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About Us DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture. We are proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Role Overview The Systems & Application Support Specialist is responsible for delivering high-quality first and second-line support across DaVita UK, with a strong focus on the organisation’s clinical and healthcare applications alongside standard business applications and core IT infrastructure. This role supports end users with technical issues, application troubleshooting, onboarding/outboarding processes, and ongoing improvements to system performance and reliability. The Specialist will work closely with the IT Manager and an external IT support partner to ensure seamless support operations, effective ticket handling, and alignment with enterprise IT standards. A key aspect of the role is the management and optimisation of DaVita UK’s application stack, including EMR platforms, healthcare-specific tools, SSO integrations, and associated workflows. The Specialist will also contribute to IT projects, cybersecurity initiatives, and continuous improvement activities across the organisation. Key Responsibilities End-User Support • Provide first and second-line support for all internal users across hardware, software, EMR platforms, and healthcare applications., • Monitor, triage, and coordinate support tickets with the external IT partner to ensure timely resolution in line with SLAs., • Escalate issues as needed to minimise operational disruption and maintain business continuity., • Deliver a high standard of customer service across all interactions. Application & System Support • Provide technical support for EMR systems, clinical applications, and business software., • Troubleshoot application issues, identify root causes, and implement corrective measures., • Perform routine maintenance, updates, and configurations across systems and applications., • Monitor system performance and proactively address emerging issues. User Onboarding, Offboarding & Induction • Manage user account creation, modification, and deactivation across systems, applications, and SSO environments., • Prepare and configure user devices, application access, and network permissions., • Conduct IT inductions for new employees, ensuring understanding of essential tools and security protocols., • Complete exit procedures ensuring secure access removal and compliance with data policies. IT Training & User Enablement • Deliver basic IT training to improve user independence with applications and systems., • Provide one-to-one or group training sessions for new systems or software rollouts., • Create user guides or reference materials where required. Collaboration with IT Manager & External IT Partner • Align support priorities, processes, and improvement initiatives with the IT Manager., • Serve as the primary contact for escalations and application-related inquiries with the external IT provider., • Assist in implementing new technologies, ensuring alignment with security, compliance, and operational standards. Participation in IT & Application Projects • Support the planning, execution, and delivery of IT and application-related projects, including EMR enhancements, integrations, and migrations., • Assist with evaluating new technologies, application solutions, or feature updates., • Work cross-functionally to ensure project outcomes meet organisational needs. Data Privacy, Security & Continuous Improvement • Maintain and enforce data protection, security practices, and access controls across all systems., • Participate in security audits, assessments, and improvement initiatives., • Support backup, recovery, and business continuity processes., • Help refine IT processes and documentation to drive efficiency and consistency. Cybersecurity & Compliance • Support cybersecurity initiatives, especially those relating to application access, SSO, MFA, and EMR data protection., • Assist with maintaining Cyber Essentials certification., • Coordinate with internal and external partners on vulnerability remediation and penetration testing activities. Alignment with Enterprise Standards • Ensure all systems, applications, and support activities align with DaVita corporate IT policies and standards., • Collaborate with global teams to implement enterprise-wide updates, security measures, and application integrations. Inventory & Asset Management • Maintain accurate records of IT assets, including hardware, software licenses, and application accounts., • Support procurement processes for new hardware, software, or subscriptions. Required Qualifications • Bachelor’s degree in Information Technology, Computer Science, or equivalent professional experience., • 4+ years’ experience in IT support or application support roles., • Experience supporting EMR systems or healthcare-related applications., • Proficiency in Windows, MacOS, and common enterprise software environments., • Understanding of networking fundamentals (TCP/IP, VLANs, Wi-Fi, firewalls)., • Experience with SSO technologies (e.g., Azure AD, Okta, ADFS)., • Strong analytical and troubleshooting skills., • Excellent communication skills for supporting users and collaborating with vendors., • Familiarity with user access management, onboarding and offboarding processes. Preferred Skills • Prior experience supporting clinical or healthcare information systems, including Electronic Medical Records (EMR/EHR) platforms., • Knowledge of cloud services (Azure, AWS)., • Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate., • Experience working with external IT service providers., • Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes • Strong customer service mindset and empathetic communication style., • Highly organised with strong time management skills., • Proactive problem solver able to anticipate and address issues early., • Commitment to data privacy, security, and compliance., • Ability to work independently and collaboratively with team members and partners., • Adaptable, resourceful, and eager to support continuous improvement. What can you expect when you join? • Competitive Salary, • Company Pension Scheme, • 35 days' paid leave per annum, including bank holidays, • Life Assurance to 3 times annual salary, • Retail discount scheme membership, • Free onsite parking, • A commitment to your training and development, • A "community first, company second" culture based on Core Values that really matter, • An exciting, collaborative and driven multinational environment, • Live our mission: To be the Provider, Partner, and Employer of Choice, • Dedication, above all, to caring for our patients and teammates

