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Policy assistant jobs in United Kingdom

Dream Works
Commis Chef
4 days ago
£15–£16 hourly
Full-time
London
We are hiring experienced Commi Chefs to work at a client restaurant. Exerience is mandatory. Assist senior chefs in daily food preparation and cooking Prepare ingredients (chopping, peeling, portioning) as per kitchen requirements Maintain high standards of food hygiene and safety (HACCP) Keep the kitchen clean, organised, and well-stocked Follow recipes and presentation guidelines consistently Support the team during busy service periods Ensure proper storage and rotation of food items Comply with health & safety and company policies
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Hosco
Food & Beverage Assistant
6 days ago
Full-time
London
FOOD & BEVERAGE ASSISTANT (CASUAL CONTRACT) – LOCKE LONDON TOWER BRIDGE We are looking for an enthusiastic and service-driven Food & Beverage Assistant to join our on-property hotel team. This role involves delivering high-quality service across our restaurants, bars, banqueting, and in-room dining outlets while ensuring every guest enjoys a warm and memorable experience. This is a great opportunity for individuals passionate about hospitality who enjoy working in a fast-paced, team-oriented environment. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space Present menus, answer questions about dishes and beverages, and accurately record orders Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature Refill drinks, clear used plates, and maintain a clean and organised dining area Process payments, whether by credit card or room charging Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them Ensure tables are set up appropriately, and the dining area is clean and tidy Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Friendly, attentive and professional customer service skills Natural influencing skills with a knack for managing expectations Strong communication and interpersonal abilities Ability to work effectively as part of a team Basic food and beverage service knowledge Good attention to detail and cleanliness standards Ability to work in a fast-paced environment Time management and multitasking skills Positive attitude and willingness to learn Ability to follow procedures and service standards YOUR PROVEN TRACK Previous experience in food & beverage or hospitality is preferred but not essential Experience working in a hotel, restaurant, café, bar, or similar environment is an advantage Experience in a guest-facing or customer service role Willingness to work flexible shifts, including weekends and public holidays On-the-job training provided for candidates with the right attitude Food safety or hygiene certification preferred (where applicable) Basic cash handling or POS skills (an advantage) WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
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AKI Restaurant
Interviews today
Bartender
11 hours ago
£15–£16 hourly
Full-time
London
AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Bartender who is excited to join a new project and help deliver the AKI experience in one of the world’s most vibrant cities The Job • Prepare and serve alcoholic and non-alcoholic drinks accurately and efficiently, following standard recipes and guest requests., • Provide friendly and attentive service, taking orders promptly and offering thoughtful drink recommendations., • Maintain the cleanliness and organization of the bar area throughout your shift, ensuring a welcoming and hygienic environment., • Ensure all drinks are prepared and served in accordance with company standards and all health and safety regulations., • Restock bar supplies and communicate low inventory levels to management proactively., • Adhere to all licensing laws, health and safety, and hygiene policies., • Assist with bar setup and closing procedures as needed to ensure smooth operations., • Work collaboratively with the entire bar and wider team to ensure seamless and efficient service., • Engage with guests in a professional and courteous manner, enhancing their overall experience., • Stay informed about current beverage trends and new products to continuously grow your knowledge. Job Requirements • Proven experience as a Bartender in a busy bar or restaurant setting., • Solid knowledge of classic cocktails, spirits, wines, and beers., • Excellent customer service skills with a friendly and approachable demeanor., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • Strong organizational skills and attention to detail, especially regarding cleanliness and stock management., • A positive attitude and a team player mindset
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Genuine restaurants limited
Waiter / Waitress
14 hours ago
£14.5–£15 hourly
Full-time
London
Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods
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Hosco
Housekeeping Supervisor
21 hours ago
Full-time
London
Summary: Housekeeping Supervisor is responsible for the operational management of all Housekeeping functions and may be assigned to manage accommodation area or assigned Public areas day/night or Crew area or Pool area. Housekeeping Supervisor possess a keen understanding of the importance of exceptional service to ensure complete guest and team satisfaction while providing strong leadership to all team members. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1) Responsible for meeting or exceeding all KPIs that are directly influenced by this role. a) Achieving ratings/targets that are set by the company. 2) Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3) Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4) Supervises all cleaning processes in the public/crew areas. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 5) Directs, coaches, supports, supervises, and evaluates the performance of all direct reports. 6) Manages the assignment of duties, responsibilities, and workstations to his/her staff. 7) Observes and evaluates staff and work procedures to ensure quality standards and services are met. 8) Collaborates with the Executive Housekeeper to review the requirements of the day’s schedule, before briefing AHSK or HSKS 9) Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 10) Will be responsible for auditing crew timecards, with the guidance of Housekeeping Manager 11) Attends meetings, training activities, courses and all other work related activities as required. 12) Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 13) Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 14) Responsible for Sanitation Logs and SQM Logs. 15) Perform inventories of linen, amenities etc. once a month or as often as needed. 16) Conduct /oversee on-the-job training with new hire subordinates or employees on cross training. 17) Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 18) Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 19) Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 20) Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.
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NLDC
Trainee Dental Nurse
1 day ago
£14–£15.5 hourly
Full-time
London
We are offering an exciting opportunity for individuals ready to step into the world of dental nursing. Whether you’re switching careers or just starting out, we’re here to support you. No previous experience? That’s perfectly fine – we’ll provide all the training you need. All we ask is that you bring a positive attitude and a genuine eagerness to learn. As a Trainee Dental Nurse, you’ll work alongside experienced professionals in a fast-paced environment, gaining practical skills and knowledge to build a lasting career in healthcare. Key Responsibilities: • Prepare treatment areas and assist clinicians during dental procedures, • Support patients with information about their treatment and recovery, • Update medical records and manage appointments, • Assist with dental lab tasks and keep track of stock and materials, • Maintain a clean and safe clinical environment following infection control policies Candidate Requirements: • A warm, supportive personality with a strong interest in dentistry, • Good interpersonal and communication skills, • Ability to stay organised and follow clinical procedures accurately, • Commitment to professionalism, discretion, and patient confidentiality, • Reliable, punctual nature and presentable appearance, • Eligibility to work in the UK, • Enrolment in, or willingness to enrol in, a recognised dental nursing qualification (e.g., NEBDN Diploma) What We Offer: We’re committed to helping you grow with benefits including: • Competitive salary based on your role and experience, • Structured training and career development support, • Uniform and PPE provided, • Access to a workplace pension scheme, • Employee Assistance Programme for everyday wellbeing, • Basic healthcare cover, • Regular reviews to support your professional progression Our practice is easily reachable via public transport, making commuting straightforward and stress-free. If you're motivated to start a fulfilling career in dental healthcare, we’d love to hear from you.
Immediate start!
No experience
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LPM (La Petite Maison) 🍋🍅
Host / Hostess
1 day ago
£14–£16 hourly
Full-time
Mayfair, London
🍋About LPM 🍅 At La Petite Maison (LPM) we believe that the heart of our success is our people. As a leading name in the hospitality industry, we're dedicated to hiring the best talent to create unforgettable dining experiences. LPM operates in vibrant and dynamic cities around the world: London, Dubai, Miami, Abu Dhabi, Hong-Kong, Riyadh, Doha, Limassol and Mykonos. Join us and be part of a team that values quality, diversity, and innovation. Job Summary We are seeking a friendly and professional Host/Hostess to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a positive dining experience. This role requires excellent communication skills and a passion for providing exceptional guest services in a restaurant or hospitality environment. Duties • Greet guests upon arrival with a warm and welcoming attitude., • Manage reservations and seating arrangements to optimise guest flow., • Assist guests with inquiries regarding the menu, specials, and restaurant policies., • Maintain cleanliness and organisation of the front-of-house area., • Communicate effectively with kitchen staff and waitstaff to ensure timely service., • Handle phone calls with professionalism, demonstrating excellent phone etiquette., • Provide assistance during busy periods to enhance overall guest satisfaction. What are we looking for • Previous experience in a restaurant or hospitality setting is preferred but not essential., • Strong communication skills are vital, with an ability to engage positively with guests and team members alike., • A background in guest services or hotel operations would be advantageous., • Ability to work in a fast-paced environment while maintaining attention to detail is crucial. In return, you will be rewarded with • Enjoy our amazing staff meals whilst on duty, • Flexible working schedule to ensure you have a great work-life balance, • Treat yourself to a 50% employee discount, • £500 employee referral bonus, • Employee of the month awards and recognition, • Progress throughout the business through our Training and career progression plans, • Secure your future with our Company Pension scheme, • Team building events, • Seasonal staff parties, • Opportunities to travel around the world to our international venues. If you have a passion for hospitality and enjoy helping others, we invite you to apply for this exciting opportunity as a Host/Hostess!
