Onsite Engineer
3 days ago
Swanwick
Position Title: Onsite Engineer (L2) Location: Onsite (Southampton SO31 7AY) This role is based onsite at the client’s location, Monday to Friday. Job Summary This is a Level 2 Onsite Engineering role focused on supporting critical infrastructure systems . The successful candidate will provide enterprise-level hardware and software support, including legacy systems, bespoke equipment, and mission-critical platforms (not deskside support). You will work independently and collaboratively to maintain and troubleshoot a wide range of systems, ensuring the reliability and performance of air traffic control infrastructure. Key Responsibilities • Deliver onsite services for NATS, supporting enterprise infrastructure and bespoke systems., • Provide technical support across IBM Mainframes, tape systems, DASD storage, and server platforms., • Maintain and troubleshoot legacy and modern hardware including PCs, printers, and custom-built systems., • Support operating systems including Windows, DOS, OS2 Warp, IBM AIX, RedHat, and Linux., • Perform installations, moves, and changes across supported platforms., • Apply electro-mechanical and soldering skills to bespoke equipment repairs., • Attend customer meetings and maintain strong stakeholder relationships., • Follow and improve documented procedures, contributing to team knowledge and documentation., • Demonstrate creative problem-solving and solution-oriented thinking in high-pressure environments. Systems & Equipment Supported Enterprise Infrastructure • Mainframes: IBM 9672 / 2003 / 2066 / 2096, • Tape Systems: IBM 3490, VTS, 3590, • Storage: EMC DASD, STK DASD, • Servers:, • IBM PSeries: 7012 / 7013 / 7015 / 7029 / 8203 / 9111, • HP Proliant: DL160G5-G8, DL180G6-G9, • Dell, Sun Client Devices • PCs: IBM PS2, Lenovo ThinkStation, Dell, Compaq, HP, Sun, Custom builds, • Printers: Dot Matrix, Laser Operating Systems • DOS, Windows (all versions), OS2 Warp, • IBM AIX, RedHat, Linux