Are you an experienced Manager looking for your next career adventure? Are you passionate about supporting and inspiring people we support to live healthy, happy, and meaningful lives? Do you want a career that is fulfilling and fun, where you can realise your full potential? We are seeking a dedicated and experienced Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our home, ensuring the highest standards of care and compliance with regulatory requirements. Key Responsibilities: • Ensure the service meets the requirements of the Health and Social Care Act 2008 and CQC/CIW Fundamental Standards, • Maintain high-quality service delivery, • Ensure good communication and links with all stakeholders, • Ensure service delivery is person-centered, accessible, flexible, and reliable, • Effectively manage the staff team, • Implement and maintain service delivery to meet Quality Assurance policy standards, • Carry out administrative tasks related to the role, • Oversee finances and budgeting, • Train and develop staff Requirements: • Ability to lead and motivate staff, delegate tasks, and manage multiple priorities, • Knowledge of regulatory requirements and standards, • Proven experience as a Care Manager/Service Manager/Deputy Manager or Registered Manager, • Relevant qualifications in health and social care, • Strong leadership and management skills, • Excellent communication and interpersonal skills Benefits: At Achieve together, we see this as more than a job, this is the start of your career journey with us, this is a fantastic opportunity to develop your career and reach your full potential. Not forgetting, we also offer a wide range of benefits that include: • Competitive salary, • Life insurance, • Wagestream - a financial health app that gives you the ability to receive optional pay advances, • Opportunities for ongoing education and professional growth, • Employee welfare and wellbeing initiatives, • Access to counseling services and mental health programs, • Recognition schemes, team events and social activities, • Employee discount schemes across a range of retailers and services, • Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards, • A supportive and inclusive work environment that values employee well-being, • Opportunities for team building and social engagement Apply Now! Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples’ lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!

Head of Area Operations Location: South London and Croydon Contract type: Permanent Are you an experienced Head of Operations or Operations Manager looking for your next career adventure? Are you passionate about supporting and inspiring people to live healthy, happy, and meaningful lives? Do you want a career that is fulfilling and fun, where you can realise your full potential? You will be responsible for maintaining quality, monitoring and improving financial performance where possible and identifying any growth opportunities for new or existing homes in the area. You will also maintain and support positive relationships with commissioners, families and other external stakeholders, to keep them informed on organisational updates and ensure the people we support are receiving the very best care. Benefits: At Achieve together, we see this as more than a job, this is the start of your career journey with us. We have fantastic opportunities to develop your career and reach your full potential. Not forgetting, we also offer a wide range of benefits that include: • Competitive salary, • Life insurance, • Stream - a financial health app that gives you the ability to receive optional pay advances, • Opportunities for ongoing education and professional growth, • Employee welfare and wellbeing initiatives, • Access to counseling services and mental health programs, • Recognition schemes, team events and social activities, • Employee discount schemes across a range of retailers and services, • Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards, • A supportive and inclusive work environment that values employee well-being, • Opportunities for team building and social engagement Let’s Hear About You. The successful candidate will be able to work some evenings and weekends to meet the needs of the business, and some travel will be expected. An NVQ5 (minimum) in social care or equivalent is essential. Substantial experience in the regional manager role or similar role will be necessary to succeed in this role, including experience in senior management/governance of complex care. An understanding of legal framework associated with mental health & forensic governance will also be of benefit. However, passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge and experience we will give you all the training and support that you need. You’ll need an appetite for learning and a real desire to make a difference to peoples’ lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you. Be part of our team, Sharing Moments. Shaping Lives.

