Trabajos non customer service en , London - Page 2Crear alertas

LSEG is seeking a dynamic and customer-focused Business Consultant to support and grow our Digital Identity & Fraud solutions with a concentration on cross boarder payments and bank account verification. This role is ideal for someone who thrives at the intersection of technology and client engagement-someone who is eager to learn, solve problems, and help customers succeed. You will work with a diverse range of clients from large strategic enterprises to innovative startups on compelling use cases that drive real value and prevent fraud. Your insights will also help influence our product roadmap through direct feedback and industry expertise. Role Responsibilities: • Deliver engaging and tailored product demos and presentations to both technical and non-technical audiences., • Understand client landscape and develop comprehensive, high value solutions., • Lead Proof of Concepts (POCs) and proposals as well as Statements of Work (SOWs)., • Comfortable trying a new product, process, or use case and learning through doing. Able to find solutions and answers through investigations and even through trial and error., • Collaborate with internal teams to compose custom solutions that improve client value., • Navigate and optimize how our offerings integrate with third-party products., • Own your sales opportunity pipeline and apply product knowledge to accelerate deal cycles., • Stay informed on industry trends and competitive landscape to position our solutions., • Maintain expertise on LSEGs product offerings. Qualifications/Experience:, • 3+ years of cross boarder payments, SWIFT payments, account verification, digital identity, KYC, authentication, and/or identity verification experience in client facing roles. Clients may also be resellers/integrators/channel partners, • Information Technology or Engineer background or technology-centric job experience across channels-web, mobile, API, and UX, • Experience with one or more of the following industry sectors: Financial Institutions/payment service providers, insurance, wealth management, healthcare, ecommerce (B2B and/or B2C), • Comfortable working in a fast-paced and innovative team that has all of the benefits of the world-renowned London Stock Exchange group., • Previous pre-sales experience for software or technical products is highly valued, • Experienced with APIs and understanding of JSON (request / response, etc.), • Strong presentation and interpersonal abilities, • Familiarity with the sales cycle and ability to support sales acceleration, • Knowledge of the payments and account verification industry preferred London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

About the Business Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £141.2 billion in customer investments (as of 31 December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app. High Net Worth includes the discretionary fund management and financial planning business, Quilter Cheviot. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level - 4 Department- Risk Location - London Contract - Permanent This is a key role within the Risk function to support the Senior Risk Manager in a small but busy team focussing primarily on the investment / asset management division which is part of a larger Affluent Business Partnering Risk team. We work collaboratively with key stakeholders across the business. You will work alongside our Risk and Compliance colleagues across the Risk function. As a key member of the wider Risk and Compliance community you will have opportunities to learn about other areas of the Quilter business. This is an ideal role for someone who has experience of operational risk management and would like to move into a strategic focussed role providing advice and guidance on key strategic initiatives direct to the business. Key responsibilities include: • Providing support and challenge with a focus on ensuring risk is an integral part of the business in line with the Quilter Risk Management Framework., • Leading and supporting the Senior Risk Manager with the completion of risk deep dives and/or risk assessments as part of strategic initiatives across the asset management business and escalating where risks may be outside of risk appetite., • Providing advice and guidance to stakeholders and an independent view of the risks being faced, together with suggestions for mitigation., • Representing the Risk function at formal governance and project working groups., • Leading on the identification and evaluation of top risks., • Supporting the quarterly risk appetite process., • Leading the oversight of risk events and RCSA development., • Inputting into investment / asset management division and wider Group risk reporting., • Supporting the development of risk appetite, inputting into ad hoc or annual reviews., • Supporting risk scenario, stress tests and wind-down planning., • Supporting the maintenance of the team's profile and build relationships with stakeholders across the business.About You, • Knowledge and experience within the asset management industry including exposure to relevant regulatory rules such as COLL, COBS, PRIN and PROD., • Experience in operational risk management within a financial services company preferred., • Strong analytical skills and attention to detail., • Excellent communication skills (both written and oral)., • Ability to work well in a small, collaborative team., • Strong stakeholder management & relationship building skills.Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

About the Business Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level: 2 Department: IT Operations Location: London Contract type: Permanent The Technology Delivery Centre Analyst is a critical role in delivering high quality IT services to our internal and external customers through efficient support and preventative maintenance. The role is responsible for provisioning maintenance and regular checks on our infrastructure estate, resolving escalated end-user issues, incidents and where appropriate major incidents. The function provides walk-up tech bars for users to obtain immediate support. Whilst supported by Customer Service and Infrastructure SMEs the Delivery Centre Analyst provides a hub through which all customer support and preventative action to deliver operational support is focused. Responsibilities: • Diagnose and Resolve Technical Issues: Quickly identify and address technical problems to minimise downtime., • Maintenance and Support: Perform routine maintenance and support for end user and infrastructure environments (such as application and job maintenance, daily system checks, onsite end user and meeting room support, build support, walk-up customer issues, etc.), • Problem Management ownership and investigation., • Knowledge Management creation, validation and communication., • Event Monitoring: Proactively monitor events and respond to incidents to prevent service disruptions., • Identify and triage security incidents., • Resolving technical issues escalated beyond level 1 support expertise., • VIP Support and Event Management: Deliver high-quality support for VIPs and manage technical aspects of corporate events. Key Projects or Undertakings:, • Provide onsite and remote support for end-user locations and infrastructure environments., • Continually improve support processes across the technology function and our platforms., • Third-party engagement and coordination to support delivery of service, issue resolutions, etc., • Maintain existing and submit new knowledge base articles to improve support capabilities, self-service opportunities, reduce customer impact and improve staff efficiency. Review and approve changes requested by Customer Support and Infrastructure teams., • Support the Customer Outcomes Manager, Project Managers and other stakeholders in understanding customer requirements and expectations and testing these in new or changed services. Main Stakeholders:, • Business users and customers - provide the necessary level of support to achieve the desired outcomes of our customers and deliver an excellent customer journey., • Infrastructure support, design and development functions within Technology - Provide excellent support to Technology colleagues to ensure desired outcomes are achieved., • Head in CIO function and Senior Technology Management - Provide updates and insights to senior technology management and the CIO function., • Service Operations customer support and fulfilment teams - Provide appropriate triage and data gathering to ensure handovers and escalations are accurate. About You Essential Experience, Skills, and Knowledge: • Proven experience in IT Service Management processes, standards and IT support roles., • Experience using Service Management, diagnostic, collaboration and support tools such as NextThink, ServiceNow, SCCM, etc., • Excellent customer service skills and focus., • Strong analytical skills with the ability to interpret data and make informed decisions., • Excellent communication and interpersonal skills., • Ability to work collaboratively with various departments and stakeholders., • Professional work ethic with experience in supporting VIP's and Company Executive's.#LI-PM1 Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Job Description We are currently recruiting an exciting opportunity to join the IT team as an Integration Developer. Reporting to the IT Development Manager this role will act as the technical bridge between our robust, internal developed core systems and modern cloud based SaaS platforms. Working with the Development, Engineering and Project teams your primary focus will be to define API driven integrations and utilise Microsoft middleware to create seamless, event driven data flows across the business. Role Overview Your main area of responsibility will be to design, build, and orchestrate secure API integrations and complex data flows across disparate systems. You will manage the extraction, transformation, and routing of data working with multiple integration protocols such as REST and GraphQL to ensure reliable and efficient communication. You will be responsible for engineering and maintaining Microsoft-centric middleware solutions using the Azure integration stack, including API Management, Logic Apps, and Azure Functions. A strong emphasis will be placed on promoting scalable, decoupled, and event-driven integration patterns, moving the organisation away from brittle point-to-point connections and towards modern, resilient architectures. Your responsibilities will also include embedding Secure by Design" principles across all integration solutions and ensuring best practices are followed throughout the full lifecycle of delivery. You will also create and maintain clear, comprehensive technical documentation covering APIs, middleware processes, and end-to-end system integrations, enabling maintainability, transparency, and effective knowledge sharing across technical teams. Person Specification You will have a strong educational foundation in computer science, software engineering, or a closely related discipline, supported by deep technical expertise in Azure Integration Services. You will possess a broad and practical understanding of traditional and modern development technology stacks, enabling you to confidently support, maintain, and collaborate on internally developed enterprise applications. You will demonstrate comprehensive knowledge of API consumption patterns, integration architectures, and data mapping and transformation techniques, alongside a solid grasp of modern authentication and authorisation protocols used in secure SaaS-to-SaaS and system-to-system communication. This includes practical experience with OAuth 2.0, OpenID Connect, SAML, and API key-based authentication models, as well as a strong understanding of API security best practices and threat mitigation strategies. Your approach will be analytical and objective, underpinned by strong intellect and a mature, accountable mindset when designing and implementing secure integration solutions. The role requires proven commercial experience orchestrating API connections and designing or developing middleware to integrate complex enterprise SaaS platforms. You will have an excellent track record of translating complex business and project requirements into scalable, secure, and maintainable technical integration solutions, remaining highly focused on delivery and task-oriented execution. Strong experience working with version control systems and associated development workflows is essential, with a preference for Git-based practices. You will bring total integrity to the role, demonstrating accountability, objectivity, and professionalism in all interactions. Strong interpersonal and communication skills will enable you to work effectively with technical and non-technical stakeholders alike, ensuring clarity, alignment, and successful outcomes. You will also show the ability to innovate and think creatively, applying out-of-the-box thinking to solve complex problems and continually evolve integration solutions. Experience with the Microsoft Power Platform ecosystem, including tools such as Power Automate, Power Apps, or related services, would be highly desirable. Broader application development experience across a range of technologies, including PHP or other web languages, is also beneficial. Relevant Microsoft certifications, such as Azure Developer Associate or Azure Solutions Architect Expert, are advantageous and will be viewed as a strong indicator of technical depth and commitment to ongoing professional development. About Us Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose : We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy : We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values : We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Fixed Term Contract Duration - 12 Months About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level: 4 Location: Fully Remote Department: Training & Development Contract: Fixed Term Contract/ Secondment Contract Duration: 12 months The primary purpose of the T&D Consultant is to deliver induction (advice process), business submission, licencing and soft skills training to financial advisers within the QFP Network. You will also support the design and delivery of training interactions to support the development and knowledge of financial advisers. Key Responsibilities and scope of role: • Support the onboarding of new advisers joining QFP through the delivery of induction and licencing training., • Deliver business submission webinars to advisers and the staff from AR firms to develop and improve the quality of case submissions to QFP, • Design training interactions to improve adviser or AR firm knowledge or skills, • Develop case studies and adviser knowledge tests, • Assess the competence of advisers in role-plays and provide developmental feedback, • Develop effective relationships within Quilter, AR Firms and Advisers., • Carry out and document a minimum of 35 hours relevant CPD per year. Consumer Duty Whilst this isn't a directly customer facing role, the duties you will perform will contribute to the overall positive outcomes for our customers by ensuring that advisers follow the QFP advice process which is designed to meet the requirements of Consumer Duty. About You Key Behavioural Skills: • Training delivery and design skills, • Planning and organisation skills, • Adaptability and self-management, • Stakeholder management and influencing skillsQualifications required:, • Level 4 qualification in Financial Advice (required), • Level 3 qualification in Mortgage Advice (desirable)Knowledge, Skills & Experience:, • Training Delivery & Design: Experience of designing and delivering training programs, within the financial services sector to agree timescales, • Coaching: Experience of developing financial advisers or financial services teams (e.g. - compliance or case checking), • Knowledge: In-depth understanding of financial services, including regulatory requirements and industry standards., • Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly., • Advice Process - A good understanding of the advice process, compliance and the soft skills required by a Financial Advisor., • Technology Proficiency: A good understanding of both Word, Excel, PowerPoint and experience of using training design tools and methodologies., • Adviser Point of Sale Systems: A knowledge of POS/CRM systems used by Advisers to support their advice., • Adaptability: Ability to adjust training methods to suit different learning styles and environments., • Attention to Detail: Meticulous in ensuring training materials are accurate., • Interpersonal Skills: Strong ability to build relationships and work collaboratively with various stakeholders.#LI-remote #LI-FD1 #Quilter Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Job Profile Summary Join our Credit Control team and help deliver a robust, scalable service—accelerating cash allocation and effective debt collection while building strong relationships with brokers, underwriters, Treasury, international offices and outsourced partners. You’ll work to shared targets—taking ownership of your portfolio while collaborating closely with colleagues—to improve our debt position month on month. In a growing business, you’ll also have opportunities to get involved in operational initiatives such as process improvement, data quality enhancements and automation projects. Job Description • Deliver bureau and non-bureau credit control activities under the guidance of the Credit Control Team Lead, including raising intercompany transfers and processing outgoing payments., • Build effective working relationships with brokers, underwriters, Treasury, international offices and outsourced providers to support timely settlement of bureau and non-bureau premium payments., • Support delivery of key KPIs by reducing aged debt and unallocated cash across the Chaucer Group., • Contribute ideas and participate in continuous improvement to reduce aged debt, unallocated cash and premium queries., • Own and maintain procedure guides to ensure clear, consistent ways of working; regularly review and update documentation to reflect best practice and evolving processes., • Help identify and resolve data quality issues across the Chaucer Group that impact credit control., • Participate in training sessions and team/operational meetings as required to support continuous learning and strong stakeholder engagement., • Support the Credit Control Team Lead with ad-hoc tasks and priorities, helping the team respond quickly to business needs. Regulatory Responsibilities • Support the CSL and CIC Boards in maintaining a customer-focused culture, policies and procedures—ensuring CSL / CIC customers are treated fairly at all times. Skills and Competencies • Knowledge of the Lloyd’s insurance market, gained within an insurer or broker environment., • Microsoft Word – intermediate level, • Microsoft Excel – intermediate level, • Flexible and adaptable, with a professional and approachable manner, • Confident communicator with the ability to build positive working relationships, • Well organised, with the ability to manage time effectively and stay on top of tasks, • A collaborative team player who enjoys working with others and contributing to shared goals, • Motivated and proactive, with the willingness to learn and take responsibility for own work, • Able to plan and prioritise tasks to meet agreed deadlines, with appropriate support, • Excellent attention to detail, with a genuine commitment to producing accurate, high‑quality work Education • GCSE Maths and English (Grade B/6 or above, or equivalent), plus a minimum of five additional GCSEs (Grade C/4 or above, or equivalent). ABOUT US Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups. Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.

🚨 Senior Salesforce Consultant | Permanent Role | UK Remote / Hybrid 🚨 We’re looking for an experienced Senior Salesforce Consultant to join a growing consultancy team delivering impactful Salesforce solutions across the charity, housing and public sectors. This is a fantastic opportunity for someone who enjoys combining consultancy, project delivery, stakeholder engagement and technical Salesforce expertise in a role with real social impact. 💼 The Role You’ll lead and deliver Salesforce consultancy projects for a broad customer base, working across multiple Salesforce Clouds and integrations. The role combines: • Business analysis and requirements gathering, • Running workshops and stakeholder sessions, • End-to-end project delivery, • Salesforce system design and administration, • Producing technical specifications and documentation, • User training and ongoing support, • Pre-sales support including demos, scoping and estimates You’ll also help mentor junior consultants and contribute to internal projects and product development initiatives. ✅ What We’re Looking For • Salesforce Certified Administrator, • Salesforce Consultant certifications across Salesforce Clouds (Experience Cloud, Service Cloud, Integrations etc.), • 3+ years’ experience designing and administering Salesforce CRM systems, • Strong consultancy and business analysis skills, • Experience managing full project lifecycles, • Excellent communication and stakeholder management skills, • Ability to translate technical solutions for non-technical audiences ⭐ Desirable • Charity, housing or homelessness sector experience, • Project Management qualification, • Training delivery experience, • Website development knowledge 📍 Location Flexible UK location Hybrid option: minimum 2 days per week in London office OR fully remote 💰 Salary • £60,423 Hybrid, • £56,145 Remote 📅 Closing Date This role would suit a senior Salesforce professional who enjoys meaningful projects, customer-facing consultancy and delivering solutions that make a genuine difference. Interested? Apply now with your CV and covering letter.

Our client is a fast growing, fully independent. Due to continued growth, they have a brand-new role for a Relationship Manager with experience of working in Deposits in the Business/ Commercial Banking space. Your primary responsibility will be to attract and manage business and current accounts and deposits. You will also play a crucial role in ensuring compliance with financial crime regulations, contributing to the bank's integrity and trustworthiness. Duties and Responsibilities: • Build and manage a non-lending portfolio of business and clients by delivering exceptional relationship management with a focus on service quality, responsiveness, and personalised solutions., • Guide clients through smooth and compliant onboarding processes, ensuring all internal and regulatory standards are met., • Maintain regular engagement to support satisfaction, strengthen relationships, and promote long-term retention., • Identify, develop, and convert new opportunities to attract business current accounts and deposits., • Use market intelligence, referrals, event attendance, and professional networking to generate qualified leads., • Attend and actively engage in industry and business events to represent the bank, raise its profile, and attract clients., • Identify customer needs and promote relevant banking products and services (e.g., savings, lending), • Effectively manage the sales pipeline by tracking activities, follow-ups, and conversion progress. Desired Skills and Qualifications • Proven experience in relationship management within the banking sector, preferably focusing on business clients., • Strong understanding of financial crime regulations, including AML and KYC requirements., • Excellent communication and interpersonal skills, with the ability to build trust with clients., • Analytical mindset with attention to detail and a commitment to compliance.

