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We are seeking a dynamic and organized sales and marketing coordinator to manage bookings, oversee events, and drive marketing initiatives to promote our business. The ideal candidate will be proficient in using the Design My Night system and other platforms to streamline operations and maximize exposure. This role requires a proactive individual with excellent communication skills, attention to detail, and a passion for delivering exceptional customer experiences. Key Responsibilities: Bookings & Events Management: Manage and oversee all customer bookings through the Design My Night system and other relevant platforms. Coordinate and track bookings to ensure seamless operations and maximize efficiency. Organize and manage events from start to finish, including planning, scheduling, and liaising with clients and vendors. Ensure that all event details are accurately documented and communicated to relevant teams. Address customer inquiries promptly and professionally, providing exceptional service. Sales & Marketing: Develop and implement creative marketing strategies to promote the business and its offerings. Manage promotional activities across various platforms, including social media, email campaigns, and partnerships. Monitor and analyze marketing performance metrics, providing regular reports and recommendations for improvement. Collaborate with internal teams to develop engaging content and campaigns that align with brand goals. Research and identify opportunities for partnerships, sponsorships, and collaborations to drive sales. Administrative & Coordination: Maintain up-to-date records of all bookings, client interactions, and marketing activities. Coordinate with internal departments to ensure smooth execution of operations. Prepare reports on bookings, events, and marketing efforts as required by management. Key Skills & Qualifications: Proven experience in a similar sales, marketing, or event coordination role. Proficiency in using booking systems, particularly Design My Night, is essential. Strong organizational and multitasking skills with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills to engage with clients and colleagues effectively. Knowledge of social media platforms, marketing tools, and event promotion strategies. Creativity and a keen eye for detail to develop engaging marketing campaigns. Ability to analyze data and present actionable insights to improve performance. A proactive and adaptable mindset with the ability to work independently and as part of a team. Benefits: Competitive salary based on experience. Opportunities for career growth and development. A collaborative and supportive work environment.

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

Position Statement A degree in Marketing, Business or Commerce or a relevant field of work, or an equivalent combination of education and proven work-related experience. Pogressive work experience in a Hotel Marketing role with proven marketing executional experience and the ability to lead the segment. The ability to demonstrate well rounded knowledge of all aspects of marketing, including digital, social media, content development and PR. Due the nature of the role you will need to demonstrate the below technical competencies: Expertise in this field The ability to not only monitor but to create content and publish to our social media channels. Experience with social media management software tools. Competent in using Email/CRM systems. Experience in using Content Management Systems (CMS) ideally WordPress. Technical competence in using Adobe Creative Suite: In-Design & Photoshop Digital marketing platforms i.e., Google Analytics The Marketing and Social Media Consulting Manager will be responsible for enabling our hotels to reach adequate online presence and visibility levels to drive online channel performance, direct bookings as well as introducing new commercial opportunities (e.g., hotel level advertising in new distribution channels).

To lead our restaurant's marketing initiatives. The ideal candidate will develop and implement strategies to increase brand awareness, attract new customers, and retain loyal patrons, ensuring our restaurant continues to thrive in a competitive market. Key Responsibilities: 1.Marketing Strategy Development: · Develop and execute comprehensive marketing plans to promote the restaurant's brand, menu offerings, and special events. · Analyze market trends and competitor activity to identify opportunities and threats. 2.Brand Management: · Ensure consistent branding across all marketing channels, including social media, print, email, and in-restaurant materials. · Develop compelling content that aligns with the restaurant's vision and values. 3.Digital Marketing: · Manage the restaurant’s social media accounts, creating engaging posts and responding to customer inquiries. · Plan and execute digital advertising campaigns on platforms such as Google Ads and social media. · Optimize the restaurant’s website for user experience, SEO, and online reservations. 4.Promotions and Events: · Plan and coordinate marketing campaigns for new menu launches, holiday promotions, and special events. · Partner with local businesses and influencers for cross-promotional opportunities. 5.Customer Engagement: · Develop loyalty programs and strategies to improve customer retention. · Monitor and respond to customer feedback on review sites, social media, and other platforms. 6.Analytics and Reporting: · Track and report on the performance of marketing campaigns, using data to refine strategies. · Maintain and analyze customer data to better understand demographics and preferences. 7.Budget Management: · Manage the marketing budget, ensuring effective allocation of resources to maximize ROI. · Negotiate with vendors for advertising, printing, and promotional materials. 8.Collaboration: · Work closely with the restaurant management team to align marketing efforts with operational goals. · Train staff on promoting events, specials, and customer service best practices.

