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Package Description: \n Shift Details: \n 8.00 am -17.00 pm \n \n \n At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. \n \n \n \n When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care. \n \n \n \n We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a \n Client Liaison Manager at Elton House Care Home in Watford. \n If this sounds like the place for you, we’d love to hear from you! \n \n \n \n ABOUT THE ROLE \n \n Your focus as Client Liaison Manager will be to manage the sales and marketing processes in the home, ensuring the effective daily operation of the Sales & Marketing Department, meeting and exceeding budget targets, filling the home with the agreed client base and maximising revenue \n . \n \n Other responsibilities will include: \n\n • Ensuring that sales targets and Sales & Marketing deadlines are met and adhere to brand standards.\n, • Assisting in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.\n, • Managing and keeping up to date the information on the pipeline of potential members, and when they are likely to become residents to maximise revenue.\n, • Developing new contacts and maintain regular and close contacts with all key care influences.\n\n \n \n ABOUT YOU \n \n To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. \n \n Our ideal candidate must: \n\n • Have a full UK and clean driving license \n, • Be able to negotiate with skill and expertise.\n, • Possess effective interpersonal skills and professional telephone manner.\n, • Be able to prioritise your own workload.\n, • Ideally have a background in a previous sales position. \n\n \n \n \n ABOUT AVERY \n \n At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. \n \n \n Please note this role will require: \n\n • \n A DBS Disclosure check, the cost of which will be met by Avery Healthcare. \n • \n Proof of eligibility to work in the UK. \n\n This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs. \n

Visual Merchandising Manager EMEA | London | Consumer ElectronicsAn exciting opportunity to take ownership of the physical retail experience for a rapidly growing, premium consumer brand across Europe.We are partnering with a fast-growing, design-led consumer brand entering an exciting phase of international expansion. With an established presence across major European retail partners and ambitious plans for further growth, the business is looking for an EMEA Visual Merchandising Manager to take ownership of how the brand comes to life across physical retail.This newly created role offers genuine ownership and visibility. You will take visual merchandising programmes from concept and design through to production, logistics, installation and ongoing maintenance, ensuring every customer touchpoint delivers a consistent, premium brand experience.Working across multiple markets and some of Europe's leading retailers, this role combines creative thinking, project management, commercial responsibility and hands-on execution.The OpportunityThe business is rapidly expanding its retail presence across Europe, working with major national retailers, premium department stores and specialist partners.As the footprint grows, so does the complexity of delivering a consistent brand experience across different retail environments, countries and formats.You will sit at the heart of this expansion, acting as the key link between global brand strategy and local EMEA execution.From permanent shop-in-shop installations and high-traffic retail bays to promotional displays, seasonal activity and new product launches, you'll ensure the physical expression of the brand is delivered to an exceptional standard.This is an opportunity for someone who enjoys end-to-end ownership and wants to see the impact of their work across a rapidly expanding European retail estate.What We're Looking ForWe're looking for an experienced visual merchandising or retail design professional who is equally comfortable discussing creative concepts and commercial budgets as they are getting into the detail of production, installation and execution.You'll ideally bring:8+ years' experience across visual merchandising, retail design, retail environments or fixture programme management.Proven experience delivering end-to-end retail display or fixture programmes across multiple European markets.Experience working with major retail partners and navigating different retail formats and requirements.Strong experience managing CAPEX/OPEX budgets, forecasting, supplier negotiations and purchase-order processes.Excellent project management skills, with the ability to coordinate multiple complex rollouts simultaneously.Strong experience managing external suppliers, fabricators, logistics providers and installation partners.The confidence to work across a matrix organisation and influence stakeholders without direct authority.A highly organised and detail-oriented approach, combined with strong commercial awareness.A willingness to travel across EMEA, with travel expected to be around 20%.Experience within premium consumer, electronics, lifestyle, luxury, design-led or other highly branded retail environments would be particularly relevant.Knowledge of tools such as Smartsheet, Asana, Monday.com, SketchUp or Adobe Creative Suite would be advantageous, as would additional European language skills.The PersonYou'll be someone who can move comfortably between the strategic and practical.One minute you'll be discussing regional rollout plans, budgets and brand standards; the next you'll be working through a fabrication issue, reviewing a prototype or solving an installation challenge in-store.You won't want to sit purely at the conceptual level. You'll enjoy being close to the detail and taking ownership for getting things done.You'll also be an excellent stakeholder manager - capable of building strong relationships internally while holding external partners and suppliers accountable for delivery.Most importantly, you'll thrive in an environment where things move quickly, priorities evolve and there is significant opportunity to build processes rather than simply inherit them.You'll have the opportunity to:Own the physical expression of a premium global brand across EMEA.Work with some of Europe's most recognised retail partners.Have direct visibility and influence across major retail launches and programmes.Build and professionalise the visual merchandising function as the business scales.Work closely with senior commercial, creative and marketing stakeholders.Combine creativity with genuine operational and commercial ownership.Operate across multiple European markets rather than a single territory.Make a tangible difference to how customers experience the brand in-store.The culture is entrepreneurial, fast-paced and highly collaborative, with the freedom and responsibility that comes with joining a business experiencing significant international growth.If you're an experienced visual merchandising or retail design professional looking for a role where you can genuinely build, own and influence the EMEA retail experience, we'd love to hear from you.BBBH37197TPBN1_UKTJ

Physicians/Doctors: Run Your Own Aesthetic Practice at Sea! Imagine having your own medispa practice while cruising the world! OneSpaWorld seeks motivated physicians/doctors to join our luxury cruise ship teams as Spa Physicians. This unique opportunity lets you perform cutting-edge, non-surgical facial cosmetic procedures in a relaxing spa setting while traveling to stunning destinations. As a Spa Physician, you'll manage your own onboard aesthetic practice, offering the latest facial rejuvenation treatments in your dedicated treatment room. We provide all medical supplies, products, and marketing support. We feature the most popular and fastest-growing aesthetic treatments worldwide, using globally recognized, CE-Marked, and FDA-approved products. Ready to launch your aesthetic practice at sea and explore the world? Apply now! If you’d like to find out more before applying please click here: _

INTRODUCTION TO QUINTESSENTIALLY \n Expect the best. Experience Better. \n \n For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. \n \n Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. \n \n As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. \n \n Our Mission: \n We elevate lives by granting access to the very best that life has to offer and creating unforgettable moments through unparalleled personalisation and attention to detail. \n \n Our Personality: \n Curious, Proud & Connected \n \n Job Summary: \n Reporting to the Global Head of Partnerships, the UK Partnerships Manager is responsible for managing, nurturing and growing Quintessentially UK's lifestyle partner network, creating compelling member benefits and experiences, driving commercial revenue, and supporting wider business objectives through strategic lifestyle partnerships and collaborations. \n \n Key Responsibilities \n \n Partnership Management \n\n • Own and manage the UK Preferred Supplier list, ensuring the database remains relevant, aligned to member needs and commercially valuable. Responsible for the initial vetting process, maintaining internal CRM, contracting, reporting on uptake and trends and conducting regular audits/check-ins\n, • Working closely with the Global Head of Partnerships, deliver the UK partnership strategy by buildimg, nurturing and growing long-term supplier relationships, creating active and collaborative partnerships\n, • Lead partnerships meetings to explore and develop opportunities with current and potential partners to enhance the membership experience and benefit the wider group\n, • Identify, negotiate and secure new commissionable partnerships to maximise commercial opportunities and reach internal targets\n, • Regularly review partner performance and member engagement, thinking creatively to optimise existing relationships and identifying opportunities to introduce new suppliers.\n, • Monitor industry trends, competitor activity, and emerging luxury brands to identify new opportunities.\n, • Organise supplier training sessions, FAM trips and educational opportunities for Lifestyle Managers to increase awareness and engagement.\n\n \n Member Benefits & Experiences \n\n • Supporting the Global Head of Partnerships in delivering the UK partnership strategy and member proposition, deliver an engaging portfolio of member benefits and commissionable experiences that strengthen member acquisition, retention and loyalty\n, • Ensure there is a broad and commercially valuable range of commissionable experiences available to members.\n, • Monitor uptake and share findings in regular Specialist and Marketing meetings\n, • Support the Corporate team in developing client-specific partnership programmes.\n, • Support the Member Events and Restaurants teams by introducing relevant partners, ideas and collaborations to enhance their respective programmes\n\n \n Content & Member Communications \n\n • Working with the Global Head of Partnerships and Marketing team to maximise partner visibility and member engagement\n, • Develop and manage a content plan for partnership-led member communications, including regular weekly and monthly content, ad-hoc editorial features and seasonal guides\n, • Oversee, create and coordinate the upload of partner content, member benefits and experiences across Quintessentially's digital platforms, including the member app\n\n \n Sponsorships & Brand Collaborations \n\n • Support the Global Head of Partnerships in the delivery of strategic sponsorships and brand collaborations, including initiatives such as Art Basel and Cheltenham Festival.\n, • Coordinate with Marketing, Sales, Events and other internal teams to ensure successful execution\n\n \n Internal collaboration \n\n • Acting as the UK Partnerships lead across the business, working in collaboration with the Global Head of Partnerships, act as a connector across Lifestyle Services, Sales, Marketing and Brand Services to identify partnership opportunities across private members, corporate clients and wider business initiatives.\n, • Contribute to new business pitches by identifying relevant partnership opportunities and propositions\n, • Work collaboratively across departments to maximise the commercial value and visibility of partnerships\n, • Be the internal authority on culturally relevant brands, openings, trends and opportunities, providing insight and direction to the wider business\n\n \n The successful candidate will: \n\n • Be passionate about building and nurturing long-term, successful partnerships and relationships.\n, • Have excellent interpersonal, presentation and communication skills, with the confidence to influence and negotiate with stakeholders at all levels.\n, • Have experience managing partner relationships, with a strong understanding of commercial partnerships, stakeholder management and relationship development.\n, • Be highly organised, with the ability to manage multiple priorities, solve problems, meet deadlines and perform effectively under pressure.\n, • Have excellent written and verbal communication skills. Fluent English is essential.\n, • Be proficient in Microsoft Office and experienced in CRM systems, with strong attention to detail and data management\n, • Be passionate about luxury brands, culture, hospitality and creating exceptional experiences.\n, • Have a proactive, collaborative approach and be confident working cross-functionally to deliver shared business objectives.\n, • Be commercially minded, with experience in negotiation and the ability to identify opportunities to maximise partnership value and revenue.\n, • Have strong networking skills and the confidence to develop relationships with luxury brands, suppliers and industry contacts.\n, • Have a strong understanding of the UK luxury landscape, with knowledge of brands, hospitality, wellness, culture and lifestyle sectors, alongside a genuine passion and instinct for identifying brands and experiences that resonate with UHNW clients.\n\n

Performance Marketing (Paid Social) Specialist, Lifestyle, London, c. £60-70K \n \n A fast-growing consumer brand in the luxury/lifestyle space is looking for a hands-on Performance Marketing Specialist to own and scale paid acquisition across Meta. \n This is a brilliant opportunity for someone who understands how to turn spend into measurable growth, thrives in fast-moving environments, and enjoys testing, optimising and scaling performance campaigns. They are looking for you to open up new channels as well as maximising paid social growth. \n \n The Role \n \n\n • Own and optimise paid social campaigns across Meta\n, • Drive customer acquisition through creative, audience and funnel testing\n, • Work closely with content teams to develop high-performing creative\n, • Analyse performance data and optimise against CPA and ROAS\n, • Manage budgets and scale what’s working efficiently\n\n \n About You \n \n\n • Strong hands-on Meta Ads experience\n, • Proven track record scaling paid social campaigns\n, • Data-driven with a strong commercial mindset\n, • Comfortable working in a fast-paced, high-growth environment\n, • Ecommerce or consumer brand experience is a plus\n\n \n Why Join? \n \n\n • Real ownership and influence\n, • High-growth environment with strong progression potential\n, • Fast-moving, ambitious culture\n\n \n Get in touch on ccurlewis@welovesalt.com to find out more. \n

Creative Senior Strategist ideally with experience in Travel Retail & Consumer brand activation £70k \n \n Central London Creative Agency | Travel Retail, Consumer & Lifestyle clients \n \n We’re looking for a Strategist who thinks creatively first. \n Someone who loves brands, understands people and gets excited by the challenge of turning a marketing brief into an idea that people actually want to engage with. \n \n You might have worked agency-side, client-side — or both. What matters most is that you can think, challenge, connect the dots and come up with genuinely creative ways for brands to show up in the world. \n \n Around 60% of your time will be dedicated to one of the world’s most famous Swiss chocolatiers, working directly with the client on brand activation, travel retail and consumer-facing ideas. They are well known within airports across the world, more high end. Hence the travel retail knowledge which would be helpful but not essential. \n \n The rest of your time will see you working across a wonderfully varied mix of agency clients spanning consumer brands, retail, luxury, spirits and lifestyle. \n \n What you’ll be doing \n\n • Turning business and marketing challenges into smart, creative activation ideas\n, • Developing strategic and creative thinking that makes brands more relevant, distinctive and engaging\n, • Bringing together consumer insight, culture, brand and experience\n, • Thinking beyond traditional advertising, especially about how brands can come to life in retail, travel and real-world environments\n, • Working closely with creatives, clients and agency teams to shape ideas from brief to big thought\n, • Presenting and selling your thinking with confidence and enthusiasm\n\n \n What we’re looking for \n\n • You’re a creative thinker with strategic brains.\n, • You understand brand marketing and activation, but you’re not an implementation person — your superpower is the thinking.\n, • You’re curious, commercially aware and naturally interested in what makes people tick. You can move comfortably between a luxury brand, a global chocolate brand, a spirits client and a lifestyle product — and find the interesting idea in each.\n, • You might call yourself a Strategist, Creative Strategist, Brand Strategist, Planning Director or something else entirely.\n\n \n If you can turn a brief into a brilliant thought, we want to hear from you. \n \n Salary up to £70k, hybrid working 3 days in Central London design studio, which is located in a very tasteful mews building in W1.