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Hosco
Accounts Payable Supervisor
2 days ago
Full-time
London
ACCOUNTS PAYABLE SUPERVISOR - LONDON HQ The Accounts Payable Supervisor is a hands on position responsible for the delivery and supervision of core Accounts Payable tasks including timely processing of invoices and payments while maintaining strong controls, effective vendor relationships, and compliance with financial policies. Reporting into the Head of Finance – Shared Services, the role is critical to supporting our hotel operators and maintaining strong supplier relationships. This is an executional role for someone with hotels experience, who enjoys working in high performing teams and has a strong attention to detail. This role is based at our London Bridge office 5 days per week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS As Supervisor you will be responsible for the oversight of day-to-day team tasks for your region enabling the timely processing of invoices and payments. You will act as a point of escalation for queries and be asked to deliver more complicated tasks and resolve more complex issues. Invoice Processing & Documentation Ensure the review and accurate coding of supplier invoices in the finance system. Ensure proper approvals are obtained in line with company delegation of authority. Ensure that invoices are matched to purchase orders or other supporting records where applicable. Maintain digital and physical AP records in accordance with audit standards. Support audit requests as needed. Payments & Reconciliation Support the delivery of weekly and monthly payment runs across multiple European jurisdictions. Ensuring the timely reconciliation of supplier statements and resolve discrepancies in a timely manner. Monitor aged payables and escalate overdue invoices or critical vendor issues. Vendor & Internal Stakeholder Support Act as a point of contact for suppliers regarding invoice status, payments, and queries. Act as point of escalation for region. Support hotel finance teams and central functions with AP‑related information, clarifications, and month‑end requirements. Ensure new supplier setup is completed with full compliance checks (bank validation, tax documentation, etc.) Month-End & Reporting Assist with month-end close activities, including accruals and AP ledger reviews. Ensure all AP activities comply with internal financial controls, procurement guidelines, and local statutory requirements (e.g., VAT, invoice content rules). THE FIRE YOU CARRY A track record of problem solving Great attention to detail and accuracy – working consistently to a high standard Advanced MS Office skills. Confident manner and ability to work well under pressure. Excellent organisation and prioritisation skills with the ability manage own workload and support others in managing and prioritising workloads. Strong communication and interpersonal skill. The ability to work in a team as well as individually. YOUR PROVEN TRACK Experience working in a fast paced and high-volume Accounts Payable team for at least 3 years. Experience using financial systems to automate invoice processing (e.g. NetSuite, Oracle, SAP) Experience working in hotel industry Experience working across multi-jurisdiction environment Preferred experience of supervising a team Preferred experience as project SME with examples of practical problem solving WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
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Inspire Care Out Reach
Support Worker
2 days ago
Full-time
London
Job Title: Support Worker Location: London and Kent area. (Please note that work location may vary in line with company and service needs). Reports To: Supported Living Manager Employment Type: Full time (Shift-based, including evenings, weekends, and sleep ins where required) *NOT SUITABLE FOR CANDIDATES REQUIRING COS SPONSORSHIP NOW, OR IN THE FUTURE* Role Purpose: The Support Worker plays a vital role in delivering high quality, person-centred care and support to individuals with a range of needs. The role focuses on promoting independence, dignity, choice, and community inclusion, while ensuring the safety and wellbeing of service users at all times. Key Responsibilities Person Centered Support • Provide day-to-day support to service users in line with individual care and support plans, • Promote independence, life skills, and social inclusion, • Support service users with daily living activities including personal care, meal preparation, and household tasks where required, • Encourage participation in community activities, education, training, and employment opportunities Health, Safety, and Wellbeing • Safeguard the physical and emotional wellbeing of service users, • Follow all safeguarding, health and safety, infection control, and medication procedures, • Accurately record and report incidents, concerns, and changes in service user needs, • Work in line with CQC standards, company policies, and statutory requirements Communication and Teamwork • Work collaboratively with supervisors, colleagues, families, and external professionals, • Maintain professional boundaries and respectful relationships at all times, • Attend team meetings, supervision sessions, and mandatory training Transport and Community Access • Support service users to attend appointments and community activities, • Drive service users where required as part of their support plan Essential Requirements • Must have the right to work in the UK, • Must NOT require Certificate of Sponsorship now or in the future, • Must hold a full and valid UK driving licence, • Ability to communicate clearly and professionally in English, both written and verbal, • A caring, patient, and reliable approach to supporting others, • Willingness to work flexible shifts, including weekends and holidays Desirable Experience • Previous experience in health or social care, • Experience supporting individuals with learning disabilities, mental health needs, autism, or complex needs, • Knowledge of safeguarding principles and person centred care What We Offer • Supportive management and supervision, • Ongoing training and development opportunities, • Opportunity to make a meaningful difference in people’s lives, • Career progression within a growing organisation Qualifications • Experience as a Support Worker and knowledge of safeguarding practices is essential, • Strong interpersonal, written and communication skills to build supportive relationships, • Strong command of the English Langauge, • Technical support skills to assist clients with basic digital or technological needs, • Ability to work collaboratively as part of a team, • Willingness to learn and adapt to client-specific requirements, • Previous experience in a care or support role is advantageous but not mandatory, • Relevant certifications in care or support work are beneficial Disclaimer This job description is not exhaustive. The duties and responsibilities listed above include, but are not limited to, those outlined and may be amended to meet the changing needs of the service and the organisation. Work location may vary based on operational requirements.
