Operational excellence jobs in KingswinfordCreate job alerts

Duties and responsibilities: · Maintaining statistical and financial records · Develop business strategies to raise our customers’ pool, expand, store traffic, and optimize profitability · Create and manage a relaxed, welcoming, customer-focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability, and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits. · Conduct price and feature comparisons to facilitate purchasing · Recruit and train new staff and conduct induction · Ensure racks are fully stocked · Ensure high levels of customer satisfaction through excellent service · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets ** Skill/experience/qualifications:** · Bachelor / Master’s degree or a related study and experience · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to managing the full extent of business requirements · Must have excellent communication and interpersonal skills, Customer management skills

We are seeking a dedicated and skilled Garage Manager to oversee operations within our team. The ideal candidate will have the ability to lead and motivate staff while ensuring high standards of customer service. You will oversee the day-to-day operations of a busy workshop, ensuring efficient service, repairs, and maintenance, while also focusing on customer satisfaction and team leadership. Duties: Supervise daily operations and manage team performance to ensure efficiency and productivity. Provide exceptional customer service by addressing client inquiries and resolving any issues that may arise. Train new staff on operational procedures, safety protocols, and equipment handling. Maintain a clean and safe working environment, adhering to health and safety regulations. Giving quotes and timescales for jobs. Organising bookings and shift patterns. Checking the work done by staff is of a high quality. Discussing work with customers and giving advice. Managing budgets. Checking stock and ordering parts and equipment. Recruiting and training new staff and apprentices. Skills: Mechanical knowledge with the ability to troubleshoot issues effectively. Excellent customer service skills with a focus on client satisfaction. Strong organisational skills with attention to detail in all aspects of work. This role is ideal for individuals who thrive in a dynamic environment and are eager to contribute their expertise while leading a dedicated team towards success.

Here at Elec Training, we specialise in providing comprehensive electrical training courses for adults. We offer a range of programmes designed to educate and certify individuals in various aspects of electrical work. Elec Training aims to equip students with the knowledge and skills necessary to excel in the electrical industry. Salary £36,500.00 Hours – Monday to Friday 8.30am to 4.30pm The Role: Quality delivery of all areas of technical training relating to all key electrical disciplines Group management and learning journey progression for electrical training groups Meeting required performance levels in relation to success rates and timely skills and qualification attainment Managing all aspects of timely administration relating to electrical training, assessment and internal quality assurance Being a leader and role model for safety performance within the workplace Be an ambassador and promoter of Elec Training, creating the culture and environment that allows our colleagues and learners to thrive, through continuous development, modelling inclusive behaviours and proactively managing bias Accountable for own CPD, covering current and future skills requirements, ensuring compliance and technical expertise with relevant competencies, legislation and industry codes of practice as required by the business and sector Building and maintaining relationships with key stakeholders to ensure quality and timely completion of all delivery solutions Knowledge and Experience: Proven experience of delivering and facilitating technical and theory learning programmes. Demonstrated ability to prioritise and manage all aspects of HSE across the learning environment. Proven track record of technical competence. Sufficient experience in a technical role and a full understanding of the Technical Operational Procedures relevant to any learner or group of learners. Ability to manage group learning experiences or smaller interventions. Ability to influence and communicate with a broad range of stakeholders, across all levels of the business. Strong underpinning knowledge of learning delivery methodology. Play a crucial role in assisting learners through classroom coaching and facilitating sessions. Make the most of state-of-the-art facilities – These centers have enjoyed a great deal of investment, giving you the ability to support students in the best way possible. Provide support to apprentices/students in their personal development and enhance their understanding of broader skills topics. 50/50 role – 50% teaching and 50% assessing. What we are looking for? Have recent and relevant industry experience in domestic, commercial and / or industrial Electrical Installation. Level 2 Diploma – C&G 2365-02, 18th Edition Course – C&G 2382-22, Level 3 Diploma C&G 2365- 03, NVQ Level 3 C&G 2357 and JIB Gold Card We would love you to have… Have sound practical capabilities in and around Electrical Installations. Hold a Level 3 Assessing qualification or equivalent. Level 4 Internal Quality Audit certificate or equivalent. Hold Level 3 & 4 electrical qualifications like C&G 2396, C&G 2391, and / or any green credentials like Solar PV, EV or EESS. A want to learn and give back. Job Types: Full-time, Permanent Pay: £36,500.00 per year Experience: Electrical: 2 years (Preferred) Licence/Certification: Driving Licence (Preferred) Work Location: In person (Wolverhampton)