Credit Controller
hace 11 días
Huddersfield
We're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. We're searching for two Credit Controllers to join us on a permanent basis working out of our Huddersfield Office. You will be responsible for managing the day to day credit risk on a defined debtor list, involving the collection of overdue accounts, follow up of short payments, credit limit assessment, and effective query management. The hours for this role work on a rolling weekly basis and will include 7am - 3pm, 8am - 4pm and 9am - 5pm. You must be flexible to work all shift patterns. Effectively contribute to the ‘collection performance’ of STARK to reduce Daily Sales Outstanding (DSO) by minimizing the risk of bad debts • Proactively target delinquent accounts for timely collection of cash in line with the company’s cash and overdue debt targets., • Manage and mitigate the risk relating to customer credit limits in line with company procedures., • Provide outstanding levels of customer service to internal and external customers., • Maximize sales opportunities within a defined customer base by effectively managing credit limits., • Follow up quickly and effectively any short payments made by customers., • Address/update all stop maintenance and over trading issues in accordance with Company policy and procedures., • Effectively contribute to the handling of all incoming and outgoing calls to ensure they are dealt with in a professional manner and meet agreed Company targets, • Undertake administrative duties as appropriate and ensure the system is updated accordingly e.g. copy invoice/statement requests etc., • Maintain and monitor the customer query database in order that queries are addressed and resolved efficiently and effectively., • You will ideally possess previous credit control experience., • If you do not possess credit control experience you must have previous finance experience such as a finance assistant background., • Exceptional communication skills and the confidence and capability to influence., • Excellent IT skills and the ability to pick up new systems quickly and with ease., • A great team player - we have a friendly and warm culture and we would like you to be part of that., • Competitive Base salary, • Free on-site parking, • Hybrid Working – 3 days at our Huddersfield office and 2 days WFH., • Discretionary bonus, • Retirement savings plan, • Life assurance, • Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child, • A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more., • Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support., • WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway., • We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations., • Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers., • We are invested in your success! Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career., • Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!, • We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm #SBMUK #J-18808-Ljbffr