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Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We’re a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Overall purpose of the job: Exponential-e’s Cloud and managed services are growing rapidly, with more customers adopting hybrid and multi-cloud strategies. The Cloud Platform & DevOps Engineer plays a critical role in supporting this growth by ensuring the delivery, reliability, and optimisation of Exponential-e’s cloud and platform services. As a Cloud Platform & DevOps Engineer, you will work across a variety of operational areas within the Managed Services team. Your responsibilities will include: • Supporting, maintaining, and optimising cloud and on-premise platforms for multiple customers., • Implementing automation, infrastructure-as-code, and CI/CD pipelines to improve efficiency and consistency., • Ensuring operational resilience through disaster recovery, backup, and monitoring processes., • Assisting with security, compliance, and governance controls across managed environments., • Troubleshooting and resolving complex technical issues across systems, networks, and data platforms. In this role, you will collaborate with Cloud Operations, Consulting Services and Enterprise Cloud teams to identify opportunities for operational improvements and automation. You will ensure that services integrate smoothly into the wider cloud portfolio and are aligned with customer requirements. You will also work closely with key technology vendors and internal teams to maintain platform stability, support operational initiatives, and contribute to the ongoing evolution of Exponential-e’s managed cloud services. Key responsibilities for this job: • Support the deployment, management, and automation of infrastructure using IaC tools such as Terraform, ARM/Bicep, or CloudFormation., • Maintain and troubleshoot CI/CD pipelines to enable reliable and repeatable application and platform deployments., • Monitor and optimise cloud consumption, supporting cost visibility and efficiency initiatives., • Execute and validate disaster recovery procedures, ensuring RPO/RTO objectives are met., • Setup and configuration of centralised monitoring tools and alerts., • Deploying, scaling, and managing containerised applications using tools like Kubernetes for clients who require container platforms, • Support patching, vulnerability remediation, and security incident response activities to maintain secure environments., • Assist with the operational management of data platforms, including storage, protection, replication, and automation of data workflows., • Manage network connectivity, firewalls, and SDN configurations, troubleshooting issues and supporting resilience improvements., • Provide 2nd/3rd line support for Windows and Linux systems, managing updates, performance tuning, and configuration consistency., • Maintain accurate system and configuration documentation, supporting compliance and governance requirements., • Collaborate across teams to improve operational efficiency, automate repetitive tasks, and reduce manual effort., • Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member Knowledge and experience required: • Experience supporting hybrid cloud environments (Azure and VMware)., • Strong understanding of automation, scripting, and configuration management tools., • Familiarity with CI/CD tooling (GitHub Actions, Jenkins, Azure DevOps, etc.)., • Solid grounding in networking, identity, backup, and security principles., • Strong troubleshooting and analytical skills across infrastructure layers., • Excellent documentation and communication skills, with a focus on collaboration and service delivery. Desirable Certifications: • Microsoft Azure Administrator Associate (AZ-104), • Microsoft Azure Solutions Architect Expert (AZ-305), • Microsoft Azure DevOps Engineer Expert (AZ-400), • Microsoft Azure Security Engineer Associate (AZ-500), • Terraform Associate or other IaC-related certification, • FinOps Practitioner Our people are what makes Exponential-e Group the company it is today. This year’s employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Hours: 8:00am - 16:00pm/9:00am - 17:00pm/ Monday to Friday. *office based 5 days a week Salary: maximum £32,000 per annum + travel expense up to Zone 6 Location: London GlobaI IT company is looking for a IT Helpdesk Engineer. IT Helpdesk Engineer - Principal Accountabilities • Provide 1st and 2nd level troubleshooting and support via email, phone, remote access, ticket system and chat tool., • Manage cases using IT support ticket systems and ensure timely resolution., • Liaise with vendors until case closure., • Perform IT administration and implementation in Windows Server environments and MS365 portal., • Configure IT elements for day-to-day service delivery., • Prepare and kit PCs, mobile devices, and peripherals., • Install software on PCs and mobile devices., • Conduct proof-of-concept and acceptance testing., • Assist with pre-sales and post-sales activities related to helpdesk proposals., • Plan and design enterprise IT environments., • Manage project and service delivery schedules., • Attend customer meetings and maintain strong relationships., • Ensure secure operations and maintain a tidy environment., • Document implementation and modifications., • Prepare detailed reports for customers and management as required., • Provide temporary or long-term onsite support when necessary., • Occasional international travel and early shift coverage or out-of-hours support may be required., • Proven customer service experience., • Maintains strong self-discipline and time management skills to ensure a punctual 8:00 a.m. start time in both office and home., • Familiarity with PC hardware and mobile devices., • Strong knowledge of Microsoft Active Directory and MS365 administration., • Familiarity with Microsoft Windows 11, Windows Server, MS Office, and antivirus software., • Certifications in PC, server, network, and ITIL are advantageous., • Basic knowledge of cloud services (AWS, Azure) and networking (routers, switches, firewalls).Business-level written and verbal communication skills in English., • Written and verbal communication skills in Japanese is an advantage., • Strong documentation skills (meeting minutes, work procedures, reports).Excellent time management, reliability, and customer-focused mindset., • Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI). MS PL-400 certification preferred. Please follow us on Linkedin: company/people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

An established MSP with an impressive client portfolio is looking for a talented IT Service Desk / Helpdesk Analyst to join their team based in Central London - at least 3 days per week in the office. This will be a contract position initially for 2 months and inside IR35.The successful candidate will be tasked with logging and resolving a wide variety of 1st & 2nd line technical tickets for an established client base. Duties will include resolving basic queries such as onboarding / offboarding and permissions up to deployments, networking, security, liaising with 3 rd parties as well as some project work with senior Engineers.We are looking for a candidate with proven helpdesk / service desk experience, ideally in an MSP supporting multiple clients – logging tickets with a high-resolution rate. Some exposure to project work including office relocations, data migrations, booking couriers for client equipment. It is essential to have broad technical knowledge of a wide range of solutions such as ConnectWise, RMM systems (Asio / Addigy), Mac & Windows OS, Active Directory / Azure Active Directory, Virtual machines (Oracle & Hyper-V), Mac & Windows hardware build / deployment, printers / peripherals, cloud services (Microsoft 365, Google Workspace, Dropbox), Microsoft MDM Software (Intune, Addigy, Jamf, Apple Business Manager), Encryption (Bitlocker & FileVault), 2 factor authentication solutions (Duo, Google, Microsoft 365), Anti-virus deployments (Webroot & SentinelOne), email filtering (Proofpoint, Mimecast, Mesh) as well as general networking (IPv4 & DNS). The ideal candidate will also be an IT graduate or have a relevant industry certification (ITIL, MTA, MCSA, MCSE, CCNA or similar), although these are not essential.This IT Service Desk / Helpdesk Analyst role is paying up to £25 per hour depending on experience.

Are you passionate about leading projects that make a real difference? We’re looking for an experienced and proactive Dynamics 365 Project Manager to join our team and drive CRM-related initiatives across our organisation. Dynamics 365 has been at the heart of how we manage client relationships for several years, supporting data tracking, reviews, and document generation. With the recent addition of Customer Insights, we’re now able to create enriched client profiles and make smarter, data-driven decisions. As our Project Manager, you’ll collaborate closely with a Business Analyst and two Developers, ensuring enhancements, optimisations, and strategic projects are delivered successfully. This is a fantastic opportunity to shape how we use technology to strengthen client engagement and business outcomes. What you’ll be doing: • Turning user and client needs into clear project briefs with the BA and Developers., • Coordinating sprints and keeping requirements up to date., • Supporting the BA and Developers to deliver timely, effective enhancements., • Exploring and assessing solutions for both technical and business fit., • Preparing progress updates for stakeholders., • Planning work packages, including change management documentation., • Managing tasks and keeping tickets accurate and current., • Building strong relationships with customers and external vendors., • Evaluating projects and sharing lessons learned., • Proven experience managing Dynamics 365 CRM projects., • Strong understanding of CRM processes, data structures, and client lifecycle management., • Experience with Dynamics 365 Customer Insights or similar platforms., • Excellent communication and stakeholder management skills., • Familiarity with Agile and Waterfall methodologies., • Experience working with cross-functional teams., • Ability to manage multiple priorities in a fast-paced environment., • Strong analytical and problem-solving skills., • PRINCE2 certification or equivalent; knowledge of Confluence/JIRA., • Desirable: Microsoft Dynamics 365 certifications; experience with Power Platform (Power Automate, Power BI, Power Apps)., • Accredited project delivery experience with hands-on knowledge of delivery methodologies., • Clear and confident communication skills, both written and verbal., • Strong organisational and time management abilities., • Ability to work independently and collaboratively as part of a team., • Attention to detail, even under tight deadlines., • Adaptability to evolving technologies and best practices., • Solid experience with Dynamics CRM and working with Wealth Managers/Financial Advisers

Data Team Lead - Azure - Fabric - Databricks - £70k This is an exciting opportunity for someone who loves combining leadership, technical delivery, and real impact. If you are passionate about developing people, delivering modern data solutions, and working with cutting-edge Microsoft technologies, this one is absolutely worth a look. As a Data Team Lead, you will take ownership of a team of Technical Consultants, supporting their growth while still staying close to the hands-on work. You will guide solution design, ensure best practice delivery, and help customers maximise the value of their data across the Microsoft ecosystem. You will work with • Line manage and mentor a group of Technical Consultants, • Drive engagement, performance, and development plans, • Support certification pathways and build a high-performing team culture, • Get involved in designing scalable solutions using Microsoft Fabric, Azure Databricks, Synapse, Data Factory, SQL Server and more, • Lead the delivery of cloud migrations, modern data lakes, and end-to-end ETL/ELT pipelines, • Own resource planning, scheduling, and team availability Benefits This organisation has a world-class culture and invests in its people. • Fully remote working, • 25 days holiday, • Monthly home working allowance + home setup allowance, • Life assurance (4× salary), • Private health insurance after one year What You will Bring • Proven leadership or mentoring experience, • Strong background in Data Engineering or Data Warehousing, • Solid experience across Microsoft Fabric, Databricks, Synapse, Data Factory, etc., • Excellent SQL & Python skills for ETL/ELT and data transformation, • Knowledge of lakehouse architecture and large-scale datasets If you are a motivated Data professional with a passion for leadership and modern cloud technologies, apply now!

This role leads the technical delivery and governance of enterprise AI workspace platforms, focusing on Microsoft 365 Copilot and Google Workspace Gemini. You will design, integrate, and optimise AI solutions that enhance collaboration, automation, and decision-making, ensuring secure, compliant, and scalable deployment across the digital workplace. Client Details Our client is a well-established organisation within the financial services industry. Description • Lead implementation of Microsoft 365 Copilot, Copilot Studio, Google Gemini and NotebookLM, • Design and integrate AI-powered solutions using APIs, connectors, and automation tools, • Act as SME for enterprise AI workspace platforms across engineering and security teams, • Integrate AI tools with enterprise systems and data sources, • Develop reusable prompts, templates, and workflow accelerators, • Ensure compliance, governance, and secure AI operations, • Manage deployment lifecycle, monitoring, and optimisation A successful AI Workspace Engineer should have: • Hands-on experience with Microsoft 365 (Copilot, Copilot Studio, Graph API, M365 Admin), • Experience with Google Workspace (Gemini, NotebookLM, Admin Console, Add-ons), • Proven track record embedding AI into business workflows, • Strong understanding of identity, governance, and security controls, • Microsoft Graph API and Google Workspace APIs, • Azure AI, Azure OpenAI, Vertex AI, • Power Automate, Apps Script or similar automation tools, • Knowledge of Responsible AI practices, • Microsoft 365 Enterprise Administrator Expert, • Microsoft Azure Solutions Architect Expert, • Google Professional Collaboration Engineer or relevant Google Cloud certifications, • Competitive daily rate between £680 and £700 a day inside IR35., • Opportunity to work within a leading organisation in the financial services industry., • Gain valuable experience in AI-driven projects within a technology-focused environment.

Infrastructure Security Architect – Infrastructure Security, Business Continuity, Disaster Recovery, IT Security, Wintel/Azure Server Security, Operational Resilience Testing. Permanent, London, (Hybrid 3/2), £85k - £95k +Bonus +Benefits Infrastructure Security Architect required to focus on operational resilience testing and remediation ork within the disaster recovery, backup and restore and broader business continuity context surrounding Wintel / Azure infrastructure environments. Some of this work will include security hardening work in both pre-emptive and reactive capacity as part of a wider Wintel Engineering team. Working collaboratively with both BAU and Project teams your project work will focus on improving the environment(s) essentially working to strengthen the IT security position and your BAU work will focus on Disaster Recovery and Security Incident Response during major incidents. Core responsibilities will include: • Design, management and enhancement of Security Solutions within VMWare vSphere and related SAN infrastructure environments, • Operational Resilience Testing for Infrastructure (Red Team Exercises, DR / Failover Tests, Security Threat Scenario Testing), • Reactive Disaster Recovery Management; Backup and Restore, • Liaison with Infosec teams to ensure compliance of the infrastructure environment, • Automation of Security Testing utilising Powershell Scripts, • Server Hardening and Cyber Security Engineering in partnership with the CyberSec Engineer(s), • Implementation of security protocols inc SSO, MFA, PIM/PAM, PKI, Zero Trust policies etc, • Design of Security Solutions within Wintel and Azure Cloud Infrastructure environments, • Experience of backup and restore procedures within a mid-sized corporate company, • Background in Wintel Engineering– Windows Server, AD/GPo/Entra etc, Azure Cloud, • Reasonable capability with Powershell scripting for automation of security tests, • Operational Resilience Testing – DR, BCP, Security Incidents etc, • Understanding of infrastructure security protocols PIM/PAM, PKI etc, • Experience and understanding of Cyber Security monitoring and response (infrastructure)

Join Us as a Secured Network Services (SNS) Engineer Are you passionate about protecting digital infrastructure and building secure, resilient networks? Do you thrive in collaborative environments where innovation, inclusion, and mentorship are valued? We’re looking for a Secured Network Services Engineer to help shape the future of our enterprise network—someone who brings technical excellence and a commitment to safeguarding systems that support thousands of users. What You’ll Do: As an SNS Engineer, you’ll be at the forefront of designing and implementing secure network solutions across both on-premises and cloud environments. You’ll collaborate with architects and engineers to deliver projects from concept to completion, ensuring our infrastructure remains robust, compliant, and future-ready. Your Core Responsibilities: Design, Improve, and Innovate: • Implement new technologies and enhance existing ones based on architectural guidance., • Recommend scalable, secure solutions for infrastructure upgrades and modernization., • Work with switches, routers, firewalls, wireless controllers, SDN fabrics, load balancers, NAC servers, and cloud networking tools., • Provide Tier 3 support for complex incidents and escalations., • Maintain clear documentation using tools like Microsoft Visio., • Participate in on-call rotations and uphold service level agreements., • Lead cross-functional projects and communicate effectively with technical and non-technical teams., • Mentor junior engineers and foster knowledge-sharing., • Bachelor’s degree in Computer Science, MIS, or related field., • CCNA Routing & Switching certification., • 3+ years of experience in network or information security., • 3–5 years designing and implementing enterprise networks (10,000+ users)., • Strong knowledge of Cisco technologies (Layer2 LAN, high availability, routing protocols)., • Certifications: Arista ACE L3, CCNP, PCNSE, CISSP, CISM, CISA, CRISC., • Experience with Palo Alto firewalls, F5 load balancers, VPNs, NAC solutions, and Infoblox., • Familiarity with cloud networking and automation (Python, Ansible)., • Strong problem-solving and time management skills., • Clear and inclusive communication across diverse teams., • Ability to prioritize tasks and meet project deadlines., • Commitment to continuous learning and professional growth., • Willingness to work flexible hours, including occasional nights/weekends.

