Location base: 90-94 Wallis Road, Hackney Wick E9 5LN Reports to: Head of Marketing/Marketing lead This is a full-time, in-house position. Annual Salary: £31k + bonuses Start date: Immediate. As a bar, restaurant, and events venue, our schedule extends beyond the typical 9 AM – 6 PM, Monday to Friday. You’ll be required to work some evenings and weekends, including late finishes for key events. In return, you’ll receive lieu days during the week to maintain a balanced workload. **About Number 90** Number 90 is one of Hackney Wick’s most established venues, bringing together food, drinks, nightlife, and other events in a unique setting by the canal. Founded in 2013 by Hackney Wick locals and the minds that dreamed up Half Baked, a popular yet underground Sunday day time party now in it’s 16th year. Number 90 has a lot going on. From club nights to laid-back dining and private events, we cater to a diverse crowd who come for the atmosphere, the setting and the music. We are looking for someone who understands the pulse of Hackney Wick and London’s nightlife and hospitality scene—a creative, organised, and proactive individual with innate common sense, resourcefulness and an affinity for problem solving who can help bring our brand to life both online and on the ground. The Role This is an execution-focused role for marketers who like variety, balancing strategy with execution, and adapting to different challenges. You will work closely with our Marketing Lead and team to help ensure our nightlife events, food & beverage offerings, and venue hire services are marketed effectively. You will be on the ground, assisting with content, coordinating marketing efforts, helping to execute campaigns and other projects and ensuring the right messaging reaches the right people. This role involves a mix of digital and in-venue/physical marketing support, requiring someone who is proactive, highly organised, and comfortable working in a fast-paced hospitality and nightlife environment. Key Responsibilities **Including but not limited to:** Events & Nightlife Marketing - Be on the ground at key events, ensuring content (photos, videos, stories) is captured or coordinated with freelancers as needed. Or when applicable, following up with promoters and other bookings requesting content that they have organised. - Work with the marketing partner team to ensure events are promoted across social media, email, and in-venue and external location marketing materials. - Assist in coordinating guest list spots, influencer outreach, and promo activations to help build hype and increase attendance. - Keep an eye on what’s working and what’s not, feeding insights back to the marketing team. - Ensure internal signage, flyers, and promotional materials for events and offers are correctly displayed and up to date. - Ensure external signage, flyers, and promotional materials for events and offers are correctly displayed and up to date. - Food & Beverage Marketing - Ensure our food and drink offers, specials, and new menu launches are up to date and well-promoted across all marketing channels. - Work with the marketing team to plan seasonal promotions, new menu items, and limited-time menus that align with our brand and events. - Ensure in-venue marketing materials (QR codes, posters, table talkers) are in place and up to date. - Coordinate with photographers and videographers to ensure our food and drink visuals are high quality and align with our brand. - Support campaigns to increase bookings and reservations, ensuring our restaurant and bar offerings get as much attention as our nightlife events. Campaign Execution & Coordination - Assist in executing email campaigns, including content, audience segmentation, and scheduling under guidance from the Marketing Lead. - Help track and report on in-venue promotional activities, such as customer responses to offers and foot traffic trends. - Provide on-the-ground insights to the Marketing Lead that can contribute to strategic decisions, enhance digital campaigns, including social media, paid ads, and SEO efforts. - On-the-Ground Campaign Oversight - Ensure all aspects of our marketing campaigns are being executed correctly, including: - Checking that physical assets (flyers, posters, signage, QR codes) are correctly displayed. - Making sure bar and floor staff are briefed and executing their role properly, whether that’s upselling drinks, promoting special offers, or encouraging customer reviews. - Monitoring the effectiveness of in-house customer engagement initiatives, such as captive WiFi pages, real-time notifications, and digital promotions. - Speaking with customers to gather real insights on their preferences and experiences, helping the marketing team refine customer personas and tailor future campaigns. Social & Community Engagement - Monitor and respond to social media comments, messages, and venue reviews to maintain a strong and positive brand presence. - Keep an eye on what’s trending in London’s nightlife, food, and hospitality scene to ensure our content stays relevant. - Support and assist the marketing team with content and posting on all social channels where required. Venue Hire & Private Events - Help to ensure that corporate venue hire and private events are represented in our marketing efforts, alongside nightlife and food & drink promotions. - Work with the marketing team to create showcase content for