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  • Salon Manager
    Salon Manager
    26 days ago
    £35000–£37000 yearly
    Full-time
    London

    Salon Manager Williams & Hirst – Soho, London Salary: £30,000–£37,000 per annum, depending on experience Holiday: 28 days’ annual leave, including bank holidays Progression and bonus opportunities available About Williams & Hirst Williams & Hirst is an award-winning co-work salon in the heart of Soho, founded for independent hairdressing. Since opening just two years ago, Williams & Hirst has won 12 industry awards and grown into a community of over 40 independent hairdressers, operating from our 18-chair salon on Wardour Street. We are a fast-growing business, and alongside the day-to-day salon, Williams & Hirst regularly hosts leading hair and beauty brands for events, education, launches and industry activations. We are now looking for a confident, highly organised and responsible Salon Coordinator to take ownership of the day-to-day coordination of the salon. The Role The Salon Coordinator is a key operational role within Williams & Hirst, working closely with and reporting directly to the Directors. You will be responsible for ensuring the salon runs smoothly day to day, including coordinating the Front of House team and managing their rota to ensure the salon is appropriately staffed. With 18 workstations, over 40 independent hairdressers and a constant flow of clients, deliveries, brands and events, this is a fast-paced role where excellent communication and organisation are essential. You must be able to work under pressure, prioritise quickly, take responsibility and make sensible decisions without needing constant direction. This is also a hands-on position. Whether it's dealing with an operational issue, supporting Front of House, completing a stock check, speaking with an independent hairdresser or making client refreshments during a busy period, we expect everyone to work together to maintain the standards of Williams & Hirst. The ability to work evenings and Saturdays is an essential requirement of this position. Applicants must have flexibility across these periods as part of their regular working pattern. Key Responsibilities • Taking responsibility for the day-to-day running and coordination of the salon, • Working directly with the Directors and communicating any operational issues clearly, • Coordinating and supporting the Front of House team, • Managing the Front of House rota, including planning shifts, holidays and arranging appropriate cover when required, • Ensuring Front of House staffing reflects the needs of the salon and upcoming events, • Supporting the Front of House team with their daily duties and ensuring tasks are completed to the required standard, • Ensuring daily opening and closing procedures are completed correctly, • Welcoming clients and maintaining an exceptional client experience, • Preparing and serving client refreshments throughout the day, • Maintaining the presentation and standards of all client-facing and communal areas, • Supporting our community of 40+ independent hairdressers with day-to-day operational queries, • Carrying out regular stock checks across salon, retail, hospitality and operational supplies, • Monitoring stock levels, identifying shortages and ensuring essential items are reordered, • Receiving, checking and organising deliveries, • Liaising professionally with suppliers, contractors and external partners, • Supporting the coordination of brand events, education and private hires, • Identifying problems and taking ownership of resolving them, • Communicating effectively between the Directors, Front of House team and independent hairdressers, • Ensuring salon procedures, standards and house rules are followed, • Having tough or uncomfortable conversations when required, while remaining professional, fair and respectful, • Handling complaints or difficult situations calmly and knowing when something should be escalated to the Directors, • Taking on additional operational responsibilities as the company continues to grow Who We're Looking For We are looking for someone who is confident, switched-on, responsible and exceptionally organised. The salon can be extremely busy, with multiple things requiring attention at the same time. You need to be able to remain calm, prioritise effectively and make decisions while continuing to deliver a high standard of service. Excellent spoken and written English is essential for this role, due to the level of daily communication required with clients, independent hairdressers, team members, Directors, brands, suppliers and external partners. You should be: • Highly organised with excellent attention to detail, • Confident working in a fast-paced and high-pressure environment, • Responsible, reliable and punctual, • Proactive — someone who sees what needs doing and does it, • Comfortable taking ownership and making day-to-day decisions, • Confident managing rotas, staffing requirements and last-minute changes, • An excellent verbal and written communicator, • Approachable but confident enough to be firm when required, • Comfortable having difficult conversations and resolving issues, • Naturally hospitality and customer-service focused, • Able to coordinate and support a Front of House team, • Comfortable carrying out stock checks and maintaining accurate records, • Calm and solutions-focused when problems arise, • Happy to be hands-on and help wherever required, • Someone who takes genuine pride in maintaining exceptionally high standards, • Able and willing to work evenings and Saturdays – this is non-negotiable and an essential requirement of the role Previous salon experience is preferred, particularly experience within a busy or premium salon environment. Experience within high-end hospitality, hotels, members' clubs or other fast-paced customer-facing businesses will also be considered. Progression & Opportunity Williams & Hirst is a fast-growing company, and we want this position to grow alongside the business. Having won 12 awards in our first two years, grown to more than 40 independent hairdressers and established an 18-chair flagship space in Soho, our operation continues to evolve. For the right person, there will be opportunities for career progression, increased responsibility and performance-related bonuses as both the role and company develop. This is not a traditional receptionist position. We are looking for someone who wants ownership, responsibility and the opportunity to become an important part of the continued growth of Williams & Hirst.