Are you looking for a company that will encourage you to grow and improve? About the company A rapidly growing Managed Service Provider is seeking an experienced 1st/2nd line support engineer to join their IT team. The ideal candidate will have some experience within an MSP, they would be eager to learn and up-skill themselves via courses/ exams as well as be confident enough to take the initiative , Responsibilities • 1-2 years of User Desktop Support experience - i.e. solid desktop support skills., • Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues., • Microsoft Office - resolving customer issues on all versions., • Server administration (e.g. Active Directory, group policy, logon problems including remote logon issues)., • Microsoft 365 Administration (Exchange, SharePoint, OneDrive) - e.g. mailbox limits, mailbox sharing, file and folder permissions., • Smartphone email support (e.g. mailbox setup and synchronisation issues)., • A self-managing individual with attention to detail and documentation, aware of how to interact differently and prioritise depending on level of seniority of the end user., • At least 1- 2 year exp in support role, • Previous exp in MSP, • Performance-related salary increases (biannual within first 2 years, annual thereafter) and annual bonus., • Bi-annual performance review with management to focus career progression., • Pension., • Remuneration of all work expenses., • Microsoft training plan - study material, study leave and exam costs provided. Bonus of £500 for every exam passed towards certification., • Regular opportunities for overtime., • Long service increases in holiday allocation - 1 day extra 1 holiday per 1 year of service.

We have a fantastic new job opportunity for a Bid Manager for the Middle East region (MEA), to join a world class architecture & design practice who have designed and complete many successful leisure and commercial projects across the world. Location of the job London office ( 6 days a month work from home, otherwise office based) Language requirements for the job Fluency in English is essential. Fluency also in Arabic is an advantage but not essential Company background Our client is an international architecture & design practice who have been responsible for some of the most high-profile design projects across the world, especially international sports, leisure and entertainment venues and well as commercial projects. Job responsibilities of the Bid Manager, Middle East region As part of the company global business development team, the role of the Bid Manager MEA will be to work alongside internal and external stakeholders and focus on the winning new work projects in the middle east region by managing the full bid processes. Your role will typically include the following duties and responsibilities: • Creating and managing winning Middle Eastern bid process strategies and ensuring excellence from opportunity identification to delivery, • End-to-end accountability for pre-positioning, win strategy, storyboarding, bid kick-off, clarifications, response development, submission, interview and post-bid feedback / hygiene, • Assessing client requirements and working with internal and external stakeholders to ensure that bid responses are tailored, high-quality, and submitted on time, • Driving collaboration between internal and external stakeholders, including supply chain partners and design teams, • Designing and implementing bidding best practices, including our approach to win strategy, the bidding process and the centralised knowledge library, • Working with other bid specialists as a community of practice to improve the standard and effectiveness of written responses and shared best practice, • Managing the upcoming submissions pipeline The successful candidate background • Fluency in English is essential. Fluency also in Arabic is an advantage but not essential, • Be an expert in Middle Eastern bid management in architecture or a construction-related field, with demonstrated success in establishing and reinforcing best practices, • In-depth knowledge of construction and RIBA design stages, Design & Build, EPC, RFPs and design competitions, • Exceptional project management skills, with the ability to oversee multiple bids with precision – APMP certification highly valued, • Great writing and editing skills, • Strong leadership and communication skills, with a talent for fostering knowledge sharing and continuous improvement £40,000 to £60,000 neg. Excellent benefits To apply for this exciting opportunity, Please send your CV to us immediately! Contact: Jonathan Grimes

Cloud Engineering ManagerEpsom, Surrey Financial Services Hybrid Working £70k - £80k + Benefits I am recruiting for a Cloud Engineering Manager on behalf of my financial services client based in Epsom, Surrey. As a Cloud Engineering Manager you will work in team 5 and will have x3 direct reports.As a Cloud Engineering Manager you will be an experienced hands on engineer with strong Azure design skills, along with AZ-104, AZ-305 certifications.Cloud Engineering Manager Responsibilities: • Deployment and configuration of cloud services, • Ongoing configuration and maintenance of Azure cloud services, • Produce configuration design documentation (LLD) for proposed solutions, • Azure tenancy administration, • Implementation of cloud security infrastructure and defined security policy, • Migration of legacy systems to Azure cloud platform, • SQL Database Infrastructure administration on-prem and cloud deployments, • Azure capacity planning and Disaster Recovery, • Storage lifecycle management including blob, files SharePoint and OneDrive, • Backup strategy alignment, monitoring, escalation, resolution and MI, • In conjunction with the Service Desk, ensure CMDB artifacts are maintained and accurate and all resources are included., • Providing support to the Service Desk for Infrastructure incidents and escalations, • Support Solution Architecture Team, • Develop and maintain operating and costing MI for management, • Deployment and maintenance of infrastructure monitoring tools into security and operational monitoring platforms, • Maintain Infrastructure diagrams, • In conjunction with the change manager ensure changes and maintenance windows are effectively enacted, • Maintain transitional legacy physical and virtual infrastructure assets (Server & Networking), • Team management via work allocation, regular meetings, conduct performance reviews measuring performance against agreed objectives and mentoring team members., • Previous experience working in a regulated environment, • Excellent communication skills, • Pro-active, detail focused, can-do attitude, • Excellent problem-solving skills, • Low level Azure cloud design & solutioning, • People management and development, • Cloud networking and desire to develop skill set, • Cloud monitoring tools, • Platform security, DLP & MFA, • Good hands-on experience of Microsoft technology and terminology, • Working knowledge of AWS, • VDI platforms (e.g. Azure Virtual Desktop, VMware ESX and Horizon VDI Platforms), • Veeam Experience (Backup & Replication, Back up for Azure, Backup for Microsoft 365 & Data Cloud Vault), • Azure Administration experience & certifications, • Azure ASR and Disaster recovery testing, • Azure Networking & Firewalls., • Microsoft 365 Enterprise including Exchange Online and SharePoint Online, • Infrastructure-as-code technologies (Terraform, Arm, Azure DevOps), • Cloud security infrastructure and defined policy, • SQL Server Administration

Job Title: AV Install EngineerLocation: LondonPay: £200.00 - £250.00 per day (depending on experience)Type: Freelance / Contract An established AV integration company is looking for an experienced Freelance AV Install Engineer to support ongoing projects across a range of corporate environments. This role offers consistent work on a day-rate basis, working with a team that delivers high-end, reliable AV solutions to major businesses, meeting rooms, boardrooms, and collaborative workspaces. Key Responsibilities: • Installation and commissioning of AV equipment, including displays, video walls, audio systems, conferencing solutions (Zoom, Teams), and control systems, • First and second fix cabling and hardware installation, • Rack building, cable management, and terminations, • Reading and interpreting technical drawings and schematics, • Testing, troubleshooting, and ensuring the functionality of all installed systems, • Proven experience as an AV Installation Engineer within corporate environments, • Strong technical knowledge of AV equipment and platforms (e.g. Crestron, Extron, Biamp, Logitech, Microsoft Teams Rooms), • Ability to work independently and deliver high-quality installations, • Full set of tools and PPE, • ECS/CSCS certification (preferred), • Full UK driving licence and own transport (desirable but not essential depending on site), • Availability for immediate or short-notice start

Security Risk Assessment Specialist - Freelance Contractor - Brussels Rate: Flexible Duration: 1 year - freelance contract Hybrid: 8 days onsite in Brussels office in a month, the rest can be worked remotely Division: CISO - IT Risk About the Role: We are looking for an experienced and dynamic Senior Security Analyst to join our IT Risk Transformation team. In this role, you will contribute to the design and enhancement of our application security risk assessment process and will perform security risk assessments across a wide range of applications. To achieve it, you will work closely with multi-functional teams from all the organization and will be exposed to a diversified set of topics, business and technologies. Your responsibilities: • Contribute to the design of an application security risk assessment framework:, • Design of the approach for executing the application security assessment, • Participate to the design the data model supporting above activities, • Build standard reporting templates, • Organization of the documentation & tracking of the activity, • Execute security assessment, • Analyse the business context, technical architecture, and supporting components of applications using sources such as CMDB, network topology, documentation, and workshops., • Identify relevant threats, risk scenarios, and appropriate security controls based on the application's specific environment., • Detect security gaps, articulate clear and actionable findings, and provide practical recommendations., • Produce detailed reports outlining risks, observations, and recommended security measures., • 5-10 years of proven experience conducting security risk assessments., • Hands-on experience contributing to the design of security processes, frameworks, or security solutions., • Solid understanding of cybersecurity frameworks (e.g. ISO 27001, CIS, NIST, and DORA) and threat / risk frameworks (e.g. MITRE, EBIOS…), • Good knowledge of financial IT security regulatory requirements: DORA, ESMA, etc., • Practical understanding on how Information security controls must be implemented. Experience in defining or applying security requirements on Microsoft Azure, IBM Mainframe, Microsoft Windows platforms is a plus., • Fluency in English., • The candidate has a previous experience in the financial sector., • Knowledge of financial markets, FMIs and CSD operations is an advantage, • Experience with tools like ServiceNow, Excel, and basic security testing platforms., • Experience with ServiceNow GRC is an advantage, • Certification such as CISSP, CSSLP, CCSP, CISM, CISMP, GCIH, CEH, etc. is an advantage., • Strong communication and coordination skills, with the ability to engage effectively with stakeholders across diverse teams (Supply Chain, CISO, IT, etc.)., • Proactive and self-motivated, comfortable working in a dynamic and continuously evolving environment., • Strong analytical capabilities combined with creative problem-solving skills., • Structured and synthetic, able to deliver clear, concise, and relevant responses to requests., • Calm, organized, and efficient under pressure, maintaining clarity even in situations of uncertainty., • Collaborative mindset, able to work effectively with executives, business leaders, and technical teams., • Strong communication and coordination skills, with the ability to engage effectively with stakeholders across diverse teams (Supply Chain, CISO, IT, etc.)., • Proactive and self-motivated, comfortable working in a dynamic and continuously evolving environment., • Strong analytical capabilities combined with creative problem-solving skills., • Structured and synthetic, able to deliver clear, concise, and relevant responses to requests., • Calm, organized, and efficient under pressure, maintaining clarity even in situations of uncertainty., • Collaborative mindset, able to work effectively with executives, business leaders, and technical teams., • Autonomous and well-organized, with strong prioritization and time-management abilities. Please do send across to me the most up to date CV to

Dynamics 365 Senior Developer - London OverviewWe are seeking an experienced Dynamics 365 Senior Developer to lead the design, development, and delivery of Microsoft Dynamics 365 solutions. This London-based role is ideal for someone with strong technical expertise and excellent collaboration skills, working closely with stakeholders, architects, and functional consultants to build high-quality, scalable systems. Salary£75,000 per annum Key Responsibilities Design, develop, and customise Dynamics 365 CE/CRM solutions. Build and maintain plugins, workflows, custom actions, JavaScript, Power Automate flows, and system integrations. Lead full lifecycle development from technical design through to deployment. Partner with functional consultants to translate business needs into robust technical solutions. Develop and maintain integrations using APIs and third-party systems. Troubleshoot issues, optimise performance, and implement best-practice approaches. Provide technical leadership and mentor junior developers. Ensure all development aligns with Microsoft best practices, security standards, and governance frameworks.* Support upgrades, migrations, and ongoing enhancements across the Dynamics 365 platform. Skills & Experience Proven experience as a Dynamics 365 Developer, ideally at senior or lead level. Strong proficiency in: C#, .NET, JavaScript Dynamics 365 SDK, Plugins, Custom Workflows Power Platform (Power Apps, Power Automate) Experience with Dataverse, solution management, and ALM processes. Solid understanding of integration patterns and API development. Strong documentation skills and the ability to work effectively in a fast-paced environment. Desirable Microsoft certifications (PL-400, PL-600, MB-600). Experience with Dynamics 365 Finance & Operations or other Microsoft business applications.* Exposure to DevOps pipelines and CI/CD practices. What We Offer £75,000 salary Professional development and Microsoft certification opportunities* A collaborative, London-based environment with complex, high-impact projects

NDT Technician Level 2 (Eddy Current Testing Required)Aviation MRO EnvironmentOur client is seeking an experienced NDT Technician Level 2 to join a fast-paced aerospace MRO operation, supporting the inspection and evaluation of aircraft components, including landing gear.This role requires a certified Level 2 NDT Technician (EN4179 or equivalent) with Eddy Current Testing (ECT) authorisation as a minimum requirement.Key Responsibilities:Perform NDT inspections in line with company and industry standards (including ECT and other applicable methods).Evaluate aircraft components to EASA/CAA/FAA and Part 145 requirements.Maintain accurate documentation, including PER records.Support the development and maintenance of technique sheets alongside Level 3 personnel.Ensure compliance with safety, environmental, and quality procedures.Liaise effectively with production and cross-functional departments.Requirements:Valid NDT Level 2 certification (EN4179 or internationally recognised equivalent).Mandatory Eddy Current Testing (ECT) certification.Good IT skills (SAP and Microsoft Office desirable).Right to live and work in the UK.Full time, Permanent position Location: HayesShift: Monday - Friday days Potential to move to 4 on 4 off which will add £4,000 shift allowance.Salary: £38,000 - £42,000 per annum If you feel you are suitable or would like to know more apply now or contact Callum Withey at Shorterm group for more information.

