Phone operator jobs in United Kingdom - Page 2

We are seeking experienced and professional office administrator working 16-35 hours a week. Monday -Friday handling all administrative responsibilities such as : Manage emails, letters, packages, phone calls and other forms of correspondence. Support bookkeeping and budgeting procedures for the company. managing day-to-day office operations, coordinating administrative tasks, and ensuring the office runs smoothly.

We are seeking a reliable and detail-oriented Part-Time Office Admin to join our team. This role is ideal for students or mothers returning to work who are looking for flexible hours. As an essential member of the team, you will support day-to-day office operations, ensuring efficient administrative functions, and providing excellent customer service through phone and email communication. Key Responsibilities: Perform general administrative duties, including data entry, filing, and managing office supplies. Answer phone calls and respond to emails in a professional manner. Use Microsoft Excel to create and maintain spreadsheets, reports, and data management. Assist in scheduling appointments, managing calendars, and booking meetings. Provide support for any ad hoc tasks required by the team. Key Skills & Requirements: Proficient in Microsoft Excel with the ability to create and maintain spreadsheets. Excellent verbal and written communication skills for phone and email interactions. Strong attention to detail, accuracy, and organizational skills. Ability to multitask and manage time effectively. Positive attitude and a willingness to learn. Previous office experience is an advantage but not essential. Work Schedule: Flexible working hours between Monday and Saturday. This is work from office position. 4 to 5 hours per day, with a minimum of 4 days per week. Benefits: Competitive pay at the London Living Wage. Flexible working hours to suit your schedule, ideal for students or mothers returning to work. Friendly and supportive working environment. If you are looking for a part-time role with flexibility and the opportunity to work with a supportive team, apply today!

1. Provide a personal approach to our customers. 2. Manage all service telephone, email and walk-in enquirers. 3. Ensure customer expectations and requirements are identified, and successfully managed, throughout the service process including follow up. 4. Facilitate the efficient operation of the Service department workshop, booking work accurately, gathering and sharing all relevant information with the team. 5. Efficiently manage customer communication through repairs with timely progress updates and gaining authorisation for additional work. 6. Conduct telephone activity to maximize workshop hours. 7. To discuss and up-sell additional work to the customer, where appropriate. 8. Create and explain customer invoices in person or over the phone as required. 9. Carry out quality inspections where necessary prior to handover to customer. 10. Benefits include company pension, 28 days annual leave (including bank holidays. 11. Enrollment into the Manufactures programme to gain qualifications in line with the manufacture (Mazda 12. Hours of work Monday to Friday 8am to 6pm and alternate Saturdays 9am to 1pm. 13. Full driving licence required.

The role is to supporting team is to deliver impeccable service to our clients, you should love helping and delighting people and thrive in a fast-paced and changing environment, offering our clients exceptional service so they feel delighted from booking an appointment to leaving the Atelier with amazing service they booked. You will support a range of duties, from client experience to bookings and selling our products. Your role is split between a few main areas: working in the Front of House greeting and helping clients, remotely answering calls/ emails, accurately confirming client bookings in advance and supporting operatives with booking and column optimisation. You will ensure all clients receive a good experience from the beginning to the end of their journey, aiming to answer any questions about the Atelier and our services. We want someone to help and delight our clients across multiple channels (email, phone, and face-to-face). You will always present a confident and professional manner and strive to go over and above all with the overall goal of genuinely delighting our clients with an unrivalled service experience. You will need to be able to work independently whilst collaborating with the rest of our small team. We are on a mission to be the best salon in Dover then in the UK, and your role in this is essential. Necessary training will be provided to the right candidate. Responsibilities: Welcome clients warmly and professionally when arriving at the Atelier Understand the client journey and proactively take steps to ensure it is seamless for each client Provide personal advice to clients on products and services Upsell services and improve booking inefficiencies to maximise revenue Answer emails, calls and SMS messages promptly, politely and accurately Maintain communication between Atelier Support Team colleagues so professional service is maintained for each client Use our ticketing system within agreed SLAs Maintain booking administration, including client, payment and patch test details Confidently support clients in selecting the most suitable service and service provider for their beauty needs Use your full knowledge to assist clients by helping them find the perfect products and services for their hair needs Keep service providers informed of client arrivals and cancellations Observing and supporting health and safety measures Maintain a clean and organized Salon environment. Communicate with clients to address any concerns or issues that may arise. Implement and enforce company policies and procedures. About you: Aptitude for selling Attention to detail and high level of accuracy for bookings Succeed at a fast pace Quick thinking and calm under pressure Premium customer service A friendly and welcoming attitude Passionate about beauty and hair Hours of work: Based in Dover 8 hours shifts available 38-40 hours per week Additional benefits: Complimentary hair salon services Free monthly allocation of Josh Wood Colour products 30% discount on all retail partners 20% off for Friends & Family on salon services Paid commission on product sales Job Types: Full-time You must also have 2-3 years’ experience in the relevant industry and any qualification in the salon industry will be preferred. If you are a motivated individual with a passion for working with teams and delivering exceptional customer service, we would love to hear from you. Pay: £30,960.00-£38,700.00 per year Experience: Customer Service: 2 years (required) Work Location: In person