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  • Barista / Cafe Assistant
    Barista / Cafe Assistant
    28 days ago
    £12.85 hourly
    Part-time
    London

    CNM The College of Naturopathic Medicine in London is a very special place. A hub for part time students of Nutritional and Naturopathic therapies, Homeopathy, Acupuncture, Herbal medicine as well as a myriad of related short courses, health talks and workshops. The cafeteria is the social meeting point of the college. We are tasked with the challenge to feed students of nutrition, which we take very seriously. We are looking for a new team member. Due to the naturopathic nature of the environment it is essential that they do not smoke or vape, wear perfumes or have long nails. An interest in nutrition and alternative lifestyle is ideal as is appreciation of good music. Ability to work under instructions and a can do attitude are a must. Core responsibilities: • Preparing and serving a variety of coffees and superfood lattes, and smoothies., • Preparing and serving salads and hot food., • Setting up the counter for opening and putting everything away for closing., • Handling till transactions and food pre-orders., • Maintaining a clean and tidy environment., • Adhering to health and safety and food standards agency regulations., • Contributing to a Stress Free Environment - Anything outside of work stays outside of work until work is over. • Helping monitor stock levels and support new team member training Skills and Qualifications Customer service experience. Ability to communicate efficiently and maintain proper conversation in English, be polite, non-confrontational and understanding of special dietary requirements. Food handling experience: Knowledge of food safety and hygiene practices. Level 2 food Hygiene certificate required. Food allergy training will be provided to the right candidate. Kitchen and/or barista experience is necessary. Accurate transaction handling. Team working and timekeeping.

    Immediate start!
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  • Chef de Partie
    Chef de Partie
    1 month ago
    £16–£17 hourly
    Full-time
    London

    Join Firebird's SOHO Kitchen Team as Chef de Partie! We use ancient open-fire cooking techniques to craft unique flavors and ingredient combinations inspired by the Mediterranean coast. Our kitchen team works closely with local and regional suppliers and farmers to present the freshest meat, seafood, poultry and vegetables. Wood-fired cooking with no tricks or artifice – just the best produce transformed over a custom-made open-fire grill. Curated by co-owner and sommelier Anna Dolgushina, Firebird’s wine list champions small, natural and biodynamic producers from across Europe, who work their vineyards organically, with respect to nature and soil. Bottles change frequently with juicy, vibrant and elegant varieties all being accounted for. The 55-covers space is inspired by a modern Mediterraneanin mood, whilst shadows and reflections are used to recreate memories of afternoons spent in courtyards on the continent, underneath olive trees sharing food and drink with friends. The walls are exposed brick, with wooden beams positioned overhead entwined with foliage and greenery and floor to ceiling natural fabric. The ideal candidate: • Positive and open with a 'can-do' attitude, • Has experience working with open fire, • Experienced in both service and prep (3+ years in chef roles), • Speaks fluent English, • Hard-working and dedicated to high standards of work, • Possesses a 'can-do' attitude, positive and outgoing, • Has a Level 2 food hygiene certification Extra perks: • Training & Development, • Generous staff discount, • Cycle-To-Work Scheme, • Access to our wine cellar at a cost price, • Thoughtful and delicious staff food, • Good vibes and hype If you believe you've got what it takes, then APPLY NOW!