D365 CE Solutions Architect London, Hybrid (2 days a week) An established global consulting and transformation practice is seeking an experienced CRM Solutions Architect to join a growing technology team. This role offers the opportunity to work on complex enterprise transformation programmes for large-scale organisations, helping clients modernise customer engagement capabilities and optimise business processes. You will collaborate with multidisciplinary teams to design and deliver scalable CRM solutions, guide technical strategy, and support organisations through major digital change initiatives. Key Responsibilities: Discovery & Strategy • Engage with stakeholders to understand organisational goals, operational challenges, and transformation priorities., • Lead workshops and discovery sessions to capture business, technical, integration, security, and compliance requirements., • Assess existing environments and define future-state CRM strategies and roadmaps. Solution Design • Design scalable and maintainable CRM architectures aligned to business outcomes., • Produce high-quality technical and functional design documentation., • Provide strategic guidance on platform capabilities, integrations, and optimisation opportunities. Delivery Oversight • Support the successful delivery of enterprise CRM implementations from inception through to deployment., • Collaborate with technical teams, business analysts, and project stakeholders to ensure solutions meet functional and quality expectations., • Contribute to governance, solution assurance, and implementation best practices. Leadership & Collaboration • Mentor team members and contribute to capability development within the wider practice., • Participate in pre-sales activities, solution shaping, and proposal development., • Share knowledge and contribute to innovation initiatives around emerging platform capabilities and modern business applications. Skills & Experience Essential • Strong experience designing and implementing enterprise CRM solutions within complex business environments., • Expertise across customer engagement platforms, cloud technologies, workflow automation, and identity/access management solutions., • Experience leading client workshops and translating business requirements into scalable technical solutions., • Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders., • Experience contributing to solution proposals, bids, or commercial engagements., • Proven background working in technical consultant, lead consultant, or architecture-focused roles. Desirable • Exposure to large-scale transformation programmes across regulated or enterprise environments., • Familiarity with AI-enabled productivity and automation capabilities within modern business platforms., • Experience with agile delivery methodologies and cross-functional programme delivery., • Knowledge of process improvement, user adoption, and training approaches., • Additional exposure to operational systems such as service management, ERP, workforce management, or finance platforms would be advantageous. What’s on Offer • Starting Salary - £90k - £105k (dependant on experience), • Opportunity to work on high-profile transformation programmes., • Collaborative and inclusive team environment., • Exposure to enterprise-scale architecture and emerging technologies., • Career progression within a rapidly growing technology practice., • Flexible and hybrid working opportunities.

Dynamics 365 Contact Center & Customer Service Architect Shape Customer and Colleague Service Experiences with KPMG UK KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest‑growing Microsoft transformation teams in the UK. We work with organisations to modernise customer service and contact centre operations using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, and Copilot‑enabled experiences. Our focus is on designing service models that work in practice — across voice and digital channels, agent and supervisor experiences, and end‑to‑end customer journeys. We value clarity, empathy for users, and functional designs that are grounded in real operational needs. The Role As a Functional Architect specialising in Dynamics 365 Contact Center and Customer Service, you will be responsible for owning the functional design of modern contact centre and service solutions. You will work closely with clients, product owners and delivery teams to understand service operations, customer journeys and business outcomes, and translate them into clear, implementable functional designs using standard Dynamics 365 capabilities wherever possible. This is a hands‑on delivery role. You will lead functional workshops, shape solution configuration, guide functional consultants, and support delivery through build, test and go‑live. You will partner closely with Technical Architects to ensure functional designs are feasible, scalable and aligned to the overall solution architecture. Key Responsibilities Functional Solution Design • Own the functional design of Dynamics 365 Contact Center and Customer Service solutions, covering cases, interactions, queues, routing, knowledge, and service processes., • Translate business requirements into clear functional designs, user stories and configuration approaches., • Design end‑to‑end service journeys across voice, chat, email, messaging and social channels., • Define queue models, skills, routing rules and work distribution, aligned to operational goals., • Lead functional workshops with service leaders, operations teams and frontline users., • Act as a trusted functional advisor, helping clients understand product capabilities, constraints and trade‑offs., • Guide and review configuration across Customer Service Hub, Contact Center capabilities and Power Platform., • Support functional testing, UAT preparation and defect triage., • Design with adoption in mind, considering usability, role clarity and operational readiness., • Ensure functional designs support reporting, quality management and continuous improvement., • Work closely with Technical Architects to align functional requirements with technical design., • Highlight non‑functional considerations early, including performance, scalability and security., • Contribute to proposals, demos and early solution shaping for contact centre and service transformations., • Support estimations and scope definition by clearly articulating functional complexity and dependencies. What You’ll Bring We do not expect every candidate to cover every area. What matters most is strong functional design capability, contact centre understanding, and confidence working with clients and delivery teams. Essential • Strong experience delivering Dynamics 365 Customer Service and/or Contact Center solutions in a functional role., • Solid understanding of service operations and contact centre processes, including case management and interaction handling., • Experience designing omnichannel journeys, queues, routing and agent experiences., • Comfortable leading workshops, documenting requirements and producing functional designs., • Experience supporting configuration, testing and go‑live activities., • Ability to work collaboratively with Technical Architects and development teams., • Confident communicator with clients and internal stakeholders., • Experience with other CCaaS platforms like AWS, Gensys etc., • Exposure to Copilot for Service, Copilot Studio or conversational AI from a functional design perspective., • Experience with D365 Customer Insights, knowledge management or workforce management concepts., • Familiarity with Power Platform capabilities used to extend service experiences., • Awareness of new Dynamics 365 releases and roadmap. Why Join KPMG’s Microsoft Business Solutions Team? • Design real‑world service experiences: Work on programmes that directly impact customers, agents and service leaders., • Strong delivery focus: Be part of teams that care about adoption, usability and operational success., • Collaborative architecture model: Work closely with technical specialists while owning functional outcomes., • Opportunities to grow: Develop deeper product expertise or progress towards Solution or Lead Architect roles., • Microsoft partnership: Access early insight into new service and contact centre capabilities., • A culture of clarity and pragmatism: We value thoughtful design, open discussion and sustainable solutions. If this sounds like the kind of role you want to do, we’d genuinely love to speak with you.

Customer Wellbeing Team Lead, Germany The one who makes Germany feel cared for. Healf has built something rare in the UK. Half a million customers. A brand that people trust with their health across EAT, MOVE, MIND, SLEEP. A customer experience that reflects that. None of that transfers automatically. German customers are different. A British wellness brand that arrives with generic support scripts and slow response times will be ignored. But a brand that shows up in fluent German, understands the culture, resolves problems before they escalate, and treats every interaction as a reflection of genuine care? That is something Germany's wellness market doesn't have. Your job is to build that. This is one of our first customer hires built for our consumer base in Germany. You will start hands-on — answering emails, managing WhatsApp, handling escalations, setting the tone. Then you will hire and lead a team of 4–5 Customer Wellbeing Executives as we scale. The standards you set, the culture you build, the processes you define will shape how Healf shows up for German customers for years to come. This is not a support role. It is a founding role. Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we're aiming for £1bn in the next three. We curate the world's best wellbeing brands across The Four Pillars™: EAT, MOVE, MIND, SLEEP. That's the first chapter. The next chapter is harder and more interesting. We are moving from one market to many, from e-commerce to a technology platform, and from curating wellbeing to defining it. We are a health company, so we think we should act like one. At its fullest expression, Healf redefines what wellbeing means for tens of millions of people. Why this role is Healf Most international expansions fail because they translate. They take what worked at home, localise the language, adjust the logistics, and expect it to land. In wellness, that fails faster than most. Health is personal, cultural, and deeply tied to trust. What earns trust in London does not automatically earn trust in Berlin or Munich. The customer experience is where that trust is won or lost. Not in the ad. Not in the product. In the moment someone has a problem and needs it resolved — in their language, at their standard, with the care and precision a German consumer expects. You will have extraordinary support. The central team in London handles acquisition, conversion, and commercial infrastructure. The processes, the helpdesk systems, the playbooks — all of it is there for you to build on. What we do not have is a German customer function. Nobody has built what Healf needs in this market yet. You have to create it. And because this is the founding market, what you create becomes the model for every customer team Healf opens across Europe. Every standard you set, every process you define, every lesson you learn will be studied and repeated. That is why the bar is so high. The first Customer Wellbeing Team Lead doesn't just launch a support function. They set the standard for how Healf takes care of customers internationally. What you will own → The German customer experience, end to end. Response time, resolution rate, CSAT, quality. You own the numbers and you take them seriously. → The tone and standards. German communication that is warm, expert, and consistent with who Healf is — written and spoken to a professional standard. Not a translation. A reinvention for a market that expects more. → The team. Hire, onboard, and coach the people who will carry the function as it scales. Build a culture of ownership, care, and accountability from day one. → The feedback loop. Turn what customers tell you into improvements across Operations, Product, Marketing, and Commercial. You are the voice of the German customer inside Healf. → The blueprint. You are the first. What you build becomes the model for every customer function Healf opens across Europe. Why you're Healf You are fully fluent in German — written and spoken. That is non-negotiable. You know how trust works with a German consumer — the precision they expect, the patience they won't extend, and the loyalty they will give when you get it right. You have at least two years in customer service or customer experience, and you know the difference between closing a ticket and genuinely resolving a problem. You move like a founder. You don't wait to be told what needs fixing. You see it, you own it, you solve it. The early days of a market launch are relentless and you find that energising. You care about health. Not because the job description says so. Because you genuinely believe that expert-led, evidence-driven wellbeing is better — and that belief comes through in every customer interaction. Show us → A customer experience or support function you built from scratch. What was the state when you started, what did you build, and what does it look like now? → A moment where you turned a difficult customer situation into a loyal one. How did you do it and what did you learn? → Evidence you can hold standards and move fast at the same time. What did that look like in practice? → How you've led or developed people, formally or informally. What is your approach to building a high-performance team? → Something that tells us wellbeing is personal for you, not just professional. The deal Competitive base for the right person. We ask a great deal of the people who work here. We expect full ownership and a genuine commitment to give this chapter everything you have. In return, we will give you the same: everything we have, invested in your growth, your wellbeing, and the defining skills of the next decade. We have built the fastest-growing company in Europe with a team small enough that every person in it shapes the outcome. That is still true today. The next person we hire will change the trajectory of what we're building in Germany. If the most important work of your career is ahead of you, this is the place to do it. One question Include your answer in your CV or cover letter attachment when you apply. Healf is launching in Germany. It's week three. You have no team yet, the volume is higher than expected, and you've spotted that the same complaint — a product arriving damaged — is coming in repeatedly. You're handling it case by case, but it keeps coming. What do you do, and how do you decide what to prioritise first? 200 words. Plain English. No templates. Show us how you think.

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description The Head of People Operations is a critical leadership role responsible for transforming Endava’s global people operations into a scalable, efficient, and high-performing function. This role exists to address increasing complexity across regions, inconsistent processes, and the need to modernise HR service delivery through shared services, automation, and digital enablement. You will lead the design and execution of a global operating model that reduces cost to serve while significantly improving employee experience, data quality, and service reliability. This is a transformation-focused role requiring both strategic thinking and hands-on execution to simplify complexity, standardise processes, and deliver measurable improvements at scale. What you’ll be accountable for Global Operations Leadership • Own end-to-end HR operations globally, including onboarding, lifecycle changes, employee data, and documentation, • Lead regional teams across Americas, EMEA, and APAC, driving consistency, performance, and accountability, • Design and implement a global Shared Services model, consolidating fragmented activities into a standardised and scalable structure, • Define and embed clear SLAs, KPIs, and governance frameworks, • Simplify and standardise processes across the employee lifecycle, • Identify and deploy automation and AI-driven solutions (e.g. workflow automation, case management optimisation, document processing, chatbots, knowledge assistants) to reduce manual effort and improve service delivery, • Leverage data and analytics to identify inefficiencies, predict demand, and improve operational decision-making, • Partner with IT and Digital teams to integrate AI and automation into core HR platforms (e.g. Oracle HCM and related tools), • Introduce disciplined process management (e.g. Lean, Six Sigma or similar), • Build a culture of continuous improvement, data integrity, and service excellence, • Build and lead a high-performing global team with a strong service mindset, • Lead teams through significant transformation, embedding new ways of working and accountability, • Develop AI and digital capability within the HR Operations team, ensuring teams can effectively use automation tools, data, and emerging technologies in day-to-day work, • Define and track KPIs across service delivery, efficiency, and customer satisfaction, • Provide clear, data-driven insights to HR and business leadership, • Ensure global compliance with labour laws, GDPR, and internal audit requirements, • Implement and maintain robust controls, including SOX-aligned processes, • A global Shared Services model successfully implemented and adopted, • Measurable reduction in cost to serve through automation and consolidation, • Significant improvement in service delivery (speed, accuracy, employee satisfaction), • Increased automation of core HR processes, reducing manual intervention and cycle times, • High adoption of digital HR tools and self-service capabilities, • HR Operations teams actively using AI tools and data insights to improve performance and decision-making, • Consistent, scalable, and compliant processes across all regions, • Continuous improvement of Oracle HCM and related platforms to enhance user experience Qualifications What you’ll bring • 10+ years of progressive HR Operations leadership, including global scope, • Proven track record delivering HR transformation and Shared Services / GBS models, • Experience leading automation, digital transformation, and process improvement at scale, • Strong operator with the ability to move from strategy to execution, • Practical experience applying AI and automation to improve HR operations (e.g. workflows, chatbots, document processing, analytics), • Experience embedding digital and AI capability within operational teams, not just implementing tools centrally, • Data-driven, with a focus on measurable outcomes and service improvement, • Commercial mindset, balancing efficiency, cost, and employee experience Additional Information Discover some of the global benefits that empower our people to become the best version of themselves:

Aftercare Executive – German Speaking Location (3 days a week in the office) - Vauxhall A Bit About Us: Sons: Show Hair Loss Who’s Boss! Sons are a digital healthsubscription business focusingon the treatment of hair loss for men. The problem we are trying to solve is that two thirds of men don’t seek treatment for areas of mild conditions. What if we could motivatemen to be more proactive in tackling their problems?We want to bring men’s health and well-being into the 21st Century. Less stigma, clearer information, more convenience, better results. Sons is a team of physicians, pharmacists, scientists, technologists, business consultants and marketeers, who are buildinga company where men’s health and well-being is talked about and treated with open optimism. Via our telehealth online platform and cloud pharmacy, we help men make informed decisions about health issuesthey often don’t talk about - and deliver, clinically proven, safe and reasonably priced products to their doors. Our missionis to make each new generation of sons healthierand happier than the last. Our vision is to be a global brand that leads the conversation and change in treatments of men’s health. Having alreadytreated over 300,000men in the UK we are now setting our sights on European expansion. About the role: Sons is seeking an Aftercare Executive to join our fast-growing customerbase and team. We are searching for an outgoing, hardworking, all-around great communicator who cares passionately about the experience that our customers receive. You will be joininga driven and high performing team, engaging with our customerson a daily basis to resolve all operational and physical product queries. You will be the primary point of contact for all live customer interactions. As a key contributor, you’ll play an essential role in shaping our processes and developing effective solutions. You’ll be empowered to influence our customer journey, proactively finding innovative ways to make our customers’ lives easier, happier, and healthier. What we want you to do: • Deliver outstanding customer service with empathy and professionalism at all times, • Efficiently handle large volumes of incoming communications via Zendesk, including Email, Live Chat, Marketplaces, and Phone., • Ensure all queries are addressed within agreed SLA and KPI deadlines, • Prioritise urgent matters and resolve both operational and product-related queries promptly, • Utilise internal systems effectively to assist customers and troubleshoot issues competently, • Monitor ticket patterns, highlight anomalies, and share valuable customer insights, • Provide support to the Pharmacy team by managing patient-related enquiries, • Work closely with Operations, Medical, and Product teams to address escalations and intricate challenges, • Keep accurate records of customer interactions and contribute to service performance tracking, • Offer feedback to help shape business strategy and enhance customer success metrics, • Show initiative, escalate issues when necessary, and actively foster a positive team environment, • Demonstrate flexibility by completing tasks outside your usual remit when required, • Drive customer retention and reactivation through dedicated aftercare support, • Contribute to shaping our brand voice and creating joyful experiences for our customers, • Use initiative to ensure the best and fastest resolutions are offered to each customer A bit about you: Non negotiables • Fluent in German, • A passion for problem solving and finding resolutions independently, • 1 or 2 years experience in a customer/client facing role, • Reasonable numerical reasoning skills, • Exceptional communication skills, both spokenand written, • You can work autonomously to a very high standard, and also thrive as part of a team, • Eager to learn and improve, with a can-do attitude, • Able to use initiative and prioritise tasks, • Genuine, honest, reliable and adaptable Nice to have • Ability to work with excel would be preferrable but is not essential What we offer: • 26 days holiday (plus bank holidays throughout the year), • Salary Sacrifice Pension (includes both employer and employee contributions), • Flexible working environment (3 days a week in office), • Work form anywhere policy, • Flexy working hours policy, • Cycle/Bike to Work Scheme, • Private Medical Insurance via Vitality (at discounted rate), • Free access to Aviva Digicare services, • Free access to ‘Mintago’, • Discounts to Sons products for you, your family and friends, • Regular team socials and yearly offsite

