Media monitoring jobs in United Kingdom - Page 2

Marketing & Communications Officer Location: Central London Salary: £30,000 per annum plus London Weighting Contract Type: Permanent, full-time, office based with some travel out of the office base The Marketing and Communications Officer will play a key role in delivering their marketing and communications activity, helping to tell powerful stories, grow brand awareness, and strengthen engagement with people with lived experience, supporters, funders, and the wider public. Working alongside the Head of Marketing & Communications, the postholder will act as a proactive and trusted collaborator, supporting teams across services, fundraising, volunteering and operations. This role is not only about delivering day-to-day communications; it will also play a key part in their next stage of growth—bringing energy, creativity and new ways of thinking to help them expand their influence and impact. This is an exciting opportunity for a collaborative, proactive content expert to play a hands-on role in shaping their voice and impact. Responsibilities Content & Campaigns • Research, write and publish engaging content across multiple channels (website, social media, email, press, print)., • Create photo and video content., • Develop case studies and human-interest stories that bring their work to life., • Support the planning and delivery of national campaigns (e.g. their Awareness Week, annual conference, fundraising appeals)., • Produce and schedule content using tools such as Hootsuite, Mailchimp and Canva (or similar)., • Internal Business Partnering, • Act as a responsive and proactive marketing partner for internal teams, building strong relationships with colleagues across the organisation., • Understand the goals and priorities of internal stakeholders, translating them into effective communications outputs., • Respond promptly to requests for marketing and communications support, prioritising, managing resources advising and guiding colleagues to achieve the best outcomes., • Maintain and update website content and e-marketing, ensuring accessibility, accuracy and alignment with brand guidelines., • Support the growth of their digital audiences, accurately and consistently tracking engagement and reach using analytics and insights and adjusting approaches accordingly., • Measuring and reporting on digital outcomes, keeping up to date with best practices and new opportunities., • Assist in the creation and delivery of paid digital activity (social and search)., • Ensure all communications adhere to accessibility and inclusion best practice., • Media & PR, • Support media monitoring and maintain up-to-date media contact lists., • Using strong news and political instincts to respond to media enquiries in coordination with the Head of Marketing & Communications., • Champion consistent use of their brand, tone of voice, and visual identity across all channels., • Support colleagues to apply the brand effectively in their own materials and communications., • Assist in the planning and delivery of events, exhibitions, and partnership activations., • Liaise with suppliers, freelancers, and creative agencies when required., • Monitoring & Evaluation, • Track KPIs and engagement data, compiling regular reports on digital and media performance. Experience & Skills • Significant experience in marketing, communications, or/and PR, • Excellent written and verbal communication skills, with a flair for storytelling., • Proven ability to manage relationships and provide high-quality support to internal stakeholders., • Strong understanding of social media platforms, content scheduling, and analytics – and a proactive interest in adapting to trends and changes in best practice., • Experience producing accessible and engaging content for digital and print channels., • Organised and proactive, able to manage multiple projects and deadlines., • Commitment to equality, inclusion, and their mission., • Familiarity with CMS (e.g. WordPress) and CRMs and email marketing tools (e.g. Mailchimp)., • Collaborative, responsive and relationship-focused, a natural team player who builds trust and supports others., • Creative, curious, and adaptable, a self-starter who thrives in a small team., • Passionate about making communications more inclusive and impactful., • Positive, resilient, and solutions-focused. Final Panel Interviews: Wednesday 25th February To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.

The role This is an excellent opportunity for a highly capable and hard-working individual to take on a key administrative role at one of London’s leading independent schools. As Attendance and Front Office Administrator at South Hampstead High School, you will be responsible for overseeing the accurate collection, recording, and monitoring of attendance data, playing an important role in supporting discussions with parents about their daughter’s attendance and wellbeing. Your work will ensure that students are accounted for throughout the school day, contributing to the safe and efficient running of the school. In addition to attendance duties, you will provide essential front office support, covering for the Receptionist during lunch and breaks, as well as in the mornings between 7:30am and 9:00/9:30am, on days of absence and during school holidays. This will include handling enquiries, managing mail and ensuring that agreed security procedures are followed for pupils, staff and visitors entering and leaving the school premises. The successful candidate will be a personable individual with excellent communication skills and a professional telephone manner, who is able to interact confidently with all members of the school community. You will approach tasks systematically, with keen attention to detail and the ability remain calm under pressure, employing tact and diplomacy in sensitive situations. Strong ICT skills, including word processing and accurate data inputting, are also essential for this role. About the School Working at South Hampstead is stimulating, challenging and fun. Located in leafy Hampstead, with the buzz of central London’s cultural life close at hand, the school is very well served by public transport and there are excellent local amenities nearby. The school is part of the GDST, the UK's leading network of independent girls' schools. We offer a variety of benefits, such as: • Competitive salaries and pay progression, • Access to extensive professional development opportunities, • Training grants for qualifications, • Generous pension schemes, • Free life assurance benefit, • Interest free loans for training, computer purchase loans and travel season ticket loans, • A Cycle to Work scheme, • Competitive terms and conditions of employment Closing date is Monday 2nd February 2026 at 9am. The school may also conduct online searches (including publicly available social media searches) as part of our recruitment processes. Applications will be reviewed as they are received, and suitable candidates may be invited to interview before the published interview date. We reserve the right to close this vacancy early if we receive sufficient applications for the position or if an offer is made and accepted. We recommend that applications are submitted early to avoid disappointment. The GDST is committed to diversity, inclusion and real change: a family where every individual is valued, respected and included. We are committed to the safeguarding of children and child protection screening will apply to this post.