MB 739 IT Infrastructure Engineer Location: King’s Cross, LondonSalary: £50,000 per annumReports To: IT DirectorIndustry: Global Consultancy Are you an experienced IT professional with a passion for infrastructure, security, and systems reliability?A global consultancy based in King’s Cross is seeking an IT Infrastructure Engineer to join its growing technology team. This is an exciting opportunity to work with cutting-edge systems and play a key role in maintaining and securing a complex IT environment that supports operations worldwide. About the Role As an IT Infrastructure Engineer, you’ll take responsibility for maintaining and improving the company’s physical and virtual IT systems. You’ll work closely with colleagues in the infrastructure team to ensure systems remain secure, patched, and optimised, while supporting the organisation’s digital transformation and cloud initiatives. Key Responsibilities • Maintain and patch the Windows Server and PC estate (Windows 7–11 and Server 2008–2022)., • Manage antivirus and malware systems, investigating and resolving security alerts., • Ensure data integrity through reliable backup configuration, testing, and disaster recovery processes., • Administer and monitor Active Directory, Azure Entra, and Intune environments., • Manage compliance policies, conditional access, and mobile device management., • Work with third-party providers supporting SIEM and threat analytics systems., • Lead on implementing IT security best practices, standards, and access controls., • Support infrastructure and security projects, including system upgrades and migrations., • Create and maintain technical documentation and standard operating procedures. You’re an analytical, proactive IT professional with a strong grasp of infrastructure, networking, and cybersecurity principles. You enjoy problem-solving, working collaboratively, and ensuring that systems run efficiently and securely. Essential Skills & Experience • Proven experience in IT infrastructure, desktop, or systems support., • Strong technical knowledge of Microsoft operating systems (Windows client and server)., • Hands-on experience with Active Directory, Intune, and Azure Entra., • Familiarity with antivirus, backup, and monitoring solutions., • Excellent written and verbal communication skills. It would be highly preferable if this candidate has Azure skills including: managing and automating infrastructure, ensuring security and compliance, monitoring performance, and optimizing costs. Key duties include provisioning and configuring virtual machines and other resources, setting up CI/CD pipelines, implementing backup and disaster recovery solutions, and managing user access with tools like Azure AD and role-based access control (RBAC). • Relevant IT or security certifications (e.g. Microsoft, CompTIA, Cisco)., • Salary of £50,000 per annum plus competitive benefits, • Flexible working arrangements., • Opportunities for ongoing professional development and certification., • A collaborative, forward-thinking environment within a global consultancy.

Trainee AI Engineer – No Experience Needed Future-proof your career in Artificial Intelligence – starting today. Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. Train online at your own pace and land your first AI Engineer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£45,000. Why AI? AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. How It Works Step 1 – AI Engineering Fundamentals Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. Step 2 – Data Fundamentals Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. Step 3 – Notebooks & IDEs Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. Step 4 – Python Programming Master Python, covering everything from the basics to object-oriented programming (OOP). Step 5 – Python Streamlit Project Apply your Python skills by building a car price prediction app using Python and Streamlit. Step 6 – Python for Data Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. Step 7 – AI Sentiment Analysis Project Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. Step 8 – AI Prompt Engineering Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. Step 9 – Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. Step 11 – Machine Learning Fundamentals Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. Step 12 – Machine Learning Project Put your machine learning knowledge into practice with a hands-on project. Step 13 – AI & Data Ethics Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. Step 14 – Oral Exam Complete a virtual oral exam to assess your understanding and ability to apply your learning. Step 15 – AWS Certified Cloud Practitioner Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. What You Get · 100% online, self-paced training · Microsoft AI-900 certification included · 1-to-1 tutor and recruitment support · Real-world project experience · Job guarantee – get a job or your money back · Starting salary of £28,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London Ready to Start? If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Power Platform Developer - Remote - £80K Nigel Frank is partnering with a leading Microsoft Solutions Partner to recruit a Power Platform Developer to join a team delivering innovative, scalable business solutions. This is an excellent opportunity for someone passionate about low-code technologies, automation, and building impactful applications that drive real business value. You will work closely with internal teams and clients to understand business requirements and translate them into modern, effective digital solutions. The ideal candidate will enjoy creating user-focused applications, improving system performance, and continuously enhancing usability and functionality across platforms. Key Responsibilities: • Design and develop custom applications and automated workflows using Power Apps and Power Automate., • Build engaging, data-driven dashboards and reports with Power BI., • Create and deploy conversational agents using Copilot Studio., • Integrate Power Platform solutions with Microsoft 365, Dynamics 365, and third-party systems., • Degree in Computer Science, Information Systems, or equivalent experience., • At least 2 years' experience developing Power Platform solutions., • Strong technical knowledge of Power Apps (Canvas & Model-Driven), Power Automate, Power BI, Power Pages, and Copilot Studio., • Experience working with SQL Server, SharePoint, Dynamics 365, and Azure.

First Line Support Engineer / IT Service Desk Technician Join a forward-thinking managed services organisation as a 1st Line IT Support Engineer delivering IT support, troubleshooting and cloud computing solutions. This hybrid role offers exposure to Microsoft Azure, cybersecurity and digital transformation projects. If you’ve also worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, 1st Line Support Engineer, First Line Support Technician, Technical Support Engineer, Application Support Analyst, Cloud Support Engineer, IT Support Technician, IT Technician, Service Desk Analyst, Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist. SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Faringdon / Chancery Lane EC1N) and 2 days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday Fantastic Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer / IT Service Desk Technician to join a dynamic managed services environment supporting a diverse client base across corporate IT and cloud computing platforms. As a First Line Support Engineer / IT Service Desk Technician you will provide 1st line technical support, troubleshooting Windows and macOS systems, managing user accounts and contributing to cybersecurity best practice. You will work within ITIL-aligned service desk processes. The organisation is seeking a motivated First Line Support Engineer / IT Service Desk Technician who thrives in a fast-paced IT support setting, enjoys continuous learning and is keen to develop Microsoft Azure, Modern Desktop and Intune expertise. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the First Line Support Engineer / IT Service Desk Technician include: • 1st Line Support: Act as the initial point of contact for IT helpdesk queries, logging, categorising and prioritising incidents, • Technical Troubleshooting: Diagnose and resolve issues across desktops, laptops, mobile devices and operating systems including Windows and macOS, • User Account Administration: Manage password resets, account updates and multi-factor authentication via Active Directory and Azure AD, • Hardware and Software Setup: Install, configure and maintain hardware, applications and business systems, • Service Desk Documentation: Maintain accurate records within ticketing systems and contribute to knowledge base articles, • Customer Service Delivery: Provide clear, jargon-free communication and timely updates to end users, • Continuous Improvement: Identify recurring issues and support service improvement and process optimisation initiatives, • Professional Development: Engage in Microsoft certification training including Azure, Intune and Modern Desktop CANDIDATE REQUIREMENTS • Previous experience in IT support, IT helpdesk or technical support within a managed services or corporate IT environment, • Experience with troubleshooting Windows and macOS operating systems, • Familiarity with ITIL processes and service desk best practice, • Experience with Active Directory and Azure AD user administration, • Microsoft certifications such as AZ-900, MS-900 or SC-900, or willingness to achieve them, • Strong communication skills with the ability to explain technical concepts clearly, • Ability to prioritise workloads and manage incidents in a fast-paced environment, • A proactive approach with a passion for cloud technologies, cybersecurity and continuous learning BENEFITS • Learning and development opportunities including Microsoft certifications and internal and external training, • Career progression opportunities, • 21 days holiday increasing after 3 years of service plus public holidays and Birthday off, • Private healthcare after probation, • 40% off gym membership, • Great pension scheme from day one, • Cycle to work scheme, • Eyecare vouchers, • Central location, next to a famous food market, • A friendly, inclusive, sustainable work environment, • Regular social events (tech-infused minigolf and darts, pool, and more!), • Electric car scheme after 2 years of service, • Recruitment referral scheme APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14439 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Technical Support Engineer Do you enjoy owning incidents end-to-end and working in a structured ITIL-led support environment? We’re recruiting a Technical Support Engineer to join an established IT Operations team in London. This is a replacement hire, joining a collaborative support function where service quality, accountability, and clear processes are genuinely valued. What’s on offer • Salary up to £40,000, • Shift pattern between 8:00am and 6:30pm, Monday to Friday, • Join an experienced support team of 12 engineers, • Exposure to both technical engineering and service management, • Providing third-line technical support and owning incidents end to end, • Working within ITIL v4-aligned processes, with a strong focus on incident management, • Using ServiceNow as the ITSM platform for tickets, workflows, and reporting, • Supporting Microsoft 365, Active Directory, Windows 11, Intune, SCCM, and Citrix, • Supporting remote working technologies including VPN, MFA, and mobile devices, • Providing AV support across meeting rooms, • Building and supporting laptops and desktops, • Contributing to proactive incident management and service improvements where possible, • Proven experience as a Technical Support Engineer or Senior IT Support Analyst, • ITIL v4 certification strongly preferred, • Strong Microsoft 365 and Active Directory administration skills, • Confident handling incidents in a structured, process-driven environment, • Comfortable balancing technical troubleshooting with service management discipline, • Excellent communication and customer service skills If you’re looking for a role where you can focus on quality incident management, work within clear ITIL processes, and be part of a supportive IT team, we’d love to hear from you. Apply now to find out more. Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.

Artificial Intelligence is used in every industry and as artificial intelligence requires data to operate there is now a massive growing demand for Data experts. If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future within Data Science. We use our specialised Data Science Career programme which looks to assist, train and place qualified candidates into a career pathway in Data Science. Our career program is designed for entry level individuals with limited or no experience. Please do not apply if you are already an experienced Data Analyst as we will be looking primarily at entry level roles. Demand for candidates who are experts in working with Data and AI has grown 20% year on year with salaries of £50k+. Business decisions rely on data to ensure correct business decisions are made and the role of the data analyst in the new digital world is now essential for business owners. Current average salaries in the sector for lower-level positions and fully trained Data Experts: • Junior Data Analyst - £30,000, • Data Analyst - £50,000, • Business Analysts - £60,000 Courses have been identified by our recruitment partners as industry standards for the Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Step 1 - Data Administration Training Data is extracted using various method which are normally IT driven. We provide you with access to the following courses to ensure you are employable as a data analyst. • Microsoft excel - to expert level., • Learn SQL - the programming language used for extracting data from more complex databases., • Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Step 2 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification achieved by completing a 1-hour exam. The course is online and comes complete with exam simulators and revision tools. You will have access to a tutor and a 1-hour online revision workshop prior to your exam. This qualification sets you on course to becoming a data analyst. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. A Business Analyst Foundation certificate will make you more employable and enable you to cross over into Business Analyst roles. Business Analysis Foundation accredited by the BCS. Study time is around 15 hours, and qualification is achieved by online exam. Step 4 - Recruitment Support Now you are qualified for an entry level Data Analyst position our recruitment support team will begin working with you to help you secure your first role based on your new qualifications and any other experience. We are industry pioneers helping candidates build careers since 2007 with a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you with job applications, interviews and provide a full cv review based on your new qualification and written to maximise your chances of obtaining a role. They will provide you with guidance as to roles most suitable for you. This will include mock job interviews as well as any help you feel you need. Step 5 - CompTIA Data X Qualification Once you have started working in an entry level role, you will now complete the CompTIA Data X qualification. This in an advanced Data Science qualification designed to lift your career the that of a Data Scientist. This builds on the knowledge of the Data+ certification and enables you to demonstrate your knowledge in advanced data processing, cleaning, and statistical modelling concepts. You will demonstrate your knowledge of machine learning, industry trends and use of specialised data science applications. You will also apply mathematical and statistical methods appropriately. Step 5 is not a requirement for our job guarantee as this stage is designed to advance your data career to the next level. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check out our testimonials. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Job Summary Working directly under the Projects Team Manager, and alongside a team of other IT engineers, administrators, specialists and technicians, this IT Systems / Network Administrator will fill a vital role in rolling out and implementing new project deployments for our clients. You will be implementing new technology systems – Computers, smart phones, tablets, servers, switches, firewalls, access points, applications, cloud deployments, etc. Qualifications & Skills • Must possess a minimum of three years of customer service experience, • Five years’ experience administering business networks, • Advanced troubleshooting experience (networking, desktop, server/OS, & virtualization), • Advanced Experience with TCP/IP, DNS, DHCP, • Advanced Experience configuring and supporting Windows , or 2025 Server, • Expert level in supporting Microsoft 365, Active Directory, and/or Google Workspace, • Advanced experience configuring and deploying Firewalls, • Microsoft Office Application skills, • Experience with Backup/Disaster Recovery/Business Continuity systems, • Experience with switching VLANs and trunking, • Experience managing MDM platforms, • High attention to detail and excellent oral and written communication, • Demonstrate integrity and ability to maintain client confidentiality, • Ability to work on multiple assignments with minimal supervision Additional Responsibilities: • Project status recording and documentation, • Time entry and time management skills, • Escalate issues that require additional skills, • Adhering to team performance goals, • Research as needed for technical solutions and configurations Other Requirements – Physical Demands & Certifications: • Ability to work in an office setting including; sitting for long periods of time, lifting, bending. Ability to work in diverse client environments as onsite work is required for this role., • Must have valid driver’s license and reliable transportation for occasional work offsite., • Microsoft Administrator level certification or equivalent, or commitment to obtaining certification within 9 months., • Cisco, Fortinet, VMWare or other certifications a plus, • Background and Reference Checks are mandatory part of the recruitment and hiring process Job Classifications Reports To: Project Team Manager Compensation: £50,053 to £81369 per year, depending on experience and location FLSA Status: Non- exempt Location: United Kingdom When: Starting Mid-April Hours: Flexible Monday- Flexible Friday 9 am- 6 pm, evening & weekend work as needed, overtime as needed. Limited travel to Europe and USA. About SpotLink SpotLink is a premier, high-skill, high-capabilities, San Diego based technology solutions provider. We specialize in Managed IT Services, Managed Security Services, Software Engineering, & Voice Solutions for small and mid-sized businesses. As an industry leader for IT solutions, we provide a wide range of technology services. SpotLink offers multi-featured benefits that include competitive and attractive compensation, paid technical training/certification, holidays, paid-time off (PTO), medical, dental, vision, matching Simple-IRA and more. You will receive ongoing training and plenty of opportunities for advancement. You'll also enjoy a fun, friendly atmosphere with weekly company lunches, snacks and beverages.

