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  • Application Support Lead
    Application Support Lead
    hace 6 días
    £50000–£70000 anual
    Jornada completa
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

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  • Sales Account Manager (Property Services)
    Sales Account Manager (Property Services)
    hace 8 días
    £56000–£60000 anual
    Jornada parcial
    Raynes Park, London

    Job Overview – Sales Account Manager (Property Services) We are seeking a highly motivated and experienced Sales Account Manager to lead business development activities and manage key client relationships within the UK residential property market, with a particular focus on Chinese-speaking clients. This role will be responsible for developing strategic partnerships with landlords, building a strong client portfolio, and driving sustainable revenue growth across our property services operations. The successful candidate will act as a trusted commercial liaison for clients and internal stakeholders, ensuring that tailored solutions are delivered in line with customer requirements and business objectives. Key Responsibilities • Identify, target, and secure new business opportunities within the UK property market, with an emphasis on serving Chinese-speaking investors, tenants, and landlords., • Develop and implement structured sales strategies, pipeline plans, and client acquisition initiatives to drive revenue growth and market penetration., • Build and maintain long-term relationships with key landlords, property developers, and tenant clients, ensuring high standards of customer satisfaction and retention., • Act as the primary account manager for major clients, providing professional advisory services, regular performance updates, and issue resolution support., • Collaborate closely with internal departments including lettings, marketing, compliance, and operations teams to ensure seamless service delivery., • Attend property viewings, negotiations, client meetings, and industry events to promote company services and maintain strong commercial visibility., • Accurately maintain CRM records relating to client profiles, sales performance, and communication history., • Prepare regular business development reports and sales forecasts for senior management., • Support marketing campaigns and market-promotion initiatives targeted at the Chinese-speaking property sector. Candidate Requirements • Excellent interpersonal and cross-cultural communication skills, with strong negotiation, persuasion, and problem-solving abilities., • Ability to manage multiple client accounts independently within a target-driven sales environment and consistently achieve agreed sales objectives., • Minimum 5 years’ experience within property services, real estate sales, or account management, with a proven track record of meeting or exceeding sales targets., • Substantial experience working with Chinese-speaking clients, preferably within the UK property market., • Strong understanding of the UK housing market, including landlord-tenant relationships and lettings procedures., • Proficient in CRM systems and Microsoft Office applications., • Bachelor’s degree or above in Business, Marketing, Real Estate, or a related discipline., • Fluency in spoken and written Mandarin and professional working proficiency in English; Cantonese language skills are desirable but not essential.

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  • Marketing Executive – Khí Tâm Therapy UK
    Marketing Executive – Khí Tâm Therapy UK
    hace 9 días
    £15–£25 por hora
    Jornada parcial
    London

    We are a fast-growing wellness and therapy ecosystem led by an internationally recognized Founder, focused on delivering evidence-based, holistic healing methods to individuals and communities in the UK and globally. As we expand our UK operations, we seek a proactive Marketing Executive to support our brand development, coordinate with agencies, and ensure a consistent, high-quality digital presence. Role Overview The Marketing Executive will work directly with the Founder once a week in the office and remotely for the remaining days. This role requires excellent communication skills, strong organizational abilities, basic content creation skills, and confidence in managing agency partners. A key part of this position involves managing and coordinating the Founder’s and Company’s social media channels, ensuring smooth alignment across all external partners. Key Responsibilities 1. Marketing Coordination • Support planning and execution of multi-channel marketing campaigns., • Work closely with external marketing and creative agencies to ensure deliverables are aligned, timely, and on-brand., • Prepare weekly marketing activity reports and insights for internal review., • Social Media Management (Founder + Company), • Manage and coordinate the daily operations of the Founder’s and the Company’s social media channels (Instagram, Facebook, TikTok, YouTube, LinkedIn)., • Schedule posts, manage content calendars, and ensure consistent brand voice., • Coordinate with agencies for content planning, approvals, and performance updates., • Monitor engagement, respond to basic community interactions, and escalate issues when needed. 3. Content Production (Basic Level) • Capture short-form content during weekly sessions with the Founder (mobile phone acceptable)., • Edit basic videos for Reels, TikTok, and Shorts using tools like CapCut or VN., • Create simple graphics and marketing materials when necessary (e.g., using Canva). 4. Founder Support (Weekly) • Attend one weekly in-person working session with the Founder., • Assist in content shoots, brainstorming sessions, workshop preparations, and marketing admin tasks., • Maintain discretion, professionalism, and excellent time management. Requirements • 1–3 years of experience in Marketing, Social Media, or related roles., • Ability to manage and coordinate multiple social media platforms., • Strong communication, organisation, and time-management skills., • Basic content creation and video editing skills., • Confidence working with agencies and managing briefs and timelines., • Self-motivated, detail-oriented, and comfortable working independently., • Ability to thrive in a founder-led, fast-growing environment., • Desirable, • Experience in wellness, healthcare, education, or service-based industries., • Familiarity with Canva or Adobe tools., • Understanding of paid ads or performance-driven marketing., • Experience in hybrid or international teams. What We Offer • Hybrid working arrangement with one in-office day per week., • Direct mentorship from the Founder and opportunities for rapid growth., • Supportive, mission-driven working culture., • Career advancement pathways as the UK operation scales.