    Immediate start!
    No experience
    Easy apply
  • Reception Coordinator – Administration
    Reception Coordinator – Administration
    1 month ago
    £23500–£26000 yearly
    Full-time
    Whitechapel, Tower Hamlets

    Reception Coordinator – Administration Location: Stepney Green, E1 4DT (This is a fully office based role) Salary: £23,500 - £26,000 Vacancy Type: Permanent, Monday to Friday 10am to 6pm, Saturday 11am to 5pm (You will get 1 day off during the week to compensate working on Saturday) Are you looking for a fresh challenge? Can you start at short notice? You will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, general reception duties and H&S duties. You need to have reception or administration experienced, or both and be reliable and with good written and verbal customer service skills. Want more details about what you will be doing? Great - read on! Meet and greeting visitors, ensure the visitor log is completed and advising departments on their visitor’s arrival, as well as sending customer feedback emails. Receiving, signing and informing or distributing to relevant departments via Teams. Answer and direct calls via various platforms and assist tenants with queries, booking appointments or directing them in as to speak to the relevant persons. Assisting clients by explaining various lettings processes, collecting and informing them of what documentation is needed, taking any pending payments, distributing keys and feeding information back to the rest of the admin department. Assisting tenants with final account balance checks and end of tenancy payments outstanding. Send out various documents to landlords and tenants information requirements. • Ensure that all end of tenancy calls and emails have been actioned to current tenants informing them of the relevant instructions & key return processes in line with GDPR before responding. Complete relevant checks and documentation ensuring relevant teams are made aware, update all required systems to ensure other departments have updated information. Notifying current tenants of new tenants due to move in and when, sending welcome email to new tenants. Assisting in helping with key sorting of tags, labels and any other admin jobs assigned. Health & Safety: testing fire alarm on a weekly basis, monitor entrance, deliveries, visitors, door card issuance, genera office H&S signs, any other general H&S duties needed. Office and kitchen stock check and orders, buying the daily fruit and milk whilst maintaining the reception, kitchen as well as front office area. Managing the coffee machine cleans, and stock order on a daily and weekly basis. Supporting with ideas and improvements for the front of house area. Be able to stay longer hours during the busy seasons if required. Is your skill set? Excellent telephone manor and face to face customer service aptitude is a must. Great computer skill and knowledge of systems such as Word, Excel, Teams, Microsoft. Excellent communicator in both verbal and written English. 2 years established previous experience in reception and administration duties. Have a strong and confident nature, able to multitask and prioritise in a busy fast paced environment. Have great time management and organisational skills What we offer you! A open plan vibrant office with music, and fresh fruit available every day. Staff Benefits such as discounts in shops, restaurants, entertainment establishments, GP, Counselling and Wellness access, and regular paid for eye sight test. Additional annual leave, and SSP top up pay accrued with length of service* A day off for your birthday, and a wellness day off per year* Company closure between Christmas to New Year* Summer party as well as the annual winter party (*terms & conditions apply) To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please don’t hesitate to apply.

    Immediate start!
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  • Tearista / Sales Assistant
    Tearista / Sales Assistant
    1 month ago
    £12.7–£13.5 hourly
    Full-time
    London

    EXPERIENCED RETAIL SALES ASSISTANT & TEA BAR SPECIALIST Camden Tea Bar – Camden Market, London Full-time position available Camden Tea Bar is an established independent tea shop and tea bar in Camden Market. We have more than 2,000 five-star Google reviews and have been recognised among the top 10% of cafés worldwide on TripAdvisor. We are looking for an experienced, confident and commercially minded Retail Sales Assistant to join our team. This is primarily a customer service and sales role. You must enjoy approaching customers, starting conversations, understanding what they are looking for and confidently recommending products. Alongside retail sales, you will be trained to prepare our loose-leaf teas, matcha, coffees and other drinks. THE ROLE Retail sales and customer experience: • Warmly greeting and engaging every customer, • Asking the right questions to understand customers’ tastes and needs, • Confidently recommending loose-leaf teas, gifts and accessories, • Explaining products clearly and enthusiastically, • Upselling and suggesting relevant additional products, • Helping to increase sales and average customer spend, • Creating an engaging and memorable customer experience, • Handling transactions accurately Drink preparation: • Preparing loose-leaf teas, matcha, coffees and other drinks, • Following recipes and presentation standards consistently, • Working quickly and calmly during busy periods, • Keeping the tea bar clean, organised and well stocked Shop responsibilities: • Restocking products and maintaining attractive displays, • Keeping the shop exceptionally clean and well presented, • Helping with opening and closing duties, • Taking responsibility for the smooth running of the shop, • Learning our extensive tea and product range WHAT WE ARE LOOKING FOR You must have: • At least two years’ experience in retail, hospitality or another customer-facing sales role, • Strong sales skills and the confidence to recommend and upsell products, • Excellent spoken English and clear communication skills, • A friendly, outgoing and professional manner, • A reliable and punctual approach to work, • The ability to stay calm, positive and efficient under pressure, • Availability to work weekends and during busy holiday periods, • The right to work in the UK Barista or specialist food and drink experience would be helpful, but strong sales ability and customer engagement are more important. Full tea and product training will be provided. TRAINING AND DEVELOPMENT You will receive structured training in: • Specialist tea and product knowledge, • Retail selling and customer recommendations, • Tea, matcha and coffee preparation, • Customer service and communication, • Professional shop standards PROGRESSION We are looking for someone who wants to stay, develop their knowledge and take on more responsibility over time. This role would suit an experienced retail salesperson or hospitality professional who wants to work in a more specialist, engaging and product-focused environment. TO APPLY Please send us a message introdusing yourself and answer the following: 1. What sales or customer-facing/ sales experience do you have?, 2. Tell us about a time you successfully recommended or upsold a product., 3. What days and hours are you available to work?, 4. Are you available to work weekends?, 5. Why would you like to work at Camden Tea Bar? Applications without answers to these questions may not be considered.

