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We are looking Room Attendants to join our team, providing top-quality service in 4-star and 5-star hotels in Central London. If you have experience in Housekeeping and looking for full time job, please get in touch with us! You need to have experience in cleaning the hotel rooms in UK! Experience: Previous experience in housekeeping is essential. Basic English: Must be able to communicate in basic English. Only full time job!

Claridge's Flowers are looking for a reliable and enthusiastic Operations support to join our ever-growing team, providing a wide variety of vital support services that help us deliver a timely first-class service to our 5-star Hospitality clients. This is a full-time position (40 hours per week), based on a seven-day operation, with a rotating schedule. The role requires flexibility, as your shifts may fall on any day between Monday and Sunday, with a mixture of predominantly social and occasional unsocial hours (unsocial hours are those worked between 11pm to 5am). The role is physically demanding, and we’re looking for someone who is a self-starter, reliable and has strong attention to detail. Customer service is at the heart of what we do, and you’ll need to be professional, well-presented, and comfortable working in high-end environments where we are always ‘on show’. In return, you’ll gain valuable experience, learn new skills, work as part of a fun, lively, hardworking and creative team. Your duties will include: · Keeping our busy workroom and storage areas tidy, organised and structured · Washing, sorting, storing and preparing vases for use for the workroom and events teams · Supporting the wider team with vase inventory tracking and stock level management · Driving company vehicles to deliver flowers and arrangements, and to deliver and clear events · Supporting the team with the preparation and installations for events and large seasonal celebrations · Providing ad-hoc floristry support to our Events and Workroom teams if required (training and guidance will be provided) Role requirements · Must hold a Full UK driver’s license · Must be of the legal age and have experience of driving a Transit Van · Previous experience in a manual operation role or similar is preferred

Hotel Receptionist – 5* Boutique Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for an experienced Hotel Receptionist ready to join our wonderful team, experience with the role in a 5 Hotel would be ideal although not a must. The receptionist will be working on-site 5 days a week, managing reservation reservations (check-in & check-out), calls, and emails always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented and extremely knowledgeable, and passionate about 5-star service. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately always briefed so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regard to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

I’m looking for Airbnb cleaners for my company in central London. - must travel from property to property - manage their own cleaning cloths - set up stock such as tea and coffee and toiletries - do inventory reports - flexible work - paid weekly

Night Hotel Receptionist – 5* Boutique Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented and extremely knowledgeable, and passionate about 5-star service. The role reports directly to the Hotel Managers and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately always briefed so communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

About Us: Inanch London is a multi-award winning, 5-star boutique salon renowned for its exceptional client care, creativity and professionalism. Located in the heart of London, we cater to a discerning clientele seeking the highest standards in hair and beauty services. Role Overview: We are seeking a highly competent Salon Receptionist to run our front-of-house and ensure the seamless operation of our salon. The ideal candidate will be passionate about delivering a superior client journey, possess excellent interpersonal skills, and have a proven track record in salon or hospitality client care. Key Responsibilities: Oversee all aspects of front-of-house. Manage appointment scheduling, client inquiries, and daily cash handling. Maintain optimal stock levels and liaise with suppliers to maximise efficiency and cost-effectiveness. Implement health and safety procedures and ensure compliance with relevant regulations. Handle client feedback and resolve any issues to maintain high satisfaction levels. Requirements: Minimum of 3 years' experience in a salon receptionist role or hospitality management. Strong leadership and organisational skills. Proficiency in salon software and spreadsheets. Excellent communication and customer service abilities. Ability to work under pressure and handle multiple tasks efficiently.