Role: Product Manager (eCommerce CRM/ERP) Location: London, hybrid (3 days per week in the office) Salary: £70-80k + 16% Bonus + 10% non-contributory pension Industry: Shipping / Maritime / Financial Services Immersum is supporting a long-established organisation within the shipping and maritime sector that is entering an exciting period of digital growth and product innovation. With ambitions to expand its range of tradable financial products and deliver innovative risk management solutions to the freight industry and investors, they are looking for an experienced Product Manager to help drive the next phase of development across their CRM, ERP and customer product landscape. We are looking for a Product Manager with strong experience across acquisition and growth-focused product areas, alongside expertise in CRM platforms, ERP systems and subscription management principles. This is an opportunity to work on a broad range of internal and customer-facing digital products in a highly collaborative environment. The Role: You will be an Agile advocate who enjoys working closely with Product Development teams and platform providers to deliver high-quality products and services for a range of customer personas, while ensuring effective workflows for internal users. Reporting directly to the CIO, you will take ownership of the end-to-end product lifecycle, from discovery and active development through to operational maintenance and future enhancements. You’ll work closely with senior stakeholders, business users and customers to shape Product Roadmaps and Backlogs, while acting as a product evangelist across the organisation. You will also play a key role in improving CRM and ERP workflows, enhancing analytics and reporting capabilities, and ensuring products and services continue to evolve through continuous deployment and customer feedback. Responsibilities: • Lead Agile Product Development across CRM and ERP product domains, • Own the full Product lifecycle from discovery through to operational support, • Translate stakeholder requirements into clear Product Roadmaps and prioritised Backlogs, • Work closely with Product Development teams and third-party platform providers to deliver time-critical projects, • Gather and analyse customer feedback, issues and complaints to support continuous improvement initiatives, • Drive enhancements across CRM, ERP and finance platforms, • Improve analytics and reporting capabilities across the business, • Collaborate with outsourced and nearshore development teams operating in Agile delivery environments Experience: • Professional Product Owner qualification or equivalent experience, • Strong experience working with CRM platforms such as Zoho or HubSpot, • Strong experience with Microsoft Business Central, • Proven experience managing active Product Roadmaps and Product Backlogs, • Experience delivering cloud-based digital products and services, • Strong understanding of Agile methodologies, particularly Scrum and Kanban, • Experience working within continuous integration and delivery environments, • Strong business analysis and problem-solving skills, • Excellent communication and stakeholder management skills, • Experience working with outsourced or nearshore development teams, • Degree in a Business or Technology-related field Desirable: • Professional Product Manager qualification, • Knowledge of software development and QA best practices, • Understanding of UX and UI design principles, • Experience with Asana, Jira Service Management, Jira and Confluence, • Knowledge of middleware and automation tools such as Zapier and Jotform, • Experience running Voice of the Customer initiatives, • Experience defining and reporting on KPIs, OKRs or product success metrics, • Strong awareness of emerging technologies and market trends

Fixed Term Contract Duration - 11 Months About the Business Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £141.2 billion in customer investments (as of 31 December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app. High Net Worth includes the discretionary fund management and financial planning business, Quilter Cheviot. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level - 4 Department- Risk Location - London Contract - 12 Month FTC As a Financial Crime Manager, you will support the Senior Financial Crime Manager and Head of Financial Crime Prevention in strengthening and developing the Firm's financial crime framework. This role offers excellent exposure across all areas of financial crime, making it an ideal opportunity for someone looking to advance within the Second Line of Defence. Working within the Second Line of Defence (2LoD), you will play a key role in providing oversight, assurance and analytical support across the Firm's financial crime controls. You will contribute to anti-money laundering (AML)/ counter-terrorist financing (CTF), sanctions, tax evasion, anti bribery & corruption (ABC) and fraud risk management processes, helping ensure the Business meets regulatory expectations and operates within its risk appetite. You will work closely with senior stakeholders, the Money Laundering Reporting Officer (MLRO) and 1LoD Financial Crime Operations, gaining valuable exposure to a wide range of financial crime activities. Key Responsibilities • Support 2LoD oversight of 1LoD financial crime processes, raising challenge where required., • Review Know Your Customer (KYC)/ customer due diligence (CDD) files, including high risk and enhanced due diligence (EDD) cases, escalating concerns appropriately., • Identify weaknesses in control design or execution and support remediation tracking., • Assist in maintaining and updating financial crime policies, standards, and procedures., • Conduct regulatory horizon scanning and support gap analyses., • Help document changes and ensure consistent implementation across the business., • Support delivery of financial crime business wide risk assessments., • Gather, analyse, and interpret data to assess risk exposure and control effectiveness., • Prepare insights and summaries for management review., • Provide financial crime guidance to operational teams and business units., • Assist in the development and delivery of financial crime training and awareness materials., • Produce clear and accurate management information (MI) and reporting for senior management and governance committees., • Support responses to regulatory queries or MLRO requests., • Help design and run 2LoD monitoring and assurance reviews over 1LoD Financial Crime Operations., • Test the effectiveness of AML/CTF and sanctions controls and track follow up actions., • As an SME, provide design input and support to the Financial Crime transformation programme., • Support delivery of targeted / prioritised enhancements to the Financial Crime control environment.About You, • Strong demonstrable experience in 1LoD / 2LoD Financial Crime roles within financial services (Wealth and Asset Management experience highly desirable)., • Strong working knowledge of AML/CTF, CDD/EDD, sanctions, ABC and fraud risk indicators., • Previous exposure to 2LoD oversight or assurance work is highly beneficial., • Strong analytical skills with the ability to interpret data, identify trends and spot emerging risks., • Confidence in producing high quality MI and written reports., • Clear communicator capable of engaging effectively with 1LoD teams and senior staff., • Ability to explain financial crime concepts in a practical, business friendly way., • Good understanding of the UK financial crime regulatory environment.Desirable, • ICA Certificate/ Diploma AML, ACAMS or other financial crime qualifications (or working towards them).#LI-KH1 Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Senior Supply Chain Manager | Health & Wellness Brand | London / Hybrid Harmonic are proud to be partnering with a fast-growing wellness brand that has built an exceptional reputation through high-quality, effective products and a loyal customer base. In a market often driven by short-term trends, they’ve stood out by focusing on product integrity, strong repeat purchase, and building long-term trust with their community through product lines which are additive free and scientifically proven. Following significant success in the UK, the business is now entering an important stage of scale. With growing retail partnerships, strong momentum across social and TikTok, and plans to launch into the EU/Middle East, they’re focused on creating the operational foundations needed to support long-term expansion. Taking full ownership of the end-to-end supply chain and operations function, the Senior Supply Chain Manager will be central to ensuring the business can scale without losing quality, speed, or customer experience. The successful candidate will lead the function from supplier and manufacturer relationships through to inventory planning, fulfilment, logistics, and customer operations. Working closely with senior leadership, they’ll play a key role in shaping product launches, managing and optimising 3PL partnerships, and building the systems, processes, and resilience needed for international growth. It’s a high-impact role for someone who thrives in fast-growth environments and wants to help shape a genuinely exciting consumer brand as it moves from strong momentum into long-term market leadership. Key Responsibilities • Own and lead the end-to-end operational function of the business including supply chain management, logistics, fulfilment and customer service, • Develop and implement scalable operational strategies to support growth, • Manage supplier and manufacturing relationships, ensuring quality, cost efficiency, and reliability, • Drive improvements in COGS through supplier negotiation, production efficiencies, and smarter inventory management, • Work closely with commercial and finance teams to support profitability by improving operational efficiency and protecting margins, • Monitor operational performance against key business metrics including customer acquisition cost (CAC), customer retention, and churn, ensuring operations supports sustainable growth, • Manage and optimise 3PL relationships to support increasing demand across DTC and retail channels, • Identify risks and inefficiencies, proactively implementing solutions, • Ensure compliance with relevant regulations and industry standards What our client would like to see (essential) • Proven experience in an Operations, Supply Chain or Logistics role within a beauty, FMCG, food, drink or consumer brand, • Strong understanding of supply chain, manufacturing, and logistics in a product-led business, • Experience scaling operations in a fast-growth environment, • Strong commercial awareness and financial acumen, • Strong understanding of and experience with Excel, • Excellent organisational and problem-solving skills, • Confident stakeholder management, including suppliers and senior leadership What we would like to see (non-essential) • Experience working in a founder-led or entrepreneurial business, • Exposure to international supply chains or global expansion, • Experience with a DTC, subscription-based brand, • Experience implementing or upgrading operational systems (ERP, inventory tools, etc.), • Experience with Xero and/or other accounting systems would be a benefit, • Passion for beauty, wellness, or consumer brands Salary: £55,000 to £65,000 Hybrid working: 3 days per week in the London office At Harmonic, we are committed to building inclusive and equitable workplaces. We actively encourage applications from candidates of all backgrounds and ensure every application is considered fairly and thoughtfully, regardless of race, religion, gender expression, disability, or sexual orientation.

Power BI Engineer London Up to £55,000 This is an opportunity to play a key role in a growing data and analytics function, designing high‑impact reporting solutions that shape how the business makes decisions. If you enjoy building elegant dashboards, creating robust semantic models, and working closely with stakeholders to turn data into insight, this role provides both ownership and strong career development. The Company They are an established organisation investing in modern data capabilities to improve reporting, analytics and business performance. Their data and analytics team partners closely with commercial and operational functions, enabling better visibility into sales, inventory and customer behaviour. With a growing data estate and a clear focus on insight adoption, they are strengthening their reporting foundations and looking for someone who can elevate their Power BI environment. The Role • Design, develop and maintain Power BI dashboards, datasets and reporting solutions that meet business requirements., • Translate stakeholder needs into actionable visual analytics that highlight trends and performance drivers., • Build and manage semantic models, including measures, KPIs and optimised relationships., • Write clear and efficient DAX to support calculations and time‑intelligence logic., • Work with data engineers to source, shape and transform data using Power Query and SQL., • Connect to a range of data sources such as SQL databases, Azure services, Excel and APIs., • Apply governance best practices, including row‑level security, workspace management and performance optimisation., • Communicate insights clearly to non‑technical teams and support the adoption of reporting outputs. Your Skills and Experience • Strong commercial experience developing dashboards and datasets in Power BI Desktop and Service., • Confident writing DAX and applying semantic modelling principles., • Strong SQL capability and experience working with structured data., • Skilled in Power Query for transformation and shaping., • Able to collaborate effectively with technical and non‑technical stakeholders., • Clear communicator who can present insights in an accessible way., • Awareness of the wider Microsoft data ecosystem, including tools such as Microsoft Fabric, is beneficial., • Experience within a retail environment is advantageous but not essential.

Fixed Term Contract Duration - 11 Months About the Business Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice. We offer a highly personalised wealth management offering to private clients, charities, trustees, and professional partners with straightforward or more complex financial needs. We have presence throughout the UK, Ireland, Dubai and Channel Islands. Quilter plc is a leading wealth management business, which oversees £126.3 billion in customer investments (as at 6th August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management. If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us. About the Role Level: 3 Department: Charities Location: London (Hybrid) Contract: 12 month FTC This is a fantastic opportunity to join the Quilter Cheviot charities team who manage £2.4bn AUM for over 740 clients as at December 2025. We are seeking a highly organised, detail-oriented RFP Writer to support the growing tender requirements of our Charities business. You would be joining a dynamic and growing team who are passionate about charities and growing the business. Key responsibilities include: • Lead end-to-end creation of tailored RFP/tender responses for charity prospects., • Write, edit, and refine content to align with specific investment objectives, ethical considerations, governance requirements, and charity sector nuances., • Project-manage each tender, including timeline control, stakeholder coordination, and meeting submission deadlines., • Work closely with charity specialists, investment directors, and business development teams to create each individual tender., • Ensure workloads previously undertaken manually by senior specialists are redistributed effectively to restore their business development capacity, • Build and maintain a centralised RFP content library, including standard responses, disclosures, team biographies, data sets, and case studies., • Maintain consistency in messaging, tone, compliance language, and Quilter Cheviot branding., • Ensure final submissions are accurate, compliant, visually consistent, and of premium quality., • Review RFP processes and identify improvement opportunities, enhancing scalability and efficiency as tender volumes rise.About You, • Proven experience in RFP/proposal writing, ideally within financial services, investment management, professional services, or non-profit sectors., • Strong written communication skills, with the ability to translate technical investment concepts into clear, easy to understand language., • Exceptional attention to detail, accuracy, and document structure., • Experience working with multiple stakeholders at all levels under tight deadlines., • Strong organisational and project-management capabilities., • Ability to multi-task and handle multiple caseloads., • Proficiency in Microsoft Office, especially Word, Excel and PowerPoint., • Experience of the charity sector is not essential. #LI-VS1 #QC Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Role: Account Manager D&C Department: Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security. Location: London, UK. Must be able to work from an Amazon Corporate office five days per week. Regular overseas travel. Employment Type: Full-time, permanent. Contracted to Upstream Risk Management, enduring secondment to Amazon Reports to: EMEA SecTech Regional Manager Direct reports: Senior Technical Project Managers, Technical Project Managers (team of 9) Package: £100,000+ (Salary depending on experience). Start: June 2026 Job Summary Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Security Technology Design and Construction (D&C) team in Europe, the Middle East and Africa (EMEA). The D&C team sits within Amazon Security and owns all aspects of technical corporate security to protect people, physical and intellectual property across Amazon estates (not including distribution or data centres). The Account Manager role is critical to delivering contractual success. You will be responsible for turning strategy into action to deliver on Upstream Risk Management’s obligations to support Amazon Corporate Security’s promise of a safe and secure work environment for all Amazonians. You will achieve this by applying your leadership, project management and technical security skills to the detail of planning, leading a team of technical experts, monitoring progress and reporting. We are looking for an experienced professional who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong project and stakeholder management skills, along with a firm technical understanding, will be pivotal to success. The successful applicant will be able to demonstrate data-based decision-making, a strong understanding of cost-benefit analysis, and a track record of program optimisation. Strong leadership skills are essential. The location of this role is LHR16, an Amazon corporate office in central London, and you should expect five days per week in the office. International travel of around 20% of the time, including at short notice, should be expected. Key Responsibilities Include: • Serve as a single point of contact for Amazon SecTech. Maintain availability during core business hours for regular communications on team staffing and performance, project-related correspondence and issues, and other topics as deemed relevant to the overall contract scope of work., • Monitor project workload versus staff availability. Make recommendations to SecTech on staffing levels and project loading based on quantitative data analysis and historical workload., • Manage the entire vendor team to ensure the scope of work is being executed in accordance with contract documents. Assist in the onboarding/offboarding of vendor staff as necessary to maintain the expected level of project delivery quality and SLA performance., • Serve as an escalation point with internal and external stakeholders for all issues related to ongoing projects., • Perform Quality Assurance / Quality Control of team deliverables to ensure conformance with Amazon design and construction standards. Regularly audit program performance versus deliverables and scope descriptions and make recommendations to address shortfalls., • Conduct project lessons-learned meetings and make recommendations to Amazon for the adoption of new standards or process requirements., • Schedule, document, and lead Monthly, Quarterly, and Annual Business Reviews, which will track vendor performance against the established scope of work, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). About You • Minimum of 7 years in security program management, either as a consultant, end user, or embedded services team leader., • Minimum of 5 years of experience as a cross-functional team leader, managing program personnel, leading talent assessments/reviews, managing workload and job assignments, etc., • Demonstrated understanding of the security project lifecycle, including technology selection, design, bid, award, construction administration, testing, and commissioning., • Working technical knowledge of access control system hardware architecture, components, and standard installation practices., • Ability to develop key relationships across functional disciplines, in order to help move projects and other key initiatives forward., • Strong analytical, verbal communication, and writing skills.

