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Full time customer service jobs in BorehamwoodCreate job alerts

  • Supervisor
    Supervisor
    2 days ago
    £30000–£34000 yearly
    Full-time
    Highwood Hill, London

    We are looking for an enthusiastic, reliable, and experienced Restaurant Supervisor to join our team. This is an excellent opportunity for someone with strong leadership skills who is passionate about delivering outstanding customer service and creating a positive working environment. Key Responsibilities: • Supervise the day-to-day operation of the restaurant, ensuring smooth and efficient service., • Lead, motivate, and support the front-of-house team to deliver exceptional customer experiences., • Assist with staff training, coaching, and performance management., • Manage staff rotas, breaks, and daily task allocation., • Handle customer queries, feedback, and complaints professionally and effectively., • Ensure high standards of cleanliness, food safety, and health & safety are maintained at all times., • Support stock control, ordering, and inventory management., • Work closely with the management team to achieve sales targets and operational goals., • Step in to support all areas of the restaurant during busy periods. What We're Looking For: • Previous supervisory or team leader experience in a restaurant, hospitality, or food service environment., • Excellent leadership and communication skills., • A positive, hands-on attitude with the ability to work under pressure., • Strong organisational and problem-solving abilities., • A passion for delivering exceptional customer service., • Flexible availability, including evenings, weekends, and bank holidays. What We Offer: • Competitive pay., • Opportunities for career progression and development., • Staff discounts., • A supportive and friendly working environment., • Ongoing training and development. If you're a motivated leader who thrives in a fast-paced hospitality environment and enjoys developing a successful team, we'd love to hear from you. Apply today and become part of our growing team.

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  • Experienced Server
    Experienced Server
    3 days ago
    £13–£15 hourly
    Full-time
    London

    We are seeking a dynamic and experienced Waiter/Waitress to join our vibrant dining team. In this role, you will be the face of our establishment, delivering exceptional service that creates memorable guest experiences. Your energetic approach and attention to detail will ensure guests feel welcomed, valued, and satisfied from the moment they walk through the door. This position offers an exciting opportunity to showcase your food industry expertise in a lively, fast-paced environment dedicated to fine dining and outstanding hospitality. Responsibilities • Greet guests warmly and assist them with seating arrangements, providing a welcoming atmosphere from the start., • Deliver food and drinks promptly while maintaining high standards of presentation and quality., • Upsell menu items and specials confidently to enhance guest satisfaction and increase sales., • Maintain thorough knowledge of menu offerings, including food preparation details, wine pairings, and dietary accommodations., • Ensure food safety and sanitation standards are consistently met through proper handling, serving, and cleaning procedures., • Manage guest relations by addressing questions or concerns professionally, fostering a positive dining experience., • Assist with bussing tables, resetting stations efficiently, and supporting kitchen staff when needed to ensure smooth operations during busy hours., • Utilize OpenTable for reservations management and coordinate with host/hostess staff to optimize seating flow., • Handle cash transactions accurately and perform basic math calculations for billing purposes. Qualifications • Required 3 years experience as a Waiter/Waitress in a restaurant setting, preferably with fine dining or brunch experience., • Exceptional customer service skills with a friendly, energetic demeanor., • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail., • Excellent time management skills to ensure timely service during peak hours., • Familiarity with food safety protocols, sanitation standards, and proper food handling techniques., • Previous experience with food industry tools like OpenTable for reservations management is a plus., • Basic math skills for accurate cash handling and billing procedures., • Knowledge of culinary processes or kitchen experience is advantageous but not required., • Strong communication skills and the ability to build rapport with guests and team members alike. Join our team if you’re passionate about delivering outstanding guest experiences in a lively setting! We value energetic individuals who thrive on teamwork, uphold high standards of hospitality, and are eager to grow their career in the food service industry.

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  • Waiter / Waitress
    Waiter / Waitress
    8 days ago
    £14.5–£16 hourly
    Full-time
    Hadley Wood, Barnet