Research, Advocacy and Communications Coordinator Description Contract Type: Full-time, fixed term until 31 December 2026, with the intention of extending, depending on funding. Location: Hybrid (2 days per week in the London office) Reports to: Senior Consultant Salary and Benefits: £28k, plus discretionary annual bonus, 35 days leave per annum (inclusive of bank holidays), a 6% employer pension contribution, the option to work from any location for up to 25 working days per year. Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. There are potential future pathways for the right candidate to quickly progress into a Junior Consultant role and beyond. Why join us? Future Advocacy is a global agency, based in London, Brussels and Berlin. We put cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future. We are highly skilled at: * Designing winning advocacy and strategic communications strategies * Mobilising targeted and powerful campaigns for change * Securing strategically important media coverage * Digital and creative campaigns * Research, analysis, policy development and writing * Training in all aspects of strategy, government relations, campaigning, and media work We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement ; Centre for Democracy and Technology ; ECPAT International ; Which? ; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation. Our small but mighty team is made up of people from 8 countries around the world, with experience in government, politics, NGOs, foundations, and the private sector - all motivated to drive positive change. Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party. The Role Future Advocacy is seeking a Research, Advocacy and Communications Coordinator. This is a great opportunity to be thrown in at the deep end in a small but growing, dynamic organisation that places a strong focus on team and personal development. The successful candidate will gain hands-on experience in a range of skills, including research, advocacy, writing, and communications. They will work closely with, and learn from, our energetic and talented team at all levels, contributing directly to our campaigns and initiatives from day one. Responsibilities will include: * Researching key policy issues and stakeholders relating to consultancy projects * Using monitoring tools to help the team spot opportunities * Supporting advocacy, campaigns, digital and communications work * Supporting business development * Supporting project management * Other tasks as required Requirements We would love to hear from you if you meet the criteria below: * Undergraduate degree or equivalent * At least one year of work experience in research; advocacy; or communications. * Ability to deliver work accurately in a fast-paced but supportive environment * First-class writing and verbal communications skills in English at native level or equivalent * Digital skills, including experience in and excitement about using AI tools ethically * Experience of using social media effectively * An excellent eye for detail and quality * Politically engaged, with a keen interest in following the news agenda * Ability to work independently and as part of a team * Enthusiasm, flexibility, and ability to manage competing priorities * Willingness to undertake routine admin tasks Our Culture Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are: * Always Learning: We constantly strive to improve the work we do, as a team and as individuals. * Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous. * Supportive: We are open, responsive, positive and supportive to each other and to others. Apply for this Job Please apply by submitting a CV and cover letter through the link below. In your cover letter please demonstrate how you meet the criteria with relevant examples. The deadline for applications is 23:59 on Sunday, March 1st. If successful in your application, you will be invited to first round interviews (online) in the week of 16 March. If we’re both excited to proceed, second interviews will be held in person the week of 23 March in our office in London, where we will ask you to complete a written task. Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. We particularly encourage applications from members of groups that are currently under-represented in our organisation, including Black, Asian and minority ethnic people. We are happy to discuss flexible working and other adjustments on a case by case basis.