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Hosco
Maintenance Handyperson
2 days ago
Full-time
London
Citadines Islington Square London is seeking a confident Maintenance Handyperson to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Handyperson , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Responding to job log system registered works and completing all jobs assigned within the targeted timescale Monitoring engineering stock levels and logging shift activities on a regular basis and communicate appropriately when needed Reporting any hazards or defects to senior management Processing handover in line with Company guidelines To be successful in the role of Maintenance Handyperson , we require: Strong technical skills and willingness to learn Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Handyperson . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Organisation, Communication, Time Management, Fluent in English, Microsoft Office, Multitasking, Technical skills, Attention to Detail, Customer Focus, Team Work, Problem Solving
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Clays
Bartender
3 days ago
£15.33–£17.83 hourly
Full-time
London
Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2025 and 2026 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities • Preparing drinks, • Committing drink & food specifications to memory, • Engaging with our products and offering, • Execution of private and corporate events, • Delivering uniform drinks as per Clays guidelines, • Communicating the business and technology to our guests, • Understanding of our technology, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Maintaining Health & Safety expectations, • Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications • 2 - 3 years experience in a cocktail bar., • Excellent knowledge of classic cocktails, • Ability to work under pressure, • Experience in high volume bars, preferred not essential, • Excellent written and verbal communication in English, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
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Hosco
Front of House Supervisor
3 days ago
Full-time
London
FRONT OF HOUSE SUPERVISOR – LOCKE LONDON CANARY WHARF We are seeking an experienced and guest-focused Front of House Supervisor to lead our on-property front of house and guest services team. This role is responsible for ensuring smooth daily operations, exceptional guest experiences, and high service standards across reception, concierge, and guest relations. The successful candidate will be a confident leader with strong operational knowledge and a passion for hospitality excellence. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Guest Experience & Service Delivery: Oversee a guest‑first culture, ensuring every guest interaction aligns with our brand personality and service expectations Resolve guest concerns with empathy, urgency, and creativity Maintain high standards of cleanliness, ambience, and arrival experience in the lobby and front of house spaces Front Office Operations: Supervise the daily front of house operations during your shift, ensuring smooth check‑in, check‑out, and guest flow Monitor room availability, special requests, and VIP requirements, escalating where necessary Ensure accurate use of the PMS, payment processes, and guest profiles Work closely with Housekeeping and Maintenance teams to ensure rooms are ready, clean, and up to standard Follow operational SOPs and support the implementation of new procedures Team Support & Leadership: Lead and motivate the front of house team on shift, ensuring everyone is engaged and performing at their best Assist with training new employees and reinforcing brand service expectations Provide real‑time coaching to Front-of-House Assistants to improve service delivery and operational efficiency Support rota planning, shift briefings, and daily task allocation when required Financial & Rooms Performance: Encourage and support the upselling of room categories and hotel services Ensure accurate billing, cash handling, and financial controls at the Front Office desk Help the team meet daily revenue and KPI targets through confident and informed recommendations Systems, Technology & Compliance: Confidently use front of house systems (e.g.: PMS, POS, payment systems) and support team members with troubleshooting Ensure all data protection, health & safety, and security policies are followed Support the implementation of technology that enhances guest experience General Operations & Team Support: Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY A natural people-person, with good communication, coaching, and problem‑solving skills Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment Ability to work under pressure and adapt to changing priorities Skilled in leading shift operations for the rooms department and delivering exceptional guest experiences Solid commercial awareness with a desire to maximise room revenue opportunities YOUR PROVEN TRACK Previous experience in a front of house team leader/supervisor role within a lifestyle, boutique, or design‑led hotel is preferred Knowledge of PMS, POS and operational software WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.
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Chez Antoinette
Barista
4 days ago
£14–£14.5 hourly
Full-time
London
About Us Tucked away behind Victoria Street and only minutes away from St James’s Park and Victoria station, Chez Antoinette Victoria adds to the neighbourhood’s vibrant French restaurant. An oasis of calm locals would prefer us to keep a secret. “We wanted to create a canteen for the locals and provide the business community with a new dining-room” Jean-Baptiste Noel, JB, co-owner. Chez Antoinette Victoria draws inspiration from the beloved Parisian cafés, combined with a blend of Lyon’s famous guinguettes, reinterpreting classic dishes treating fresh seasonal ingredients with a modern sensibility. Summary of the role • Greet and meet guests., • Preparing and serving hot and cold beverages, ranging from simple to elaborate ones., • Assist with hosting during lunch time, • Organise daily counter, • Proficient in Latte Art, • Offer hot/cold drinks recommendations upon request., • Communicate efficiently with the Front of House and managers., • Maintaining inventory and equipment by cleaning and recording any defects., • Check your crockery and area for cleanliness and presentation and report any issues., • Arrange barista settings, maintaining a tidy section., • Keeping the work environment safe, sanitary, and organized., • To respect the Allergen standards laid out by the law and Chez Antoinette standards., • Participate in team briefings and have a keen interest in the daily life of the restaurant., • Follow all relevant Health and Safety regulations and policies., • Provide excellent customer service to guests, • Bright and positive personality In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Free staff meals, • You will be working in a central London
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Blank Street Coffee
Interior and FF&E Designer (Mid-level) | Global
4 days ago
Full-time
London
About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention to detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary... We're looking for an Interior Designer who is passionate about creating exceptional consumer experiences and excited to be part of our expansion. In this role, you will support all phases of the design and build process—from test fits and concept design through construction administration - with a strong focus on FF&E selection, as well as materials and supplier research and documentation. What You'll Own • Support the design, documentation, and execution of multiple high-quality projects by collaborating with all internal and external teams, • Assist with key initiatives from creation to implementation, • Contribute to ideating the conceptual framework for projects, • Work with the Design team and wider global team to maintain an on-brand project aesthetic appropriate to the market, • Provide regular updates to management and the project team, and work alongside and receive mentorship from Senior Designers., • Assist in coordinating with external consultants throughout the design process, • Support the determination and organisation of functional requirements, programming, space planning, and code analysis, • Help ensure design deliverables follow brand standards, including quality assurance policies and procedures, • Assist the Real Estate team in the due diligence process as needed, • Develop FF&E proposals, coordinating with suppliers and tracking communications, lead times, and budgets., • Research and evaluate new materials and suppliers, manage sample and prototype orders, and document all related communications. Requirements • BArch / MArch degree in a design or design-related field, including but not limited to Interior Design or Architecture, • 5+ years of professional design experience in commercial or hospitality projects, • Proven ability to support and contribute to both design concepts and technical documentation across multiple project phases., • Solid understanding of materials, finishes and space planning., • Excellent oral, written, and graphic communication skills;, • Strong problem-solving skills and a proactive, detail-oriented approach to your work., • Experience working in collaborative design teams and contributing to project coordination., • Excellent organisational and 'people' skills., • Proficient in the following programs: BIM (Revit), all things Google, Bluebeam, Adobe Creative Suite, • Possess a strong eye for FF&E selection and a passion for supplier and materials research. Benefits and Perks • Equity package, • Private health and dental insurance, • 25 days of annual leave (on top of bank holidays), along with an additional paid day a year 'to start something extraordinary' ✨ and pursue a passion, • A salary sacrifice scheme to spend on Cycle to Work, bike subscriptions, pensions and medical, • Access to 1Rebel off-peak classes at the sites near our office, for free!, • Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️✨, • Great culture with regular team events *Portfolios must be submitted for consideration **This role is based in London, and periodic travel may be required
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Hosco
Assistant Housekeeping Manager
5 days ago
Full-time
London
Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service. 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process. 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports. 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 10. Presents any overtime needs to Executive Housekeeper for a final approval. 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule. 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 14. Will be responsible for auditing crew timecards. 15. Attends meetings, training activities, courses and all other work-related activities as required. 16. Is responsible for conducting daily inspections in the areas assigned. 17. Is responsible for filling out performance evaluations. 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 20. Responsible for Sanitation Logs and SQM Logs. 21. Achieving ratings/targets that are set by the company. 22. Perform inventories of linen, amenities etc. once a month or as often as needed. 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training. 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.