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £126.3 billion in customer investments (as of August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level : 4 Department: COO Location : Southampton or London Contract type : Permanent The new role sits within AI Centre of Excellence department under Chief Operating Office (COO). The key accountabilities for the role are as follows: • AI/ML Solution Delivery: Hands on end-to-end development and deployment of both traditional and GenAI-based machine learning models, including discovery analytics, experimental design, model development, benchmarking, enhancement and deployment., • LLM & RAG Integration: Design and implement new Retrieval-Augmented Generation (RAG) pipelines and enhance existing frameworks, applying advanced techniques in data chunking/splitting, vectorization, knowledge graph representation (GraphRAG), and query retrieval and evaluation., • Model Evaluation & Prompt Engineering: Design and execute experiments to benchmark and evaluate model performance using both classical metrics (precision, recall, F-score) and GenAI-specific techniques (LLM-as-a-Judge, ROUGE, BERTScore). Develop and refine prompts to optimise GenAI model reasoning, accuracy, and overall effectiveness., • Cross-Functional Collaboration: Work closely with business partners, stakeholders, and technical teams (data engineering, platform engineering) to translate business requirements into impactful AI solutions., • Research & Innovation: Stay abreast of emerging tools, techniques, and best practices in LLMs, RAG, GenAI, model development & evaluation techniques and proactively apply new knowledge to drive innovation.About You Qualifications • Advanced degree (MSc or PhD) in Machine Learning, Natural Language Processing, Artificial Intelligence, or a related field., • Proven track record of delivering AI solutions from research to production in real-world applications.Knowledge, • Strong foundation in machine learning algorithms and deep learning concepts including Neural Networks and Transformer-based architectures., • Knowledge in developing and deploying scalable models on Databricks, Azure, and AWS, leveraging tools such as FastAPI and Docker., • Proficient in model tracing and observability for LLM in production and implementing evaluation frameworks for model quality and reliability., • Strong understanding of software engineering best practices, including version control, testing, and CI/CD for production-ready AI systems., • Domain expertise in financial services or other regulated industries is highly desirable.Experience, • Strong experience in AI/ML research and development, specializing in deep learning-based NLP, Information Retrieval, and Generative AI., • Proven expertise in RAG/GraphRAG pipeline development and evaluation, including advanced retriever-reranker techniques., • Experience in building knowledge bases and ontologies is highly desirable., • Extensive experience in defining and implementing evaluation metrics for GenAI systems such as Recall, Precision, NDCG, LLM-as-a-Judge, BERTScore, BLEU score, and hallucination detection., • Provide mentorship and technical guidance to junior AI ScientistsSkills, • Strong proficiency in Python and experience with frameworks such as NumPy, Pandas, Scikit-learn, and modern Generative AI libraries (e.g., LangChain, LlamaIndex, Azure AI Foundry)., • Hands-on experience with PyTorch, and leading LLM libraries such as Hugging Face, LangChain, LangGraph, and LlamaIndex., • Skilled in hypothesis formulation, defining evaluation metrics, conducting literature reviews, and building reproducible prototypes with critical outcome analysis., • Rapid Experimentation Mindset: Comfortable with a fail-fast, learn-fast approach, iterating quickly to validate ideas and accelerate innovation., • Exceptional problem-solving skills and a strong passion for innovation., • Excellent communication and collaboration abilities, thriving in cross-functional environments.Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level: 4 Location: Remote, with travelling in the South region (South East/Kent) / South West Department: Supervision & Oversight Contract: Permanent This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe. You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. Working as part of the Supervision and Oversight Team, training and ongoing development is a priority and will be continuous to ensure that you have the confidence to deliver against the requirements of the role, but importantly you develop and grow personally. As a Firm Compliance Partner in Quilter Financial Planning, your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. The role is a compliance function that strives to maintain professional safety in the Quilter Financial Planning group, via successful discharge of supervisory responsibilities. The identification and resolution of customer, regulatory, reputational, and operational risks are a key component in establishing an effective control function. With your own panel of firms, you will review AR bespoke characteristics and behaviours identified by risk assessment as requiring supervision. You will build strong relationships with AR Principals and work with them to help them achieve effective governance of their AR Firms & Advisers whilst adhering to Network standards. This will be achieved through a program of both diarised annual assessments and bespoke firm visits and interactions, with you acting as the main compliance contact for the firm. Working with the firm and other QFP departments, you will identify areas of concern in a firm's current processes, set action plans and agree timescales for these to be rectified. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. You will conduct bespoke inspection visits, complete reports, provide coaching and feedback, identify risks and escalate any identified failings through to the Supervisions & Oversight Manager, use the correct escalation channels and manage identified issues to conclusion. This is a field and home-based role with an average of 2 days a week in the field of which you will be responsible for planning and scheduling your own firm visits. About You Our ideal candidate will be able to bring a high-level of experience within field supervision or compliance monitoring and be a competent assessor for firms and advisers. You will be a strong relationship builder and confident communicator, particularly skilled in questioning, and be able to display sound judgment when assessing risks and developing action plans. You will also have a strong analytical approach and inquisitive nature. You will have experience of Network/National and IFA/restricted advice models and QCF Level 4 or equivalent A Compliance & Risk qualification is essential for this position. #LI-remote #LI-FD1 #Quilter Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Who we are: We are This is Beyond; a fast-moving, fast-thinking, vibrant B2B events company. We have grown from an ambitious start-up to a global leader in creating innovative and ground-breaking marketplaces and thought-leadership events. Our events reshape industries into inspired communities one immersive experience at a time. The role: The Associate Event Director (AED) leads the strategic planning, execution, and management of one of our luxury travel events. With responsibility for ensuring commercial success and exceptional delivery, the AED will act as the ‘Managing Directorʼ for their assigned event, driving operational excellence, team leadership, and client satisfaction. They will support the management of P&L and budget, collaborating closely with senior leadership to ensure commercial success. For this role specifically, the Associate Event Director will lead the strategic repositioning of Further East, evolving the brandʼs market identity and competitive positioning to drive show growth and customer retention. Therefore a strong background in brand strategy and marketing is preferred - with the ability to translate brand vision into commercial results. Key success criteria: ● Outstanding Event Delivery: Deliver a strategic business plan, coordinate, and execute events to the highest standards, ensuring seamless logistics and exceptional experiences. ● Commercial Success: Achieve revenue, profitability, and audience growth targets, with effective budget and P&L management/support where applicable. ● Client & Stakeholder Satisfaction: Build strong relationships, provide excellent service, and maintain high client retention and satisfaction. ● Team Leadership & Development: Inspire and support teams to excel, fostering collaboration, innovation, and professional growth. ● Innovation & Continuous Improvement: Develop creative event concepts, identify new revenue opportunities, and refine processes to enhance future events. ● Brand evolution: Lead the strategic repositioning of the event brand, establishing clear market differentiation and a compelling value proposition that resonates with target exhibitors and buyers. Requirements: ● At least 9 years of experience as an Event Manager or in Senior Sales/Marketing roles, specifically within events, with a preference for experience in luxury travel/ hospitality or high-end markets. ● Proven track record of planning and delivering large-scale, complex events catering to high-profile clients. ● Demonstrated success in leading or supporting sales teams and developing strategies to meet or exceed revenue targets. ● Experience in brand management, repositioning or marketing strategy preferred - ideally within luxury, travel or experiential sectors. ● Track record of translating brand strategy into commercial results, including brand development and customer acquisition. ● Comfortable leading creative and marketing teams to deliver a cohesive brand narrative across multiple touchpoints. ● Financial expertise, including experience in budget preparation, cost control, and financial reporting. ● Experience in evaluating and responding to market trends, client feedback, and event performance data to refine future strategies. ● Strong organisational skills with the ability to manage multiple priorities and projects simultaneously. ● Proficiency in developing and managing detailed event schedules, budgets, and timelines. ● Proven ability to design innovative event concepts and solutions while maintaining high attention to detail. ● Focused on achieving strategic goals, overcoming challenges, and delivering quality under pressure and tight deadlines. ● Excellent communication skills, both written and verbal, with the ability to present ideas clearly and persuasively to various stakeholders. ● Exceptional interpersonal skills with a demonstrated ability to build and maintain strong relationships across internal teams, clients, and external vendors. ● A team-oriented approach with the ability to provide leadership, mentorship, and support to colleagues. ● Flexible and adaptable with a willingness to travel extensively, including international travel, as required. ● Perform additional ad hoc duties as required to support business operations and team objectives. What youʼll do: Event Planning and Coordination ● Develop and implement comprehensive event plans, including detailed timelines, floor plans, and logistical workflows. ● Coordinate effectively with internal teams and external vendors to manage logistics, ensuring seamless execution. ● Oversee on-site event execution to guarantee smooth operations and efficient handling of any challenges. Budget and Resource Management ● Hold full budget and some P&L responsibility for their assigned event. ● Collaborate on the creation and oversight of event budgets, ensuring resources are allocated effectively. ● Monitor and track expenditures, providing accurate financial updates to senior leadership. ● Identify cost-saving opportunities and implement them without compromising on the eventʼs quality or luxury. Quality Assurance and Continuous Improvement ● Ensure all events maintain and reflect This is Beyondʼs high standards of quality and exclusivity. ● Collect and analyse event feedback from attendees, clients, and stakeholders to identify areas for improvement. ● Contribute to the refinement and evolution of event processes to align with company standards and foster excellence. ● Models effective resource management while serving as a subject matter expert, and ensuring that technologies and methodologies align with broader operational goals. Client and Stakeholder Management ● Accountable for achieving revenue, profitability, and audience targets for their assigned events. Whether directly owning P&L or working alongside senior leadership, they will drive commercial performance and ensure the event exceeds expectations. ● Build and nurture long-lasting relationships with key stakeholders, including suppliers, exhibitors, buyers, sponsors, and media. ● Manage client expectations by providing exceptional service and ensuring their satisfaction throughout the event cycle. ● Represent This is Beyond at client meetings and industry events, promoting the brandʼs vision and offerings. Marketing and Promotion ● Collaborate closely with the marketing team to design and execute impactful event marketing strategies. ● Ensure the consistent and compelling promotion of events across various digital and traditional channels. ● Provide creative input for the ideation and development of marketing materials and event specific content. ● Models a results driven culture by inspiring teams to deliver exceptional outcomes, ensuring objectives are met through strong leadership, problem-solving, and skill development. Team Leadership and Support ● Support and collaborate with a team to deliver their assigned event, ensuring the effective execution of event plans and supporting senior leaders in overseeing larger event teams. ● Mentor and guide team members at all levels, fostering their growth and professional development. ● Support the Sales and Marketing teams in their leadership journeys, ensuring they evolve as effective managers. ● Promote a collaborative, innovative, and positive team environment that encourages creative problem-solving. ● Act as the primary point of contact for the event team in the absence of senior leadership. ● Serve as a cultural ambassador, exemplifying integrity, professionalism, and positive behavior in all interactions. Innovation ● Drive the development of unique and innovative event propositions to maintain market leadership. ● Proactively identify and explore new revenue opportunities through creative event enhancements. ● Models strategic leadership, guiding teams to reach their full potential, while fostering a collaborative culture and driving accountability and high standards of performance. Event / Team Specific ● Lead Further Eastʼs brand repositioning and evolution of its current format. ● Work closely with Senior Marketing Manager and Portfolio Director to redefine the eventʼs identity and competitive positioning within the luxury travel market. ● Drive delegate retention through clearer brand articulation and improved delegate quality perception. Our Values: ● Curiosity - Always ask why. Open your mind to new perspectives and possibilities, and never settle. ● Integrity - Be driven by good, not greed. You control your decisions, so make your actions count. ● Teamwork - Empower others and leave your ego at the door. Good relationships are a competition of generosity. To apply, please send your CV to this email address: Benefits: Enjoy a range of benefits, including: Pension Scheme, Hybrid working arrangement, Health Cash Plan/BUPA coverage, Ongoing Learning & Development opportunities, Bonus Earning Potential, Social Events & Travel Opportunities Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office (located in Shepherd's Bush), 1 day working from home, and every Friday as a non-working day as standard. Diversity & Inclusion: At This is Beyond, we're dedicated to fostering an inclusive workplace where diversity is celebrated. We prohibit discrimination and harassment based on factors such as race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Love to work at Lily’s Kitchen? Role: - Logistics Co-Ordinator The leader of your pack is: - Warehouse & Transport Manager Lily’s Headquarters: - Goodge Street, Fitzrovia Equality and Inclusiveness at Lily’s Kitchen: - At Lily’s Kitchen, we want to build and maintain a values-driven culture of trust and inclusion, one that empowers people safely and comfortably to express every characteristic of their personal identity and experience. We’re committed to supporting and encouraging a diverse and inclusive workforce. That means that whatever your ethnic origin, religion, gender, sexual orientation, gender identity, gender expression, age or status as an individual with a disability , you’ll get all the opportunities, respect and support you’d expect from a passionate business that cares about its people (as well as its pets). We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, individuals with disabilities and/or other people from underrepresented groups to apply. Lily’s Kitchen is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use. Location: - This is a hybrid role, with a mix between working 2 days a week (or more if you prefer) in our beautiful central London office (Goodge Street) and working from home. There will also be occasional travel to suppliers and customers, both in the UK and internationally. Your Lily’s Kitchen Promise – Pets, People & Planet:- Every single member of the Lily’s Kitchen team pledges to uphold our B Corp and broader sustainability strategy personally, within their respective departments, and across the entire company. This commitment is demonstrated through actively advancing areas of responsibility within their teams, adhering to sustainability targets set by the company and departments, actively participating in sustainability discussions and decision-making processes, and fostering a team culture that is deeply passionate about the overall wellbeing of people, the planet and of course, pets. Aligned with our commitment to being a force for good and championing ESG initiatives, financial compensation and reward is driven by annual objectives and performance, including the successful achievement of a social and environmental objective. Your place at the Lily’s Kitchen Table: - You will be a part of our Supply Chain team, through analytical detailing you will support overseeing operational projects and own administrative tasks for the Warehouse & Transport Manager, completing important day-to-day functions in our system. You will be the first point of contact for stock related queries, overseeing the stock accuracy across 3PL’s and our systems. In addition, you will be expected to develop logistics processes and reporting, with help and guidance, to improve efficiency and accuracy. How will I make a difference? You will: • Own the stock reconciliation process – using data to ensure our systemic alignment to our 3PL (that includes batch code formats, BBDs, stock pools etc.)., • Support our 3PLs with stock take processes., • Utilise Netsuite (our ERP system) for business reporting, including stock traceability, data errors and write-on/write-off controls., • Manage the Order to Cash purchases for Logistics, raising Purchase Orders, addressing and resolving invoicing issues., • Report and analyse KPI’s across our B2B and B2C businesses to support in constructive decision making., • Manage stock holding of packaging materials for our D2C business., • Manage stock pools to ensure stock is in the right location to service all elements of our business., • Supply analysis & reporting support ahead of key product launches to aid decision making., • Plan the B2C labour during promotional periods to ensure the best balance of cost and service level. Act as a key interface between distribution and customer service, finding the best balance of excellent service at the best costs., • Perform daily analytical reporting tasks for review to support the Warehouse & Transport Manager as required., • Build strong cross-functional relationships within the business, particularly Supply Chain, Quality, Finance and Direct to Consumer stakeholders and with our 3PL Partners., • Facilitate and run operational level review meetings with supplier operational teams to improve/ Capture processes and joint WOWs, • Ensure there is always transparency on our ethical policies and procedures with stakeholders. How will I be successful? • Experience in a Warehouse/Logistics role will be advantageous., • Attention to detail and solutions focused., • Ability to assess situations independently and make sensible decisions., • Demonstrate ownership and accountability for given responsibilities., • Comfortable working independently., • FMCG experience will be advantageous., • Comfortable interacting with all levels of the business and supporting multiple stakeholders., • Proficient in Microsoft Excel and comfortable with data analysis. (VLOOKUP’s, Pivot tables ,etc..), • Comfortable working in a fast-paced environment and adept at adjusting to the demands of a fast-growing business., • Continuous improvement focus., • Passion for personal development, and a drive to improve business processes and systems., • Passion for Lily’s Kitchen brand, product, and philosophy., • It goes without saying that you need to have a PFP (passion for pets). The Team Our Perks At Lily’s Kitchen we believe that everyone should enjoy their time at work. We reward the care our people put into their job, by caring for them in return. Our benefits are designed to make our people smile, save for the future, stay healthy and give back where they can and include: • Dogs at work; what better way to put a smile on your face!, • Flexible Working: flexitime, working from home, part-time working, flexible support, faith based public holidays, • Save for the Future and Protect Loved ones: a pension plan that goes beyond, the option for salary exchange and an option of an ethical pension fund reflecting our team’s attitudes and needs.Plus, a life assurance scheme to look after those that depend on you., • Staying healthy and well: Our team’s health and wellbeing is very important to us and we offer private medical, private dental, employee assistance programme, mental first aiders and a cycle to work scheme (and an electric car salary sacrifice scheme)., • Supporting our community: with a volunteering allowance we can give back to causes we are passionate about.Plus supporting and having fun together as a team., • And more … Lily’s Kitchen Story At Lily’s Kitchen we are pet food pioneers. We are changing the game with our mission to provide proper food for cats and dogs all over the world. Lily’s Kitchen was founded in London in 2009, by Henrietta Morrison who set out to feed her beloved dog, Lily, food she could trust. Lily’s Kitchen is now the No1 Brand in premium natural pet food, still focusing on the mission to inspire pet parents to feed their four-legged friends natural, proper food for pets. Lily’s Kitchen was a founding member of the UK B Corp movement and the first pet food brand in the world to achieve B Corp status. Determined to use business as a force for good, Lily’s Kitchen has recently partnered with Dogs Trust to support dogs in need and are proud to lend a paw to charitable causes. We sell our nutritious natural recipes for cats and dogs in over 1,000 stockists, like Waitrose, Tesco, Ocado, organic food shops, vets, independent pet shops and garden centres all over the UK. We also sell internationally and are now sold in more than 30 countries worldwide. Our Vision. We’re all about warming hearts, feeding souls and enriching lives, for both our customers and employees. Our Values. We recruit to our values at Lily’s Kitchen: Respectful. Dedicated. Audacious. Passionate. Responsible. Our People. We seek out and develop talented people who love to succeed and make a positive difference in everything they do.