Would you like to join a globally recognised luxury house where you'll have the opportunity to shape retail media? \n \n As the Retail Media Manager, you will be the business's retail media specialist, taking ownership of retail media strategy, governance, and capability. Working closely with brand teams, retailer media networks, and agency partners, you will define new ways of working, optimise investment, and ensure retail media activity is fully aligned with the wider media strategy. \n \n The Role: \n\n • Own and develop the retail media strategy across key UK retail partners.\n, • Manage relationships with retailer media networks, agency partners, and internal stakeholders.\n, • Allocate and optimise retail media budgets to maximise commercial return.\n, • Develop retail media playbooks, processes, and governance.\n, • Ensure retail media activity aligns with the broader media strategy\n, • Evaluate and challenge retailer media proposals to drive greater effectiveness and ROI.\n, • Establish clear governance around retail media investment and spend classification.\n, • Monitor campaign performance, reporting insights, and recommendations to marketing and commercial teams.\n, • Lead test-and-learn initiatives to continuously improve retail media performance.\n, • Build retail media capability across the business by sharing knowledge and best practices.\n, • Partner closely with brand teams to influence retail media planning and investment decisions.\n, • Collaborate with key retail partners.\n\n \n About You: \n\n • Proven experience in retail media and e-commerce marketing.\n, • Strong understanding of retailer media networks and the retail media landscape.\n, • Experience gained either agency-side or client-side.\n, • Agency experience within e-commerce or retail media would be highly advantageous.\n, • Excellent stakeholder management and communication skills.\n, • Confidently influencing senior stakeholders and constructively challenging retailer recommendations.\n, • Commercially minded with experience managing media budgets and measuring campaign performance.\n, • Self-motivated and comfortable working autonomously as the retail media subject matter expert.\n, • Passionate about building new capabilities, improving processes, and driving continuous optimisation.\n\n \n If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! \n \n Find out more about our available opportunities or how we can help you further your career – contact us today. \n \n Email: Shelley.burnand@advocate-group.co.uk \n Phone: 07537163606 \n \n We look forward to your application for this exciting opportunity. \n \n The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Role Overview \n The Membership Manager plays a critical role within the Memberships team, leading the \n acquisition, engagement and retention of members across Little Emperors' membership \n programmes. Responsible for identifying new acquisition opportunities, developing strategic \n partnerships and delivering an exceptional member experience, the role works closely with \n the Marketing team and wider business to grow the membership base, strengthen retention \n and continually evolve the membership proposition. \n \n Key Responsibilities \n 1. Membership Growth & Acquisition \n\n • Own the member acquisition strategy for Little Emperors, identifying and developing new acquisition channels, partnerships and opportunities that drive sustainable membership growth while protecting the exclusivity and value of the membership proposition.\n, • Identify, develop and secure strategic acquisition partnerships with organisations and communities that align with the Little Emperors brand, ensuring the right membership offering is matched to the right audience while protecting the exclusivity and value of the membership proposition.\n, • Build and manage strong relationships with acquisition partners, developing engagement strategies that keep partners informed, engaged and consistently generating high-quality member referrals.\n, • Support the development, launch and growth of new membership initiatives and acquisition channels, helping to shape their proposition, engagement strategy and long-term success.\n, • Generate, nuture and convert prospective members across both strategic partnerships and direct membership enquiries, delivering an exceptional onboarding experience from first interaction through to membership.\n, • Work with the Marketing Director and CRM Manager to develop acquisition campaigns, messaging and initiatives that strengthen the membership proposition and drive commercial growth.\n, • Continuously identify new acquisition opportunities, partnerships and audience segments that support sustainable membership growth while maintaining the premium positioning of Little Emperors.\n, • Deliver monthly and quarterly membership acquisition targets, monitoring pipeline performance and conversion metrics to provide regular reporting and recommendations to the Head of Memberships.\n\n \n 1. Member Engagement & Retention \n\n • Act as a key point of contact for member feedback, identifying trends and opportunities for improvement and sharing this with the wider team.\n, • Work with the marketing team to create retention campaigns, including lifecycle communications and exclusive member activity.\n, • Measure member satisfaction, engagement and retention, implementing improvements where required.\n, • Identify members who may be disengaging and implement retention strategies.\n, • Work cross-functionally to ensure members consistently receive a premium experience.\n, • Ensure the CRM is maintained with accurate member information, supporting effective member engagement, relationship management and retention.\n\n \n 1. Membership Strategy & Programme Development \n\n • Continually review and evolve the membership proposition to ensure it remains competitive and relevant.\n, • Research industry trends and competitor membership programmes to identify new opportunities.\n, • Develop new member benefits, partnerships and exclusive offers that increase perceived value.\n, • Support, mentor and manage the Memberships Specialist providing clear direction, feedback and day-to-day guidance to ensure high quality delivery and performance.\n, • Track membership KPIs, analysing performance and making recommendations for continuous improvement.\n\n \n What We Are Looking For \n\n • Experience in membership, partnerships, business development, account management or commercial relationship management, ideally within luxury travel, hospitality, private clubs or another premium brand.\n, • A proven track record of driving customer or member acquisition through strategic partnerships, networking and relationship building.\n, • Experience developing and managing long-term commercial relationships that deliver measurable business growth.\n, • Strong commercial awareness, with the ability to identify new opportunities and match the right proposition to the right audience.\n, • Experience developing initiatives that improve customer or member engagement, retention and loyalty.\n, • Confident collaborating with marketing and cross-functional teams to deliver acquisition and retention campaigns.\n, • Excellent communication, negotiation and influencing skills, with the ability to build trusted relationships with a wide range of stakeholders.\n, • A warm, personal approach to member engagement: helpful, never pushy\n, • Highly organised, with strong project management skills and the ability to manage multiple priorities simultaneously.\n, • Comfortable using CRM systems and performance data to monitor success, identify trends and make recommendations.\n, • Experience managing or mentoring others, providing clear direction and support to help individuals perform at their best.\n, • Passion for delivering exceptional customer experiences and an understanding of the expectations of affluent and discerning audiences.\n\n \n Please note this role is office based 4 days a week and one day working from home \n \n Company Description \n Founded in 2009, Little Emperors is a private luxury travel club connecting travellers and independent \n advisors with the world's finest hotels, experiences and journeys. Travellers access the lowest available rates and real benefits like complimentary breakfast, room upgrades and hotel credits, through an intuitive platform and a team of travel experts available by phone, WhatsApp or email, day or night. Independent advisors join through MyLER, an invite-only programme giving them the tools, relationships and commercial terms to build a successful luxury travel business.

Department: Customer Services Department \n \n Reporting to: Director of Customer Services and Aftersales. \n \n Role Purpose: Wholesale Coordinator, Retail, Press, and Marketing/ Reporting \n \n \n Nature and Scope of Position: \n \n The Reporting and integration coordinator is responsible for proving ongoing support to the Cs & aftersales director in relation to reporting, numbers and collection managements. \n \n The key success factors in this role are excellent attention to detail, the ability to multi-task and to remain flexible when under pressure and with shifting priorities. \n \n The Customer Services function is the backbone of the Jimmy Choo Commercial and Operational departments. The Customer Services department is the central point of contact for all sales and delivery requests for our retail stores, wholesale customers, distribution partners and franchisees. The role will involve working closely with the Retail, Marketing teams Globally, the International Commercial Sales teams, our Sourcing and Production and logistics team teams in Italy and Switzerland and other internal departments. The Retail order specialist should continuously endeavour to meet if not exceed customer expectations. \n \n The Reporting and integration coordinator is based at the Head Office in London and reports to the Director of Customer Services & Aftersales. \n \n \n Key Accountabilities: \n \n\n • Full management of JOOR globally, coordinate all sales campaign in JOOR, ensure is all set up on time, including people access.\n, • Provide JOOR ongoing training\n, • Be the main JOOR contact and interact with JOOR to resolve issues and work on enhancements.\n, • Collection Calendar input in conjunction with Florence and merch\n, • Collection timing communication and management\n, • OET management of collection date mapping\n, • Participate weekly production meeting and publish retiming reporting globally on a weekly basis, including a summary to CEO and senior management\n, • Manage all the activity of date changes after production collection launch.\n, • Collection management order amendments/ cancellations\n, • Full account management for Press, Marketing, MTO, Cinderella, Special orders\n, • Main point of contact with Regional Retail teams for order queries, Regional events, and coordinate with Supply Chain to delivery on time\n, • Discarded units management\n, • Provide and monitor department budget spending and report to CS Director\n, • Reporting for CS Director\n\n \n Qualification/Education \n \n\n • Graduate calibre individual\n, • Language skills are an advantage in this role\n\n \n Experience Required \n \n\n • Experience within a demanding and challenging administration department preferably on an international level and advantageous if within the luxury sector.\n, • An understanding of Logistics and Supply Chain\n, • Customer Service Experience – preferably from seasonal fashion industry\n, • Ability to interface comfortably and effectively with employees at all levels within Jimmy Choo.\n, • Accuracy and attention to detail is paramount\n, • Ability to juggle and prioritise tasks, and meet deadlines under pressure\n, • The ability to work independently and take initiative\n, • Excellent organisational skills which ensure follow-through of tasks to completion\n, • Excellent communication skills and a positive attitude and ability to work in team\n\n \n Particular skills & technical knowledge required \n \n\n • SAP experience is useful\n, • Highly Proficient user of MS Office Excel\n, • Proficient user of MS Office Outlook (or another email system)\n, • Ensure delivery of results within tight deadlines\n, • Excellent communication and interpersonal skills\n, • Strong commercial awareness\n, • Ability to work in a fast paced environment, being flexible in approach to meet requirements\n, • Ability to learn new systems\n\n \n Characteristics required \n \n\n • Innovative, proactive and service driven. Obsessed with delighting customers and consumers with a “can do” approach\n, • Excellent organisational skills with the ability to multi-task and prioritise effectively\n, • A sense of urgency and an ability to deal swiftly with changing business and customer needs\n, • Team player with the ability to work on own initiative when required\n, • Transparent, consistent and committed\n\n

F&B Director - Luxury Lifestyle Hotel, East London \n Salary: Up to £90,000 + bonus \n \n We are looking for an exceptional F&B Director to lead the food and beverage operation of a distinctive luxury lifestyle hotel in East London. This is a high-profile leadership role for a commercially astute, guest-focused hospitality professional who understands that great F&B is about far more than service, it is about creating memorable experiences, building destination venues and delivering a strong, sustainable commercial performance. \n \n You will take strategic and operational ownership of the hotel's F&B proposition, leading a diverse portfolio of outlets and experiences while playing a key role in shaping the hotel's overall identity and reputation. \n \n As F&B Director, you will be responsible for the overall performance, strategy and evolution of the hotel's food and beverage operation. You'll lead from the front, inspiring a talented team and ensuring every touchpoint reflects the standards, personality and ambition of a luxury lifestyle brand. \n \n Responsibilities: \n\n • Setting and delivering the overall F&B strategy in partnership with the General Manager and senior leadership team.\n, • Leading the hotel's restaurant, lounge, bar, events, in-room dining and wider F&B experiences.\n, • Driving revenue, profitability and commercial performance across the department.\n, • Developing innovative concepts, menus and guest experiences that position the hotel as a genuine East London destination.\n, • Building a strong culture of service excellence, creativity, accountability and continuous improvement.\n, • Recruiting, developing and retaining high-performing F&B leaders and teams.\n, • Working closely with culinary leadership to ensure food quality, consistency and commercial success.\n, • Owning budgets, forecasting, labour costs, purchasing and departmental P&L performance.\n, • Developing strategic partnerships, activations and collaborations that strengthen the hotel's profile within London's vibrant food, drink and lifestyle scene.\n, • Ensuring exceptional guest satisfaction and consistently high operational standards.\n, • Working cross-functionally with Sales & Marketing, Rooms, Events and other departments to maximise the hotel's overall commercial performance.\n\n \n Requirements: \n\n • We are looking for a confident and inspiring F&B leader with a strong track record within luxury hotels, lifestyle hospitality, premium restaurants or destination-led F&B businesses.\n, • Significant senior-level F&B leadership experience.\n, • A proven record of delivering strong commercial and operational results.\n, • A genuine passion for food, drink, service, design and contemporary hospitality.\n, • Strong financial acumen and experience managing sizeable departmental P&Ls.\n, • The ability to develop compelling F&B concepts and turn strategy into commercial reality.\n, • Excellent leadership and people-development skills.\n, • A sophisticated understanding of the London luxury and lifestyle hospitality market.\n, • Energy, creativity and an entrepreneurial mindset.\n, • The confidence and credibility to engage with owners, senior stakeholders, operators and industry partners.\n, • A hands-on leadership style with the ability to balance strategic thinking with operational detail.\n

About Entourage Collection\n Entourage Collection is a global private members’ concierge, travel, and experiences company, creating exceptional experiences for private clients and some of the world’s leading luxury brands. Our work spans lifestyle, travel, events, and special projects across international markets, with a focus on exceptional service, creativity, discretion, and access. \n \n We are an ambitious, entrepreneurial business with teams in London, New York, and Melbourne, and our events work is an increasingly important part of our growth. As our portfolio of corporate and luxury brand event clients expands, so too does the scale, complexity, and international reach of the events we deliver. \n \n We are now looking for an exceptional Global Events Manager to join our London team and help shape the next stage of this growth. \n The Role\n This is a highly client-facing role with responsibility for taking events from initial brief and concept development through to production, on-site delivery, and post-event review. \n You will combine creative thinking with strong operational delivery, commercial awareness, and exceptional attention to detail. You will be confident managing senior clients, venues, suppliers, and production partners, and comfortable leading multiple moving parts across different markets. \n Key responsibilities include: \n\n • Leading the end-to-end planning and delivery of corporate, enterprise, and luxury brand events in the UK and internationally.\n, • Developing event concepts, programming, and guest experiences aligned with client objectives, audience, and brand positioning.\n, • Acting as a key client contact throughout the event lifecycle, building trusted relationships and providing proactive, solutions-focused counsel.\n, • Managing event budgets, project timelines, venues, suppliers, production agencies, and specialist partners.\n, • Leading on-site event delivery, maintaining oversight of production, suppliers, client requirements, and the overall guest experience.\n, • Working confidently with production partners across areas including staging, technical production, AV, entertainment, branding, and event infrastructure where required.\n, • Conducting venue and supplier site visits in the UK and internationally.\n, • Working closely with the Marketing & Partnerships Manager to deliver agreed brand activations and event-related partnership commitments.\n, • Supporting the development of event proposals, creative concepts, pitch materials, and initial budgets for prospective clients.\n, • Producing post-event reporting, capturing client feedback, outcomes, and key learnings.\n\n About You\n You will have strong professional experience managing and delivering premium, corporate, luxury, or high-profile events, with demonstrable end-to-end ownership from concept through to on-site delivery. \n We are particularly interested in candidates who bring: \n\n • Experience delivering events internationally and working with venues and suppliers across multiple markets.\n, • Strong project management, budget management, and commercial skills.\n, • Confidence working directly with senior clients and multiple stakeholders.\n, • Experience managing production agencies and specialist event suppliers.\n, • Strong creative judgement and an instinct for exceptional guest experience.\n, • Excellent attention to detail, clear communication, and the ability to remain calm and decisive under pressure.\n, • Exposure to larger-scale event production, which would be a significant advantage.\n\n Experience within luxury, premium hospitality, brand events, or a similarly high-touch environment would be beneficial, but we are equally interested in candidates who can demonstrate the level of ownership, judgement, and delivery required for complex international events. \n This role requires flexibility to travel internationally, sometimes at relatively short notice, and to work evenings and weekends when required for event delivery. \n The Opportunity\n\n • For the right person, this is an opportunity to join a growing international business at an exciting stage of its development, work on increasingly ambitious projects for an exceptional portfolio of clients and brands, and play a meaningful role in shaping Entourage Collection’s global events capability.\n

Anya Hindmarch founded her business in London in 1987 and it has since grown into a global brand. Today, it is as known for its luxury, organisation-obsessed accessories as it is for its groundbreaking work in sustainability and its playful experiential retail concepts. Creativity, modern craftsmanship and personalisation sit at the heart of everything Anya Hindmarch does. \n \n In Anya’s words, Bespoke is about ‘having your name on something, rather than mine’. At the Bespoke store in the heart of the Village, customers can weave their stories into the unique precious pieces, by having drawings or messages in their own handwriting embossed by in-store craftspeople. From adding initials to a weekend bag to an embroidered monogram on a clutch, countless pieces can be personalised. This is rooted in an ongoing commitment to reconnect the craftsman and the customer, preserving memories to create heirlooms that will be passed through generations. \n \n We are currently looking for embosser to join our friendly Bespoke team: \n \n Responsibilities \n \n · Following the template to ensure that products are embossed correctly and to the customer specifications. \n · Keen eye for detail, willingly learning new skills. \n · Making sure the finished products look immaculate with supremely high standard, correct embossing. \n · Ensuring that all the products are in perfect condition before they are embossed. \n · Keeping a tidy embossing area, making sure all tools and paperwork are organised. \n · Working on samples to be embossed and displayed in stores. \n · Completing press and marketing gifting and corporate projects. \n · Maintaining the daily embossing schedule within the store or Head Office and planning your work accordingly so all orders are done on time. \n · Completing orders that may be placed on the day to a high standard. \n \n Personal qualities & essential qualifications \n \n · Experience working with leather and hot stamping. \n · A creative eye, experience in detailed manual work and working with your hands. \n · Understanding of typography/aesthetic, an enquiring mind and the desire to learn a new skill \n · A calm, patient demeanour with excellent attention to detail. \n · Team player, happy to work on repetitive jobs at a steady pace. \n · Ability to work well under pressure. \n · Positive, self-aware with a can-do attitude. \n · Flexible approach to possibility of working overtime during busy periods. \n · Happy to move between store and Head Office at short notice. \n · A background working in a retail environment would be an advantage. \n \n Equal Opportunities \n \n Anya Hindmarch is an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you need reasonable adjustments at any point in the application or interview process, please let us know.

