Phone support jobs in SouthallCrear alertas

If you align with our mission and have the skills we need, apply to be our Energy Storage Technical Support Engineer in UK today. Provide phone support and remote diagnostics to customers. Assist the in-house system engineering group in product development and/or project work.

Managing and owning the technical support mailbox, creating support tickets when appropriate and managing as above. Providing technical support or assistance for incoming issues and concerns related to hardware, software and systems at the first response level via email or phone call and registering

As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. Support the smooth running of our reception and café areas.

Aftersales Engineer - Air-Conditioning, Heating & Refrigeration (HVAC/R) • west London / Middlesex (with option of hybrid/homeworking up to 2 days per week) (CANDIDATES FOR THIS ROLE MUST BE ELIGIBLE TO WORK IN THE UK / TRAVEL IN THE EU WITHOUT RESTRICTIONS, EITHER NOW OR IN THE FUTURE) A new vacancy for an Aftersales Engineer with UK division of leading global manufacturer of high-efficiency heating and cooling products. The company is looking for a motivated and ambitious individual to provide technical aftersales support to distributors, consultants and end users in the UK & across Europe. The job will cover various aftersales services for products for customers (providing both office and on-site technical support, carrying out product demos & training and delivering presentations). The Aftersales Engineer will be required to continuously develop his/her knowledge in the technical specification of the company's products. Responsibilities will include planning services for new products, instruction on servicing methods and promoting new air-conditioning and refrigeration products. Key responsibilities will include : Technical aftersales support to distributors, consultants and end users. Respond to technical inquiries by e-mail or phone without any delays and attend site visits when required (around 5% travel). Submit reports for technical supports for site visits. Promote new refrigeration products. Introduction of new products highlighting the features and the benefits. Create presentations and enlighten the features and the benefits for customers / distributors. Calculate the products' performance and/or cost-saving benefits. Prepare company technical support documents. Propose ideas to improve technical documents for distributors. Create new service tools Register subsidy schemes / certification programs. Register new products with national subsidy schemes, quality certification schemes and other country requirements. Arrange and support random tests as required. Collect market information / surveys for new products, benchmark and analyse competitors' new products. Key candidate requirements : A technical qualification in a relevant Engineering discipline (such as HVAC/R, Mechanical Engineering, etc). At least 1yrs experience in aftersales support role working with HVAC/R products & systems. Knowledge of refrigeration cycle; commercial refrigeration systems; VRF systems; Building Management Systems; EU regulations / directives related to air conditioning / refrigeration. Eligible to work in the UK and travel in the EU without restrictions (either now or in the future). Strong interpersonal and communications skills. Strong problem-solving skills. Understanding of customer requirements. Presentation skills. Knowledge of Microsoft applications (Windows, Word, Excel, PowerPoint) TPBN1_UKTJ

HVACR Technical Support Engineer (Aftersales, Spares & Warranties) • west London / Middlesex (with option of hybrid/homeworking up to 2 days per week) (CANDIDATES FOR THIS ROLE MUST BE ELIGIBLE TO WORK IN THE UK / TRAVEL IN THE EU WITHOUT RESTRICTIONS, EITHER NOW OR IN THE FUTURE) A new vacancy for a HVACR Technical Support Engineer - Aftersales with UK division of leading global manufacturer of high-efficiency heating and cooling products. The company is looking for a motivated and ambitious individual to provide technical aftersales support to distributors, consultants and end users in the UK & across Europe. The job will cover various aftersales services for products for customers (providing both office and on-site technical support, carrying out product demos & training and delivering presentations). The HVACR Technical Support Engineer - Aftersales will be required to continuously develop his/her knowledge in the technical specification of the company's products. Responsibilities will include planning services for new products, instruction on servicing methods and promoting new air-conditioning and refrigeration products. Key responsibilities will include : Technical aftersales support to distributors, consultants and end users. Respond to technical inquiries by e-mail or phone without any delays and attend site visits when required (around 5% travel). Submit reports for technical supports for site visits. Promote new refrigeration products. Introduction of new products highlighting the features and the benefits. Create presentations and enlighten the features and the benefits for customers / distributors. Calculate the products' performance and/or cost-saving benefits. Prepare company technical support documents. Propose ideas to improve technical documents for distributors. Create new service tools Register subsidy schemes / certification programs. Register new products with national subsidy schemes, quality certification schemes and other country requirements. Arrange and support random tests as required. Collect market information / surveys for new products, benchmark and analyse competitors' new products. Key candidate requirements : A technical qualification in a relevant Engineering discipline (such as HVACR, Mechanical Engineering, etc). At least 2yrs experience in aftersales support (or related) role working with HVACR products & systems. Knowledge of refrigeration cycle; commercial refrigeration systems; VRF systems; Building Management Systems; EU regulations / directives related to air conditioning / refrigeration. Eligible to work in the UK and travel in the EU without restrictions (either now or in the future). Strong interpersonal and communications skills. Strong problem-solving skills. Understanding of customer requirements. Presentation skills. Knowledge of Microsoft applications (Windows, Word, Excel, PowerPoint) TPBN1_UKTJ