weddings, corporate events, and brand activations hosted at Number 90. - Capture and share testimonials, behind-the-scenes content, and case studies that highlight our venue’s potential for hire. Internal Communications & Team Support - Act as the marketing bridge between the venue operations team, the events team and the marketing team (including the remote team/marketing partner). - Communicate marketing needs, event updates, and content opportunities to the remote team. - Ensure event organisers and venue staff are aligned with marketing activities, such as promotions, social media campaigns, and online offers. Who You Are - You live and breathe London’s nightlife, food, and music culture. You know what makes a venue exciting and how to capture that energy. - You want a career in marketing and have an enthusiasm and keen interest for all things marketing. - You’re a confident communicator who can work with different teams, from bar staff to external promoters, ensuring smooth execution of marketing efforts. - You’re a great team player but can also work independently - You have a good eye for visuals and understand what makes content engaging across marketing channels —especially for Instagram, TikTok, and email. - You’re highly organised and able to juggle multiple tasks, ensuring marketing materials and event promotions are delivered on time. - You are able to plan and maintain up to date workflows that show the status of tasks/projects when required - You’re comfortable coordinating with freelancers and creatives as well as senior team members to ensure our marketing needs are met. What Success Looks Like - More engagement and buzz around our nightlife, food, and events, both online and in the venue. - High-quality content that captures the essence of Number 90 and helps drive attendance. - Increased visibility for our events, food and drink offerings and private venue bookings, leading to more bookings, event attendance and table reservations. - A well-coordinated marketing effort where everything runs smoothly between the in-house team and our marketing partners. Why Work With Us? - Work inside one of Hackney Wick’s most established nightlife and hospitality venues. - Have the opportunity to develop a wide range of marketing skills - Gain hands-on experience in music, nightlife, and hospitality marketing. - Be part of a creative, high-energy team that values fresh ideas and passion for the industry. - Access free entry to events, discounts, and opportunities to grow within the business. How To Apply Initial applications emailed to: marketing [at] thenumbergroup [dot] com Please provide the following: - A CV that highlights relevant experience. - A cover letter - Use the phrase “Meatball Sunday” before sign off.
The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Marketing Intern Position – Blush You & Le Luxe Beauty and Aesthetics Clinic Are you a creative and ambitious individual with a passion for beauty and marketing? Blush You & Le Luxe Beauty and Aesthetics Clinic is seeking a motivated Marketing Intern to join our growing team! This is an exciting opportunity to gain hands-on experience in a fast-paced, luxury beauty and aesthetics business. About Us Blush You & Le Luxe is a premier beauty and aesthetics medical clinic offering a wide range of treatments, including eyelash extensions, facials, microneedling, dermaplaning, laser treatments, Hifu, body sculpt, dermal fillers, Botox, skin boosters, and much more. We also provide professional makeup and hair styling services. What You’ll Do As our Marketing Intern, you’ll play a key role in helping us expand our online presence and attract new clients. Your responsibilities will include: Assisting in the creation of engaging content for social media platforms (Instagram, TikTok, Facebook, etc.) Designing and implementing creative campaigns to promote our services. Supporting the development of email marketing campaigns and newsletters. Monitoring social media trends, engagement, and analytics. Helping with photoshoots, video content, and editing and chasing leads. Assisting in planning promotional events and collaborations. Researching and proposing innovative marketing strategies to enhance brand visibility. What We’re Looking For A student or recent graduate in Marketing, Communications, Media, or a related field. Passion for the beauty and aesthetics industry. Creative mindset and a flair for design and storytelling. Strong knowledge of social media platforms and trends. Basic skills in Canva, Adobe, or other design tools. Excellent written and verbal communication skills. Highly organized, with the ability to multitask and meet deadlines. What We Offer Hands-on experience working in a thriving beauty business. Mentorship and training from industry professionals. Flexible hours to suit your studies or schedule. Opportunities to build your portfolio and gain valuable skills. A fun, supportive, and creative working environment. Complimentary services to choose from often. Location: Blush You & Le Luxe Beauty and Aesthetics Clinic – London (with potential for remote work on some projects). How to Apply If you’re ready to bring your creativity to Blush You & Le Luxe and make your mark in the beauty industry, send your CV, a short cover letter, and examples of any previous marketing work or portfolios to us with the subject line "Marketing Intern Application." We can’t wait to hear from you!
