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📢 Perch Group are hiring for a Test and Release Manager and if your idea of a smooth release doesn’t involve crossed fingers and late nights, we should talk. At Perch Group, our vision is clear: to lead the UK debt purchase and collection industry by harnessing cutting-edge technology to drive ethical, efficient, and data-driven debt resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success. 🚶 Could this be the next step in your career? As Testing and Release Manager, you’ll take ownership of testing governance, release planning, and quality assurance across the Group’s technology landscape. You’ll design and implement robust frameworks that ensure all changes from small configuration updates to major system releases are tested, validated, and deployed effectively. You’ll collaborate closely with project, change, and technical teams to embed structured testing practices, streamline release cycles, and drive continuous improvement through automation and DevOps principles. 🗓 So, what will your day-to-day look like? Testing Management • Develop, implement, and own Perch Group’s testing framework, strategy, and standards (covering functional, regression, performance, and UAT testing)., • Plan and oversee all testing phases, ensuring alignment with project and change delivery timelines., • Implement test automation frameworks and drive continuous improvement in testing processes., • Manage test environments — ensuring appropriate configuration, data, and access., • Track and report on testing outcomes, defect trends, and quality metrics to senior stakeholders. Release Management • Own the end-to-end release management process — from planning and scheduling through to deployment and post-release validation., • Coordinate multiple concurrent releases across systems and business units, minimising downtime and risk., • Maintain and communicate a clear release calendar for all technology and business stakeholders., • Ensure all deployments are version-controlled, approved, and fully documented., • Champion the adoption of DevOps and CI/CD practices to increase release efficiency, reliability, and traceability. Governance & Compliance • Ensure all testing and release activities comply with change control, audit, and risk frameworks., • Maintain detailed records of testing results, approvals, and release documentation., • Support internal and external audits related to change, testing, and release processes., • Ensure compliance with data protection, security, and regulatory standards (e.g. GDPR, ISO 27001, Cyber Essentials). Stakeholder & Team Management • Work closely with project managers, developers, business analysts, and operations teams to ensure smooth delivery of changes., • Act as the escalation point for all release and testing issues., • Communicate status, risks, and impacts of testing and release activity clearly to senior stakeholders., • Provide mentorship, training, and leadership to testing and release teams, embedding best practices and continuous improvement. 👆 Does this sound like you? Essential • Proven experience managing software testing and release processes in complex IT environments., • Strong understanding of software development and delivery lifecycles (Agile, Waterfall, DevOps)., • Hands-on experience with automated testing tools, CI/CD pipelines, and version control systems (e.g. Azure DevOps, Jenkins, Git)., • Demonstrated ability to design and implement structured testing methodologies and release frameworks. Desirable • ITIL v4 Foundation (or higher) certification., • ISTQB Test Manager or equivalent qualification., • Prince2, AgilePM, or similar project management accreditation., • Experience working with ISO 27001, PCI-DSS, or similar compliance frameworks., • Degree in IT, Computing, or a related discipline. ⌛The Application Timeline • A first stage video call with the internal recruitment team (15 minute call), • A face to face or video call with the hiring manager (45 minutes- 60 minutes) Typically, the average successful applicant will be within this timeline for 2-3 weeks. Please note we will close this role once we have enough applications for the next stages therefore you should submit your application asap to avoid any disappointment. If you do not receive a response after 3 weeks of applying, please assume you have been unsuccessful as we may experience a high volume of applications. 🎉 Why you should be EXCITED to apply… 💵 £40,000+, + up to 20% of your annual salary, paid as a bonus. 📍 This role is based at our Blackpool office. 🕰 37.5 hours per week. We offer flexible and hybrid working between our core hours of 8am- 6pm, Monday to Friday. 🎓 The opportunity to complete formal qualifications and learn on the job in a successful, growing organisation. ✅ And many more benefits to support your wellbeing and professional development. So, what are you waiting for? Submit your application today. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have any questions or suggestions of how we can assist you in your application due to disability or personal reasons, please email . PLEASE NOTE - All new employees must undergo a full DBS and Credit Check upon acceptance of a job offer with Perch Group.