About Woods Bagot – Architecture for Worlds Ahead \n We design places that meet the challenges and opportunities of our rapidly changing world. Our commitment to exploration, impact and community creates enduring, forward‑thinking outcomes, unlocking humanity’s highest potential. With a global design culture devoted to creativity, resilience, and purpose – we ensure every project contributes to our client’s vision, inspiring future generations. \n \n Woods Bagot is part of the 7C Network. The 7C Network is an integrated network of design and architecture companies that provides "Total Place Design," a holistic approach to creating transformative environments. It combines capabilities from its constituent brands - including Woods Bagot, ERA-co, Impact Futures, and Customs Bureau - to offer services in placemaking, sustainability, architecture and interior design, and luxury concepts. \n \n The Role \n Woods Bagot (part of the 7C Network) is seeking an experienced and visionary Lifestyle Interior Design Leader to drive excellence and innovation within our lifestyle (residential and hotels) sector. This is a unique opportunity to join a global design studio renowned for its people-focused culture, research-driven approach, and award-winning projects that shape the way people live, work, and connect. \n \n As the lifestyle interior design leader, you will be responsible for guiding the creative direction, strategy, and delivery of residential and hotel projects across the UK. You’ll lead multidisciplinary teams across all project phases - championing design quality, fostering collaboration, and cultivating strong client relationships. Your leadership will play a key role in shaping progressive, human-centered places that reflect our clients’ brand, culture, and future ambitions. \n \n Key Areas of Responsibility: \n Practice Leadership and Management: \n\n • Be responsible for the successful delivery of projects from inception to completion, including leading a design team from briefing, space planning, concept, detail design, documentation, tendering, site and close-out process.\n, • Collaborate with clients, consultants, and internal teams to deliver integrated, high-performance design solutions.\n, • Establish and foster relationships with existing and new clients, afford new project opportunities, and collaborate with the Business Development / Marketing / PR + Comms (BDMC) Team to prepare proposals to pursue new projects.\n, • Establish a culture of design excellence in interior projects.\n, • Foster a commitment to exceptional client service.\n, • Provide mentorship to others within the practice.\n, • Develop and review fee proposals, budgets, and financial projections.\n, • Utilise and encourage best uses of technology for design, presentation, and production.\n, • Manage design presentations, documentation, and quality control across all project phases.\n, • Manage the design solution by:\n\n -Ensuring the execution of necessary research to provide a thorough understanding of client needs, leading to responsive design solutions. \n -Communicating design intent to clients in a clear, compelling way. \n -Incorporating design requirements and goals to demonstrate creative and unique design solutions. \n -Overseeing the preparation and delivery of design presentations to the clients and coordinating with consultants to achieve design goals on schedule and within budget. \n -Ensuring that graphic representations and construction documents clearly and accurately convey design intent. \n \n Business development and Marketing: \n\n • Establish and maintain close relationships with clients to win business.\n, • Collaborate with other Woods Bagot offices to increase opportunities and revenue from Global Corporate clients.\n, • Work closely with the studio residential and hotel sector leader(s) to prepare fee proposals and write and/or edit appropriate sections of proposals.\n, • Mentor, coach, and motivate teams and individuals within the practice.\n, • Create opportunities for continuing education and professional development, including site visits, lectures, “Lunch and Learns,” etc.\n, • Encourage staff exploration for continued innovation and design excellence.\n, • Develop a clear and recognised profile in the UK market to maintain Woods Bagot’s market position as a leader in the interior design of hotel and residential projects.\n, • Plan and drive the growth of the lifestyle interiors portfolio in the studio alongside the studio lifestyle sector lead(s).\n\n \n Staff Development: \n\n • Mentor, coach, and motivate teams and individuals within the practice.\n, • Create opportunities for continuing education and professional development, including site visits, lectures, “Lunch and Learns,” etc.\n, • Encourage staff exploration for continued innovation and design excellence.\n\n \n About You \n As a successful candidate, you are a highly motivated, creative, and resourceful leader with a strong collaborative spirit. You are committed to delivering business value for clients by applying bespoke solutions grounded in Woods Bagot’s research, design expertise, and industry experience. \n You excel at conceptualizing and translating ideas into exceptional design outcomes, combining strong space planning abilities with a keen eye for detail and aesthetics. A natural collaborator and clear communicator, you bring a positive, professional presence to every interaction and presentation. \n \n Required Experience and Skills: \n\n • Degree in Interior Design, Architecture, or a closely related field (or the international equivalent).\n, • At least 5 years’ experience working in the Interior Design field.\n, • Demonstrated experience successfully leading and managing projects and a team.\n, • Demonstrated success in identifying and securing new business opportunities.\n\n \n Benefits we offer \n In addition to working for a world-class design Studio, you will enjoy benefits such as: \n\n • A balance between Studio and home working\n, • Access to global resources to enhance your learning and development\n, • Private healthcare and dental cover\n, • Annual discretionary bonus\n, • Company pension scheme\n\n \n How to Apply \n Please send your resume via this LinkedIn job post. Applications will be treated in the strictest confidence. We do not accept unsolicited resumes or names from agencies. \n \n Mandatory Requirement: It is an essential requirement that applicants must have the legal right to work in the UK when applying for this position. \n \n Due to the high volume of applications, we kindly ask that you refrain from following up on your CV submission, as this may slow down the process. We truly appreciate your interest in joining Woods Bagot, and should your application progress, we will be in touch directly. Thank you for your understanding. \n \n All personal data collected by the Company will be kept confidential and only be used for recruitment purposes. \n \n 7C - Total Place Design Network \n 7C is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. At 7C, we are committed to creating an environment where difference is celebrated, valued and respected, practices are equitable, and our people feel like they belong. We accept that none of us is smarter than all of us. We believe building a diverse workforce is the foundation to creativity and innovative design – it is only by working together that we can realise the potential of our people, clients and communities around us. Through our inclusive leadership and our truly global studio network, you will find your voice and have the support and flexibility required to bring your whole self to work and build an exceptional career.

BUYING ADMIN ASSISTANT \n West London (W6) \n \n Contract: Full-time (5 days a week, Monday - Friday) \n Location: London (Hammersmith, W6) \n Hybrid working: 2 days in the office per week \n \n We're looking for a detail-oriented Buying Admin Assistant to join our Buying team. This is an exciting opportunity for someone who enjoys working with product data, improving processes and using technology to ensure our customers always see accurate product information across our websites, while also bringing a genuine interest in homewares. \n \n Join our group of award-winning brands, established for over 30 years and spanning multiple e-commerce platforms. Our vision is to provide the best service to customers during key events in their lives. We believe that their shopping experience as they navigate those big, once in a lifetime milestones, should be exciting, positive and special; we help them make memories. \n \n We started as the home of wedding gift lists - but now The Cambium Group encompasses so much more, supporting customers through life’s milestones every step of the way. Through our flagship brands The Wedding Shop, The Wedding Present Company and Prezola, we help engaged couples build their dream gift lists with an obsessive focus on gold star customer service at every touch point: from our luxury showrooms to our cutting edge tech platforms. We have then expanded our portfolio to include leading online bridal publication Rock My Wedding and launched the lifestyle shopping destination The Homeware Outlet and baby gifting platform LittleList. \n \n While our Buyers continue to source new brands and collections to keep our brands on trend and unique to our competitors, there is an urgency to ensure that these products are available on our site and to our couples as soon as possible. The successful candidate will have a keen eye for detail and will have advanced MS Excel skills that enable them to help manage our product database and ensure pricing, margins and product updates are accurately and efficiently updated. \n \n KEY RESPONSIBILITIES \n \n\n • Maintaining accurate product, brand and collection information within our product management system in a timely manner, employing impeccable attention to detail in relation to all product information.\n, • Liaising with suppliers to request price updates, ensuring prices are in line with agreed terms.\n, • Manage pricing updates, product amendments and discontinued lines, ensuring all changes are implemented accurately and on time, and responding to any pricing issues across the business\n, • Set up new products efficiently using AI-assisted tools while ensuring all product data is accurate and complete.\n, • Management and troubleshooting of any invoice discrepancies between our Finance team and Suppliers to mitigate any margin erosion.\n, • Assisting the Buying team to strategically manage the re-organisation of the product database for commercial reasons.\n, • Owning the database quality management process, carrying out spot-checks and running reports to identify and rectify any pricing, product information or upload errors.\n, • Work with other departments to help resolve cross-functional queries, including Purchasing, Sales, Customer Care, Ecom and Marketing.\n, • Support the team with sample management, ensuring samples are organised and available for launches.\n, • Supporting the Buying team with ad hoc projects, including building competitor comp shops, preparing trade reports and conducting trend analysis to help inform commercial decisions\n\n \n RELEVANT SKILLS AND EXPERIENCE: \n \n Essential \n\n • Advanced Excel (Pivot Tables, XLOOKUP/VLOOKUP)\n, • Strong numerical skills\n, • Excellent attention to detail\n, • Experience managing large volumes of data\n, • Highly organised\n, • Excellent communication skills\n\n \n Desirable \n\n • Experience within retail, homewares or ecommerce\n, • Experience with product information management systems, Netsuite is a plus\n, • Experience or interest in using AI tools such as Claude\n, • Power BI knowledge\n\n \n As part of our team you'll enjoy: \n \n\n • Working across a portfolio of award-winning ecommerce brands, including The Wedding Shop, Prezola, and The Wedding Present Company.\n, • Hands-on experience with AI tools and process automation as we continue to innovate.\n, • A collaborative, supportive team culture where your ideas are encouraged and valued.\n, • Exposure to a wide range of teams including Purchasing, Marketing, Ecommerce and Sales.\n, • Flexible working options and a beautiful, dog-friendly West London office.\n, • Regular team socials and a fun, inclusive company culture.\n, • 23 days' annual leave plus Bank Holidays, increasing with length of service.\n, • Birthday Leave.\n, • Option to purchase additional discounted holiday.\n, • Cycle to Work scheme.\n, • Employee discount scheme with access to over 300 premium brands, including The White Company, Le Creuset, Soho Home, Emma Bridgewater, Garden Trading, Neom and many more.\n, • Discounted private healthcare.\n\n

To £65k per annum | London \n \n A Senior PR and Influencer Manager opportunity where you’ll be at the centre of talent, culture and commercial impact for a luxury beauty brand. \n \n The Role \n You’ll own influencer and creator marketing from first conversation to final report, while shaping standout brand moments through events and campaign activations. This is hands-on, high-visibility work for someone who thrives on relationships, negotiation and results. \n \n You’ll be responsible for: \n\n • Leading influencer and creator strategy end to end, from identification through to performance tracking\n, • Negotiating and contracting directly with talent and agencies, securing commercially sound terms\n, • Managing seeding, paid partnerships and long-term collaborations that bring campaigns to life\n, • Building and growing a trusted roster of talent and agency relationships\n, • Reporting on campaign performance and feeding insight back into future briefs\n, • Planning and delivering standout brand events, from launches to press days and activations\n\n \n Sound like you? \n You bring proven experience running influencer programmes from the ground up, with confident, commercially sharp negotiation skills. You also have hands-on experience of of negotiating contracts with influencers and have built strong relationships with talent and agencies alike. You know how to turn those relationships into measurable results! \n \n Ideally you’ll have experience in luxury beauty or a comparable premium sector, with sharp attention to detail and a natural flair for managing multiple priorities under pressure. Above all, you’re a charismatic connector who knows how to get the best out of every partnership.

An opportunity for a Paid Social Affiliates Manager to take ownership of the channels that turn visibility into sales for a luxury beauty brand. \n \n The Role \n You’ll lead paid social strategy and execution while driving a growing affiliate programme across ShopMy, LTK and beyond. From briefing agencies to recruiting partners to commissioning standout creative, you’ll keep performance marketing sharp, efficient and always campaign-ready. \n \n You’ll be responsible for: \n\n • Briefing and managing the paid social agency, holding them accountable for CPA, ROAS and new-customer targets\n, • Overseeing creative testing and audience strategy, aligned with organic and influencer content\n, • Owning the affiliate programme end to end, including partner recruitment and commercial terms\n, • Managing ShopMy and LTK, from creator recruitment to commission structures and platform admin\n, • Monitoring affiliate performance and commission spend to keep the partner mix efficient\n, • Briefing on-brand creative and collateral for paid and affiliate activity ahead of launches and campaigns\n, • Supporting subscription-driving activity to grow the subscriber base\n\n \n Sound like you? \n You bring a strong track record in paid social and affiliate marketing, ideally within beauty or premium DTC, with the commercial sharpness to hold agencies and partners to account on performance. \n \n You’re confident reading CPA and ROAS data and turning it into action, and just as comfortable briefing creative assets as you are negotiating commission terms. Highly organised and detail-led, you manage multiple moving parts without losing pace, and you build the kind of partner relationships that consistently deliver results.

Overview and purpose of role: \n As Retail Operations Coordinator, you will play a key role in supporting the Retail teams across Europe by providing high-quality operational support and ensuring the smooth execution of retail processes. Reporting to the Retail Operations Manager, Europe, you will contribute to driving operational excellence across the region. \n \n Success in this role requires the ability to work independently, manage multiple priorities effectively, and build strong relationships with both internal and external stakeholders. As a key representative of the Retail Operations function, you will act as a brand ambassador, demonstrating professionalism, approachability, and a commitment to delivering exceptional service while upholding the Company's standards and values. \n \n Key Responsibilities of role: \n \n NB: This list is non-exhaustive and will develop with the needs of the department. \n \n\n • Provide day-to-day operational support to the Retail Operations Manager across the European boutique network, ensuring the smooth execution of retail initiatives and business priorities.\n, • Support the planning, coordination and implementation of retail projects, boutique openings, events and operational initiatives. Proactively identify opportunities for improvement and contribute ideas and solutions to enhance operational efficiency.\n, • Prepare and coordinate presentations, proposals, reports and other administrative documentation to support the Retail Operations team and wider business.\n, • Budget Management: Process and monitor invoices relating to Retail Operations, ensuring all costs are validated and approved within agreed timelines. Track expenditure against budget, maintain accurate records and proactively highlight any budget variances or cost-saving opportunities.\n, • Store Maintenance & Facilities: Coordinate maintenance requests across the boutique network, liaising with boutique teams, and external suppliers to ensure issues are resolved promptly, cost-effectively and to the Company's standards. Monitor ongoing works affecting both front-of-house and back-of-house areas.\n, • Support the delivery and monitoring of Health & Safety standards, ensuring boutiques remain compliant with local legislation, company policies and regulatory requirements.\n, • Build and maintain strong relationships with internal departments and external business partners, acting as a trusted point of contact to ensure operational requirements are delivered efficiently.\n, • Act as the primary contact for boutique teams regarding operational planning, stationery, marketing materials, seasonal packaging, uniforms and other store consumables, ensuring timely ordering and distribution.\n, • Coordinate the logistics and operational delivery of Retail-led events, campaigns and seasonal launches in partnership with the wider Retail Operations, Clienteling and Visual Merchandising teams.\n, • Support boutique planning projects, including refurbishments, renovations, relocations and maintenance programmes, ensuring projects are delivered on time, within budget and with minimal disruption to trading.\n, • Maintain accurate operational documentation, including store databases, supplier information, maintenance records and project trackers, ensuring information remains current and accessible.\n, • Assist in developing and maintaining operational procedures, guidelines and best practices to drive consistency across the European retail network.\n, • Monitor supplier performance, raising service issues where appropriate and ensuring agreed service levels are maintained.\n, • Analyse operational data and produce regular reports to support business decision-making, identifying trends, risks and opportunities for improvement.\n, • Work collaboratively with Finance, IT, HR, Logistics to ensure operational activities are effectively coordinated across the business.\n, • Retail Director Support: Provide executive administrative support to the Retail Director, Europe, including diary management, meeting coordination, travel arrangements, expense management and ad hoc administrative tasks.\n, • Undertake additional operational projects and responsibilities as required to support the evolving needs of the Retail Operations function.\n\n \n Skills and Requirements: \n \n To deliver the main responsibility of the role, the following skills are required: \n\n • Proven experience in a fast-paced, customer-focused luxury retail environment.\n, • Embody the Company's core values and act as a professional brand ambassador.\n, • Excellent organisational skills with strong attention to detail.\n, • Strong time management skills, with the ability to prioritise, multitask and meet deadlines.\n, • Proactive, solutions-focused and able to identify and mitigate risks.\n, • Excellent written and verbal communication skills, with the confidence to engage stakeholders at all levels.\n, • Strong interpersonal skills with the ability to build and maintain effective relationships with internal and external partners.\n, • Able to work independently while collaborating effectively within a team, contributing to a positive and inclusive working culture.\n, • Commercially aware, with a collaborative mindset and a commitment to supporting cross-functional business objectives.\n, • Proficiency in Microsoft Office applications, particularly Excel, PowerPoint and Outlook.\n, • Fluent in spoken and written English. Additional European language skills, particularly French, are advantageous but not essential.\n\n