Based onsite at offices in London’s West End for 4 days per week with one day able to be worked remotely. This is a fabulous opportunity in media/ entertainment for a proactive, creative and methodical Digital Coordinator. Supporting a busy digital department and working across music, film, books, photography, exhibitions, and environmental projects, this would suit someone passionate about digital content and creative marketing. This role entails delivering innovative campaigns and supporting social and online strategy. You will play a hands‑on role in organising assets, assisting with content creation, and helping to ensure digital activity runs smoothly and develops across all platforms. Key Responsibilities: * Support the running of all online activity across websites and associated digital platforms * Collaborating with the digital team on planning, scheduling and publishing social media content across all major channels * Contributing to forward‑thinking digital and social media strategies across multiple channels for a diverse range of projects and campaigns * Monitoring social media channels, flagging emerging trends, and helping to maintain a consistent brand voice, following best practice across all channels * Tracking basic analytics and performance metrics and, preparing clear summary reports for internal stakeholders * Liaising with external digital agencies and content creators as required * Commissioning content creators for campaign‑specific digital initiatives where required * Supporting the optimisation of social media accounts, ensuring content is up‑to‑date and aligned with strategy * Creating and updating website content—including blog posts, Q&As—and maintain the website CMS * Supporting the digital team in monitoring SEO and traffic metrics, contributing to KPI reporting. The ideal candidate will have: * A proven track record of excellence within digital marketing, and content creation experience, ideally within music, entertainment or the wider media industry * Superb writing skills and the ability to write clear, engaging copy for newsletters, websites and social media posts * A solid understanding of all major digital platforms, digital marketing principles and online culture * Curiosity in learning about and applying emerging technologies and new digital tools Salary: £35,000 - £38,000 dependent on experience At Fourteen People, we are committed to offering equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age or any other protected characteristics. We understand there is still much to be done as we partner with our clients to create and improve robust recruitment processes that will improve diversity equity and inclusion in the workplace. Fourteen People Ltd is acting as an Employment Agency in relation to this vacancy.

Citizens UK Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems. Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis in 2015, we campaigned successfully for the introduction of community sponsorship in the UK. Citizens UK was then instrumental in proving the model can work in the UK and through training, advocacy, and coordination, we have helped hundreds of local groups welcome thousands of refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots organising with national advocacy to build a sustainable, community-led model of refugee resettlement. In 2025, we campaigned successfully to persuade the Government to introduce ‘named sponsorship’, giving communities greater choice in who they would sponsor. This creates a huge opportunity to grow community sponsorship and to enable UK civil society to step up and honour our proud tradition of offering sanctuary. Head of Community Sponsorship Role This is a rare opportunity to lead Citizens UK’s community sponsorship campaign and help build the movement that will be at the heart of a community-led welcome. This new role comes at an exciting and crucial time, as we seek to build and embed this new form of named community sponsorship in the UK. As Head of Community Sponsorship you will lead on our strategy to develop named sponsorship as a transformative part of the UK’s approach to refugee resettlement and community power. This will involve building a broad-base of civil society partners ready to sponsor refugees and to add their voice to the campaign. You will lead on the campaigning and advocacy strategy as we ensure quality in the Government policy and cross-Party political support. Citizens UK acts as the Lead Sponsor for local community sponsorship groups and you will oversee their ongoing support and further engagement. The role foster collaboration with Citizens UK Organisers and alliances, develop sustainable funding strategies, and ensure alignment with Citizens UK’s broader migration and transformation goals. The role will work alongside Citizens UK’s Migrant and Refugee Organising Team and will contribute to the efforts to build the power to create a more welcoming country. You will lead on relationships with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and building its national impact as a driver of cohesion. Working as the Head of Community Sponsorship for Citizens UK, reporting to the Assistant Director for Migrant and Refugee Organising (MARO), your main responsibilities will include: Career Pathway Headings Objectives Contribute to Citizens UK and Project Strategic Objectives • Build a broad and deep engagement across civil society in named sponsorship, demonstrating the potential for scale and the big tent of support., • Develop and implement campaign approaches that secure policy goals and build cross-Party political support., • Oversee multiple work strands, working in partnership., • Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals., • Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects., • Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), civil society institutions and funders., • Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader., • Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums., • Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership., • Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures., • Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK team, • Ensure that the community sponsorship strategy is aligned with Citizens UK’s other campaigns and work closely with other members of Migrant and Refugee Organising team., • Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work., • Develop and lead high-value funding partnerships with trusts, foundations and strategic donors. (D) Desirable, (E) Essential Qualifications • Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D), • Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E), • Demonstrable track record of strategic leadership in a charity or community-focused setting (E), • Experience of managing cross-functional teams to deliver against ambitious organisational goals (E), • Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E), • Experience in leading campaigning and influencing strategies to secure changes in Government policy (E), • Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D), • Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E), • Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E), • In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E), • Knowledge and skills in community organising and an understanding of how community sponsorship and campaigning connect with and support the method and aims of organising (E), • Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E), • Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E), • Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E), • A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E), • Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E), • Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E), • Committed to embedding refugee leadership and lived experience into programme design and delivery (E), • Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E), • Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E) At Citizens UK, we work with communities to develop leaders, strengthen organisations, campaign for change and organise across difference. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

