Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Senior Receptionist at Fallow, you will take charge of reservations, guest coordination, and front-of-house operations while mentoring junior team members. Your warm and professional demeanour will set the tone for an exceptional dining experience, ensuring efficiency and excellence in service. Key responsibilities: - Oversee and manage the reception team, ensuring smooth guest arrivals and departures. - Handle reservations, seating arrangements, and guest flow to optimize the dining experience. - Train and mentor junior receptionists, maintaining high standards of service. - Manage phone and email inquiries, assisting with bookings and special requests. - Work closely with front-of-house and management teams to ensure seamless operations. - Maintain an organized and welcoming reception area. About you: - Previous experience as a Senior Receptionist or in a similar leadership role within hospitality. - Exceptional customer service, communication, and organizational skills. - Ability to multitask and remain calm under pressure. - A team player with leadership qualities and a proactive attitude. - Strong attention to detail and problem-solving skills. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Job Title: Trainee Dental Nurse Job type: Full-time, Permanent Our goal is to provide an exceptional experience for every single one of our patients, and we welcome people of all ages, abilities, and backgrounds to our practices. From the moment they pick up the phone or step inside each of our practices, they'll be greeted with a warm, friendly welcome. Our modern, relaxed waiting areas and treatment rooms are designed to make all feel calm and at ease, and our dentists take the time to get to know each of our patients to ensure everyone feels comfortable with us. We have a great team that loves working with each other to help as many people as possible improve their smiles and confidence. We are always looking for people who are passionate about teeth and gums, but more importantly, those who really want to help people enjoy coming to the dentist. So if you are a trainee dental nurse or new to this role and just want to get involved in the wonderful world of dentistry by joining our team, please apply. You would be in the company of some excellent dental care professionals who strive to continually build their own knowledge, and create a supportive, caring environment for their patients and colleagues. The Candidate: - Right to work in the UK/National Insurance Number/Ability to work Full-Time - Begun the process of Hep B immunisations - Enhanced DBS Check - Infection Control procedures and decontamination - Stock taking and maintaining dental operating equipment - Looking after patient records - including making notes when the dentist is examining a patient - Willing to help with reception/admin duties - Team player and demonstrates initiative - Ability to work calmly under pressure and multitask - Willingness to learn and develop new skills Benefits : - Access to ongoing training and development after you qualify - Professional fees paid annually - Recognition for going the extra mile and for loyalty through service - Health and well-being benefits; includes a virtual GP service and Employee Assistance Programme - Up to 30 days annual leave entitlement (plus bank holidays), per annum with service - Restaurant, gym, and store discounts - Life assurance
Responsibilities Oversee daily office operations and ensure a productive work environment. Manage office supplies and inventory, ensuring all necessary materials are available. Supervise administrative staff and provide guidance to enhance team performance. Maintain accurate records and documentation, including employee files and office policies. Assist with human resources tasks such as onboarding new employees and managing personnel records. Communicate effectively with team members and external stakeholders, fostering a positive workplace culture. Utilise QuickBooks for financial record-keeping and assist in budget management. Handle incoming calls professionally, addressing inquiries or directing them to appropriate personnel. Implement organisational systems to improve efficiency within the office. Requirements Proven experience in an office management or administrative role. Strong organisational skills with attention to detail. Excellent communication skills, both verbal and written. Proficient in using QuickBooks and other office software applications. Experience in supervising teams and managing human resources functions is advantageous. Accurately multitasking in a pressured environment. Computer literate with sales and office based task handling experience is preferred. Managing employee schedules and potential conflicts Taking inventory of office supplies and order more if needed Helping establish and maintain office procedures Assisting senior management team when needed Dealing with staff recruitment Attending seminars and training Willing to adapt and work together in pursuit of our mission. Ability to multitask effectively while maintaining high standards of work quality. Ensure a prompt response to all inbound customer/Staff enquiries; from the web, phone, email and chat, whilst providing excellent customer service and finding solutions to their problems. Timely preparation of sending quotes. Build and maintain relationships with new and existing customers through regular follow-up calls. Develop and implement sales strategies to meet and exceed assigned sales targets. Confident communicator by phone and email. A proactive approach to problem-solving with strong decision-making capabilities. If you are an enthusiastic individual who thrives in a dynamic environment and possesses the necessary skills to excel as an Office Manager, we encourage you to apply for this exciting opportunity. Job Types: Full-time, Permanent Pay: £38,700.00 per year Schedule: Monday to Friday Work Location: In person Reference ID: EVCO 006 Expected start date: 02/06/2025
