Credit Controller
1 day ago
Long Eaton
Credit Controller Location: NG10 (Hybrid – 2 days working from home, 3 days in the office) Salary: £28,300 per annum Hours: 37 hours per week • Monday to Thursday: 8:30am – 5:00pm (1 hour lunch), • Friday: 8:30am – 4:00pm (30 minute lunch) We are seeking a motivated Credit Controller to join a Finance Shared Service Centre based in Long Eaton. Reporting to the Credit Control Team Leader, you will play a key role in maximising cash collections while maintaining strong customer relationships. A positive attitude and proactive approach will be central to your success in this role. Key Responsibilities • Take ownership of a designated customer ledger and actively follow up on overdue payments, • Build and maintain strong internal and external customer relationships to support efficient collections, • Accurately record customer queries and ensure they are resolved in a timely manner, • Assist with customer reporting and debt/payment analysis, • Support credit limit assessments in line with internal policies, • Provide support and cover for other team members when required What We’re Looking For • Previous credit control experience is advantageous, though full training will be provided, • Good working knowledge of Excel; experience with formulas and pivot tables is desirable, • Strong communication skills with a confident and professional telephone manner, • Ambitious, eager to learn and keen to develop within finance, • 25 days annual leave plus bank holidays, • Option to purchase additional annual leave, • Salary sacrifice pension scheme (auto-enrolment after 3 months: 5% employee / 3% employer contribution), • Annual bonus scheme, • Life assurance (3x salary from day one), • Share save scheme, • Eye care vouchers, • Recommend a Friend scheme, • Strong commitment to learning and development, with structured internal and external training, • Potential study support for CICM qualification, • Free tool hire, • Free onsite parking, • Cycle to Work scheme, • Flu vaccinations, • Employee Assistance Programme, • Long service recognition scheme, • Wide range of employee discounts across major brands, • Discounts on technology products, mobile contracts and gym memberships, • Discounted healthcare cash plan, • 24/7 accident helpline