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Support elite performance with exceptional care. The Health Partners Europe Group (HPE, Sempris and Formis) operate at the heart of elite and professional sport across the UK. For over thirty years, Health Partners has developed and maintained a comprehensive, unified ecosystem covering healthcare, performance and risk governance. Through three closely aligned businesses, we coordinate care for professional athletes across football, rugby, cricket, and over 75 sporting disciplines (Health Partners), alongside the provision of specialist indemnity insurance for sports medics (Sempris) and the data driven performance management of elite athletes (FORMIS). Our clients include Premier League Football Clubs, National Governing Bodies, National squads, academy, youth and disability players. We facilitate the medical care of more than 97% of all professional football players across the 92 clubs in the Premier League and English Football League. We are trusted by some of the largest sporting organisations in the world for our discretion, governance, and ability to build and maintain complex healthcare systems. The group continues to grow and we are looking for Client Engagement & Project Administration Executive – Sports Health & Performance Software Location Sutton (Full Time, Office-Based) • Primary base: Health Partners Offices, Sutton, • Regular travel to London offices, • Occasional travel to client sites or company offices as required Reporting Line Reports to: International Client Manager Key Relationships • Software Developers, • Client Managers, • Project Lead, • External Clients Company Overview FORMIS is a leading international provider of medical and performance record software for elite sports teams. Our platform supports professional clubs, national teams, and performance-driven organisations by enabling them to track, analyse, and optimise athlete performance and wellbeing. We pride ourselves on delivering high-quality software, client support, and continuous product innovation. Role Overview The Client Engagement & Project Administration Executive plays a key frontline role in delivering outstanding client support and coordinating project activity. Working closely with the International Client & Project Lead, this position combines customer service, training delivery, project administration, software testing, and operational support. A critical element of the role is gathering, analysing, and translating client feedback into actionable insights that inform ongoing software development and product improvement. The role also involves system testing, bug reporting, client training, and live support via the help desk. This is a structured, office-based role with regular working hours in Sutton, supported by occasional travel depending on client and project requirements. Key Responsibilities Client Support & Engagement • Provide responsive client support via live chat (Crisp), email, and occasional phone calls, • Maintain accurate records of client communications and requests within CRM systems, • Build and maintain strong working relationships with sports clubs, national teams, and performance organisations, • Support clients with performance data management, reporting, and analytics, • Deliver bespoke client reports using integrated dashboards and analytical tools, • Collaborate with the development team to resolve issues and improve system functionality Software Testing & Product Feedback • Test system updates and new features prior to release, • Log bugs and development requests using Trello, • Gather, interpret, and document client feedback, • Contribute insights directly into product development roadmaps Training & Product Familiarisation • Deliver face-to-face, remote, and on-demand training for new and existing users, • Create and maintain user support documentation and training materials, • Stay informed on developments in elite sports science, performance analysis, and data analytics Project Coordination & Internal Collaboration • Support the International Client & Project Lead with project planning and coordination, • Assist with sprint planning and software update rollouts, • Use Trello and Pumble for task tracking and internal communication, • Maintain accurate client and operational data within Capsule CRM Business Development & Marketing Support • Assist with client engagement initiatives and promotional activities, • Support relationship development with new and existing clients Regulatory Compliance & Confidentiality • Ensure full compliance with GDPR and data protection regulations, • Handle sensitive medical and performance data in line with governance policies, • Participate in mandatory compliance and data privacy training Administration & Operational Support • Provide day-to-day administrative and operational support, • Assist with contract administration, invoicing, and documentation, • Remain flexible and proactive as responsibilities evolve with business needs Professional Development • Participate in ongoing training and professional development, • Attend regular performance reviews with senior management, • Engage in relevant formal education or certification opportunities

