Phone support jobs in United Kingdom

We are seeking a friendly, organised, and customer-focused Optical Assistant to join our team. In this role, you will be the first point of contact for patients, providing exceptional service and support throughout their visit. Your responsibilities will include greeting and assisting customers, booking appointments, handling phone and in-person enquiries, and guiding patients through frame and lens selection. You’ll also support the dispensing optician and optometrist with pre-screening tests, maintaining accurate records, and ensuring the smooth day-to-day running of the practice. A keen eye for detail, good communication skills, and a passion for helping people are essential. Previous experience in an optical or retail environment is preferred, but full training can be provided for the right candidate with a positive attitude and willingness to learn.

Job Title: Trainee Dental Nurse Job type: Full-time, Permanent Our goal is to provide an exceptional experience for every single one of our patients, and we welcome people of all ages, abilities, and backgrounds to our practices. From the moment they pick up the phone or step inside each of our practices, they'll be greeted with a warm, friendly welcome. Our modern, relaxed waiting areas and treatment rooms are designed to make all feel calm and at ease, and our dentists take the time to get to know each of our patients to ensure everyone feels comfortable with us. We have a great team that loves working with each other to help as many people as possible improve their smiles and confidence. We are always looking for people who are passionate about teeth and gums, but more importantly, those who really want to help people enjoy coming to the dentist. So if you are a trainee dental nurse or new to this role and just want to get involved in the wonderful world of dentistry by joining our team, please apply. You would be in the company of some excellent dental care professionals who strive to continually build their own knowledge, and create a supportive, caring environment for their patients and colleagues. The Candidate: - Right to work in the UK/National Insurance Number/Ability to work Full-Time - Begun the process of Hep B immunisations - Enhanced DBS Check - Infection Control procedures and decontamination - Stock taking and maintaining dental operating equipment - Looking after patient records - including making notes when the dentist is examining a patient - Willing to help with reception/admin duties - Team player and demonstrates initiative - Ability to work calmly under pressure and multitask - Willingness to learn and develop new skills Benefits : - Access to ongoing training and development after you qualify - Professional fees paid annually - Recognition for going the extra mile and for loyalty through service - Health and well-being benefits; includes a virtual GP service and Employee Assistance Programme - Up to 30 days annual leave entitlement (plus bank holidays), per annum with service - Restaurant, gym, and store discounts - Life assurance

Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Breakfast Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: - Greet guests with a warm and professional demeanour, ensuring a positive first impression. - Manage reservations, seating arrangements, and guest flow to optimize the dining experience. - Handle phone and email inquiries, providing accurate information and assisting with bookings. - Work closely with the front-of-house and management team to ensure seamless service. - Maintain an organized and efficient reception area. - Assist with special requests and accommodate guest needs whenever possible. About you: - Previous experience as a Receptionist or Host in a high-quality hospitality environment. - Exceptional customer service and communication skills. - Strong organizational skills and attention to detail. - Ability to multitask and remain calm under pressure. - A team player with a positive and proactive attitude. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Job Title: Lettings Negotiator (No Experience Needed) Location: London (Remote) Contract Type: Full-time Salary: Competitive base + commission (OTE £23,000–£30,000+) Working Hours: Monday to Friday About the Role: Tiger Recruitment is working on behalf of a well-known estate agency client in London to find confident, enthusiastic individuals to join their lettings team as Lettings Negotiators. This is a fantastic entry-level opportunity for someone looking to break into the property industry. No experience is needed – just excellent communication skills and a desire to succeed in a sales-focused environment. You won’t be required to conduct viewings – this role is focused on lead generation, enquiries, and client communication. Key Responsibilities: Contacting prospective tenants via phone and email Handling incoming enquiries from property websites and portals Booking and coordinating property viewings for the in-person agents Providing accurate information on available properties Building relationships with applicants and maintaining contact throughout the lettings process Updating systems and property records Supporting the team with general admin and follow-ups What Our Client is Looking For: Confident and professional phone manner Strong written communication skills Organised, proactive, and self-motivated Interest in property or customer service A team player who thrives in a fast-paced environment What’s On Offer: Full training provided – no experience required Uncapped commission and performance incentives Friendly and supportive team culture Opportunities for career growth Office-based or hybrid working options (role dependent) If you’re confident on the phone, love talking to people, and are ready to launch your career in property, this is the role for you. Apply Now!

