Infrastructure Manager - Technical
21 days ago
Staines-upon-Thames
The Technical Infrastructure Manager will oversee and manage the technology infrastructure within the retail industry, ensuring optimal performance, security, and scalability. Client Details The employer is a medium-sized organisation within known for its commitment to innovation and operational excellence. Description Key Responsibilities • Manage and support EMEA infrastructure services, including Azure cloud environments, on-premise servers, storage, and networking., • Maintain and enhance network infrastructure (LAN/WAN, firewalls, VPNs, wireless) to ensure reliability and performance., • Administer and support Microsoft 365, Active Directory, and other core enterprise platforms., • Collaborate with global infrastructure teams to align regional operations with global standards and best practices., • Contribute to the design, implementation, and delivery of global infrastructure projects and architecture improvements., • Ensure infrastructure systems meet high standards of availability, performance, scalability, and security., • Monitor infrastructure health, troubleshoot issues proactively, and plan for capacity growth., • Maintain accurate documentation for systems, configurations, and operational procedures., • Provide senior-level escalation support for infrastructure incidents and service requests., • Support com...