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  • Junior Sous Chef
    Junior Sous Chef
    1 month ago
    £15 hourly
    Full-time
    London

    We are looking for a passionate, reliable and experienced Junior Sous Chef to join our kitchen team for the opening of our new restaurant in East Sheen. This is an exciting opportunity to join the team from the beginning and play an important role in establishing the kitchen, supporting the Head Chef and helping to maintain consistently high standards from day one. THE ROLE As Junior Sous Chef, you will work closely with the Head Chef to ensure the smooth running of the kitchen during service. You will be expected to lead by example, support the wider kitchen team and maintain high standards of food quality, cleanliness and organisation. RESPONSABILITY • Support the Head Chef with the day-to-day running of the kitchen., • Assist with the preparation and execution of lunch and dinner services., • Ensure dishes are prepared and presented consistently to a high standard., • Lead and support the kitchen team during busy services., • Maintain excellent standards of food hygiene, cleanliness and organisation., • Assist with stock control, deliveries, ordering and kitchen organisation., • Ensure food preparation is carried out efficiently and according to the required standards., • Monitor portion control, food quality and minimise waste., • Support with training and development of junior members of the kitchen team., • Communicate effectively with the front-of-house team to ensure smooth service., • Step up and take responsibility for the kitchen in the absence of the Head Chef., • Follow all food safety, health and safety and company procedures. REQUIREMENTS • Previous experience as a Chef de Partie or Junior Sous Chef within a high-end restaurant., • Excellent organisation and time-management skills., • Ability to remain calm and lead effectively during busy services., • A good knowledge of English is essential for this role. Understanding of Italian would be an advantage., • Knowledge of Italian Cuisine is a plus., • Reliable, punctual and professional. The restaurant will currently operates Tuesday to Sunday, offering lunch and dinner service. As the restaurant grows, we plan to open 7 days a week for both lunch and dinner. The role therefore requires flexibility and availability across the week, including evenings, weekends and late finishes. Please check your commute to East Sheen before applying.

    Immediate start!
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  • Senior Wok and Starter Chef
    Senior Wok and Starter Chef
    1 month ago
    £16–£17 hourly
    Full-time
    London