Are you looking for a fantastic opportunity to join a growing organisation? We currently have an exciting opportunity to join our team as a Business Administrator within our growing business in London. Working within a fast-paced office environment, you will be fully competent in carrying out administrative and processing tasks to enable you to provide an efficient service and deal with all aspects of daily administrative support. You will have the opportunity to develop and grow within a fun and exciting environment, where your perspective matters. Duties and responsibilities include: ● Answering incoming calls to the company and forwarding them to the relevant members of the team ● Advising customers of the services available by phone or email ● Booking appointments ● Cold calling restaurants to drum up new business ● Checking in with clients to ensure they are happy with the service ● Supporting other teams and parts of the business where required ● Basic office administration, including but not limited to procurement of office stationery, tea, coffee and refreshments We provide on-the-job training that covers our company's services, customer relationship management and sales software so that the administrator can handle enquiries competently. Skills and qualifications: ● Previous experience in an administration role preferred ● IT skills ● Excellent communication skills and customer services ● Ability to thrive in a sales environment ● Good organisational skills ● Ability to work without direct supervision

We have an exciting opportunity for a motivated Waiter/Waitress to join our passionate team at The Fat Crab, located in Lavender hill, Battersea. The Fat Crab in Harrow, we are specialising in seafood !!!! Our opening hours: Tuesday – Friday 16.00-23.00 Saturday 12,30-23.00 Sunday 12.30-22.00 Closed on Mondays. What you do as a Waiter/Waitress: You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences. You’re confident to run and supervise, cleaning, taking orders, answering phone and managing bookings. You thrive on teamwork and support colleagues to guarantee guests always have a fully positive dining experience. You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved. We are ideally looking for candidates who: Have previous experience working within a restaurant. environment. This is and full-time opportunity and must be age of 18 or over. you need to be available to work on weekends and evenings. If you have a love for hospitality, a passion for creating memorable guests’ experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you.

Role Overview: We’re looking for a motivated and personable Membership Assistant to join our growing team at our member club Nikita. This is a junior-level position with a strong focus on outbound calls, lead follow-ups, and driving new membership sales. You’ll be the first voice many potential members hear—so confidence, charm, and professionalism are key. This is an ideal opportunity for someone looking to build a career in hospitality, sales, or membership management, with lots of room to grow. Key Responsibilities: ● Acquire new members – communicating with them by phone, email, and face-to-face meetings. ● Proactively identify potential leads for individual membership ● Manage inbound enquiries and support the Membership Director in guiding potential members through the application process ● Represent the club with warmth, professionalism, and enthusiasm at all times What We’re Looking For: • 1–2 years experience in a customer-facing, sales, hospitality, or administrative role • Confident phone manner with strong verbal communication skills • Positive energy, natural curiosity, and a people-first attitude • Self-motivated, organized, and comfortable working towards goals • Eagerness to learn and grow within a dynamic, fast-paced team • Interest in hospitality, private clubs, or luxury lifestyle a plus What We Offer: • Competitive entry-level salary and performance-based bonuses • Ongoing mentorship and training with room to progress within the Membership or broader Hospitality team • Access to member events and a beautiful working environment in central London • Be part of a passionate, tight-knit team shaping the future of a vibrant members’ community

Originally established in 1958 we are an independent supplier of bearings, belts and power transmission products open to both the trade and public based in Crawley West Sussex (just off the M23). Currently experiencing a period of growth we find ourselves busier than ever and need the assistance of an experienced person to help out on the trade counter. This is a great time to join a growing business, with big plans. Reporting to the Directors you will effectively build and develop relationships with customers, both over the phone and on the trade counter to ensure their needs are met. The Ideal candidate will be from a mechanical engineering / manufacturing background or can at least demonstrable a good understanding of bearings, belts and other power transmission products. Experience working in a customer facing commercial environment also would be preferential but not essential. · Customer service and or retail experience preferred but not essential. · Team Player: Strong team skills and the ability to interact well with customers and colleagues. · Basic computer skills required (email basic excel and word) along with a basic understanding of MRP desirable. · Strong Communication skills: can demonstrate the ability to communicate both verbally and in writing with a wide range of customers and colleagues. · Be comfortable answering queries over the phone and responding to client requests and enquiries. · Keeping track of back orders, inventory, and ordering stock where required · Drafting and mailing customer correspondence where required · Supporting the operational teams · Self-motivated, with impeccable accuracy and attention to detail. In exchange we offer a competitive salary, flexibility and the opportunity to grow with the company or at your own pace Job Types: Full-time, Part-time