Major Players are partnering with an independent, award-winning experiential design agency who specialise in luxury retail installations, window displays and in-store activations for some of the world’s leading luxury retail, fashion and lifestyle brands. \n \n They’re now looking for a Director of Projects & Client Services to lead their UK project management team, owning all UK projects, acting as first point of escalation for clients, setting team standards and process, taking a hands-on role on their largest projects, joining pitches, and supporting the Creative Director on longer-lead work. \n \n Responsibilities: \n\n • Lead and develop the UK project management team: performance, mentoring, recruitment and succession planning, while setting the processes and standards the team works to.\n, • Act as senior client liaison and escalation point, reporting to the Board and collaborating day-to-day with the Global CEO; strengthen relationships and grow repeat business across 10+ concurrent projects.\n, • Own project financial performance end-to-end: budgeting, forecasting, profitability, quotations, invoicing and reconciliation, and interpret client briefs accurately for internal teams and suppliers.\n, • Identify and mitigate project risk, and own timelines and critical paths so projects deliver on time and to expectation.\n, • Visit our production facility regularly to review progress and support supplier negotiations, and provide on-site leadership at surveys and installations through to client sign-off.\n\n \n Experience required: \n\n • Previous experience working in retail production, window displays and window installations\n, • Proven team management experience\n, • Strong financial acumen (project P&L, budgeting, forecasting)\n, • Have the ability to set process and nurture a team through change in a fast-paced environment.\n\n \n Hours: Full time \n Salary: £70-90,000, dependent on experience \n Office location: East Central London \n Office requirements: Hybrid working, 3 days per week in the office \n \n Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. \n We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/

Senior Legal Counsel, Tech & Digital \n \n This leading luxury brand now has an opportunity for a Digital & AI Lawyer to join the international legal team, based in Central London. \n \n The Opportunity \n \n The position is an exceptional opportunity to be the lead lawyer for this incredible brand and provide dedicated legal support to matters relating to tech, digital and AI. You will lead on matters ranging from outsourcing and licensing to digital marketing and the development of new software (apps, etc.) The brand engages in truly digital fashion with its international customer base and as a result, the business needs a strong tech lawyer in this regard. \n \n The work will be varied and as part of an international legal team, you will work directly with lots of areas of the business; you will have the opportunity to establish strong relationships and truly partner with the business, supporting this amazing brand in its growth of market share in highly competitive environment. \n \n The brand is growing globally along with the legal team and as a result, this is truly a key role for the business. \n \n About You \n \n The role will best suit a Commercial / Technology lawyer or a TMT / Digital lawyer who enjoys variety as well as working with brands. AI experience and a willingness to embrace AI and take the business on its AI journey is also key. Knowledge of data privacy in relation to tech and data science would also be useful. \n \n The ability to work with a global brand is also key, along with the ability to establish relationships with both internal and external stakeholders across a global business. \n \n This is a unique opportunity to join a highly creative brand in a key role for the business!

Our client is an award-winning integrated independent marketing agency that operates at the intersection of culture, talent and partnerships. \n \n Working with leading brands across Sports, Food & Beverage, Luxury, Lifestyle, Activewear and Leisurewear, we are looking for a commercially-minded PR Account Manager who will own senior client relationships and be responsible for delivering culturally-relevant and sharp marketing campaigns. This is an opportunity to work with all multi-disciplinary teams within the agency to provide strategic brand input, activate relevant and engaging partnerships, drive operational excellence and position the agency as the strategic partner of choice. \n \n Key responsibilities: \n\n • Serve as the main point of contact for your clients, understanding their business and sector to be able to shape relevant campaigns and comms strategies\n, • Build and maintain strong relationships with Journalists, Editors, Influencers and key industry stakeholders to provide added value and campaign success for your clients\n, • Lead media outreach, including pitching and engagement, to secure high quality coverage and opportunities for clients\n, • Work with the leadership team to unlock areas of account growth, upselling and cross-selling services to positively position your client’s business\n, • Be the voice of your clients within the agency, providing strategic guidance and leading the planning, delivery and optimisation of multi-channel PR campaigns (including press office, influencer programs, social media and events)\n, • Operate as a Project Manager ensuring campaigns meet objectives, deadlines and budgets, thinking ahead at all times and mitigating risk\n, • Oversee account budgets, track spends and approve supplier, talent and vendor contracts in line with requirements\n, • Creatively input into campaigns, using your experience and knowledge of what works to think of new media angles to enhance client campaigns\n, • Line manage and mentor junior members of the team, as well as influence at a senior leadership level\n\n \n We’re looking for: \n\n • Experience at Account Manager level within an agency (PR, Integrated, Advertising or Creative) leading client accounts from pitching (new or existing business), to managing multiple campaigns from concept to delivery\n, • PR experience with strong relationships across national and regional press, spanning weeklies and glossies, for a portfolio of brands\n, • An understanding of earned media, PR, influencers, social and content\n, • A curious collaborator, eager to drive your clients business forwards and produce outstanding work\n, • Confidence presenting in different environments, great storytelling capabilities with the ability to work with multi-disciplinary teams\n, • Keen attention to detail and written and verbal communication skills, an organised individual with great project management experience\n, • Experience using PR and media monitoring tools, as well as Microsoft Office and Google Suite\n\n \n We’re Talent in Residence and we’re founded on the belief that people are a company’s Talent in Residence. We believe the industry needs to reflect the world around us, which is why we operate with diversity, inclusion, equity and belonging at heart.

Join us as a Director of Marketing and Digital at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. \n We care about your career and are known for having the absolute best people in the industry. When you join us Director of Marketing and Digital, you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. \n \n What you'll do \n As a Director of Marketing and Digital, you'll love what you do and take pride in taking care of our guests: \n\n • The Director of Marketing and Digital will serve as the strategic and creative lead for all marketing and digital direction of our three UK hotels within the Dorchester Collection. This role is entrusted to bring each hotel’s distinctive personality to life, while seamlessly aligning with the Dorchester Collection’s global brand identity and values. \n, • With a strong focus on innovation and storytelling, the role will oversee the development and execution of all marketing, digital, and creative initiatives, ensuring efforts inspire, engage and drive commercial success for each hotel. This includes the oversight of brand design, digital platforms, visual content (Video & Photography) and the cultivation of high profile brand partnerships and collaborations. Strong copywriting skills are key to the role to ensure brand tone of voice is reflected across all touch-points.\n, • Working in close partnership with our Corporate office Marketing team, you ensure a cohesive and forward-thinking approach across all channels. A deep understanding of the luxury audiences, particularly UHNWI, will inform integrated marketing strategies that enhance brand desirability and commercial performance across owners, earned and paid channels.\n, • You shape how each property is understood in the world and your role is to ensure that every expression reflects the individuality of each hotel, while reinforcing their collective standing within Dorchester Collection.\n\n \n The items shared are the essence of a day in the life of our Director of Marketing and Digital, but we will make sure you are provided with specifics on how we care for our hotel. \n \n What you'll bring \n Essential skills and experiences \n\n • A proven track record of shaping and delivering high-impact marketing strategies and campaigns at a global level.\n, • Exceptional editorial judgement, with the ability to craft and refine narratives that resonate with a highly discerning audience.\n, • A deep understanding of the luxury sector, with instinctive awareness of cultural relevance and tone.\n, • Confidence in managing reputation at the highest level, with the ability to navigate sensitive situations with discretion and clarity.\n, • Experience leading social media and content direction for premium brands, with a clear sense of how to build presence and distinction across platforms.\n, • Natural presence and credibility as a communicator, able to represent the hotels with confidence and build trusted relationships across stakeholders.\n, • A collaborative and considered leadership style, with a commitment to developing people and fostering a culture of excellence.\n, • A strong alignment with the values of Dorchester Collection, bringing passion, personality, respect, collaboration and creativity into everyday practice.\n, • Fluency in English, with the ability to communicate clearly and effectively in a professional environment.\n\n \n What you'll get \n\n • Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.\n, • Discounts with ourhotels, and benefit from discounts at various high street and online shops\n, • Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.\n, • Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.\n, • Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.\n, • Referral Bonus: Earn a £1000 bonus when you recommend a friend.\n, • Well-being Support: Access immediate well-being advice because we care about our employees.\n\n \n We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.

About Us \n Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style. \n \n The Role \n We are looking for a Customer Service Associate to engage with our customers across multiple channels, including telephone, email, social media, and Trustpilot. \n \n We are looking for a candidate that will provide a consistently high level of service, ensuring a seamless and positive experience for all customers. The role requires exceptional written communication skills, a professional telephone manner, and strong interpersonal abilities. \n \n Responsibilities & Duties \n\n • Respond promptly to customer inquiries via email, chat, phone, and social media\n, • Assist customers with orders, returns, exchanges, and product information\n, • Resolve customer complaints efficiently while maintaining a professional tone\n, • Maintain up-to-date knowledge of products, promotions, and company policies\n, • Collaborate with internal teams (logistics, marketing, e-commerce) to resolve issues\n, • Accurately document customer interactions in the CRM system\n, • Identify opportunities to improve customer experience and provide feedback\n\n \n Requirements \n\n • Previous experience in customer service, preferably in retail or fashion\n, • Strong written and verbal communication skills\n, • Ability to multitask and manage time effectively in a fast-paced environment\n, • Familiarity with CRM systems and customer support tools\n, • Problem-solving mindset with attention to detail\n, • Flexible availability, including weekends or peak retail periods\n\n \n Personal Attributes: \n\n • Collaborative and clear communicator\n, • Detail-oriented with strong prioritisation\n, • Proactive and ownership-focused\n\n

Talent Experiences & Gifting Manager \n 6-Month Contract / Hybrid \n September 2026 - March 2027 \n Excellent Rate \n \n We're working with a leading global entertainment brand to find an experienced Talent Experiences & Gifting Manager to join their team on a 6-month contract. \n \n This is a fantastic opportunity for someone who loves creating memorable experiences, building relationships, and bringing creative ideas to life. You'll be responsible for delivering standout gifting programmes and talent experiences, working with high-profile individuals and premium partners across a global business. \n \n What you'll be doing: \n\n • Creating and delivering thoughtful gifting and talent experience programmes\n, • Coming up with fresh, creative ideas that feel relevant and impactful\n, • Managing projects from concept through to delivery\n, • Working closely with teams across marketing, publicity, events and content\n, • Building strong relationships with luxury brands, agencies and suppliers\n, • Managing budgets, timelines and multiple projects at once\n\n \n What we're looking for: \n\n • Proven experience within a global entertainment company and/or luxury brand\n, • Strong background in talent relations, experiential marketing, VIP experiences or gifting\n, • A creative thinker who can turn ideas into reality\n, • Excellent stakeholder management and relationship-building skills\n, • Highly organised, proactive and detail-oriented\n, • Able to thrive in a fast-paced environment and confidently juggle priorities\n\n \n This is a brilliant opportunity for someone who is passionate about entertainment, culture, luxury brands and creating exceptional experiences. \n \n We are committed to creating an inclusive recruitment process and welcome applications from all backgrounds. We do not discriminate on the basis of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

About the company & role \n \n A leading name in the luxury hospitality sector is seeking a Privacy Counsel / Senior Privacy Manager to join their Legal & Corporate Integrity function and play a key role in shaping and developing their global data privacy programme. \n \n Reporting into the Head of Compliance and working closely with Legal, Compliance, IT, IT Security, Procurement, HR, Marketing and Digital teams, this role will provide practical privacy guidance across a diverse international business. \n \n The role offers broad international exposure, supporting the implementation of privacy standards across a portfolio. Based from the global headquarters in central London, this is a hands-on role with genuine responsibility and scope to shape how privacy is managed across the business. It would suit a lawyer looking for a role with ownership and development opportunities, or an experienced privacy specialist seeking their next position. \n \n What’s on offer? \n \n This is an excellent opportunity to join a well-established, consumer-facing business where privacy sits at the intersection of legal, technology and commercial activity. The successful candidate will have the opportunity to help build and enhance a global privacy programme, working closely with senior stakeholders and playing a key role in embedding privacy into business operations and new initiatives. \n \n The role will provide exposure to a wide range of interesting and evolving privacy issues, including AI governance, international data transfers, data mapping, DPIAs, third-party risk, data retention, data breaches and data subject rights. There will also be an opportunity to support the implementation and development of OneTrust and contribute to wider data and AI governance initiatives. \n \n Alongside a competitive base salary, the total compensation package includes bonus, private healthcare, life insurance, 25 days’ annual leave, and enhanced pension contributions (7% employer / 2% employee). One particularly notable benefit is the company’s programme of complimentary stays, experiences, and significant discounts on luxury holidays, an offering that extends to family and friends and is highly valued across the organisation. \n \n About you \n \n To be successful in this role, you will have strong practical experience in data privacy, with a good understanding of UK and EU GDPR and experience supporting or implementing privacy compliance programmes. You may be a qualified solicitor with a background in privacy law, or a privacy professional with significant hands-on experience and a recognised privacy qualification such as CIPP/E or CIPM. \n \n You will be comfortable working across a broad range of privacy matters, including data mapping, DPIAs, data processing agreements, international data transfers, data subject rights and data breach management. Experience with OneTrust would be beneficial, although is not essential. \n The role will require regular interaction with stakeholders across the business, so strong organisational, communication and stakeholder management skills will be important. You will need to be able to translate privacy requirements into practical advice, balancing legal and regulatory obligations with operational and commercial considerations. \n \n For guidance purposes only, you’re likely to have strong experience gained in privacy, data protection or a closely related area. Experience within hospitality or the luxury sector is not required; the role will be well suited to someone who enjoys working in a varied, international environment and wants the opportunity to take genuine ownership of a global privacy programme.

Management Consultant \n Business Operations, Process & Transformation \n London |Full-time, permanent | Clinic and office based |Reporting to the Operations Director \n \n About Virtue Vets \n At Virtue Vets, we're reimagining what a visit to the vet should feel like. We're building a different kind of veterinary group across London, where exceptional clinical care is matched by genuine hospitality, beautiful spaces and a better experience for pets and the people who love them. \n We're growing quickly, with ambitious plans to open 50 clinics across the UK and expand internationally — so there's a real opportunity to join at an exciting stage and shape the future of modern veterinary care. \n \n The Role \n This is an internal consulting role at the centre of a scaling business. You will do inside Virtue Vets what you previously did for clients at a top-tier firm: frame the problem, get to the insight fast, design the solution, and then stay to implement it properly. \n \n Our estate is equipment-heavy, consumables-heavy, process-heavy and people-heavy, and clinical excellence and hospitality both depend on operations that run like clockwork. You will own how the business actually works day to day: the processes, the workflows, the standards, the systems that support them, and the data that tells us whether any of it is working. This is not a role run from a desk or a deck — you will spend real time in our clinics, and you will be measured on adoption and results rather than recommendations. \n \n Who We're Looking For \n You bring a winning mentality and an entrepreneurial instinct, both of which matter in a business that is still scaling. Challenges do not faze you, least of all the ones you have never met before. \n You trained at a top-tier management or operations consulting firm — McKinsey, Bain, BCG, Alvarez & Marsal, AlixPartners or equivalent — and you can still do the work yourself: structure an ambiguous problem, build the analysis, generate the insight and make the recommendation land. You have since proven yourself in a senior operational leadership role - within a premium, client-facing, multi-site environment such as healthcare-adjacent services, wellness, fitness or technology-enabled services with a physical estate. \n \n You hit the ground running and earn your team's respect just as quickly. You are exceptional at developing and implementing efficient, error-free and pragmatic business processes, and your project management is first-rate. You are a consummate problem solver who holds on to the details that matter while applying an 80/20 lens to chronic issues. You design workflows that technology can then automate. \n \n You have embedded operating models, standards and playbooks across multiple sites, driving adoption through leadership, coaching and accountability rather than documentation alone. You have led site-level leaders, built capability and turned standards into consistent day-to-day execution. You own KPIs, budgets and P&L performance, communicate and manage stakeholders exceptionally well, and lead confidently through ambiguity with a bias towards action. \n \n Key Responsibilities \n\n • Problem solving and insight. Take on the business's hardest operational problems, build the analysis yourself, and turn insight into decisions and business cases the leadership team can act on.\n, • Process design. Map processes end to end and develop operating models, playbooks and SOPs that hold up across a growing estateS.\n, • Operational excellence. Simplify complexity, remove rework and reduce cost to serve without compromising care or hospitality, driving consistency across all clinics.\n, • Technology, AI and automation. Identify where technology removes effort, error or delay; lead system and vendor selection; own implementation through to adoption; and specify bespoke tooling where off-the-shelf will not do.\n, • Project and programme management. Run multiple concurrent initiatives from concept to embedded implementation, on time, on budget and on standard, with clear owners and success measures.\n, • Cross-functional partnership. Work with Clinical, Operations, Finance, Marketing, Property, IT and People teams, facilitate workshops, influence at all levels, and launch new clinics on a proven operating model.\n, • Commercial performance. Define, track and improve the operational KPIs that drive clinical quality, client experience and profitability, and hold initiatives accountable to P&L impact.\n\n \n Essential Skills & Experience \n\n • Top-tier consulting background. Several years at McKinsey, Bain, BCG, Alvarez & Marsal, AlixPartners or equivalent. This is a firm requirement.\n, • Senior operational leadership. Area Director, Regional Director, District Leader, General Manager or equivalent in a premium, client-facing, multi-site environment.\n, • Scale-up experience. Building processes and operating models from the ground up in a startup, scale-up or rapidly growing business.\n, • Delivery, not just design. A track record of operational transformation and measurable business improvement.\n, • Technology selection and delivery. Choosing, implementing and embedding operational systems and digital tools.\n, • Analysis, insight and project management. Exceptional problem-solving skills and first-rate management of complex, cross-functional workstreams.\n, • Commercial acumen and influence. Ownership of KPIs, budgets and P&L, with the confidence to challenge constructively at senior level.\n, • Location and eligibility. London-based, willing to work across our clinics, with the right to work in the UK without sponsorship.\n\n \n Desirable \n Experience scaling from a handful of sites to a significantly larger estate; a background in veterinary, healthcare, hospitality or luxury retail; Lean, Six Sigma or Operational Excellence qualifications; MBA or equivalent. \n \n Why Join Virtue Vets? \n You will have unusually direct access to the CEO and Senior Management, a genuinely broad remit, and the freedom to make a real impact alongside passionate, talented colleagues. If you have spent your career recommending change and want to own the outcome instead, this role is built for you. \n \n Before You Apply \n\n • You have consulting experience at a top-tier management or operations consulting firm. This is essential.\n, • You already have the unrestricted right to work in the UK. We are not able to offer visa sponsorship for this role.\n, • You are based in, or able to reliably commute to, London. This is an office or clinic-based role, with no hybrid or remote working.\n, • You genuinely care about improving the lives of pets and share our ambition to redefine veterinary care.\n\n