Onsite IT Support Engineer / 2nd Line Desktop Support Technician A fantastic opportunity for a skilled IT Support professional with strong Microsoft 365, Azure and endpoint management experience to join a fast-growing managed services environment delivering high-quality technical support and cloud computing solutions. If you’ve also worked in the following roles, we’d also like to hear from you: 2nd Line Support Engineer, Technical Support Engineer, IT Helpdesk Analyst, Desktop Support Engineer, Application Support Analyst, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £32,000 per annum + up to £4,000 Bonus + Benefits (see below) LOCATION:Fully Onsite at London client sites (zones 1-6) JOB TYPE: Full-Time, Permanent ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Support Engineer / 2nd Line Desktop Support Technician to join a dynamic managed services environment supporting London-based clients. As an Onsite IT Support Engineer / 2nd Line Desktop Support Technician you will act as a key escalation point, resolving complex IT support issues across Microsoft Windows, Microsoft 365, Azure cloud services and endpoint management platforms. The Onsite IT Support Engineer / 2nd Line Desktop Support Technician will deliver outstanding customer service, manage incidents and service requests in line with ITIL processes, and mentor junior team members while ensuring SLAs and security standards are consistently achieved. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the Onsite IT Support Engineer / 2nd Line Desktop Support Technician include: • Second Line Technical Support: Log, classify and resolve incidents and service requests via telephone, email and live chat, • Incident Escalation: Investigate complex desktop support and end-user computing issues escalated from 1st Line, • Microsoft Environment Support: Troubleshoot Windows 10/11, Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint), Entra ID, Active Directory, Intune and Autopilot, • Cloud & Infrastructure Support: Assist with Azure administration, DNS, DHCP and infrastructure monitoring toolsets, • New Starter Provisioning: Support onboarding processes and configure user accounts, devices and access, • Vendor Liaison: Escalate application issues to third-party software vendors where required, • SLA Management: Manage P1 incidents and priority tickets in line with agreed service level agreements, • Call Queue Ownership: Maintain accurate ticket documentation and provide regular client updates, • VIP Support: Deliver high-priority assistance to senior stakeholders, • Team Development: Mentor and support 1st Line engineers to enhance technical capability, • Field Support Cover: Provide onsite support cover when required CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in a 2nd Line IT Support, Service Desk Analyst or Technical Support Engineer role, • Proven experience of troubleshooting Microsoft Windows 10/11 and Microsoft 365 applications, • Experience with Entra ID, Active Directory, Intune and Autopilot administration, • Experience with DNS and DHCP configuration and troubleshooting, • Experience working within an ITIL framework, including Incident Management and Service Request Fulfilment, • Proven experience of working to SLAs within a structured service desk environment, • Excellent communication and customer service skills with clear written and spoken English, • Ability to prioritise workload, manage competing demands and maintain high-quality ticket documentation, • Proactive, solutions-focused approach with strong problem-solving skills, • Experience within a Managed Service Provider (MSP) environment, • ITI v3 or v4 Foundation certification, • Experience supporting Apple Mac devices, • Knowledge of cyber security best practice and security incident processes, • Experience in an ISO27001 aligned environment, • Experience with Windows Server administration and networking / WiFi troubleshooting BENEFITS • Performance based bonus (up to £4,000), • Industry renowned training and certifications (sponsored), • Personal development time with access to Pluralsight training platform, • Discretionary company sick pay, • 23 days’ holiday plus Bank Holidays, increasing with length of service, • Day off on your birthday APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14470 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Watford, Hertfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

We are looking for an experienced Maintenance Operative, with a solid background in general repair and maintenance, to join our 500-bed luxury student accommodation in central London. Full-Time, 40 hours per week - Monday to Friday 8am to 5pm and 9am to 6pm on a rota basis, with 1 in 4 Saturdays 8am – 5pm with a day off in Lieu As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner. My client is an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. Key Responsibilities: • Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues., • Liaise with and monitor onsite contractors to ensure completion of work., • Responsible for the day to day reactive and preventative maintenance., • Responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks water hygiene flushing / temperature monitoring, shower head descaling and health & safety checks., • Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks., • Undertake scheduled flat inspections and complete all resultant actions in a timely manner., • Record, log and monitor any maintenance issues that may arise within the maintenance logbook., • Ensure that maintenance records are kept for all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certification., • Ensure that all Property Documentation Files are accurately maintained and up to date., • Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permits., • Always interact with students professionally, showing empathy towards any maintenance issues you may find and understanding that this is their home., • Experience gained in plumbing, joinery and basic electrical (changing lightbulbs, switches and sockets), • Take ownership of responsibilities and display pride in work carried out., • Previous experience of working in student accommodation, BTR or hotels would be advantageous, • Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken., • Hold a relevant qualification in either plumbing, joinery, or electrical systems if possible. Ritz recruitment – Employment Agency

IT Field Support Engineer / Onsite Second Line Technician Join a forward-thinking managed services environment as an IT Field Engineer delivering onsite and remote IT support, troubleshooting Windows and Mac systems, Office 365, Azure and networking solutions across Central London clients. If you’ve also worked in the following roles, we’d also like to hear from you: Service Desk Analyst, IT Support Analyst, Infrastructure Engineer, IT Helpdesk Analyst, IT Support Engineer, IT Technician, Technical Support Engineer, 2nd Line Support Engineer, 2nd Line IT Support Technician, Onsite Support Engineer, IT Field Engineer SALARY: £40,000 - £45,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 4 days from client sites or the City of London office (Farringdon / Chancery Lane EC1N) and 1 day from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday Fantastic Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for an IT Field Support Engineer / Onsite Second Line Technician to join a dynamic managed services team supporting clients across Central London. As an IT Field Support Engineer / Onsite Second Line Technician you will deliver onsite and remote IT support, troubleshooting Windows 10 and 11, macOS, Office 365 and Azure environments while maintaining strong customer relationships. The IT Field Support Engineer / Onsite Second Line Technician will travel to client sites, implement IT strategies, support cloud computing, networking, cybersecurity and infrastructure projects, and ensure systems remain secure, optimised and aligned with best practice. APPLY TODAY Ready to make your next career move? Apply Today for our Recruitment Team to review. DUTIES Your duties as the IT Field Support Engineer / Onsite Second Line Technician include: • Onsite IT Support: Deliver professional technical support across client sites, resolving hardware, software and infrastructure issues, • Remote Troubleshooting: Provide responsive remote IT support for desktops, laptops, mobile devices and cloud platforms, • Microsoft 365 Administration: Support Outlook, OneDrive, SharePoint, Teams and Intune environments, • Systems Support: Maintain and troubleshoot Windows 10 and 11 and macOS devices, • Server & Directory Management: Support Active Directory, DNS and DHCP within Windows server environments, • Network Support: Configure and troubleshoot WiFi, firewalls and routers to ensure reliable connectivity, • Cloud & Security: Assist with Azure Virtual Desktop, multi-factor authentication, conditional access and compliance policies, • Email Management: Manage email routing, third-party spam filters and mail tracing, • Documentation & Knowledge Sharing: Maintain accurate records and contribute to the technical knowledge base, • Client Relationship Management: Act as a trusted advisor, delivering clear communication and exceptional customer service CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in professional IT support within a managed services or corporate IT environment, • Proven experience of troubleshooting Windows and Mac operating systems, • Experience with Microsoft 365 including Exchange Online, Teams, SharePoint and Intune, • Experience supporting Windows server technologies including Active Directory, DNS and DHCP, • Understanding of networking principles including WiFi, firewalls and routers, • Experience with Azure Virtual Desktop and cloud computing environments, • Understanding of cybersecurity controls including multi-factor authentication and conditional access, • Experience managing third-party vendors and resolving printer or hardware issues, • Microsoft Certifications, particularly cloud ones such as MD-102 and MS-700, • CompTIA A+, Network+ BENEFITS • Access to continuous training, mentorship, and certification support, • Career progression opportunities, • 21 days (increasing after 3 years of service) holiday, public holidays, • Birthday day off, • Private healthcare and 40% off gym membership, • Great pension scheme from day one, • Cycle to work scheme, • Eyecare vouchers, • Central location, next to a famous food market, • A friendly, inclusive, sustainable work environment, • Regular social events (tech-infused minigolf and darts, pool, and more!), • Electric car scheme after 2 years of service, • Recruitment referral scheme bonus, • Be part of a 70-strong family with low turnover and a high-impact culture The organisation aims to respond to all applications. However, if you have not heard from them within 4 weeks, please assume your application has not been successful on this occasion. We appreciate your interest and encourage you to apply for future opportunities. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14479 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Operator Renewables / Oil&Gas /CCUS / Hydrogen / Wind / FPSO / £30k - £45k plus 20 % bonus holidays pension Hybrid 2 days office Responsibilities • Support offshore structural engineering across feasibility, FEED, troubleshooting and decommissioning phases., • Design metallic offshore structures (fixed platforms, floating topsides) and develop FEA models., • Design foundation elements including piles and mud mats., • Assess and re-design existing structures, life-extension studies and inspection plans., • Prepare technical documents: reports, specifications and scopes of work., • Provide technical input for drawings and attend coordination meetings., • Work closely with internal teams and other disciplines throughout project delivery., • Liaise with clients, shipyards, contractors and certification bodies., • Ensure compliance with offshore design standards and HSEQ requirements. Knowledge & Experience 1- 3 Years exp ONLY • Familiarity with structural and FEA software., • Experience with DNVGL SESAM or ANSYS is an advantage., • Proficient in Microsoft Office and AutoCAD. Candidates must have right to work in the UK

Who We Are: TrustedTech is a leading Microsoft Cloud Solution Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Microsoft Support Services for medium and enterprise-sized businesses. Our robust team of in-house, U.S-based Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program. Prioritizing a people-centric mission, TrustedTech has transformed the Microsoft software licensing experience, giving IT professionals complete confidence in the success of their Microsoft investment. TrustedTech is the fastest-growing Microsoft Partner globally, with a presence in the UK and Europe for just over two years. Our continued success is built on relentless customer focus, innovation, and a world-class team. You’ll be joining a high-energy, high-impact organisation with the opportunity to make the role your own and directly influence our growth across the region. Overview: We are seeking an experienced Cloud Solutions Consultant (Azure) to join our UK Cloud Services team. This is a customer-facing, commercially aware role for an Azure professional who can independently design and deliver modern cloud solutions while partnering closely with Sales to drive optimisation and growth opportunities. In addition to proactive architecture and delivery work, you will also act as a senior technical escalation resource for complex Azure infrastructure issues, providing structured troubleshooting and ownership when required. You will operate across proactive architecture, migration, and modernisation initiatives, presales solution design, and advanced troubleshooting. This role requires technical depth, strong communication skills, and the ability to build trusted advisor relationships with customers while confidently stepping in during production-impacting incidents. Responsibilities: Azure Design & Delivery: • Support the design and implementation of Azure infrastructure solutions, including: Virtual Networks, VPN Gateway, and hybrid connectivity; Network Security Groups and security best practices; Azure Virtual Machines and storage solutions; Azure Backup and Site Recovery., • Assist with hybrid identity integrations using Entra ID and AD DS., • Contribute to Azure landing zone deployments aligned to Cloud Adoption Framework (CAF) principles., • Support governance implementation (RBAC, Azure Policy, tagging standards, and cost controls)., • Participate in infrastructure assessments and migration planning sessions., • Assist with production migrations and post-migration validation., • Produce clear technical documentation and architecture diagrams. Presales & Commercial Collaboration: • Partner with Sales teams to support technical validation in presales engagements., • Identify Azure optimisation opportunities across existing customer environments (cost, performance, security, governance)., • Provide technical input into proposals and solution designs., • Support customer discovery calls to understand infrastructure challenges and growth plans., • Contribute to cost modelling discussions under senior guidance., • Help position modern Azure solutions aligned to customer objectives. Trusted Advisor & Customer Engagement: • Build strong customer relationships through consistent technical engagement., • Act as a developing trusted advisor by providing practical, outcome-focused guidance., • Lead or co-lead technical review meetings., • Proactively recommend improvements to customer Azure environments., • Communicate technical concepts clearly to both technical and non-technical stakeholders., • Demonstrate ownership and accountability in all customer interactions. Support & Escalation Assistance: • Investigate and resolve Azure infrastructure issues., • Support troubleshooting across networking, identity, and hybrid connectivity., • Assist in resolving production incidents., • Contribute to structured root cause analysis (RCA) documentation., • Work with Microsoft Support when required., • Document recurring issues and contribute to internal knowledge sharing. Required Skills & Qualifications (must-haves): • 3+ years of infrastructure engineering experience, • 2+ years of hands-on Azure experience, • Working knowledge of: Azure IaaS (compute, networking, storage); Hybrid connectivity concepts; Identity fundamentals (Entra ID, AD DS); Backup and disaster recovery principles, • Exposure to Azure migrations or infrastructure transformation projects, • AZ-104: Azure Administrator Associate certification (required), • Strong ambition to progress towards AZ-305, • Commercial awareness and comfort working alongside Sales teams, • Strong communication skills and confidence in customer-facing settings, • Proactive, solutions-oriented mindset Preferred Skills & Qualifications (nice-to-haves): • Experience in MSP, CSP, or Microsoft Partner environments, • Exposure to Infrastructure as Code (Terraform, Bicep or ARM), • Awareness of Azure governance and cost management strategies, • Experience participating in presales technical engagements, • Experience supporting production environments Key Competencies: • Customer Focus: Prioritises customer outcomes and long-term value over short-term fixes, • Commercial Awareness: Understands how technical decisions impact cost, risk, and growth, • Technical Growth Mindset: Actively building architectural and advisory capability, • Collaboration: Works effectively with Sales, architects, and support teams, • Ownership & Accountability: Follows through and takes responsibility for delivery and engagement quality Working Environment/Location: • Type: Hybrid (3 days onsite, 2 days WFH), • Working Hours: 8:30 am to 5:30 pm, • Office Headquarters: 3 New St Square, London EC4A 3BF Benefits: • Above Market Salary, • Comprehensive Private Health Insurance, • Extra 4 Days of Annual Leave After 1 Year, • Pension Scheme, • Monthly Company Events, • Monthly Team Lunches, • Ongoing training, certification support, and career development opportunities in a rapidly growing Microsoft Partner environment.