Job Title: Apprentice Recruitment Consultant Location: E13, London Contract Type: Full-Time Are you looking to kick-start your career in recruitment? We are offering an exciting opportunity for an Apprentice Recruitment Consultant to join our dynamic team! About Us: We are a leading recruitment agency, specializing in connecting top talent with employers across the medical sector. We pride ourselves on fostering a supportive and collaborative work environment where personal growth and career development are at the forefront. Role Overview: As an Apprentice Recruitment Resourcer, you will play a key role in supporting our recruitment consultants in sourcing and selecting candidates for our clients. This is a fantastic opportunity to gain hands-on experience and industry knowledge while working towards a recognized qualification. Key Responsibilities: Candidate Sourcing: Use job boards, social media, and databases to find suitable candidates. Interview Coordination: Help arrange and schedule interviews between clients and candidates. Candidate Screening: Assist in reviewing CVs and conducting initial phone screenings to assess candidate suitability. Admin Support: Provide general administrative support to the recruitment team, including maintaining candidate records. Market Research: Assist in monitoring and researching industry trends to help improve recruitment strategies. Building Relationships: Communicate with candidates, hiring managers, and other stakeholders to ensure smooth recruitment processes. What We’re Looking For: Enthusiastic and motivated individuals with a passion for people and recruitment. Strong communication and interpersonal skills. Good organizational and time management abilities. Ability to work independently and as part of a team. A keen interest in building a career in recruitment and HR. Qualifications: No previous experience in recruitment is required, as full training will be provided. A positive attitude and willingness to learn. GCSEs in English and Maths (or equivalent) preferred. Why Join Us? Gain practical recruitment experience while earning a qualification. Work in a friendly, inclusive, and supportive team environment. Opportunity for career progression within the recruitment industry. Access to ongoing training and professional development. How to Apply: If you're ready to start your recruitment career with us, please submit your CV..

We’re looking for highly motivated, confident, and personable sales executives to promote and sell our training courses. This is a commission-based role with uncapped earning potential—your success is in your hands! Whether you’re making calls, walking into businesses, or building relationships online, you’ll be helping professionals expand their services while securing great commissions for yourself. Key Responsibilities • Generate leads and close sales by reaching out to salons, barbershops, gyms, personal trainers, nutritionists, and aesthetic clinics • Conduct face-to-face sales visits, phone calls, and online outreach • Present our courses confidently, explaining the benefits, high-profit margins, and market demand • Handle objections and educate potential clients on how our courses can transform their business • Book interested clients onto courses and take payments via phone or in person • Maintain relationships with customers for potential upsells and referrals • Track all leads and sales using a CRM system or sales tracker What We Offer ✔ Uncapped Commission – The more you sell, the more you earn! ✔ Full Training & Sales Support – We provide everything you need to succeed ✔ Flexible Work Schedule – Work remotely, in the field, or a mix of both ✔ In-Demand Courses – Sell training that professionals actually want and need ✔ Fast-Paced & Exciting Industry – Work with salons, barbers, gyms, and clinics What We’re Looking For 🔹 Confident & Outgoing Personality – You love talking to people and making connections 🔹 Self-Motivated & Driven – You can work independently and push for results 🔹 Excellent Communication Skills – Ability to explain concepts clearly and handle objections 🔹 Sales or Customer-Facing Experience (Preferred, but not essential) – We provide full training 🔹 Basic Tech Skills – Ability to use a smartphone, email, and sales tracking apps 🔹 Presentable & Professional – Whether on calls, in meetings, or walking into businesses Bonus Skills (Not Essential but a Plus!) ✔ Experience in sales, fitness, beauty, wellness, or aesthetics ✔ Existing network in gyms, salons, barbers, or health & wellness spaces Apply Now! If you’re ready to take control of your earnings, work flexibly, and sell courses that help professionals grow their businesses, we’d love to hear from you!

Charity Telephone Fundraiser – Work from Home – 30% Commission Are you passionate about making a difference? Do you have great communication skills and a persuasive personality? Join our team as a Charity Telephone Fundraiser and help raise vital funds for important causes! What We Offer: ✅ Uncapped 30% commission – Earn based on your success ✅ Flexible work-from-home opportunity ✅ Supportive team and training provided ✅ Make a real impact for charities Your Role: 📞 Call potential donors and supporters 💬 Engage in meaningful conversations about charitable causes 💰 Secure donations and fundraising commitments What You Need: ✔️ Confidence and excellent communication skills ✔️ Self-motivated and results-driven attitude ✔️ Previous sales or fundraising experience (preferred but not required) ✔️ Access to a phone and internet Ready to make a difference and earn great commission? Apply now and start fundraising for a cause that matters!

🚚💸 Would you like to earn up to £1500 a week driving your own van? Come join our dynamic team! 💸🚚 🌟 Benefits: ✅ Competitive earnings: £1000-£1500 per week (one week in hand) ✅ Available work 52 weeks a year! ✅ Flexibility: You choose your jobs! ✅ Dedicated support: Operator that answers the phone and takes care of administrative details! 🚛 Job description: - Collection and delivery of goods at established locations. -Customer interaction for impeccable service. - Loading, downloading and filling documents 💬 Skills needed: - Excellent communication. - Experience in Driving a Van. - Orientation to customers and service details. ✨ Opportunity to work in a dynamic environment and develop your skills in a friendly team!