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TeachCrest Ltd
Cover Supervisor
9 days ago
Full-time
Camden Town, Camden
Job Title: Cover Supervisor Job Type: Temporary / Contract / Permanent (Multiple roles available) Location: London Are you an experienced Cover Supervisor looking for flexible work, a long-term placement, or your next permanent role in a school? TeachCrest is a specialist education recruitment agency placing outstanding Cover Supervisors, Teaching Assistants, HLTAs, and SEN Support Workers in primary schools, secondary schools, and SEN settings across London and the surrounding areas. We are currently registering Cover Supervisors for immediate and upcoming placements and we want to hear from you. WHY REGISTER WITH TEACHCREST? • Flexible daily supply work, you choose the days you work, • Consistent long-term placements available for those wanting stability, • Permanent roles for those ready to settle into a school, • Competitive daily rates, • Weekly pay, straight into your account every Friday, • A dedicated consultant who actually knows your name and your preferences, • We never send you to a school without your agreement, • Full compliance support, we guide you through your DBS, references, and paperwork step by step, • Free to register, you have nothing to lose, • No hidden fees, ever WHAT THE ROLE INVOLVES: • Supervising classes in the absence of the class teacher, following work set by the school, • Maintaining a calm, focused classroom environment in line with the school’s behaviour policy, • Clearly explaining and facilitating set tasks across a range of subjects and year groups, • Supporting students with their work and escalating concerns to senior staff where necessary, • Taking registers and providing written feedback to the class teacher after each session, • Upholding the school’s values and contributing to a positive, safe learning environment WHAT WE NEED FROM YOU: • Previous experience working in a school or educational setting as a Cover Supervisor, Teaching Assistant, or similar role, • Confidence managing a classroom independently, including handling low-level disruption calmly and professionally, • Enhanced DBS check or willingness to apply (we guide you through every step), • Right to work in the UK, • Two professional references, ideally from a school or educational setting, • A genuine commitment to pupil welfare and creating a productive learning environment, • No formal teaching qualification required, relevant experience and the right attitude are what matter most ROLES WE ALSO PLACE: • Teaching Assistant (Level 1, 2 and 3), • Higher Level Teaching Assistant (HLTA), • SEN / 1:1 Support Worker (SEMH, ASD, PMLD), • Learning Support Assistant, • Early Years Practitioner HOW TO APPLY — 4 SIMPLE STEPS: 1. Apply via jobs today or get in touch directly, 2. Complete our registration form, we send it to you and guide you through it, 3. Submit your compliance documents, we handle the complexity, 4. Meet your consultant and start working We aim to respond to every application within 24 hours. About TeachCrest Ltd TeachCrest Ltd is a trusted education recruitment specialist operating under the highest standards, including the Conduct of Employment Agencies and Employment Businesses Regulations 2003 and Keeping Children Safe in Education (KCSiE) 2024. We are dedicated to ensuring the safety and compliance of all placements and committed to connecting educational institutions with skilled professionals to foster quality learning environments. All placements are subject to thorough compliance checks to maintain integrity and trust in educational recruitment
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Hosco
Executive Housekeeper
5 days ago
Full-time
London
Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr
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ANS CARE SOLUTIONS LIMITED
Office Manager
10 days ago
£35000–£40000 yearly
Full-time
London
ANS CARE SOLUTIONS LIMITED is a growing employment agency dedicated to providing high-quality staffing solutions and exceptional support services to clients and candidates. We are seeking an organised, proactive, and experienced Office Manager to oversee the daily operations of our office and support the continued growth of our business. Key Responsibilities • Manage the day-to-day administrative operations of the office, • Supervise office staff and coordinate administrative duties, • Maintain office systems, records, and filing procedures, • Support recruitment and staffing coordination activities, • Handle incoming calls, emails, and client enquiries professionally, • Monitor office supplies and manage supplier relationships, • Assist with payroll administration, invoicing, and timesheet processing, • Ensure compliance with company policies and relevant regulations, • Coordinate meetings, schedules, and staff communications, • Support senior management with operational and reporting tasks Requirements • Previous experience in an Office Manager or administrative management role, • Excellent organisational and multitasking skills, • Strong communication and interpersonal abilities, • Proficiency in Microsoft Office applications, • Ability to work independently and manage priorities effectively, • Experience within recruitment, healthcare staffing, or employment agencies is desirable, • Knowledge of compliance and office procedures within a regulated environment is an advantage Hours: 37.5 (Full Time) How to Apply Please send your CV and a cover letter
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Guasa Group
Catering and Events Driver - Fast Food
11 days ago
£14 hourly
Full-time
London
Catering and Events Driver Overview We are seeking a dedicated and skilled Catering and Events Driver to join our team. The ideal candidate will be responsible for providing high-quality driving and catering services for various events, ensuring that all food and beverage needs are met with professionalism and attention to detail. This role requires strong communication skills and the ability to work effectively in a fast-paced environment. Duties Operate van in a safe and responsible manner, adhering to all traffic regulations and company policies. Conduct pre-trip inspections of vehicles to ensure they are in good working order. Load and unload goods, ensuring proper handling and securing of items during transit. Communicate effectively with warehouse staff to coordinate deliveries and pickups. Maintain accurate records of deliveries, including mileage, fuel usage, and any incidents that occur during transport. Ensure compliance with all health and safety regulations while on the road and at loading/unloading sites. Provide excellent customer service during deliveries, representing the company professionally at all times. Support the catering team to prepare and present a variety of dishes according to client specifications and dietary requirements. Coordinate with event planners to understand catering needs and ensure timely delivery of services. Manage food inventory, including ordering supplies and maintaining stock levels. Operate delivery vehicles, including flatbed and van drivers, ensuring safe transport of food items to event locations. Maintain cleanliness and organisation of the kitchen and storage areas, adhering to health and safety regulations. Communicate effectively with clients, staff, and suppliers to ensure seamless service delivery. Assist in setting up and breaking down catering stations at events, providing excellent customer service throughout the process. Experience Previous experience in catering or a related field is preferred. Mechanical knowledge is advantageous for operating kitchen equipment efficiently. Experience as a delivery driver or in warehouse operations would be beneficial. Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, are essential for interacting with stakeholders and team members effectively. Valid commercial driving licence with appropriate endorsements for the type of vehicle being operated. Proven experience as a driver or in a similar role, particularly with flatbed or delivery driving. Strong mechanical knowledge to perform basic maintenance on vehicles as needed. Experience working in a warehouse environment is advantageous. A commitment to safety and attention to detail when handling goods during transport. Flexibility to work varied hours as required by the logistics operation. If you are passionate about driving, logistics, food service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Caterer.
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Beams Of Light
Senior Playworker
13 days ago
£14–£15 hourly
Part-time
London
We are highly focussed on development and safety but also vitally important to us, is that our children have an enjoyable learning experience. We provide a caring, secure environment through individual attention and group activities and to organise an appropriate range of leisure activities for children between the ages of 3 to 11. Key Areas · Activity planning · Liaison · Supervision and care of children · Direct playwork · Health and safety · Miscellaneous Duties and Responsibilities Activity Planning · To provide safe, creative and appropriate play opportunities including preparing activities, organisation programmes and arranging equipment · To ensure that all activities are carried out within an equal opportunity framework. · To undertake any necessary training including a nationally recognised playwork course. · To encourage community wide participation and activity planning and delivery. Liaison · To develop and maintain good relationships and communications with parents to facilitate day to day caring needs. · To encourage parental involvement and support through the development of effective working relationships. · To consult with the children and involve them in the planning of activities. Supervision and care of children · Ensure that activities are carried out in a safe and responsible manner in accordance with Statutory responsibilities. · Ensure that food provision is carried out within the guidelines of the Food and Safety Act 1990, it is balanced and healthy in accordance with dietary requirements. Direct Playwork · Help the coordinator to ensure that a wide range of creative and enjoyable activities are offered. · Ensure that play meets full range of children’s individual and group needs. Health and safety · To ensure the good standards of hygiene and cleanliness are maintained at all times. · To be responsible for the Health and Safety standards, appropriate for the needs of the children. · Recording of any accidents in the accident book. · Ensure child is collected by someone known to Beams of Light staff · Recording of any accidents in the accident book · To ensure confidentiality of information at work is adhered. · Ensure to provide a good quality check on the equipment and the children’s play environment before the after school care session. Miscellaneous · To promote the aims and objectives of Beatrix Potter School, it’s policies and practices and use as a guide for daily activities. · To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time. · To assist in outreach (promoting the centre) After School Care Salary - £15 an hour, 3 hours a day Location - Beatrix Potter Primary School, London, SW18 3ER Contract Type - Permanent, Part time, Self Employed Weekly hours - 12 to 15 hours per week Operates - from 3pm to 6pm Monday - Friday (Term Time Only) Probationary Period (3 months) • Remote interview process, • Job Types: Part-time, Permanent, • Pay: £15 per hour Schedule: Monday to Friday Licence/Certification: DBS certificate (preferred) Safeguarding Certification (preferred) First Aid Certification (preferred) Food Hygiene certificate (preferred) Level 3 Childcare certificate (preferred)
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Vanquish Fitness
Customer Service Assistant