Support elite performance with exceptional care. The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and over 75 sporting disciplines (Health Partners), alongside the provision of specialist indemnity insurance for sports medics (Sempris) and the data driven performance management of elite athletes (FORMIS). Our clients include Premier League Football Clubs, National Governing Bodies, National squads, academy, youth and disability players. We facilitate the medical care of more than 97% of all professional football players across the 92 clubs in the Premier League and English Football League. We are trusted by some of the largest sporting organisations in the world for our discretion, governance, and ability to build and maintain complex healthcare systems. The group continues to grow and we are looking for Client Engagement & Project Administration Executive – Sports Health & Performance Software Location Sutton (Full Time, Office-Based) • Primary base: Health Partners Offices, Sutton, • Regular travel to London offices, • Occasional travel to client sites or company offices as required Reporting Line Reports to: International Client Manager Key Relationships • Software Developers, • Client Managers, • Project Lead, • External Clients Company Overview FORMIS is a leading international provider of medical and performance record software for elite sports teams. Our platform supports professional clubs, national teams, and performance-driven organisations by enabling them to track, analyse, and optimise athlete performance and wellbeing. We pride ourselves on delivering high-quality software, client support, and continuous product innovation. Role Overview The Client Engagement & Project Administration Executive plays a key frontline role in delivering outstanding client support and coordinating project activity. Working closely with the International Client & Project Lead, this position combines customer service, training delivery, project administration, software testing, and operational support. A critical element of the role is gathering, analysing, and translating client feedback into actionable insights that inform ongoing software development and product improvement. The role also involves system testing, bug reporting, client training, and live support via the help desk. This is a structured, office-based role with regular working hours in Sutton, supported by occasional travel depending on client and project requirements. Key Responsibilities Client Support & Engagement • Provide responsive client support via live chat (Crisp), email, and occasional phone calls, • Maintain accurate records of client communications and requests within CRM systems, • Build and maintain strong working relationships with sports clubs, national teams, and performance organisations, • Support clients with performance data management, reporting, and analytics, • Deliver bespoke client reports using integrated dashboards and analytical tools, • Collaborate with the development team to resolve issues and improve system functionality Software Testing & Product Feedback • Test system updates and new features prior to release, • Log bugs and development requests using Trello, • Gather, interpret, and document client feedback, • Contribute insights directly into product development roadmaps Training & Product Familiarisation • Deliver face-to-face, remote, and on-demand training for new and existing users, • Create and maintain user support documentation and training materials, • Stay informed on developments in elite sports science, performance analysis, and data analytics Project Coordination & Internal Collaboration • Support the International Client & Project Lead with project planning and coordination, • Assist with sprint planning and software update rollouts, • Use Trello and Pumble for task tracking and internal communication, • Maintain accurate client and operational data within Capsule CRM Business Development & Marketing Support • Assist with client engagement initiatives and promotional activities, • Support relationship development with new and existing clients Regulatory Compliance & Confidentiality • Ensure full compliance with GDPR and data protection regulations, • Handle sensitive medical and performance data in line with governance policies, • Participate in mandatory compliance and data privacy training Administration & Operational Support • Provide day-to-day administrative and operational support, • Assist with contract administration, invoicing, and documentation, • Remain flexible and proactive as responsibilities evolve with business needs Professional Development • Participate in ongoing training and professional development, • Attend regular performance reviews with senior management, • Engage in relevant formal education or certification opportunities

As well as leading sessions, staff will contribute to the high standard of physical, emotional, and social care offered by the Ultimate Activity Company. Live up to the Ultimate Activity Camp promise of ‘Inspiring Children Every Day’ and behave in a manner that reflects the expectations of the c