🌟 We are Hiring: Hotel Receptionist – Chelsea Area 🌟 We are looking for a Receptionist to join the Front Office team of a beautiful 5-star hotel in the heart of Chelsea, one of London’s most iconic and vibrant areas. This is a great opportunity to work in a stunning location, within a supportive and professional team. What we are looking for: - Minimum 6 months’ experience as a hotel receptionist - Confident using Opera system - Good level of English, other languages are a plus - Professional, reliable, and well-presented - Friendly attitude and passion for guest service What you will be doing: - Welcoming guests and managing check-in/check-out - Handling bookings, payments, and guest requests - Using Opera for daily front office tasks Making sure every guest has a smooth and pleasant experience Pay & Benefits: - £12.21 per hour + service charge - Work in a fantastic Chelsea location, in a beautiful hotel - Career progression and learning opportunities - Staff meals provided - Supportive and friendly team environment

Are you an extroverted, talkative, and passionate individual who loves connecting with people? Do you thrive on making a positive impact and enjoy a bustling environment? If yes, we have the perfect role for you! 💼 Position: Patient Promoter 📍 Location: Sutton High Street (a busy and lively high street!) 💰 Pay: £12 per day basic What You’ll Do: • Stand outside our 5-star-rated optician practice. • Engage with people passing by, share the importance of regular eye exams, and invite them to book their eye exams. • Highlight our amazing offers: • Free Eye Exams for the whole family, including kids, working individuals, and over 60s. • Free Eye Exam and Glasses for those on benefits such as Universal Credit, Job Seekers Allowance, or Employment Support Allowance. • Create excitement with a friendly smile, great eye contact, and an energetic approach to every interaction. What We Offer: • Warm Welcome: We treat our patients like family – offering coffee, drinks, and a 5-star experience. • Busy High Street Footfall: Sutton High Street is buzzing with opportunities to connect with people. • Growth Potential: Be part of a team that’s helping the community and growing in success. What We’re Looking For: • Extroverts Only! If you love talking, interacting, and making connections, this is your calling. • Confidence & Charm: Smile, maintain eye contact, and keep the energy high! • Passion for People: Understand the value of health and care, and communicate that passionately to our patients. If you’re ready to be the face of Realeyes Sutton and help us continue making a difference in people’s lives, apply now! Let’s make Sutton see better—together. We’re hiring immediately—don’t miss your chance to join our enthusiastic, high-performing team!

We’re Hiring at 93 Degrees Coffee – Join Our Team and Help Shape the Future of a Local Favourite 📍 213 Regents Park Road, London ☕ Serving Illy Coffee | Est. 2019 | Family-Owned | Premium, Homemade Food About Us: 93 Degrees Coffee is a well-loved, premium coffee shop rooted in Italian and French café culture. Since 2019, we’ve been serving Illy coffee, homemade lasagna, fresh Italian paninis, soups, and whole food meals – all crafted with care and served with warmth. As we head into an exciting new chapter, we’re refreshing our brand and operations – and we’re looking for exceptional talent to join us. Who We’re Looking For: We’re hiring for two levels of roles, both essential to delivering our 5-star service: (Please do email us if you are unsure) Open to Full & Part time 1. Experienced Cooks & Baristas You’ll: - Prepare high-quality breakfasts, pastas, paninis, and homemade meals. - Brew exceptional Illy coffee with consistency and precision. - Provide warm, efficient, and reliable customer service. - Maintain a clean, fast-paced kitchen and front-of-house environment. - Use our POS system and follow opening/closing procedures. 2. Senior Staff – Cooks & Baristas with Leadership Drive (manager) You’ll do all of the above plus: - Take ownership of inventory, ordering, and “just-in-time” stock management. - Help refine our food and drink offering as part of our brand refresh. - Adapt to new food trends and improve our menu quality and efficiency. - Drive business growth by supporting our management with day-to-day operations. - Motivate and guide junior staff with a customer-first approach. Why Join Us? ✅ Competitive Pay (Based on Experience) 🎯 Bonus Potential & Wage Increases Linked to Business Growth 💼 Autonomy & Responsibility in a Family-Run Business 🕰️ Flexible Scheduling (Ideal for Long-Term Team Members) 🌱 Be Part of Our Refresh and Growth Strategy in 2025 What We Expect: - Strong cooking and barista skills (non-negotiable) - Efficient under pressure and fast-paced environments - Excellent customer service and communication skills - Reliable, organised, and a team player - Passionate about food, coffee, and continuous improvement Sound like you?