    5 days per week including weekends 36 hours Location - Hadley Wood EN4 Limes, an incredibly bustling locale serving over 1000 customers per week, is expanding. As a result, we are seeking to add a professional and experienced Waitress/Waiter to our dynamic team in our newest location HADLEY WOOD EN4. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is eager to become part of our team of 10 innovative and hardworking individuals. Responsibilities: 1. Deliver exemplary service while maintaining utmost professionalism., 2. Help prepare and serve drinks both hot and cold to meet customers needs., 3. Maintain a clean and sanitized work station following all health and safety guidelines., 4. Welcome customers, present menus, answer questions, and make recommendations., 5. Accept orders and handle cash and card transactions., 6. Participate in productive team briefings and contribute to a positive work atmosphere., 7. Engage with customers in a friendly manner, ensuring a pleasant and satisfactory café experience. Requirements: 1. Minimum of 1 year experience working in cafes or restaurants., 2. Excellent customer service skills and a friendly demeanor., 3. Ability to work efficiently in a high-pressure, fast-paced environment., 4. Ability to multitask and work well under pressure., 5. Good team player with a positive attitude. Working Hours: This position is also available as a part time role of 4 days per week - shift details will be discussed during the interview process, working weekends is a must. If you are an experienced individual who loves the cafe atmosphere, excels at customer service, and are ready for an exciting challenge, we invite you to join us at Limes. Let's brew success together!

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  • Full-Time Order Processor & Customer Support Assistant – Immediate Start
    Full-Time Order Processor & Customer Support Assistant – Immediate Start
    1 month ago
    £25000–£26000 yearly
    Full-time
    Stanmore

    Full-Time Order Processor & Customer Support Assistant – Immediate Start We are looking for a reliable and enthusiastic Order processor & Customer Support Assistant to join our friendly and supportive team. This is a full-time position with an immediate start. The role involves handling small, lightweight products only, and full training will be provided. Key Responsibilities • Process customer orders using our iPad-based system and prepare items for dispatch, • Organise stock, receive and sort deliveries, and monitor inventory levels using our software platform., • Handle customer returns and replacements efficiently and accurately, • Answer customer enquiries by phone and provide excellent customer service when required, • Work closely with colleagues in a small, friendly team environment, • Maintain a tidy and organised workspace while ensuring attention to detail in all tasks About You • Fluent in English, both spoken and written, • Friendly, confident, and professional in dealing with customers and colleagues, • Well-organised, proactive, and able to work efficiently in a busy environment, • Positive attitude with a willingness to learn and develop new skills, • Strong attention to detail and ability to follow processes accurately, • Team-oriented and dependable, • Previous experience in customer service, retail, administration, or similar roles is advantageous but not essential, • Basic Excel skills would be beneficial but are not required What We Offer • Full training and ongoing support, • A welcoming and collaborative team environment, • Opportunities to learn new skills and grow within the business, • Clean and organised workplace, • Stable, full-time employment with regular weekday hours Working Hours Monday to Friday, 9:00 AM – 5:00 PM Location Based near Canons Park, Stanmore, with excellent public transport links.

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  • Delivery Driver
    Delivery Driver
    1 month ago
    £12.5–£16.5 hourly
    Full-time
    Potters Bar