Azure IaaS Cloud Architect – Azure Networking (Primary), SAP Migration, Landing Zones & FinOps Role Summary We are seeking a Senior Azure IaaS Cloud Architect with Azure Networking as the primary skill, complemented by deep SAP on Azure IaaS experience and strong FinOps discipline. This role owns the network‑first, cost‑aware infrastructure architecture for SAP workloads on Azure, ensuring secure, high‑performance, highly available, and financially optimized Azure environments. The architect will design enterprise Azure networking, lead SAP migrations to Azure IaaS, and apply FinOps principles to control and optimize infrastructure spend across SAP landscapes. Primary Skill Area: Azure Networking (Critical & Mandatory) The successful candidate must be a strong Azure Network Architect first, with SAP, IaaS, and FinOps capabilities built on top of this foundation. Azure Networking Responsibilities • Architect and own enterprise Azure networking designs, including:, • Hub‑and‑spoke topology, • Virtual WAN (where applicable), • Design SAP‑optimized Azure network architectures, covering:, • VNet and subnet design per SAP tier, • Latency, throughput, MTU, and routing considerations, • SAP inter‑tier communication flows, • Lead hybrid connectivity architecture, including:, • ExpressRoute (mandatory, primary connectivity), • Site‑to‑Site VPN (secondary / DR), • Design and govern:, • Network Security Groups (NSGs), • User Defined Routes (UDRs), • Azure Firewall and/or NVAs, • Architect secure ingress and egress using:, • Azure Load Balancer, • Application Gateway (WAF), • Define DNS, routing, and traffic‑flow strategies for SAP users, integrations, and management services, • Ensure networking aligns with Zero Trust, enterprise security, and SAP certification requirements Azure IaaS Architecture (Secondary, Cost‑Aware) • Architect enterprise‑scale Azure IaaS platforms for SAP workloads, • Design and govern:, • SAP‑certified Azure Virtual Machines, • Managed disks (Premium / Ultra), • Availability Sets and Availability Zones, • Own infrastructure sizing, capacity planning, and performance tuning for SAP HANA, • Define OS‑level standards (Linux / Windows) for SAP, • Design HA/DR‑ready infrastructure meeting strict RTO/RPO targets SAP on Azure IaaS – Migration & Runtime • Lead SAP ECC and SAP S/4HANA migrations to Azure IaaS, • Architect SAP‑certified designs including:, • ASCS/ERS high availability, • HANA scale‑up and scale‑out, • Cross‑zone and cross‑region resilience, • Design SAP disaster recovery using Azure Site Recovery, • Work closely with SAP Basis teams to ensure SAP supportability, • Support cutover, go‑live, and post‑migration stabilization Azure Landing Zones – Network‑ & Cost‑Centric • Design and implement Azure Landing Zones with a network‑first and cost‑aware approach, • Define:, • Management group and subscription hierarchy, • Network‑centric landing zone patterns, • Shared services and connectivity hubs, • Build SAP‑ready landing zones, ensuring:, • Network isolation per SAP tier, • Controlled ingress/egress, • Hybrid integration with on‑prem SAP landscapes, • Act as the design authority for Azure network, platform, and cost governance standards FinOps & Cost Optimization (Explicit Responsibility) • Embed FinOps principles into Azure IaaS and SAP architecture decisions, • Design cost‑optimized Azure network and infrastructure architectures, including:, • Right‑sizing SAP VMs and HANA instances, • Storage tier selection and performance‑cost trade‑offs, • Network cost optimization (ExpressRoute, egress, traffic flows), • Define and enforce:, • Resource tagging standards, • Cost allocation by SAP system, environment, and business unit, • Use Azure Cost Management to:, • Monitor SAP infrastructure spends, • Identify cost anomalies and optimization opportunities, • Support forecasting and budgeting for SAP landscapes, • Advise stakeholders on cost vs resilience vs performance trade‑offs, • Support ongoing cost optimization post‑migration, not just initial design Infrastructure Automation & Azure DevOps • Deliver networking, IaaS, and cost‑governance automation using:, • Terraform (preferred), • ARM / Bicep, • Build Azure DevOps pipelines for:, • Landing zone deployment, • Network and connectivity provisioning, • SAP infrastructure rollout, • Enforce governance, cost controls, and consistency through code Required Skills & Experience Mandatory (Primary Screening Criteria) • Deep Azure Networking expertise (PRIMARY SKILL), • Proven experience designing enterprise Azure network architectures, • Strong ExpressRoute and hybrid connectivity experience, • Extensive experience as an Azure IaaS / Infrastructure Architect, • Proven SAP on Azure IaaS experience, • Azure Landing Zone design and implementation, • Strong FinOps / cost optimization experience for Azure IaaS, • Infrastructure as Code (Terraform preferred), • Azure DevOps CI/CD experience, • Led multiple SAP migration programs, • Strong Linux and Windows OS expertise for SAP, • Data‑center to Azure network migration experience, • Experience advising customers on SAP cloud cost governance Certifications (Preferred) • Microsoft Certified: Azure Solutions Architect Expert (AZ‑305), • Microsoft Certified: Azure for SAP Workloads Specialty, • AZ‑104 (Azure Administrator Associate), • FinOps Foundation Practitioner (nice to have) Role Level • Senior / Lead Azure Infrastructure Architect, • Azure Networking, SAP IaaS & FinOps Design Authority

Senior Application Architect London | Hybrid (2 days) We're looking for a senior‑level Application Architect to take ownership of a wide portfolio of enterprise applications and help drive the firm’s long‑term technology strategy. This role sits within the Strategy & Architecture team and is ideal for someone with deep experience in enterprise applications, strong architectural governance skills, and a background in legal or professional services. What You’ll Be Doing • Owning a portfolio of enterprise applications across multiple business areas (HR, Finance, Compliance, Marketing, etc.), • Leading architectural governance, design reviews and ensuring adherence to standards, patterns and principles, • Working closely with vendors and managing technical engagement across projects, • Taking ownership of current and upcoming projects, including cloud transformation initiatives, • Developing and maintaining 2‑, 3‑ and 5‑year technology roadmaps, • Assessing new applications, technologies and SaaS solutions, ensuring they align with the wider enterprise strategy, • Designing integrations across COTS and hybrid SaaS applications, • Working with stakeholders at all levels, including partners and C‑suite, to explain complex architectural decisions in clear, accessible terms, • Creating and maintaining architectural artefacts, documentation and non‑functional requirements, • Helping to mature the firm’s Microsoft ecosystem, including M365, SharePoint Online and Azure services, • Researching new technologies and contributing to continuous improvement across the architecture function Must‑Have • Senior experience in enterprise application architecture, • Experience designing, integrating and supporting off‑the‑shelf (COTS) and SaaS applications, • Strong knowledge of Microsoft 365 and Microsoft Azure (IaaS, PaaS, SaaS), • Experience working in a mid‑to‑large organisation, ideally with a global presence, • Strong stakeholder management skills and the ability to communicate technical concepts to both technical and non‑technical audiences, • Experience leading projects end‑to‑end from a due‑diligence and architecture perspective, • Ability to manage multiple enterprise projects and ensure roadmap alignment Highly Desirable (These are not essential, but strongly preferred) • Experience working in‑house within a law firm or professional services environment, • Hands‑on experience with legal/professional applications such as:, • InTapp, • Aderant, • SAP SuccessFactors, • ViewPoint, • iManage, • TOGAF certification, • Azure Solutions Architect certification, • Understanding of enterprise governance frameworks If you're a senior Application Architect with strong enterprise experience, excellent communication skills and the ability to lead complex application projects, we’d love to hear from you. Please apply with your most up‑to‑date CV.

Cyber Security Engineer Location: London / Hybrid Department: IT Security Salary: £60k + Benefits About the role As part of our IT Security strategy for continual improvement, we are strengthening cyber security across the organisation to ensure a safe, compliant and resilient technology environment for all users. We are looking for a Cyber Security Engineer to join our IT Security team and play a key role in security operations, incident response, vulnerability management and the ongoing development of our security posture. This is a hands-on role for a driven security professional who enjoys both technical depth and working collaboratively across teams. You will be involved in day-to-day security operations while also contributing to longer-term security improvements, projects and risk reduction initiatives across the organisation. Key responsibilities • Monitor, investigate and respond to cyber security incidents using SIEM, EDR/MDR and other security tooling, • Perform deep-dive incident analysis across multiple log sources to identify root cause, indicators of compromise (IoCs) and remediation actions, • Conduct proactive and reactive threat hunting activities, • Manage vulnerability assessments, web application scanning and remediation as part of BAU operations, • Perform risk assessments, identify security gaps and define remediation options, • Work closely with IT, Infrastructure, Cloud and Service teams to improve security controls across the organisation, • Review, onboard and manage log sources into SOC/SIEM platforms, • Validate and respond to security alerts generated by SIEM and endpoint protection platforms, • Manage security incidents and tickets in line with ITIL best practices (ServiceNow), • Support governance, compliance and audit activities (ISO27001, Cyber Essentials, CIS benchmarks, GDPR), • Produce clear security reports and communicate risks and threats to both technical and non-technical stakeholders, • Participate in security audits, tabletop exercises and continuous improvement initiatives, • Ensure best-practice configuration across security platforms as recommended by vendors Key skills & experience Essential: • Previous experience working in a technical Cyber Security or Security Operations role, • Hands-on experience with security incident response and investigation, • Strong knowledge of Microsoft security technologies (Azure, Entra ID, O365, Exchange, Defender), • Experience working with SIEM, vulnerability scanners, endpoint protection and email security solutions, • Good working knowledge of DNS, web proxy, email security (DMARC, DKIM, SPF), • Understanding of vulnerability and risk assessment methodologies, • Familiarity with MITRE ATT&CK framework and modern threat landscapes, • Strong communication skills with the ability to explain technical concepts to non-technical audiences, • Experience working within ITIL and change management processes, • Ability to work independently while contributing effectively as part of a team Desirable: • Experience working in or alongside a SOC environment, • Knowledge of NIST, NIS-R and PCI DSS, • Experience with WAF, IDS/IPS, firewalls and network security tools, • Exposure to automation or scripting, • Degree-level education or equivalent industry experience, • Microsoft security certifications (or working towards), • ITIL v4 certification, • Self-motivated, proactive and driven to continuously improve security, • Highly analytical with strong attention to detail, • Comfortable working under pressure and prioritising incidents, • Excellent interpersonal skills with the ability to build strong stakeholder relationships, • Opportunity to make a real impact on organisational cyber security, • Exposure to a broad range of security technologies and challenges, • Supportive team environment with scope for growth and development, • Involvement in meaningful security projects and initiatives If you would like to hear more information about this exciting opportunity I would love to hear from you! Feel free to contact Catherine Burn at or apply online.