We are looking for a qualified Electrician to join our growing, nationwide Operations Team where you will have the opportunity to develop your skills and career in the critical power industry. With a strong reputation for technical expertise and customer focus, Metartec offers the chance to work on diverse and challenging projects. What is the Role? Metartecs Head Office is based in West London and we are looking to expand our London Operational Team so this opportunity would ideally suit someone based in the surrounding areas. You will be responsible for the installation of electrical systems and critical power supply systems and testing of electrical equipment and systems across a wide range of client sites. Key responsibilities include: Based from home but would be expected to travel throughout the UK. Install electrical and critical power supply systems in accordance with current regulations Testing of electrical equipment and systems in accordance with current regulations Carry out electrical reactive maintenance repairs, fault finding, project work and battery installations. Provide electrical and technical support to colleagues Participate in out of hours call out rota Requirement to occasionally stay away from home About you We are looking for someone who is technically capable, proactive, enjoys variety in their day-to-day work and wants to develop within the critical power industry. It is essential that you possess: ECS Gold Card, be 18 th edition qualified and hold the relevant qualifications (NVQ Level 3 or equivalent) Full clean driving licence and be willing to travel nationwide as required What you will receive A competitive salary with available overtime, on-call allowance and expenses Company vehicle with fuel card 25 days holiday plus 8 Bank holidays Pension Scheme Private Healthcare Mobile phone and laptop Full company uniform, PPE and tools supplied Ongoing technical training and development The opportunity to work within a friendly, supportive team If you are an experienced electrician who takes pride in their work and wants to join a growing company where your input is valued, we want to hear from you. TPBN1_UKTJ

Head of Philanthropy and Corporate Partnerships Location: South West London (Central Office is based in Mortlake 12 mins from Clapham Junction and 23 mins from Waterloo) Salary : £50,000 pro rata (£40,000 actual Part time : 28 hours per week Contract: Permanent ABOUT US Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. Missing People is an independent charity that relies on donations. You can read about our vital work in our latest Impact Report. THE IMPACT YOU WILL HAVE You will be a forward-looking and collaborative Head of Philanthropy and Corporate Partnerships, a vital role as we enter an exciting new phase for the charity. Youll be joining a talented and dedicated team focused on delivering our new and exciting strategy. As the Head of Philanthropy and Corporate Partnerships you will inspire, and lead, income generation from corporate partnerships and philanthropists. Building on a step change, delivering ambitious future income growth. Working as a member of the Senior Leadership Team, you will also contribute to Missing Peoples strategy and plans. This key role will lead growing income streams currently worth a combined £1.1 million per year, plus an incredible ongoing partnership worth £1 million pa. The roles focus will be continued growth at an even faster rate. You will lead a step-change in income that directly drives the charitys ability to be there for people who are missing and those who love them. You will lead and line manage established and high performing teams, creating the culture for them to deliver their very best. As a senior leader you will take a key role in department-wide development, culture, planning and delivery as well as influencing charity-wide and externally. ABOUT YOU If you are ready to bring your expertise in philanthropy and corporate partnerships to lead and vital fundraising at Missing People you will have: Significant experience leading growth (i.e. £500k+ increase) in income in both, or one of, philanthropy or corporate partnerships Experience of directly securing and managing high value support and partnerships Experience of successfully preparing others to also secure such support Experience of leading and developing high performing teams of fundraisers High level of experience of using Raisers Edge, or equivalent fundraising database Experience of developing and implementing fundraising plans, products and events Sound understanding of the voluntary sector as well as regulatory framework for fundraising; Right to work in the UK. WHAT WE OFFER Working for Missing People means living our values. Its a place where people are encouraged to let fly so you can make things happen. We know youre more than just a job title, and be human is an important value here. HOW TO APPLY Please include your CV and a brief supporting statement that demonstrates how you are a good fit for this role. We look forward to receiving your application. Closing date : 23:59 on 15th February 2026 Interviews: Week commencing 16th February 2026 Start date : ASAP March 2026 Benefits : Missing People offers the below benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* Company pension contribution Life insurance (3 x salary)* Employee Assistance Programme (EAP) including 24/7 support helpline Interest-free Season Ticket Loans* Additional maternity pay and leave Additional sick pay* *available after probation period passed You may also have experience in: Head of Partnerships, Partnership Management, Philanthropy Manager, Special Events Coordinator, Donor Relations Manager, Fundraising Events Manager, High-Net-Worth Donor Manager, Development Events Specialist, Charity Fundraising Manager, Major Gifts Coordinator, Special Events Fundraiser, etc. REF-226 195 TPBN1_UKTJ

