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Zachary Daniels are working exclusively retained with Metacarpal to recruit an Operations Manager based at the National Robotarium in Edinburgh. Reporting directly to the CEO, the Operations Manager will lead operations, manufacturing and organisational systems through their next stage of growth. Metacarpal are a multi-award winning R&D company that has developed the world’s first mechanical bionic hand. What makes them unique compared to competitors is that they have designed a bionic hand that is entirely powered and controlled through body motion. This means no electronics. This point of difference is a strong asset, as they can offer greater functionality, reliability and robustness at a lower cost and weight. Prior to launching their product into production last year, they tested their prototypes with potential customers internationally and received glowing feedback. They have ambitious growth plans to expand quickly across UK, US and then the rest of the world. Role overview: • The Operations Manager will oversee all operational, manufacturing, and administrative functions at Metacarpal, ensuring that their ambitious goals are achieved efficiently, compliantly, and at scale, • This role requires a hands-on leader who thrives in a fast-moving environment, balancing strategic planning with on-the-ground execution, • You will manage production and supply chain operations, oversee regulatory and quality compliance, lead the UK team, and work closely with the CEO to translate company vision into actionable plans and measurable outcomes Key responsibilities: Operations & Manufacturing • Oversee all day-to-day operations across manufacturing, logistics, and administration, • Manage and make key purchasing decisions across the supply chain, ensuring production timelines are met and quality maintained, • Plan and monitor the manufacturing schedule, balancing stock levels, demand forecasting, and supplier performance, • Maintain clear communication of operational timelines and milestones across UK and US teams Quality & Regulatory • Hold full control of the Quality Management System (QMS) for Class I medical devices, ensuring compliance with UKCA, CE, and FDA requirements, • Oversee ECN, CAPA and other standard processes, • Drive continuous improvement in quality systems, documentation and process control, • Support regulatory submissions and maintain audit readiness at all times Experience required: • Demonstrated experience in senior operations or manufacturing leadership within a hardware, medtech, or regulated device company, • Advanced understanding of QMS requirements for Class I medical devices and related regulatory framework, • Managing supply chains, and cross-functional operational teams, • Solid grasp of data analysis, performance metrics, and continuous improvement methodologies. What is on offer : • Competitive salary, • Bonus, • Share options - real ownership in the company you are helping to build, • Opportunity for fast career development - significant scope for progression as Metacarpal grows - can discuss potential timescales for this during our initial conversations Please note: to be considered, you must have the Right to Work within the UK.

About the Company:My client is a fast-growing start-up in the MedTech industry, dedicated to developing innovative solutions that make a difference in patient care and outcomes. About the Role: The Business and Clinical Operations Support Officer will provide high-level administrative support to the COO, Head of Clinical Operations and wider team, ensuring the smooth day-to-day running and efficient coordination of key business and clinical activities. The role will also provide administrative support to Clinical Operations, including formatting and version control of key documents, maintaining study trackers and coordinating meetings. This position requires excellent organisational skills, strong attention to detail, and the ability to follow procedures and manage multiple priorities effectively. The ideal candidate will be a proactive self-starter with a can-do attitude, strong communication skills, and the ability to work independently while following established processes, regulatory procedures and instructions where required. Responsibilities: • Executive Business Support: Assist the team with daily administrative tasks, including managing calendars, scheduling meetings, preparing reports, and organising travel arrangements., • Meeting Coordination: Coordinate and schedule meetings, conferences, and appointments as needed. Prepare agendas, take meeting minutes, and follow up on action items., • Document Management: Draft, edit, and proofread documents, presentations, and spreadsheets. Maintain and organise important company files and records in a secure and efficient manner., • Office Operations: Assist in managing office supplies, equipment, and vendor relationships. Support the team with occasional event planning and office logistics., • Special Projects: Assist the team with various projects, research tasks, and data analysis as required. Provide support for strategic initiatives and new business opportunities., • Confidentiality: Maintain the highest level of confidentiality and handle sensitive information with discretion and professionalism., • Clinical Operations Support: Provide administrative assistance, including formatting and managing version control of documents, maintaining trackers and logs, organising and filing documentation, coordinating meetings, taking minutes, and ensuring accurate and up-to-date record-keeping. Qualifications: • Experience: Minimum 5 years of experience in an administrative or executive assistant role, preferably in a startup or fast-paced environment, or 2 years plus a degree in a relevant area., • Experience supporting clinical operations, healthcare, MedTech, or regulated environments is desirable but not essential. Education: • Higher grade Maths and English or equivalent required. Required Skills: • Strong organisational and time management skills, with the ability to prioritise tasks effectively., • Excellent written and verbal communication skills., • Reliable, methodical, comfortable following processes, and able to work under guidance in a regulatory environment., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with collaboration tools like Google Workspace, Teams, and Zoom., • Ability to work independently and take initiative, while also following instructions carefully., • Excellent attention to detail with a strong focus on accuracy and quality., • Tech-savvy and adaptable to new software and systems. Preferred Skills: • Experience supporting clinical operations, healthcare, MedTech, or regulated environments is desirable but not essential. Pay range and compensation package: • Competitive salary based on experience., • Opportunities for professional growth and development., • Flexible work environment, with the option for occasional remote work., • A collaborative and innovative team culture. Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

Regional Sales Manager – Medical Device: Location: Scotland Are you drawn to Medical devices/healthcare technology that has a direct impact on patient care? Do you want the chance to work at the clinical front line of medical imaging? Our client manufacture state of the art systems designed to help clinicians make faster, more informed decisions, whether in major Hospitals, community settings, or resource limited environments. Their imaging products are used worldwide to support confident diagnosis and real time clinical assessment across a wide range of specialties. The Role You will manage all business activities within the Scottish region, working closely with clinical application specialists to ensure customers receive both the right technology and the support to use it effectively. Your focus will include: • Developing new Hospital and healthcare accounts while growing business within existing customers, • Understanding clinical needs and recommending appropriate imaging solutions, • Preparing tailored proposals and quotations while managing public tenders, • Presenting the systems to clinicians and decision-makers while supporting with product demonstrations, • Negotiating contracts and closing sales, • Maintaining accurate sales forecasts, reports, and CRM records (SFDC), • Providing ongoing customer follow-up to ensure satisfaction and long-term partnership, • Advising customers on system upgrades and developments, • Supporting regional key accounts, • Helping organize and participate in customer events and medical congresses Do you have the following? • 3 - 5+ years of sales experience, ideally in medical devices, • Experience selling into Hospitals and engaging clinical and administrative stakeholders, • Radiology/Imaging experience is a strong advantage, • Solid business management understanding; P&L responsibility is a plus, • Valid driver’s license, • Ability to travel up to 80% (including occasional travel outside standard hours) If so please do reach out to: Catherine Campbell Head of MedTech M: +44 (0) 7971509941 T: +44 0203 808 3111

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