Creating and managing the press and public relations strategy. • Preparations for influencer and/or press arrivals. • Management of the operational part of events (guestlist management and welcoming guests, creation of operational technical sheets) • Technical coordination with partners (delivery, equipment and sound) • Proactive search for partnership opportunities (must be proactive) • Manage the PR inbox and respond to press, blogger, image and filming requests • Arrange and attend regular press meetings – at least one per week • Be proactive and reactive using creativity and initiative to get the job done effectively • Work closely with the general manager to ensure an effective and productive working relationship • Assist in the management and execution cultural events programming Creation of content and texts for associated communications media. • Management of partner and service provider invoicing (creation of supplier files, follow-up of payments). • Proactivity in terms of networking and communication towards the partners around us, in creative circles: fashion, music, art, culture, food. • Monitor, analyse, and communicate PR results on a quarterly basis. • Provide regular reports and insights to senior management for continuous improvement.

Job Title: Sales and Marketing Executive Location: London (Morden), UK About Us: We are a dynamic and fast-growing trading company based in Morden, London. We offer consulting, specialty wholesale and retail services, as well as other services pertaining to chemicals and plastic products. With a strong commitment to excellence and a global network of trusted partners, we aim to deliver outstanding service and innovative solutions to our clients. As a trusted name in the trading industry, we pride ourselves on fostering a collaborative and results-driven work environment, where employees are empowered to grow and succeed. Job Summary: We are seeking a dynamic and results-driven Sales and Marketing Executive to join our team. The ideal candidate will play a key role in driving sales growth, fostering strong client relationships, and executing impactful marketing strategies. This position offers an exciting opportunity to contribute to a growing company and develop professionally in a vibrant and fast-paced environment. Key Responsibilities: Sales: Identify and develop new business opportunities through proactive outreach, networking, and market research. Build and maintain strong relationships with existing and prospective clients. Prepare and deliver compelling sales presentations tailored to client needs. Negotiate contracts and close sales to achieve and exceed targets. Monitor market trends and competitor activities to identify growth opportunities. Marketing: Develop and implement innovative marketing campaigns to promote the company’s products and services. Manage and optimize digital marketing channels, including social media, email campaigns, and the company website. Create engaging marketing content, such as brochures, newsletters, and advertisements. Analyse campaign performance metrics and provide actionable insights for improvement. Represent the company at trade shows, exhibitions, and industry events. Qualifications and Skills: Proven experience in sales and marketing, preferably within the trading or import/export industry. Strong interpersonal and communication skills, both written and verbal. Proficiency in digital marketing tools and platforms, such as Google Ads, social media, and email marketing software. Ability to work independently and as part of a team, with excellent organizational and time-management skills. A results-oriented mindset with a strong drive to meet and exceed sales targets. Bachelor's degree in Marketing, Business Administration, or a related field is preferred. An advantage would be to be fluent in Turkish and other European languages. What We Offer: Competitive salary (£40,000 start) and performance-based incentives; including commissions. Opportunities for career development and growth within the company. A supportive and collaborative work environment. Exposure to a global trading network and diverse markets. How to Apply: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and why they are the ideal fit for this role. Application Deadline: 31st January 2025

Job description About Us We’re LightyearNow, a company parenting multiple global social media brands. Our new brand, @ShenduZeng focuses on Instagram, YouTube, and TikTok. We're also entering the exciting world of social media. We’re not just raising awareness in the area of finance; we’re building a movement—and we’re looking for passionate, creative, and driven individuals to join us on this journey. Overview We are seeking a motivated and creative Social Media Intern to join our dynamic team. This internship offers an excellent opportunity for individuals looking to gain hands-on experience in social media management and public relations. As a Social Media Intern, you will assist in developing and implementing social media strategies that enhance our brand, Shendu Zeng's presence and engage our audience effectively. Who We’re Looking For: Whether you’re a fresh graduate bursting with ideas or a seasoned professional ready for your next challenge, we want you. Whether you’re based in the United Kingdom or United States and obsessed with all things digital, this is your moment. We're looking for people we can shape and grow with for a long time. We won't lose wisdom! This job hires for 2 Social Media Marketing Interns. Duties - Assist in creating, curating, and managing published content (images, video, written) across various social media platforms. - Monitor social media channels for trends, feedback, and engagement opportunities. - Collaborate with the marketing team to develop innovative campaigns that align with our brand objectives. - Conduct research on industry trends and competitor activities to inform content strategies. - Help maintain a consistent voice and style across all social media platforms. - Support the team in drafting press releases and other public relations materials as needed. - Analyse social media metrics to assess the effectiveness of campaigns and suggest improvements. Skills - An understanding of platforms such as Instagram, YouTube, and TikTok. - Excellent written and verbal communication skills with a keen eye for detail. - Ability to work collaboratively in a fast-paced environment while managing multiple tasks. - Creative mindset with a passion for storytelling through digital content. - Basic knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus but not essential. This internship is designed for those eager to learn and grow within the field of social media and public relations while contributing positively to our team’s goals. There is a possibility to become permanent. Job Types: Full-time, Permanent, Graduate Pay: £25,880.00-£28,401.00 per year Additional pay: Performance bonus Quarterly bonus up to 30% of your salary Benefits: Bereavement leave Company pension Flexitime Gym membership Life insurance Paid volunteer time Sick pay Work from home Schedule: Monday to Friday Overtime available at attractive rates Education: GCSE or equivalent (preferred) Work Location: Remote LightyearNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

