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Job Description Title: Concession Manager Location: Fenwicks Brent Cross Reports To: Retail Area Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy,and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

LUXURY BRAND MARKETING MANAGER. As a Luxury Brand Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll also be working a team of marketeers and external agencies to help you meet your strategic objectives. This is the perf

As the Luxury Brand Marketing Manager, you'll be responsible for driving the Marketing Strategy development in consultation with the Head of Marketing. As a Luxury Brand Marketing Manager, reporting to the Marketing Director, whilst you'll be given autonomy to deliver on the Brand objectives, you'll

• Arguably, the best brand in the market! Key Account Manager - Flooring into independent retailers (Field / home based based) Area: South West & South Wales The Role of Key Account Manager • This is a field / home based role., • As Key Account Manager you will be representing one of the most revered and prestigious decorative interior product brands in the market., • This role is 100% account management and you will be tasked with developing commercial relationships with circa 100 independent retailers., • Specifically, you will work with your customers enhancing brand development., • Using your consultative account management skills, you will develop brand exposure and revenue by looking for incremental growth opportunities within your retail accounts., • This varied role will suit a polished professional that has an interest in marketing, social media and a flair for design. The Company hiring the Key Account Manager Our client are market leading high quality luxury flooring manufacturer and are synonymous with prestige, quality and operate at the premium end of the market. With a legacy of over 100 years they have become an 'employer of choice' and have won numerous industry and independent awards for both their credentials as an employer and manufacturer. With eco-friendly manufacturing facilities, they bring to the market products that are on-trend, design-led and innovative. This is a rare opportunity to join one of the leading employers in the UK. The successful Key Account Manager will benefit from superb training and development and future progressive opportunities. The Candidate for the Key Account Manager role • Experience selling flooring into independent retailers, • Polished, commercially astute, • Strong negotiation and relationship building qualities The Package on offer for the Key Account Manager • up to £45,000 - £50,000 basic, • £70K - £90K OTE realistic in year one, • Wide choice of company car, • Private healthcare, • 25 days holiday plus bank holidays, • 9% Pension Ref CPJ1694 The Package on offer for the Key Account Manager • up to £45,000 - £50,000 basic, • £70K - £90K OTE realistic in year one, • Wide choice of company car, • Private healthcare, • 25 days holiday plus bank holidays, • 9% Pension

As the Luxury Brand Marketing Manager, you'll be responsible for driving the Marketing Strategy development in consultation with the Head of Marketing. Experience as a Marketing Manager, Senior Marketing Executive, Brand Marketing Manager or similar. This is the perfect opportunity for an experience

REMOTE WORKING - CORNWALL - NEED TO BE BASED IN/AROUND THE AREA.UP TO £45,000 + FANTASTIC BENEFITS.We're exclusively working with a recognised luxury brand that is about to embark an incredible journey to exponentially grow their marketing function.As part of their strategy, they're now seeking an

Hybrid role, Croxley Park, Watford Are you ready to lead performance marketing at scale, shaping the future of digital growth across two of the UKs most iconic jewellery brands? At Signet UK & Ireland, home to H. Samuel and Ernest Jones, were on a journey of transformation and growth. As part of Signet Jewelers the worlds largest retailer of diamond jewellery were continuing to invest in our digital capabilities, recognising performance marketing as a critical driver of our future success. This newly evolved role reflects that commitment. The opportunity As Head of Performance Marketing, you will take ownership of our end-to-end digital acquisition and performance media strategy, driving profitable growth across ecommerce and omnichannel. Youll lead a talented in-house team, manage a multi-million-pound media budget, and work cross-functionally to ensure we reach customers in the right place, at the right time, with the right message. This is a high-impact leadership role where strategy meets executionperfect for someone who thrives in a fast-paced, commercially driven retail environment. Core responsibilities include Define and deliver a best-in-class performance marketing strategy across H. Samuel and Ernest Jones. Lead and optimise the full channel mix including Paid Search, Paid Social, Programmatic, Affiliates, SEO and emerging platforms. Drive profitable growth in traffic, customer acquisition, ecommerce revenue, and omnichannel performance. Own and manage a multi-million-pound marketing budget, ensuring strong ROI and efficient media investment. Use data, attribution models, and incrementality testing to continuously optimise performance. Partner with Ecommerce, CRM, Brand, Analytics and Retail teams to deliver joined-up, customer-first campaigns. Identify and unlock new growth opportunities, technologies and innovation across the digital landscape. Build, lead and develop a high-performing performance marketing team, alongside managing key agency and platform partners (Google, Meta, affiliates and more). What success looks like Strong delivery of revenue, ROI/ROAS and traffic growth. Continued ecommerce growth and improved acquisition efficiency. Increased contribution from digital to omnichannel sales. A high-performing, engaged team and best-in-class stakeholder collaboration. What were looking for Proven leadership experience in performance marketing or digital acquisition, ideally within retail, ecommerce, luxury or a fast-paced agency environment. Expertise across paid media channels, SEO, attribution and full-funnel optimisation. Strong commercial acumen with experience managing significant media budgets. Advanced analytical capability, with experience using tools such as GA4, Adobe Analytics, Power BI or similar. A passion for data-driven decision-making, innovation and continuous testing. The ability to influence at all levels and bring teams together behind a shared growth agenda. We offer a fantastic job and more We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: Competitive salary Generous discount of up to 30% off our fabulous products from day one. An annual enhanced discount to celebrate the day you joined our team. Retirement Savings plans which offer flexibility in the way you save for the future. Immediate Life Assurance from day one. A minimum of 22 days holiday per year which increases after a years service. Recognised qualifications, study support and structured career progression. Health and Wellbeing Scheme. Financial Wellbeing scheme. Give As You Earn scheme An easy way to support causes close to your heart. Real Rewards - exclusive discounts on groceries, travel and leisure. Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But thats not all, we are part of the worlds largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need. TPBN1_UKTJ

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Marketing is on an upward curve.

Digital Marketing Executive Programmatic & Paid Social.

Do you love marketing Have you recently graduated or are just starting your marketing career? If you want to work for a globally recognised brand who are a household name then this is the marketing role for you! Benefits for Junior Marketing Executive role; Employee Assistance Programme - EAP (su

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