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
Position Statement A degree in Marketing, Business or Commerce or a relevant field of work, or an equivalent combination of education and proven work-related experience. Pogressive work experience in a Hotel Marketing role with proven marketing executional experience and the ability to lead the segment. The ability to demonstrate well rounded knowledge of all aspects of marketing, including digital, social media, content development and PR. Due the nature of the role you will need to demonstrate the below technical competencies: Expertise in this field The ability to not only monitor but to create content and publish to our social media channels. Experience with social media management software tools. Competent in using Email/CRM systems. Experience in using Content Management Systems (CMS) ideally WordPress. Technical competence in using Adobe Creative Suite: In-Design & Photoshop Digital marketing platforms i.e., Google Analytics The Marketing and Social Media Consulting Manager will be responsible for enabling our hotels to reach adequate online presence and visibility levels to drive online channel performance, direct bookings as well as introducing new commercial opportunities (e.g., hotel level advertising in new distribution channels).
To lead our restaurant's marketing initiatives. The ideal candidate will develop and implement strategies to increase brand awareness, attract new customers, and retain loyal patrons, ensuring our restaurant continues to thrive in a competitive market. Key Responsibilities: 1.Marketing Strategy Development: · Develop and execute comprehensive marketing plans to promote the restaurant's brand, menu offerings, and special events. · Analyze market trends and competitor activity to identify opportunities and threats. 2.Brand Management: · Ensure consistent branding across all marketing channels, including social media, print, email, and in-restaurant materials. · Develop compelling content that aligns with the restaurant's vision and values. 3.Digital Marketing: · Manage the restaurant’s social media accounts, creating engaging posts and responding to customer inquiries. · Plan and execute digital advertising campaigns on platforms such as Google Ads and social media. · Optimize the restaurant’s website for user experience, SEO, and online reservations. 4.Promotions and Events: · Plan and coordinate marketing campaigns for new menu launches, holiday promotions, and special events. · Partner with local businesses and influencers for cross-promotional opportunities. 5.Customer Engagement: · Develop loyalty programs and strategies to improve customer retention. · Monitor and respond to customer feedback on review sites, social media, and other platforms. 6.Analytics and Reporting: · Track and report on the performance of marketing campaigns, using data to refine strategies. · Maintain and analyze customer data to better understand demographics and preferences. 7.Budget Management: · Manage the marketing budget, ensuring effective allocation of resources to maximize ROI. · Negotiate with vendors for advertising, printing, and promotional materials. 8.Collaboration: · Work closely with the restaurant management team to align marketing efforts with operational goals. · Train staff on promoting events, specials, and customer service best practices.
Creating and managing the press and public relations strategy. • Preparations for influencer and/or press arrivals. • Management of the operational part of events (guestlist management and welcoming guests, creation of operational technical sheets) • Technical coordination with partners (delivery, equipment and sound) • Proactive search for partnership opportunities (must be proactive) • Manage the PR inbox and respond to press, blogger, image and filming requests • Arrange and attend regular press meetings – at least one per week • Be proactive and reactive using creativity and initiative to get the job done effectively • Work closely with the general manager to ensure an effective and productive working relationship • Assist in the management and execution cultural events programming Creation of content and texts for associated communications media. • Management of partner and service provider invoicing (creation of supplier files, follow-up of payments). • Proactivity in terms of networking and communication towards the partners around us, in creative circles: fashion, music, art, culture, food. • Monitor, analyse, and communicate PR results on a quarterly basis. • Provide regular reports and insights to senior management for continuous improvement.