MDP Communication Services Limited is an established company that operates within the Access Control, Door Entry, CCTV and automated Gates industry. Our client base is mainly local authority and housing trusts in and around greater London. Due to our continued success, we are excited to be able to offer a new role within our administration team at our headquarters in Potters Bar, Hertfordshire. Job Title: Service Contract Administrator Responsible to: Senior Office Administrator Office Administrator Job Purpose: To ensure a successful workflow of office procedures, and support the Senior office administrator by carrying out common office duties. Maintains a positive and friendly company image by acting as the first line of contact to visitors, clients, and vendors in person, online, and via telephone. Service Contract Administrator Main Duties: · Communicates with company clients and tenants to produce appointments for our internal service call engineers · Arranges appointments by proactive scheduling into the company’s internal database · Manages correspondence by answering emails, sorting mail and answering incoming and outgoing calls · When required to administer company expenses and invoices · Answers phone calls and transfers them as necessary · Draft, formats, and prints relevant documents · Maintains stock lists and orders office supplies as needed · Interacts with the senior office administrator and carries out their requests · When required assists in purchase orders and invoicing · Manages outgoing post and records data on special deliveries · Photocopies, prints and files appropriate documents as needed Office Administrator Skills and Qualifications: Prior office management experience preferred, but not essential as training is available; Strong attention to detail; Ability to work without supervision; Excellent time management skills; Excellent communication and customer service skills; Strong prioritisation and organisation skills; Ability to handle confidential information; Good record keeping skills; Ability to multitask

Level Group Services are a commercial and residential cleaning service operating across London and surrounding areas. IMMEDIATE START We are seeking highly motivated cleaning operative individuals with a strong work ethic to join our residential communal cleaning team. For our luxury cleaning site in Westgate House Developments, London, W5 1YY. As well as being a reactive cleaner and having different multiple sites on a weekly basis to attend to. As we operate in both the commercial and residential sector this will be a versatile role giving you the opportunity to experience the two. Previous cleaning experience is preferred. Percentage based bonus incentives Ability to use phone as per cleaning service Experience in deep cleaning or block residential communal cleaning is desirable Full-time hours: 40 hours per week - Monday to Friday. 7am to 3pm Reactive Cleaner hours also varies depending on experience but is possible to have different hours to the above and timings which is why it is essential that we have flexible cleaning operatives. Rate of pay starts from between £11.44 & £12.00 per hour. Depending on experience.