    Job Description: Position Type: Two-Person Crew (Driver & Porter or Two Drivers) - Must Have Your Own Crew Member When Applying Applications must be submitted as a team of two individuals—either one driver + one porter or two qualified drivers. About Us We pride ourselves on delivering excellent customer satisfaction. What You’ll Do (As a Crew) Deliver heavy appliances such as washing machines, fridge-freezers, and other electrical appliances. Unpack and inspect items and take photos upon delivery. Install appliances (“Wet Connections”) – full training provided. We Will Provide (per Crew) Mercedes Luton van Hand-held terminal Fuel card Uniform and other daily essentials Insurance cover for the driver (see requirements below) All items must be returned to the depot at the end of each day. Daily Duties Inspect your vehicle using our Samsara app Load your vehicle safely Transport appliances to customers’ properties Uninstall existing products when required Install new appliances in accordance with industry regulations Bonuses & Additional Earnings Daily 5★ Performance Bonus: £27.50 per day after completing 30 routes (up to £660 extra per month) Tips Who Can Apply UK residents with the right to work Teams of two: one driver + one porter, or two drivers Applicants must apply together and will be assessed as a unit What You Will Need (per Role) Both Crew Members: Great customer-service skills Desire to go the extra mile and strong resilience Driver: Valid UK driving licence (clean for at least 1 year) No more than 6 penalty points and no drink/drug driving convictions Aged 21 or over Porter (if not a second driver): Physically able to lift very heavy products up/down stairs Aged 18 or over Future Development Successful crews will be progressed toward becoming fully qualified electrical appliance installers, with both in-class and on-the-road training. Training Paid training for both crew members (6 days total; paid on completion of all days). Pay Schedule Weekly pay on Fridays Two weeks in advance initially, then weekly thereafter Summary As a cohesive two-person crew, you’ll be jointly responsible for transporting, unloading, and installing electrical appliances while delivering exceptional customer service. Your combined skills will ensure timely deliveries, safe handling of heavy products, smooth installation preparation, and a top-tier customer experience. Join us to provide quality service and advance together toward roles as electrical appliance installers and supervisory positions. Job Types: Full-time, Part-time, Permanent Starting Pay: Mondays: £13.00 ph Tuesday–Friday: £12.50 ph Weekends: £13.50 ph Expected Hours: 32–72 per week Benefits: On-site parking Progression to preferred supplier rates (£17–£19 ph) Further progression into driver supervisor roles Schedule: Monday to Friday Weekend availability (at least 2 weekends per month, or one day each weekend) Application Questions Are you applying as a team of two? If so, will you be one driver + one porter or two drivers? Please provide your co-applicant’s name and role. This job involves very heavy lifting—do both of you deem yourselves physically able? Driver applicants: Do you hold a valid UK driving licence (clean for ≥1 year, ≤6 points, no drink/drug convictions, aged ≥21)? This role is a subcontractor position; you’ll handle your own taxes. Are you comfortable proceeding on that basis? Are you willing to work at least two weekends per month (or one day of each weekend)? Can you both commit to delivering a 5★ customer experience, regardless of circumstances? Job Types: Full-time, Part-time, Permanent Benefits: On-site parking Application question(s): This job involves very heavy lifting, do you deem yourself physically able? This role is a subcontractor role with pretty much guaranteed work, but you will be responsible for paying your own taxes. Are you ok to proceed on this basis? We want candidates that are willing to work on weekends too. At least 2 weekends per month, or 1 day of each weekend per month. Are you willing to work on weekends? Customer service is everything to us, so we only want the best candidates that are willing to go the extra mile to provide an exceptional customer experience. Are you able to deliver a 5* service to all of our customers, regardless of how difficult a situation can become? Are you a minimum of 23 years old with a clean UK drivers license for a minimum of 1 year, with no previous drink or drug convictions, and no more than 6 points? Are you applying as a team of two? If so, will you be one driver + one porter or two drivers? Please provide your co-applicant’s name and role? Work Location: In person Reference ID: DRIBASPB

    Immediate start!
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  • Barista
    Barista
    1 month ago
    £12.71–£14.5 hourly
    Full-time
    Radlett

    Job Description: We are looking for a Barista to join our friendly team at our gorgeous Speciality Coffee Shop - Brass Monkey. The ideal candidate will be a responsible person with strong customer service skills and a passion for coffee, tea and other beverages. A strong candidate will be familiar with a wide variety of beverages and have the ability to make beverages quickly, accurately and efficiently. He or she will preferably have barista training, knowledge of food safety, experience in customer service and an eagerness to work hard in a fast-paced environment. You will need to: • Be able to dial in a variety of coffees in order to achieve optimum extraction and taste., • Be able to steam milk to a high quality micro-foam consistency and produce consistent foam levels for a wide menu of drinks., • Be able to produce latte art., • Think on your feet, be friendly, proactive and show initiative. Responsibilities: • Be an attentive and friendly face around the coffee shop., • Use new technology and learn new skills., • Keep the workplace clean and safe and in compliance with health regulations., • Be consistent and reliable., • Take orders and ring up customers., • Create new recipes and drink customisations., • Clean the espresso machine., • Using a la marzocco linea PB ABR, we extract our espresso to a fine tuned recipe every shot using Mahlkonig E65S GBW. We also offer batch brew with a variety of great coffees from various roasters. We strive to produce the highest standard of coffee using quality products and equipment. What we offer: • Competitive pay Free lunches and unlimited coffee 25% staff discount on everything else., • Pension scheme, • An open and enjoyable atmosphere with an independent business with opportunity for career growth as the company expands. www.instagram.com/brass.monkey.coffee

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  • Delivery Driver
    Delivery Driver
    22 hours ago
    £17–£28 hourly
    Full-time
    Borehamwood

