Information Technology Technician
4 days ago
Tonbridge
IT Technician Location: Staplehurst, Kent Salary: £26,000 - £28,000 Hours: 40 per week Are you the person everyone turns to when their tech stops working? Do you enjoy problem-solving and getting hands-on with IT support? Would you like a role where every day brings something different? This is a great opportunity to join a well-established organisation near Staplehurst, providing day-to-day IT support across a busy site. You’ll be part of a small, friendly team responsible for keeping systems running smoothly and users fully supported. The Role • Respond to support requests for hardware, software, and connectivity issues., • Set up new users, install and configure IT equipment and software., • Monitor systems and perform routine maintenance checks., • Troubleshoot Windows, Microsoft 365, and network-related problems., • Log incidents and escalate more complex issues when required., • Working knowledge of Microsoft 365, Windows operating systems, and Active Directory., • Basic networking experience (DNS, DHCP, TCP/IP, LAN/WAN)., • Hands-on hardware troubleshooting skills., • A friendly, solutions-focused approach to support., • Around one year of experience in IT Support (business, education, or public-sector setting)., • Awareness of data security, confidentiality, and safeguarding., • 22 days’ annual leave (taken outside core operational periods)., • Increasing sick pay with service., • Contributory pension scheme.