Please apply only if you have experience as restaurant receptionist We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using sevenrooms is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of sevenrooms preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. Cycle-to-work scheme 50% staff discount on food and beverage at all sites. Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip program to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Christmas eve, Christmas day, boxing day & New Year’s Day off. Pay increase every year of service for up to five years. 28 days holiday [including bank holiday]’ per year. Pension provider | The Peoples Pension.

Exciting Opportunity Alert! Join Our Growing Team at Blue Ice Machines! Blue Ice Machines is at the forefront of the soft-serve revolution! As an industry-leading supplier of soft ice cream, slush, milkshake, and bean-to-cup coffee machines, we’re experiencing explosive growth—and we want YOU to be part of the journey! We’re on the hunt for a Customer Service Adviser to join our friendly and dynamic team. This is your chance to be part of a thriving company, providing top-notch support to our customers. If you love problem-solving, multitasking, and delivering exceptional customer service, this role is for you! Responsibilities: Over the phone troubleshooting Liaising with customers and engineers Supporting spare parts ordering Problem solving in a fast and efficient manner. Ability to work with minimal supervision or guidance. Provide excellent after sales support and fast response to customers in line with companies SLA’s Efficiently input data and update company CRM Communicate efficiently in a professional manner. Requirements: Basic IT knowledge Customer service experience. CRM knowledge an advantage Ability to work with minimal supervision or guidance Job Type: Full-time Pay: £23,500.00-£24,000.00 per year Additional pay: Bonus scheme Yearly bonus Benefits: Additional leave Company pension Cycle to work scheme Schedule: Monday to Friday Experience: Customer service: 1 year (required) Location: Waltham Abbey (required) Work Location: In person

Join Our Team as a Recruitment Consultant! Are you a motivated, results-driven individual with a passion for connecting talent with opportunity? Do you thrive in a fast-paced, high-reward environment where your efforts directly impact your earnings? If so, we want YOU to join our dynamic recruitment team! Position: Recruitment Consultant Location: E13 London or From Home Earnings: Unlimited – the more placements you make, the more you earn! Why Choose Us? Uncapped Commission: Your earning potential is limitless. The more successful placements you make, the higher your income. Autonomy: Work independently and be in control of your own success. Support & Training: We provide comprehensive training, ongoing support, and access to the latest recruitment tools to help you excel. Career Growth: As part of our growing team, you'll have ample opportunities to develop your skills and advance your career. What We’re Looking For: Strong communication and negotiation skills A drive to succeed and exceed targets Previous recruitment or sales experience A self-starter who thrives in a performance-based environment Ability to build relationships and provide exceptional service to clients and candidates What You’ll Do: Source, interview, and place candidates across various sectors Build and manage client relationships Work with a range of businesses to meet their recruitment needs Hit and exceed personal sales targets to maximize your commission This is a commission only role atb50/ 50 split on banking You will need a phone and a laptop Ready to take control of your earning potential? Apply now and become a key player in our thriving recruitment team! Contact us today to learn more and start your journey toward unlimited success.

Managing communications: Responding to emails and phone calls, and managing correspondence Organizing meetings: Scheduling meetings, booking rooms, preparing agendas, and taking minutes Managing office operations: Ensuring the office runs smoothly, including ordering supplies and maintaining equipment Organizing events: Planning and coordinating company events, such as conferences, lunches, and parties Managing records: Keeping documents organized, creating filing systems, and maintaining databases Assisting with finances: Helping with invoicing, budgeting, and bookkeeping Supporting staff: Managing diaries, arranging travel and accommodation, and liaising with other departments Greeting clients: Welcoming clients and customers, and answering their questions Maintaining confidentiality: Ensuring that all contacts and documents are easily traceable

