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Fraud Specialist – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: Various 2026, • Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Ability to educate our customers on how to protect themselves against Fraud, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority #Priority

Job Description: Job Title: Pre-Construction Administrator / Document Controller Location: Grangemouth Contract: Full-Time, Office-Based, Initial 8-Month Fixed-Term Contract (with strong prospect of becoming permanent) Our client is a leading civil engineering company with a reputation for delivering high-quality facilities across a range of sectors. With decades of experience within their senior management team, they work with clients in local government, education, professional organisations, and commercial markets. About the Role: We are seeking a Pre-Construction Administrator / Document Controller to support the pre-construction phase of their projects. The successful candidate will be responsible for preparing, managing, and maintaining all project documentation to ensure full compliance. This includes estimates, Health & Safety records, BOQs, designs, and other pre-construction documentation. You will also establish and maintain clear, structured document management systems to ensure information is accurate, accessible, and up to date for project teams and stakeholders. Key Responsibilities: • Prepare and manage pre-construction documentation to ensure compliance with company and industry standards., • Maintain structured document management systems, including H&S files, estimates, BOQs, O&M manuals, compliance documentation and design documents., • Support project teams with administration throughout the pre-construction phase., • Ensure timely and accurate communication of documentation across teams and external stakeholders., • Previous experience in administration or document control within construction or a related sector, ideally with exposure to pre-construction processes., • Strong understanding of document control practices., • Excellent organisational skills with meticulous attention to detail., • Proficient in Microsoft Office and document management software. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.

Anderson Knight is recruiting an Insurance Manager on behalf of our client in Larbert. This is a great opportunity for an experienced insurance professional to take ownership of a diverse insurance portfolio within a multi-entity organisation in the energy sector. Reporting to senior leadership, you will act as the subject matter expert for all insurance matters, managing policy renewals, overseeing claims, and ensuring effective, compliant coverage across the business. You’ll work closely with brokers, insurers, and internal teams including HSE, Finance, and Legal & Compliance. You will also support and guide a small team handling claims, ensuring efficient processes and using insights to strengthen risk management. Salary: £60,000 Working Pattern: Hybrid Key Responsibilities • Manage insurance programmes across multiple classes including Liability, PI, D&O, Property, Motor and specialist covers • Lead annual renewals and maintain strong broker and insurer relationships • Oversee claims handling, ensuring timely resolution and trend analysis • Advise the business on insurance requirements, risks, and coverage improvements • Manage insurance budgets in collaboration with Finance • Act as the main point of contact for all insurance-related matters • Maintain accurate records and produce reports for senior management • Ensure compliance with regulatory and internal governance sta...

A leading NHS trust in the UK is seeking a Claims Assistant to join their new legal team. This role involves managing a large portfolio of claims, supported by the Deputy Head of Legal Services. The position ensures accurate reporting and effective claims management to support the ongoing improvemen

We are seeking a detail-oriented Legal Typist to join our professional services team in Falkirk.This role requires excellent typing skills and a strong understanding of legal documentation to provide essential support to the department.Our client is a professional services firm with a focus on deliv

Site Engineer About the Role We are seeking a competent and experienced Site Engineer with a strong background in setting out and civil engineering disciplines to support multiple live infrastructure projects. The successful candidate will be responsible for ensuring accurate setting out, monitoring construction quality and quantities, and working collaboratively with project teams to deliver high-quality works across foundations, drainage, roads and associated civil elements. The ideal candidate will be proactive, organised, and able to work across two or more sites within a typical 25–30 minute travel radius. Daily travel between sites on occasion is expected, though not usually required within the same day. Key Responsibilities Perform setting out for earthworks, foundations, drainage, roads and associated civil works in accordance with design intent and specifications. Interpret drawings, levels, and design data to establish accurate site control and benchmarks. Conduct routine checks on construction quality, levels, dimensions and adherence to specifications. Verify and record measured quantities to support site records and reporting. Liaise with project management, subcontractors, and survey teams to resolve technical issues promptly. Provide clear and accurate site reports, records and as-built information. Ensure compliance with Health & Safety, quality and environmental standards. Support site management with coordination of day-to-day engineering activities. Experience & Skills Proven experience as a Civil/Setting Out Site Engineer on earthworks, drainage, highways or infrastructure projects. Strong understanding of setting out principles, setting out equipment (e.g. total station / GPS), and surveying processes. Sound knowledge of construction methods, quality control, and measurement of civil works. Ability to work independently and manage multiple site responsibilities. Full UK driving licence and willingness to travel regularly between sites. Desirable HNC/HND/BEng in Civil Engineering, Surveying or related discipline. CSCS/SSSTS/SMSTS certifications. Experience on multi-discipline infrastructure frameworks. What We Offer Opportunity to work on a diverse range of regional civil engineering projects. Supportive team environment with opportunities for growth and professional development. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application

Job Description: Job Title: Pre-Construction Administrator / Document Controller Location: Grangemouth Contract: Full-Time, Office-Based, Initial 8-Month Fixed-Term Contract (with strong prospect of becoming permanent) Our client is a leading civil engineering company with a reputation for delivering high-quality facilities across a range of sectors. With decades of experience within their senior management team, they work with clients in local government, education, professional organisations, and commercial markets. About the Role: We are seeking a Pre-Construction Administrator / Document Controller to support the pre-construction phase of their projects. The successful candidate will be responsible for preparing, managing, and maintaining all project documentation to ensure full compliance. This includes estimates, Health & Safety records, BOQs, designs, and other pre-construction documentation. You will also establish and maintain clear, structured document management systems to ensure information is accurate, accessible, and up to date for project teams and stakeholders. Key Responsibilities: Prepare and manage pre-construction documentation to ensure compliance with company and industry standards. Maintain structured document management systems, including H&S files, estimates, BOQs, O&M manuals, compliance documentation and design documents. Support project teams with administration throughout the pre-construction phase. Ensure timely and accurate communication of documentation across teams and external stakeholders. Assist in streamlining processes to improve efficiency and record-keeping. Requirements: Previous experience in administration or document control within construction or a related sector, ideally with exposure to pre-construction processes. Strong understanding of document control practices. Excellent organisational skills with meticulous attention to detail. Proficient in Microsoft Office and document management software. Ability to work independently and collaboratively in a fast-paced office environment. If you’re a strong administrator with construction experience and enjoy working as part of a close-knit, fast-moving team, we’d love to hear from you. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application