1st / 2nd Line Support Analyst – Contract Location: Onsite / Morden Rate: Up to £200 per day (Umbrella) Contract Length: 3 months Start Date: 12th January We are currently seeking an experienced 1st / 2nd Line Support Analyst to join a busy onsite IT support team based in the Morden area. We're looking for a self-starter, someone who is confident to deal with tickets and IT tasks throughout the week. You'll need to be proactive with your approach to work and be keen to support the wider team and business when necessary. This role is ideal for a hands-on support analyst who enjoys working onsite and providing high-quality support in a fast-paced environment. Key Responsibilities: • Provide excellent customer service via phone and face-to-face support, • Deliver 1st and 2nd line technical support to end users, • Troubleshoot hardware and software issues across laptops and peripherals, • Support users working both remotely and onsite, • Log, manage and resolve incidents using ITSM and asset management tools Essential Skills & Experience: • Minimum 3+ years’ experience in an IT support role, • Strong customer service and communication skills, • Proven problem-solving and troubleshooting ability, • Experience supporting Windows 10/11 and Microsoft Office 365, • Active Directory user and device support, • VPN and remote support tools experience, • Supporting iOS and Android mobile devices, • General hardware diagnostics and troubleshooting, • Previous use of IT Service Management (ITSM) and asset management systems, • Good understanding of IT best practices (e.g. ITIL) Desirable • Experience with AOVPN, Autopilot and Azure 1st / 2nd Line Support Analyst – Contract Location: Onsite / Morden Rate: Up to £200 per day (Umbrella) Contract Length: 3 months Start Date: 12th January Please reach out to for more information

Deliver outstanding customer service via phone, email, and face-to-face interactions. We are seeking an experienced 1st/2nd Line Support Analyst to join our dynamic IT team. This role is ideal for someone with a strong technical background and a passion for delivering exceptional customer service.

Lloyd Recruitment Services in Epsom is a truly independent recruitment consultancy with over 29 years' experience supporting clients and candidates. We specialise in permanent, contract and temporary recruitment, placing professionals from trainee to Director level across SMEs and Blue-Chip organisations throughout the South East and UK-wide. Our established team of highly experienced consultants is dedicated to delivering a bespoke, high-quality recruitment service, built on long-term relationships and trust. What You'll Be Doing We believe our consultants should spend their time doing what they do best - recruiting. That's why all compliance, advertising, CV formatting and administrative tasks are handled by our dedicated support team. You will also work closely with an in-branch resourcer who ensures a strong flow of suitable candidates for your live roles. This structure allows you to focus on building relationships, filling roles and maximising your earning potential. Our consultants are not restricted to specific sectors, industries or geographical areas. You'll manage a mix of temporary, permanent and contract roles, giving you complete flexibility to grow and manage your desk in a way that works for you. Key Responsibilities Build strong, trusted relationships with new and existing clients, both over the phone and face-to-face Source, screen and interview candidates Manage the full recruitment lifecycle from initial vacancy to successful placement Develop and maintain a high-quality candidate pipeline using job boards, Linked In and networking opportunities Deliver excellent service to both clients and candidates Achieve agreed monthly and annual revenue targets The Ideal Profile Strong communication and relationship-building skills A competitive, target-driven mindset Resilience and determination to succeed Confidence, energy and professionalism Experience working within a recruitment agency environment Background in a sales-focused role Our Culture While we work towards clear goals, we don't micromanage or set unrealistic KPIs. We foster a progressive, supportive environment that allows consultants to grow their desks in their own way, with the backing of an experienced and collaborative team. What's On Offer Warm desk with active clients from day one Fair and achievable monthly targets Uncapped commission with strong earning potential Clawback scheme if a target is missed Supportive and positive working environment Increased annual leave in line with length of service Birthday off Additional days off throughout the year, plus Summer and Christmas company events Annual work anniversary thank-you gifts TPBN1_UKTJ