We are looking for an administrator that will ensure a positive impression with all of our clients. As our Administrator, you will be responsible for ensuring that the administration runs as smoothly and effectively as possible, assisting the manager in all aspects of your duties. We have a central office in Shoreditch but operate in various sites across the following boroughs in London (Barnet, Brent, Lambeth, Lewisham, Hackney, Islington, Southwark, Kensington, Tower Hamlets and Ealing) so you maybe required to work from one of these sites. If you are not required on site there maybe occasions when you may work from home. Previous admin experience would be preferred but not essential. -Main responsibilities Provide an effective and efficient telephone service Sending & replying to emails Collate information and ensure notes are updated -Skills Must know how to use microsoft Word & Excel at a basic level. Clear communication skills when on the phone. Clear communication skills when sending & replying to emails. To have the ability to follow and work to procedures and policy Have good time management The ability to maintain confidentiality Full time hours: 35 per week Part-time hours: 24 per week Salary: From £12.00 per hour Benefits: Flexitime Work from home Day shift Flexitime Monday to Friday Expected start date: May 2025
Terani, a luxury prestige car dealership, is pleased to post an opening for a role in our customer service team. We are looking for an active and organised individual with great skills in English language to do the following: - Manage client consultations, finalising deals, and ensuring seamless customer experience. • Provide exceptional service on phone and face-to-face interactions, building strong client relationships. • Oversee administrative processes to maintain operational efficiency. • Assisting customers with post-purchase vehicle issues, ensuring high satisfaction rates. • Order parts for vehicle customisation Please send your CV to to us if you think this is the right fit for you. contract: PART TIME / FULL TIME
Originally established in 1958 we are an independent supplier of bearings, belts and power transmission products open to both the trade and public based in Crawley West Sussex (just off the M23). Currently experiencing a period of growth we find ourselves busier than ever and need the assistance of an experienced person to help out on the trade counter. This is a great time to join a growing business, with big plans. Reporting to the Directors you will effectively build and develop relationships with customers, both over the phone and on the trade counter to ensure their needs are met. The Ideal candidate will be from a mechanical engineering / manufacturing background or can at least demonstrable a good understanding of bearings, belts and other power transmission products. Experience working in a customer facing commercial environment also would be preferential but not essential. · Customer service and or retail experience preferred but not essential. · Team Player: Strong team skills and the ability to interact well with customers and colleagues. · Basic computer skills required (email basic excel and word) along with a basic understanding of MRP desirable. · Strong Communication skills: can demonstrate the ability to communicate both verbally and in writing with a wide range of customers and colleagues. · Be comfortable answering queries over the phone and responding to client requests and enquiries. · Keeping track of back orders, inventory, and ordering stock where required · Drafting and mailing customer correspondence where required · Supporting the operational teams · Self-motivated, with impeccable accuracy and attention to detail. In exchange we offer a competitive salary, flexibility and the opportunity to grow with the company or at your own pace Job Types: Full-time, Part-time
🚚💸 Would you like to earn up to £1500 a week driving your own van? Come join our dynamic team! 💸🚚 🌟 Benefits: ✅ Competitive earnings: £1000-£1500 per week (one week in hand) ✅ Available work 52 weeks a year! ✅ Flexibility: You choose your jobs! ✅ Dedicated support: Operator that answers the phone and takes care of administrative details! 🚛 Job description: - Collection and delivery of goods at established locations. -Customer interaction for impeccable service. - Loading, downloading and filling documents 💬 Skills needed: - Excellent communication. - Experience in Driving a Van. - Orientation to customers and service details. ✨ Opportunity to work in a dynamic environment and develop your skills in a friendly team!