Support elite performance with exceptional care. The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and over 75 sporting disciplines (Health Partners), alongside the provision of specialist indemnity insurance for sports medics (Sempris) and the data driven performance management of elite athletes (FORMIS). Our clients include Premier League Football Clubs, National Governing Bodies, National squads, academy, youth and disability players. We facilitate the medical care of more than 97% of all professional football players across the 92 clubs in the Premier League and English Football League. We are trusted by some of the largest sporting organisations in the world for our discretion, governance, and ability to build and maintain complex healthcare systems. The group continues to grow and we are looking for Client Engagement & Project Administration Executive – Sports Health & Performance Software Location Sutton (Full Time, Office-Based) • Primary base: Health Partners Offices, Sutton, • Regular travel to London offices, • Occasional travel to client sites or company offices as required Reporting Line Reports to: International Client Manager Key Relationships • Software Developers, • Client Managers, • Project Lead, • External Clients Company Overview FORMIS is a leading international provider of medical and performance record software for elite sports teams. Our platform supports professional clubs, national teams, and performance-driven organisations by enabling them to track, analyse, and optimise athlete performance and wellbeing. We pride ourselves on delivering high-quality software, client support, and continuous product innovation. Role Overview The Client Engagement & Project Administration Executive plays a key frontline role in delivering outstanding client support and coordinating project activity. Working closely with the International Client & Project Lead, this position combines customer service, training delivery, project administration, software testing, and operational support. A critical element of the role is gathering, analysing, and translating client feedback into actionable insights that inform ongoing software development and product improvement. The role also involves system testing, bug reporting, client training, and live support via the help desk. This is a structured, office-based role with regular working hours in Sutton, supported by occasional travel depending on client and project requirements. Key Responsibilities Client Support & Engagement • Provide responsive client support via live chat (Crisp), email, and occasional phone calls, • Maintain accurate records of client communications and requests within CRM systems, • Build and maintain strong working relationships with sports clubs, national teams, and performance organisations, • Support clients with performance data management, reporting, and analytics, • Deliver bespoke client reports using integrated dashboards and analytical tools, • Collaborate with the development team to resolve issues and improve system functionality Software Testing & Product Feedback • Test system updates and new features prior to release, • Log bugs and development requests using Trello, • Gather, interpret, and document client feedback, • Contribute insights directly into product development roadmaps Training & Product Familiarisation • Deliver face-to-face, remote, and on-demand training for new and existing users, • Create and maintain user support documentation and training materials, • Stay informed on developments in elite sports science, performance analysis, and data analytics Project Coordination & Internal Collaboration • Support the International Client & Project Lead with project planning and coordination, • Assist with sprint planning and software update rollouts, • Use Trello and Pumble for task tracking and internal communication, • Maintain accurate client and operational data within Capsule CRM Business Development & Marketing Support • Assist with client engagement initiatives and promotional activities, • Support relationship development with new and existing clients Regulatory Compliance & Confidentiality • Ensure full compliance with GDPR and data protection regulations, • Handle sensitive medical and performance data in line with governance policies, • Participate in mandatory compliance and data privacy training Administration & Operational Support • Provide day-to-day administrative and operational support, • Assist with contract administration, invoicing, and documentation, • Remain flexible and proactive as responsibilities evolve with business needs Professional Development • Participate in ongoing training and professional development, • Attend regular performance reviews with senior management, • Engage in relevant formal education or certification opportunities