Lloyd Recruitment Services in Epsom is a truly independent recruitment consultancy with over 29 years' experience supporting clients and candidates. We specialise in permanent, contract and temporary recruitment, placing professionals from trainee to Director level across SMEs and Blue-Chip organisations throughout the South East and UK-wide. Our established team of highly experienced consultants is dedicated to delivering a bespoke, high-quality recruitment service, built on long-term relationships and trust. We are looking to expand our Sales team based in the centre of Epsom in Surrey. What You'll Be Doing We believe our consultants should spend their time doing what they do best - recruiting. That's why all compliance, advertising, CV formatting and administrative tasks are handled by our dedicated support team. You will also work closely with an in-branch resourcer who ensures a strong flow of suitable candidates for your live roles. This structure allows you to focus on building relationships, filling roles and maximising your earning potential. Our consultants are not restricted to specific sectors, industries or geographical areas. You'll manage a mix of temporary, permanent and contract roles, giving you complete flexibility to grow and manage your desk in a way that works for you. Key Responsibilities Build strong, trusted relationships with new and existing clients, both over the phone and face-to-face Source, screen and interview candidates Manage the full recruitment lifecycle from initial vacancy to successful placement Develop and maintain a high-quality candidate pipeline using job boards, Linked In and networking opportunities Deliver excellent service to both clients and candidates Achieve agreed monthly and annual revenue targets The Ideal Profile Strong communication and relationship-building skills A competitive, target-driven mindset Resilience and determination to succeed Confidence, energy and professionalism Measurable background in a phone based or face to face sales role Background in a sales-focused role, working to sales targets Happy working to sales targets and goals Our Culture While we work towards clear goals, we don't micromanage or set unrealistic KPIs. We foster a progressive, supportive environment that allows consultants to grow their desks in their own way, with the backing of an experienced and collaborative team. What's On Offer Warm desk with active clients from day one Fair and achievable monthly targets Uncapped commission with strong earning potential Clawback scheme if a target is missed Supportive and positive working environment Increased annual leave in line with length of service Birthday off Additional days off throughout the year, plus Summer and Christmas company events Annual work anniversary thank-you gifts To be considered for the role you must have previous sales experience gained in an office based/phone or face to face role. Candidates must be located within a commutable distance to Epsom, Surrey. TPBN1_UKTJ

Accounts Assistant Shrewsbury Temporary Monday to Friday, 8.30am 5pm but the client can be flexible £13.00 per hour Our client is recruiting for an Accounts Assistant to join a friendly team based in Shrewsbury. This is a temporary position with an immediate start, and theyre happy to offer flexible working hours across the week if needed. Duties will involve: Credit Control Purchase Ledger management Monitoring finance team inboxes Answering phone calls within the department Handling petty cash Processing expenses and credit card transactions Setting up new supplier and customer accounts Resolving supplier and customer queries General ad hoc admin tasks Skills and Experience The successful candidate will need to have experience of working in a similar role and be available to start work at short notice. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you. Reference: BLB26780 TPBN1_UKTJ

Our client, a highly reputable and award-winning Motor Trade Dealership in Epsom, is seeking a dedicated Automotive Customer Service Advisor to become a key member of their dynamic Aftersales Support Team. This is an excellent opportunity for individuals passionate about delivering exceptional customer experiences within a professional, supportive environment. As the Service Advisor, you will be at the forefront of the dealerships commitment to customer satisfaction and industry excellence. Benefits: Competitive basic salary of £28,000 - £30,000 per annum, with potential on-target earnings (OTE) exceeding £45,000 through performance-based bonuses 25 days holiday plus bank holidays Private healthcare scheme Access to the dealerships Employee Car Scheme for discounted vehicle use Discounted rates on vehicle servicing, repairs, and parts Manufacturer-accredited training to support career development within automotive aftersales A supportive, award-winning team environment focused on professional growth and employee satisfaction Responsibilities include: Manage vehicle repairs to ensure they are completed on time and meet brand standards Deliver outstanding customer service that exceeds expectations Handle multi-channel communications via phone, email, and face-to-face interactions Achieve and aim to surpass manufacturer customer satisfaction scores Upsell additional services or repairs where appropriate Coordinate vehicle collection and delivery processes efficiently Manage parts ordering and provide updates on delayed work Prepare vehicles thoroughly for customer check-out Resolve customer complaints promptly and professionally Utilise RSA & 1 Link systems to ensure smooth service operations Manage follow-up communications and customer care throughout their journey Candidate profile: Experienced Service Advisors from main dealerships or similar environments are encouraged to apply Service Advisor Trainees with strong customer service skills, both written and verbal, eager to start or develop their career in automotive customer service Ambitious individuals with a positive attitude and excellent communication skills Customer-focused mindset with a passion for delivering quality service Enthusiastic team players seeking professional growth and development opportunities Why join our clients dealership team? Our client is committed to creating a workplace where employees thrive. As a Service Advisor, you will benefit from comprehensive training, industry-leading rewards, and uncapped earning potential. The dealership fosters a culture of support and recognition, valuing every team members contribution and offering clear pathways for career progression in the automotive industry. If you are passionate about delivering exceptional customer service and want to develop your career as a Service Advisor, we would love to hear from you. To find out more about this exciting opportunity or explore other Automotive Jobs in Epsom, Surrey, contact Liam Buffenbarger at Perfect Placement, the UKs leading Automotive Recruitment Consultancy. Start your journey toward a rewarding automotive career today. TPBN1_UKTJ