Job Offer: Barista / FOH England’s Lane Café/Restaurant About Us England’s Lane café/restaurant opened in 2018, serving the best Antipodean- and Persian-inspired, vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide a welcoming space where people can relax, connect with family and friends, and feel inspired. To bring this vision to life, every team member plays a vital role in creating exceptional and unique customer experiences. Job Description Primary Responsibilities • Prepare customer drink orders to the highest standard. • Operate coffee and espresso machines (La Marzocco) and any other coffee equipment. • Take customer orders and communicate effectively with the team to ensure smooth preparation. • Maintain a spotless and presentable coffee machine area at all times, including opening, closing, and during shifts. • Proactively manage orders and customer requests via phone, Click & Collect, and Deliveroo. • Confidently demonstrate knowledge of the menu, food, and drink options to customers. • Pay close attention to presentation and service standards. • Engage proactively with customers upon arrival and departure. • Maintain cleanliness and tidiness of all areas, including seating, tables, counters, and product displays. • Ensure all product displays are kept to the highest standard. • Support the team with other tasks to ensure smooth operations. • Attend all team and company meetings and training events. • Follow all company policies and operational procedures. • Assist on the floor when needed. Requirements • At least 3 years of hospitality experience in a café or restaurant setting. • Skilled barista with at least 2 years of experience producing high-quality beverages and impeccable latte art. • Strong knowledge of coffee extraction and dialling in. • Excellent customer service skills. • Experience using till and payment systems. • Experience working in a fast-paced café/restaurant environment. Trial Period & Contract • The role includes a 3-week paid trial shift and training period. • After successfully completing the trial, and demonstrating punctuality and reliability, a contract will be offered. If you are passionate about coffee, customer service, and being part of a dynamic team, we would love to hear from you.

Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.

Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold accolades such as a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a truly remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re Looking For: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage exceeds £13 per hour. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!

Executive Assistant to the CEO  Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 5. Meeting Coordination: 6. - Organize, attend, and take minutes during executive meetings. 7. - Coordinate board meetings and prepare necessary materials. 8. - Ensure follow-up on action items from meetings. 9. Communication Liaison: 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners. 11. - Handle confidential information with discretion and professionalism. 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 13. Project Management: 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. 15. - Track project timelines and progress, ensuring that deadlines are met. 16. Travel and Event Coordination: 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. 18. - Organize corporate events, conferences, and off-site activities for the CEO. 19. Office and Executive Operations: 20. - Develop and implement administrative systems and procedures to enhance office efficiency. 21. - Prepare expense reports and manage budgets for the executive office. 22. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - - Strong organizational skills with the ability to manage multiple tasks and priorities. - - Excellent verbal and written communication skills. - - High level of attention to detail and accuracy. - - Ability to handle sensitive and confidential information with discretion. - - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this

About us: Luxury Alterations is a high-end bridal and fashion alterations boutique, known for exceptional craftsmanship and personalized service. We are looking for a dedicated Receptionist/Bridal Assistant to join our team and provide outstanding support to both our clients and seamstress. Job Overview: As a Receptionist/Bridal Assistant, you will be the first point of contact for our clients, ensuring a welcoming and professional experience. Your role will involve assisting during bridal fittings, managing appointments, and supporting the seamstress with administrative tasks. Attention to detail, excellent communication skills, and a passion for customer service are essential. Responsibilities: Meeting and greeting customers with professionalism and warmth. Answering phone calls and managing inquiries. Assisting the seamstress during fittings. Clearly documenting all alteration instructions provided by the seamstress. Processing client payments. Scheduling appointments in the booking system. Taking photos during the fitting process for records. Carefully packing wedding dresses with attention to detail. Maintaining a tidy and organized fitting room. Demonstrating patience and a polite, friendly attitude.

Receptionist required for a property management company deal with incoming calls and some emails. Post in and out. Ensuring stock of stationery, cleaning materials and kitchen requirements. Ensuring photocopiers maintained. Taking messages and passing on. Letting in visitors. Assistance with general admin to assist the office summary as a receptionist/administrative assistant, you will be the first point of contact for our organization, responsible for managing front desk operations and providing administrative support. Reporting to the office manager, your core skills in computer proficiency, phone etiquette, and organizational abilities will ensure smooth daily operations. Your premium office experience will enhance your effectiveness in handling various tasks, while relevant skills in microsoft office and data entry will contribute to efficient office management. Join our team to play a vital role in creating a welcoming environment and supporting our organizational goals. Qualifications previous administrative experience in an office setting required excellent phone etiquette and communication skills well-organized with strong organizational abilities job types: full-time, permanent pay: £23,310.00-£24,573.00 per year benefits: casual dress company pension schedule: monday to friday 9am-6pm no weekends education: gcse or equivalent (preferred) experience: customer service: 1 year (preferred) administrative experience: 1 year (preferred) language: english (required) work location: in person