You’ll be part of a caring, supportive team with exciting career development opportunities, and flexible full and part-time hours, when you join Signature Senior Lifestyle as a Care Assistant at our luxury care and nursing home in Banstead. What Signature Offer • From £13.10 - £13.80 per hour, • Day Shift Times 08.00 - 20.00pm, • Night Shift Times 20.00 - 08.00am, • Full Time Days (34.5 hours per week), • Full Time Nights (48 hours per week), • We require you to be flexible for alternate weekends, • Up to 30 days annual leave, plus 8 bank holidays, depending on length of service, • Workplace pension, • Free meals on shift for staff working 6+ hours, • Life Assurance Scheme, • ‘Blue Light’ discount scheme eligible, • Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus, • Staff recognition scheme – Purple Heart Award, • Ongoing career training and development, • Employee Assistance Programme, occupational health support and wellbeing services, • Commuting - Banstead nearest train station, • Walking - 1 mile from nearest train station, • Close to 166 or S1 bus route Your Role at Signature We’ll need you to bring your compassion and uniqueness to this role. Your days as a Care Assistant will be varied, interesting and rewarding, from general care right through to specialist dementia care. You’ll assist residents with washing, dressing, eating, drinking and getting around. You’ll help them make their apartments feel like home. You’ll enjoy their favourite activities with them, like bingo, shopping and live music. You’ll develop strong relationships with the individuals you work with, and their families. You’ll be respectful of residents’ choices, dignity and independence, always. You’ll also be integral to developing residents Care Plans, which includes being aware of any specialist support needs. What we’re looking for We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in. You don’t need experience to become a Care Assistant, just good written and verbal communication, and some IT skills. An NVQ Level 2 in Health & Social care is a big advantage. About Signature Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels. Wake up to the compassion inside you. Apply to Signature Senior Lifestyle today.

About Us DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture We’re proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Role Overview We are seeking an experienced Payroll Officer to join our team and ensure the accurate and timely delivery of payroll services. The ideal candidate will have a minimum of 5 years’ payroll experience, be CIPP qualified or equivalent, and be confident working with payroll systems such as ADP. Knowledge of Workday would be advantageous. The role is office based at our head office in Colliers Wood with occasional travel to support training sessions at other company locations. Key Responsibilities • Process timesheets and employee expense claims in accordance with company policies., • Maintain accurate and up-to-date employee payroll data within the HRIS and payroll systems., • Identify, investigate, and resolve payroll discrepancies in a timely manner., • Calculate and process statutory and company-related leave entitlements including holiday, sick, maternity, and other family-related pay., • Ensure payroll calculations comply with company policies, contractual terms, and statutory legislation., • Accurately calculate pay for new hires, leavers, and contractual changes., • Manage end-to-end pension processing, including enrolments, opt-outs, contribution uploads, reconciliations, and submissions to pension providers., • Work closely with the Finance team to support payroll-related accounting activities, including the preparation and reconciliation of payroll journals., • Support monthly and bi-weekly payroll cycles as required., • Assist with payroll reporting, audits, and statutory submissions., • Provide responsive and customer-focused support to employees and managers regarding payroll queries. Skills & Experience • Minimum 5 years’ experience in payroll administration or payroll officer roles., • CIPP qualification (or equivalent) strongly preferred., • Experience using Workday and ADP payroll systems is highly desirable., • Strong knowledge of payroll legislation, statutory requirements, and best practices., • Excellent attention to detail, numerical accuracy, and organisational skills., • Ability to handle confidential information with discretion and professionalism., • Strong communication skills and the ability to work collaboratively in a team environment., • Exceptional attention to detail, • Proficiency in MS Excel, • Experience in the healthcare sector and / or working with a majority of shift workforce beneficial / desirable, • A clear communication style and a team-player attitude What We Offer • Competitive Salary, • 27 days annual leave (+ public holidays), • Company Pension Scheme., • Life cover equivalent to 3 times annual salary, • Employee discount shopping schemes on major brands and retailers, • Electric car scheme, • Cycle to work scheme, • Holiday purchase scheme, • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes, • Attractive Employee Referral Rewards Scheme, • End of Year Voucher, • 24/7 Employee Assistance Program and access to a mental wellbeing, • An exciting, collaborative and driven multinational environment., • A "community first, company second" culture based on Core Values that really matter., • To live our mission: To be the Provider, Partner, and Employer of Choice., • Dedication: above all, to caring for our patients and teammates

Join a leading domiciliary & live in care provider that values their carers. No Live In Carer experience necessary,although we do wel.

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.