Amazing opportunity for a Reservations Supervisor you will be working for a Worldwide Tour Operator offering a first-class service for a luxury brand. As a Reservations Supervisor you must have an excellent telephone manner, be computer literate with the Amadeus system and good sales and customer service skills. Key Duties: * Handling incoming calls on all existing bookings - B2B & B2C * Maintaining phone system extensions and call centre set ups - making sure everyone's mobile apps are logged in and working correctly. * Monitoring the webchat functionality and usage / conversions on queries. * Daily reviews with Admin to monitor confirmations/ chasers and booking cancellations overview. * Working with Operations and Commercial Director and the team on incoming emails to Customer Services responses and quotes * Checking PNR's, Flight Updates & Queues are actioned promptly by the Flight team and Res agents * Create a Retention centric sales environment * Develop a team progress and training system based on Balance Scorecard achievements * Post Covid Team initiation and team build Skills Required: * Experience in using Amadeus * To offer expert knowledge and advice on destinations * Persuasive and confident individual who can adapt to differing circumstances and is comfortable selling a luxury brand. * Developing excellent time management skills with the team * Up selling to maximise revenue on bookings * To efficiently perform all administrative duties associated with the role * Responsible for the selling of tailor-made holidays to worldwide destinations and to support the reservation team when advice is needed to secure a booking * Driven to achieve Company targets The Package: * Salary: from £26,000 - £31,000 * Plus, Target personal and group achievement Commission Interested: * Please click to 'APPLY@ * Or contact email TPBN1_UKTJ

Job Title: Quantity Surveyor Job Location: North London (N15 4RX) £££ - Excellent salary package A leading international engineering and construction specialist is seeking a Quantity Surveyor to join its Energy division, supporting a major long-term National Grid infrastructure projects in North London. This organisation is widely recognised for its extensive in-house engineering expertise, technical innovation, and commitment to delivering complex infrastructure projects safely and sustainably. With operations across the UK and internationally, the business plays a critical role in delivering and maintaining essential infrastructure across energy, transportation, and utilities sectors. The Energy division delivers large-scale Engineering, Procurement & Construction (EPC) projects across regulated and private markets, supporting both conventional power and the energy transition. With a strong forward order book and long-standing relationships with major utility providers, this is an excellent opportunity to join a secure, growing business at the forefront of the UK's energy infrastructure programme. ________________________________________ Typical Responsibilities Support internal commercial reporting and contribute to project financial performance reviews Prepare valuations/applications for payment with full supporting documentation in line with contract requirements Produce and manage cost reports to the client, ensuring contractual compliance Prepare and manage subcontract and material procurement schedules Administer subcontractor and supplier accounts from requisition through to final account agreement Undertake contract administration duties including change management and maintenance of commercial registers Identify commercial risks and opportunities, including value engineering initiatives Apply cost allocation and coding in line with internal and external requirements Measure quantities in accordance with standard methods of measurement Assist in the preparation and agreement of project final accounts Draft subcontracts including professional services agreements ________________________________________ About You HND or Degree qualified (Quantity Surveying or related discipline) Proven experience in a commercial role (Assistant Quantity Surveyor, Quantity Surveyor or similar) within infrastructure, utilities, or major projects Experience working under NEC forms of contract Knowledge of Standard Methods of Measurement Ideally working towards or already registered with RICS / ICES Strong commercial awareness with excellent communication and stakeholder management skills ________________________________________ What's in It for You? 27 days holiday plus bank holidays, with the option to purchase additional leave (increasing with service) Discretionary annual bonus and annual salary review Competitive contributory pension scheme Life assurance, health screening and enhanced sick pay Enhanced maternity and paternity pay Structured professional development and clear career progression pathways Access to retail discounts, gym membership schemes, cycle to work scheme and additional flexible benefits ________________________________________ Why Apply? This is an opportunity to join a financially strong, growing infrastructure business delivering nationally critical energy projects. You will be part of a collaborative commercial team working on technically complex works with long-term programme visibility and genuine career progression opportunities. If you are interested in discussing this opportunity in confidence, please apply via the usual process or contact me directly for further information. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. TPBN1_UKTJ