15 days ago
£24000–£26000 yearly
Full-time
Bulls Cross, Enfield
About the Company Vanquish Fitness was created in 2015 by two school friends, Oliver Maloney and Ruben O’Brien, and is now, not just an apparel brand and online retailer, but one of the fastest growing fitness communities in the world! Our mission is to inspire our colleagues on their pursuit of self defined greatness. Providing the time and resources that our employees need to strive to become Better Than Yesterday. About the Role We have an exciting opportunity within our Customer Service Team for someone to join us on a permanent full-time contract after successfully completing a 6-month probationary period, alongside an advanced title of ‘Junior Customer Service Executive’. We are looking for someone with a positive attitude, hardworking ethic and some knowledge within customer service, if you have more experience, then that’s always a bonus! We are looking for someone who encompasses our values and mission, and is excited about the idea of supporting our customers to have the best experience with our products and within our community. You will be the voice for our customers, so a compassionate, professional, and understanding nature is a must. You should also be a quick thinker, problem solver, team player, who is organised and has excellent written communication. You must be a highly motivated individual and eager to learn and provide the best service. Duties and Responsibilities • You will be able to provide First Class customer care via Gorgias and similar platforms., • Manage all customer communication efficiently and promptly., • Cooperate with couriers daily to resolve shipment issues or delays., • Proactively collaborate with the team to develop solutions for recurring queries or complaints., • Ensure adherence to Vanquish policies and procedures., • Relay relevant customer feedback to the Head of Customer Services and other relevant departments to optimize the customer experience. Please note: This role will require working some half-day Saturdays per month, from home. About You • Exceptional Customer Service experience, • Excellent customer service skills, • Computer literacy, including Microsoft Office and Gmail, • Fluency in English (written and spoken), • Ability to work well under pressure and adapt to change, • A highly motivated individual that is focused on developing, customer service, and using initiative., • Effective team player with a positive, hard-working attitude, • Ideally, experience with platforms such as Zendesk, Shopify, and social media, including live chat Benefits 35 hour working week Annual apparel allowance Discounts on everything Vanquish Attendance to our community events Free drinks in the office Company Socials Hybrid working (2 days from home) 35 hour working week Free Parking Modern office in the grounds of a beautiful House gardens, perfect for lunch time walks to get your steps in
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Norbury Park Care Homes
Support Worker
15 days ago
£29061.5 yearly
Full-time
South Croydon
About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties • Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations., • Provide advice, information and support to the residents., • To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc., • Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached., • Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person., • Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion., • Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records., • Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting., • Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further., • Attend professionals meetings (where appropriate)., • Assist in the transfer of individuals between agencies and services. Health and Safety • To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility., • To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity • To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace., • To be tolerant of differences and use respectful language., • Ensure professional standards and boundaries are clear., • To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker • 5 days of work a week, • Annual Salary with the option for overtime if you wish, • Annual Salary review with the option to be suggested for a one-off bonus, • Bank Holiday extra pay, • Christmas gift card, • Pension scheme, • Predictable rota, you are able to know your days off months’ in advance, • 28 days of holiday per year, • Friendly and collaborative work team, • A team that is making a difference with extremely challenging and complex children/ young people, • Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £29,061.50 per year Benefits: • Company events, • Company pension, • On-site parking, • Sick pay Physical setting: • Care home, • Residential home Shift: • 8 hour shift, • Day shift, • Night shift Work Location: In person
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Clays
Assistant Floor Manager
16 days ago
£31000–£40000 yearly
Full-time
London
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025 and 2026 which reflects our commitment to creating an amazing work environment. CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to be part of Soho team and play a key role in establishing the floor operation and infrastructure. As Assistant Floor Manager you'll support the Floor Manager to orchestrate seamless planning, recruitment, and execution for this fresh Clays location. You will work with the General Manager, to implement the Clays service system and develop the standards of the location and the team. In this role, you will supervise a team of approximately 15 floor colleagues to drive colleague development to ensure the company achieves its succession planning goals through the Clayers Academy. You will disrupt the normal attitude to the casual environment, and provide an unrivalled service and delivery in the competitive socialising environment, elevating the standards of everything we do. Day to day, working closely with our events team, you will coordinate the service between the bar, floor, kitchen and hosts. Constructing the operating plan and positions and all elements of planning and coordinating the execution of the service for the floor. We are looking for a self-driven Assistant Floor Manager candidate who has worked in high volume operational businesses. You will be a dynamic thinker and passionate about people, both guests and colleagues. The right candidate will have a proven track record of delivering the highest F&B standards with incredible attention to detail, experience in another competitive socialising concept desirable. You will also need to be a strong communicator with the confidence and energy to engage a team to deliver. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality. Marketing and Promotion: • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
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Peace Childminder Ltd
Childminder Assistant
19 days ago
£13–£15 hourly
Part-time
Erith
Job Description Childminder Assistant (part-time) Job Title: Childminder Assistant (Variable Hours) Reports to: Peace Nweke Location: 38 West Street, DA8 1AF. Erith. Purpose of the Role To support the Childminder in providing a safe, caring, and stimulating environment where children can learn and develop through play, in line with the Early Years Foundation Stage (EYFS) framework. • Main Duties and Responsibilities – To drop children and pick them up from school., • Care and Support Assist with meeting children’s individual care needs, including feeding, toileting, and nappy changing., • Help children with daily routines such as meals, naps, and hygiene. Encourage positive behaviour, independence, and social skills., • Play and Learning Support the Childminder in planning and leading age-appropriate play, learning, and creative activities., • Engage with children in play to promote language, communication, and early learning., • Supervise children during indoor and outdoor activities, outings, and group play. Safety and Safeguarding., • Help to maintain a safe, clean, and secure environment at all times., • Follow health and safety procedures, including risk assessments. Ensure safeguarding and child protection policies are followed, and immediately report any concerns to the Childminder., • Communication and Teamwork Work closely with the Childminder to ensure the smooth running of the setting., • Communicate effectively with children, the Childminder, and parents when required. Respect confidentiality at all times., • Professional Development Attend mandatory training (e.g. safeguarding, first aid, food hygiene) as required., • Keep up to date with policies, procedures, and guidance provided by the Childminder. Person Specification - • A genuine interest in working with children. Reliable, flexible, and able to work variable hours. Friendly, patient, and caring nature., • Good communication and teamwork skills. Willingness to undertake training and development., • This role is offered on a variable hour’s basis, with competitive pay (from12.71p/h), terms and condition as outlined in the Contract of Employment.
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Clays
Shoot Captain -Host/Waiter
16 days ago
£15.33–£17.83 hourly
Full-time
London
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
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Careaid
Care Coordinator
20 days ago
£28000–£32000 yearly
Full-time
London
Are you an experienced Care Coordinator looking for your next opportunity in a supportive and growing domiciliary care agency? Careaid Limited is seeking a motivated and organised Care Coordinator to join our friendly team in Bow, London. We are passionate about helping people live safely, independently, and comfortably in their own homes — and we’re looking for someone who shares that commitment. This is an exciting opportunity for a dedicated professional who thrives in a fast-paced environment and wants to make a real difference in people’s lives. What You’ll Be Doing As a Care Coordinator, you will play a vital role in ensuring the smooth delivery of high-quality care services. Your responsibilities will include: • Accepting care packages and allocating care workers to service users, • Preparing staff rotas and managing scheduling systems, • Monitoring attendance and visit times using electronic monitoring software, • Maintaining accurate care worker and service user records, • Conducting care reviews, spot checks, and risk assessments, • Supporting service quality through telephone monitoring and visits, • Liaising with clients, local authorities, and healthcare professionals, • Supporting recruitment and onboarding of care staff, • Supervising and supporting care workers, • Assisting the Care Manager with the day-to-day running of the branch, • Ensuring compliance with CQC standards and company policies, • Promoting the highest standards of care at all times What We’re Looking For ✔ Minimum 2 years’ experience as a Care Coordinator within a domiciliary care agency ✔ Strong communication and organisational skills ✔ Ability to multitask and work under pressure ✔ Excellent IT and administrative skills ✔ A proactive, flexible, and team-oriented attitude ✔ Knowledge of care management systems such as CM2000 is an advantage ✔ Full UK driving licence and access to a vehicle preferred ✔ Willingness to work weekends when required Why Join Us? • Be part of a growing and supportive care organisation, • Opportunity to make a meaningful impact in the community, • Friendly and professional working environment, • Career development and ongoing training opportunities If you are passionate about delivering outstanding care and want to build your career with a company that values its staff, we would love to hear from you. Apply today and become part of the Careaid Limited team!
