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Specialist Domestic Abuse Support Worker Provide trauma informed support, safeguarding and care planning within a residential refuge setting. This is a rewarding Support Worker opportunity supporting survivors of domestic abuse with risk management, housing support and community reintegration across East Sussex. If you’ve also worked in the following roles, we’d also like to hear from you: Domestic Violence Advocate, Refuge Worker, Women’s Support Worker, Homelessness and Housing Support Worker, IDVA, Compound Needs Support Worker SALARY: £28,816 per annum plus additional payments for participation in the on-call rota LOCATION: Working at sites in Eastbourne and Seaford East Sussex with the understanding to travel to other sites in East Sussex (Bexhill, Hastings) when required. Travel would be paid as per the mileage policy. JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Specialist Domestic Abuse Support Worker to join a residential refuge service supporting survivors and their families across East Sussex. As a Specialist Domestic Abuse Support Worker you will deliver needs and risk assessments, safeguarding support and structured keywork sessions within a trauma informed residential care environment. You will work collaboratively with partner agencies including local authorities and housing benefit teams to promote independence and wellbeing. The Specialist Domestic Abuse Support Worker will provide crisis intervention, housing management support and practical assistance, empowering residents to rebuild their lives safely and confidently. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Specialist Domestic Abuse Support Worker include: • Needs and Risk Assessments: Complete comprehensive assessments to identify risk, safeguarding concerns and support requirements, • Care Planning: Develop and review personalised support and care plans focused on safety, wellbeing and independence, • Keywork Sessions: Deliver regular one-to-one and group sessions to promote recovery and life skills, • Crisis Intervention: De-escalate challenging situations calmly using conflict resolution strategies, • Housing Management: Carry out building checks, report repairs and support room turnaround within the residential setting, • Multi-Agency Working: Liaise with local authorities, police, treatment services and voluntary organisations to coordinate support, • Benefits Support: Assist residents with enhanced Housing Benefit applications and accessing the wider benefits system, • Practical Assistance: Support residents with paperwork, appointments and move-on accommodation, • Record Keeping: Maintain accurate case notes, daily logs and incident reports in line with GDPR and safeguarding requirements, • On-Call Participation: Contribute to the agreed on-call rota to ensure consistent service delivery CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience supporting survivors of domestic abuse within residential care, refuge or supported housing, • Proven experience of risk management, safeguarding and public protection within a residential setting, • Experience with care planning, keywork delivery and supporting vulnerable and complex individuals, • A clear understanding of equal opportunities and anti-discriminatory practice, • Experience of multi-agency working with statutory and voluntary services, • Knowledge of the housing and benefits system, particularly Housing Benefit, • Ability to manage crisis situations and make sound decisions to ensure safety, • Willingness to undertake relevant training, including First Aid, • Ability to travel across East Sussex as required DESIRABLE • A background in residential service delivery or housing support, • Experience of processing benefit claims, • Understanding of the housing needs of survivors of domestic abuse, • Social Work qualification This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre-employment process for any successful candidate. The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. CLOSING DATE: 6th March 2026 INTERVIEWS: Interviews will be held face to face TO APPLY To be considered for this job vacancy, please submit your CV and short covering letter detailing how you meet the requirements of the role, to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14441 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. 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