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. Contact Center Engineer / Senior SME Location -London, UK Onsite role- 5 days from office Job Description We are seeking a Contact Center Engineer / Senior SME to own high‑severity, complex, and business‑critical incidents across Genesys Cloud CX and Cisco Unified Contact Center Enterprise (UCCE) platforms supporting mission‑critical enterprise Voice Network. This role acts as the final escalation point (L3) and provides deep technical leadership across cloud and on‑prem contact center architectures, including voice media, routing, integrations, and underlying network and infrastructure dependencies. The engineer will lead cross‑functional triage, perform deep root‑cause analysis, guide platform stability initiatives, and mentor Level‑2 engineers. Key Responsibilities Incident & Problem Management (Genesys Cloud CX & UCCE) • Act as L3 escalation for all high‑severity P1/P2 contact center incidents across Genesys Cloud CX and Cisco UCCE., • Lead technical triage, incident bridges, and resolution strategy during major outages in coordination with the Technical Manager., • Perform deep root cause analysis (RCA) across contact center applications, voice, network, IVR, CRM, and infrastructure layers., • Identify systemic weaknesses and eliminate repeat incidents through structural corrective actions., • Author executive‑ready RCA documents including business impact, preventive actions, and long‑term remediation plans., • Drive problem management, corrective action tracking, and service stabilization initiatives. Voice, Media & Network Engineering • Own advanced troubleshooting of SIP signaling, call setup, and session negotiation (Genesys Cloud CX & UCCE)., • Diagnose RTP media issues including one‑way audio, packet loss, jitter, latency, and codec mismatches., • Lead investigations involving SBCs, gateways, carriers, PSTN, and hybrid cloud/on‑prem voice paths., • Collaborate with network and security teams on NAT, firewall rules, QoS, load balancing, and voice path optimization. Cisco UCCE / CVP / CUCM Responsibilities (Added Scope) • Provide L3 operational and troubleshooting support for Cisco UCCE contact center environments., • Troubleshoot and support core UCCE components, including:, • UCCE (PG, Rogger, AW, HDS), • CUCM call control and SIP trunks, • CVP (Call Server, VXML, Reporting), • ICM scripting, routing logic, and call flow behavior, • Diagnose call routing failures, agent state issues, peripheral gateway problems, and CTI integration defects., • Support CTI integrations with CRM systems and third‑party applications., • Analyze logs, router traces, CVP logs, CUCM traces, and network captures to isolate complex issues., • Partner with Cisco TAC and internal infrastructure teams during critical incidents., • Support hybrid contact center environments, including coexistence or migration scenarios between UCCE and Genesys Cloud CX. Architecture & Platform Engineering • Design, review, and optimize:, • End‑to‑end contact center call flows (Genesys & UCCE), • Routing strategies and interaction handling models, • Integration, redundancy, and failover patterns, • Review and approve high‑risk production changes, ensuring rollback and recovery plans are clearly defined., • Own deep understanding of platform limits, capacity thresholds, and scaling behavior., • Define and validate disaster recovery, failover, and high‑availability strategies., • Maintain accurate architecture diagrams, call flow designs, and failure‑mode documentation. Integrations & Ecosystem • Troubleshoot complex integrations involving:, • Salesforce CTI, APIs, OAuth, and data synchronization, • Microsoft Dynamics CRM, • UCCE CTI / CVP / third‑party integrations, • Act as technical liaison between:, • Genesys vendor support, • Cisco TAC, • Network, voice, SBC, and carrier teams, • CRM and application teams, • Security, IAM, and compliance teams, • Challenge vendor or carrier conclusions when technical evidence indicates alternate root causes. Change Governance & Production Readiness • Review changes for risk assessment, production readiness, and operational impact across both platforms., • Provide technical approval guidance for CAB and high‑risk changes., • Validate upgrades, patches, and new feature rollouts from a stability and resilience standpoint., • Ensure operational readiness before go‑live, including fallback and monitoring strategies. Operational Excellence & Technical Leadership • Drive MTTR reduction through engineering improvements and root‑cause elimination., • Design or guide proactive monitoring, diagnostics, and health‑check automation initiatives., • Mentor and guide Level‑2 engineers on advanced troubleshooting and architecture best practices., • Maintain and evolve SOPs, operational runbooks, and architecture documentation., • Contribute to continuous service improvement initiatives across Run Units. Required Skills & Experience • 6–10+ years of experience supporting enterprise contact center platforms., • Strong hands‑on experience with Genesys Cloud CX., • Proven L3 support experience with Cisco UCCE, including CUCM and CVP., • Expert‑level understanding of:, • Contact center routing, call flows, and agent states, • SIP, RTP, voice gateways, SBCs, and carrier interconnects, • Experience with CRM integrations (Salesforce, Dynamics)., • Proven ability to lead P1/P2 incident bridges and cross‑team resolution., • Strong experience in large enterprise, MSP, or Run Unit (RU) environments., • Ability to communicate complex technical issues clearly to stakeholders and executives. Preferred / Good‑to‑Have • Genesys Cloud CX Professional or Specialist certification, • Cisco certifications (CCNP Collaboration, UCCE exposure), • Cloud networking and security knowledge (AWS, IAM concepts), • Automation, scripting, or health‑check development experience, • Experience supporting regulated or high‑availability environments Key Behavioral Attributes • Strong technical ownership and decision‑making capability, • Calm, authoritative leadership during crisis situations, • Structured analytical mindset with strong RCA focus, • Mentorship‑oriented and documentation‑driven

Senior Consultant - AI Platform Deployment Engineer | Permanent | Fully onsite • Salary: Up to £85,250, • Hybrid Model: 5 days on-site (for the first 6-months), the role will become nearly fully remote after the initial client project., • Role Location: Central London, • Industry: Financial Services Job Summary: My client, one of the UK's leading IT Solutions & technology services organisations, is seeking a Senior Engineer to join their cutting-edge, rapidly expanding delivery practice on a permanent basis. For the first 6 months, you'll be working directly with one of the most prominent names in global Financial Services on a large AI deployment project. The successful candidate will act as a hands-on technical engineer, using their Python and PowerShell skills to integrate & deploy pre-configured AI models for Azure AI Foundry and Azure OpenAI environments. Key Responsibilities: • Deployment & integration of pre-configured AI Models using Python & PowerShell, • Hands-on deployment using Azure AI Foundry and Azure OpenAI platforms, including model lifecycle management and integration into client workflows., • Contribute to the upkeep of identity, access control, and security configurations. Qualifications and Requirements: • Python (strong hands-on) for deployment – ideally of AI models, • PowerShell (solid hands-on) for deployment – ideally of AI models, • Azure Foundry (at least an understanding or some experience of what it is / how it works) & OpenAI, • General Azure knowledge & experience, • Understanding of best practices & strong communication skills, • Recent experience within major Financial Services (highly desirable), • Ideal Certification: Microsoft Certified Azure AI Engineer Associate (AI-102). Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates; we use experienced and dedicated recruiters who want to match the best people to roles.

Digital Customer Success Manager (CSM) - M365 Copilot Chart ITALIAN Language is Must Role Title: Digital Customer Success Manager Would you love to build expertise around the next generation of SaaS Business Applications cloud services? As a Digital CSM you will become part of the next generation of customer engagement specialists at Microsoft. As an CSM, your customer’s success comes first, and their success with the business solutions they build on Microsoft 365 Copilot Chart is core to Microsoft’s success. You will work with a wide range of customers to help them adopt technology and realize their business vision, providing them with guidance on how to address obstacles to their success and how to best take advantage of the competencies available on Microsoft’s broad Partner channel. You will be empowered to shape customer relationships for Microsoft's 365 Copilot Chart customers, serving as a key contact helping your customers achieve high utilization and successful outcomes from their Microsoft Dynamics 365 and Power Apps cloud services. Responsibilities • Establish and maintain strong relationships with assigned customers, serving as their primary point of contact and trusted advisors., • Understand customers' business needs, goals, and challenges to identify opportunities where M365 Copilot Chart can provide value and drive business outcomes., • Planning and Strategy: The CSM must collaborate with the customer and relevant stakeholders to develop a migration plan and strategy. This involves identifying key milestones, dependencies, and potential risks. The CSM assists in setting realistic expectations and timelines while ensuring that the migration plan aligns with the customer's goals. The CSM acts as a liaison between the customer and the technical teams involved in the migration process. Throughout the migration process, the CSM maintains open and regular communication with the customer. Once the migration is complete, the CSM continues to provide support and guidance to the customer., • Guide customers through the onboarding and implementation process, ensuring a smooth transition and successful adoption of M365 Copilot Chart., • Conduct regular check-ins with customers to assess their satisfaction, address any issues, and provide proactive support and guidance., • Collaborate with cross-functional teams, including sales, consulting, and technical support, to coordinate efforts and deliver exceptional customer service., • Develop and execute customer success plans tailored to each customer's unique objectives, outlining milestones, success metrics, and action items., • Provide training and enablement to customers to maximize their utilization ofM365 Copilot Chart and optimize their business processes., • Monitor and analyze customer usage and adoption data, identifying trends, patterns, and opportunities to drive product engagement and expansion., • Proactively identify and mitigate risks to customer satisfaction, escalating issues as necessary and driving prompt resolution., • Advocate for customer needs and feedback within the organization, collaborating with product management and development teams to influence product roadmap and enhancements., • Stay up to date with industry trends, best practices, and product updates related to M365 Copilot Chart, maintaining a deep understanding of the platform's capabilities and value proposition., • Over 1 years of M365 Copilot Chart consultancy experience, • Excellent architectural knowledge of M365 Copilot Chart, • Performance Troubleshooting experience, • Experience of providing Pre-Sales Demonstrations, • Experience of working on full life cycle implementations & configurations across multiple versions of M365 Copilot, • Excellent understanding and knowledge of core M365 Copilot Chart, • 5+ Years of Industry experience, • B.SC, BE, B. Tech in CS, or IT, • The candidate should have Dynamics 365 F&O Intermediate level certifications ., • Should stay current on the required Dynamics 365 certifications, as well as new certs that are relevant.

Japanese speaking Expense Admin Officer (Ref: MY47148) A foreign bank based in London is seeking an Expense Admin Officer. You will be responsible for supporting expense administration, payroll- and tax-related matters, and governance processes within the General Affairs Department. The ideal candidate will have solid experience in expense and accounting administration within a Japanese company and be able to support budgeting, regulatory compliance, and expatriate-related administration accurately and reliably. ELIGIBLE APPLICANTS: • (O) Eligible visa: Permanent residence, Spouse, Partner, • (X) NOT eligible: Student visa, Requiring visa sponsorship, Working holiday, Graduate, Freelance WORK TYPE: Hybrid work available VISA SUPPORT: No TYPE: Permanent, full-time WORKING HOURS: 9:00-17:00 from Monday to Friday SALARY: up to £60k, depending on experience START: ASAP LOCATION: London – hybrid work Key Responsibilities: • Preparing expense tickets and checking expense approvals against budgets and authorisation levels, • Monitoring expense payment results and investigating queries or discrepancies, • Supporting branch budget operations, including: Budget preparation, Budget forecasting, Budget reporting, Monitoring expense budgets, • Supporting regulatory and governance-related matters, including: Senior Managers Regime, Certification Regime, Branch governance structure, Policies and Procedures updates, Head Office reporting, • Supporting tax services for expatriate staff under the instruction of the Assistant Manager, including preparation of expatriate tax returns and PSA/dispensation processes, • Maintaining and updating internal manuals and policies, such as: Operating Expenses Manual, Payroll Manual, Governance and Internal Control policies, • Providing administrative and record-keeping support to expatriate staff, • Providing cover for other team members within the department as required, • Supporting ad-hoc General Affairs duties, including contract management, meeting arrangements, attendance at meetings, and minute taking, • Undertaking other reasonable duties as required by management Ideal Candidate: • More than 4-5 years’ experience in accounting and/or expense administration within a Japanese company, • 3-5+ years’ experience in expense and accounting administration roles, • Bookkeeping and/or accounting qualification or equivalent practical experience, • Experience working in either Japanese or English language business environments, • Business level of English and Japanese, • Strong working knowledge of Microsoft Office applications, • High level of accuracy and attention to detail, • Ability to handle confidential information appropriately *All applicants for the Expense Admin Officer must have the right to work in the country without any restrictions as the Company is not able to offer visa support. *We regret that we cannot accept applications from YMS, Graduate or Student visa holders. *When contacting us, please include the job reference number (Ref: MY47148) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

Associate Director London About us Hoare Lea is an award-winning engineering consultancy with a creative team of engineers, designers, and technical specialists. We provide innovative solutions to complex engineering and design challenges for buildings. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. We take personal responsibility to achieve a shared vision, combining strong relationships with technical excellence. When we embark on a project journey, we are making a commitment to the client and to each other. We are committed to demonstrating how positively balancing human-centric design with planet-conscious solutions is the ultimate measure of success through our ___ vision. Our clients are industry leading, always striving to achieve the best and to push the boundaries of sustainability. We work on a wide range of projects in most sectors. For example, with a focus on human-centred, environmentally sustainable design, Hoare Lea delivered the world’s first workplace fit-out to achieve both BREEAM Outstanding and WELL Certified Gold (One New St Square). Our DfP pioneer project (Timber Square) became the UK’s first NABERSUK Design for Performance project to achieve a 5* design reviewed target rating. At Hoare Lea you’ll have the opportunity to not just work on exciting projects such as these, but to also engage with the industry. Hoare Lea regularly collaborate with UKGBC, CIBSE and were one of the first to sign up to support the Building Services Engineers Declare initiative. You’ll be part of progressive and exciting projects, able to experience innovative schemes and gain knowledge across all sectors. With a structured Career Paths Framework, you’ll have a clear understanding of the pathway for advancing your career. About the role A fantastic career opportunity has arisen for a creative and driven Associate Director to join our Sustainability Group. The role is based in our London office and will be part of our broader Sustainability group which has a presence in every Hoare Lea office across the country. Working alongside a range of specialist engineers and consultants, you will be joining a collaborative, knowledgeable, highly engaged team who love what they do, and offer a supportive, flexible, and high performing work culture. You will be both people-focused and client-centric. This role focuses on overall team leadership, line management, project delivery, technical leadership, and Business Development, You will be responsible for project leadership of Sustainability workstreams for our most complex projects and responsible for delivery across the team. As part of the role you will: • Take ownership and deliver large scale projects with industry leading clients., • You will be in a Client facing role, attending project meetings and disseminating the brief within the project team. You will need to be of personable nature and an excellent communicator., • Manage and prioritise the workload of the team., • Report resourcing requirements to the project lead team., • Contribute to the development of other team members., • Effectively delegate, manage and review work undertaken by others., • You will be financially astute and work with the Director to help monitor fee expenditure, resource and work delivered., • Oversee and lead a range of Sustainable Design analysis workstreams, which may include but not limited to: embodied carbon of materials, circular economy opportunities, building performance simulation, operational energy use, energy generation, overheating., • Lead the development of sustainability and energy strategies., • Lead the delivery of environmental assessments (such as BREEAM, WELL, HQM, etc) from early design stages through to completion., • Supporting the drive towards realising net zero whole life carbon in our projects., • Working with other members of the Sustainability Group on research and development initiatives to allow us to stay at the cutting edge of knowledge in our industry., • As well as project-related work, the Group engages directly with industry undertaking research and development studies, and authoring industry guidance. The role also presents the opportunity for involvement in this aspect of the Group’s work to those keen to have a direct influence on the industry. About you Key Skills & Knowledge: You will have detailed knowledge, competence and qualifications in a selection of the following fields. It is not expected that applicants will have expertise in all of the below topics. Applicants will be expected to have focus areas and detailed knowledge within them and should demonstrate a willingness to gain expertise in other topic areas. • Energy strategies, • Building Regulations Part L assessments using Elmhurst and IES, • NABERS UK modelling, • In-Use energy modelling and assessment, • Dynamic modelling for thermal comfort assessments and overheating risk assessments, • BREEAM and HQM assessments, • Bespoke sustainability charters, • Health and wellbeing strategies and certification, • Production of planning documents including sustainability statements, energy statements, whole life carbon reports and circular economy statements, • Net zero carbon strategies and embodied carbon calculations, • Circular economy strategies. To be successful in this role you’ll need: • Experience working within a sustainability consultancy, you will be looking for a new challenge within a practice at the very forefront of our field., • Like us, you will be serious about sustainability., • You will bring technical expertise (with a degree in an applicable field) and a passion for creating sustainable solutions., • You will have an in-depth understanding of London planning requirements, • You will be confident in leading sustainability workshops with design teams., • You will relish being part of dynamic team within a progressive and well-respected firm., • You will have good communication skills and an enthusiasm for working within a team environment., • Qualified and recognized within the industry with Chartered status, • You will provide a lead role in an integrated project design team with other construction professionals., • Experienced team leader/line manager., • An excellent communicator who enables, promotes, and drives technical excellence for the ultimate benefit of the client., • Demonstrable experience working with clients / contractors / architects in a design oriented / consultant role., • Self-awareness, an open mind, and a spirit of generosity, • Experience of supporting others to develop knowledge, skills, and confidence. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange an introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, ___ Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list. #LI-HYBRID