Office Administrator We are seeking a highly organised and detail-oriented Administrator to join our team. The successful candidate will be responsible for providing administrative support to ensure efficient operation of the office. This role involves handling a variety of tasks related to organisation and communication. Perfect Candidate - Hard working and a willingness to learn - Great communication skills - Numeric skills - Competent in Microsoft office suite - Organizational and management skills - Problem solving and task finding - Commitment and self motivational skills - Professionalism - Honest, trustworthy and committed We are looking for a self-motivated individual. Duties and responsibilities as follows: - Acting as a first point of contact for clients: dealing with correspondence, phone calls, incoming enquiries and managing service level standard. - Managing diaries and organising meetings and appointments. - Booking and arranging travel for client meetings. - Organising events and conferences. - Reminding the advisors of important tasks and deadlines. - Typing, compiling, and preparing reports, presentations and correspondence. - Managing databases and filing systems. - Continuously improving processes to enhance client experience. - Implementing and maintaining procedures/administrative systems - Collating and filing expenses. - Conducting research on behalf of the advisors. - Producing personalised up to date wealth accounts. - Preparing meeting packs. - Actioning meeting notes and keeping client files up to date. - Keeping high level of documentation standard on each case. - Holding regular review meetings with the advisor. Job Types: Full-time, Permanent Benefits: Free parking On-site parking Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Administrative experience: 1 year (preferred) Language: English (preferred) Work Location: In person

Barista - Store# 85511, HERTFORD - LEA WHARF Brand Starbucks Coffee Company Location Hertford - Lea Wharf (Store# 85511) 12 Bircherley Green Hertford Centre Bircherley Street Hertford Hertford SG14 1BN Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you’ll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that’s why you’ll also have access to our partner networks, because here you belong. You don’t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store. The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security Supporting your fellow partners during periods of high volume to keep the store operating Anticipating and delivering on your customer and store needs by getting to know your store environment and customers Supporting in creating the third place environment during each shift Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections Maintaining a clean and organised workspace for your customers and partners Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you’re on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners Great long-term career opportunities in store and support center So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong. What is our process? Application > CV review > interview and in store experience > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more Job Number: 240106908

Job description Position Details Full-time Permanent Monday to Friday Experience & Qualifications • Preferred A-Level or equivalent qualification • Required Accounts & Office Experience of 3 year+ Job Description ACCOUNTS ASSISTANT, FINANCE This is a role where the applicant will be expected to support the team by performing accounting and finance administrative level tasks. Payable and Accounts Receivable related tasks and a knowledge of bookkeeping would be essential. RESPONSIBILITIES: • Report to the Head of Finance and offer support and collaboration with the other Finance team members • Ensure that supplier invoices are posted and coded correctly • Bank reconciliations. • Assist in collecting payments on all outstanding accounts by letter, email and phone. • Allocation of invoices and payments to the relevant customers and suppliers. • Creating ad-hoc Finance reports • Assisting with internal Finance related queries COMPETENCIES & EXPERIENCE: • This role requires a minimum 3 years accounting experience Finance/Operations/Administrative team also welcome • Ideally the applicant will have or be currently studying numerical based qualifications either at A-Level or higher (started AAT desirable) • A good understanding of debits & credits, purchase ledgers and sales ledgers. • The applicant must be IT literate (Microsoft Office apps), numerically minded, a logical thinker and good at problem solving • Excellent written communication and verbal presentation skills • A collaborative approach to working with others and be committed to an inclusive environment Position: Full-time, Permanent Salary: Negotiable Job Types: Full-time, Permanent Schedule: • Monday to Friday Ability to commute/relocate: • London, NW10 7GJ: reliably commute or plan to relocate before starting work (required) Experience: • Accounting: 3 years (required) Language: • Fluent English (required) Work authorisation: • United Kingdom (required) Work Location: In person

- Provides detailed information to customers on products and prices. - Assist customers to place orders online through social media platforms. - Handle telephone enquiries from prospective customers on behalf of the sales team. - Prepares sales invoices and maintains accurate records and accounts of sales activity. - Address customer complaints or forwards them to relevant member of sales team. - carries out general sales and marketing administrative duties. - Support the Customer Experience team to resolve complex or recurring queries. - Handle customer inquiries via phone calls and emails efficiently. - Generate accurate and timely quotations for clients. - Process sales orders, purchase orders, and handle invoicing.

As a Sales Advisor, you will play a pivotal role in driving sales growth by advising and supporting customers on underfloor heating products and systems. Your goal will be to understand customer needs, provide tailored solutions, and build long-lasting relationships that contribute to our company’s success. Key Responsibilities ** Customer Engagement:** Act as the first point of contact for customer inquiries via phone, email, or in-person (events). Build rapport with customers, understand their needs, and provide expert advice on suitable underfloor heating products and systems. ** Sales Process Management:** Prepare and follow up on quotes, ensuring timely communication with customers. Proactively identify and pursue new sales opportunities to meet and exceed targets. Maintain a pipeline of leads, ensuring accurate record-keeping in the CRM system and timely follow ups and call backs on provided estimates. ** Technical Knowledge:** Stay up-to-date with product specifications, installation requirements, and industry trends. Educate customers on the benefits, energy efficiency, and installation of underfloor heating systems. ** Collaboration:** Work closely with the technical and operations teams to ensure seamless delivery and installation for customers. Work collaboratively with the wider sales team. Provide feedback to management on customer needs, market trends, and potential improvements. ** Customer Satisfaction:** Ensure a positive customer experience by addressing questions and resolving any concerns promptly and professionally. Qualifications and Skills Preferred: Proven experience in a sales or customer service role. Strong communication and interpersonal skills. Ability to understand technical information and explain it to customers in a clear and approachable manner. Proficiency in using CRM systems and Microsoft Office Suite. Self-motivated with a results-driven approach. Desirable: Knowledge of underfloor heating systems or related products. Experience in B2B and B2C sales. Familiarity with energy-efficient or sustainable solutions. ** What We Offer** Competitive base salary plus commission. Comprehensive training on products and systems. Opportunities for career development and progression. Supportive and dynamic work environment. Employee discounts on company products.