Job Title: Sales and Marketing Executive Location: London (Morden), UK About Us: We are a dynamic and fast-growing trading company based in Morden, London. We offer consulting, specialty wholesale and retail services, as well as other services pertaining to chemicals and plastic products. With a strong commitment to excellence and a global network of trusted partners, we aim to deliver outstanding service and innovative solutions to our clients. As a trusted name in the trading industry, we pride ourselves on fostering a collaborative and results-driven work environment, where employees are empowered to grow and succeed. Job Summary: We are seeking a dynamic and results-driven Sales and Marketing Executive to join our team. The ideal candidate will play a key role in driving sales growth, fostering strong client relationships, and executing impactful marketing strategies. This position offers an exciting opportunity to contribute to a growing company and develop professionally in a vibrant and fast-paced environment. Key Responsibilities: Sales: Identify and develop new business opportunities through proactive outreach, networking, and market research. Build and maintain strong relationships with existing and prospective clients. Prepare and deliver compelling sales presentations tailored to client needs. Negotiate contracts and close sales to achieve and exceed targets. Monitor market trends and competitor activities to identify growth opportunities. Marketing: Develop and implement innovative marketing campaigns to promote the company’s products and services. Manage and optimize digital marketing channels, including social media, email campaigns, and the company website. Create engaging marketing content, such as brochures, newsletters, and advertisements. Analyse campaign performance metrics and provide actionable insights for improvement. Represent the company at trade shows, exhibitions, and industry events. Qualifications and Skills: Proven experience in sales and marketing, preferably within the trading or import/export industry. Strong interpersonal and communication skills, both written and verbal. Proficiency in digital marketing tools and platforms, such as Google Ads, social media, and email marketing software. Ability to work independently and as part of a team, with excellent organizational and time-management skills. A results-oriented mindset with a strong drive to meet and exceed sales targets. Bachelor's degree in Marketing, Business Administration, or a related field is preferred. An advantage would be to be fluent in Turkish and other European languages. What We Offer: Competitive salary (£40,000 start) and performance-based incentives; including commissions. Opportunities for career development and growth within the company. A supportive and collaborative work environment. Exposure to a global trading network and diverse markets. How to Apply: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and why they are the ideal fit for this role. Application Deadline: 31st January 2025
Job description About Us We’re LightyearNow, a company parenting multiple global social media brands. Our new brand, @ShenduZeng focuses on Instagram, YouTube, and TikTok. We're also entering the exciting world of social media. We’re not just raising awareness in the area of finance; we’re building a movement—and we’re looking for passionate, creative, and driven individuals to join us on this journey. Overview We are seeking a motivated and creative Social Media Intern to join our dynamic team. This internship offers an excellent opportunity for individuals looking to gain hands-on experience in social media management and public relations. As a Social Media Intern, you will assist in developing and implementing social media strategies that enhance our brand, Shendu Zeng's presence and engage our audience effectively. Who We’re Looking For: Whether you’re a fresh graduate bursting with ideas or a seasoned professional ready for your next challenge, we want you. Whether you’re based in the United Kingdom or United States and obsessed with all things digital, this is your moment. We're looking for people we can shape and grow with for a long time. We won't lose wisdom! This job hires for 2 Social Media Marketing Interns. Duties - Assist in creating, curating, and managing published content (images, video, written) across various social media platforms. - Monitor social media channels for trends, feedback, and engagement opportunities. - Collaborate with the marketing team to develop innovative campaigns that align with our brand objectives. - Conduct research on industry trends and competitor activities to inform content strategies. - Help maintain a consistent voice and style across all social media platforms. - Support the team in drafting press releases and other public relations materials as needed. - Analyse social media metrics to assess the effectiveness of campaigns and suggest improvements. Skills - An understanding of platforms such as Instagram, YouTube, and TikTok. - Excellent written and verbal communication skills with a keen eye for detail. - Ability to work collaboratively in a fast-paced environment while managing multiple tasks. - Creative mindset with a passion for storytelling through digital content. - Basic knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus but not essential. This internship is designed for those eager to learn and grow within the field of social media and public relations while contributing positively to our team’s goals. There is a possibility to become permanent. Job Types: Full-time, Permanent, Graduate Pay: £25,880.00-£28,401.00 per year Additional pay: Performance bonus Quarterly bonus up to 30% of your salary Benefits: Bereavement leave Company pension Flexitime Gym membership Life insurance Paid volunteer time Sick pay Work from home Schedule: Monday to Friday Overtime available at attractive rates Education: GCSE or equivalent (preferred) Work Location: Remote LightyearNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.