We have a permanent opportunity here at Dalkia UK for a Compliance Coordinator to join our team on our Selfridges contract. This role will be based on site in the London branch 5 days a week This role will provide comprehensive compliance and administrative support to the Selfridges Oxford Street account, ensuring statutory and contractual compliance documentation is accurately processed, controlled, and reported through Dalkia systems. Support the delivery of compliance assurance across four Selfridges stores and a supporting office, promoting strong governance, accuracy, and timely completion of compliance activities. Work closely with the site management team, engineers, supervisors, and central compliance functions to ensure all compliance documentation, records, and processes are completed in line with Dalkia procedures and client requirements. The Role • Check, validate, and process completed compliance documentation in line with contract and statutory requirements., • Upload, manage, and maintain compliance records within Aurora CAFM and the CAP (Compliance Assurance Portal)., • Monitor compliance status, chasing outstanding documentation and escalating gaps or risks to the appropriate manager., • Support the administration of PPM and statutory compliance workflows, ensuring documentation is correctly linked to assets and work orders., • Liaise daily with engineers and supervisors to ensure accurate submission of reports, certificates, and supporting evidence., • Generate compliance reports and dashboards for site management and central teams as required., • Maintain accurate records, audit trails, and document control in line with Dalkia quality procedures., • Deal with incoming compliance-related enquiries in a professional and efficient manner, directing issues where necessary., • Support day-to-day site administration duties, including document control, filing, data entry, and correspondence., • Assist with preparation of client-facing compliance reports and responses to audit actions., • Ensure all compliance documentation is correctly stored, version-controlled, and readily retrievable for audits or inspections., • Carry out any other reasonable administrative or compliance-related duties as required to support the contract. Hours of Work • Monday to Friday, 8am – 5pm 40 hours per week Benefits • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters Qualifications and Experience Required Essential • Proven experience in an administrative, compliance, or contract support role, ideally within Facilities Management, engineering, or a regulated environment, • Strong attention to detail with the ability to accurately check, validate, and process compliance documentation, • Experience working with computerised systems and maintaining accurate records and audit trails, • Confident user of Microsoft Office (Excel, Word, Outlook), particularly for data entry, tracking, and reporting, • Ability to manage competing priorities, meet deadlines, and work methodically in a fast-paced environment, • Strong communication skills, able to liaise effectively with engineers, supervisors, managers, and central teams, • Ability to work independently while also supporting a wider operational team, • Clear understanding of the importance of process adherence, governance, and compliance, • Willingness to be site-based at Selfridges Oxford Street and support multiple stores and an office environment Desirable • Previous experience working within Facilities Management, building services, or engineering contracts, • Experience using Aurora CAFM or similar CAFM systems, • Experience using compliance management or assurance portals (e.g. CAP or equivalent systems), • Basic understanding of statutory compliance (e.g. PPMs, certification, asset records), • Experience supporting audits, inspections, or compliance reviews, • Knowledge of document control principles and quality management systems (e.g. ISO 9001 environment), • Experience producing management or client-facing reports, • Familiarity with working in a high-profile, live operational environment such as retail or public-facing sites At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you #INDDF2

Company Description Cinos is a leading systems integrator specializing in delivering innovative technology solutions that empower global organizations to embrace digital transformation. With expertise spanning Collaboration, Connectivity, Networks, Security, Infrastructure, and Audio Visual, Cinos provides end-to-end integration services. Trusted by enterprises of all sizes, Cinos simplifies technology management and enables businesses to focus on achieving strategic goals. Operating from regional offices in Europe, North America, and Asia, the company is committed to offering global customers reliable and seamless solutions with exceptional service standards. Role Description This is a full-time hybrid role based in Frimley and the London Area, United Kingdom. As a Technical Installation Engineer, you will install, configure, and manage technology equipment, ensuring optimal performance. Responsibilities include system commissioning, review and advise on technical solution design, troubleshooting technical issues, and ensuring customer satisfaction during deployment. You will coordinate with clients and other team members, ensuring projects are executed seamlessly while providing exceptional customer service. Qualifications • Minimum 3 years installing AV equipment., • 12 months experience specifically dedicated to setting up and configuring AV equipment., • High level of experience on-site implementing knowledge gained during technical training courses to the extent where multiple areas of individual expertise can be identified., • AVIXA CTS Exam ideally completed and passed., • Commitment to complete AVIXA CTS-I., • Crestron DM and NVX., • Crestron Toolbox Software for troubleshooting., • Biamp Tesira., • Q-SYS., • Dante Level 1, (Ideally Level 2)., • Microsoft Teams and Zoom Rooms., • E.g. Crestron Flex, Crestron Mercury, Poly, Logitech., • Zoom Integration Certification., • Cisco Video Conferencing endpoint deployment. Requirements • Full clean UK driving licence, • Minimum of 5 years UK residency to meet the requirements for SC level security clearance

Company: Elizabeth School of London Position: Front Desk Receptionist Location: ON-SITE, London, Holborn, UK Salary: £25,400 Pro Rata basis Per Annum Employment Type: Part-Time Working Hours: (This role operates with two fixed schedules. Applicants may select either of the following schedules based on availability) • Monday - Tuesday (1PM to 9PM), • Thursday - Sunday (11AM to 7PM) About Us The Elizabeth School of London (ESL) is a higher education provider committed to offering relevant, high-quality programmes on campuses across six major cities including London, Birmingham, Leeds, Leicester, Manchester, and Northampton. With an inclusive approach to the recruitment of students, we provide one-to-one academic and career guidance with the purpose of widening access to higher education among groups currently under- represented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve. Role of Front Desk Receptionist The receptionist serves as the first point of contact for students, staff, and visitors at the university's main reception area. The receptionist provides exceptional customer service, handles inquiries, and ensures efficient operations of the front desk. This role requires strong communication, organisational, and interpersonal skills to create a welcoming and informative environment for all visitors. Responsibilities Greet and Assist Visitors: • Welcome all visitors, including students, faculty, staff, and external guests., • Provide a friendly, professional, and positive first impression of the university., • Answer inquiries and provide accurate information regarding university services, facilities, and campus events., • Direct visitors to appropriate offices, classrooms, or departments., • Handle phone calls, transferring calls to the appropriate individuals or departments. Manage Front Desk Operations: • Maintain a clean and organised reception area., • Manage the reception schedule, ensuring adequate coverage during business hours., • Monitor and manage visitor access to the campus, including issuing visitor passes when required. Administrative Support: • Assist in various administrative tasks, including filing, photocopying, scanning, and data entry., • Update and maintain student and staff directories., • Provide administrative support during university events and meetings. Health and Safety: • Ensure compliance with health and safety regulations at the front desk area., • Monitor and report any security or safety concerns to appropriate personnel., • Assist in emergency procedures, such as evacuation protocols or first aid response. Collaboration and Teamwork: • Collaborate with other university staff to ensure smooth operations and effective communication., • Participate in staff meetings and training sessions as required., • Foster a positive and inclusive work environment. Qualifications and Skills • High school diploma or equivalent; additional education or certification in office administration is a plus., • Proven experience as a receptionist or in a customer service role., • Excellent communication and interpersonal skills., • Strong organisational skills with the ability to multitask and prioritise tasks., • Proficient in using office software (e.g., Microsoft Office Suite) and telephone systems., • Knowledge of university policies, services, or campus layout is an advantage., • Friendly, approachable, and professional behaviour., • Ability to handle difficult or demanding situations with tact and diplomacy., • Flexibility to work occasional evenings or weekends, as required. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Job Title: Field Services Engineer – Battery Energy Storage Systems Location: South England About Envision Envision Energy is the only 100% fully integrated OEM for utility-scale energy storage systems. As pioneers in the industry, we manufacture our own cells (AESC), DC storage systems, bi-directional inverters (PCS), transformers, PPC, EMS, and SCADA. We then connect these components seamlessly to construct power plants fuelled by batteries, displacing traditional coal and gas generators. This shift enables sustainable viability for renewable energy sources like solar and wind. About the Role A (BESS) Field Service Engineer assists with the Device research and testing protocols; write battery testing schedules; install production equipment or systems. Data collection, analysis, statistical understanding, writing and following Standard Operating Procedures (SOP's) Prepare contracts, disclosures, applications, procedural documents, and technical reports. Carries out planned and unplanned maintenance. The role will work extensively with other stakeholders within the (BESS) team, including MEP, Development, and Construction to ensure that any factors that impact the effective operation of our BESS assets are understood and actively managed. Regular site visits will be required. Key Responsibilities • Adopting a culture of HSE excellence within both your own team and company., • Develop an Operation and Maintenance function to fulfil our asset management and O&M objectives as our asset base grows., • Ensure to deliver O&M services for BESS assets and develop to ensure effective and efficient delivery of works., • Take responsibility for ensuring that operational and technical escalations are managed in line with regulatory, contractual & commercial obligations., • Troubleshoot operational issues with our O&M service team and technical partners to identify and resolve issues., • Identifying areas of need for improvement and further optimisation of the system to enhance further efficiency., • Assist with phone support and remote diagnostics to customers., • Any other duties as required. Maintain Envision – Energy Storage Systems to a high standard by carrying out annual PPM checks, annual capacity tests and reactive works., • Responsible for always working in a safe manner., • Provide phone support and remote diagnostics to customers., • Keep up to date with any administrative duties such as time sheets, daily vehicle checks and providing daily job logs and reports, describing issues and actions taken during the service trips., • Troubleshoot equipment located at customer sites., • Perform start-up and commissioning services at customer locations (SAT)., • Assist the in-house system engineering group in product development and or project work., • Provide suggestions based on field experiences to improve products., • Prepare and perform customer training at Envision as well as customer facilities (if required), • Initial office location will be closest site to your home., • Company vehicle will be provided after 6 months of training and certification of envision systems, • Pool car will be available with the team for the first period for travelling from site to site as accompanied with specialist team., • The position requires the ability to travel within Great Britain. What We’re Looking For Skills & Qualifications & Experience • H & S knowledge and experience within electrical installation projects (RAMS / SHEQ /CDM), • Previous experience in an Electrical Contracting / Construction environment/Mechanical, • Desirable knowledge of electrical works BS7671 such as renewables, Battery storage Electric Vehicle Charge Pont, PV, Installations etc., • 18th edition of the BS7671 2382-18 EAL /IEE installation regulations., • City and guilds electrical certification level 3 NVQ, 5357 EAL , 2357-13 EAL or equivalent, • ECS card registered with the IEC, • Desirable AP certified ., • Proficient in the use of Microsoft Office Packages, • Able to organize and priorities to meet deadlines., • Excellent written and verbal communication, • Excellent problem solving, • Full UK driving license Personal Attributes • A positive attitude towards Health, Safety, Wellbeing, Environment and Quality Assurance (RAMS/SHEQ/CDM), • Team Player with the ability to impart knowledge and share experience., • Well organised, ability to multitask., • Promotes service excellence and collaborative behaviours for success, in the spirt of teamwork., • The ability to build and maintain customer / client relationships to ensure customers / clients are delighted and future growth opportunities., • Leads by example., • Logical thinker who is adept at problem solving, • Demonstrable approach to self-development and eager to develop and progress your career in a fast-growing company., • Equipped to hit the ground running and deliver results at pace, while maintaining poise., • Curious about new ideas and able to translate them into viable plans., • Resilient and responsive to change., • Strong situational judgement and risk management skills.

Senior Data Manager - Insurance London (Hybrid) £80,000-£100,000 1 Year FTC with Opportunity for permanent Contract Day Rate Applicants also welcome £500-£600 per day. MBN Solutions is proud to be partnering exclusively with a leading UK organisation in the insurance sector to recruit a Senior Data Manager. This is a high-impact role sitting at the intersection of business strategy, data governance, and technology – shaping how data is understood, trusted, and leveraged across the organisation. Data is treated as a strategic asset. You’ll act as the UK Data Design Authority, owning the logical data landscape, driving data quality, and ensuring the coherence of the Microsoft data environment (Fabric & Purview) with real business needs. You’ll work closely with senior stakeholders across the business and IT, enabling effective use of data domains, embedding governance frameworks, and championing data as a core driver of value. What you’ll be responsible for: • Acting as Data Design Authority for data strategy and logical data models, • Curating and maintaining the Data Body of Knowledge (glossary, definitions, business rules), • Owning and governing master, reference, and metadata, • Designing and embedding a robust Data Quality framework and certification processes, • Driving root cause analysis, lineage, and remediation of data issues, • Acting as the gateway between business and IT for all data-impacting initiatives, • Ensuring appropriate guardrails for access to business and financial data, • Maintaining and evolving data domains in line with business needs, • Assessing and introducing new data sources and techniques (including GenAI use cases) What we’re looking for: • Extensive experience in complex data environments, • Strong understanding of metadata, master and reference data, • Deep insurance sector knowledge, • Proven experience in data model management, • Hands-on experience with Data Quality rules and frameworks, • Strong SQL capability, • Experience running continuous improvement cycles or managing a data stewardship community, • Excellent problem-solving and root cause analysis skills You’ll thrive here if you: • Are a self-starter with a passion for Data Management, • Are a natural problem-solver, • Communicate clearly and confidently at all levels, • Genuinely believe data is a strategic business asset, • Can bridge big-picture strategy with operational detail, • Enjoy working in matrixed, collaborative environments This is a rare opportunity to shape a mature, enterprise-wide data capability in a business where data truly matters.