Position: Supervisor Location: Camden Town Salary: £26,500 basic + monthly bonus (realistic first-year earnings £27,000-£28,000) Are you passionate about great customer service and ready to step into a leadership role? Join a successful and expanding business with sites across the UK and Europe as they enter an exciting growth phase in 2026. The Role As a Supervisor, you'll lead by example, supporting the day-to-day running of a customer-facing site and ensuring an outstanding experience from first enquiry through to ongoing account support. Work pattern: 39.5 hours per week, Monday to Friday, 9am-6pm, with evenings off and reduced weekend hours. Key Responsibilities Maintain and elevate customer service standards, in person and over the phone Support daily operations, ensuring the site is well organised, safe and welcoming Help coach and motivate the team to hit targets and deliver consistently high standards Manage key admin processes accurately (bookings, customer accounts, documentation and payments) Ensure company and brand standards are met, following all health & safety guidelines Contribute to performance against store and company KPIs (service, sales and operational measures) About You Energetic, friendly and confident dealing with customers Experience in retail, hospitality or another service-led environment Comfortable working to targets and keeping standards high Proactive and self-motivated, able to drive productivity during quieter trading periods Ideally you've stepped up as a keyholder, senior team member or duty manager If you're ready to take the next step and join a business with genuine growth plans, please apply with your up-to-date CV quoting Application Code: BBBH29715 . TPBN1_UKTJ

Commercial/Industrial Refrigeration Engineer - Aftersales Support - UK & Europe) • west London / Middlesex (with option of hybrid/homeworking up to 2 days per week) (CANDIDATES FOR THIS ROLE MUST BE ELIGIBLE TO WORK IN THE UK / TRAVEL IN THE EU WITHOUT RESTRICTIONS, EITHER NOW OR IN THE FUTURE) A new vacancy for a Commercial/Industrial Refrigeration Engineer - Aftersales with UK division of leading global manufacturer of high-efficiency heating and cooling products. The company is looking for a motivated and ambitious individual to provide technical aftersales support to distributors, consultants and end users in the UK & across Europe. The job will cover various aftersales services for products for customers (providing both office and on-site technical support, carrying out product demos & training and delivering presentations). The Commercial/Industrial Refrigeration Engineer - Aftersales will be required to continuously develop his/her knowledge in the technical specification of the company's products. Responsibilities will include planning services for new products, instruction on servicing methods and promoting new air-conditioning and refrigeration products. Key responsibilities will include : Technical aftersales support to distributors, consultants and end users. Respond to technical inquiries by e-mail or phone without any delays and attend site visits when required (around 5% travel). Submit reports for technical supports for site visits. Promote new refrigeration products. Introduction of new products highlighting the features and the benefits. Create presentations and enlighten the features and the benefits for customers / distributors. Calculate the products' performance and/or cost-saving benefits. Prepare company technical support documents. Propose ideas to improve technical documents for distributors. Create new service tools Register subsidy schemes / certification programs. Register new products with national subsidy schemes, quality certification schemes and other country requirements. Arrange and support random tests as required. Collect market information / surveys for new products, benchmark and analyse competitors' new products. Key candidate requirements : A technical qualification in a relevant Engineering discipline (such as HVACR, Mechanical Engineering, etc). At least 2yrs experience in aftersales support (or related) role working with HVACR products & systems. Knowledge of refrigeration cycle; commercial refrigeration systems; VRF systems; Building Management Systems; EU regulations / directives related to air conditioning / refrigeration. Eligible to work in the UK and travel in the EU without restrictions (either now or in the future). Strong interpersonal and communications skills. Strong problem-solving skills. Understanding of customer requirements. Presentation skills. Knowledge of Microsoft applications (Windows, Word, Excel, PowerPoint) TPBN1_UKTJ