About Xceedance Xceedance is a global provider of strategic consulting, managed services, and technology solutions to the insurance industry. We help insurers, reinsurers, brokers, and MGAs modernize operations, enhance underwriting and claims capabilities, and accelerate digital transformation using data, analytics, and advanced platforms. As a Solution Architect at Xceedance, you will shape the design and evolution of enterprise-grade applications that power critical insurance workflows for clients worldwide. Job Responsibilities As a Solution architect specializing in Application Architecture, you will work closely with product leadership team. • Lead and oversee the development of complex solutions that span multiple towers and/or encompass multiple service offerings, • Drive discovery process with the customer to understand their need for Insurance related products and accelerators., • Understand the customer’s operational process, their pain points, intended outcome of their requirements and provide suitable design and solutions, taking into considerations the current capabilities and future roadmap of the product., • Plan build or development tasks by confirming objectives and specifications with the relevant stakeholders, • Ensure focus on Behaviour Driven Development (BDD) with special emphasis on code quality and unit testing, • Split requirement into manageable development features or modules for the team., • Identify functional and non-functional constraints of the system and designs optimal solutions., • Debug or troubleshoot coding bugs and provides fixes for the same, • Participate in application profile and performance benchmarking activities., • Bring in industry best practices to all facets of software design and delivery process, • Occasionally involve in pre-sales activities such as product demonstrations, proposal writing etc., • Suggest any improvements on the implementation process. Essential Skills • Overall experience in the range of 14 to 20 years., • 10+ years of strong software development experience of designing and coding on enterprise web-based systems., • Experience on Objected Oriented Design, Data modelling skills using UML., • Experience with Java 8+; J2EE and Gradle/ Maven., • Experience with Spring (Boot, Security) and other Java frameworks., • Experience with BPM tools such as Camunda (preferred), jBPM, Activiti, Pega, • Experience with using Kafka and good understanding of Kafka Architecture., • Experience with database applications such as Postgres, Oracle, MySql, DB2 and with JDBC and ORM tools., • Experience with source control tools like Git , GitHub, BitBucket, Subversion., • Experience with DevOps tools (e.g. Teamcity, Jenkins) and strategies., • Experience with Unit Testing tools such as Junit 5., • Experience in using coding assistant tools, Gen AI and agentic AI skills, • Experience with OpenAPI Specification (OAS)., • Exposure to authentication frameworks like OIDC (Open Id Connect) and Authorisation frameworks OAuth2., • Understanding of ACORD data standards., • Insurance Industry Experience., • Experience with Integration frameworks such as Apache Camel., • Designing and working with ESB / EAI and API gateway and management tools, • Cloud services and platform such as Azure and/or AWS, GCP., • Knowledge of DevOps practices – Kubernetes, Docker, etc., • Experience with servers such as Tomcat, JBoss and/or Websphere., • Best practices on log management and deriving metrics – Elastic, Logstash, Kibana, • Consulting experience and/or Client engagement presentation skills. What Xceedance Offers • Opportunity to shape core solutions for leading global insurers and reinsurers., • A collaborative, innovation-driven culture with exposure to modern technologies and cloud-native architectures., • Professional development opportunities, certifications, and learning programs., • Competitive compensation and benefits package, aligned with experience and location.

Lift Modernisation Sales Consultant: Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference? Office Location: 2 Cherry Orchard Rd, Croydon CR0 6BA and Field Based around London About us: We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group’s attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow" Role summary: Generate leads, identify opportunities and sell; Modernisation (or as directed by the Business Unit strategy) projects across the UK Lift and Escalator Division (LED) of Mitsubishi Electric Europe B.V. (MEU-UK) portfolio against agreed targets. With the prime objective of enhancing the customer experience as per MEU-UK Values. Qualifications: • 5+ Years previous experience and results in Modernisation Sales within the Lift Industry., • Technical knowledge and understanding of lift products and regulations., • Experience in working with premium lift products within the Lift Industry Key Responsibilities: • Ownership of the full sales cycle with proactive development of existing and new customer relationships., • Proactive identification and creation of new sales leads and opportunities., • Upselling of extended maintenance and unique features., • Create and issue Microsoft Project Programmes using MEU-UK template., • Obtain quotations and negotiate for non-standard local supply items., • Negotiate and agree the Commercial Terms and Conditions., • Attend sites to carry out survey of environment to allow accurate quoting and agreement of specification. In return for your commitment, we will offer you some fantastic benefits: • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. Equality and Diversity: As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development

Job Description Are you looking for a Security role within a dynamic, innovative financial technology organisation? If so, we are recruiting for a Cyber Security Engineer to join our Cyber Security team! The Role Working alongside the team you will help to design, develop, and mature the company's cyber security capability, including the selection, implementation, and management of security tools/technologies, focused on detection, prevention, and analysis of security threats. This role offers a great opportunity to help define and shape the security function within a collaborative IT department, ensuring the protection of customer assets. Responsibilities include • Work with technology and business teams to deliver security processes, technologies and controls, acting as the authority on security related queries., • Define, design, implement, and maintain security solutions appropriate to the business' needs., • Support the definition, execution and continuous improvement of key cyber security processes including vulnerability & patch management, security incident response, security monitoring, endpoint security, identity and access management, network security, and cryptography., • Assist with developing and maintaining security policies, processes and incident response management plans and playbooks., • Prepare and document standard operating procedures and protocols., • Provide expertise on security requirements into core technology processes like asset management, change management, third-party management, technology development & acquisition, configuration management, etc., • Minimum of 2 years' experience in a Security Engineer/Analyst, role focusing on designing and implementing security solutions and managing security infrastructure., • Previous experience working within a financial services environment and a working understanding of relevant regulations., • Experience and in-depth technical knowledge of deploying, maintaining, and configuring a wide range of security technologies within a large and complex environment (anti-malware/EDR, SIEM solutions, vulnerability scanners, patch management, CASB, DLP, penetration testing tools, etc.), • Knowledge of TCP/IP and related network protocols: knowledge of standard network protocols like TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP, VPN etc., and accompanying protocol/packet analysis/manipulation tools., • Understanding of key operating systems and network appliances and the ability to assess their security posture based on their configuration/deployment., • Experience of working effectively with a variety of stakeholders from different technology and business teams., • Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Information Security Manager (CISM)., • Strong knowledge of Operating System security and system hardening concepts such as CIS Benchmarks., • Experience in working with information security frameworks and regulatory requirements including ISO27001, NIST, PCI DSS, GDPR, Cyber Essentials. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose : We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy : We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values : We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Customer Success & Operations Manager | SaaS Messaging Platform | Built Out a Team • Salary: £45,000 - £55,000 (10% bonus in the first year) A SaaS digital communications company with 20 years’ experience, helping organisations deliver secure, scalable messaging and workflow solutions across diverse industries. After two years of product development, the company is now focused on sales and customer engagement, offering an exciting opportunity to grow, develop skills, and contribute to its next phase of growth in a fast-paced, high-impact environment. The Role You will play a pivotal role in driving customer engagement and operational excellence for a cutting-edge SaaS messaging platform. This is a hands-on managerial role where you will not only manage and support a growing team but also directly influence the success of our customers, ensuring smooth onboarding, adoption, and retention. You will act as the bridge between clients and the development team, providing insights, troubleshooting issues, and championing continuous improvement. What They’re Looking For (Non-Negotiables) • Proven experience in customer account management, customer success, or technical support in a SaaS environment, • Strong CRM administration skills and ability to maintain structured, accurate customer records, • Experience managing a small team and implementing processes to improve operational efficiency, • Technical awareness and confidence collaborating with software development teams, • Strong ownership mindset: capable of taking a project from conception to delivery autonomously What You’ll Work With • SaaS platform supporting multi-channel messaging: SMS, email, WhatsApp, Slack, and voice, • CRM systems and customer support platforms, • Onboarding workflows, service review processes, and operational documentation, • Testing new features, integrations, and bespoke customer workflows Nice to Haves • Experience with 27001 compliance or information security frameworks, • Familiarity with messaging APIs and workflow automation tools, • Exposure to sales or go-to-market strategies for software products Why Join / Projects • Be part of a critical growth phase: pivoting from development-focused to sales and marketing-led strategy, • Shape a new department and have real ownership over customer success processes, • Work closely with cross-functional teams (Ops, Dev, Finance, CTO) in a dynamic, collaborative environment, • Engage with international clients and influence the evolution of an innovative messaging platform Our client is keen to hire, so if you're interested, please apply! Customer Success & Operations Manager | SaaS Messaging Platform | Built Out a Team

As a Sales Specialist sitting within Data & Analytics , you will be positioning and presenting our desktop solutions (including our new platform called Workspace) into the trading & banking area (including investment, corporate, regional banks and financial institutions, IDBs, non-financial corporates, traditional asset managers, asset owners, sovereign wealth funds, hedge funds, etc.). This is a flexible, tailored front-to-back solution that aggregates industry data, delivers proprietary analytics and automates critical trading and banking workflows. It has been built to harness the shifting trends in trading, as firms want to quickly embrace effective AI driven tools and coding into their workflows. What will you be doing: As a subject matter expert, you will act in support of Account Managers as a Sales Specialist focusing on all sales (new, cross-sells, up-sells). You will lead on deal negotiations and serve accounts within UK & Ireland. The role works in close partnership with internal collaborators to proactively drive gross sales and revenue. • Take opportunities from identification to close, including the management of all contractual, legal, and technical requirements., • Understand the value propositions, competitive landscape, and key selling points of our solutions., • Upbeat and proactive approach towards learning, pipeline generation and sales execution, • Demonstrate a mentality which is aligned with Customers' short and long-term strategic aims., • Developing direct high level customer relationships (especially C-level) with decision makers and influencers with Customers and 3rd parties., • Be able to demonstrate the services and position the strengths of our products., • Plan and prioritize sales efforts to ensure that potential future leads are followed up at the appropriate time., • Build and maintain pipeline of recurring opportunities and update information on items within our Sales Force.com tool, keeping orders and forecast current and accurate., • Build an in-depth understanding of the activities, propositions and threats posed by our competitors in this space., • Work closely with the business divisions to provide meaningful customer feedback and engagement opportunities., • Provide regular and structured feedback on all activity and customer issues to Head of Sales for Trading Solutions. Who are we looking for:, • Customer Centric Focus - Commercial/Customer Service Experience from within the financial markets, • Experience in a sales / account management opportunity within the financial markets, with a demonstrable understanding of the sell-side and trends affecting the industry, • Proven track record to identify and develop relevant key customer relationships., • Excellent consultative sales skills and validated techniques for negotiating complex agreements., • Thoughtful communication skills and the ability to perform in a high-visibility and pressured environment to win high-impact change programs with multiple touch points within the customer environment., • Demonstrate collaborative style within a matrix hierarchy as well as proven thought leadership with external clients and strong teammate, • Determination, tenacity, self-motivation and willingness to put in the extra effort to succeed. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £134.8 billion in customer investments (as of September 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level: 5 Department: Distribution Location: Homebased, United Kingdom Contract Type: Permanent Regulated/Non-Regulated: Non-Regulated The Investment Sales Directors represent the Quilter Investment team, promoting our market leading multi asset capabilities to financial advice businesses. The primary focus is on the growth and retention of our multi asset investment solutions. You will take responsibility for a region and promote our investment solutions to advisers in this area. You will act both independently and in co-ordination with platform sales colleagues to deliver a sales target for your region. As a thought leader, you will support our sales and relationship management teams with technical knowledge, sales ideas, and planning activity around our multi asset investment solutions. Working closely with our marketing teams, you will help to develop appropriate presentations and collateral which bring to life the value of Quilter multi asset investment propositions. You will be called upon to present at industry events and conferences to a high standard on both the main stage and within break out environments. And by engaging with leading financial adviser firms, you will simplify technical complexity and ensure that key messages are clear, relevant, and understood. Consumer Duty Whilst this isn't a directly customer facing role, the duties you will perform will impact good customer outcomes by ensuring that we clearly and simply articulate the benefits, positioning, and performance of our investment solutions to advisers with potential new investors and/or existing clients. This supports the Consumer Understanding and Consumer Support outcomes of the Consumer Duty. About You You will have extensive distribution experience of multi asset investing to financial advice firms. In addition, you will have a thorough knowledge of associated areas such as financial markets, economics, and regulation. As a strong and articulate presenter, you will have the ability to simplify complex messages so that they are easily understood by a wide range of audiences. You will be able to operate as part of a high calibre team, with the ability to work with a wide and diverse range of people. Ideally you will have a background working with UK financial advisers, ensuring that good customer outcomes have been met through provision of appropriate technical investment-related information. Ideally you will have full Chartered Status within CII/PFS route and or CFA or progress towards. #LI-IC1 #LI-remote Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Fixed Term Contract Duration - 4 Months About the Business Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice. We offer a highly personalised wealth management offering to private clients, charities, trustees, and professional partners with straightforward or more complex financial needs. We have presence throughout the UK, Ireland, Dubai and Channel Islands. Quilter plc is a leading wealth management business, which oversees £126.3 billion in customer investments (as at 6th August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management. If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us. About the Role Level: 3 Department: Marketing Location: London (Hybrid) Contract: Fixed Term Contract The team are responsible for defining and executing key growth initiatives to drive value for clients and shareholders. This role is central to the management and delivery of these growth objectives, helping us mature our approach to executing lead generation initiatives and managing new client enquiries. The candidate will need to be comfortable engaging with prospective clients (inbound & outbound), identifying their high-level objectives and evaluating the best way to support them, before then introducing suitable potential clients to relevant front office experts. The role requires the candidate to collectively work with central and front office teams to develop feedback loops focused on continuous development, good client outcomes and ensuring tangible return on investment. The candidate will also be working collaboratively to manage associated 'nurturing' activities to support potential new clients who might not be ready for our services yet. This is a great opportunity to help us evolve and scale our new client generation activities. About the Role & Responsibilities The prospective client triage manager is the first point of contact for prospective clients. You are client focused, taking pride in providing an excellent client experience. You will be skilled at building trust to gain a good understanding of a client's needs, circumstances and how our services might benefit them. Your day-to-day role will include; • Managing new inbound enquiries from prospective clients, from multiple lead generation sources, • Managing new outbound opportunities, engaging with prospective clients who have registered interest in our services and/or events with a view to booking a meeting with a Financial Planner, • Completing complimentary, non-advice initial consultations with prospective clients, being able to draw out information pertaining to their financial situation and needs, • Managing the execution of effective nurturing campaigns through outbound calling, email communication and newsletters, tracking the success of each campaign, • Arranging meetings and supporting prospective clients up to their meeting with a Financial Planner, • Work with the broader commercial and marketing team to ensure robust and valuable MI is captured and correctly recorded, identifying areas for improvement and demonstrating/tracking ROI About You, • Financial Planning and/or Investment Management qualifications desirable, • Experience working with enquiries/clients, demonstrating an ability to understand wealth management propositions and typical client objectives, • Familiarity with lead generation initiatives and strategic growth plans, • Need to bring ownership to drive development and value, • Excellent communication and listening skills, able to build rapport, identifying needs and requirements from prospective clients, • Focused on delivering exceptional client service, • Strong collaboration skills, • Self-motivated and highly driven, • Proactive, • Organised and efficient, • Detail orientated #LI-VS1 #QC Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together : Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Healthcare Cash Plan: Jersey employees only. Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Location: London Work model: Hybrid Who Are We – Formation Tech Formation Tech is a fast-growing technology company delivering Cybersecurity, Networks, and Voice solutions to ambitious mid-market businesses. We exist to make our customers' lives easier through technology, helping organisations connect, collaborate, and stay secure in a hybrid world. We're not just tech experts, we're people-first. We've built our business on the belief that while technology can transform operations, it's people who make the real difference. That's why we invest in our culture, champion collaboration, and take pride in our values-driven approach. We're now looking for a driven and delivery-focused Project Manager to take end-to-end ownership of customer and internal projects across our professional services portfolio. The Role As a Project Manager at Formation Tech, you'll be the key person responsible for delivering technology projects that directly shape our customers' experience. This is a hands-on, client-facing role operating with a high level of autonomy, you'll manage everything from sales handover through to service desk transition, working closely with technical teams, leadership, and senior customer stakeholders along the way. You'll have real commercial responsibility, contributing to project P&L, WIP control, and billing readiness, while also playing an active part in improving our delivery processes and professional services proposition. If you want a role where your impact is visible and your voice is heard, this is it. We operate a hybrid working model, with employees expected to work from the office at least 2 days per week. Key Responsibilities Project Delivery & Governance • Lead the end-to-end delivery of customer and internal projects from sales handover through to service desk transition, • Define, control, and deliver projects against agreed scope, timelines, budget, and quality standards, • Coordinate internal teams, suppliers, and third parties to ensure timely and efficient delivery, • Establish and maintain effective project governance, including reporting, documentation, and status communication, • Plan and oversee all aspects of a project to meet its goals on time and within budget, • Ensure technical designs are reviewed, approved, and delivered on time in collaboration with the Head of Technology and technical teams, • Act as the primary point of contact for customers throughout the project lifecycle, • Lead clear, confident communication with customer stakeholders at all levels, including regular project updates and risk communication, • Build strong, trusted relationships that support long-term customer retention and service expansion, • Own risk, issue, and dependency management, ensuring early identification and escalation where required, • Lead change management by realigning customers to agreed scope or updating scope of work, balancing commercial impact across time and cost, • Manage scope and change through formal change control processes (CCNs / Scope of Work revisions), • Balance commercial impact across time, cost, goodwill, and customer experience, • Operate within agreed commercial authority levels and escalate where decisions fall outside those limits, • Ensure projects close promptly to enable accurate and timely billing and cash collection, • Own project financial performance, including P&L, fee earning reports, and WIP control in partnership with Finance, • Maintain billing readiness and support invoicing activities through accurate project reporting, • Partner with Sales and Account Management to identify upsell or expansion opportunities during delivery, • Support contract lifecycle management by ensuring project-related contract terms and licensing details are accurately captured, • Contribute to continuous improvement of delivery processes, documentation, workflows, handovers, and SLAs, • Act as a key user and improvement contributor for delivery systems, including Autotask and IT Glue What We're Looking For • Proven experience delivering end-to-end IT / technology projects in fast-paced environments, • Strong track record managing full project lifecycle from initiation through build, test, and transition to service, • Hands-on experience managing scope, schedule, budget, quality, risks, and dependencies, • Understanding of project governance, financial management, and reporting, • Strong stakeholder management and communication skills across both technical and non-technical audiences, • Analytical and proactive mindset with the ability to take ownership, solve problems, and keep delivery moving, • PRINCE2 (or equivalent) project management certification, • Experience delivering voice, security, or network infrastructure projects is a plus What We Offer • Competitive salary, • 25 days holiday (plus Bank Holidays), increasing with service up to 28 days, • Contributory pension, • Travelcard loan (post-probation), • Cycle to work scheme, • Employee Assistance Programme (Wellbeing), • Maternity/Paternity leave, • £1,000 bonus recruitment referral scheme, • A collaborative, supportive environment where your voice is heard, • Real exposure to senior leadership and commercial decision-making, • The chance to make a genuine impact in a company that's scaling fast If you're ready to take ownership of meaningful projects and grow your career in a people-first technology business, you'll fit right in. No agents please