Job Title: Senior Designer (12 Month FTC) Location: London, Southwark Working Model: Hybrid Salary: Up to £35,000.00 (Depending on experience) About The Goat Agency: Goat is part of WPP Media (formerly GroupM), the world’s leading media investment company. Since 2015, we've been pioneers in influencer marketing, helping brands leverage the power of social media to achieve real, measurable results. Today, we stand as the global leader in the space, delivering award-winning campaigns across 70+ countries. As part of our team, you'll collaborate with 500+ social natives worldwide, driving cutting-edge influencer campaigns for some of the most exciting brands. Whether it’s short-term activations or long-term ambassador programs, we treat influencer marketing as a full-funnel channel that drives awareness, engagement, and conversions. Our data-driven approach is built on insights from tracking over 100,000 influencers and campaign performance. We combine this with expert relationship management, social-first creative strategy, paid media, and advanced tracking, measurement, and optimisation to deliver results that matter. We’re also proud to be recognised as a recipient of the ‘Top Employer Europe 2024’ certification, underscoring our commitment to fostering a dynamic and supportive work environment. If you’re ready to be part of the team shaping the industry, we’d love to hear from you. Key Responsibilities: • Lead the design and development of visually compelling presentations and creative mockups, ensuring alignment with project objectives, brand guidelines, and stakeholder expectations., • Champion design excellence by consistently producing polished, visually engaging work with meticulous attention to layout, alignment, consistency, visual hierarchy, typography, and effective use of white space., • Partner closely with cross-functional teams (e.g., strategy, client service, copy, motion/digital) to shape concepts, elevate creative direction, and bring ideas to life with clarity and impact., • Own and drive multiple workstreams simultaneously, proactively prioritising tasks, anticipating risks, and managing timelines to deliver on deadlines without compromising quality., • Ability to deliver high-quality design across different media (print, digital, social), taking accountability for end-to-end execution from initial concepts through to final artwork/assets., • Confidently present design rationale to internal teams and stakeholders, articulating decisions clearly and incorporating feedback strategically while maintaining creative integrity., • Stay at the forefront of industry trends and tools, proactively introducing improvements to workflows, templates, and best practices that enhance efficiency and quality., • Conduct thorough quality control to ensure accuracy, consistency, and brief alignment, implementing feedback quickly and effectively and maintaining strong version control., • Apply strong visual storytelling principles to craft compelling, audience-focused narratives and engaging presentation journeys that support strategic messaging. Role Requirements: • Demonstrable experience as a mid–senior Designer, supported by a strong portfolio showcasing end-to-end project delivery across multiple channels and/or brands., • Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), with confidence preparing production-ready artwork and working efficiently across files, formats, and templates., • Proficiency in presentation design using Google Slides and Microsoft PowerPoint, including building structured decks, maintaining master templates, and crafting clear visual narratives., • Strong command of design fundamentals—typography, colour, layout, composition, and visual hierarchy—with the ability to apply them strategically to meet communication goals., • Confident communicator and presenter, able to articulate design decisions, explain rationale, and contribute constructively in team reviews and stakeholder discussions., • Collaborative mindset with autonomy, comfortable working cross-functionally while proactively owning tasks, managing priorities, and following through to completion., • Strong attention to detail and quality standards, with the ability to thrive in a fast-paced agency environment and maintain consistency under tight deadlines., • Passion and capability for storytelling through design, translating complex or abstract ideas into engaging, audience-focused creative solutions. Company Culture and Benefits: • Regular social events and ongoing clubs, • Provided Latest MacBook Pro laptop to work from, • Flexi-hours, • Hybrid Working, • £200 grant to make your working from home set up comfortable once you’ve passed probation, • Health and wellbeing allowance once you’ve passed probation, • Health Insurance after you’ve passed probation, • Life Insurance Policy, • 25 Days Holiday plus bank holidays, accruing up to 30 days based on length of service, • Birthday & Work Anniversary Days Off, • Length of Service Gifts, • In-Office Benefits such as beauty treatments & yoga, • Flexible Bank Holidays, • Volunteering Days

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered on digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of $13+ billion. For more information on how we process your personal data, please refer to HCLTech’ s ___. Role Overview: We are seeking a highly skilled Azure Web Application Developer to design, develop, and deploy cloud-native web applications on Microsoft Azure. The ideal candidate will have strong expertise in modern web frameworks, Azure services, and secure application development practices. This role involves working on a Java/Spring-based platform hosted on AKS, ensuring scalability, security, and performance. Key Responsibilities: • Design and develop responsive web applications using Angular, React, or Next.js with TypeScript and Tailwind CSS., • Implement secure authentication and authorization using Microsoft Azure AD B2C (OIDC/OAuth2, MFA)., • Integrate with backend services built on Java Spring Boot running on AKS., • Work with Azure Database for PostgreSQL and implement RBAC + ABAC for data isolation and security., • Configure and manage Azure Front Door (WAF + CDN) for global traffic distribution and security., • Develop and maintain APIs using Azure API Management., • Implement event-driven architecture using Azure Event Hubs., • Ensure observability and monitoring through Azure Monitor., • Collaborate on CI/CD pipelines and Infrastructure as Code using Azure DevOps., • Work closely with UX/UI teams to deliver accessible and user-friendly interfaces., • Ensure compliance with security and governance standards. Required Skills & Experience: • Strong proficiency in Angular, React, or Next.js, and TypeScript., • Hands-on experience with Microsoft Azure services (Azure AD B2C, Front Door, API Management, Event Hubs, Azure Monitor)., • Experience with Java Spring Boot and containerized deployments on Azure Kubernetes Service (AKS)., • Knowledge of RBAC/ABAC, PostgreSQL Row-Level Security, and secure coding practices., • Familiarity with CI/CD pipelines and IaC using Azure DevOps., • Understanding of cloud-native architecture and microservices., • Strong problem-solving and debugging skills., • Excellent communication and collaboration abilities. Preferred Qualifications: • Experience with Camunda for workflow and rules., • Exposure to AI coding tools like GitHub Copilot., • Knowledge of accessibility standards (WCAG AA)., • Certification in Microsoft Azure Developer Associate or similar.

Maintenance Operative North Acton, London Full Time – Permanent We are looking for a Maintenance Operative to join our team responsible for our Student Accommodation Scheme with 209 beds comprising superior en-suite student bedrooms and exceptional studio apartments in North Acton, London. As Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner. Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. We have been operating for over 35 years and currently have 14 operational student accommodation schemes in 10 major cities, with a further £1.6bn of upcoming developments in our pipeline. Key Responsibilities: • Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues., • Liaise with and monitor onsite contractors to ensure completion of work., • Be responsible for the day to day reactive and preventative maintenance., • Be responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks water hygiene flushing / temperature monitoring, shower head descaling and health & safety checks., • Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks., • Undertake scheduled flat inspections and complete all resultant actions in a timely manner., • Record, log and monitor any maintenance issues that may arise within the maintenance logbook., • Ensure that maintenance records are kept for all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certification., • Ensure that all Property Documentation Files are accurately maintained and up to date., • Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permits., • Always interact with students professionally, showing empathy towards any maintenance issues you may find and understanding that this is their home., • Report any welfare issues to a manager immediately. Key Requirements: • Take ownership of responsibilities and display pride in work carried out., • Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken., • Hold a relevant qualification in either plumbing, joinery, or electrical systems if possible., • Have previous experience of domestic electrical/plumbing/general maintenance., • Have intermediate level skills in business operating systems including Microsoft Word, Excel and Outlook., • Have demonstrable experience of effective communication both orally and in writing., • Have the ability to prioritise your own workload., • Work within a team to cover reception / admin duties and gain a knowledge of the student booking system. Hours of Work: • Monday to Friday 8am to 5pm or 9am to 6pm, • We require you to work 1 in 3 Saturday’s 8am to 5pm on a rota’d shift basis, with hours given back in lieu the following week., • During our summer turnaround period, we may require additional support to cover additional hours. Benefits: • Competitive salary., • 25 days holiday, plus bank holidays., • Paid overtime., • Pension scheme., • Life Assurance cover., • Employee Assistance Scheme.

I’m currently working with a leading global architecture practice that is looking to recruit a talented Bid Coordinator for its team in London. This is a fantastic opportunity for someone who enjoys managing complex bid processes end to end and wants to play a key role in shaping winning strategies for high-profile projects across the built environment. The role As part of a collaborative bids team, you’ll be responsible for coordinating the full bid lifecycle from identifying opportunities and win strategy through to submission, interviews, and post-bid reviews. You’ll work closely with design teams and senior stakeholders to produce high-quality, compelling submissions. Key responsibilities • Managing end-to-end bid processes across multiple live opportunities, • Coordinating inputs, storyboarding, writing, editing, and reviewing bid responses, • Ensuring submissions are compliant, tailored and delivered on time, • Driving collaboration across internal teams and external partners, • Helping to develop and embed bid best practice, processes and knowledge sharing, • Managing the bids pipeline and maintaining accurate CRM records About you • Prior experience in a similar Bid Coordinator role, • Must have experience within architecture or the wider built environment, • Strong understanding of RIBA stages, procurement routes, and design-led bids, • Excellent project management, writing and editing skills, • Confident communicator who enjoys working cross-functionally, • Strong working knowledge of InDesign and Microsoft 365, • APMP certification and additional languages are a plus Location & benefits • London based studio with excellent transport links, • Hybrid working, • Competitive benefits package, • Opportunity to work on internationally recognised projects and venues If you’re a bid coordinator looking to step into a role with real influence and variety, I’d love to tell you more.

A leading, global architecture practice is looking for a proactive, highly-organised and strategic Bid Manager, with expertise in managing complex bid processes to join their talented business development team. Working for this well-known practice, you will have the opportunity to work on groundbreaking projects that shape communities and redefine cityscapes. You’ll collaborate with passionate, creative professionals who lead the industry, transforming ideas into reality. They offer hybrid working and professional development opportunities. The team enjoys regular social and networking events, including trips abroad! As Bid Manager, you will play a key role in securing new business by managing complex bid processes for the Middle Eastern region. Responsibilities include: - • Manage the Middle Eastern bid process, shaping strategies, and ensuring excellence from opportunity identification to delivery, • Manage the end-to-end bid cycle, including win strategy, storyboarding, response development, and post-bid analysis, • Collaborate with internal and external stakeholders to craft high-quality, tailored responses that meet client requirements, • Drive best practices in bid management, from improving written responses to refining the bid library, • Oversee the bid pipeline, ensuring all proposals are well-resourced and recorded in the CRM Key skills required: - • Prior experience in a similar bid manager role within architecture or the wider built environment, • Proven expertise in Middle Eastern bid management, with a track record of success, • A strong understanding of RIBA design stages, procurement routes, and design competition, • Exceptional project management skills, • APMP certification is a plus, • Strong writing and editing skills, with the ability to simplify complex technical content, • Leadership and communication abilities, fostering collaboration and continuous improvement, • Proficiency in InDesign and Microsoft 365, • Additional language skills (Arabic or others) would be beneficial If you're ready to take on a challenging yet rewarding role working for a world leading architecture practice, we’d love to hear from you.

Job Title: Sales Manager – IT Solutions & Managed Services Location: London / Hybrid A leading IT solutions and managed services provider is looking for a Sales Manager to own and grow a portfolio of enterprise customers while leading a high‑performing sales team. The business focuses on modern workplace, secure networking, cloud, data & AI and cybersecurity solutions, underpinned by 24/7 managed services and strong partnerships with major vendors (e.g. Cisco, Microsoft). What you’ll do • You'll manage and grow a set of strategic UK customers, selling networking, security, cloud and managed services solutions., • You'll inherit an existing Sales team of 4, providing day‑to‑day leadership, coaching and performance management. Have autonomy to hire a further 2 as you scale the team and increase coverage., • You'll build and execute clear territory and account plans to deliver and exceed a team target, with year‑on‑year growth., • You'll develop and deepen senior stakeholder and C‑level relationships, positioning the company as a strategic partner., • You'll work closely with pre‑sales, solution architects and marketing to shape compelling customer propositions and campaigns., • You'll lead and support your team through the full sales cycle from qualification to close, including proposals, commercials and contract negotiation., • You'll maintain accurate pipeline, forecasts and CRM discipline at both individual and team level. What you’ll bring • An experienced sales leader who has built, scaled and grown high‑performing sales teams, not just managed steady‑state accounts., • Demonstrable success running teams delivering c.£2-3m+ per annum, with clear evidence of year‑on‑year target achievement and growth., • A hands‑on “doer” mindset – you lead from the front, stay close to customers and deals, and are as comfortable selling as you are coaching., • Background ideally from the IT MSP or value‑added reseller world; managers from network vendors might also be considered., • Ability to build senior relationships and present confidently at C‑suite level., • Please note: applicants coming purely from distribution sales leadership will not be considered. What’s on offer • Competitive base salary with uncapped commission and a clear path for further leadership progression., • Hybrid working, plus strong support for training and certification with leading technology vendors., • The opportunity to put your stamp on an already successful sales function, inherit a motivated team and build it out further. If you’re a proven IT MSP/Reseller Sales Manager who thrives on building teams and winning complex deals – please apply with your CV or get in touch for a confidential discussion.