    Delivery Driver / Multi‑Drop Courier (Full‑Time, 6 Days a Week) Pay: £.70 per parcel ( Weekly pay after 4 weeks arrears ) About Us We operate a fast‑growing, on‑demand courier network built for speed, reliability, and opportunity. Our model connects responsible, high‑performing drivers with delivery tours in real time — offering consistent work and unlimited earning potential. As demand continues to grow, we are expanding our team with drivers who take pride in delivering excellence. Role Overview We are looking for a reliable, responsible, hard‑working and full‑time Delivery Driver who can commit to 6 days a week to join our fast‑growing courier network. This is a full‑time, multi‑drop delivery role suited to someone who enjoys being on the road, takes pride in their work, and can consistently deliver excellent service with accuracy and professionalism. How It Works • Drivers are added to an official WhatsApp group after successful onboarding., • Available delivery tours and required coverage areas are posted in the group., • Each job listing includes:, • Delivery area, • Estimated volume, • Unlimited work opportunities available based on demand and performance. Key Responsibilities • Collect parcels from designated depot or collection point, • Load, sort, and organise parcels efficiently, • Complete multi-drop deliveries within assigned area, • Provide proof of delivery as required, • Maintain professional communication with customers, • Represent the company in a professional manner, • Ensure timely and accurate completion of assigned tours, • Follow delivery schedules and meet daily targets Pay Structure • Transparent pricing shared before acceptance, • Opportunity to maximise earnings by accepting additional tours, • No cap on workload – accept as much work as you choose Requirements • Full UK driving licence (or relevant licence for operating region), • Own vehicle (Car or Van ), • Valid insurance covering courier/delivery use ( Hire & Reward ), • Must be available 6 days per week, • Smartphone with WhatsApp access, • Good knowledge of local delivery areas, • Strong reliability and time management skills, • Must be reliable, punctual, and responsible Ideal Candidate • Self-employed or looking for full time work, • Motivated and proactive, • Comfortable working independently, • Responsive and active on WhatsApp, • Professional and customer-focused, • Can commit to a consistent weekly schedule, • Has strong time‑management skills What We Offer • Consistent full‑time work, • Competitive pay structure, • Unlimited earning potential, • Transparent job allocation process, • Supportive driver network, • Consistent volume of available work, • Weekly payments How to Apply If this role interests you and you believe you’d be a great fit, please follow the application steps. Shortlisted applicants will be contacted for onboarding. Benefits: • On-site parking Experience: • Delivery driver: 1 year (preferred) Willingness to travel: • 25% (preferred) Work Location: On the road

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  • Project Executive
    Project Executive
    2 days ago
    Full-time
    Pinner

    About the Company: PromoVeritas are the independent promotional verification specialists - we use our care, knowledge, expertise and passion for detail to ensure that all types of prize promotions via whatever medium are shaped and delivered fairly, securely and in compliance with the law and general best practice. In this way we protect both the interests of the brand, their creative agencies and also the consumer, who with increased confidence about the fair operation of the promotion, would be more likely to participate. So, on a day to day basis we are busy advising and influencing the development of on pack offers, judging competitions, running prize draws, implementing ‘Willy Wonka’ style instant wins and overseeing voting for major TV shows. Our client base includes Pepsi, Walkers, ASOS, Barclays, HTC, Pringles, Kellogg’s and over 200 more with a large part of work coming from projects run overseas – 60+ countries in 2019 alone. Established in 2002, the company is based a 1-minute walk from the Tube station in leafy Pinner, North London, about 25 minutes from Baker Street on the Metropolitan line. Due to continued expansion we are seeking to fill an important role in our Project Team. Key Responsibilities: • Provide administrative and project support to the wider Project Management team, assisting on larger campaigns and ensuring smooth day-to-day delivery, • Manage incoming communications from winners (phone and email), ensuring timely, professional responses in line with agreed processes, • Draft and manage winner communications (emails and call scripts), tailoring templates as required for approval, • Coordinate prize fulfilment, including packing and dispatch, and maintain accurate tracking and reporting of all winner activity, • Support research and logistics tasks such as sourcing prizes, booking travel and accommodation, and gathering supplier information, • Maintain accurate records, reporting and trackers to support project delivery and internal visibility, • Undertake small, low-risk campaigns independently, building experience and confidence, • Provide general administrative support to assist the team in the delivery of projects, • Support supplier sourcing by researching options, identifying best value, and assisting with cost negotiations where appropriate, • Support client management through day-to-day communications, responding to queries and maintaining a high standard of service, • Support the day-to-day running of the office through general administrative tasks (approx. 25% of the role), including stationery ordering, office upkeep and organisation Role Requirements: · Clear, understandable speaking voice. Native English standard language. · Accurate spelling and grammar. Clear understandable written communication skills. · Can use MS Word, Excel and Outlook with good keyboard skills · Good organisation and time management skills · Able to remain focused on completing responsibilities despite distractions, pressures or changes · A general can-do attitude, keen to make a difference to the Company · Customer / client focused · Good attention to detail - provides and accurate and consistent information · Commercial – awareness of costs and good negotiation skills Employee Benefits: · 23 days a year plus Bank holidays (increasing to 27 days with length of service) · Bonus day off for your birthday (after completion of probationary service) · Generous quarterly Bonus scheme- typical payouts of 10% of salary · Annual training grant · Private Health Scheme (contributory) · Regular company social events e.g. Crystal Maze experience and Henley Regatta If you meet the requirements for the role and are looking to join an innovative and rapidly growing business, then please apply now!