General Manager – Luxury Health Club \n West London \n £55,000 + Performance Bonus + Excellent Benefits \n \n Are you an inspiring leader with a passion for premium health and fitness? Do you thrive in a fast-paced, people-focused environment where exceptional member experience is at the heart of everything you do? \n Love Recruitment is delighted to be partnering with our client, a prestigious luxury health club located in the heart of West London, to recruit an exceptional General Manager. \n This independent boutique club offers its members an outstanding fitness and wellness experience, combining industry-leading personal trainers and fitness professionals with state-of-the-art gym, swimming pool and spa facilities, all within a welcoming and sophisticated environment. \n Reporting directly to the Managing Director, you'll lead the club's management team and take full ownership of the club's commercial and operational performance. You'll be responsible for driving strategy across Fitness, Group Exercise and Member Experience, whilst overseeing Sales and Marketing to ensure continued growth, member satisfaction and team success. \n The Opportunity \n As General Manager, you'll inspire your team to deliver exceptional standards across every area of the business. You'll combine commercial acumen with outstanding leadership, ensuring the club continues to exceed expectations for both members and employees. \n Key Responsibilities \n\n • Lead, coach and inspire the club's management team, including the Sales & Membership Manager, Fitness Manager, Group Exercise Manager and Operations Manager.\n, • Develop and execute strategies that improve commercial and operational KPIs.\n, • Deliver an exceptional member journey and consistently outstanding customer experience.\n, • Analyse business performance, manage budgets and make data-driven decisions.\n, • Drive revenue growth while achieving sales, retention and operational targets.\n, • Support and develop the Fitness team to deliver an industry-leading training environment.\n, • Conduct performance reviews and support the ongoing development of department heads.\n, • Oversee the day-to-day operation of the club, ensuring departments work collaboratively.\n, • Maintain exceptional standards throughout the club at all times.\n, • Ensure Health & Safety policies and procedures are fully implemented and adhered to.\n, • Build and maintain strong relationships with on-site partners and key stakeholders.\n\n About You \n We're looking for an experienced leader who combines commercial awareness with a genuine passion for people and service. \n You'll ideally have: \n\n • Previous General Manager or senior multi-department management experience within the health, fitness, hospitality or leisure sector - ideally in a high end environment.\n, • A natural ability to inspire, motivate and develop high-performing teams.\n, • Excellent communication and relationship-building skills.\n, • Strong analytical and problem-solving abilities with experience managing KPIs and budgets.\n, • Proven commercial awareness with experience driving business performance and revenue growth.\n, • A proactive mindset with the ability to embrace change and continuously improve systems and processes.\n, • Outstanding customer service standards and a passion for delivering exceptional member experiences.\n, • Confidence communicating with stakeholders at every level of the business.\n\n If you're an ambitious leader looking to take ownership of a premium health club and make a genuine impact on both the business and its members, we'd love to hear from you. \n \n Apply now or contact the team at Love Recruitment for a confidential discussion. \n Love Recruitment are a specialist fitness and leisure recruitment agency, supporting some of the UK's leading health, fitness and wellbeing brands. We recruit across management, sales, operations and executive appointments throughout the UK and internationally.

\n \n The Role \n \n As a Senior Strategist, your role will be to service the day-to-day briefs that exist across the agency and identify the opportunities where strategy can be a vehicle to grow new business. You will be a right hand to both the Business Director and the Senior Creatives, supporting across live client work, senior strategic counsel and high-profile new business opportunities. You will bring clarity to complex tasks and work to push the potential of our outputs, making the work smarter, more effective, reputationally robust and ultimately, more famous in the real world. \n \n Behind you, you will be supported by the unparalleled connectivity and expertise of the Freuds Group, with people and resources at your disposal to strengthen your insights, be a soundboard for your instincts, and grow your knowledge of everything from media to sustainability to technology & AI. \n \n With a culture-first mindset, you will use your cultural know-how to be an energising and creative force in the business, keeping us to trend and rooted in reality, whilst proactively bringing reference and inspiration to the agency to highlight the power of great strategy to deliver behavioural change and creative excellence. \n \n You will be especially valuable where brands need to navigate reputation, relevance and influence at once: helping to shape narratives, map stakeholders, identify reputational risks and opportunities, and translate complexity into confident, credible communications strategies. Experience working with premium, luxury brands would be highly advantageous, particularly where cultural credibility, craft, provenance, desirability or trust are central to the brief. \n \n The successful candidate will be… \n \n\n • A strong presenter who develops impactful presentations through simple and creative storytelling.\n, • Be highly experienced in insight generation and able to quickly find the hook into a strategic idea or territory – in your own work and others.\n, • Be an empowering leader and mentor for junior strategists and creatives.\n, • Be well-versed in reviewing creative work and providing constructive feedback to improve and inspire its development.\n, • Have a good awareness and understanding of the media landscape and its influence on the success of our campaigns and creative output.\n, • Have experience developing brand reputation strategies, including narrative development, stakeholder mapping, issues awareness and the ability to identify reputational risks, tensions and opportunities.\n, • Have senior client experience, with the ability to grow strong and influential relationships with everyone from the brand manager to the CMO.\n, • Have a good understanding of the commercial and reputational business context and how our work intersects with key metrics, e.g. sales, reputation, innovation, stakeholder engagement, trust, cultural relevance and long-term brand value.\n, • Have a good understanding of both marketing and communications theory, and the role communications plays in our clients’ broader marketing mix.\n, • Be comfortable leading end-to-end projects and have a proactive mentality towards finding solutions to the challenges that arise.\n, • Be confident contributing to new business pitches, from quickly decoding a brief and shaping the strategic argument to developing clear, compelling presentation narratives.\n, • Have an unwavering curiosity and willingness to learn, with an ability to work flexibly, collaboratively, and with agility, to get the best job done.\n\n \n \n We are a growing team of strategists, working with some of the world’s biggest brands and most exciting start-ups to build strategies that sit at the intersection of insight, culture, and purpose. \n \n Whilst we won’t sit across every brief in the business, our team works across the entire Freuds Group – developing creative communications campaigns, building social impact strategies, strengthening brand and corporate reputations, and shaping culturally relevant narratives for global consumer, luxury, lifestyle and purpose-led brands. Much like our briefs, our team experience is diverse, with talent from a mix of PR, advertising, insight, purpose consultancy, and start-ups. Together, we use this combined experience to learn from one another, play to our passions, and stretch our thinking. \n \n This role is to ideally start ASAP or as near to, for the right person. \n \n \n The Company \n Love & Work are our cornerstones. We believe they should be entwined with one another. To achieve this blend, we not only choose to work with clients who want to do things differently, but we build teams that are passionate about working on initiatives that they truly believe in. \n \n Our employees are given the opportunity to develop industry firsts whether that be in the form of a documentary, an activation or the launch of a new concept or partnership. Our alumni have gone on to run their own top 150 agencies and to lead the communications and marketing for well-known global brands. Securing a role with us is a smart and strategic career move. \n \n We look for problem solvers, for creative minds and for individuals who want to change society, influence culture, challenge conformity and push boundaries. \n \n We know that without our employees, we wouldn’t be able to achieve what we do. As our many awards and certifications confirm, we are committed to offering an inclusive environment where individuals from all backgrounds are rewarded on merit, have the opportunity to experience integrated communications in its truest form and work on opportunities that due to our connectivity are unique to Freuds. Our culture ensures a sense of belonging for all and we thrive off our ability to support and utilise a diverse range of thoughts and perspectives. \n \n Freuds Group is an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, origin, gender, sexual orientation, age, marital status, or disability – we want to hear from you

(Senior) Brand Designer | Luxury / UHNW | central London | up to £75k \n \n We're partnering with a fast-growing consumer scale-up operating in a genuinely premium, high-value space, serving an audience that's accustomed to the very best and rarely impressed by the ordinary. \n \n Some businesses spend heavily to get that attention. This one has grown almost entirely through word of mouth, referrals and recommendations from clients who've had a genuinely excellent experience, no big marketing engine behind it, just reputation doing the work. That's rare, and it means the bar for quality was already high before this role even existed. \n \n Now, at a genuinely exciting point in its growth, a new CMO has come in with a mandate to take the brand further still. The best luxury brands don't shout, they hold a line so consistently that quality becomes the whole message, hairline rules, whitespace, type doing the work rather than colour or ornament, across everything from a single slide to a full print piece. This hire is central to holding that bar as the business scales. \n \n Why this role: \n\n • Join an established, growing business with real momentum and the backing to invest properly in brand\n, • Genuine ownership over how a premium brand looks and feels across every surface, not one slice of it\n, • Work closely with a newly appointed CMO shaping the next chapter of the brand\n, • Rare level of trust and autonomy for a hands-on maker, not just a directing seat\n\n \n What you'd be doing: \n\n • Owning the craft on every client-facing surface - print materials, presentations, event environments, digital touchpoints - end to end, not briefing someone else to make it\n, • Tightening and maintaining the design system: type, grid, colour, photography and templates that let the wider team produce work which still looks considered\n, • Designing for physical objects and spaces as fluently as for screens - printed matter, gifting, signage, event environments\n, • Treating tricky constraints (compliance, regulation, sign-off processes) as a design problem to solve properly, not something to work around\n, • Bringing an AI-native approach to production - concepting, versioning, resizing - so more of your time goes into the thinking and less into the mechanics\n, • Briefing and art-directing external partners (photographers, printers, agencies) well enough that the output needs little rescuing\n\n \n What we're looking for: \n\n • Extensive previous design experience, with a portfolio that shows editorial and brand craft rather than campaign volume\n, • In-house background essential, you've owned brand craft directly rather than art-directed it from a distance\n, • Experience with a luxury house, gallery, museum, serious publication or premium consumer brand, or a genuine feel for that register even without the exact background\n, • Equally fluent in print and digital, with physical work you can point to: something printed, bound, packaged or installed\n, • Hands-on command of Figma and the Adobe suite\n, • An AI-native mindset, with real opinions on where these tools sharpen the work and where they flatten it\n, • Comfortable giving and taking feedback, and explaining a design decision without jargon or defensiveness\n\n \n This is probably not for you if: \n\n • You need a team beneath you to get the work made, you find restraint frustrating rather than freeing\n, • You'd rather sit a step removed from the business than close to it day to day\n, • You prefer fully remote working with no in-office collaboration\n\n \n Practical details: \n\n • Portfolio essential as part of the application\n, • 4 days a week in central London office\n, • Salary up to £75,000 dependent on experience\n

Head Studio Chef – Luxury British Food & Hospitality Brand \n \n Salary: £50,000 - £60,000 + Excellent Benefits (45 hour week) \n Location: London \n \n Smyth & Co are delighted to be partnering with one of the UK's most iconic luxury food and hospitality brands to recruit an exceptional Head Studio Chef. \n \n This is a rare opportunity for a highly creative and organised culinary professional to lead a prestigious Culinary Studio at the heart of a globally recognised luxury brand. Blending culinary excellence with innovation, the Head Studio Chef will oversee the creation of beautifully presented food for photography, videography, marketing campaigns, product launches, VIP events and brand collaborations, while supporting the continued development of the brand's exceptional food offering. \n \n The Role \n \n\n • Lead the day-to-day operation of the Culinary Studio, ensuring the highest standards of food quality, creativity and presentation.\n, • Prepare and present exceptional dishes for photography, videography, advertising campaigns, social media content and editorial features.\n, • Drive recipe development, product innovation and seasonal culinary concepts across the brand's food and beverage offering.\n, • Collaborate closely with Culinary, Marketing, Buying and Creative teams to deliver engaging campaigns, launches and commercial projects.\n, • Produce food for press events, VIP experiences, media activations and internal showcases.\n, • Develop, document and refine recipes, ensuring consistency and accuracy across all studio projects.\n, • Manage studio planning, ingredient sourcing, ordering, stock control and food cost management.\n, • Ensure the studio operates efficiently, maintaining impeccable food safety, hygiene and health & safety standards.\n, • Research emerging food trends, ingredients and techniques to continually inspire innovation and creativity.\n, • Lead, mentor and develop the Studio team, fostering a collaborative, organised and high-performing working environment.\n\n \n About You \n \n\n • Proven experience as a Head Chef, Head Studio Chef, Development Chef or Senior Sous Chef within a luxury hospitality, premium retail or fine dining environment.\n, • Exceptional culinary ability with an outstanding eye for presentation, detail and food aesthetics.\n, • Experience in recipe development, product innovation, food styling or culinary content creation is highly desirable.\n, • Strong understanding of premium ingredients, seasonal produce and contemporary culinary trends.\n, • Excellent organisational skills with the ability to manage multiple projects and work to changing deadlines.\n, • A collaborative leader with outstanding communication skills and experience working across multiple departments.\n, • Passionate about innovation, creativity and delivering culinary excellence beyond the traditional restaurant environment.\n\n \n Package \n \n\n • £50,000 - £60,000 salary\n, • Comprehensive company benefits\n, • Opportunity to join one of the UK's most prestigious luxury food and hospitality brands\n, • Creative, collaborative and innovative working environment\n, • Excellent opportunities for professional development and career progression\n, • Permanent, full-time position\n\n \n If you're a creative culinary professional looking to lead a unique studio environment where innovation, craftsmanship and exceptional presentation are at the forefront of everything you do, we'd love to hear from you. \n \n Smyth & Co – Extraordinary Opportunities for Extraordinary Talent

This is a freelance Publicist position initially for 3 months. \n \n Our client is an award-winning integrated independent marketing agency that operates at the intersection of culture, talent and partnerships. \n \n Working with leading brands across Sports, Food & Beverage, Luxury, Lifestyle, Activewear and Leisurewear, we are looking for a Publicist who lives and breathes telling the brand story, understanding the hook, and can turn a brand moment into coverage that matters. You will own the sell-in and media relations for your brand portfolio spanning regional and national coverage within weeklies, glossies, trade press, podcasts, social-first channels and digital-only platforms. \n \n Key responsibilities: \n\n • Ideate and sharpen the story for your clients news, launches, campaigns and moments across Fashion, Lifestyle, Culture and Drinks categories\n, • Write and refine press releases, pitches, briefing notes and media materials, tracking coverage and looking at campaign-builds throughout\n, • Lead sell-ins across a broad media mix: national weeklies, glossies, trade press, TV, radio, podcasts, digital only platforms and social-first channels\n, • Secure high-value interview opportunities for your clients\n, • Build and maintain strong current relationships with Journalists, Editors and Content Creators across key channels\n\n \n We’re looking for: \n\n • Experience as a Publicist or PR Manager within an agency or publishing environment, securing great coverage for your clients across the Fashion, Lifestyle, Culture or Food and Beverage categories\n, • A strong current book of contacts spanning weeklies, glossies, trade press and digital-only platforms, with a track record of securing interviews and opportunities for senior spokespeople\n, • A storyteller, someone who understands the hook for your media contacts and opportunities for your clients\n, • Keen attention to detail and strong written and verbal communication skills\n, • Experience using PR and media monitoring tools, as well as Microsoft Office and Google Suite\n\n \n We’re Talent in Residence and we’re founded on the belief that people are a company’s Talent in Residence. We believe the industry needs to reflect the world around us, which is why we operate with diversity, inclusion, equity and belonging at heart.

