Head of Special Projects
1 day ago
City of London
Location: London, England, United Kingdom Role: Head of Projects – FM & M&E Overview A leading provider of integrated Facilities Management and Mechanical & Electrical (M&E) services is seeking an experienced Head of Projects to lead and grow its London-based projects business. This senior leadership role will take full ownership of the FM and M&E projects portfolio, including lifecycle replacement, upgrades, refurbishments and critical works across complex, operational environments. The role is responsible for driving safe, compliant and profitable delivery while developing a strong pipeline of new project opportunities within existing and new client accounts. Purpose of the Role • Lead and deliver the Business Unit’s FM and M&E projects strategy, • Develop and manage high-performing project teams operating within live environments, • Generate, secure and deliver a sustainable pipeline of hard FM and M&E project work, • Ensure all projects are delivered safely, on time, within budget and to agreed margins, • Maintain full compliance with statutory, contractual, QHSE and technical standards Key Responsibilities • Ensure the safe delivery of all FM and M&E projects through robust risk, competence and CDM management, • Recruit, develop and retain project management, engineering and commercial talent, • Identify, develop and secure FM and M&E project opportunities, including lifecycle, plant replacement, energy and compliance works, • Deliver all contractual commitments across secured projects and maintenance contracts, • Ensure projects are delivered within live, operational and critical environments with minimal disruption, • Deliver projects in line with internal governance, playbooks and client standards, • Identify, manage and mitigate all technical, statutory, health & safety and commercial risks, • Drive profitability through cost control, value engineering and effective supply-chain management, • Develop and maintain a long-term pipeline of FM and M&E project opportunities, • Collaborate with account, operations and engineering teams to identify project opportunities, • Produce case studies and support client engagement, including site visits and technical presentations, • Lead all bids, tenders and proposals for FM and M&E project work, • Generate and secure new project sales in excess of annual financial targets, • Identify opportunities through innovation, energy efficiency, compliance and emerging FM technologies, • Lead the end-to-end sales process, from solution development through to client presentations, • Build strong, long-term client and supply-chain relationships to secure repeat business, • Provide leadership input to management meetings, reporting, governance and business reviews, • Promote a strong health & safety culture and technical excellence across the projects business, • Develop team capability through mentoring, coaching and performance management, • Contribute to Business Unit and wider organisational strategy, • Manage Business Unit forecasting, P&L performance and financial controls, • Resolve contractual issues and manage upstream and downstream disputes, • Chair monthly and ad-hoc project reviews covering H&S, CDM and technical compliance Accountabilities • Direct accountability to the Business Unit Leader and indirect accountability to the Divisional Projects Director, • Full P&L responsibility for the FM and M&E projects Business Unit, • Line management responsibility for project managers, engineers and commercial staff, • Delivery of compliant, safe and profitable projects across FM contracts, • Compliance with all management systems, policies and procedures, • Ownership of health & safety performance across all direct and subcontracted project activities Person Specification Qualifications (Desirable unless stated) • Technical qualification in Mechanical, Electrical, Building Services or Construction, • Degree-level qualification in Project Management, Construction Management or similar, • APM or PRINCE2 certification, • Strong knowledge of CDM Regulations, • SMSTS certification, • NEBOSH qualification, • CSCS card holder, • IOSH certification Experience • Proven track record delivering FM and M&E projects within live, operational or critical environments, • Strong background in hard FM, building services and lifecycle project delivery, • Experience developing and converting project opportunities from FM contracts, • Demonstrable P&L management experience, • Proven experience leading multi-disciplinary project teams, • Strong experience producing and managing bids, tenders and technical proposals Skills & Aptitudes • Strong technical understanding of M&E and FM project delivery, • Excellent stakeholder management and client-facing skills, • Commercially astute with strong negotiation capability, • Highly organised with the ability to manage multiple complex workstreams, • Innovative approach to project delivery and energy-efficient solutions, • Results-driven and quality-focused Personal Attributes • Credible technical leader with strong presence and integrity, • Strategic thinker with the ability to translate strategy into delivery, • Resilient, adaptable and confident in high-pressure environments, • Collaborative leadership style with the ability to influence at all levels, • High energy, self-motivated and accountable Additional Requirements • Willingness to travel as required across client sites to support delivery and business development, • Occasional overnight stays may be required