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No experience
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Clays
Server
16 days ago
£15.17–£16.67 hourly
Full-time
London
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 and 2026 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities • Serving food and beverage in a professional manner with high level of customer service, • Perfect execution of our service wheel, • Checking with guests to ensure they are enjoying their food and drinks, • Presenting our F&B Kiosk and show the guests how to use it, • Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner, • Always strive towards best customer satisfaction, • Execution of private and corporate events, • Committing drink & food specifications to memory, • Understanding of our technology, • Communicating the business and technology to our guests, • Maintaining H&S expectations, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications • Able to demonstrate excellent communication skills, • Able to work under pressure, • Passionate about the food & beverage industry., • Experience in a high volume bar or restaurant is preferred but not essential., • 1 years of experience in the hospitality industry, • Demonstrate an interest and drive for the hospitality industry, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experience, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and client, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.17 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
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Bermonds Locke, Tower Bridge
Bartender / Barista (F&B Assistant)
20 days ago
£13 hourly
Full-time
London
JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.
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London Brasseries LTD
Assistant Restaurant Manager
20 days ago
£40000–£45000 yearly
Full-time
London
Job Overview: We are seeking a highly motivated and experienced Assistant Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Qualifications & Skills: Experience: experience in a high-volume restaurant or hospitality environment. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount
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SPG FM GROUP
Bartender
21 days ago
£12.71–£13.5 hourly
Part-time
London
Bar Assistant (Ad Hoc Basis) Responsible To: Events Duty Manager, Events Manager, General Manager Role Purpose: To provide an outstanding 5-star bar and customer service experience to all guests attending events at the venue. The Bar Assistant will ensure efficient bar operations, maintain high standards of cleanliness and hygiene, and deliver fast, friendly, and professional service throughout all events on an ad hoc, shift-based basis. Key Responsibilities: • Set up and dismantle all bar equipment, including mats, ice buckets, cups, stock, fridges, and spirit optics., • Prepare, mix, and serve alcoholic and non-alcoholic beverages responsibly and efficiently., • Serve snacks and refreshments where required., • Maintain cleanliness and hygiene standards across all bar areas and equipment before, during, and after service., • Process customer payments accurately using cash and card systems., • Record and report operational waste accurately., • Re-stock bar supplies and monitor stock levels throughout service., • Ensure all bins are emptied and bar and stock areas remain tidy and organised., • Collect empty cups and clear customer areas during and after events., • Deliver excellent customer service by responding to requests promptly and resolving complaints professionally., • Adhere to and actively promote all venue policies, procedures, and service standards., • Follow all normal operating procedures, emergency evacuation procedures, and Challenge 25 policies., • Support Event Assistants and Duty Managers with general cleaning and upkeep of the venue during and after events., • Carry out any other duties appropriate to the level and responsibilities of the role. Experience Required: • Previous experience working in a bar, hospitality, events, or customer service environment is desirable but not essential., • Experience handling cash and card payments accurately., • Experience working in a fast-paced environment while maintaining excellent customer service standards., • Knowledge of responsible alcohol service and Challenge 25 procedures preferred., • Experience maintaining cleanliness, hygiene, and stock control within a hospitality setting is advantageous., • Flexibility to work evenings, weekends, public holidays, and shifts offered on an ad hoc basis. Skills & Competencies • Excellent customer service and communication skills., • Strong interpersonal skills with the ability to engage positively with customers and colleagues., • Ability to work efficiently under pressure in a busy events environment., • Good organisational skills and attention to detail. Reliable, punctual, and professional in appearance and conduct. • Ability to work independently and as part of a team., • Basic numeracy skills and confidence handling payments and stock., • Understanding of health, safety, and hygiene requirements within hospitality environments. Personal Attributes: • Friendly and approachable manner., • Positive attitude and strong work ethic., • Flexible and adaptable approach to work., • Calm and professional under pressure., • Enthusiastic and customer-focused., • High standards of cleanliness and presentation. Working Conditions • This is an ad hoc position with shifts offered based on business and event requirements., • Working hours will include evenings, weekends, and public holidays., • Standing for extended periods may be required., • Manual handling and lifting of stock and equipment may be required., • Fast-paced, customer-facing environment. Equal Opportunities Statement The organisation is committed to creating an inclusive environment and welcomes applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
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Carefirst Recruitment Ltd
Early Years Practitioner
24 days ago
£15–£21 hourly
Full-time
London
Care First Recruitment Ltd are currently recruiting for Early Years Practitioner (0–7 Years) Location: Haringey Hours: Shift pattern between 8:00am – 6:00pm Contract: Full-time PAYE: £15.57 About the Role We are seeking a dedicated and enthusiastic Early Years Practitioner to join our multi-disciplinary team. You will play a key role in delivering high-quality integrated day care and early education for children from birth to 7 years, in line with the Early Years Foundation Stage (EYFS). Key Responsibilities • Plan and deliver a high-quality early years curriculum that supports children’s individual needs, interests, and development., • Contribute to daily, weekly, and termly planning, ensuring accurate and effective record keeping., • Promote children’s learning and development in a safe, secure, and stimulating environment., • Observe, assess, and record children’s progress, maintaining high-quality developmental records., • Support colleagues in their roles as key workers and help ensure smooth transitions from home to setting and from setting to school., • Manage children’s behaviour positively in line with policies, including implementing targeted interventions where required., • Provide personal care, including washing, toileting, feeding, dressing, and administering medication when necessary., • Follow safeguarding and child protection procedures, reporting any concerns appropriately., • Assist in organising outings that support children’s learning, development, and enjoyment., • Support children in developing independence and self-help skills, including personal hygiene., • Assist with mobility needs, including lifting and transferring where required., • Provide first aid support and respond to emergencies, including liaising with medical professionals when necessary. What We’re Looking For • A caring, patient, and proactive approach to supporting young children., • Level 3 or above qualification in child care, • Strong understanding of the EYFS framework and child development., • Ability to work effectively as part of a team., • Commitment to inclusive and anti-discriminatory practice., • Willingness to undertake training, including first aid and basic medical procedures., • Flexibility to work shifts between 8:00am and 6:00pm.