Role: Director of Project Delivery Location: East London (hybrid 4 days a week on-site, site visits across London as required) Salary: Up to £90k Reporting to: Chief Operating Officer The Company A renowned and growing marine transport and infrastructure operator is entering a new phase of modernisation and growth, with major capital projects underway across vessels, piers, and customer-facing environments. With a small senior team driving a wide variety of operational, construction and fleet-related upgrades, the business is now strengthening its project capability to ensure high-quality delivery across its portfolio. This is an opportunity to join a lean, focused leadership group where your work has a visible, city-wide impact. The Role We’re looking for a Director of Project Delivery to oversee the planning, governance and execution of major operational and capital projects. You’ll manage a Project Manager and Project Executive, working closely with the COO and wider senior leadership team to ensure the portfolio progresses on time, on budget and to the highest safety and operational standards. Projects span vessel upgrades (including new electric craft), pier construction and redevelopment, marine works, and broader infrastructure improvements - requiring someone comfortable leading delivery in complex, multi-stakeholder environments. This role suits someone confident operating at senior level while still maintaining a hands-on approach to delivery, risk management and contractor oversight. Key Responsibilities • Lead governance and oversight of the full project portfolio, ensuring alignment with organisational strategy, • Translate strategic goals into clear delivery plans, milestones and project controls, • Prioritise projects based on value, risk, operational impact and resourcing, • Monitor delivery against timelines and budgets, taking early action to resolve risks and bottlenecks, • Act as the senior point of contact for contractors, suppliers and delivery partners, ensuring compliance and performance, • Direct and support internal project teams, providing clarity, leadership and accountability, • Maintain rigorous governance frameworks, approvals processes, and change controls, • Collaborate closely with Finance, Operations and external partners to ensure accurate forecasting and resource alignment, • Lead operational readiness planning for new vessels, assets or sites coming into service, • Drive continuous improvement by applying lessons learned and performance insights to future delivery Skills & Experience • Significant project or programme delivery experience, ideally in transport, marine, infrastructure or public-sector environments, • Strong track record delivering complex capital projects over £5m, • Experience coordinating internal teams and external contractors in multi-disciplinary environments, • Comfortable managing construction-led workstreams, vessel or marine-related upgrades, or customer-facing infrastructure projects, • Proficient in recognised project methodologies (e.g. PRINCE2, MSP, Agile), • Strong commercial judgement with experience in vendor management and contract oversight, • Confident operating with senior stakeholders and executive leadership, • Calm, structured and pragmatic under pressure, with strong problem-solving skills Behaviours & Approach • Clear communicator who builds trust across technical and non-technical teams, • Strategic thinker who can also move quickly when operational issues arise, • Highly organised with strong attention to detail, • Comfortable navigating ambiguity and bringing structure to evolving situations, • Collaborative, steady under pressure, and confident leading others Location: Based at Head Office in East London with occasional travel to project sites across the city Working: hybrid, but mostly on site, 4 days a week Salary: £90k (DOE) We are an equal opportunity employer. We value inclusivity and diversity, believing it creates a better working world. We love to see applicants from all different backgrounds and hire based on skills and potential, not solely focusing on prior experience. Qualified applicants will receive consideration for employment without regard to age, disability, gender perception or identity, marital status, pregnancy or maternity, race or ethnicity, religion or belief, sex, or sexual orientation. If you require any accessibility support, please let us know how we can improve your experience.

Job Overview: The Senior Buyer uses best practices and knowledge of internal or external issues to improve the Procurement discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise related to the Procurement discipline. The Senior Procurement Specialist solves complex problems and uses discipline-specific knowledge to improve their products or services. The Senior Procurement Specialist impacts a range of customer, operational, project, or service activities with the Procurement team and other related teams. It ensures they work within the appropriate guidelines and policies. Key Tasks and Responsibilities: • Hold responsibility for the Supply Chain function within the Project Management Team, • Collaborate with key stakeholders on the development and implementation of project requirements and have a key interface with the client and vendors to ensure project milestones are met on time and within budget, • Lead the procurement strategy within the Project Management Team, ensuring all contract requirements are incorporated as well as negotiated to include the Project required flow-down conditions to minimize exposure, • Develop a Project Procurement execution plan with the assistance of the supply chain function, to include all purchasing, expediting, logistics, communication, and project goals, • Ensure client needs are identified and effectively addressed, pertaining to all supply chain/procurement requirements, and act where required, as a single point of contact with the client for all supply chain and procurement requirements, • Ensure problems are identified timely and appropriate corrective action plans are developed to allow resolution, • Participate in resolving disputes, claims, and performance issues, • Ensure effective and timely status reporting, including representing the supply chain management function in project team meetings, • Ensure auditable procurement files are maintained and project filing and record retention procedures are implemented, • Ensure adherence to project schedule requirements, • Oversee project supply chain management activities, • Ensure deliverable quality level meets both internal and external customer requirements and expectations, • Interface with peers and others to provide and receive information allowing all to perform more effectively, • Lead efforts to conduct project reviews, including transfer of lessons learned to peers and others as appropriate, • Ensure appropriate approval cycles are maintained, • Manage procurement packages including budget and cost, monitoring expenditures on payment approval, change orders, etc., • Manage any dispute on claims with vendors, liaising with SPS, PMT, Legal, etc., • Provide independent advice to the Project Management Team and Function during the project tenure, • Provide support to the SCM Function and Reporting Manager when required, perform tasks as directed Essential Qualifications and Education: • Bachelor’s Degree (or equivalent) in Supply Chain Management (or a relevant discipline) or HSD/GED/IGCSE with 6 years of relevant experience, • 6-10 years of relevant experience, • Professional Procurement qualification preferred, • Work independently with minimal guidance, • Able to determine own work priorities, • Capable of managing a high volume of procurement packages within a tight timeline and concurrently work with multiple projects as required, • Act as a resource for colleagues with less experience, • Able to apply knowledge and skills to a wide range of standard and nonstandard situations, • Interpret customer needs, assess requirements, and identify solutions to non-standard requests, • Use best practices and knowledge of internal/external business issues to improve products or services in its discipline, • Monitor and control costs within own work, • Solve moderately complex problems; take a new perspective on existing solutions, • Manage own time to meet agreed targets; develop plans for short-term work activities in own area, • Promote teamwork, coach, and guide others, • Knowledge of database software (SPMAT - SharePoint Migration Assessment Tool or Oracle) preferred #LI-JA1

Head of Operations (Online Gaming) Location: London (Hybrid) Salary: Circa £85k DOE Job Summary: We are looking for a results-oriented, highly self-motivated, and commercially aware individual with a passion for Online Betting & Gaming to support and optimise operations across multiple African markets. The Head of Operations will act as a key link between regional teams and central functions (including Product, Payments, Marketing, and Customer Service), ensuring effective execution of operational strategies across markets. This role is responsible for overseeing multi-market performance, supporting regional teams, and ensuring that local operational needs are aligned with central direction. The position will play a critical role in maintaining operational efficiency, improving performance, and ensuring a consistent customer experience across all markets. Responsibilities: ● Oversee operational performance across multiple African markets, ensuring alignment with commercial and operational KPIs ● Work closely with Regional Operations Managers to monitor and improve performance across their respective markets ● Analyse data, reports, and market trends to identify opportunities for operational and commercial improvement ● Act as a key liaison between local teams and central functions, ensuring effective communication and execution ● Build and maintain strong relationships with internal stakeholders and regional teams to ensure smooth operational flow ● Support market entry and exit decisions by providing operational and performance insights ● Assist in adapting operations to local market conditions, including payments, infrastructure, and customer behaviour ● Collaborate with central teams to support product rollouts, operational initiatives, and campaign execution (non-marketing ownership) ● Ensure consistency in operational processes and customer experience across all markets ● Contribute to improving operational frameworks and efficiencies across the business ● Support budget awareness and contribute to commercial decision-making through performance insights ● Manage and develop Regional Operations Managers, ensuring alignment and effective execution across markets ● Maintain a strong understanding of market dynamics and ensure local insights are reflected in central decision-making ● Support cross-functional alignment to ensure smooth delivery of the overall online gaming experience Requirements: ● Experience in online gaming, betting ● Fluency in French langauge is preffered ● Experience in operations, commercial, or multi-market roles ● Proven ability to work in a fast-paced, dynamic environment with changing priorities ● Strong commercial awareness, with exposure to performance metrics and ideally good P&L understanding ● Experience working with data to support decision-making and performance improvement ● Strong stakeholder management and relationship-building skills across multiple teams and geographies ● Willingness and flexibility to occasionally travel across African markets when required ● Excellent written and spoken communication skills in English; French is a plus ● Experience in emerging markets or Africa is beneficial ● Exposure to digital/online business models Personal Competencies: ● Strong operational mindset with the ability to balance execution and commercial thinking ● Comfortable working in a fast-paced, evolving, and sometimes unstructured environment ● Ability to build and maintain strong relationships across distributed teams ● Adaptable and flexible, with a proactive and problem-solving approach ● Strong organisational and prioritisation skills ● Effective communicator with the ability to influence and align stakeholders ● High level of emotional intelligence and teamwork ● Ability to manage ambiguity and respond effectively to changing business needs ● Results-oriented with a focus on continuous improvement ● Entrepreneurial mindset with a willingness to take ownership and drive outcomes

85,000 to 110,000 (DOE) Senior Assistant Company Secretary Salary 85,000 to 110,000 depending on experience Permanent Hybrid Home & Folkestone / London Here at Saga, we have rare opportunity for a Senior Assistant Company Secretary. Youll be joining a high functioning Company Secretarial Team. Working as a Senior Assistant Company Secretary, you will support the Company Secretarial Team professionally and administratively, dealing with all levels across a diversified Group. Its truly an exciting and varied role, you will act as named Company Secretary for the Insurance and Saga Money business units, and act as secretary to the plc Audit and Risk Committee, ensuring that all matters relating to internal controls and risk throughout the Group are reported and escalated, as necessary. This is a pivotal role in Saga, you will hold responsibility for the regulated entities while also assisting our Group Company Secretary on other Group related matters and projects across our exciting and varied organisation. We need you to be credible and knowledgeable with supporting at c-suite level within heavily regulated environments. You will be able to commit to working collaboratively as a team, deliver high quality work and have a pragmatic and commercial approach. Working closely with the Board, you can certainly have a positive impact to the overall strategy at Saga. We work in a hybrid way at Saga both at home and in the office. Our main locations for this role would be Folkestone, Kent and Kings Cross, London. Role Responsibility As the appointed Company Secretary to our Insurance and Financial Services FCA regulated entities within the Saga Group. (Saga Insurance and Saga Money.) Your key areas of responsibilities will cover; Maintaining an effective working relationship with the Insurance and Personal finance entity Chairs and CEOs to ensure that governance supports delivery of the strategy. Drafting and controlling annual corporate calendars. Preparing agendas, governance reports, collating and circulating papers, and drafting minutes for boards and committees where appropriate. Working collaboratively with business areas to ensure supporting board and committee papers and actions are high quality, providing a check and challenge to initial drafts and ensuring that executive summaries are used effectively. Attending and minuting Board, Remuneration/Nomination Committee and Audit, Risk and Compliance Committee meetings (Insurance) and plc Audit and Risk Committee. Maintaining and updating governance documents, including Terms of Reference, delegated authority matrices, and division of responsibilities. Ensuring that the flow of reporting between subsidiaries and Saga plc is effective - with a focus on audit, risk and internal controls. Providing advice on current best corporate governance practice. Liaising with the Conduct Risk Team on regulatory matters (i.e. FCA) and ensuring that corporate governance processes and procedures adhere with regulatory rules and expectations. Carrying out Non-Executive and Executive Director inductions within insurance and Saga Money, and ongoing development/ evaluation. Group: Supporting during the AGM preparation and the production of the Annual Report and Accounts (with specific responsibility for the Audit and Risk Committee report). Assisting with project work, as required e.g. group strategic projects, due diligence requests, Group Policies, ad hoc requests. Acting as a trusted adviser to senior stakeholders, providing guidance on governance issues, statutory duties, and company policies. Drafting resolutions and associated documentation for all governance matters e.g. projects, transactions, change of name, director or secretary changes, etc. Statutory and Regulatory Compliance: Monitoring developments in company law, corporate governance, and regulatory requirements. Ensuring full compliance with statutory and regulatory obligations, including Disclosure Guidance and Transparency Rules, Market Abuse Regulation, Listing Rules, UK Corporate Governance Code and other relevant frameworks. Project and Change Support: Contributing to significant corporate projects such as mergers, acquisitions, restructures, and new business ventures. Obtaining approvals by relevant Group companies and ensuring Board directors understand their responsibilities and fulfil their duties. Carrying out due diligence and supporting transactional governance requirements, working closely with internal and external advisers. Working with cross-functional teams including Legal, Tax, Treasury, Legal and external advisers to deliver projects. The Ideal Candidate You will have previously line managed in a Company Secretary function and be keen to join an organisation that is on a journey of transition and growth. You will have already worked in a Plc and/or regulated business. You will also be able to demonstrate the following skills and capabilities; Ability to build and maintain strong relationships with directors, senior executive and control functions High-level organisational skills, with the highest standards of professionalism and integrity Excellent interpersonal and communication skills (written and verbal) plus minuting experience Attentive to detail with a pragmatic, commercial and collaborative approach Excellent project management skills ability to respond quickly to ad hoc queries and manage conflicting priorities Come from a legal background, ideally with a law or business degree CGI qualified Chartered Governance Qualifying Programme Good knowledge of UK Companies Act 2006, FCA Disclosure and Transparency Rules and other relevant legislation Excellent working knowledge in the use of the latest company secretarial software, including board portal and entity management software. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga, we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 15%, • Car allowance 4,800 per annum, • Private medical insurance after 1 years service, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3466

Commercial Gas Engineer Full Time – Permanent East London Up to £58,000 depending on experience – Plus company van & fuel card & OTE & Bonuses - OTE upto £68,000pa Are you somebody who is open to new opportunities, works to achieve high standards and is customer focused? If so, we have an exciting opportunity for a Commercial Gas Engineer to join our repairs and maintenance division. We are looking for an experienced Commercial Gas Engineer to join our expanding team to work within a busy environment. You will be responsible for carrying out a range of gas work to our clients housing stock to ensure that gas appliances and installations which are worked on are safe for continued use. What you need to have: • Qualified to City and Guilds/ Gas Service Engineer standard and hold appropriate ACS certification • Commercial Gas Tickets • Good understanding of current legislation, building control requirements and governing body requirements • Ideally previous non domestic, social housing experience • Extensive “on the job” experience • Full driving licence What's in for you? • Competitive salary • Company vehicle and fuel card • Annual leave • Staff perks To apply, follow the link below or to discuss your application further please apply with your up date CV...