A Recruitment Manager is responsible for overseeing the recruitment and hiring process within an organization. This role involves strategic planning, managing recruitment teams, and ensuring the company attracts and hires qualified candidates. The role requires a balance between leadership, strategic thinking, and hands-on recruitment activities. Key Responsibilities: Strategic Planning: Develop and implement recruitment strategies to meet the organization's hiring needs. Analyze the workforce plan and determine staffing requirements in line with business goals. Forecast future hiring needs and collaborate with department heads to ensure alignment. Team Leadership: Lead and manage a team of recruiters, providing guidance, training, and support. Set performance goals for the recruitment team and monitor progress. Ensure recruitment efforts are efficient, effective, and compliant with all legal requirements. Recruitment Process Management: Oversee the full-cycle recruitment process, from job postings to candidate interviews, hiring, and onboarding. Work closely with hiring managers to define job descriptions, candidate profiles, and interview processes. Ensure a positive candidate experience throughout the hiring process. Sourcing and Talent Acquisition: Develop creative and effective sourcing strategies to attract top talent across various platforms. Maintain relationships with recruitment agencies, job boards, and other external partners. Utilize data and analytics to track recruitment efforts and improve sourcing strategies. Employer Branding: Promote the company as an employer of choice through outreach, job fairs, social media, and employer branding campaigns. Monitor and improve the organization’s reputation in the job market. Compliance and Reporting: Ensure all recruitment activities are compliant with employment laws, equal opportunity policies, and company standards. Maintain accurate records of all recruitment activities and provide regular reports to senior management. Continuous Improvement: Keep up-to-date with recruitment trends and best practices. Analyze recruitment metrics (e.g., time to hire, cost per hire) to improve efficiency. Adapt recruitment strategies based on feedback and industry changes. Skills and Qualifications: Leadership skills to manage and motivate a recruitment team. Communication skills to collaborate with hiring managers, candidates, and external partners. Strategic thinking to align recruitment activities with business needs. Experience with ATS (Applicant Tracking Systems) and other recruitment tools. Knowledge of labor laws and compliance regulations. Data analysis skills to track recruitment metrics and make improvements. Problem-solving and negotiation skills to handle complex hiring situations. Education and Experience: A Bachelor’s degree in Human Resources, Business Administration, or a related field is often required. Previous experience in recruitment or HR management, often 5+ years, with a proven track record of successful hires. Experience managing teams is often preferred. Conclusion: A Recruitment Manager plays a pivotal role in ensuring the organization attracts the best talent. They combine strategic oversight, leadership, and hands-on recruitment expertise to drive success in the hiring process.

MeetingRoomz is a dynamic and innovative company dedicated to revolutionise future of work. We're looking for a passionate and creative Marketing and Communication Executive to join our team and play a key role in driving our brand, communication, and content strategy. ** Role Overview:** The Marketing and Communication Executive will lead the development and execution of our marketing, branding, and public relations initiatives. This multifaceted role demands expertise in creating impactful campaigns, producing engaging multimedia content, and building relationships with media and external stakeholders. ** Key Responsibilities:** Marketing Strategy Develop and implement a comprehensive multi-channel marketing strategy. Identify and execute viral growth opportunities for brand visibility. ** Podcast and Multimedia Production** Plan, produce, and edit podcasts, videocasts, and interviews. Develop compelling storytelling formats tailored to target audiences. ** Public Relations** Write and distribute engaging press releases and articles. Cultivate relationships with journalists, bloggers, and influencers. Actively seek media coverage to enhance brand recognition. Brand Development Define and evolve the brand identity to resonate with core audiences. Monitor market trends to inform branding efforts and ensure relevance. Content Creation Craft high-quality communication materials, including blogs, newsletters, social media posts, and thought leadership pieces. Ensure consistent messaging and tone across all channels. ** Technical Skills:** Significant experience working in a video creation role for a direct-to-consumer brand, across social media (TikTok, Meta, YouTube) and broader content channels. Previous experience working collaboratively in the content creation process. Solid experience using Premiere Pro, Photoshop, and After Effects for video editing and content creation. A background working with high-quality video and audio using professional cameras and recording equipment, as well as experience recording and editing from mobile. Creativity and a strong desire to bring ideas to the table and see them through to fruition. What We’re Looking For: Proven experience in marketing, communications, or a related role. Strong storytelling and content development skills. Hands-on experience with podcast or video production tools and platforms. Knowledge of media relations and PR best practices. Creative mindset with the ability to execute innovative branding strategies. Excellent organizational and project management skills. Strong interpersonal skills to build and nurture relationships. ** What We Offer:** A flexible hybrid work environment that fosters work-life balance. A competitive salary package commensurate with experience and expertise. Opportunities for professional growth and career development. A supportive and collaborative team culture. How to Apply: If you're excited about the opportunity to shape impactful narratives and amplify our brand, we'd love to hear from you. Please submit your resume, portfolio, or samples of relevant work