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Hesta Health
Clinical Associate
25 days ago
Part-time
London
About us Hesta is creating a new benchmark in women’s health, delivering exceptional care at every life stage. As we advance towards this goal, we are committed to closing the women’s health gap, beginning with pregnancy and postpartum as our initial focus. 75 million years of women’s lives are lost every year due to poor health or early death. This gap limits potential, drives inequality, and reflects a healthcare system that wasn’t built for women. We are changing that. Hesta is building a new model of women’s healthcare, and our first mission is to reimagine care for mothers through compassionate care, clinical excellence, and technology. The Opportunity We’re looking for a GMC-registered doctor (post-F1 or equivalent) to join us as a Clinical Associate, with a primary focus on clinical reporting, data insight generation, and product development. Join us at the forefront of a new era in healthcare, where clinical excellence meets product development, agentic technology, and real-world delivery. As a Clinical Associate, you’ll operate at the intersection of medicine, technology, and systems design. You’ll use your clinical reasoning to shape how intelligent, agent-driven tools support care, working closely with product and engineering teams to build solutions that are not only innovative, but safe, effective, and deeply aligned with regulatory standards. This is more than a clinical role. You’ll help define how postnatal care is delivered at scale, translating frontline insight into product decisions, ensuring operational feasibility, and embedding quality and governance into everything we build. If you’re excited by the idea of influencing care beyond the bedside, designing systems, improving outcomes, and setting a new standard for postnatal care, we’d love to hear from you. This is an early role at Hesta Health, with significant opportunity to influence how our clinical model, reporting outputs, and technology evolve as we scale. It’s a role well-suited to doctors who have completed foundation training and are looking to apply their clinical skills in a systems, product, or operational role. What You’ll Do 1. Clinical reporting & insight generation • Analyse holistic patient data, including biomarkers, questionnaires, and clinical context, to build a comprehensive picture of postnatal wellbeing, • Synthesise complex clinical information into clear, structured, and patient-friendly reports that support understanding and action, • Identify results that require follow-up, escalation, or clinical review, in line with governance protocols, • Support patients with queries related to their reports within the limits of your competence, • Continuously improve report quality, clarity, and clinical robustness through feedback and iteration 1. Product & clinical data development • Work closely with product and engineering teams to design and refine how clinical data is captured, structured, and presented, • Translate frontline clinical insight into scalable product features and workflows, • Contribute to the development and evaluation of AI-enabled tools, ensuring outputs align with clinical guidelines and best practice, • Support testing, validation, and iteration of clinical reporting systems and decision-support tools, • Help define how “great” looks for clinical outputs (e.g. report quality, safety thresholds, usability) 1. Clinical operations & service design • Support day-to-day clinical operations to ensure safe, effective, and well-coordinated care delivery, • Contribute to the design and refinement of end-to-end care pathways and operational processes, • Identify gaps, inefficiencies, or risks in care delivery and propose structured improvements, • Help ensure a seamless, joined-up experience across patient touchpoints 1. Care coordination • Support coordination across the multidisciplinary team, ensuring accurate and timely information flow, • Assist with follow-ups, referrals, and pathway management, • Help ensure patients experience coherent, well-organised care journeys 1. Clinical governance & quality • Work within Hesta Health’s clinical governance framework, policies, and escalation protocols, • Contribute to documentation, safety processes, and quality improvement initiatives, • Maintain appropriate clinical judgement and risk awareness despite a non-patient-facing role, • Provide feedback to clinical, product, and operations teams to continuously improve safety and quality What You’ll Bring You’re a proactive, structured, analytical thinker who enjoys turning messy, real-world user problems and information into clear, actionable insights. You’re curious about AI and new technologies, move quickly and pragmatically, and take a solutions-oriented approach to both delivering what a patient needs right now, as well as improving how healthcare works at a systems level. You can definitely tick all these boxes: • Full GMC registration and licence to practise, • Post-F1 experience (or equivalent), • Active professional indemnity insurance, • Enhanced DBS check, • Strong clinical reasoning and the ability to synthesise complex information accurately, • Excellent written communication, with exceptional attention to detail, • Comfort working with clinical data, digital tools, and structured workflows, • Understanding of clinical risk, escalation, and governance, • Ability to work cross-functionally with clinical, product, and operations teams, • Exposure to healthcare operations, service design, or quality improvement, • Interest in AI, data-driven healthcare, or clinical decision-support tools, • Nice to have: Experience working with EHRs or data-driven systems, or experience in women’s health, postnatal care, or digital health The Practicalities • Contract: Fixed term part time (flexible), min 3 days pw. Potential to extend/move to perm contract over time (not guaranteed)., • Location: London, hybrid working (office in SW1), • Start: ASAP, • You will need to have the right to work in the UK, sadly we cannot sponsor at this time. Company Benefits • A front-row seat in an early-stage, mission-driven company to help build the backbone of a healthcare service designed specifically for women, • A central role in building a regulated, category-defining health technology from the ground up and deliver real-world impact at scale, improving outcomes for women and families, • A foundation to build the core skills required to work in digital health and/or a a fast-moving startup, • A high-calibre, mission-driven team with deep expertise across healthcare and technology, • Flexible, hybrid, working; our team work is based on the job that needs to be done, not office facetime, • Office facilities: Spacious working space, with other innovators in Victoria, bike storage, changing facilities and a healthy supply of tea/coffee We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and those from lower socio-economic backgrounds. If there’s anything we can do to support your application, please let us know.
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ENRIGIN (EUROPE) LIMITED
Public Relations Officer
27 days ago
£40000–£46000 yearly
Full-time
London
About the Role We are seeking a Public Relations Officer to support client engagement and external communications within our IT consultancy business. This role focuses on delivering structured, research-led support to client interactions, ensuring alignment with industry standards, policy requirements, and best practices. The successful candidate will play a key role in bridging communication between clients and internal teams, contributing to high-quality service delivery and long-term client relationships. Key Responsibilities • Conduct research and analysis on regulatory frameworks, industry standards, and policy requirements relevant to IT consultancy services., • Support external communications by ensuring client interactions and materials align with applicable standards and internal policies., • Act as a liaison between clients and internal teams, providing informed guidance on service requirements and associated considerations., • Assist in preparing and coordinating client-facing documentation, including service agreements, reports, and advisory materials., • Contribute to client engagement and business development by identifying opportunities and presenting services within structured frameworks., • Prepare accurate reports on client accounts and ongoing activities, ensuring consistency, transparency, and alignment with internal standards. Requirements • Experience in research, analysis, or advisory-based roles, • Strong written and verbal communication skills, • Ability to interpret complex information and present it clearly to clients, • Experience working with structured documentation and reporting, • Professional approach to client engagement and stakeholder communication
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Bermonds Locke, Tower Bridge
Front Office Receptionist
1 month ago
Full-time
London
JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. As one of the first faces our guests see, you’ll play a key role in shaping their overall experience—from the moment they arrive to the moment they leave. Whether you’re checking someone in after a long journey, recommending your favourite dish, or serving drinks with a smile, you’ll be at the heart of delivering genuine, memorable hospitality. No two shifts are the same. One moment you might be handling bookings or answering guest enquiries at reception, and the next you’ll be on the floor supporting the restaurant or bar team during a busy service. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Reception & Guest Experience · Welcome guests with warmth, authenticity, and a personalised approach. · Complete check-in and check-out efficiently using the hotel’s PMS. · Assist with reservations, room allocation, and guest requests. · Provide local knowledge, recommendations, and curated lifestyle tips. · Handle billing, payments, and procedures accurately. · Resolve guest concerns quickly and effectively, escalating when needed. · Support lobby hosting duties: welcoming, socialising, and maintaining presentation. Food & Beverage Service (where applicable) · Deliver high-quality service across breakfast, bar, restaurant, coffee bar, and grab & go. · Prepare and serve coffees, drinks, and light food to brand standards. · Host in F&B spaces: welcoming guests, explaining menus, ensuring great experiences. · Maintain cleanliness, setup, and replenishment of F&B areas. · Assist with orders, inventory checks, and receiving deliveries. · Follow food safety, allergens, and hygiene procedures. General Operations & Team Support: · Work flexibly across multiple areas depending on business needs. · Support events, activations, and lifestyle programming. · Ensure public areas remain clean, inviting, and on-brand. · Maintain a positive, supportive, and inclusive team environment. · Follow all hotel policies, safety procedures, and brand standards. Other · While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: · Previous hotel reception experience · Experience in food and beverage services · Experience using PMS and POS systems Skills: · Passion for hospitality and delivering memorable guest experiences. · Positive, energetic, and adaptable personality. · Strong communication skills and confidence in guest interaction. · Ability to multi-task and remain calm under pressure. · Willingness to learn across multiple operational areas.