Who We Are: This role is being hired into Cingularity a division of IMG Studios who are specialists in bespoke live video networking and production solutions. Cingularity operate at each stage of the remote production workflow, delivering quality network designs and primary distribution services to premium broadcast networks and sports rights holders globally. Please follow this link to understand more about Cingularity’s work: ___ IMG acquired Cingularity in September 2022 to provide the expertise to guide IMG’s remote production evolution toward a hybrid model of fibre, satellite, cloud and IP. IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Working Conditions: Permanent, London - Hanbury St, Spitalfields Shift Work Patterns, including weekend work What You'll Do: To provide expert technical support, monitoring, and maintenance for Cingularity's global network and video services, ensuring flawless delivery of live broadcast content. The TOC Network Engineer plays a critical role in the 24/7 Technical Operations Centre (TOC), proactively identifying and resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services. This role requires a potent blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment. Key Responsibilities Operational Support & Team Contribution: • Proactively monitor the Cingularity Network, associated systems, and video services using monitoring tools (e.g., Nimbra Vision, Zabbix, Grafana, Mult viewers and Transport-Stream Probes)., • Participate in team rotas utilising hybrid follow the sun model, ensuring 24/7 monitoring, support, and maintenance coverage., • Contribute to a culture of high performance, collaboration, continuous learning, and customer focus within the TOC team., • Execute live transmissions, including routing, check-in, monitoring, and check-out procedures, ensuring flawless service delivery., • Provide direct customer support via phone and email, address service issues, bookings, and other inquiries, and collaborate with partners and suppliers as needed., • Proactively identify and address potential issues before they impact service delivery., • Resolve network and service issues, working from initial investigation to final resolution, isolating the cause, and minimising impact., • Log, analyse, and act upon all incidents promptly, contributing to incident reports and root cause analysis., • Assist in the development and maintenance of incident management and disaster recovery plans., • Contribute to reviewing, refining, and documentation of TOC workflows, processes, and procedures., • Maintain accurate records of network configurations, service documentation, and incident logs., • Assist in the implementation of bespoke customer solutions, working alongside project management. This includes:, • Device configuration and testing., • Network and service documentation., • Installation and commissioning., • Contribute to core network development, maintenance, and upgrading of the Cingularity DTM and IP Networks., • Support video system development, maintenance, and upgrading for baseband and IP systems, including encoders, decoders, and routers., • Contribute to evaluating new technologies, tools, and systems to improve TOC capabilities. You Have These: Essential: • Proven experience as a Network Engineer or Broadcast Engineer with excellent network knowledge., • Strong knowledge of Broadcast environments and workflows., • Familiarity with maintaining and operating transmission equipment, including encoders, decoders, and video routers., • In-depth knowledge and experience of TCP/IP Stack, including switching, routing, and multicast., • Proficiency in Office 365 or G-Suite, with excellent working knowledge of Excel or Google Sheets., • Excellent interpersonal, written, and oral communication skills., • Proven record of providing an exceptional customer experience., • Excellent attention to detail and the ability to remain focused under pressure., • Proven analytical and problem-solving skills., • The ability to follow and develop operational processes to a high standard., • Drive to build their knowledge and skills on existing and emerging technologies., • Self-motivated and organised individual., • Flexibility to work unsociable hours as required to cover sporting events. Advantageous: • Knowledge of the Net Insight portfolio, including experience on the MSR platform, is highly advantageous., • Experience with standard routing protocols such as OSPF and BGP., • Experience in video and audio encoding technologies and parameters., • Knowledge of fibre optical technologies with experience in deployments and troubleshooting., • Proficient in Windows and Linux operating systems. Added MacOS., • Experience with booking systems and/or automation systems., • A degree in engineering, telecommunications, or a related field., • Python scripting experience. Unusual Challenges • International travel will be required at least once a year to support our global team., • The TOC Network Engineer must be able to manage the pressure of a live broadcast environment, where even minor technical issues can have significant consequences., • Cingularity operates a hybrid follow-the-sun support model, and this role's working hours are on an evolving shift pattern. Engineers do not work hours between 00:00 and 07:00. TKO EEO Statement: TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our ___. For information regarding Terms of Use for this and other TKO websites, please review our ___

About the Job Company Description OBSS is Turkey’s largest technology consultancy, pioneering product development and technology consulting for an AI-native future. With more than 20 years of experience and offices in Istanbul, Ankara, London, Amsterdam, and Baku, we empower leading companies in banking and finance, insurance, e-commerce, retail, and the start-up ecosystem. Our team of over 1000 talented professionals thrives on collaboration, innovation, and continuous learning. We are now looking for a Senior Jira Administrator to join us and contribute to building high-quality, end-to-end solutions that create real business impact. OBSS is looking for a Senior Jira Administrator to join our dynamic team and drive the architectural transformation of software delivery lifecycles. Beyond tool administration, you will contribute to delivering end-to-end ALM and ITSM solutions across diverse industries. You will work on high-impact projects, collaborating with cross-functional teams to design, model, and automate complex business processes within the Atlassian ecosystem, ensuring scalable and high-quality infrastructures that solve real-world operational challenges. Main Responsibilities • Analyze customer requirements to design and implement end-to-end process workflows on Jira, Jira Service Management, and Confluence., • Design and develop complex business rules, listeners, post-functions, and validators using ScriptRunner and Jira Automation., • Execute configuration, customization, and optimization tasks across both Jira Cloud and Data Center environments., • Act as a key point of contact for technical or operational issues during critical phases such as go-live, migrations, and production errors., • Transform standard SDLC and ITSM frameworks into functional and scalable models within the Atlassian ecosystem., • Prepare and maintain comprehensive technical and functional documentation for all implemented solutions on Confluence. Qualifications / Technical Skills • Full professional proficiency in Turkish and English., • Advanced knowledge of Jira Software, Jira Service Management, and Confluence (both Cloud and Data Center architectures)., • Hands-on experience with ScriptRunner (Cloud/DC) and proficiency in developing custom logic via Groovy., • Strong understanding of REST API concepts and experience in system integrations., • Awareness of system limitations, app compatibilities, and the performance impact of custom fields and automation rules., • Proven ability to translate ambiguous or complex business requirements into clear, sustainable, and technical configuration plans., • General knowledge of the Atlassian plugin ecosystem and Atlassian SDK for troubleshooting or minor enhancements., • Ability to bridge the gap between technical solutions and business needs, ensuring effective communication with non-technical stakeholders., • A proactive approach to distinguishing between "quick fixes" and "permanent solutions" while working under pressure. Additional Informations : Professional Growth & Learning As a tech company, we focus on reskilling and upskilling to support career growth. We offer a personalized Individual Growth Program (IGP), where employees set clear goals for each half of the year. These goals may include trainings, certifications, and personal development milestones, creating a structured roadmap for continuous improvement. The IGP helps employees strengthen both technical and soft skills, ensuring steady professional advancement. Company Culture and Values We celebrate diversity, inclusion, and equal opportunity, fostering a collaborative environment where innovation can flourish. Our culture emphasizes mentorship, knowledge sharing, and active participation in tech communities, workshops, and team events. This vibrant atmosphere empowers employees to contribute their best while feeling supported and valued. Benefits and Perks We provide competitive salaries, flexible and hybrid working arrangements, and a wide range of opportunities for growth through training programs, certifications, and workshops. In addition, we offer initiatives designed to build a supportive and engaging workplace where curiosity and collaboration are encouraged. These benefits ensure that employees feel motivated, empowered, and equipped to reach their full potential.

About Resi Labs Resi Labs is the technology and innovation arm of Resi, the UK's largest residential architecture practice. We're building products that help millions of homeowners make better renovation decisions - from understanding planning feasibility and build costs to visualising what's possible with their property. We sit on a unique dataset built over a decade: 2 million planning applications, 40,000 builder quotes, and thousands of detailed floor plans and 3D models linking design, planning, and cost data in ways no one else can. Our products are already embedded on platforms like Rightmove and Zoopla, reaching millions of homeowners per year. About The Role We're looking for a strong Software Engineer (full-stack) to join our product engineering team. You'll be someone who thinks of yourself as an engineer first, with deep hands-on experience in Ruby on Rails and a genuine passion for building great frontend experiences. You'll take pride in the quality of what users see and interact with, while being equally capable of working across the full stack to deliver features end-to-end. As a small, autonomous team, there's a real opportunity to lead here. To shape technical direction, own meaningful pieces of the product, and have your voice heard. At the core of what we build is a large dataset and data processing pipeline covering UK property data. You'll work closely with this data, helping to consume, refine, and unlock its value based on evolving product requirements - so an interest in working with complex, real-world datasets will serve you well. We're also fortunate to be working on a relatively greenfield codebase with limited technical debt, meaning you'll spend your time building thoughtfully rather than fighting legacy decisions. And we're genuine believers in AI-powered workflows, from how we write code to how the business operates day-to-day, so comfort with and curiosity about AI tooling is a must. What You'll Do as our new Software Engineer • Build polished, responsive frontend experiences using Hotwire (Turbo & Stimulus) and Tailwind CSS, • Design and build full-stack features across our Rails application, from database to UI, • Collaborate with product and design to translate requirements into intuitive, well-crafted interfaces, • Build and consume APIs that power both internal tooling and customer-facing features, • Write clean, well-tested, and maintainable code with a focus on long-term scalability, • Work with our UK property dataset and data pipeline to surface meaningful information through the product, • Participate actively in code reviews, giving and receiving feedback constructively, • Contribute to architectural discussions and help raise the overall quality bar of the codebase What We're Looking For • ~5 years of professional software engineering experience (we care more about the quality of that experience than the exact number!), • Strong proficiency in Ruby on Rails - you've built and maintained production Rails apps and feel genuinely at home in the framework, • A strong eye for frontend quality - you care about how things look and feel, not just whether they work, • Comfortable working with HTML, CSS, and JavaScript across a modern Rails frontend stack, • Familiarity with relational databases (PostgreSQL preferred) and writing efficient queries, • Comfortable building and consuming APIs as part of delivering full-stack features, • Experience writing automated tests (RSpec, Minitest, or similar), • Good communication skills and a collaborative mindset - you can explain technical decisions clearly to both engineers and non-engineers, • Ability to work independently and manage your own delivery without heavy oversight Nice to Haves • Experience with Three.js - we're actively building 3D visualisation features and this will be an ongoing and growing part of the product, • Experience with Hotwire (Turbo & Stimulus) and Tailwind CSS, • Familiarity with background job processing (Sidekiq, Delayed Job, etc.), • Experience with Python and FastAPI - our data pipeline and some supporting services are built in Python, and you'd be expected to maintain and contribute to these alongside the Rails codebase, • Familiarity with Render or similar cloud infrastructure and deployment platforms, • Experience working in a startup or high-growth environment Our Stack • Backend: Ruby on Rails, PostgreSQL, Sidekiq, • Data & Services: Python, FastAPI, • Frontend: Hotwire (Turbo Stimulus), Tailwind CSS, Three.js, • Infrastructure: Render, • Tooling: GitHub Actions, Sentry About Resi Resi is the UK’s number one home extension company transforming how homeowners design, plan and build. With over 10,000 projects nationwide and a 95% planning approval rate, we make architecture accessible and transparent through a digital platform that brings design, planning and build support together. We are a team of ~60 based in the Fora in Elephant & Castle. At Resi, you will have the opportunity to work differently, take control of, and really accelerate your career. Our success is all down to our wonderful people and their talent, and that’s why we treat our employees with the same respect and care as our customers. We pride ourselves in not just aiming to be the best in the industry, but also the best place to work - our collaborative, transparent and diverse culture, with a heavy focus on personal development, means that we don’t just grow homes, we grow people too. We have an ideas-led innovation culture and we really care about creating a diverse and inclusive team - so we welcome people from all backgrounds with different perspectives, ideas and experiences to work with us. We offer our employees: • A competitive salary, • Hybrid & flexi working, • Private health & dental insurance via Bupa, • 33 days of Annual Leave (including bank holidays), • An additional day of Birthday Leave after a year of employment, • An additional two days of Peace of Mind leave after 3 years of employment, • Tiered annual leave (1 year per year of service) after 5 years of employment, • August Summer hours, • Work anywhere in the world for one week per year, • Access to therapy, mental health support & coaching via Plumm / EAP, • Gym membership, • Enhanced parental leave, • Regular company-wide socials organised by the Resi social committee, and paid for by Resi, • A lovely office, plus wider Fora perks including snacks, fresh fruit and refreshments

Senior Cloud Engineer - Full time Role - Up to £65,000 Overview An established and fast-growing technology services provider is seeking a Senior Cloud Engineer to deliver cloud and network solutions across a diverse client base. This role involves a mix of project delivery, technical escalation, and client-facing support, requiring strong technical expertise alongside excellent communication and organisational skills. Key Responsibilities • Deliver and implement cloud and network projects (including Microsoft 365, Azure, SharePoint, and Intune), • Act as a senior escalation point for complex 3rd line technical issues across infrastructure, servers, and networking, • Provide support services to both contracted and non-contracted clients, ensuring SLA compliance, • Assist with pre-sales activities, including technical design, surveys, and solution recommendations, • Collaborate with internal teams and stakeholders to ensure smooth project delivery, • Recommend and contribute to improvements in technical processes and service delivery, • Support and mentor junior engineers where required, • Participate in out-of-hours support on a rota basis (optional) Requirements • 3–5 years’ experience delivering cloud and infrastructure projects, • Strong knowledge of Microsoft 365, Azure, SharePoint Online, and Intune, • Solid understanding of networking, servers, virtualisation, storage, and security, • Experience troubleshooting complex infrastructure and desktop issues, • Ability to manage multiple priorities and meet service deadlines, • Strong communication and customer service skills, • Ability to work independently and as part of a team Qualifications (any of the following or equivalent) • Degree or diploma in IT / Computer Science, • CompTIA Network+, • Microsoft certifications (e.g. MCP, MCSE, Azure Administrator), • Cisco CCNA, • VMware Certified Professional (VCP) Benefits • 24–30 days holiday + bank holidays, • Private healthcare & death in service cover, • Pension scheme, • Mileage reimbursement for business travel, • £500 home working allowance, • Ongoing training and development opportunities

Fundment is a scaling wealth infrastructure company, building on our cutting-edge digital investment system to transform the £3 trillion UK wealth management market. We are passionate about revolutionising the investment experience for financial advisers and their clients by combining our innovative proprietary technology with exceptional customer service. We are looking to hire a Application Support Engineer to join out outstanding engineering team. Purpose of Role As an Application Support Engineer at Fundment, you will be responsible for maintaining the stability and reliability of our platform in production. You will act as the first line of response for live issues, working to diagnose problems, stabilise systems, and keep the business operating while longer-term fixes are developed. This role requires strong problem-solving ability, sound technical judgement, the confidence to investigate issues across the stack and provide business continuity. You will work closely with the Application Support Lead, engineering teams, and operational stakeholders to resolve incidents, improve system behaviour, and reduce recurring issues over time. Key Responsibilities • Develop a strong understanding of Fundment platform, including core business workflows such as trading, cash movements (internal and external), and daily processing, as well as relevant regulatory processes such as pension management and trade reporting., • Monitor production systems and scheduled jobs, including mission-critical start and end of day processes, identifying and responding to failures quickly., • Diagnose and resolve production issues by analysing logs, data and system behaviour, applying safe mitigations to restore service where possible., • Take ownership of stabilising live issues, prioritising actions that minimise business impact and keep operations running., • Triage incidents based on urgency and business impact, ensuring critical issues are escalated promptly with clear context., • Investigate issues using SQL, logs, and system tooling to trace failures, validate system state, and identify root causes., • Work closely with engineering teams to reproduce issues, provide detailed context, and validate fixes, ensuring durable solutions are implemented., • Support production releases by validating readiness, monitoring behaviour post-deployment, and identifying issues early., • Maintain clear documentation of incidents, known issues, and troubleshooting approaches to improve team effectiveness., • Contribute to improving monitoring, alerting, and operational processes to reduce incident frequency and improve response times. Essential Experience • 8+ years in application support, production support, or a technical operations role supporting live systems., • Experience working with business-critical applications where uptime, correctness, and timeliness matter., • Strong problem-solving ability, with a track record of diagnosing and resolving production issues under pressure., • Comfortable working across technical and non-technical teams, communicating clearly during incidents., • Experience in financial services or regulated environments preferred. Technical Capability • Confident working with SQL to investigate data issues and validate system behaviour., • Experience using GCP log explorer and monitoring tools to diagnose production issues (e.g. GCP Logging, Datadog)., • Familiarity with cloud-based systems and distributed applications., • Ability to trace issues across services, understand failure modes, and reason about system state., • Scripting ability (e.g. Python) to automate repetitive tasks or support investigations., • Working knowledge of APIs, basic networking concepts, and web applications., • Familiarity with Docker, Kubernetes, and modern deployment environments is beneficial. Why join us? Be part of our flexible and supportive work environment, where our innovative team value collaboration and trust. Make an impact and challenge yourself to continually improve, raise standards and see how your work contributes to our future goals. We support our team with the flexibility to work on a hybrid basis, 3 days a week in our beautiful London office. • Full time permanent position, • 28 days annual leave plus bank holidays, • Enhanced maternity/paternity/adoption leave, • 6% employer contribution, • Bupa Private health insurance, • Medicare Cash Plan, • International travel insurance, • Life Assurance We will evaluate applications within 2 weeks, video interviews will be followed by in person final interviews in Fitzrovia. Fundment Values • Collaborative, • Innovative, • Supportive, • Flexible, • Trustworthy