Job Purpose The Manager, Arts Partnerships & Tours (AP&T), plays a key role in the planning, delivery and commercial success of international touring projects. Working closely with Directors, Associate Directors and Tour Managers, the postholder supports the development and execution of touring strategies for orchestras and artists, ensuring projects are delivered to the highest artistic, operational and financial standards. The role combines relationship management, project coordination and commercial awareness. The Manager works collaboratively with artists, orchestras, promoters and internal teams to support sales activity, contract delivery and long-term client relationships, while ensuring complex tour logistics, schedules and communications are managed efficiently and accurately. In addition, the Manager contributes to the effective day-to-day operation of the AP&T team by supporting workflows, budgets and financial controls, maintaining clear information flows, and assisting senior colleagues in managing deadlines and resources. The role also involves mentoring junior team members, acting as a professional ambassador for HarrisonParrott, and contributing where appropriate to wider company initiatives and strategic objectives. This position requires a high level of organisation, attention to detail, commercial judgement and flexibility, with regular international travel and occasional on-tour management responsibilities to ensure the smooth delivery of major touring projects worldwide. Key Accountabilities: • Contracting, scheduling and general correspondence, • Assist with the preparation of contracts between orchestras, promoters and HarrisonParrott, reporting to the appropriate Tour Manager/Director., • Maintain and update tour schedules throughout the period of tour/project from draft to final stages. Responsibility for maintaining up-to-date records on each project., • Establish with Tour Manager/Director a schedule of deadlines for payments, issuing of contracts and other necessary documents, applications for visas and monitoring the progress on such a schedule., • Research, negotiate prices and arrange national and international travel;, • Select and supervise the booking of hotels, negotiate rates, ensure details of check-in, payment schedules, catering etc;, • Supervise and research processing of applications for work permits and visas - to ensure efficient logistical planning and arrangements – mostly with the involvement of travel agents., • Compile or facilitate hotel, flight and visa lists as required., • Assist with the preparation and maintenance of detailed tour budgets and cash flows; As directed, liaise with Manager/Director to plan timing of payments/receipts and foreign currency requirements;, • Deal with issuing of invoices, seek Manager’s/Director’s approval of all expenses incurred by HarrisonParrott;, • Assist with the preparation and reconciliation of final statement of account., • Provide general and flexible administrative support as required to assist with the smooth running of the department – to include some digital filing, arranging couriers, taxis, administering concert ticket requirements, and maintaining departmental records (such as holiday charts, the list of tours and whereabouts). If necessary, assist with travel and hotel arrangements for business trips, assist with expense management for Managers/Directors. As required, provide some sales support for senior staff (mailings, research etc.) Office management/back-office support as required., • Publicity, • Ensure that up-to-date publicity material is maintained - to include collecting, assessing and presenting reviews of recordings and performances, liaison with artist management and clients for publicity material and dealing with all promoter publicity requests., • Collecting, and in some cases translating or arranging to have translated, biographies and other material in the appropriate language. We are an equal-opportunity employer and value diversity. Applications are welcomed from candidates of all backgrounds. Person Specification To be successful in this role you must be highly organised with great attention to detail to manage a large number of complex tasks with varying deadlines; be numerate and possess excellent sales, influencing, negotiation and communication skills to ensure you represent the Harrison Parrott brand and our leading roster of artists and orchestras at the highest level. You will need to be energetic, flexible, focused, responsive and an entrepreneurial thinker; educated to at least degree level (or equivalent) with a thorough knowledge and understanding of the classical music business. You must be willing to travel frequently to manage major international touring projects. Fluency in another language and experience with touring orchestras or other large groups will offer a distinct advantage. Essential Criteria: • Educated to at least Degree level (or equivalent)., • Deep and constantly evolving knowledge of and active interest in classical music, including repertoire and trends within the wider classical and arts world., • A good and contemporary awareness of marketing and media in classical music, • Proven experience and competency in assisting managers on international touring projects bases and ability of managing complex touring projects and artists yourself., • Excellent organisational skills and the ability to manage and focus on a large number of varied tasks with multiple deadlines., • Entrepreneurial attitude, internationally respected, confident in presentation with an ability to “think outside the box”., • High level of accuracy, attention to detail and solid organisation skills., • Willingness to travel regularly., • Professional level fluency (both written and verbal) in English and competence in at least one other language.