Are you a Community Paediatric Nurse looking for a Monday to Friday role that offers real worklife balance, a salary of up to £39,000 (plus London weighting), and a company car or £4,877 car allowance? This is an excellent opportunity to join a leading national homecare provider, delivering specialist paediatric nursing care to children and families across West London, directly within their own homes. In this role, the Community Paediatric Nurse will manage a small, manageable caseload of just 45 children per day, allowing time to deliver genuinely personalised care while building strong, trusting relationships with families and carers. The Role As a Community Paediatric Nurse , you will: Deliver specialist paediatric nursing care in the community, including IV therapy, cannulation, and subcutaneous injections Complete comprehensive clinical assessments and monitor ongoing care needs Manage a focused daily caseload, ensuring continuity, safety, and high clinical standards Work collaboratively with families, carers, and NHS partners to coordinate care Support children with complex needs in a safe, familiar home environment What Were Looking For Registered Childrens Nurse (RSCN / RCN) with an active NMC PIN Full UK driving licence Experience within hospital or community paediatric settings Confident in cannulation, subcutaneous injections, and clinical assessments Phlebotomy skills desirable but not essential What Youll Get £34,000£39,000 salary Fully expensed company car & fuel card or £4,877.50 car allowance Monday to Friday working (no nights or weekends) NMC registration fees paid 33 days annual leave (including bank holidays) + option to buy 5 more Pension scheme Mobile phone & tablet provided Apply Now If youre a Childrens Nurse ready to take the next step into a Community Paediatric Nurse role that offers stability, balance, and meaningful work, wed love to hear from you. Apply now or contact Callum on07445309375at Leaders in Care today. Wed love to hear from you. TPBN1_UKTJ

Are you a London or SE based Trend BMS Engineer that's fed up with running all over the city? If so then I am looking to fill an excellent role with a growing Systems House who are looking for an experienced addition to their dynamic support team. They see themselves as a friendly, collaborative team who go the extra mile to get the job done well, every time. What am I looking for: I am looking for a dedicated BMS SupportEngineer who has a desire to build a good working relationship with the client, hasa great aptitude for problem solving and excellent communication skills who is competent with Trend Controls. You will be from a BMS background with strong HVAC plant knowledge and electrical qualifications. The site has 2 permanent engineers based on it, that means there will be no pre-planned maintenance!! Territory: This role will require you to work on a prestigious Hospital in the South of London. You will be home based and partially mobile. What the role requires The role of Static BMS Support Engineer will require you to undertake the following responsibilities on a day-to-day basis Reactive Breakdowns Small Project Works Software modifications Graphic page modification and generation Pre-commissioning, Point to point testing Panel modifications Commissioning on upgrade projects What you can expect back: Basic salary £50,000k - £60,000 Overtime averaging around £5,000-£10,000per annum X1.5 weekdays and X2 on Sundays 25 days holidays Private Healthcare Company pension Mobile phone, Laptop Full 2 year development plan linked to pay rises TPBN1_UKTJ

Care Outlook is an expanding leading home care provider in London and South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Care Coordinator to maintain and develop our service in Hillingdon . Core Duties & Responsibilities as Care Coordinator: Primary role is to Roster and Template care calls using an electronic system Direct Management of the care team monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users needs and aspirations Ensuring care assessments, care and risk planning meets best practice and customers aspirations Work with Recruitment Team to ensure sufficient current and future staffing levels To provide care services to service users in an emergency, arrange emergency cover when required and cover all/ any calls reasonable where required To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner To work alongside the Branch Manager ensuring that all quality standards, complaints, and comments are dealt with promptly Participate in the paid on-call rota Put in place measure to comply with CQC regulations and work to achieve the best care standards possible As a Care Coordinator, you will be offered the following: Salary £245,000 - £28,000 Company issued mobile phone Ongoing support and Professional Development 20 Days Holiday plus Bank Holidays Opportunity to work in an expanding leading home care provider We are looking for a Care Coordinator to join us who are: 100% committed to helping improve the quality of life of vulnerable people Flexibility to cover on call to meet the needs of the business (essential) Knowledge of CQC standards and CQC Compliance (essential) Experience with Rostering care calls on an electronic system Experience in Care Coordinating or 2 years working within Health & Social Care (preferred) Full Driving License and access to a vehicle (preferred) NVQ Level 3 Health & Social Care (preferred) If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to peoples lives , then this could be your next role! TPBN1_UKTJ