Position: Refrigeration Design Engineer (Industrial Refrigeration) Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: up to £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration – Food/FMCG, Cold Storage & Logistics, Data Centre PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking an Industrial Design Engineer with a background in Ammonia, CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and site surveys. The Role: To design and propose industrial refrigeration systems for food manufacturing facilities and logistics cold storage centres. Detailing costs and designs to customers while meeting legislative and customer-specific requirements. To create comprehensive designs from initial briefs and/or drawings, whilst adhering to the latest company and industry standards. Produce detailed design work, consisting of but not limited to: cold room and facility heat load calculations, equipment selections, pumped circulation system design, P&ID development and approvals, concept design presentations, sales stage design applications, engineering specification sheets, pipework isometric drawings, and pipe sizing for ammonia refrigeration systems. This is a remote working role, but attendance at the Leicester office will be required as will site visits, surveys, and client presentations. Main Responsibilities • Carry out site surveys where required, • Generate and update enquiry bank, • Attend customer scoping and design meetings where required, • Produce initial outline design/scope, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • Produce detailed design post sales stage and convert into live project for delivery team, • Conduct heat load calculations, produce engineering sheets and pipework isometric, • drawings, equipment selections and pipe work sizing, • Produce supplier/sub-contractor enquiries for quotations, • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing with support of delivery team, • Raise Contract Approval Form to enable project to be booked on system, • Mark up drawings and issue to CAD department to produce, • Attend site at least once during project installation period, to carry out design review, • Assist PM during delivery phase for design queries, • Maintain excellent service levels at all times, ensuring a “first Class” service to all customers, • Take on projects as and when required and see them through to successful completion Financial • Produce estimates in line with customer budgets and to agreed company margins, • Produce formal scope of works and formal quotations, • Assist CM with project variation design and costs All contracts over £500k to have contract/design review with senior member of staff, • To identify means of generating extra revenue through new initiatives (forward thinking) People • One to one session with line manager once a quarter, • To treat other colleagues, managers, customers and other stakeholders equally and with courtesy and respect at all times, • Where possible - to assist others with tasks that may be outside of the scope of your role, • To assist with coaching other colleagues/managers, for cross training purposed in your area of expertise Compliance • Ensure that all relevant company and legislative policies and best practices are adhered to and always maintained, • Inform the relevant Manager of non-conformances and ensure that corrective action is taken, • Ensure compliance with all procedures throughout within your remit, • Produce Design File (electronic or hard copy) in line with ISO 9001 standard, • To ensure Refrigeration industry codes and standards are upheld, • To comply with environmental policies and putting forward new ideas for, • improving environmental efficiencies., • Adhere to Group H&S procedures with due regard for business constraints and efficiency

Position Overview: SBS is seeking a skilled AI Engineer to join its Data & AI / Engineering organization in the UK or EU. This role will focus on designing, building, and deploying AI-driven solutions that enhance SBS products and client offerings. The ideal candidate will combine strong software engineering fundamentals with applied AI/ML expertise, enabling the development of scalable, production-grade AI systems in a regulated financial services environment. Location: UK or EU Hybrid/Remote: Remote (Occasional travel required) Responsibilities: AI Solution Development • Design, build, and deploy AI/ML models and intelligent applications across SBS platforms, • Develop solutions leveraging:, • Machine Learning (ML), • Natural Language Processing (NLP), • Generative AI (GenAI / LLMs), • Translate business requirements into technical AI solutions that deliver measurable impact Model Deployment & MLOps • Implement and manage end-to-end ML pipelines, from data ingestion to model deployment and monitoring, • Collaborate with DevOps and engineering teams to ensure scalable, reliable production deployment, • Maintain and optimize model performance, accuracy, and efficiency over time Product Integration • Integrate AI capabilities into core banking, payments, and digital platforms, • Work closely with Product Managers, Architects, and Developers to embed AI into customer-facing solutions, • Support API development and microservices architecture for AI-driven features Data Engineering Collaboration • Partner with data engineers to ensure data quality, availability, and pipeline integrity, • Work with structured and unstructured datasets across large-scale, distributed systems Innovation & Continuous Improvement • Stay current with advancements in AI, GenAI, and emerging technologies, • Contribute to experimentation, prototyping, and innovation initiatives, • Identify opportunities to improve automation, efficiency, and decision-making through AI Qualifications: Software Architecture & Design • Application architecture: Strong grasp of clean/hexagonal architecture, dependency injection, SOLID principles, and protocol-based interfaces. Can design well-structured Python services with clear separation of concerns, testable components, and maintainable codebases. This is not optional — the existing system follows these patterns, and new code must be consistent., • API design: Experience designing and maintaining RESTful API contracts. Understands OpenAPI specifications, versioning strategies, schema evolution, and backward compatibility. Can own the API surface that internal consumers depend on., • System design: Distributed systems thinking — understands event-driven patterns, asynchronous communication, eventual consistency, and the trade-offs of different integration approaches. Can reason about how components interact across service boundaries., • Data modeling: Can design domain models, define data flows between system components, and make pragmatic schema design decisions. Understands how data structures affect downstream consumers and the system's evolution. AI & LLM Application Skills • LLM application development: Hands-on experience building production applications powered by LLMs. Must go beyond API calls — RAG pipelines, chain-of-thought reasoning, structured output parsing, multi-step workflows. Candidates who have only fine-tuned models or only called a single provider’s API do not qualify., • Model-agnostic design: This is a sovereign AI system. The candidate must design against standardized API interfaces (OpenAI-compatible, LiteLLM, or equivalent abstraction layers), not couple to any single provider. Must understand model routing, fallback strategies, and how to build systems that can swap underlying models without application-layer rewrites. Experience limited to a single commercial API (OpenAI, Google, Anthropic) without abstraction is insufficient., • Agentic system design: Demonstrated experience designing multi-step AI systems where the model makes decisions about what to do next. This could be via LangGraph, CrewAI, AutoGen, custom agent loops, or any framework — the underlying patterns (ReAct, plan-and-execute, reflection) matter more than the tool., • Prompt engineering depth: Can demonstrate iterative prompt development for complex tasks. Understands few-shot, chain-of-thought, XML/structured prompting, and the behavioral differences between model families and sizes. Critically, understands that prompt strategies must adapt when moving between frontier and smaller OSS models. Python Engineering Production Python: Strong async Python with FastAPI or equivalent framework. Comfortable with Pydantic for data validation, SQLAlchemy for data access, and structured logging (structlog). Writes clean, testable, well-documented code with proper type hints. This is a software engineering role that builds AI systems — not a data science role that happens to write Python. Safeguards for hallucinated tools, loops, partial completion, and unsafe actions. Understands async trade-offs, batching, streaming, and latency accumulation Engineering Qualities • Works within existing systems: The candidate joins a substantial existing codebase and architecture. They must be comfortable reading, understanding, and extending code they did not write — not lobbying to rewrite it., • Production mindset: Thinks about error handling, retry logic, graceful degradation, observability, and security as first-class concerns. Understands that agentic autonomy creates new failure modes that must be anticipated., • Clear communicator: Can explain technical trade-offs to non-technical stakeholders. Can write clear design documents. Can articulate why an agentic approach is or is not appropriate for a given problem. Company Overview At SBS, we’re more than just a technology company; we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems. As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance. Why SBS? At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. We offer benefits that help you thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work options, career development, competitive pay, and global culture perks. Equal Opportunity Employer We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

Your Next Big Adventure in CX Technology. Founded in 2022, we are the CX Technology Specialists, revolutionising how businesses connect and communicate with their customers through smart thinking and cutting-edge cloud technology. At our core, we thrive on solving complex problems with innovative solutions. Just recently, we designed and delivered a bespoke software solution that slashed operational costs by over $1 million for a US retailer. Why We Stand Out We're not just another tech company; we’re a dynamic and fast-paced team that's all about making a real impact. Our mantra is simple: if we’re not delivering value, we don’t have a business. This customer-first approach drives us and our clients forward, creating a collaborative environment where innovation flourishes. We work with the latest and greatest in cloud technologies, including Zoom and AWS, offering end-to-end support for our clients' CX and communications needs. From selection to implementation, custom development, optimisation, and modern managed services, we've got it covered. • Pioneering Spirit: We were the UK's first Zoom Contact Center partner in 2022 and the first worldwide to achieve the Zoom CX Competency in 2023. We stay ahead of the curve to lead the industry., • Hands-On Founders: Our founders are actively involved in the business every day, ensuring we maintain our vision and continue pushing for better., • Rapid Growth: We're growing fast, which means endless opportunities for you to learn, advance, and make a significant impact., • Tech Development: We’re building our own technology to enhance and complement Zoom & Amazon Connect capabilities. With AWS at the heart of our software development, we're all about using the best tools to drive success., • Comprehensive Support: We provide top-tier implementation and managed service support for Zoom CX and Amazon Connect., • Commitment to Excellence: We use the latest technologies and best practices to ensure our solutions are top-notch and deliver real results for our clients. Role Overview: CX Engineer As a CX Engineer, you’ll play a pivotal role in configuring and building cutting-edge implementations of Zoom Contact Center, Zoom Virtual Agent, Zoom Phone, and Amazon Connect. This is more than just a job; it’s an opportunity to dive deep into the latest technologies and make a tangible impact on our clients' success. Why This Role is Exciting • Hands-On Experience: Work directly with our visionary founders, gaining invaluable insights and mentorship that will accelerate your tech career., • Client Collaboration: Engage closely with clients to understand their unique needs, and craft tailored solutions that elevate customer & employee experiences., • Innovation at Your Fingertips: Be at the forefront of deploying next-generation CX technology, ensuring every project you touch is optimised for excellence. What You’ll Do • Configure & Implement: Lead the configuration & implementation of Zoom Contact Center, Zoom Virtual Agent, Zoom Phone, and Amazon Connect for client projects., • Client Interaction: Work closely with clients to confirm requirements and deliver customised solutions that meet their specific needs., • Take Ownership: Meet challenges head-on and use your initiative to proactively find solutions and see it through to a successful conclusion., • Best Practice Development: Develop and deploy best practice configurations that ensure optimal performance and client satisfaction., • Internal Collaboration: Collaborate with internal teams to ensure seamless project delivery and exceptional client experiences., • Continuous Learning: Stay updated with the latest features and updates in Zoom and AWS products, maintaining your expertise at the cutting edge of technology., • On-Site Engagement: Be prepared for occasional travel to customer sites to ensure hands-on support and success. This role is perfect for energetic, motivated, and ambitious people who are eager to make a significant impact. You’ll be joining a fast-growing company that values innovation, speed, and a relentless focus on customer success. What We’re Looking For We value people who are driven to get things done, take initiative, and make progress fast. While prior experience is considered, your attitude and personality are what truly matter to us. We want you to feel comfortable bringing your authentic self to work and giving your best every day. Essential • Passion for Technology: A keen interest in cloud technology and customer experience/customer engagement., • Creative Problem-Solving: A creative thinker always looking for better and more efficient ways to do things., • Analytical Mindset: Ability to think outside the box with good problem-solving skills and close attention to detail., • Well Organised: Ability to handle multiple projects at once., • Adaptable: Desire to work within a fast-paced environment where every day is different, and you get to work with a wide variety of clients., • Interpersonal Skills: Comfortable, personable, and professional dealing with customers, partners, and internal teams., • Communication: Ability to communicate technical concepts to non-technical people. Desirable • Technical Experience: Experience in configuring, implementing, or managing cloud-based CCaaS or unified communications solutions., • Web Technologies: Proficiency in web-related technologies and architectures, particularly REST and JSON. What We Offer We believe in looking after our people and valuing their commitment to our mission. As part of our team, you'll enjoy a range of benefits designed to support your well-being and professional growth: • Bonus Scheme: Discretionary quarterly bonus scheme., • Growth Shares: All employees receive Growth Shares so that you benefit from the future growth and success of the company., • Flexible Working: 100% remote work, flexible hours, and the option to work abroad for up to 20 days per year., • Generous Leave: 28 days holiday plus public holidays., • Birthday Off: Enjoy your birthday off every year., • Pension Plan: 5% matched pension contribution., • Healthcare: Private healthcare with Vitality., • Life Events: Getting married? Parental leave? Kids starting school? Additional leave available., • Family Support: Generous maternity/paternity/adoption policy. Flexible Working We’re a remote-first company, but we also like getting together for team updates and social meetups. We believe strongly in the concept of balancing your life and work and we provide the flexibility that allows you to bring your very best self to the role. We measure our people on performance and output, rather than what time they clocked in each day. Perhaps you’re an early riser and you like to get started at sunrise, or perhaps you’re a night owl who is most productive in the evening. Maybe you need half an hour to pick the kids up from school each day. However you work best, we’re cool with it, with our only caveat being that you’ll need to be available for client meetings, when it works for them. We also offer the option to work abroad for up to 20 days per year, no questions asked. So, when we say we’re flexible, we really mean it. Join Our Journey We’re growing at an incredible pace, and our founders are hands-on every day, ensuring we never stop pushing for excellence. This is more than just a job; it’s an opportunity to be part of something extraordinary. We’re looking for energetic, motivated, and ambitious people who are ready to take on challenges and make a significant impact. Are you ready to join a team that values innovation, speed, and customer success? Let's create the future of CX technology together. Send your CV to using the subject line “CX Engineer”. No agencies please.

Position: Refrigeration Engineer (commercial & retail) Contract: Permanent Location: Knightsbridge, Central London – Static position Salary: up to £57K depending on experience, plus benefits package. Industry: Retail Refrigeration PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK. Due to team expansion and winning new projects, we are seeking a Refrigeration Engineer with a background in commercial or retail refrigeration to support business requirements and servicing projects. This is a static, on-site position based in Knightsbridge, Central London for a prestigious high end client/customer. This is a Night Shift position working 4 on, 4 off shift pattern. Working hours 1800 - 0600 Refrigeration Shift Technician To support the day / night site based Service engineers both technically and logistically. Ability to perform all engineers’ duties, participate in the OOH emergency stand by coverage. Quoting and securing additional reactive works and projects. Main Duties and Responsibilities include: • Support to day / night shift service engineers, • Management and daily service operations of the store, • Health and Safety management of Site based service operations and staff, • Maintaining effective communication with contracted customers, • Recruitment of Service Engineer resource, • Interaction and support with Projects BU, • Create and maintain comprehensive technical documentation. i.e. F-Gas logs inc. CO2 / Glycol / A2L., • Ensure all engineering processes and decisions are well-documented., • Client relationship management, • Provide regular updates on high profile jobs, risks, and issues to senior management., • Work with office to help complete KPI deadlines on PPM’s and reactive., • Prepare technical reports as required., • Encourage and facilitate ongoing learning and skills development within the team., • Identify potential risks and develop mitigation strategies., • Identify opportunities for process improvements and innovations., • Lead efforts to implement new tools, technologies, and methodologies., • Communicate effectively with stakeholders, including clients, project managers., • Translate technical concepts into non-technical terms for various audiences., • Stock management, keeping critical parts and consumables at a good level. ESSENTIAL SKILLS AND QUALIFICATIONS: • Relevant service supervision experience in the Retail Refrigeration sector and service operations., • Ability to interface with client and provide technical expertise, • Good technical knowledge of RAC systems and equipment, • Good commercial and negotiation skills, • Ability to operate on own initiative and as part of a team to effect attainment of agreed targets and objectives, • Ability to develop a good understanding of our customers business requirements and operations, • Proactive approach to all tasks undertaken – a ‘can-do’ attitude, • Excellent interpersonal and communication skills, • Ability to work overtime when required, • Good Working knowledge of Microsoft software including Excel and Word, • Time Served Refrigeration Engineer, • CITB Safety Passport., • City & Guilds 2078 / 2079 F-Gas Refrigerant Handling, • City & Guilds 207 - Refrigeration & Air Conditioning., • NVQ1, 2 & 3 - Refrigeration & Air Conditioning., • Pressure Testing Competency., • Specific Compressor Manufacturers Training Courses., • Controls and Strategy experience, • Product courses on chillers beneficial

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role The Application Support Engineer will provide operational and technical support for business-critical applications built on C# and .NET technologies. The role focuses on maintaining application stability, resolving production issues, supporting releases, and collaborating with development teams to ensure reliable, secure, and performant systems in live environment Your responsibilities: · Provide day-to-day support for C#/.NET-based applications across production and non-production environments. · Investigate and resolve application incidents, including code-related and configuration issues. · Analyse application logs, exceptions, and stack traces to identify root causes. · Perform minor code fixes, configuration updates, and application patches under controlled processes. · Work closely with development teams to support bug fixes, enhancements, and releases. · Monitor application health, performance, and availability using monitoring and alerting tools. · Execute database queries and data corrections to support application functionality. · Support deployments, version upgrades, and environment changes for .NET applications. · Maintain support documentation, known-error records, and operational runbooks. · Participate in on-call or shift-based support and contribute to service improvement initiatives. Your Profile Essential skills/knowledge/experience: · Experience supporting C# / .NET applications in production environments. · Good understanding of application architecture, including APIs, services, and background jobs. · Hands-on experience analysing logs, exceptions, and error traces in .NET applications. · Proficiency in SQL for data investigation, validation, and corrective actions. · Experience with incident, problem, and change management processes (ITIL aligned). · Ability to troubleshoot issues across application, database, and infrastructure layers. · Familiarity with deployment and release support for .NET-based systems. · Experience working with monitoring and alerting tools for application support. · Strong analytical, troubleshooting, and communication skills. · Experience working in Agile or DevOps-oriented environments. Desirable skills/knowledge/experience: (As applicable) · Exposure to ASP.NET / .NET Core / Web APIs. · Experience with Azure-hosted .NET applications or cloud platforms. · Knowledge of CI/CD pipelines supporting C# applications. · Familiarity with scripting or automation for support activities. · Understanding of application security, authentication, and authorization concepts. · Experience supporting customer-facing or high-availability applications. Rewards & Benefits TCS is consistently voted a Top Employer in the TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process 2. Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., 3. Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., 4. HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Customer Service ManagerAre you an experienced customer service leader ready to shape, lead and elevate a non-performing team within a technically complex environment?We are seeking a Customer Service Manager to take ownership of a multichannel customer service operation, supporting both core and af