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to take a customer-led approach across our operations, striving to serve our customers with a seamless experience no matter what facility or region they are in. Finding the right solutions for our customers starts with finding the right people for Colt DCS. We believe in creating a healthy, learning environment for our employees to flourish. Our vision: to be the most customer-centric data centre provider. About the Role Reporting to the Senior Problem Manager and working remotely, you will be responsible for identifying, analysing, and supporting the resolution of issues predominantly related to data centre Mechanical and Electrical (M&E) equipment / services. Your purpose will be to minimise business impact and prevent future incidents across all of our sites in Europe, India and Japan. In practice, this means you'll use your knowledge of M&E equipment / systems / services in working closely with cross-functional teams to investigate root causes, implement corrective actions, and drive continuous improvement in DCS service delivery. This may also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle of infrastructure Problem tickets across our DCS estate. This will include proactive work to analyse historic issue data, using that to deliver comprehensive recommendations to help mitigate these arising in future where possible. About you As you'll be investigating, analysing and reporting on a range of infrastructure related issues, you'll need a proven track record in managing incidents and problems associated with critical mechanical and electrical systems (for example, power distribution, cooling, UPS). It is therefore likely that your experience will include working in environments such as data centres or other large scale infrastructure, and be supported by facilities related qualifications (ie Uptime Institute or electrical / HVAC certifications). Within this, you'll have the ability to understand how to get to the root cause of infrastructure related problems, alongside analysis capability serving to identify trends and make data-driven recommendations. All of this will be underpinned by your strong communication skills and the ability to help technical and non-technical audiences understand issues and how best to resolve them. What we offer We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt DCS recognises the importance of a work-life balance. These are just some of the reasons why Colt DCS is recognised as Great Place to Work Certified UK. The Role in More Detail Key Responsibilities • Risk Identification/Problem Identification and Analysis o Investigate and analyse incidents to determine root causes (RCA) and patterns. o Proactively identify recurring issues through trend analysis, with a specific focus on building monitoring systems (BMS) data analysis. o Risk assessment of non-standard Changes. • Resolution and Mitigation: o Ensure timely resolution and closure of problem tickets. o Identify permanent solutions for recurring incidents. o Ensure timely escalation of critical issues and coordinate resolution efforts across teams. • Documentation and Reporting: o Maintain comprehensive documentation of problems, their resolutions, and preventive measures. o Prepare detailed RCA reports and graphs to support the technical explanation of a Problem o Keep documentation for problem management accurate and current. • Continuous Improvement: o Prepare presentations on Problem management metrics, trends, and improvements. o Proactively identify opportunities to enhance service reliability and efficiency. o Participate in problem management initiatives and projects to drive continuous improvement. o Deliver internal technical training in areas of expertise. • Collaboration and Communication: o Collaborate with stakeholders to gather information and perform thorough problem diagnostics. o Join and document problem review meetings, providing regular updates. o Actively participate in Monthly Executive Reviews and other key meetings, lead the meeting if required. o Work with cross-functional teams to implement corrective actions and drive improvement. o Support and oversee the onboarding process for new sites, representing Service Operations, with particular focus on ensuring documentation is available and accurate and “snags” are captured. Requirements • Hands-on knowledge of Mechanical & Electrical (M&E) systems and Data Centre infrastructure., • Proven experience in problem management or incident management within a complex DC environment., • Experience with monitoring systems and ability to analyse monitoring data to detect and pin point issues., • Strong analytical skills with the ability to analyse data, identify trends, and make data-driven decisions., • Excellent documentation and reporting in English., • Knowledge of IT and Networking concepts., • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis), • ITIL certification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to a small number of trips to our offices annually for face-to-face team meetings.

The Monitoring Development & Integration Manager is responsible for leading the design, development, and integration of advanced monitoring solutions across broadcast and media systems. Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineeri

A community-focused organization is seeking a creative and enthusiastic Social Media Volunteer to enhance online presence and engage with the community.Responsibilities include creating and scheduling content across platforms, assisting with campaigns, and monitoring engagement.Ideal for someone pas

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Reporting to the Senior Marketing Manager, you'll take a proactive lead in developing and executing innovative multi‑channel social media and content creation. Manage daily social media operations, including content scheduling, posting, community engagement, and trend monitoring, ensuring consiste

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A leading Formula 1 team in the United Kingdom is seeking a Communications Executive to enhance its communications strategies and manage media relations.This entry-level role includes responsibilities such as media monitoring, evaluation, and supporting the team’s communication activities during e