We are seeking a reliable and detail-oriented Linen Porter to join our housekeeping team at a prestigious 5-star hotel. The ideal candidate will have prior experience in a luxury hotel environment and a strong commitment to maintaining the highest standards of cleanliness and service.

Airbnb Cleaner – Reading (Flexible Hours, Immediate Start) IMPORTANT: Please only apply if you live within distance of RG1, Reading We are specifically looking for someone based very nearby, ideally within 10–15 minutes, as this is a local live-in or part-time role. Location: London and Birmingham Job Type: Freelance / Part-Time / Full-Time (Flexible) Zero-hour contract to start, with potential for a long-term contract Regular shifts given in advance + optional ad-hoc shifts Pay Rate: *£12per hour – Competitive rates based on experience. Cleaners with Airbnb/hotel experience will start at a higher rate. Opportunity for pay increases based on performance and 5-star reviews. Bonus scheme for consistently maintaining a 5-star rating. Shift Times: Check-out: 10:00 AM (you must be available at this time) Check-in: 15:00 PM (apartments must be guest-ready by this time) The Role: You’ll be responsible for cleaning and maintaining multiple serviced apartments in the same building. Apartments are 2 beds+ ,so attention to detail is key. You’ll be responsible for cleaning and maintaining several serviced apartments in the same building. What You’ll Do: Full cleaning of apartments after guest check-out. Laundry management (changing and washing bedding/towels). Stock management (restocking shower gel, toilet rolls, etc.). Maintenance reporting (if anything is broken or needs fixing). Before & after videos required for each clean. Deep focus on eliminating hair follicles from bedding and surfaces. Ensuring a 5-star guest experience by following high cleaning standards. What We’re Looking For: - Must live locally or find it very easy to commute. - Must be reliable & punctual – check-out cleans start at 10:00 AM sharp. - Experience preferred – Airbnb/hotel cleaning experience = higher pay. - Detail-oriented & high standards – no shortcuts or rushing. - Willing to follow training & cleaning checklists. - Fluent English is a plus, but not required. - Must be proactive – keeping stock levels updated. Benefits & Growth: - Trial clean required as part of the interview process. - If successful, you’ll start with one floor, with the potential to become the main cleaner for the entire building. - Performance bonuses – extra pay for consistent 5-star reviews. - Stable work with regular shifts in one location. How to Apply: Send your CV & a short cover letter explaining why you’re a great fit. If selected, you’ll be invited for a trial clean (paid if successful). Job Types: Full-time, Part-time, Permanent, Temporary, Fixed term contract, Temp to perm, Apprenticeship, Freelance, Zero hours contract, Graduate, Volunteer Contract length: 12 months Pay: £9.00-£12.00 per hour Expected hours: 12 – 40 per week Additional pay: Bonus scheme Commission pay Loyalty bonus Performance bonus Benefits: Housing allowance UK visa sponsorship Flexible language requirement: English not required Schedule: Day shift Monday to Friday Weekend availability Language: English (preferred) Work Location: In person

Food & Beverage Waiters – 4 & 5-Star Hotels (Central London) Join our dynamic hospitality team and work across some of London’s most prestigious 4- and 5-star hotels! We’re looking for experienced Food & Beverage Waiters who thrive in fast-paced environments and consistently deliver exceptional service. ✨ Role Highlights: - Work in luxury hotel restaurants and banquet settings, flexible shifts, published on the tailored App - Gain experience across a range of top-tier hotel brands -Flexible shifts to suit your availability -Be part of a professional, supportive team ✅ Requirements: Previous experience in a hotel F&B or banqueting role is essential Excellent communication and guest service skills Impeccable grooming and a team-player mindset Must have the right to work in the UK