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Real Home Care
Office Manager
1 month ago
£25000–£30000 yearly
Full-time
London
Job Summary The Office Manager is responsible for overseeing the day-to-day administrative operations of the office, ensuring efficient systems, supporting staff, and maintaining smooth communication within the organisation. The role involves managing office procedures, coordinating schedules, and ensuring compliance with company policies. Key Responsibilities Manage daily office operations and ensure smooth running of administrative tasks Supervise and support administrative staff Maintain accurate records, files, and documentation Coordinate staff rotas, schedules, and appointments Handle phone calls, emails, and general enquiries professionally Ensure compliance with company policies and regulatory requirements Support recruitment processes, including onboarding and documentation Monitor office supplies and place orders when required Liaise with clients, staff, and external stakeholders Assist management with reports and general administrative duties Skills and Requirements Strong organisational and time management skills Excellent communication skills (verbal and written) Ability to manage multiple tasks and priorities Good IT skills (Microsoft Office, email systems, care software if applicable) Attention to detail and problem-solving skills Ability to work independently and as part of a team
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Bermonds Locke, Tower Bridge
Breakfast Host (F&B Assistant)
1 month ago
£13 hourly
Part-time
London
JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.
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W Hotel
Breakfast Host
1 month ago
£12.85 hourly
Part-time
London
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors
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M K Vasant & Associates
Receptionist / Administrative Assistant
2 months ago
£12.71–£16 hourly
Full-time
Norbury, London
Job role Ensure the efficient day-to-day management of the practice Patients • Ensure the operation of the patient recall system, • Ensure the operation of the practice complaints procedure, • Deal with patient queries which cannot be dealt with by other team members, • Keep the practice leaflet and other patient communications up-to-date Administration • Keep all practice documentation up-to-date, including policies, procedures and handbooks, • Ensure the maintenance of the practice computer system, • Produce and implement the practice marketing plan, • Deal with practice mail, in conjunction with the Manager Equipment and health and safety • Liaise with sales and suppliers’ representatives as necessary, • Ensure that there is a efficient stock control and supply procedure, • Ensure practice compliance with health and safety requirements, • Ensure that practice equipment is serviced and maintained Finance Ensure the operation of the patient payment policy and the collection of outstanding debts Cashing up Check invoices Other duties • Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of input data), • Arrange and attend refresher and update training for medical emergencies and CPR
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HARVEY CRAIG LTD
Qualified Accountant
2 months ago
£52000–£55000 yearly
Full-time
London
Job Responsibilities: A Qualified Accountant plays a vital role in maintaining financial integrity and supporting business decisions. By managing financial records, preparing reports, and ensuring compliance with accounting standards, they help organizations optimize resources, control costs, and make informed strategic decisions. Their work underpins budgeting, auditing, and financial planning processes across the company. Key Responsibilities: 1. Maintain and reconcile accurate general ledger and financial statements., 2. Prepare monthly, quarterly, and annual financial reports., 3. Ensure compliance with tax regulations, accounting standards, and company policies., 4. Manage accounts payable, accounts receivable, and cash flow., 5. Assist in budgeting, forecasting, and financial planning., 6. Implement and maintain internal controls to safeguard assets., 7. Conduct cost analysis, variance analysis, and profitability assessments., 8. Support audits and liaise with internal and external auditors., 9. Provide financial insights and recommendations to management for decision-making., 10. Stay updated with changes in accounting standards, laws, and industry best practices.
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Chozen Holdings Ltd
Supervisor QSR - Detroit City Burger/Chozen Noodle
2 months ago
£13.75–£14 hourly
Full-time
London
An exciting opportunity is available with a major catering operator at The Excel Exhibition Centre, London E16. We are seeking a dedicated Supervisor to join our team due to business development. We offer highly competitive rates of pay and benefits with flexible working hours. The position is available immediately. Legacy Koncepts operates a collection of unique food and drink outlets at the Excel Centre, including our newest brand, Detroit City Burger, offering a retro twist on classic American burgers. Our other successful brands include Chozen (fresh fast Asian food) and Wrapid (hot wraps and Lavazza coffee), both with a strong presence, and Orzo’s Deli (hot and cold Italian food with freshly made pasta and deli sandwiches). As Supervisor for our Excel Exhibition Centre Outlets, you will be an energetic and flexible individual working in our thriving fast-food environments. You will be required to work a minimum of 25 hours per week (100 hours per 4-week period) on an adjustable shift pattern to suit the dynamic events schedule at Excel. You must be highly organised, able to lead by example, and provide direction and motivation to your team, efficiently prioritising workload and consistently showing initiative. What We Offer: • £13.75-£14 per hour, with a review in 6 months., • Minimum 100 hours per 4-week period, with more hours available during busy periods., • Based at Excel London., • Company benefits include an hourly performance and time-keeping bonus of up to £1.50 per hour after successfully completing a 3-month probation period., • Access to a wide range of training and development programs., • Pension contribution., • Staff meals included on workdays and a 50% discount at other times. Role Description: This role involves overseeing daily operations, leading a team of staff, ensuring compliance with company policies and food safety standards, and coordinating team activities. Responsibilities also include monitoring performance, providing feedback, handling basic administrative tasks, and ensuring organisational goals are met efficiently. Your Key Responsibilities Will Include: • Staff Management: Train and motivate a team of food service and kitchen staff to deliver high-quality service., • Daily Operations: Supervise the daily activities of the Quick Serve Restaurant (QSR), ensuring a smooth flow from food preparation to customer delivery., • Customer Service: Maintain high standards of customer satisfaction by promptly resolving complaints and ensuring a positive dining experience., • Health & Safety: Ensure strict adherence to food safety, cleaning standards, and health and safety regulations, including regular spot checks and reporting issues to management., • Inventory & Supplies: Manage stock and cooking levels throughout the day to meet demand, maximise sales, and minimise wastage., • Quality Control: Monitor food quality and presentation standards to meet company benchmarks., • Financial Management: Accurately process customer payments through the till, handling card and voucher payments and ensuring till balances at the end of each shift. Skills and Qualifications: • Leadership & Training: Ability to lead, motivate, and train staff effectively, ensuring tasks are completed., • Communication: Strong oral and written communication skills for interacting with staff, customers, and management., • Problem-Solving: Ability to handle customer complaints and resolve issues quickly and professionally., • Organisational Skills: Proficient in managing schedules, monitoring forms, and daily operations., • Knowledge of Regulations: Understanding of health, safety, and food hygiene laws, including an equivalent Level 2 Food Safety certificate., • Technical Skills: Experience with point-of-sale (POS) systems for sales and accurate record-keeping., • Sales: Expert knowledge of menu items to offer recommendations, add value, and upsell to maximise revenue., • Equipment: Knowledge of equipment operation and basic troubleshooting abilities., • Representation: Act as an ambassador for Legacy Koncepts Group / Detroit City Burger, maintaining a positive brand image and dressing presentably. Who We Are Looking For: Our ideal Supervisor will be: • Passionate about exceptional customer service., • Experienced in a Quick Serve Restaurant environment, preferably a fast-food burger restaurant., • Experienced in supervising teams., • Self-motivated, able to multi-task, and manage their own workload., • Knowledgeable about Asian, Italian, and other world cuisines., • Ambitious and motivated, continuously seeking to upskill., • Hands-on with a can-do attitude towards daily tasks. Additionally, the ideal candidate would possess: • Ability to work at pace while maintaining high standards and attention to detail., • Excellent time management skills with the ability to meet deadlines., • Basic knowledge of Excel and Word., • Excellent numerical skills to assist with ordering and stock level management.
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