Case Manager Buy-to-Let Mortgages
16 days ago
Watford
• Engage with relevant stakeholders both internally and externally in order to obtain information to progress cases to completion., • Monitor and manage upcoming expiration of documents and offers., • Update all relevant systems to maintain management information., • Ensure that all mortgage conditions are satisfied prior to cases completing., • Work closely with the underwriting team to effectively manage the post enquiry caseload., • Process incoming completion documentation either via post email etc., • Provide daily/weekly/monthly completion forecasts to line manager., • Gain a full understanding of the underwriting process (underwriting cross skill to provide cover when required)., • Create a digital application file and ensure all necessary documentation is collected scanned and stored correctly., • Instructing Solicitors to act on behalf of West One in the transaction, • Carrying out a QA check for other underwriters., • As experience increases the trainee underwriters cases will need to be QA checked by another member of the team., • A point of contact for incoming calls to the teams main group telephone number., • Return any original documents to clients., • Pass internal competency tests post induction., • Organisational and time management skills., • Good verbal & written communication skills., • Excellent attention to detai., • Time management., • Competent user of Microsoft Office software., • The ability to develop and expand knowledge., • Ability to perform under pressure and meet deadlines., • Experience within the secured lending sector, • A good understanding of the underwriting process., • Previous experience of managing a caseload in a fast-paced environment., • Industry relevant qualifications are beneficial but not a requirement., • Experience within an administrative role., • GCSE English & Maths., • Excellent communication skills, • Resilient and flexible., • Team player., • Approachable and self-motivated Key Skills Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling Employment Type : Full Time Experience: years Vacancy: 1