Would you like to shape the media strategy for one of the world’s most prestigious beauty companies, home to a portfolio of iconic luxury brands with a global presence? \n \n This is an exciting opportunity to join a business at the forefront of beauty, creativity and innovation, where you’ll lead media governance, optimise performance across the full marketing funnel, and build impactful partnerships with internal teams, agency partners and major media platforms. \n \n The Role: \n\n • Own and develop the annual media strategy across multiple brands.\n, • Lead end-to-end media planning, investment and budget management.\n, • Partner with a leading media agency to deliver best-in-class planning, activation and optimisation.\n, • Act as the internal media expert, educating and influencing marketing teams on media strategy and effectiveness.\n, • Develop audience strategies and drive data-led decision-making through marketing mix modelling and performance insights.\n, • Build strong relationships with key media partners, including Meta and Google.\n, • Oversee campaign governance, media processes and asset management.\n, • Deliver integrated full-funnel media campaigns across brand and performance channels.\n, • Partner with senior stakeholders including Marketing Directors, the General Manager and cross-functional teams.\n, • Identify new opportunities to improve media effectiveness and continuously evolve ways of working.\n\n \n About You: \n\n • Proven experience developing cross-channel full-funnel media strategies.\n, • Strong understanding of both brand-building and performance marketing across the full funnel.\n, • Experience within FMCG, retail or luxury consumer brands.\n, • Background gained either agency-side (ideally within a large network agency) or client-side.\n, • Strong understanding of the UK media landscape.\n, • Excellent stakeholder management skills with the ability to influence senior leaders.\n, • Commercially minded with experience managing significant media budgets.\n, • Confident balancing strategic thinking with hands-on delivery.\n, • Passionate about using data and insights to optimise media performance.\n, • Comfortable challenging the status quo and bringing fresh ideas to the business.\n\n \n If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! \n \n Find out more about our available opportunities or how we can help you further your career – contact us today. \n \n Email: Shelley.burnand@advocate-group.co.uk \n Phone: 07537163606 \n \n We look forward to your application for this exciting opportunity. \n \n The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy. \n

Social Art Director, Beauty | Contract | London (Hybrid) \n \n We're working with a globally recognised luxury lifestyle brand to find a Social Art Director, Beauty to join their team on an initial three month contract, starting immediately. \n \n This is a fantastic opportunity for a senior creative who lives and breathes the beauty world, and who knows how to translate that into content that actually performs on social. You'll be leading the creative direction across the brand's beauty social channels, working closely with the wider social, marketing, and production teams to bring beauty strategy to life in a way that feels native to each platform rather than bolted on. \n \n What you'll be doing \n\n • Leading the creative direction of social first beauty content across platforms\n, • Bringing a strong, informed point of view on beauty trends, aesthetics, and storytelling formats\n, • Concepting and executing platform native ideas, from tutorials and creator led content through to product storytelling and visual experimentation\n, • Acting as Art Director on set for beauty shoots, with a real eye for lighting, texture, colour, and product representation\n, • Capturing iPhone self shot content where needed, with a strong grasp of TikTok and short form video language\n, • Developing and evolving the brand's social visual identity for beauty, keeping it consistent with wider campaign work\n, • Working alongside Beauty Art Directors and Design teams to extend campaign and launch creative into social\n, • Managing creative relationships with agencies, creators, photographers, stylists, and other collaborators\n, • Turning briefs into compelling visual narratives through mood boards, references, and treatments\n, • Making sure content is optimised for platform formats, pacing, and storytelling\n, • Juggling multiple workstreams and keeping stakeholders updated on timelines, progress, and risks\n, • Using performance insights to shape and refine creative output\n, • Mentoring junior creatives where appropriate\n\n \n What we're looking for \n\n • Essential: proven experience working on beauty content, ideally within a luxury environment\n, • A strong background as an Art Director, with a standout portfolio of beauty led social content across both image and video\n, • Real confidence art directing beauty shoots, with close attention to skin, texture, and detail\n, • Solid knowledge of social platforms and what drives content performance\n, • Experience working with beauty creators and influencers\n, • The ability to take a brand strategy and turn it into culturally relevant visual storytelling\n, • Strong communication and presentation skills, and comfort working with senior stakeholders\n, • Good organisational skills and the ability to manage a fast paced, multi project workload\n, • Proficiency in Figma, Adobe Creative Suite, and video editing tools\n, • A degree in a creative discipline, or equivalent experience\n\n \n The details \n\n • Day rate: Paid via an Umbrella company\n, • Contract length: three months initially\n, • Location: London, working a hybrid pattern of two days in the office and three days remote\n, • Start date: immediate\n\n \n If this sounds like you, or you know someone who'd be a great fit, get in touch to find out more at gary.wale@lorienglobal.com.

Position: Guest Relations & Guest Experience Manager \n Reports to: General Manager \n Hours: Full-time, 48 hours per week. Evenings, weekends and bank holidays as required. \n Visa Sponsorship: Visa sponsorship may be available for eligible candidates who are currently residing in the UK, subject to meeting UK Skilled Worker visa and immigration requirements. \n \n What will I be doing? \n The Guest Relations & Guest Experience Manager own the guest experience at ...At Sloane from first enquiry to post-stay: engage with guests and build relationships that turn visitors into regulars, hold the line on presentation and service in every guest-facing area, and help raise the hotel’s profile alongside Sales, Marketing and PR. Reports to the General Manager, works alongside all Heads of Department, and steps up as the most senior person on site whenever the General Manager is away. \n \n Key Responsibilities \n Guest engagement & relationships \n\n • Engage with guests before, during and after their stay, building a genuine relationship with each one.\n, • Read each guest’s personality and pitch contact accordingly — attentive and high-touch for those who want it, discreet and straight to the point for those who don’t.\n, • Keep a working record of guest preferences, history and key dates, and brief the relevant team before every arrival.\n, • Personally manage VIP arrivals, welcome cards and bespoke amenities.\n, • Own the response to complaints and service failures, resolving them during the stay wherever possible.\n, • Maintain the concierge knowledge base — dining, access, local partners — and keep Front of House fluent in it.\n\n \n Visibility & profile \n\n • Develop and drive the hotel’s visibility strategy in close partnership with Sales, Marketing and PR.\n, • Turn guest relationships and insight into coverage, referrals and word of mouth.\n, • Host press and VIP visits, representing the hotel as its lead ambassador.\n, • Identify high-potential restaurant and bar guests and convert them into room bookings and repeat clientele.\n\n \n Standards & feedback \n\n • Walk every guest-facing area each morning — rooms, restaurant, bar, public spaces — and log presentation or service defects with the responsible Head of Department.\n, • Conduct and train VIP room inspections.\n, • Track feedback across review platforms and in-stay and post-stay channels; report trends and agreed actions to the General Manager weekly.\n\n \n Curation & events \n\n • Curate guest lists for gatherings and vet group bookings and large F&B reservations against brand and atmosphere criteria.\n, • Plan and run a calendar of intimate guest events.\n, • Review guest-facing copy for tone and accuracy.\n\n \n Team & front of house \n\n • Brief and train front-of-house teams on service and grooming standards, and input into the recruitment of guest-facing roles.\n, • Represent the guest experience in daily operations meetings and agree follow-up actions with Heads of Department.\n, • Take charge of the hotel and its day-to-day operation in the General Manager’s absence.\n\n \n What are we looking for? \n\n • Track record in guest relations or guest experience at luxury outlets, across both Rooms and Food & Beverage.\n, • Emotionally intelligent — quick to read people and adapt your approach to each guest.\n, • A natural relationship-builder, equally at ease with regulars, VIPs and press.\n, • Comfortable partnering with Sales, Marketing and PR to grow the hotel’s profile.\n, • A sharp eye for detail and the judgement to fix issues before a guest ever notices.\n, • Clear, confident writing for guest correspondence, copy and team briefings.\n, • Working knowledge of UK Health & Safety, GDPR and data protection.\n, • Available to work evenings, weekends and bank holidays.\n, • Francophile\n\n \n What will I get? \n\n • Competitive salary based on experience.\n, • Service charge (£9,000–£10,000 per annum, subject to business levels).\n, • Discretionary bonus of up to 20% against KPIs.\n, • Enhanced pension scheme.*\n, • Enhanced annual leave.\n, • Enhanced maternity and paternity pay.\n, • Complimentary meals while on duty.\n, • Private Bupa Health Plan.*\n, • Social events and engagement programmes.\n, • Access to CODE App hospitality benefits.*\n\n *Upon successful completion of the probation period \n \n Who are we? \n We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. \n Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. \n Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality.

\n Close Inclusive Collection Job Postings Notification \n "Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off." \n Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. \n The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour . \n Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London. Duties and responsibilities related to the Director of Sales & Marketing role\n As Director of Sales & Marketing, you will shape the commercial success of one of London's most distinctive luxury hotels. As a member of the Leadership Committee, you will define and execute the hotel's commercial strategy,positioning Great Scotland Yard among London's leading luxury hotelswhile driving profitable revenue growth across rooms, suites, meetings and events, dining experiences and partnerships. \n Working closely with Revenue Management, Public Relations, Operations and Hyatt's global commercial teams, you will identify new business opportunities, develop innovative sales and marketing initiatives, and strengthen the hotel's presence within the luxury travel market. You'll build influential relationships with luxury travel advisors, corporate partners, consortia, event planners and key stakeholders, acting as an ambassador for Great Scotland Yard and The Unbound Collection by Hyatt. \n You'll inspire and develop a high-performing Sales & Marketing team, creating a culture of collaboration, accountability and commercial excellence. Through data-driven decision making, creative storytelling and strategic leadership, you'll ensure every campaign, partnership and client interaction enhances the hotel's reputation while delivering exceptional commercial results. About you\n You are a commercially astute leader with a passion for luxury hospitality and a proven ability to position exceptional hotels within highly competitive markets. You understand that luxury is about creating desire through authentic storytelling, meaningful relationships and unforgettable experiences, and you know how to translate a hotel's unique character into lasting commercial success. \n With significant leadership experience within luxury or premium hotels, you have an impressive track record of delivering revenue growth across multiple market segments while protecting brand integrity and rate positioning. You are equally comfortable developing long-term commercial strategy as you are hosting influential clients, leading negotiations and representing your hotel on the global stage. \n Above all, you are an inspiring people leader who brings confidence, commercial insight and a collaborative leadership style. You thrive on developing high-performing teams, building strong relationships across the business and creating an environment where innovation flourishes. Most importantly, you have a genuine passion for luxury hospitality and are excited by the opportunity to shape the commercial future of one of London's most iconic and characterful luxury hotels. Benefits you will enjoy as a Director of Sales & Marketing\n \n • Leadership package including bonus, privatehealthcareand enhanced pension\n, • 12 complimentary nights a year across Hyatt Hotels worldwide\n, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!\n, • Free meals on duty in our colleague restaurant\n, • Business attirelaundered complimentary\n, • Headspace membership and access to our Employee Assistance Programme\n, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels\n, • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide\n \n At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. \n With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For. \n At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. \n Hyatt Regency Hill Country Resort and Spa | San Antonio , TX , US \n Unbound Great Scotland Yard London | London , ENG , GB \n Our family is always growing. Want to be in the know? \n #J-18808-Ljbffr

This brand designs exceptional jewellery for the modern woman, creating heirlooms for future generations. Artfully blending modernity and timelessness, her mission is to create jewellery that generations of women will wear and adore. \n \n Since launching in 2008, the brand has become known for effortlessly melding the traditional and the contemporary, combining Georgian techniques and expert craftsmanship with modern-day design influences, eschewing trends for a unique, heirloom-inspired aesthetic. Conscious of the demands placed on today’s modern woman, Jessica designs each piece to stand out, but also to work effortlessly within a client’s lifestyle and existing wardrobe. \n \n PURPOSE OF POSITION: \n The Creative Producer will support the planning, production and delivery of creative projects across brand campaigns, e-commerce and social content. Working within the Brand Creative team and reporting to the Head of Creative, this role will ensure all productions are executed seamlessly, on schedule and to the highest creative standard, while maintaining consistency across all brand touchpoints. \n \n RESPONSIBILITIES: \n • Lead the end-to-end production and delivery of e-commerce, social, tier-two brand campaign shoots and seasonal creative initiatives across stills and video. \n • Manage project timelines, budgets, shoot schedules and production logistics across multiple concurrent projects. \n • Coordinate all pre and post-production requirements including model castings, locations, crew bookings, styling, call sheets and pre/post-production schedules. \n • Work closely with internal creative teams and external partners to ensure all creative output aligns with the brand’s visual identity and strategic objectives. \n • Oversee on-set production, ensuring smooth execution and problem-solving throughout. • Collaborate with Brand, Marketing and Ecommerce teams to ensure all asset requirements and deliverables are captured across channels and formats. \n • Liaise with the Operations and Shipping teams to ensure all jewellery is delivered to set with appropriate insurance and security measures in place. \n • Source and manage external creative partners including photographers, videographers, stylists, set designers, retouchers and freelancers. \n • Maintain clear communication across teams, ensuring projects remain aligned, on track and delivered to deadline. \n • Monitor production budgets and supplier invoices, ensuring accurate tracking and cost management \n • Stay informed on creative, fashion, luxury and cultural trends, proactively suggesting creative partners that support innovative and elevated brand storytelling. \n QUALIFICATIONS AND EXPERIENCE \n • 4–6 years’ experience in a Creative Producer or Production role within luxury fashion, jewellery, beauty or lifestyle brands. \n • Strong understanding of creative production processes across photography, video and digital content. \n • Proven experience managing shoot logistics, timelines and budgets from pre-production through to final delivery. \n • Excellent organisational and project management skills, with the ability to oversee multiple projects concurrently. \n • Strong communication and stakeholder management skills. \n • Proficiency in Google Workspace, Adobe Creative Suite and asset management platforms is advantageous. \n • Passion for luxury, fashion, jewellery and visual storytelling. \n IDEAL CANDIDATE \n • Highly organised, detail-oriented and able to thrive in a fast-paced environment with changing priorities. \n • Calm and solutions-focused, with a proactive approach to problem-solving during shoots and productions. \n • Possesses a refined creative eye and strong understanding of luxury brand aesthetics, craftsmanship and storytelling. \n • Collaborative and confident working cross-functionally with internal teams, external suppliers and creative talent. \n • Resourceful, self-motivated and able to work independently while contributing positively to the wider team. \n • Strong understanding of content creation across social, digital, e-commerce and brand campaign channels. \n • Culturally aware, with a strong interest in fashion, luxury and contemporary creative trends.