Managing communications: Responding to emails and phone calls, and managing correspondence Organizing meetings: Scheduling meetings, booking rooms, preparing agendas, and taking minutes Managing office operations: Ensuring the office runs smoothly, including ordering supplies and maintaining equipment Organizing events: Planning and coordinating company events, such as conferences, lunches, and parties Managing records: Keeping documents organized, creating filing systems, and maintaining databases Assisting with finances: Helping with invoicing, budgeting, and bookkeeping Supporting staff: Managing diaries, arranging travel and accommodation, and liaising with other departments Greeting clients: Welcoming clients and customers, and answering their questions Maintaining confidentiality: Ensuring that all contacts and documents are easily traceable
Job Offer: Barista / FOH England’s Lane Café/Restaurant About Us England’s Lane café/restaurant opened in 2018, serving the best Antipodean- and Persian-inspired, vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide a welcoming space where people can relax, connect with family and friends, and feel inspired. To bring this vision to life, every team member plays a vital role in creating exceptional and unique customer experiences. Job Description Primary Responsibilities • Prepare customer drink orders to the highest standard. • Operate coffee and espresso machines (La Marzocco) and any other coffee equipment. • Take customer orders and communicate effectively with the team to ensure smooth preparation. • Maintain a spotless and presentable coffee machine area at all times, including opening, closing, and during shifts. • Proactively manage orders and customer requests via phone, Click & Collect, and Deliveroo. • Confidently demonstrate knowledge of the menu, food, and drink options to customers. • Pay close attention to presentation and service standards. • Engage proactively with customers upon arrival and departure. • Maintain cleanliness and tidiness of all areas, including seating, tables, counters, and product displays. • Ensure all product displays are kept to the highest standard. • Support the team with other tasks to ensure smooth operations. • Attend all team and company meetings and training events. • Follow all company policies and operational procedures. • Assist on the floor when needed. Requirements • At least 3 years of hospitality experience in a café or restaurant setting. • Skilled barista with at least 2 years of experience producing high-quality beverages and impeccable latte art. • Strong knowledge of coffee extraction and dialling in. • Excellent customer service skills. • Experience using till and payment systems. • Experience working in a fast-paced café/restaurant environment. Trial Period & Contract • The role includes a 3-week paid trial shift and training period. • After successfully completing the trial, and demonstrating punctuality and reliability, a contract will be offered. If you are passionate about coffee, customer service, and being part of a dynamic team, we would love to hear from you.
Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.
Executive Assistant to the CEO Location: Actoss different sites - 23 Fleet Street, London EC4Y 1AA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support: 2. - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements. 3. - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO. 4. - Prepare meeting agendas, reports, presentations, and correspondence as needed. 5. Meeting Coordination: 6. - Organize, attend, and take minutes during executive meetings. 7. - Coordinate board meetings and prepare necessary materials. 8. - Ensure follow-up on action items from meetings. 9. Communication Liaison: 10. - Serve as the primary point of contact between the CEO, internal teams, and external partners. 11. - Handle confidential information with discretion and professionalism. 12. - Draft and edit communications for the CEO, including internal memos and external business correspondence. 13. Project Management: 14. - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams. 15. - Track project timelines and progress, ensuring that deadlines are met. 16. Travel and Event Coordination: 17. - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics. 18. - Organize corporate events, conferences, and off-site activities for the CEO. 19. Office and Executive Operations: 20. - Develop and implement administrative systems and procedures to enhance office efficiency. 21. - Prepare expense reports and manage budgets for the executive office. 22. - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills: - - Strong organizational skills with the ability to manage multiple tasks and priorities. - - Excellent verbal and written communication skills. - - High level of attention to detail and accuracy. - - Ability to handle sensitive and confidential information with discretion. - - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools. - - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this