    Experienced Wok & Starter Chef – Plants of Roselyn Plants of Roselyn is a vibrant vegan restaurant with a strong Thai influence, focused on fresh ingredients, bold flavours, and consistently high-quality dishes. We are looking for an experienced Wok & Starter Chef to join our busy kitchen team. The ideal candidate will be confident working across both the wok and starter sections, comfortable in a fast-paced service environment, and experienced with Thai or Southeast Asian cooking techniques. Essential Requirements • Minimum 3 years’ experience working in a professional kitchen, preferably Thai or Southeast Asian cuisine, • Strong experience and confidence operating a wok station, • Comfortable working across both wok and starter sections, • Good knowledge of Thai ingredients, sauces, herbs, spices, and cooking techniques, • Comfortable working within a fully vegan kitchen and preparing plant-based dishes, • Ability to prepare and cook dishes consistently to a high standard, • Experience managing multiple orders during busy service periods, • Level 2 Food Safety & Hygiene Certificate, • Allergen Awareness Training, • Strong understanding of food safety, allergen management, cross-contamination, and kitchen compliance, • Eligible to work in the UK Responsibilities • Prepare and cook vegan, Thai-influenced dishes using wok and other traditional cooking techniques, • Manage both the wok and starter sections confidently during service, • Complete daily mise en place and ensure sections are fully prepared before service, • Maintain consistency in portioning, flavour, quality, and presentation, • Maintain a clean, organised, and service-ready workstation, • Monitor stock levels, minimise waste, and follow correct stock rotation procedures, • Follow all food safety, hygiene, and allergen-control procedures, • Work closely with the Head Chef and wider kitchen team to ensure smooth and efficient service, • Support other kitchen sections when required Desirable • Experience working with vegan or plant-based cuisine, • Experience with authentic Thai or Southeast Asian cuisine, • Ability to train and support junior kitchen team members, • Good English communication skills; Thai language skills are a plus, • Reliable, punctual, and comfortable working evenings and weekends If you are passionate about Thai flavours, confident on the wok, and excited about creating great plant-based food, we’d love to hear from you.

    Immediate start!
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  • Thai Kitchen Chef
    Thai Kitchen Chef
    2 months ago
    £14.5–£15.5 hourly
    Full-time
    London

    Experienced Chef Location: Kitchen 6, 15A Parkfield Industrial Estate, Culvert Place, Battersea, London, SW11 5BA Pay: £14.50–£15.50 per hour, depending on experience We are seeking an experienced and passionate Wok Chef to join our busy Thai kitchen in Battersea. This role is ideal for someone who thrives in a fast-paced kitchen and has strong experience preparing authentic Thai cuisine using traditional wok techniques. Essential Requirements • Minimum 3 years’ experience working in a Thai kitchen, • Proven experience running a wok station in a high-volume kitchen, • Strong knowledge of Thai ingredients, sauces, herbs and cooking methods, • Ability to prepare dishes consistently to a high standard, • Confident managing multiple orders during busy service periods, • Level 2 Food Safety & Hygiene Certificate, • Allergen Awareness Training, • Strong understanding of food safety, allergen management and kitchen compliance, • Eligible to work in the UK Responsibilities • Prepare and cook authentic Thai dishes using traditional wok techniques, • Maintain consistency, quality and presentation across all dishes, • Keep your workstation clean, organised and service-ready, • Monitor stock levels and assist with correct stock rotation, • Follow all food safety, hygiene and allergen-control procedures, • Work closely with the Head Chef and wider kitchen team during service, • Help ensure smooth and efficient service during busy periods Desirable • Experience with authentic regional Thai cuisine, • Ability to support and train junior kitchen staff, • Good English communication skills, • Thai language skills are a plus, • Reliable, punctual and comfortable working evenings and weekends Pay: £14.50–£15.50 per hour, depending on experience. We are looking for someone experienced, reliable and confident on the wok who can maintain high standards while working efficiently during busy services.

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  • Beauty Therapist
    Beauty Therapist
    2 months ago
    £13–£16 hourly
    Part-time
    Twickenham

    We are seeking a professional and personable Beauty Therapist who is passionate about the beauty industry to join our team. We are a friendly, award winning salon located down the most popular street in Twickenham, church street. We pride ourselves on making all clients feel relaxed and welcome in our salon. The ideal candidate will deliver exceptional beauty treatments, provide outstanding customer service, and create a relaxing and welcoming environment for clients. This role offers an exciting opportunity to utilise your skills in a dynamic salon setting, helping clients look and feel their best. Ongoing training is provided. looking for someone part time. Responsibilities • Perform a range of beauty treatments including massage, facials and waxing, • Provide personalised consultations to understand client preferences and recommend suitable treatments, • Maintain high standards of hygiene and cleanliness in all treatment areas, • Ensure clients feel comfortable and relaxed throughout their visit, • Stay updated with the latest beauty trends, techniques, and products to offer innovative services Experience • Proven experience as a Beauty Therapist level 3 or equivalent, • Excellent communication skills in English, • Ability to work well under pressure whilst maintaining attention to detail, • A friendly, approachable manner with a genuine passion for helping clients Job Type: part-time Benefits: • Casual dress, • Cycle to work scheme, • Employee discount, • Store discount Work Location: In person