Job Opening: Karaoke Box: Bar-Supervisor Location: 12 Smithfield Street, EC1A 9LA This role is available starting with the 5th of October. Please bear in mind we will be fully opened on the 5th of October, but we will hold interviews over the phone and trial shifts at our other branches. About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team as a Karaoke Bar Supervisor. Responsibilities: - Oversee daily operations of the karaoke bar, ensuring a smooth and enjoyable experience for guests. - Manage staff schedules, training, and performance evaluations. - Coordinate and host karaoke events, encouraging participation and maintaining a lively atmosphere. - Handle customer inquiries, feedback, and complaints with professionalism and courtesy. - Maintain inventory and order supplies as needed. - Ensure compliance with health and safety regulations. - Collaborate with management to develop promotional strategies and special events. Qualifications: - Previous experience in hospitality or entertainment management preferred. - Excellent leadership and interpersonal skills. - Strong organizational and multitasking abilities. - Passion for music and a knack for creating fun, engaging environments. - Be positive and have an approachable manner - Ability to work flexible hours, including nights and weekends. - Proficient in basic computer applications and POS systems. What We Offer: - Competitive salary and performance service charge - A dynamic and supportive work environment. - Opportunities for career growth and development. - Discounts on food, drinks, and private karaoke rooms. - Company pension - Christmas parties - A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar Supervisor role, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! Experience is required but full training will be provided! 18+ and a advanced English is a must! Please bear in mind we do evening shifts between 6PM-3AM.

Job Summary We are seeking a Sales Coordinator (Cantonese Speaking / Part time / Freelance) to join our team in providing administrative support, sales and marketing activities and ensuring the smooth business operation. Company Background We are a solutions services provider in design, supply and installation of renewable energy specially building integrated solar panel system. Our focus has always been on meeting the long-term need for renewable energy solutions. We integrate the latest technology and systematic management to provide the solutions to exceed customer expectations both in quality and price. We are greatly honored to be a partner in our customers’ success by offering them flexible energy solutions. Key Roles and Responsibilities - Assist the business operation and preparation of company websites and the promotion tools - Manage office correspondence including emails and phone calls - Handle the sales enquiry and work together with Manager - Provide face-to-face, telephone and video interpreting services to Manager - Prepare and follow up on sales quotations and proposals - Maintain customer databases and update sales records - Work from home and Flexible working hour Qualifications - Degree holder in Sales & Marketing / Business Administration / Engineering / English Language / Translation and other equivalent - Proven experience as Sales Coordinator / Secretary / Administrative Assistant / Interpreter or in a similar role - Fresh Graduates or University students are also welcomed - Proficient in Microsoft Office applications - Strong organizational skills with the ability to multitask - Excellent verbal and written communication skills in English and Chinese - Cantonese speaking is must. Job Type: Part-Time / Freelance / Work from Home Pay: £11-14 per hour Expected Working hour: 40 hour per month Schedule: Monday to Friday Work Location: In Person

We are seeking two highly skilled and experienced Mobile Service Engineers to join our team. The primary responsibilities of these positions will encompass the repair, maintenance, inspection, and LOLER certification of our Access Platform machines primarily within the London area, with occasional travel to other locations. The ideal candidates will possess a strong background in the Access, Crane, Forklift, or Motor industry, coupled with expertise in mechanical, hydraulic, or electrical systems. While CAP training or its equivalent for conducting LOLER six-monthly examinations is advantageous, it is not a mandatory requirement. The candidate will be responsible for the following: • Six monthly LOLER Examinations. • Inspections. • Servicing Access Equipment. • Refurbishing Access Equipment. • Pre-Delivery Checks. • Fault Finding and Repairs. • Outside customer LOLER Examinations, Inspections, Servicing, and Repairs. • Minor Repairs to HGV'S and Commercial Vans. • Good housekeeping to meet H&S requirements and maintain a safe workplace. • Ensure all relevant paperwork is completed to a high standard. • Utilise all Personal Protective Equipment, as necessary. • To communicate effectively to customers and the Service Manager. Employment Details: The hours of employment will be Monday to Friday 8:00 - 17:30 or 07:00 - 16:30. This position will involve being on the road for roughly 50% of the time and the rest in our Billericay location. Overtime is available within the engineering department and "but not essential" in our hire department as a driver/operator. What We Offer: • Good rates of pay dependent on experience. • Company Service Van. • Overtime. • Laptop. • Fuel Card. • Mobile Phone. • PPE. • Training. • Standby Cover. • Free Parking. Expected start date: asap Job Types: Full-time, Permanent Salary: Good basic rates of pay for the right person + overtime.