Senior Fire Engineer - Richmond, Southwest London £55,000 - £75,000 | Hybrid | Fire Engineering Consultancy A Senior Fire Engineer job is available in Richmond, Southwest London with a specialist, design-led fire engineering consultancy delivering compliant, practical fire strategies across the built environment. This is a hands-on leadership role, managing complex fire engineering projects from concept to delivery, with clear progression to chartership and long-term career development. The business operates nationally and is known for prioritising quality over volume. What you'll be doing Project leadership Lead fire engineering projects from design through to completion Develop fire strategies, technical reports, sketches, and calculations Carry out fire dynamics and structural fire assessments Modelling & analysis Undertake smoke and evacuation modelling Perform hand calculations, zone modelling, and CFD simulations Design & compliance Review building designs for fire compliance Develop fire-engineered solutions with the wider design team Apply UK fire regulations and guidance across multiple sectors Client & team collaboration Work with clients, architects, and statutory authorities Lead meetings and agree compliant design outcomes Mentor junior engineers and support their technical development Support the strategic growth of the fire engineering team What we're looking for Degree in Fire Engineering or related discipline Senior experience in a fire engineering consultancy CEng or actively working towards chartership Strong UK project delivery experience Experience across new build and existing buildings Confident client-facing communication Strong problem-solving and attention to detail Able to manage multiple projects independently What you get £55,000 - £75,000 Hybrid and flexible working (including 9-day fortnight ) Annual discretionary bonus Structured CPD, training and mentoring 28 days holiday + bank holidays Laptop, phone and home IT equipment Pension: up to 10% employer contribution Private medical insurance Cycle to work & EV scheme Gym membership contribution Professional subscriptions Annual eye test Social events and team activities How to apply Send your CV and portfolio . If you do not hear back within 7 days , please assume your application has been unsuccessful on this occasion. We will retain your details for future opportunities. By applying, you consent to your data being processed in line with our Privacy & Data Protection Policy. Referral scheme We pay a £1,000 referral bonus if you introduce someone we successfully place. Full terms apply. Job Ref: 1313405 TPBN1_UKTJ

Events Manager Location: 4 days in our Chiswick office and 1 day from home Salary: £32,000 - £35,000 per annum Join The Coaching Academy as an Events Manager The Coaching Academy is the UK’s leading coach training provider, with over 100,000 people trained worldwide over the past 26 years. Founded in 1999 as the first UK-based coaching school, we have built a strong reputation for delivering world-class coach training and personal development programmes. We are a forward-thinking, fast-paced organisation led by an inspirational leadership team. Our culture is collaborative, supportive and people-focused. Everyone is encouraged to contribute ideas, take ownership of their work and develop their skills and career. You will be based in our modern Chiswick offices, just moments from the vibrant high street, working as part of a friendly and collaborative team. About the Role We are seeking an experienced and highly organised Events Manager to take full end-to-end ownership of our training courses and events programme, with a strong focus on delivering an excellent customer experience. This role plays a central part in the smooth management of our online and in-person training, ensuring every event runs seamlessly from initial setup through to completion. Our events are mainly online events, but we do have occasional in-person too. You will work closely with trainers, course coordinators, students and internal teams, building trusted relationships and providing a consistently high standard of customer service. This role suits someone who enjoys variety, is confident communicating with a wide range of people, and thrives in a busy environment where attention to detail, initiative and service quality are equally important. Alongside event management, you will contribute to continuous improvement across our processes and support the ongoing growth of our training offering. Key Responsibilities Plan, schedule and manage all training events from end-to-end, ensuring a smooth, professional and customer-focused experience throughout Take end-to-end responsibility for event setup, management, communication and follow-up Act as a key point of contact for trainers, students and internal stakeholders, providing responsive and supportive customer service Build strong working relationships with trainers and maintain regular, clear communication Deliver engaging online events using Zoom, including managing sessions, participants and overall event experience Manage course and event-related enquiries by phone and email, handling queries professionally and efficiently Prepare and maintain event documentation, attendance records and course materials Produce weekly and monthly event reports and performance metrics to support planning, service quality and continuous improvement Coordinate the development of course materials, updating where necessary liaising with internal and external stakeholders. Taking payments and assisting customers with online account enquiries Experience We are looking for someone who has: Experience working in a role where you were organising and managing training courses or events end to end, from planning and setup through to delivery and completion, requiring a high level of organisation, customer service and administration Experience supporting and running online events or meetings using Zoom or a similar platform, with a focus on participant experience and smooth management Strong customer service experience, providing a professional, confident and positive service to both internal and external stakeholders Experience handling enquiries and communicating clearly with customers by phone and email Experience producing regular reports such as weekly or monthly summaries, using data to improve service and event management Experience working closely with trainers, facilitators or stakeholders and building trusted working relationships Ideally, experience working within a training, education, coaching or a professional services environment About You This role will suit someone who is: Highly organised, proactive and comfortable managing multiple priorities Customer-focused, with a professional and friendly approach Confident communicating by phone, email and video Detail-focused, with strong written and verbal English skills Calm, professional and solutions-focused Able to work independently while contributing positively to a small team Interested in coaching or personal development Salary & Benefits Salary: £32-35k Full-time: 37.5 hours, Monday to Friday 9.00am to 5.30pm Hybrid working: 4 days in our Chiswick office and 1 day from home Holiday: 20 days holiday plus public holidays Company pension scheme Employee Assistance Programme Access to TCA coaching and personal development training courses At The Coaching Academy we are committed to fostering a diverse, inclusive, and equitable environment where everyone feels respected and empowered to contribute. To Apply If you feel you are a suitable candidate and would like to work for The Coaching Academy, please do not hesitate to apply