Receptionist required for a property management company deal with incoming calls and some emails. Post in and out. Ensuring stock of stationery, cleaning materials and kitchen requirements. Ensuring photocopiers maintained. Taking messages and passing on. Letting in visitors. Assistance with general admin to assist the office summary as a receptionist/administrative assistant, you will be the first point of contact for our organization, responsible for managing front desk operations and providing administrative support. Reporting to the office manager, your core skills in computer proficiency, phone etiquette, and organizational abilities will ensure smooth daily operations. Your premium office experience will enhance your effectiveness in handling various tasks, while relevant skills in microsoft office and data entry will contribute to efficient office management. Join our team to play a vital role in creating a welcoming environment and supporting our organizational goals. Qualifications previous administrative experience in an office setting required excellent phone etiquette and communication skills well-organized with strong organizational abilities job types: full-time, permanent pay: £23,310.00-£24,573.00 per year benefits: casual dress company pension schedule: monday to friday 9am-6pm no weekends education: gcse or equivalent (preferred) experience: customer service: 1 year (preferred) administrative experience: 1 year (preferred) language: english (required) work location: in person
Office Administrator We are seeking a highly organised and detail-oriented Administrator to join our team. The successful candidate will be responsible for providing administrative support to ensure efficient operation of the office. This role involves handling a variety of tasks related to organisation and communication. Perfect Candidate - Hard working and a willingness to learn - Great communication skills - Numeric skills - Competent in Microsoft office suite - Organizational and management skills - Problem solving and task finding - Commitment and self motivational skills - Professionalism - Honest, trustworthy and committed We are looking for a self-motivated individual. Duties and responsibilities as follows: - Acting as a first point of contact for clients: dealing with correspondence, phone calls, incoming enquiries and managing service level standard. - Managing diaries and organising meetings and appointments. - Booking and arranging travel for client meetings. - Organising events and conferences. - Reminding the advisors of important tasks and deadlines. - Typing, compiling, and preparing reports, presentations and correspondence. - Managing databases and filing systems. - Continuously improving processes to enhance client experience. - Implementing and maintaining procedures/administrative systems - Collating and filing expenses. - Conducting research on behalf of the advisors. - Producing personalised up to date wealth accounts. - Preparing meeting packs. - Actioning meeting notes and keeping client files up to date. - Keeping high level of documentation standard on each case. - Holding regular review meetings with the advisor. Job Types: Full-time, Permanent Benefits: Free parking On-site parking Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Administrative experience: 1 year (preferred) Language: English (preferred) Work Location: In person
Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are looking for motivated individuals who will enjoy working in a lifestyle restaurant bar operations. Responsibilities: •Greeting customers when they arrive and leave •Acting as main point of contact for reception staff •Taking phone calls for reservations •Resolving customer complaints •Supervise booking system and arrange seating arrangements •Schedule reservation for guests both in person and over the phone •Responding to emails Requirement: •Excellent communication skills •Excellent customer service skills •Patience and composure •Good computer skills •Previous working experience with SevenRooms or OpenTable booking system is a big plus
Barista - Store# 85511, HERTFORD - LEA WHARF Brand Starbucks Coffee Company Location Hertford - Lea Wharf (Store# 85511) 12 Bircherley Green Hertford Centre Bircherley Street Hertford Hertford SG14 1BN Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you’ll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that’s why you’ll also have access to our partner networks, because here you belong. You don’t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store. The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include: Supporting with store procedures including, opening or closing the store, cash handling, and safety and security Supporting your fellow partners during periods of high volume to keep the store operating Anticipating and delivering on your customer and store needs by getting to know your store environment and customers Supporting in creating the third place environment during each shift Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections Maintaining a clean and organised workspace for your customers and partners Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager. In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include: 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year Free drinks and food when you’re on shift Bean stock options for all partners (own part of Starbucks!) Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself) A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform Life assurance Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit) A free 24/7 Employee Assistance Programme available to you and your family Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners Great long-term career opportunities in store and support center So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong. What is our process? Application > CV review > interview and in store experience > offer and onboarding Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression. Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more Job Number: 240106908
Job description Position Details Full-time Permanent Monday to Friday Experience & Qualifications • Preferred A-Level or equivalent qualification • Required Accounts & Office Experience of 3 year+ Job Description ACCOUNTS ASSISTANT, FINANCE This is a role where the applicant will be expected to support the team by performing accounting and finance administrative level tasks. Payable and Accounts Receivable related tasks and a knowledge of bookkeeping would be essential. RESPONSIBILITIES: • Report to the Head of Finance and offer support and collaboration with the other Finance team members • Ensure that supplier invoices are posted and coded correctly • Bank reconciliations. • Assist in collecting payments on all outstanding accounts by letter, email and phone. • Allocation of invoices and payments to the relevant customers and suppliers. • Creating ad-hoc Finance reports • Assisting with internal Finance related queries COMPETENCIES & EXPERIENCE: • This role requires a minimum 3 years accounting experience Finance/Operations/Administrative team also welcome • Ideally the applicant will have or be currently studying numerical based qualifications either at A-Level or higher (started AAT desirable) • A good understanding of debits & credits, purchase ledgers and sales ledgers. • The applicant must be IT literate (Microsoft Office apps), numerically minded, a logical thinker and good at problem solving • Excellent written communication and verbal presentation skills • A collaborative approach to working with others and be committed to an inclusive environment Position: Full-time, Permanent Salary: Negotiable Job Types: Full-time, Permanent Schedule: • Monday to Friday Ability to commute/relocate: • London, NW10 7GJ: reliably commute or plan to relocate before starting work (required) Experience: • Accounting: 3 years (required) Language: • Fluent English (required) Work authorisation: • United Kingdom (required) Work Location: In person
As a Sales Advisor, you will play a pivotal role in driving sales growth by advising and supporting customers on underfloor heating products and systems. Your goal will be to understand customer needs, provide tailored solutions, and build long-lasting relationships that contribute to our company’s success. Key Responsibilities ** Customer Engagement:** Act as the first point of contact for customer inquiries via phone, email, or in-person (events). Build rapport with customers, understand their needs, and provide expert advice on suitable underfloor heating products and systems. ** Sales Process Management:** Prepare and follow up on quotes, ensuring timely communication with customers. Proactively identify and pursue new sales opportunities to meet and exceed targets. Maintain a pipeline of leads, ensuring accurate record-keeping in the CRM system and timely follow ups and call backs on provided estimates. ** Technical Knowledge:** Stay up-to-date with product specifications, installation requirements, and industry trends. Educate customers on the benefits, energy efficiency, and installation of underfloor heating systems. ** Collaboration:** Work closely with the technical and operations teams to ensure seamless delivery and installation for customers. Work collaboratively with the wider sales team. Provide feedback to management on customer needs, market trends, and potential improvements. ** Customer Satisfaction:** Ensure a positive customer experience by addressing questions and resolving any concerns promptly and professionally. Qualifications and Skills Preferred: Proven experience in a sales or customer service role. Strong communication and interpersonal skills. Ability to understand technical information and explain it to customers in a clear and approachable manner. Proficiency in using CRM systems and Microsoft Office Suite. Self-motivated with a results-driven approach. Desirable: Knowledge of underfloor heating systems or related products. Experience in B2B and B2C sales. Familiarity with energy-efficient or sustainable solutions. ** What We Offer** Competitive base salary plus commission. Comprehensive training on products and systems. Opportunities for career development and progression. Supportive and dynamic work environment. Employee discounts on company products.