Publiq WE ARE HIRING!! Skilled bar & floor manager Publiq is a restaurant & high end cocktail bar (Top 50 best bar in aim) in Kensington, London where we push boundaries, challenge ideas and offer a memorable warm hospitality experience with our Modern European cuisine witch comes with an Nordic twist. We are looking for a skilled floor & bar manager who will oversee the daily operations of our restaurant and cocktail bar. In this role you must ensure that the restaurant runs smoothly. This involves a range of duties to include ensuring compliance with all food health and safety requirements, running the floor, supporting staff (both BOH and FOH), bartending and taking responsibility for the customer experience. Duties & Responsibilities  Supervise and coordinate the activities of restaurant & bar staff to ensure efficient and effective operations. Assist in the continuous training of staff  Oversee both front and back of house operations  Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences.  Oversee our kitchen staff’s compliance with all health and sanitation requirements  Provide exceptional customer service and lead staff to do the same  Respond to customer complaints quickly and resolve them effectively.  Maintain monthly bar stocktake  Attend weekly meetings to give feedback, discuss service and improvements.  Complete End of Day Reports (Cash Up)  Collaborate with management to develop and implement strategies to improve restaurant performance and profitability.  Respond to Google Reviews professionally  Answer customer reservation enquiries Requirements  • Care about your work and this independent business  • Passion for hospitality  • Ability to work alone and with others on a small team  • Excellent communication and interpersonal skills (including good phone manner)  • Strong problem-solving and decision-making skills  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously  • Previous experience in the hospitality industry  • Proficiency in computer systems and software such as POS systems and Microsoft Office  • Ability to maintain a high level of professionalism and customer service What We Offer  Members of our team have a great team spirit and makes every new member feeling welcome. We have created a great culture, where we enjoy working together and support each other when it gets busy. Everyone is encouraged to learn and grow professionally, as well as personally.  Staff food. Wage package depending on experience: £31,000-36,000 based on 44 hour week.  Bonus Structure: £500 paid quarterly based on set targets, to include: number of Google Reviews per week, average minimum spend at dinner, upselling and menu knowledge.

Focus Micro Systems are an in house software development company who develop software for the property sector and have been dedicated in doing so for over 40 years. We have developed property management software packages to support Letting Agents, Estate Agents and Business Transfer Agents. Whatever the property agencies require, we have the software package waiting for them. We currently have an exciting opportunity for you to join our team as a Software Support Technician working onsite at our office in Oxford. You will be responsible for providing support to our clients who use our property management software where you will be answering queries, resolving technical issues, and ensuring that our clients receive the highest level of service. Across our cloud platform we have over 7000 active users who you will be supporting. To be successful in this role, you should have excellent communication skills, strong customer-service orientation, and an interest in problem solving. This role is based entirely in our Oxford office. Required Key Skills: · Excellent communication skills and a professional polite phone manner · Good time keeper · Passion for problem solving · Ability to work as part of a team · Willingness to learn our software packages with the goal of running training sessions · Confident in a training environment – i.e. receiving training from colleagues and delivering instruction to groups of customers either remotely or on-site · Excellent understanding of all Microsoft products including: o All Windows operating systems o Word o Excel o Outlook · Strong numeracy skills including the ability to compile and analyse statistical data in different formats. · Ability to write SQL queries · Knowledge of Microsoft SQL Server · Knowledge of Microsoft Azure services · Ability to ensure all relevant data is captured in our ticketing system / internal CRM Additional Skills Desired: · Knowledge of Windows Server Networking including Active Directory, Group Policy and DNS · Experience across firewalls, network troubleshooting, hypervisors and backup’s · Advanced SQL knowledge including creation of complex stored procedures, queries, scripting and indexing · Ability to deliver high quality testing services across an array of different projects, creating logs and screenshots to document testing phases and defects · Report bugs and errors to development team Within your role you will have the opportunity to develop further into: · Client Training – In House & On-Site · Carrying out Demos and running Webinars · Software Testing · Product Design · Manual Writing · Social media campaigns Lots of potential for future career progression and personal development.