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  • Senior Sales Consultant
    Senior Sales Consultant
    hace 14 días
    £35000–£45000 anual
    Jornada completa
    Croydon

    Are you an experienced property professional ready to take your career to the next level? We’re looking for ambitious, switched-on Senior Lettings or Sales consultants to join our award-winning team at Streets Ahead Estate Agents one of South London’s most established and respected independent agencies. This is your opportunity to work with a high-performing, supportive team in a fast-paced environment where results are rewarded and career growth is real. For the right individual, this role also offers a clear pathway to progress into a “Number 2” position within the branch an ideal step toward management. You’ll be joining a business that genuinely invests in its people, recognises talent, and promotes from within. Duties • Engage with prospective tenants or buyers promptly and professionally, providing expert guidance throughout the negotiation process., • Conduct property viewings, highlighting key features and benefits to generate interest and facilitate negotiations., • Negotiate terms of tenancy or sale agreements confidently, aiming to achieve mutually beneficial outcomes for clients and the agency., • Manage existing client relationships by providing exceptional customer service, answering queries, and maintaining regular communication., • Develop new business opportunities through proactive outreach, networking, and leveraging local market insights., • Prepare accurate and comprehensive documentation for offers, agreements, and contracts ensuring compliance with legal requirements., • Collaborate closely with colleagues across departments to coordinate viewings, offers, and administrative tasks efficiently., • Proven experience as a Letting or Sales Negotiator or in a similar customer service-driven sales role within the property sector., • Strong interpersonal skills with the ability to build rapport quickly and confidently negotiate deals., • Excellent communication skills—both verbal and written—with an energetic and positive attitude., • Demonstrated ability to deliver exceptional customer service while managing multiple priorities effectively., • Knowledge of relevant legislation, regulations, and best practices in property lettings or sales is highly desirable., • A proactive approach with strong organizational skills to manage appointments, follow-ups, and documentation accurately., • Valid driver’s license preferred for facilitating viewings and client meetings across multiple locations. Join us as a Senior Letting or Sales Negotiator where your enthusiasm fuels success! We value motivated individuals who thrive on delivering outstanding service while achieving targets in a vibrant environment. This role offers an excellent platform to develop your career further within the property industry while making a real difference for our clients every day.

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  • BUSINESS & FINANCIAL PROJECT MANAGEMENT PROFESSIONAL
    BUSINESS & FINANCIAL PROJECT MANAGEMENT PROFESSIONAL
    hace 28 días
    Jornada completa
    Norbury, London

    Employer: M&N Brothers Ltd 📌 Work Location: 1513–1515 London Road, Norbury, London, SW16 4AE 🕒 Employment Type: Full-Time, Permanent ⏰ Working Hours: Monday to Friday, 9:00 AM – 5:00 PM (40 hours per week) 💷 Salary: £42,000 per annum M&N Brothers Ltd is a well-established property management and business services company operating across London. We specialise in property operations, financial planning, and strategic project development. As part of our expansion, we are looking for a highly skilled Business and Financial Project Management Professional to support our executive operations and lead high-value business initiatives. Role Overview The successful candidate will manage complex business and financial projects, monitor organisational performance, and provide strategic support to senior management. This role combines financial expertise, project leadership, and operational analysis to drive company growth. Key Duties & Responsibilities • Lead business and financial projects from planning through to completion., • Conduct financial analysis, risk assessments, and performance evaluations to support decision-making., • Prepare business cases, project plans, feasibility studies, and financial forecasts., • Develop and monitor budgets, financial models, KPIs, and operational reports., • Coordinate with internal teams, clients, external partners, and stakeholders to deliver project objectives., • Identify operational inefficiencies and implement process improvements., • Ensure compliance with UK financial regulations, reporting standards, and internal policies., • Prepare high-quality project documentation, presentations, and executive reports., • Support long-term business planning, investment analysis, and portfolio management., • Contribute to strategic initiatives that improve company growth and operational performance. Required Skills, Experience & Qualifications • Bachelor’s degree (or equivalent) in Business, Finance, Project Management, Economics, or related field., • Minimum 3 years’ experience in business project management, financial management, or strategic planning., • Proven ability to manage complex projects and meet deadlines., • Strong analytical skills with expertise in financial analysis, budgeting, and forecasting., • Excellent communication, presentation, and stakeholder management skills., • Advanced knowledge of MS Office, especially Excel and PowerPoint., • Ability to work independently, manage workloads efficiently, and deliver accurate results. Why Work With Us • Highly competitive salary, • Professional and supportive work culture, • Opportunities for long-term career growth, • Structured working hours and a stable employment environment