    Immediate start!
    No experience
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  • Chef / Cook
    Chef / Cook
    2 days ago
    £13–£16 hourly
    Full-time
    London

    CHEF / COOK – IMMEDIATE START Dua Lounge is looking for an experienced Chef/Cook to lead our kitchen operation in North Finchley (N12). This is an exciting opportunity for a chef who is confident working independently and helping build a food operation from the ground up. Initially, you will be the sole chef responsible for kitchen operations. As the business grows, kitchen assistants and additional staff will be recruited to support the role. Responsibilities: • Food preparation and service, • Managing the kitchen independently, • Maintaining food quality and presentation standards, • Stock management and ordering requirements, • Following food hygiene and safety procedures, • Assisting with the development of menu items, • Preparing food for both in-house customers and online delivery platforms Requirements: • Previous experience as a Chef or Cook, • Ability to work independently and take responsibility for the kitchen, • Strong organisational skills, • Knowledge of food hygiene and food safety regulations, • Experience with Mediterranean, Grill, Burgers, Wraps, Sharing Platters or Lounge-style food is preferred, • Reliable, punctual and professional What We Offer: • Immediate start, • Competitive salary based on experience, • Opportunity to build and lead the kitchen department, • Potential progression into Head Chef position, • Growing business with long-term opportunities Location: Dua Lounge 318 Ballards Lane North Finchley London N12 To apply, please send your CV, availability and salary expectations.

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  • Cafe Supervisor
    Cafe Supervisor
    17 days ago
    £28000–£31000 yearly
    Full-time
    North Finchley, Barnet

    Position Type: Full-time / Permanent (Includes weekend shifts) Reports To: Café Owner ​About Us ​We are a passionate, independent community café nestled right in the heart of the park. We pride ourselves on being a welcoming hub for locals, families, dog walkers, and park visitors. Our focus is entirely on home-made, artisanal food,from specialty coffee and homemade cakes, pasta and bread to seasonal soups and thoughtful dishes served with genuine warmth. We love what we do, and we are looking for someone who shares that same passion for exceptional food and community spirit. ​The Role ​As our Café Supervisor & Lead Barista, you will be the face of the café and the heartbeat of the daily floor operations. This is a hands-on role where you will split your time between crafting excellent specialty coffee, managing the day-to-day workflow, and making sure every customer leaves with a smile. ​You will work closely with the owner to maintain high standards, and ensure the café runs smoothly, safely, and efficiently. ​Key Responsibilities ​Hospitality & Service: Welcome our diverse community of regulars and visitors with genuine warmth. Deliver efficient, friendly service even during our busiest peak hours. ​Coffee Excellence: Craft consistently high quality specialty coffee. Maintain milk steaming and latte art standards, and keep the espresso machine and grinder immaculately clean. ​Food preparation. Assist in the making of bread and pasta and support the kitchen. ​Daily Operations: Open and close the café securely. Confidently manage the POS/till system (Square/SumUp), process payments, and ensure accurate cash handling. ​Quality Control: Ensure our handmade food, cakes, and drinks are presented beautifully and consistently. Maintain strict food hygiene, health and safety, and cleanliness standards across the entire site. ​Stock & Display: Keep front of house displays looking vibrant, full, and appetising. Monitor stock levels and assist with ordering or inventory rotation. ​What We Are Looking For ​A People Person: Excellent communication and interpersonal skills are non-negotiable. You genuinely enjoy chatting with customers, building relationships, and handling busy situations with patience and grace. ​A Passion for Food & Drink: You care deeply about hospitality. You have a real interest in specialty coffee, artisanal food production, and quality ingredients. ​Proven Experience: At least 1–2 years of experience working as a senior barista or supervisor in a fast-paced, high-volume specialty café environment. ​Reliability & Initiative: You are punctual, organized, and proactive. You can see what needs to be done without being asked and can problem-solve on your feet. ​What We Offer ​A competitive hourly rate/salary based on experience. ​A vibrant, scenic, and uniquely rewarding working environment surrounded by nature and a great local community. ​Free meals and specialty coffee while on shift. ​A collaborative environment where your ideas for the café, seasonal menus, and operations are genuinely valued. ​Reasonable daytime hours Mondays and Tuesdays off (no late-night shifts!). ​To Apply ​If you have a passion for great food, excellent coffee, and community spirit, we’d love to hear from you!

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