Location: Grays/ West Thurrock Pay Rate: £13 - £15 per hour (based on experience) Hours: 25-35 hours per week, 4/5 days a week Job Description: We are seeking a detail-oriented and organized Bookkeeper to join our team. The ideal candidate will be responsible for maintaining accurate financial records and supporting our office with various bookkeeping tasks. Key Responsibilities: - Maintain and update financial records. - Process invoices and receipts - Reconcile bank statements and ensure financial accuracy - Take phone calls - Support office operations with administrative tasks as required Qualifications: - Proven experience as a bookkeeper or in a similar role - Strong understanding of basic accounting principles - Proficiency in accounting software (e.g., QuickBooks, Xero) and MS Office (especially Excel) - Excellent attention to detail and organizational skills - Strong communication skills (Italian speaking is preferred) What We Offer: - Competitive pay rate based on experience - Flexible working hours (4 days a week) - A supportive and friendly work environment How to Apply: If you are interested in this position, please send your CV and a brief cover letter outlining your experience apply below or DM me here ! We look forward to hearing from you!

I am looking for a PA/Administrator with experience in UK Local authority housing solutions and homelessness in a social care sector. Key Responsibilities ; Administrative Support: •Manage emails, draft letters, handle documentation. •Calendar & Task Management: Schedule meetings, set reminders, and keep Trello tasks updated. •Client & Referral Follow-Ups: Track housing benefit applications, chase responses, and liaise with councils. •Staff Coordination: Assist with team scheduling, send updates, and manage support worker visits. General Office Tasks: Organize files, update records, and handle incoming inquiries. Requirements ✅ Experience in admin or PA support (preferably in housing, social care, or property management). ✅ Strong organizational skills – Ability to track multiple tasks and ensure deadlines are met. ✅ Excellent communication – Professional email and phone etiquette. ✅ Familiarity with Trello, Google Drive, and Microsoft Office. ✅ Ability to work independently and proactively handle tasks with minimal supervision. Preferred but Not Essential Knowledge of Housing Benefit applications and local authority processes. • Experience working in supported accommodation or social care. UK-based candidates preferred due to familiarity with housing policies.

Trainee Dental Nurse Location: Harley Street, London Opening Hours: Monday to Friday: 8:00 AM – 5:00 PM, Saturday & Sunday: 9:00 AM - 1:00 PM About the Role We are seeking a motivated and friendly individual to join our expert team as a Trainee Dental Nurse. This entry-level position is ideal for someone eager to build a career in dental nursing. No prior experience is necessary; however, a strong desire to learn and work towards a recognised dental nursing qualification is essential. As a Trainee Dental Nurse, you will play a key role in supporting our dental team with various clinical and administrative duties to ensure the smooth running of the practice. This is a fantastic opportunity to gain hands-on experience and benefit from excellent training and career progression. Key Responsibilities - Assisting the dental team during procedures, ensuring all tools and equipment are prepared - Maintaining accurate and up-to-date patient records - Adhering to infection control procedures and maintaining high clinical standards - Handling radiographic tasks, including developing and filing x-rays - Assisting with the maintenance and sterilisation of clinical equipment - Managing stock and materials within the surgery - Facilitating communication between patients and reception staff - Supporting additional tasks such as lab work and handling incoming and outgoing items Candidate Requirements - Passion for pursuing a career in dental nursing - Strong communication and organisational skills - Ability to work both independently and as part of a team - A positive, professional attitude with a focus on patient care - Willingness to enrol in or complete a recognised dental nursing qualification (NEBDN) - Right to work in the UK - Hepatitis B vaccination - Basic IT skills for managing patient records and appointments - NEBDN Letter of Enrolment - Enhanced DBS check What We Offer - Attractive hourly rate - Paid holiday entitlement - Pension scheme - Health benefits, including gym membership, eye care, and healthcare - Mentorship and professional development opportunities - Career progression within the practice About Us Located in the heart of London’s prestigious healthcare district, our Harley Street dental practice provides high-quality private care across a wide range of specialist services, including Endodontics, Orthodontics, Cosmetic Dentistry, and more. Our team comprises some of the UK’s top NHS dental consultants, all of whom have undergone rigorous training, including five years of experience at leading NHS teaching hospitals. We are dedicated to delivering exceptional dental care, focusing on long-term solutions and aesthetics to help our patients make informed choices. Our consultants are also involved in ongoing research, training, and the education of future dental professionals. Equipped with the latest dental technology, our centrally located practice ensures that all patients, whether private or referred, receive the highest standard of care. How to Find Us Our practice is situated in London’s West End, at the Regent’s Park end of Harley Street, with excellent transport links nearby. Parking There are several 'pay by phone' parking bays along Harley Street, as well as nearby underground parking garages for your convenience. How to Apply If you are ready to begin your career as a Trainee Dental Nurse, apply today! Successful candidates will be invited for an initial phone interview, followed by an in-person interview at our Harley Street clinic. An immediate start is available for the right candidate. Join us in London’s renowned healthcare district and take the first step towards a fulfilling career in dental nursing!

Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team! Key Responsibilities for Gaucho Receptionist: Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit. Organize reception desk. Attend cloakroom. Answer phone calls and ensure floor plan is appropriately organized. Ensure all Gaucho reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation. Be the face of Gaucho and demonstrate service excellence through heightened hospitality. Requirements for Gaucho Receptionist: Be a team player. Work well within a fast-paced environment. Demonstrate a positive approach to own role and teamwork. Be approachable and well mannered. Be professional and respectful at all times. Have fun. Experience with Open Table or similar booking system is mandatory for this position. Benefits and Training for Gaucho Receptionist: 50% off at all Gaucho and M Restaurants Referral and Length of Service Bonuses Incentive and reward schemes Cycle to work schemes RARE Benefits Industry Apprenticeship Program Opportunities Career Development and Training Programs Training provided by the Gaucho Academy Breakfast and Dinner when working 28 paid annual holidays

Are you passionate about providing excellent customer service and creating a welcoming atmosphere? Grand Concerto Hotel, a stunning new hotel opening soon, is looking for a friendly, organized, and enthusiastic receptionist to join our team. Position: Receptionist Location: 164-166 Sussex Gardens, Tyburnia, London Key Responsibilities: Greet and check-in guests with a friendly, professional demeanor. Manage phone calls and emails, providing information and assistance to guests. Handle guest inquiries, requests, and complaints in a timely and efficient manner. Ensure that the reception area is always clean, organized, and inviting. Assist with reservations and provide information about hotel amenities and services. Work with other hotel departments to ensure smooth operations. Qualifications: Previous experience in customer service or as a receptionist is preferred but not required. Excellent communication and interpersonal skills. A positive attitude and the ability to work well in a team. Strong attention to detail and organizational skills. Proficiency in basic computer systems and hotel management software is a plus. Ability to work flexible hours and handle a fast-paced environment. Why Join Us: Be part of a brand-new hotel and help shape our guest experience from the ground up. Competitive salary and benefits. Opportunities for career growth in a dynamic hospitality environment. Work in a friendly and supportive team. If you're passionate about hospitality and eager to make a difference at a newly established hotel, we’d love to hear from you! Apply today to become part of the Grand Concerto Hotel family.

ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus

Job Overview We are seeking a highly organised and detail-oriented Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by managing administrative tasks, supporting staff, and maintaining efficient office systems. This position requires proficiency in data entry, strong computer skills, and excellent phone etiquette. Duties Perform data entry tasks accurately and efficiently to maintain up-to-date records. Utilise Google Suite to create, edit, and manage documents and spreadsheets. Answer phone calls professionally, providing excellent customer service and support. Assist with clerical duties including filing, photocopying, and scanning documents. Maintain an organised office environment by managing supplies and equipment. Support financial processes by using QuickBooks for invoicing and record-keeping. Collaborate with team members to ensure effective communication and workflow. Computerise office processes to improve efficiency and reduce manual tasks. Qualifications Proven experience in an administrative or office role is preferred. Strong organisational skills with the ability to prioritise tasks effectively. Proficient in data entry with a high level of accuracy. Familiarity with Google Suite applications (Docs, Sheets, Drive). Excellent phone etiquette and interpersonal skills for effective communication. Basic knowledge of QuickBooks is advantageous but not essential. Ability to work independently as well as part of a team in a fast-paced environment. Job Type: Full-time Pay: £39,000 per year Schedule: Monday to Friday Language: English (preferred) Visa Sponsorship Available.