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  • Butcher Manager
    Butcher Manager
    hace 1 mes
    £18–£20 por hora
    Jornada completa
    Morden

    We are looking for a motivated, experienced and hands-on Butcher’s Shop Manager to lead day-to-day operations at The Meat Stop, a growing butcher shop with a strong reputation for quality, service and innovation. This is an excellent opportunity for someone who is confident in both butchery and management, and who can drive the business forward. Key Responsibilities Butchery & Product Quality Carry out skilled butchery: cutting, trimming, deboning and preparing meats to shop standards. Maintain high levels of quality control, product display and stock rotation. Ensure all food safety, hygiene and HACCP procedures are followed. Shop Operations Oversee daily shop opening, closing, cleanliness and organisation. Manage stock levels, place supplier orders and reduce waste. Handle cashing up, EPOS entries and daily reporting. Team Leadership Supervise and support staff, including training, rota planning and performance management. Maintain a positive, efficient working environment. Lead by example with strong customer service and professional standards. Customer Service Greet and assist customers, handle special requests, and manage complaints professionally. Support in building strong customer relationships and improving overall shop experience. Compliance & Safety Ensure compliance with UK food safety legislation, allergens, hygiene and record-keeping. Maintain accurate documentation: temperature logs, cleaning schedules, HACCP checks, and deliveries. ✅ Requirements Minimum 2–3 years’ experience in butchery (shop or commercial). Previous supervisory or management experience (preferred). Strong knowledge of meat cuts, preparation and portioning. Good understanding of food safety standards and HACCP. Organised, reliable, and able to work independently. Strong communication and customer-facing skills.

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  • Sales Coordinator - Bookings & Event Sales at GO Action Forest
    Sales Coordinator - Bookings & Event Sales at GO Action Forest
    hace 1 mes
    £24400–£26000 anual
    Jornada completa
    Whyteleafe

    Join the Adventure: Full-Time Events Sales & Management Role at GO Action Forest Are you a confident communicator with a passion for people, sales, and outdoor experiences? Do you thrive in a fast-paced, fun, and supportive environment? Then we want to hear from you! GO Action Forest is South London & Surrey’s ultimate outdoor action venue, proudly home to GO Paintball London and GO Laser Tag London. Set across an epic 50-acre purpose-built forest in Whyteleafe, we run the UK’s leading Paintball and Forest Laser Tag events, led by the former UK #1 Paintball Player. We’re now looking for an enthusiastic, sales-driven team player to join our growing Events management team as an Events Organiser - helping customers organise unforgettable experiences and making the magic happen out in the forest. The Role: Sales & Events Organiser This full-time role splits your time between our friendly Warlingham office and our stunning Forest venue in Whyteleafe. You’ll play a vital role in the customer journey - from first enquiry to final mission. Your Responsibilities Include: • Speaking to warm leads – friendly phone calls, WhatsApp messages, and emails to help customers plan epic birthdays, stag dos, or group adventures, • Using your sales skills to convert enquiries into bookings and upsell fun event upgrades, • Supporting event days from the hub of the forest as an Events Manager - including sign-ins, check-ins, face-to-face sales, team briefings, and group management, • Building strong rapport with customers, guiding them from “we’re thinking of booking…” to “that was the best day ever!” You’ll receive full training across all aspects of the role, with opportunities to grow in sales, logistics, customer service, event support, marketing, partnerships and team leadership. Who We're Looking For: No prior experience? No problem - full training is provided. However, the following experience or traits would be a strong advantage: • Experience in sales or telesales, • A background in events or outdoor activity environments, • Confidence in outbound calling and following up warm leads, • Comfortable working towards targets and achieving results, • Excellent communication and interpersonal skills, • A positive, team-first attitude and willingness to get stuck in, • Leadership qualities to motivate both customers and teammates, • Comfortable using CRM systems, WhatsApp, and digital communication tools Location & Hours: • Full-time, based between our Warlingham office and Whyteleafe forest venue, • Salary: £24,400 - £26,000 OTE, depending on experience and performance What We Offer: • A fun, supportive and motivated team of 50+ outdoor event staff, • 1-on-1 training and ongoing e-learning support, • Real variety - working both in the office and at our forest One of the most unique and exciting things about our culture at GO Action Forest is that every team member plays a key role in shaping our future. Your input will be valued across the board - whether it’s improving existing processes, pitching fresh ideas, helping develop future activities and projects, or even contributing to decisions around new business ventures and acquisitions. We believe the best ideas come from within the team, and we’re always evolving together. How to Apply: Please send your CV along with a Cover Letter (without using AI), to explain: • Why you’re a great fit for this role, • How you’d bring energy, drive and customer care to our team If your application is successful, we’ll reach out via WhatsApp to arrange the next steps. Please ensure your mobile number (linked to WhatsApp) is included and correct on your CV. We can’t wait to meet our next team legend. Join us and help make amazing adventures happen! Kind regards, The GO Action Forest Team Whyteleafe, Surrey | Warlingham, South London