Are you a wellbeing enthusiast who loves interacting with people, or are you starting your journey within the health and wellness space? Do you have exceptional customer service skills and a passion for creating a welcoming, elevated and positive guest experience? \n \n We are hiring a part-time Front of House for a new luxury wellness concept launching in Central London. This is an exciting opportunity to join a pre-launch team helping to shape a next-generation destination focused on health, recovery, fitness and holistic wellbeing. \n \n The Company: \n A new luxury wellness destination is launching in Central London, designed to integrate fitness, recovery, therapy and holistic wellbeing within an intentionally curated environment. \n Every detail of the experience has been thoughtfully considered — from service and communication to the physical space itself — to create a welcoming, restorative and elevated guest journey. \n \n This is a pre-launch concept with ambitious plans for growth, offering a unique opportunity to join at the earliest stage and help shape the culture, service standards and guest experience from day one. \n \n The Role: \n As Front of House, you will be the face of the studio and the first point of contact for all guests. You will play a vital role in delivering an exceptional, consistent and welcoming experience across every interaction. \n \n You will support day-to-day operations, guest communications and studio presentation, ensuring the space runs smoothly and reflects the brand’s premium standards at all times. \n \n ● Rate: £15.30/hour \n ● 16 hours per week, primarily covering weekend shifts. Core hours will be between 08:30-18:30 on Saturdays and Sundays, depending on the shift pattern. \n ● Start date: Mid-October 2026 \n ● Mostly weekend work \n ● Location: Sloane Square \n \n Key Responsibilities: \n\n • Deliver an exceptional guest experience across all communication channels, including face-to-face interactions, phone, email, SMS, website enquiries and social media.\n, • Manage and respond to inbound communications, including DMs, membership queries, support requests and general enquiries, ensuring timely follow-up and accurate logging.\n, • Support guests with bookings, class information, studio policies and general navigation of services.\n, • Liaise with the wider team to resolve guest requests efficiently, including scheduling issues, lost property and operational support queries.\n, • Assist guests in understanding services, offerings and how to get the most out of their experience.\n, • Work closely with the marketing team to stay informed on campaigns, events and new offerings.\n, • Monitor and respond to guest feedback across in-studio and online platforms.\n, • Support opening and closing procedures for the studio.\n, • Maintain a clean, organised and welcoming environment at all times.\n\n \n The Person: \n The ideal candidate is warm, approachable and naturally people-focused, with a genuine passion for service and wellbeing. \n \n They will likely demonstrate: \n\n • A strong interest in health, fitness, wellness and lifestyle experiences.\n, • Excellent interpersonal and communication skills, both verbal and written.\n, • Previous experience in a customer-facing role (hospitality, retail, wellness or similar preferred).\n, • A proactive, solutions-focused mindset with strong attention to detail.\n, • Emotional intelligence and the ability to remain calm under pressure.\n, • A naturally service-led attitude with a desire to create exceptional guest experiences.\n, • Flexibility to work shift patterns, including weekends.\n, • Good computer literacy and confidence using digital systems.\n\n \n Why Join? \n\n • Be part of a luxury wellness concept at pre-launch stage.\n, • Help shape the guest experience, culture and service standards from day one.\n, • Work in a beautifully designed, high-end wellness environment.\n, • Opportunity to grow with a new and expanding concept in the wellness space.\n, • Be part of a team focused on wellbeing, connection and elevated service.\n\n \n This is a rare opportunity to join at the earliest stage of a growing concept and play a meaningful role in shaping its future. \n \n Your recruiter for this role is Charlotte Wood, Recruitment Consultant at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please ‘apply now’. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.

Luxury Sports - Integrated Graphic Designers \n London - Hybrid - Permanent \n \n \n We are partnered with a global luxury sports brand hiring for integrated Graphic Designers to join their London Head Office. \n \n This fast paced business is going through an exciting period of bringing creative in house and this role will play a crucial role in designing their social, marketing campaigns, branding, communications pieces, signage, collateral, and large-format print. \n \n Responsibilities: \n \n\n • Digital and Social Media: Create engaging digital assets and graphics for Instagram and Facebook.\n, • Commercial and Communications Collateral: Maintain brand guidelines to design templates for high-quality pitch and sales presentations.\n, • Brand Guardianship: Ensure all visual materials are strictly on-brand, consistent, and delivered to the highest standard.\n, • Collaboration: Work closely with the commercial, communications, and event teams.\n, • Supplier Coordination: Support in liaising with external vendors (e.g. printers, production houses, additional freelance design suppliers) to ensure high-quality output and timely delivery of materials.\n\n \n Who are you? \n\n • Proven experience as a Graphic Designer, ideally within an agency, events, consumer, or media environment.\n, • An interest in sports and or the world of luxury brands is useful\n, • Ability to generate creative ideas and concepts, translating them into visually appealing accurate designs\n, • A genuine passion for design and creating visually beautiful work to exceptionally high standard\n, • Technical Abilities: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Microsoft PowerPoint. Strong understanding of typography.\n, • Print and Digital Knowledge: Solid understanding of print production processes and digital design best practices.\n\n \n This is an urgent search CV and Folios ASAP to Hannah@neonsearch.co.uk

Do you have an obsession with hotels? Are you a beauty aficionado? If you answered yes, then come play in the wonderful world of Vanity Group – proudly part of La Bottega Collective. \n \n La Bottega Collective is a global, multidisciplinary collective of guest experience curators, uniting La Bottega, Palatino, Beltrami, White Privé, Colosseo, and Vanity Group to deliver beauty, textiles, OS&E, and design solutions that shape the future of luxury hospitality. Guided by Italian heritage and built for the future of hospitality, we partner with the world’s most visionary hoteliers, developers, and designers to shape the next era of luxury guest experiences. \n \n Within this powerful collective, Vanity Group brings its signature obsession with beauty and innovation to the hotel landscape – elevating amenities from bathroom shelf staples to experiences that rival even the sweetest suite. Step into our house of beauty, where the world's most sought-after fashion, beauty, skincare, fine fragrance, lifestyle and spa brands come together with a signature dose of playful flair. \n \n Ready to join the Vanity Group beauty parade? We can't wait to meet you. \n \n \n WHO'S VANITY GROUP? \n We are a creative hub of innovative design, development, manufacturing, and marketing for the global hospitality industry. \n \n We’re the seed from which progressive fashion, beauty, fragrance and lifestyle brands grow, representing the world’s most highly regarded global consumer retail brands including Jo Loves, Karl Lagerfeld, Hunter Lab, KEVIN.MURPHY, and Antipodes Nature to name a few. Internationally renowned as the industry’s best-in-class cosmetics hospitality partner, Vanity Group has offices in London, Sydney, Dubai, Shanghai, and recently opened Singapore. \n \n POSITION SUMMARY \n Reporting to the Operations Manager, the Customer Service Specialist will be responsible for the overall customer service for Vanity Group and La Bottega, both forming part of the La Bottega Collective's hotel clients. \n \n This role will be focused on a successful end-to-end management program of all orders, queries and ensuring customers’ expectations are met. \n \n RESPONSIBILITIES \n 📝 CUSTOMER SUCCESS \n\n • Working closely with the sales team, manage the customer success of all hotel clients in the UK/EU/Americas region\n, • UK/EU/Americas customer order entries, integration with 3PL providers\n, • Management of all 3PL relationships\n, • Responsible for handling all customer calls and email enquiries within agreed SLAs\n, • Responsible for placing all customer orders to 3PL warehouse through SAP and CSV files\n, • Responsible for managing returns process with clients and 3PL warehouse\n, • Providing quality and professional track and trace services to clients\n, • Resolving service issues, complaints and claims within agreed SLAs\n, • Assisting territory managers with adhoc orders ensuring that nothing is missed with processing or delivery\n, • Obtaining eta’s with out of stock items and provide regular updates to related inquiries about these eta’s.\n, • Assisting Finance team with order tracing and pod’s.\n, • Management of customs documentation ensuring quality and government regulation compliance for EU/US clients.\n, • Provide freight costs and delivery timelines to potential and existing clients and accurately track order status and shipments.\n\n \n 🎯 STAKEHOLDER MANAGEMENT \n\n • Maintain a high level of professionalism and motivational spirit with stakeholders\n, • Working and collaborating with cross-functional teams to achieve outcomes and meet deadlines\n, • Manage upwards, articulating delays/roadblocks to senior management with a solution-focused approach\n\n \n ⭐ ABOUT YOU \n\n • Bachelor’s degree or relevant tertiary qualifications\n, • Minimum 2 years’ experience in a customer service role\n, • Ability to build strong relationships with clients\n, • Demonstrable ERP system experience preferably SAP\n, • Experience with B2B operations\n, • Intermediate Excel skills\n, • Strong communication with external and internal stakeholders\n, • Accurate data entry skills\n, • Hands-on person with a can-do attitude\n, • Able to work autonomously with less supervision\n, • Ability to communicate any issues, discrepancies, or red flags that may arise\n, • Be well organised and structured on daily duties\n, • Able to prioritise and manage multiple deadlines simultaneously\n, • Be able to handle face paced working environment\n\n \n 🎁 PERKS \n\n • Hybrid office/home workplace\n, • Daily stocked “BRAVO BAR” snacks and munchies, for sweet or sour lovers\n, • Twenty free personal care products per year\n, • Birthday Leave to celebrate your special day\n, • Discounts with partner hotels locally and internationally\n, • 50% discount off skincare partner TEMPLESPA on wide selection of luxury skincare, spa & beauty products\n, • Welcome fragrance tapas and shot candle experience by JO LOVES including a personalized candle\n, • Generous discounts from additional partner skincare, haircare, and fragrance brands\n

Chief Events Officer£200,000+packageCity of LondonThis is a rare opportunity to shape the experience, identity and cultural direction of a highly distinctive destination. Reporting directly to the CEO, the Chief Experience Officer will take ownership of the overarching member and brand experience, bringing together membership, events, culture, creative direction, brand, storytelling and service into one compelling proposition.The role:The Chief Experience Officer will act as the custodian of the organisation's identity and the curator of its community. Working across the business, you will define and continually evolve an experience strategy that creates a strong sense of place, belonging and cultural relevance. You will ensure that every touchpoint from membership and programming through to communications, design and service. This is a highly visible leadership position requiring an unusual combination of creative vision, cultural instinct, commercial awareness and operational understanding.Experience:Established senior leader with an exceptional track record within luxury lifestyle, hospitality, private members clubs, cultural destinations or premium experience led brandsSignificant senior level experience across brand experience, creative direction, experiential marketing, events or luxury hospitalityA strong track record of creating world class events, cultural programming and immersive experiencesDeep knowledge of luxury service and customer/member experienceExperience developing brand standards, service philosophies and organisational cultureExceptional creative judgement and attention to detailStrong cultural awareness and an instinct for what makes communities relevant and engagingOutstanding communication, storytelling and presentation skillsCommercial awareness alongside a genuine appetite for innovation and continuous improvementTPBN1_UKTJ

Senior Procurement Manager | World Leading Retail Brand | London/Hybrid The Client Harmonic are partnering with one of the most loved consumer brands in the world, a business with a quarter of a century of heritage and a genuinely global following. Entrepreneurial by nature, the business has scaled quickly, and procurement is a newly built function being established to match that pace of growth. The Role Reporting into the Global Head of Procurement, with procurement sitting within the finance function, this is a hands-on role for someone who can build procurement processes from the ground up. You will own the Professional Services category globally, running competitive tenders and negotiating contracts across paid media and search agencies, marketing agencies, a significant US ecommerce relationship, and travel and catering suppliers, including in-house hospitality. This is a genuinely hands-on role, where you will personally run each tender and negotiation, and build the reporting and governance from scratch. You will work closely with stakeholders across finance, HR, legal, ecommerce and IT, who currently own these supplier relationships day to day, bringing them into a more structured and commercially rigorous process. Key Responsibilities • Build tender and contract negotiation processes from scratch for a Professional Services category, • Lead competitive tenders across paid media and search agencies, and other marketing agency relationships, • Manage significant US ecommerce-related spend, • Negotiate and manage travel and catering contracts, including in-house hospitality suppliers, • Identify and deliver cost savings across the supplier base as the business continues to scale, • Partner closely with finance, HR, legal, ecommerce and IT stakeholders who currently own supplier relationships, • Establish reporting, governance and ways of working for a procurement function that is less than a year old Essential Experience • Proven experience building a procurement function or process from scratch, • Background in a consumer-facing business: retail, FMCG, hospitality, or luxury strongly preferred, • Experience procuring professional and indirect services (marketing, agency, HR, legal, travel), • Confident, hands-on operator, comfortable without an existing team or established process to lean on Salary: £80,000-100,000 Pro Rata + benefits Contract length: 6 months Location: London (Hybrid, 3 days per week in office) Start Date: ASAP At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

About Us Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style. The Role You will be supporting the Head of Merchandising to define opportunities across all channels & markets, with significant potential to develop infrastructure and maximise commercial opportunities. The role will map out and define an optimal market led trading calendar that links across all business functions. Ensuring competitiveness and commerciality of trading events to ensure revenue, profit and sell through targets are achieved. Key Responsibilities • Devising and driving trading, marketing and merchandising strategies, in close collaboration with planning, marketing and wider ecommerce teams, to achieve and exceed targets for our third-party websites, • Responsible for selecting and the day-to-day trading of our websites and third-party websites, • Compiling accurate daily, weekly, and seasonal reports on trading performance including product categories and ranges, and helping to identify trends and opportunities, • Your data driven approach ensures you are able to identify opportunities to optimise performance and succinctly provide insight and performance reviews; identifying trade risks and opportunities, • Successful and timely seasonal product launches on our websites and third-party websites, managing the product critical path, • Coordinating and collaborating cross-functionally to ensure product data and descriptions are accurate, consistent and aligned to partner requirements, • Complete regular QA checks of third-party catalogues, reviewing and optimising categorisation, product pages and brand shop to increase traffic, product ranking and product conversion, • Implement promotions, sale and seasonal marketing campaigns throughout the year across all channels, • Developing strong collaborative relationships across all departments especially Ecommerce, Marketing and Product Teams, • Customer-focused knowledge of US, UK & International online markets and be able to identify and present potential new opportunities, • Benchmarking against competitors and bringing new ideas, • Help to define the in-season trading calendar, pricing strategy, channel strategy and localisation. Essential Requirements • At least 4 years of experience in a similar Merchandising role in a retail or consumer facing brand, • An analytical and questioning mentality with excellent excel skills, • Highly organised with the ability to prioritise heavy workloads, • Proactive and positive approach to problem solving, • A dynamic team player with great interpersonal skills, • You enjoy working in a fast-paced and ever-changing environment, • The ability to present and influence external and internal key stakeholder *Please note this role is based 4 days on-site with 1 day wfh

Job Title: CRM Manager @ Iconic Luxury Brand Location: Central London (3/4 days in the office) Job Type: Full-Time, Permanent Salary: £45,000 - £55,000 DOE An ambitious, thriving brand in the luxury sector is looking for a CRM Manager to take hands-on ownership of email marketing, playing a key part in deepening relationships with their loyal customer base. This is a considered, high-touch luxury business with a strong presence across physical and digital retail. As they invest further in CRM, this role sits at the centre of email delivery, working closely with an experienced CRM strategist who shapes the segmentation and lifecycle approach, while you bring it to life through beautifully executed, on-brand campaigns. It's a role that combines analytical thinking with a genuine eye for luxury aesthetics, designing, building and optimising email across BAU and automated lifecycle sends. Key Responsibilities • Design, build and send email campaigns end-to-end, from concept and copy through to build and QA, • Work closely with a CRM strategist to bring segmentation and lifecycle plans to life across email, • Own the email calendar, balancing BAU sends with automated flows (welcome, post-purchase, win-back, VIP and seasonal), • Apply strong segmentation logic to ensure the right message reaches the right customer at the right time, • Bring a luxury-appropriate tone of voice and aesthetic to every send, • Manage email build within the brand's ESP, ensuring accuracy, brand consistency and deliverability, • Analyse campaign performance and use insight to continually refine content and targeting, • Partner with the wider marketing, e-commerce and creative teams to keep email aligned with broader brand campaigns Skills & Experience Required • Proven experience in an email marketing or CRM execution role, ideally within luxury or premium DTC retail, • Hands-on experience building and sending campaigns via an ESP such as Klaviyo, • Strong understanding of segmentation and lifecycle marketing principles, • A confident, proactive approach, comfortable owning the channel day to day and bringing ideas to the table, • An eye for luxury tone of voice and aesthetic, balanced with a commercial, data-informed mindset, • Understanding of the luxury customer mindset and longer purchase cycles is a plus Why Apply? • Join an iconic, thriving brand at an exciting stage of its journey, • Take hands-on ownership of email within a considered, high-touch luxury environment, • Genuine opportunity to grow your ownership of the channel as the business scales, • Be part of a brand built on craftsmanship, quality and a loyal customer following If you would like a confidential chat about this role or your next career move, please get in contact with: coco.young@majorplayers.co.uk Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 30 years we've consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: _