MH/LD Clinical Lead Supported Living |West London Salary: £50,000 £55,000 per annum Contract: Full-time, Permanent Hours: Monday to Friday, 9am5pm Working Pattern: Hybrid (approx. 2 days home-based / 3 days community) Location: West London (regional travel required) Mileage: Paid at 45p per mile (no car allowance) Job Overview An exciting opportunity has arisen for an experienced MH/LD Clinical Lead (RMN / RNLD) to join a growing supported living provider in West London . This is a senior clinical leadership role overseeing supported living services for adults with mental health conditions, learning disabilities, autism and complex needs , including behaviours that challenge . The role combines clinical governance, quality assurance and stakeholder engagement , with no heavy operational or rota management. Key Responsibilities As MH/LD Clinical Lead , you will: Provide clinical leadership across complex MH/LD supported living packages Lead on clinical governance , including incidents, safeguarding, RCA investigations and CQC readiness Complete holistic, functional and risk assessments Develop and review PBS-led, recovery-focused, person-centred care plans Support and mentor nurses and support staff through supervision, reflective practice and competency sign-off Act as the clinical liaison with ICBs, commissioners, CHC teams, local authorities and MDTs Monitor quality, outcomes and KPIs, driving continuous service improvement Support crisis planning, escalation pathways and risk reduction strategies Candidate Requirements To be considered for this MH/LD Clinical Lead role, you must have: Active NMC registration (RMN and/or RNLD) Minimum 2 years post-registration experience Strong background in mental health and/or learning disability services Proven experience managing complex needs and behaviours that challenge Solid understanding of PBS, de-escalation, risk management and safeguarding Experience working with commissioners and multi-disciplinary teams Full UK driving licence (essential) Benefits Package £50,000 £55,000 salary (DOE) 45p per mile mileage reimbursement 33 days annual leave (including bank holidays) Private pension scheme Company phone and laptop Ongoing training and professional development Clear progression opportunities into senior clinical leadership roles Apply Now Apply today for this MH/LD Clinical Lead West London role, or contact Ehsan at Leaders in Care on 07533 113393 for a confidential discussion. Reference: LICEA TPBN1_UKTJ

Fire & Security Engineer - North West London Salary: £31,855 - £40,630 per annum (OTE £50,000+) Location: North West London Bonus: £1,000 joining bonus* An opportunity has arisen for an experienced Fire and Security Engineer to join our client, a compliance and safety service provider working within social housing and public sector properties across North West London. The role will involve planned preventative maintenance, servicing, fault finding and repairs to fire alarm and associated life safety systems in occupied domestic and communal environments. Duties and Responsibilities Service, maintain, fault find and repair fire alarm systems (conventional and analogue addressable) Carry out PPM servicing in line with contractual requirements Service and maintain emergency lighting, AOV systems, fire extinguishers, CCTV, access control and warden call systems Diagnose faults and complete remedial works where required Complete and submit service reports and documentation using a tablet Ensure all works are carried out in line with Health & Safety regulations Represent the company in a professional manner at all times Work a minimum of 40 hours per week, Monday to Friday Participation in an out-of-hours call-out rota Qualifications & Experience Proven experience working as a Fire Alarm / Fire & Security Engineer Knowledge of BS5839 (Part 1 essential, Part 6 desirable) FIA training or equivalent fire alarm qualifications Experience working within domestic or social housing environments Full UK driving licence Competent IT skills Salary & Package Salary: £31,855 - £40,630 per annum (40 hours per week) Overtime: Paid at 1.5. Engineers typically work 45-50 hours per week , making an OTE of £50,000+ achievable Paid Travel time - Give 30m each way Call out: Participation in a call-out rota with standby payments Company vehicle & fuel card (business use) Company phone, tablet, tools and test equipment provided 22 days holiday + bank holidays (30 days total) £1,000 joining bonus * ( Paid in vouchers ) Company pension, wellbeing support and death in service insurance This role offers stable, long-term work within a compliance-focused environment. If you are an experienced Fire & Security Engineer looking for your next role, apply today. Fire and Security Engineer - NW London Fire and Security Engineer - Wembley, Harrow, NW London Fire & Security Engineer Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business. TPBN1_UKTJ