Chef de Partie/ Senior Chef de Partie Are you a talented and passionate Chef with extensive London experience? If the answer to the above question, is a straight yes, then we would like to hear from you! About Jason Atherton Restaurants – The Social Company: Jason Atherton started The Social Company in 2011, and it has grown into a globally renowned restaurant group, with a portfolio of worldwide restaurants and recognised brands across the world, with a strong presence in London, England including City Social, Little Social as well as the Blind Pig Bar, Berners Tavern – named ‘the defining restaurant of the decade’. The group has expanded its Restaurant portfolio to include Sael in St James’ Market, Three Darlings in Chelsea’s Pavilion Road and Row on 5 on Saville Row. The Social Company has a global presence in Shanghai, Dubai, Mykonos, and St Moritz. Jason Atherton's dedication to culinary excellence and philanthropy has positioned The Social Company as a leader within the hospitality sector. About Three Darlings: Seasonal, stylish yet joyously casual dining. Three Darlings, a neighbourhood bistro by Jason and Irha Atherton on Chelsea’s Pavilion Road. We're on a mission to redefine the dining experience, and we're looking for passionate individuals to join our Team and be a part of this exciting journey. About Little Social: Nestled in the heart of Mayfair, London, Little Social epitomises the essence of a contemporary neighbourhood dining bistro, and wine bar. Under the stewardship of the esteemed Chef Jason Atherton, Little Social offers a unique culinary journey, blending innovation with tradition in a vibrant and inviting setting. What we Offer: Competitive salary package: Negotiable, depending on experience Service Charge Employee benefits: 28 days of annual leave plus annual increments to the maximum of 33 days Complimentary meals whilst on duty Generous food & beverage discounts Company events & days out Career Development Opportunities: We believe in fostering growth and offer opportunities for professional development within The Social Company Training & Development Opportunities: We are committed to enhancing your skills and knowledge so that you can be the best that you can be. Responsibilities: Culinary Expertise: Prepare and present high-quality dishes according to menu specifications Station Management: Oversee a specific section of the kitchen, ensuring efficiency and consistency in food preparation Team Leadership: Lead and mentor junior kitchen staff, providing guidance and support to maintain high standards Menu Development: Contribute ideas for menu enhancements and participate in development of new dishes Quality Control: Ensure all dishes meet the company's standards for taste, presentation, and food safety Kitchen Operations: Assist in inventory management, ordering supplies, and maintaining a clean and organised kitchen. Qualifications: Experience: Previous experience as a Chef de Partie/Senior Chef de Partie Must have Michelin starred experience Culinary Skills: Proficiency in food preparation, cooking techniques, and a strong understanding of flavour profiles Leadership Abilities: Ability to lead a team, delegate tasks, and maintain a positive work environment Creativity: A passion for culinary innovation and a willingness to contribute ideas to menu development Adaptability: Ability to work well under pressure, multitask, and adapt to changing priorities in a busy kitchen environment. Person Specification: Bring in a positive and can-do attitude Been a Team Player Honesty and integrity. Start Date: Immediate Start Must already have the right to work and live in the UK without any restrictions as we do not provide sponsorships. The Social Company is an Equal Opportunity Employer and welcomes Applicant from all walks of life.

