Wigan
The Receptionist / Administrative Assistant provides a welcoming and professional front-of-house service for the college while supporting the effective day-to-day administration of the organisation. The role acts as a key point of contact for learners, staff, families and external professionals. All interactions are handled with patience and professionalism. • The Receptionist acts as the first point of contact for visitors, learners and staff., • Manages incoming calls, emails and general enquiries efficiently and professionally., • Maintains a secure reception area, including overseeing visitor sign-in procedures., • Provides clear information to learners, parents/carers and external agencies., • Carries out general administrative including filing, copying, data entry and document management., • Maintains accurate and up-to-date learner records in line with data protection requirements., • Organises and schedules meetings, appointments and college events., • Prepares reports, letters, and official documentation as required., • Interacts positively with learners, promoting a supportive and inclusive environment., • Assists staff with administrative aspects of learner support plans and records., • Responds calmly and appropriately to situations involving vulnerable learners., • Manages and orders office supplies as needed., • Supports attendance monitoring and reporting processes., • Liaises effectively with staff and external professionals., • Engages in regular CPD to develop knowledge of SEND and inclusive practice., • Any other duties as reasonably requested., • The Receptionist acts as the first point of contact for visitors, learners and staff., • Manages incoming calls, emails and general enquiries efficiently and professionally., • Maintains a secure reception area, including overseeing visitor sign-in procedures., • Provides clear information to learners, parents/carers and external agencies., • Carries out general administrative including filing, copying, data entry and document management., • Maintains accurate and up-to-date learner records in line with data protection requirements., • Organises and schedules meetings, appointments and college events., • Prepares reports, letters, and official documentation as required., • Interacts positively with learners, promoting a supportive and inclusive environment., • Assists staff with administrative aspects of learner support plans and records., • Responds calmly and appropriately to situations involving vulnerable learners., • Manages and orders office supplies as needed., • Supports attendance monitoring and reporting processes., • Liaises effectively with staff and external professionals., • Engages in regular CPD to develop knowledge of SEND and inclusive practice., • Any other duties as reasonably requested. Proud member of the Disability Confident employer scheme Company: TMP College Hours: Full-time Location: Wigan, WN3 4EL Working pattern: On-site Job type: Permanent Posting date: 2 Sept 2026 Closing date: 2 Oct 2026 The Receptionist / Administrative Assistant provides a welcoming and professional front-of-house service for the college while supporting the effective day-to-day administration of the organisation. The role acts as a key point of contact for learners, staff, families and external professionals. All interactions are handled with patience and professionalism. Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions. #J-18808-Ljbffr