Sales Manager - SafeStay Holland Park & The Kensington CollectionSalary: £40,000 - £50,000 per annum (dependent on experience)Location: Holland Park & Kensington, LondonCompany: The Kensington Collection (Part of MCR Property Group)About the RoleWe are looking for an ambitious and commercially driven Sales Manager to lead the sales strategy for SafeStay Holland Park Hostel and The Kensington Collection , comprising Ashburn Hotel, Ashburn Court, Claverley Court and Chesham Court Apartments in South Kensington.Reporting directly to the Cluster General Manager, you will be responsible for driving revenue growth across multiple market segments, increasing direct bookings, developing corporate relationships and maximising occupancy and ADR through proactive sales activity.This is an exciting opportunity for a results-oriented hospitality sales professional who enjoys building client relationships and identifying new business opportunities.Key ResponsibilitiesBusiness DevelopmentIdentify and secure new corporate, leisure, group and agency business.Develop relationships with local businesses, universities, embassies, schools, hospitals and relocation companies.Increase long-stay and extended-stay business across the apartments.Build relationships with travel management companies (TMCs), tour operators and wholesalers.Attend networking events, exhibitions and trade shows.Revenue GrowthDeliver the annual sales and revenue budget.Increase occupancy, ADR and RevPAR.Work closely with the Revenue Manager to identify demand opportunities.Maximise direct bookings through the hotel websites.Support promotional campaigns during low-demand periods.Account ManagementManage existing corporate accounts.Conduct regular sales calls and client visits.Negotiate preferred corporate rates.Prepare contracts and account reviews.Maintain an accurate sales pipeline using CRM systems.Digital & MarketingWork with the marketing team on: Google PPC campaignsSEO initiativesEmail marketingSocial media promotionsWebsite offersIncrease brand awareness for both SafeStay Holland Park and The Kensington Collection.Groups & EventsGenerate group bookings from: SchoolsUniversitiesSports teamsInternational student groupsTour operatorsCorporate groupsCoordinate group requirements with the operations team.ReportingPrepare weekly sales reports.Track production by segment.Monitor competitor activity and market trends.Maintain account production reports.Present monthly sales performance to senior management.What We're Looking ForEssentialMinimum 3 years' hotel or hostel sales experience .Proven track record of delivering sales targets.Experience managing corporate accounts.Excellent negotiation and presentation skills.Strong commercial awareness.Ability to build long-term client relationships.Full UK driving licence (desirable).PreferredExperience in hotels, serviced apartments or hostels.Knowledge of London corporate and leisure markets.Experience using hotel CRM and PMS systems.Understanding of OTA distribution channels and revenue management.Experience working with branded hotel groups.SkillsExcellent communication and interpersonal skillsCommercially focusedTarget drivenStrong organisational skillsNetworking and relationship buildingNegotiation skillsTime managementMicrosoft Office proficiencyCRM experienceWhat We OfferCompetitive salary of £40,000-£50,000 depending on experience22 days annual leave plus bank holidaysBirthday off after probationCareer progression within MCR Property GroupCompany pensionOngoing learning and developmentEmployee recognition programmesAbout The Kensington CollectionThe Kensington Collection is a boutique hospitality portfolio located in South Kensington, comprising:Ashburn Hotel - 38-bedroom boutique hotelAshburn Court - 19 serviced apartmentsClaverley Court - 16 luxury serviced apartmentsChesham Court - 11 serviced apartmentsTogether with SafeStay Holland Park Hostel , the successful candidate will play a key role in driving revenue and expanding the commercial presence of two unique hospitality brands across West London.Why join usThis is a fantastic opportunity to take ownership of sales across a diverse portfolio of hotels, serviced apartments and a leading London hostel. If you're passionate about hospitality, thrive on building relationships and delivering results, we'd love to hear from you.TPBN1_UKTJ

About us Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role This role owns marketplace performance across a portfolio of key digital partners, with accountability for delivering sales growth, visibility and conversion. You’ll drive results through a combination of commercial levers, campaign execution and listing optimisation, ensuring products are competitive, visible and converting effectively across all channels. This is a hands‑on, commercially focused role for someone who has already delivered results in a marketplace environment, managing content as a core performance lever. RESPONSIBILITIES: Trading • Monitoring performance of digital partners against sales and profit plans, identifying opportunities across visibility, conversion and profitability, and taking action to deliver against them, • Driving sales while maintaining awareness of margin and operating costs, balancing top-line performance with overall contribution, • Using partner tools, dashboards and insights to understand performance drivers and where to focus effort, • Planning and executing key trading moments, ensuring products are set up correctly to support performance during campaigns and seasonal activity, • Building strong relationships with digital partners and staying close to how each platform operates in practice, • Prioritising activity based on impact, focusing on areas that will drive the most meaningful performance improvement, • Working closely with in‑team Merchandising and Operations to ensure execution is aligned and issues are resolved quickly, • Partnering with the Buying and Merchandising teams to align on ranges and trading priorities, • Supporting the Merchandiser with planning and forecasting – feeding in channel level insight - ensuring plans reflect differences in how each channel operates and their respective strengths, • Collaborating with Marketing teams to ensure marketplace activity reflects the broader brand message while still delivering on commercial objectives Content Management • Owning the quality of product listings across all digital partners, ensuring they meet best‑in‑class standards, • Ensuring all listings are complete, accurate and aligned to platform requirements, including attributes, taxonomy and imagery, in collaboration with Digital Partnerships Operations Team., • Identifying and resolving issues impacting performance including suppressed listings, missing information or poor categorisation, • Continuously improving how products are presented to maximise visibility and conversion, • Working with relevant teams to prioritise and deliver updates that will improve listing quality and performance EXPERIENCE REQUIRED: • 3+ experience in marketplace trading with responsibility for delivering performance - specifically with hands-on experience with Zalando Partner Program., • Strong understanding of how marketplace performance is driven in practice, including what impacts visibility, conversion and overall results, • Familiarity with marketplace tools, platforms and ways of working., • Proven track record of improving performance through trading and content optimisation, • Exposure to marketplace media (ZMS, AMS), • Highly analytical with the ability to turn insight into action, • Able to manage and prioritise effectively across multiple channels, products and trading moments, • Confident working cross‑functionally in fast‑paced environments About the perks • Blended working – spreading your time across our office and remote working, • Sustainable office in bustling West London (near Westfield), • Friendly and open culture with flat structures allowing plenty of opportunity for development., • Company growth and opportunity; Dune is evolving all the time, • Open-minded company, welcoming thoughts and ideas to be shared, • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK., • 60% employee discount on Dune products – what’s not to love!, • 25 days holiday (plus the bank holidays), • Cycle2workCompany pension scheme, • Life assurance for all team members, • We look after our people, • 3.00 p.m. finish every pay day Friday!, • Team socials and drinks – we like to have fun!, • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance., • Our own Wellbeing Allies – there to talk when you need them. What happens next? We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk. A few things that might help: • Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can, • Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role

Our client is a global luxury retailer, looking for a Customer Data Platform (CDP) Manager to lead the development and optimization of their CDP implementation. The successful candidate will oversee the development and management of the CDP, bridging the gap between business stakeholders, technology teams, and vendors. The role centres on ensuring the platform is fully tested, validated and ready for go-live, before transitioning from legacy systems into a stable, trusted solution. The successful candidate will coordinate across business, technology and vendor teams to manage risk, drive adoption and establish governance frameworks, enabling scalable and compliant use of customer data across markets. Responsibilities: • Oversee the development, management, and optimization of the Customer Data Platform (CDP), • Collaborate with business stakeholders, technology teams, and vendors to ensure seamless data integration and optimization, • Provide insights and strategic recommendations to drive revenue performance and customer experience improvements Requirements: • Experience in leading large-scale projects, involving CDP implementation, • Expertise in Customer Data Platforms, MarTech ecosystems and customer data management platforms, • At least 5 years' experience in data-driven CRM teams, digital marketing, or CRM analytics, • Proficiency in analytics tools, SQL, and project management software (e.g., Jira, Confluence) Details: • Start date: ASAP, • Hybrid working: 3 days in central London office, • Salary: £70,000-£90,000, • 12 month FTC

Location: Kensington, London Working arrangement: Hybrid - Fridays working from home Flexible Hours: Flexible working hours available About LUCA FALONI LUCA FALONI is a luxury menswear brand built on timeless style, exceptional craftsmanship and an unwavering commitment to quality. Every garment is crafted using the finest materials and produced by renowned artisans. As we continue our international expansion, we remain focused on delivering an exceptional customer experience across every store, every market and every customer interaction. To support this exciting phase of growth, we are looking for an experienced Retail Operations & Expansion Manager to help drive operational effectiveness across our global retail network. The Opportunity This is a high-impact management role reporting directly to the Head of Retail, offering the opportunity to play a pivotal role in shaping the operational success of LUCA FALONI's expanding international retail business. As the operational partner to the Head of Retail, you will be responsible for strengthening the foundations of our existing store network while supporting the successful delivery of new store openings across international markets. You will oversee the operational backbone of the retail function—from inventory management, retail procedures and loss prevention to facilities, store readiness and operational compliance—ensuring every store operates efficiently, consistently and to the highest luxury retail standards. You will lead initiatives that improve operational performance, implement scalable processes and help build the infrastructure that supports our continued international growth. This role is ideal for someone who enjoys building processes, solving complex operational challenges and making a tangible impact within a fast-growing luxury brand. Key Responsibilities Retail Operations • Continuously improve retail operational standards across the store network., • Ensure consistency of retail procedures, policies and operational execution across all stores., • Implement and maintain retail operating procedures, manuals and best practices., • Drive operational excellence across inventory management, stock control, loss prevention, and the other areas of remit., • Oversee store facilities, maintenance coordination and operational readiness., • Ensure stores consistently meet company standards, compliance requirements and operational excellence. Store Openings & Expansion • Ensure effective and efficient operational planning and execution of new store openings across international markets within the area of remit., • Coordinate cross-functional workstreams to ensure successful store launches., • Develop scalable store opening processes, timelines and operational checklists., • Ensure all new stores are fully operational and aligned with LUCA FALONI standards from day one., • Support retail expansion projects and continuously refine opening processes as the business grows. Operational Performance & Continuous Improvement • Analyse operational and retail performance data to identify opportunities for improvement., • Monitor key operational KPIs and implement initiatives that improve efficiency and productivity., • Identify and deliver process improvements that support a scalable international retail network., • Lead operational projects that enhance consistency, profitability and customer experience. Cross-Functional Leadership • Act as a key operational partner to the Head of Retail., • Build strong working relationships across Retail, Logistics, Finance, Merchandising and Marketing., • Ensure operational priorities are delivered on time and to the highest standard., • Support the implementation of new retail initiatives and operational change across the business. What We're Looking For • Proven experience in retail operations, multi-site retail management or a similar operational leadership role., • Streamlined and concise communication and excellent stakeholder management skills., • A proven ability to manage multiple projects simultaneously while ensuring every initiative is delivered to completion., • Experience supporting or leading new store openings., • Strong understanding of retail operations, inventory management, stock control and loss prevention., • Experience developing and implementing retail processes and operating procedures., • Excellent organisational and project management skills with the ability to correctly identify and manage multiple priorities., • Strong analytical skills and confidence using data to drive operational decisions., • A proactive, hands-on approach with exceptional attention to detail., • Comfortable working in a fast-paced, entrepreneurial and rapidly growing business., • Advanced digital proficiency and experience using retail systems and reporting tools., • Experience within luxury, premium or fashion retail is highly desirable. What Success Looks Like • Retail operations are executed consistently across every store., • New store openings are delivered successfully, efficiently and on schedule., • Operational processes continue to scale as the business expands internationally., • Inventory accuracy, operational efficiency and retail standards continually improve., • Cross-functional projects are delivered effectively and support commercial objectives., • The retail network is operationally robust, scalable and prepared for continued international growth. What We Offer • Clear opportunities for career progression within a growing international business., • Exposure to international store openings, launches and strategic retail projects., • Hybrid and flexible working arrangement., • A two-week per year Work From Anywhere allowance., • Progressive paid time off., • Uniform allowance., • A generous employee discount across the LUCA FALONI collection., • Team lunches and company events., • A collaborative and entrepreneurial working environment where ideas and initiative are valued., • The opportunity to build your career within a premium luxury brand with an expanding international presence. If you are highly organised, enjoy bringing projects to life and thrive in a fast-paced environment where no two days are the same, we would love to hear from you. Additional Information We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination. Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process. We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule. Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team

We’re hiring: Collection Merchandiser – RTW & Accessories An exciting opportunity has arisen to join JW Anderson’s Collection Merchandising team in London. Reporting to the Senior Collection Merchandising Manager, the Collection Merchandiser will play an important role in shaping and commercially developing our seasonal offer across Ready-to-Wear and Accessories. Working at the intersection of creativity and commerce, you will partner closely with Design, Product Development, Marketing, Production, Retail, Digital, Wholesale and Finance to translate creative direction, commercial insight and luxury market knowledge into clear product strategies. Key areas of responsibility will include: • Contributing to seasonal collection strategies and product briefs, • Developing and maintaining range plans, • Partnering with Design and Product Development throughout the collection process, • Monitoring pricing, margin and product architecture, • Analysing performance, market trends and commercial opportunities, • Supporting showroom preparation, collection launches and go-to-market materials, • Turning data and cross-channel feedback into clear product recommendations We’re looking for someone with relevant experience in collection or commercial merchandising, ideally within luxury or designer fashion. You’ll combine strong analytical and numerical skills with genuine product sensitivity, commercial instinct and a passion for fashion, craftsmanship and the luxury market. You’ll be highly organised, collaborative and proactive, with the confidence to work across both creative and commercial teams in a fast-moving environment. Advanced Excel skills are essential, while experience with merchandising, PLM or ERP systems would be an advantage. No agencies please. If you need to contact us about the role, please contact Ryan Tuckwell, Head of HR at careers@jwanderson.com.

Sales Director (Designate) Designer RadiatorsLocation: UK (National role with regular travel)Salary & Package: £42,000 base salary + performance bonus + company car/allowance + benefitsAre you an experienced sales leader who can grow a premium brand, build strong customer relationships, and deliver commercial success?Do you have the skills to lead a national sales strategy and take the next step towards a Sales Director position?The roleCARISA is looking for an ambitious Sales Director (Designate) Designer Radiators to lead and grow our UK sales operation within the premium designer radiator market.This is a unique opportunity for an experienced sales professional to make a real impact while developing towards a future Sales Director role. You will be responsible for increasing revenue, strengthening brand presence, and building relationships across the KBB, interior design, architecture, specification, and trade sectors.Working closely with the Managing Director, you will shape the sales strategy, develop a high-performing team, and help drive the continued growth of the business.Key ResponsibilitiesYou will:Develop and deliver the UK sales strategy to achieve growth objectivesBuild, Lead, coach, and support a national field sales teamBuild relationships with architects, interior designers, specifiers, retailers, and trade partnersIdentify new opportunities across luxury interiors and specification marketsManage key accounts and high-value projectsMonitor sales performance, targets, forecasting, and reportingWork with marketing and operations teams to strengthen brand awareness and customer experienceAbout our companyCARISA is a brand distributed by Carisa Radiators Ltd, combining innovation and design with advanced heating solutions. Created by an experienced team with over 50 years of success in the heating industry, CARISA delivers premium designer radiators that bring together style, quality, and performance.The Benefits£42,000 base salaryPerformance bonusCompany car or allowanceOpportunity to progress into a Sales Director roleThe chance to influence the growth of a premium brandThe personYou will be a commercially focused sales leader with experience in a senior sales role.Ideally, you will have:Experience within designer radiators, heating, bathrooms, KBB, interiors, or a related sectorProven success building and managing sales teams and key accountsStrong negotiation and relationship-building skillsThe ability to combine strategic thinking with a hands-on approachWhats nextIf you are ready to take the next step in your sales leadership career with CARISA, apply today to start the conversation.TPBN1_UKTJ