Location: Grays/ West Thurrock Pay Rate: £13 - £15 per hour (based on experience) Hours: 25-35 hours per week, 4/5 days a week Job Description: We are seeking a detail-oriented and organized Bookkeeper to join our team. The ideal candidate will be responsible for maintaining accurate financial records and supporting our office with various bookkeeping tasks. Key Responsibilities: - Maintain and update financial records. - Process invoices and receipts - Reconcile bank statements and ensure financial accuracy - Take phone calls - Support office operations with administrative tasks as required Qualifications: - Proven experience as a bookkeeper or in a similar role - Strong understanding of basic accounting principles - Proficiency in accounting software (e.g., QuickBooks, Xero) and MS Office (especially Excel) - Excellent attention to detail and organizational skills - Strong communication skills (Italian speaking is preferred) What We Offer: - Competitive pay rate based on experience - Flexible working hours (4 days a week) - A supportive and friendly work environment How to Apply: If you are interested in this position, please send your CV and a brief cover letter outlining your experience apply below or DM me here ! We look forward to hearing from you!
Are you passionate about providing excellent customer service and creating a welcoming atmosphere? Grand Concerto Hotel, a stunning new hotel opening soon, is looking for a friendly, organized, and enthusiastic receptionist to join our team. Position: Receptionist Location: 164-166 Sussex Gardens, Tyburnia, London Key Responsibilities: Greet and check-in guests with a friendly, professional demeanor. Manage phone calls and emails, providing information and assistance to guests. Handle guest inquiries, requests, and complaints in a timely and efficient manner. Ensure that the reception area is always clean, organized, and inviting. Assist with reservations and provide information about hotel amenities and services. Work with other hotel departments to ensure smooth operations. Qualifications: Previous experience in customer service or as a receptionist is preferred but not required. Excellent communication and interpersonal skills. A positive attitude and the ability to work well in a team. Strong attention to detail and organizational skills. Proficiency in basic computer systems and hotel management software is a plus. Ability to work flexible hours and handle a fast-paced environment. Why Join Us: Be part of a brand-new hotel and help shape our guest experience from the ground up. Competitive salary and benefits. Opportunities for career growth in a dynamic hospitality environment. Work in a friendly and supportive team. If you're passionate about hospitality and eager to make a difference at a newly established hotel, we’d love to hear from you! Apply today to become part of the Grand Concerto Hotel family.
ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus
Job Overview We are seeking a highly organised and detail-oriented Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by managing administrative tasks, supporting staff, and maintaining efficient office systems. This position requires proficiency in data entry, strong computer skills, and excellent phone etiquette. Duties Perform data entry tasks accurately and efficiently to maintain up-to-date records. Utilise Google Suite to create, edit, and manage documents and spreadsheets. Answer phone calls professionally, providing excellent customer service and support. Assist with clerical duties including filing, photocopying, and scanning documents. Maintain an organised office environment by managing supplies and equipment. Support financial processes by using QuickBooks for invoicing and record-keeping. Collaborate with team members to ensure effective communication and workflow. Computerise office processes to improve efficiency and reduce manual tasks. Qualifications Proven experience in an administrative or office role is preferred. Strong organisational skills with the ability to prioritise tasks effectively. Proficient in data entry with a high level of accuracy. Familiarity with Google Suite applications (Docs, Sheets, Drive). Excellent phone etiquette and interpersonal skills for effective communication. Basic knowledge of QuickBooks is advantageous but not essential. Ability to work independently as well as part of a team in a fast-paced environment. Job Type: Full-time Pay: £39,000 per year Schedule: Monday to Friday Language: English (preferred) Visa Sponsorship Available.
Oversee daily office operations, suppliers, and team members to maintain a safe, efficient workplace. Maintain office policies and procedures to ensure smooth and effective workflow. Coordinate trade events and ensure all office management functions are running smoothly.Customer Service & Communication: Handle customer queries via phone and email, providing excellent service and ensuring customer satisfaction. Work closely with trade and corporate clients to facilitate seamless transactions.Product Listings & E-commerce Management Manage product listings across various online platforms Ensure accurate and optimized product descriptions, images, and inventory updates. Work with internal teams to enhance the visibility and performance of online product listings.