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  • Live-in housekeeper/house manager
    Live-in housekeeper/house manager
    hace 1 mes
    £2400–£2500 mensual
    Jornada completa
    London

    Live-in Housekeeper / House Manager We currently looking for a dedicated, discreet, and well-organised Live-in Housekeeper / House Manager to take care of cleaning, cooking, and the smooth daily running of a private residence currently under refurbishment. The property is located within the Wandsworth complex, on Heathfield Road, SW18 3HR, London, in close proximity to Wandsworth Prison. The residence is completely independent and not affiliated with the institution. The entire area is highly secured and permanently monitored, offering a safe, stable, and controlled working environment. At this stage, the workload is moderate. However, starting from January 2026, OtiPro will expand its household team, and the selected candidate will become an essential part of the property management staff. Key Responsibilities Perform daily cleaning and housekeeping tasks, maintaining a tidy and welcoming home. Prepare meals with a focus on European and Mediterranean cuisine. Manage household supplies and ensure smooth day-to-day operations. Maintain discretion, professionalism, and high standards of household management. Candidate Profile Proven experience in housekeeping, cooking, and household management. Trustworthy, discreet, and detail-oriented with strong organisational skills. Must have the legal right to work in the UK (mandatory). Must possess a UTR Number (Unique Taxpayer Reference). Willingness to live on the premises full-time. What We Offer Accommodation and meals provided. Training and professional development offered by OtiPro. A safe, fully secured, and supportive work environment. Opportunities for growth as the household team expands in 2026. Job Details Experience: Required. Employment type: Full-time, live-in position. Salary: £2,400 – £2,500 per month. Start date: January 2026. Location: Heathfield Road, SW18 3HR, London – within the Wandsworth complex (fully secured area, near Wandsworth Prison). We also welcome applications from couples who meet the above criteria. If you are a motivated, reliable, and professional individual with a passion for service excellence, we would love to hear from you.

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  • Invigilator
    Invigilator
    hace 2 meses
    £13.7–£15 por hora
    Jornada parcial
    Croydon

    Job Description: Job description : Test Administrator/Invigilator Location: Winway College of Business and Technology ,AMP House, 5th Floor, Dingwall Road, Croydon – CR0 2LX Contract Type: Zero Hours Hours: Varied Salary: 13.70 -15.00 pounds per hour (GBP). We are looking to expand their test centre teams of invigilators and test administrators and seek professional, knowledgeable and driven individuals to join the WINWAY family. You will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times. Key accountabilities will include the following · Conducting visual security and identity checks on candidates · Providing efficient test delivery to the candidates · Walkthrough testing rooms every 5 to 10 minutes once and/or continuous invigilation in the exam room as needed · Setting up the exam with all the needed exam materials and making it ready for the next round of exams. · Providing the highest levels of customer service at all times · Ensuring that candidate needs are met with understanding and respect · Performing test centre opening and closing procedures · Ensuring equipment and workstations are properly set up and cleaned ahead of each exam session · Dealing with candidates signing in as required, ensuring the test process is clearly explained to candidates, and providing test results to candidates as needed · Writing/Reporting incidents to the supervisor and on exam invigilator portals · Reaching out to the respective exam help desks to solve issues and to find solutions for the incidents/issues. · Receiving, guiding, directing and sending off the exam candidates to make them feel less stressed and feel comfortable during their time in the test centre. · Giving deep attention to detail and being vigilant to make the exam/testing process smoother. · Recording attendance and attending candidates at the registration by verifying their respective, relevant and appropriate IDs. · Experience of a customer facing role, ideally from a testing environment Strong communication and customer service skills · An ability to work under pressure and sometimes deal with difficult situations · Lots of initiative · Strong attention to detail · First class administrative and communication skills.

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