Chef de Partie Fine Dining Restaurant Wednesday to Saturday Kings Cross The Megaro Collection welcomed its newest addition, Voyage with Adam Simmonds. Our Scandinavian Fine Dining restaurant located in the heart of Kings Cross opened its doors in January 2025, extending an invitation to all patrons to explore the culinary prowess of our Chef Patron Adam Simmonds. We are seeking an experienced and enthusiastic team to join us on this new journey to excite and captivate with adventurous flavours and exceptional hospitality. With the desire to set our guests on a journey of culinary excellence inspired by the land, sea, and atmosphere, Voyage with Adam Simmonds embarks on a mission to provide light, airy and minimalistic plates with an ambiance that mirrors and enhances these sentiments. We aim to provide an open and welcoming environment for all guests to experience fresh and modern dishes. Recognised as one of the nation's top chefs, double Michelin star Chef Simmonds will create and adorn his plates with shapes and formations inspired by architecture, art, and nature. Imploring the skills acquired working under Raymond Blanc at Le Manoir aux Quat’Saisons as well as techniques developed at his first Michelin Star restaurant Ynshir Hall, Simmonds aims to honour traditional techniques and embrace avant-garde approaches to the culinary field at Voyage, where meticulous attention to detail is necessary to inspire. We are looking for an experienced Chef de Partie with a minimum of 5 years in a professional kitchen to join Chef Adam Simmonds on this new adventure. The ideal Chef de Partie will: · Have minimum 1 year experience in a Michelin Star kitchen or 4AA · Be genuinely passionate about the hospitality industry · Have a real interest in food development and in exploring different culinary techniques · Have a stable career background · Be a hardworking individual with a ‘can do’ attitude · Have a good command of the English language · Be happy to work in an open space kitchen and guest facing The Chef de Partie will: · Work 4 days a week (Wednesday-Saturday) · Be responsible for preparing, cooking, and presenting dishes within the company standard and concept · Be a team player · Uphold the highest of standards, ensuring that consistency is maintained at all times · Strictly follow food and hygiene regulations · Monitor waste control to maintain profit margins · Always keep the station extremely clean · Supervise their work to ensure all standards are being met · Contribute to the ethos and missions of the company · Follow company grooming standards · Maintain an immaculate presentation at all times If you are looking for a new environment where innovation and creativity are the primary goal, then join us on our new culinary journey at Voyage with Adam Simmonds.

Full Time - 48 hours per week Sundays and Mondays off early part of the week starts at 4pm till 12am Friday and Saturday 11am till 1am. Mayfair Salary: 32k pa including base and tronc plus service charge Receptionist within a Michelin starred restaurant, you will be welcoming guests and giving a home to home hospitality. Working alongside the Front of House Team and delivering excellent customer service.

🍳 Breakfast CDP | 5 Luxury Hotel | Central London We are looking for a Chef de Partie – Breakfast to join the brigade of a prestigious five-star luxury hotel in Central London. What You’ll Be Doing: - Leading the breakfast section to deliver high-end, elegant dishes with consistency and finesse - Working with premium seasonal produce in a calm, professional kitchen - Supporting the senior chefs in maintaining the high standards of a world-renowned brand - Bringing creativity, organisation, and a can-do attitude to the morning shift What We Offer: - Salary: £35,000 + service charge (earn up to £40,000) - Hours: 48 hours per week - Shift: 5:00 AM - Location: Central London - Benefits: Full access to company perks & benefits

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SUMMARY OF POSITION What's the Gig, you ask? As a Chef de Partie you are responsible for supporting the Head and Sous chef in a busy kitchen, delivering consistently high-quality food for our guests. Your will provide courteous, professional, efficient and flexible service to guest and colleagues and deliver Clays operational standards. We are looking for a self-driven individual that strives for excellence with experience in the hospitality industry. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - Assist the Sous Chef in the daily running of the Kitchen - To be able to run all sections in our busy kitchen - To ensure food is prepared and cooked to our high standard at all times - Ensure dishes are served within our execution times without exception - To offer training and support to junior colleagues - To organise Junior colleagues and kitchen support colleagues with daily job lists - Be able to stay claim in a busy kitchen with multiple orders being sent together - Must be a good communication skills with both kitchen colleagues and front of house colleagues - Ensure that Alert65 platform is filled out daily and that all colleagues are following food safety rules. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Excellent culinary catering talent - Culinary Degree or with minimum 3 years experience in a similar role - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive annual base salary £26,000, as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.