BEMS Service & Small Works Engineer - West London We are seeking an experienced and motivated BEMS Service / Small Works Engineer to join our growing team. This role is suited to a technically strong engineer with proven experience in service, fault diagnosis, commissioning of small works, system modifications, and performance optimisation within Building Energy Management Systems. You will work across a diverse range of environments, including Healthcare, Education, Leisure, and Stadia, supporting clients by ensuring their BEMS operate efficiently, reliably, and in line with energy and carbon reduction objectives. This is a customer-facing role that requires strong communication skills, technical credibility, and a proactive approach to problem-solving. You will also play an essential part in supporting and developing junior engineers through mentoring and technical guidance.. Basic Salary from £45,000 depending on experience Overtime, Travel Time & Call-out Company Van Pension, Life Assurance & much more. Please see our generous remuneration packages below Key Responsibilities Diagnose and rectify complex faults across BEMS controllers, networks, field devices, control panels, and associated electrical systems. Deliver BEMS upgrades, modifications, and small works, including software changes, panel modifications, and system enhancements. Commission and validate small works, remedial actions, and system improvements, ensuring correct operation and compliance with specifications. Identify inefficient operations, poor control strategies, and optimisation opportunities to improve energy performance and reduce carbon impact. Build and maintain strong client relationships by providing clear technical advice and upholding high standards of customer service. Ensure all works comply with relevant standards, regulations, and internal quality procedures. Support junior engineers and apprentices through hands-on mentoring and technical guidance Requirements Who Were Looking For A capable and self-motivated BEMS engineer who takes ownership of their work and holds high engineering standards. You will be comfortable working independently, engaging directly with clients, and making sound technical decisions on-site. Understanding that well-designed systems require ongoing optimisation and intelligent servicing to deliver real energy and carbon savings, taking pride in making systems perform as intended. Essential Skills & Qualifications Minimum of 5 years hands-on experience working as a BEMS / Controls Engineer in a live operational environment Strong technical expertise in Trend systems and/or Tridium platforms , including configuration, commissioning, and optimisation C&G Level 2 Electrical qualification (or equivalent), demonstrating a solid technical foundation Proven ability in fault-finding, diagnostics, and resolving complex system issues efficiently Good working knowledge of mechanical plant and HVAC systems , with an understanding of how they integrate with BEMS Full UK driving licence , with flexibility to travel to client sites as required Excellent time management skills , with the ability to work independently and proactively Demonstrated experience mentoring and supporting junior engineers , helping to develop technical capability within the team A genuine interest in energy management, system optimisation, and performance improvement Desirable Tridium Niagara N4 Certification , demonstrating advanced knowledge of open-protocol BMS platforms Trend Expert status (current or previous), reflecting a high level of technical proficiency and system mastery Experience working with Siemens Desigo, X-Works, and/or Insight systems , with the ability to support, maintain, and optimise complex BMS environments Benefits How we Attract, Reward & Retain Our Employees If you are looking to move beyond reactive BEMS servicing and into an environment that prioritises engineering excellence, system performance, and energy efficiency , ACL BEMS offers an outstanding opportunity to take the next step in your career. We are seeking engineers who challenge inefficient operation , question ineffective control strategies , and take genuine pride in delivering building management systems that perform in the real world not just on paper. Competitive salary , aligned to your experience, technical capability, and contribution Company car with fuel card or car allowance , depending on preference Company credit card for business-related expenses Annual tool allowance to support you in carrying out your role effectively Fully equipped technology package , including mobile phone, tablet, and laptop 25 days annual leave plus bank holidays , supporting a healthy worklife balance Divisional performance-related bonus scheme , recognising individual and team success Contributory pension scheme to support long-term financial planning Life assurance at 4x annual salary Structured training, development, and clear progression pathways to support your long-term career growth ACL BEMS is committed to an inclusive and supportive working environment. We actively promote equal opportunities and are happy to make reasonable adjustments throughout the recruitment process. Continuous professional development is fundamental to our business. We expect high standards, support our engineers properly, and offer a technically challenging and rewarding environment for those serious about BEMS and energy engineering. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered. TPBN1_UKTJ