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  • Senior Receptionist
    Senior Receptionist
    6 days ago
    £16–£17 hourly
    Full-time
    London

    Senior Receptionist - Ambassadors Clubhouse Salary - up to £17 ph Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant Ambassadors ClubHouse are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Senior Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

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  • Hospital Security Officer
    Hospital Security Officer
    20 days ago
    £13.85 hourly
    Full-time
    London

    Join Assist Security Group - recent winner of four OSPA awards including Outstanding Security Company. We offer a professional working environment, structured training and real support for our officers, with clear pathways for development within the business. Location: South London Salary: £13.85 per hour Hospital Security can be physically touch, mentally challenging and extremely rewarding! Position Overview: Are you ready to join our hospital security team? Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast-paced environments, ideally, within NHS Hospitals. As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention. Responsibilities & Duties: • Collaborate with the in-house security management team, following instructions from Hospital Security Managers., • Manage queues, entrances, lobbies, wards, and car parks around the hospital premises., • Provide assistance to the public, offering directions and information about the hospital and local area., • Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence., • Offer support to NHS staff and respond promptly to any incidents or emergencies., • Utilize conflict management skills to de-escalate situations and minimize the need for physical intervention., • Maintain effective communication via two-way radios and accurately report activities and incidents. Requirements: • Valid Door Supervisor licence., • Right to Work in the UK., • 5-year employment/educational history., • Able to work in a fast paced, challenging environment., • Able to keep cool under pressure., • Proficiency in using two-way radios., • Excellent written and verbal communication skills., • Professional appearance and demeanor. Preferred (but not essential) Requirements: • Previous experience in NHS environments., • Security experience with conflict management., • Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management. Benefits: • Competitive pay rate., • Shift pattern covering nights, days, and weekends (24/7 site)., • Onsite training provided. Hospital Security can be physically touch, mentally challenging and extremely rewarding! Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.

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  • House Coordinator (12 Month Fixed-Term Contract)
    House Coordinator (12 Month Fixed-Term Contract)
    28 days ago
    £14–£15 hourly
    Full-time
    London

    The Role We are currently recruiting for a House Coordinator (Fixed Term) to cover a period of maternity leave for approximately one year. The role is to ensure a welcoming and memorable experience at 1 Warwick for all members, guests, and client partnerships. You will ensure the reception experience runs smoothly and clear communication is delivered throughout the House, as the primary gatekeeper and ambassador for the House. Key Responsibilities • Ensure a hospitable service is always delivered and that all members and guests are welcomed, known by name, checked in and their needs are met and held as the priority., • Be the ambassador of knowledge on all member services and activities across Mortimer House., • Regularly communicating with the Reception Manager any updates on all reception, Member queries, feedback, and housekeeping., • Complete the new member onboarding process for all tiers of membership as communicated by membership team., • Communicate to the 1 Warwick team all relevant event information needed to deliver exceptional member experiences., • Be knowledgeable on all aspects of House programmes and manage distribution and availability of printed copy around the House., • Ensure all checklists are completed and signed off, daily, weekly, and monthly., • Ensuring the reception desk is clutter free and an engaging space to welcome people., • Manage the atmosphere, music, scent, and heating for reception and workspaces., • Communicate to Office Floor Coordinators all changes or requests from Members., • Ensure all member systems always work seamlessly, and liaising with our IT providers., • Ensure members have access to information of services, promotions, and events across both Maslow’s houses., • Management of all refreshments, technology, atmosphere, and coordination for internal and external meeting room bookings., • Ensure the reception inbox, landline and mobile communication is monitored in a timely and professional manner and in line with our brand tone of voice., • Manage restaurant bookings and enquiries/requests where needed., • Distribute member post correctly and in a timely manner., • Be the point of contact for all external contractors, logging arrival and departure times., • Ensure the Function sheets are distributed by the events team to the specific departments., • To carry out any other duties that may be required by the Reception Manager and General Manager., • Contribute to an enjoyable working environment., • Build a strong relationship with the F&B Managers and HODs to allow support in administration. Requirements: • Previous experience in a similar role, • Excellent communication and interpersonal skills, • Strong attention to detail and multitasking abilities, • Ability to work effectively in a team and under pressure., • Positive attitude and willingness to go the extra mile to exceed customer expectations., • Flexibility to work evenings, weekends, and holidays as required. In Return We Offer: • £450 Gross Refer-a-friend scheme (unlimited referrals!), • 50% discount on F&B onsite, • Reward and discounts platform, • SmartTech and CycleToWork schemes, • Access to delicious on shift meals *Please note that we do not have a Skilled Worker Sponsor License