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  • Meetings and Events Team Leader (0 hours contract)
    Meetings and Events Team Leader (0 hours contract)
    2 months ago
    £14.89–£16 hourly
    Full-time
    London

    M&E Team Leader Opening (0hrs Contract) - Park Plaza Westminster We are committed to providing top-quality services to our employees. Our Meetings and Events Team Leader is a key part of ensuring a great guest experience. We are now seeking a dedicated and enthusiastic Meetings and Events Team Leader to join our team. As M&E Team Leader your role will be to manage the day-to-day service in a Meetings and Events Operations. You will ensure that all F&B services are delivered in a timely manner according to Event Orders, all areas are always attended to provide exceptional experiences for our guests. Furthermore, you will oversee junior team members delivering on client’s expectations. As M&E Team Leader you will receive: • Salary: £14.89 per hour + generous service charge and great benefits, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • 50% F&B discounts at our restaurants and bars (for your whole party), • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!, • Two free meals per day - including days off if you wish to come in, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training Operational responsibilities: • Follow all controls and procedures to ensure the highest standards, efficiencies and professional operations are in place within the Meetings and Events Department, • Always ensure a warm friendly welcome to all clients, both internal and external, • Cross check service requirements with other departments such as Sales, and Planning and Kitchen, • Support the logistics team and bar team with their respective operations as and when required, • Allocate duties to junior team members and agency assistants – duties to include F&B services, BOH preparations, meeting rooms setups etc, • First point of contact for the Clients at the tables during allocated evening events, adhering to any questions or queries, and liaising back with the clients to ensure everything is satisfactory, • To oversee own training schedules, keeping up with requirements and proposing areas for personal growth and development., • Suggest improvements to the department, and continuously strive to improve and innovate aiming for best practices and the highest customer satisfaction, • Hands-on approach when on duty, ready to train and assist other team members on the job when required Skills and Specifications: • Good command of English, both verbal and written, • Excellent customer service attitude, positive and charismatic with an eye for the customer, • Natural team player, able to easily connect and work with others, • Excellent attention to detail, positive and warm personality, • Flexibility and Adaptability and Energy is crucial in this role Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.

    Immediate start!
    No experience
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  • General Manager
    General Manager
    2 months ago
    Full-time
    London

    General Manager Location: London (multi-site group) Salary: £38,000 - £42,000 + performance bonus Hours: Full-time Key Requirements (Must-Have) • Proven experience as a General Manager or senior leader in a high-volume restaurant (5+ years), • Strong leadership and team development track record, • Solid commercial awareness with P&L ownership, • Ability to drive sales, profitability, and performance targets, • Hands-on approach with a passion for guest experience, food, and service standards About Us We’re a growing all-day dining group with three London sites and more openings on the way. Our focus is on quality, consistency, and building strong teams that deliver exceptional guest experiences. The Role As General Manager, you will take full ownership of your restaurant, leading your team to deliver excellent service, strong financial performance, and a positive, high-performing culture. This is site based, and you will spend your time on the floor. Key Responsibilities • Oversee day-to-day restaurant operations and lead from the floor, • Coach, develop, and inspire your team, • Deliver outstanding guest experience and maintain strong review scores, • Drive sales, targets, and profitability, • Manage labour, stock, and costs effectively, • Ensure compliance with H&S, food safety, and company standards, • Handle customer feedback professionally and resolve issues efficiently, • Lead recruitment, training, and team development, • Execute marketing campaigns and in-store activations, • Collaborate with operations, HR, and marketing teams, • Support other sites when required What We’re Looking For • A confident, hands-on leader who leads by example, • Highly organised with strong attention to detail, • A customer-first mindset with a passion for hospitality, • Positive, driven, and capable of building a high-performing team culture, • Interest in food and drink (wine knowledge is a plus) What We Offer • Competitive salary (£38K - £42k), • Performance bonus (post-probation), • Clear career progression with new openings planned, • Refer-a-friend scheme, • Paid holidays, • Staff meals and beverages, • Company events and team socials We’re looking for a leader who sets standards, drives results, and creates an environment where teams thrive. We look forward to working with you, TBP Job Type: Full-time Benefits: • Company events, • Company pension, • Discounted or free food, • Employee discount Experience: • Hospitality management: 5 years (preferred) Language: • English (required) Licence/Certification: • Level 3 Food Hygiene Certificate (preferred) Work authorisation: • United Kingdom (required) Work Location: In person

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