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  • Commissioning Editor (Maternity Leave cover – part time)
    Commissioning Editor (Maternity Leave cover – part time)
    2 months ago
    £43334.53 yearly
    Part-time
    London

    ABOUT THE ROLE: ELN is influential and effective in building better security for Europe through the clear and timely communication of our policy positions and research. The role of the Commissioning Editor plays a central role in delivering this work, commissioning and publishing high-quality, thought-provoking articles and publications. The post holder will ensure a professional and consistent communications and commissioning process that positions ELN and its Network as experts in their field, enabling colleagues and Network members to publish high-quality content to a high standard. The role requires a keen eye for quality content and presentation, alongside strong organisational skills to manage multiple publications and contributors to ensure a smooth and positive experience for authors throughout the process. KEY RESPONSIBILITIES Publications and commissioning • Manage the commissioning, production, publication, and dissemination of project publications (reports, policy briefs, etc), including delegation to others in the Impact Team and close liaison with Policy Fellows, and monitor communications spend within project budgets., • Oversee the commissioning, publication and dissemination of timely analytical commentaries on the organisation’s website (typically 1–2 per week, subject to demand), including delegation within the Impact Team and close collaboration with the Policy and Impact Director and the Policy and Research Director, while ensuring diversity of authorship., • Oversee a regular stream of analytical content for the ELN website, ensuring relevance, quality, and timeliness., • Act as the main point of contact for external authors, supporting contributors through the publication process., • Maintain and manage our publications process and workstream from beginning to end, including devising publication schedules, regular check-ins with team members, and liaising with internal reviewers to ensure smooth and timely delivery across multiple outputs. Editorial quality and impact • Provide editorial guidance to Policy Fellows and contributors on writing for policy impact., • Ensure consistent quality control across publications, website content, newsletters, and other external communications., • Manage and oversee the copyediting of reports, policy briefs and commentaries as required, including working with internal colleagues or freelancers to do so., • Manage and oversee the design and typesetting of reports, publications, and other documents using InDesign or other design software as appropriate, including working closely with internal colleagues or freelancers., • Uphold and apply ELN’s brand, tone of voice, and visual identity across all publications. Communications and reach • Develop and support communications plans for key publications and group statements., • Oversee the ELN external newsletter and contribute to content promotion across relevant platforms., • Manage a suite of graphic templates to be used across social media, provide guidance and ensure quality control and best practices are adhered to across the ELN team., • Manage a diverse bank of images to be used on the website, in reports and other communication channels, provide guidance and ensure quality control and best practices adhered across the ELN team., • Work with colleagues to promote ELN analysis through media partners, think tanks, and policy networks., • Support diversity monitoring of contributors and help ensure a wide range of voices and perspectives. Collaboration and organisational contribution • Work closely with the Policy and Research Director, Policy and Impact Director, Policy Fellows, and Impact Team colleagues., • Advise on capacity in the Impact team to deliver requests from the Policy team and Network members., • Contribute to a positive, inclusive organisational culture aligned with ELN’s values., • Ensure communications and commissioning activities align with ELN’s mission, strategy, and operating plans., • Ensure compliance with relevant policies and good practice, including copyright, data protection, and the use of AI.

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