Disability Assessor, Nurses, Physios, OTs, Paramedics! Make a Real Impact Location: Blackpool (Hybrid Working)Salary:£37,800 per annumJob Type:Permanent Full-time or Part-time (Monday-Friday office hours) Are you a qualified Nurse, Physiotherapist, Paramedic, or Occupational Therapist looking for a role that offers an exceptional work-life balance and the chance to use your clinical skills in a new, impactful way? We're hiring Disability Assessors to join a friendly team in Newcastle! This hybrid role offers the best of both worlds: a mix of remote work and time spent in an assessment centre. It's an incredible opportunity to develop your clinical expertise while making a genuine difference in people's lives. About the Role As a Disability Assessor, you'll play a vital role in supporting individuals applying for Personal Independence Payment (PIP) as part of the DWP's Health Assessment and Advisory Services (HAAS). This funding helps people with health conditions and disabilities live more independently and participate in daily life. You'll conduct comprehensive, respectful assessments with individuals facing a wide range of conditions, working autonomously to understand how their challenges impact their daily lives. You'll have the opportunity to conduct assessments over the phone, via video, or face-to-face, providing flexibility in your work. You will be provided with an in-depth, fully paid training program to ensure you feel confident and fully equipped for your new role. Plus, this position counts towards your clinical hours, helping you maintain your professional registration! What You'll Be Doing: Utilising your clinical experience to conduct assessments with individuals with diverse health conditions. Understanding how disabilities and health challenges affect claimants' daily lives. Completing detailed and empathetic assessments (over the phone, video, or face-to-face) from both home and an assessment centre. Interpreting medical evidence and compiling comprehensive reports to support DWP's decision-making process. What We're Looking For: Qualified Nurses, Physiotherapists, Paramedics, or Occupational Therapists. Current NMC/HCPC registration is essential. At least 1 year of broad post-registration experience in the UK. A proactive and adaptable individual who is keen to learn and open to feedback. Excellent oral and written communication skills. The ability to work autonomously and strong IT competency. Excellent Benefits Package Includes: A generous annual leave package plus all bank holidays off. Hybrid working with flexible patterns to champion a healthy work/life balance. A collaborative and dynamic working environment. A robust, fully paid training program. Great opportunities for development and career progression. Ready to take on a rewarding role that offers professional growth and a fantastic work-life balance? If you're passionate about making a difference and meet the requirements, we'd love to hear from you! Apply now to learn more about this exciting Disability Assessor opportunity! TPBN1_UKTJ

Post: Apprentice ICT SupportTechnician Pay: £24,307 per annum Hours: 37 hours per week Accountable to: Digital Systems Lead Base: Newfield House, Vicarage Ln, Blackpool,FY4 4EW Closing Date: 22nd February 2026 Welcome to FCMS! We are seeking a dedicated individual to fulfil the role ofApprentice ICT Support Technicianfor our Business Development Digital Team. The post-holder will work as a valued member of the Business Development Digital Team based at Newfield House, Blackpool. They will work alongside other experienced team members as part of a wider corporate support business unit. Much of your time will be spent on site at Newfield House in Blackpool. However,there is an expectation that you will travel to our various operational sites to engage with and support operational staff delivering services, as required. Those sites are currently spread across Lancashire and South Yorkshire.There is also the ability to work from home when suitable for the organisation. Working hours will largely be typical office hours,however there may be occasions where you would need to work outside of those times to support operational teams or to minimise operational disruption. Main duties of the job The role will involve supporting staff across the organisation with deployment, maintenance and problem solving for new and existing hardware and software. Governance of the hardware and software license asset registers will form part of this role.This will include maintaining certain stock levels of equipment and close collaboration with key IT partners. A certain level of existing IT literacy will be required, however, to further support you in the development of your skills,in-house training is available in addition to attending an IT Solutions Technician apprenticeship course. About us The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services. Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Come and be a part of our amazing team! We offer NHS Pension Cycle to Work Scheme Career Development Opportunities Attendance Bonus Staff Benefit Scheme Free Tea & Coffee Eye Care Contributions Job responsibilities Day to Day Duties to include, but not exhaustive : The Apprentice ICT Support Technician will be required to: Support business units with Information and Communication Technology hardware. This will involve understanding business needs to design and install hardware configurations for the deployment of new services and the upgrade or replenishment of existing services hardware. Problem solving hardware issues to understand the route cause of issues. Then using this knowledge to devise and implement appropriate solutions or to liaise with ICT partners to get further support. Maintain strong links with business unit leads to support with the ongoing use of the organisational wide asset registers for relevant hardware assets and software licenses. Track,order and update relevant ICT stock assets to support the swift resolution of hardware issues. Furthermore, communicating about problem equipment with ICT colleagues for replacement of warrantied kit or for recycling of end of life equipment. When applicable, map new business requirements or hardware and license requirements to support the design and implementation of ICT solutions. Speedily and accurately resolve issues which are within scope, or raise, monitor and chase out of scope issues with ICT partners or suppliers. Maintain a focus on ICT related Health and Safety and Fire Safety, including good wire management and the appropriate deploymentof ICT kit. Work on your own initiative to coordinate your diary to support the needs of the business units you service. The ability to be reactive and to triage and prioritise issues as they arise, whilst maintaining a schedule of support and maintenance. Build a level of operational knowledge across the organisation to support meaningful conversations regarding future digital business decisions. Work closely with the Quality & Risk team to ensure we maintain compliance with all information governance policies,for example Privacy by Design. Identify and report ICT related incidents and work with Q & R to escalate matters to risk registers. Identify opportunities for improvement. Support the sharing of good IT practice across departments and business units. Have a willingness to learn and expand knowledge across all aspects of the job role You are required to undertake the Digital Applications Technician apprenticeship.You will be expected to complete work towards this apprenticeship standard within your working week, and you will be given time to attend learning sessions as part of your employment. Our key expectations are: Self-awareness Living authentically Adaptability- Being ready to adjust depending on the situation Openness What you see is what you get Positivity with a real sense of being able to strive for the impossible Generosity of spirit- Everyday should be an opportunity to act with kindness Ability to have fun Taking the role seriously, whilst being yourself Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next. Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA: Fun: People rarely succeed unless they are having fun. Happiness is healthy! Awesome: We arent here to be average, were here to be awesome! Humble: Were here to make a difference to the lives of others, NOT to see how important we can become Brave: We challenge the norm. We have the courage to get the difficult jobs done Oompf: We have natural oompf! Its infectious! Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity Disability Confident Employer As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check . Person Specification Experience Essential Experience of working within a busy office environment. Experience of working with Microsoft Office IT systems. Able to demonstrate effective partnership/team working. Experience of handling and managing IT related hardware and software issues. Desirable Experience of scoping, configuring and deploying new software solutions. Experience of setting up PC hardware for different user needs. Understanding of PC components and experience of building PC hardware. Personal Qualities Essential Good communication skills to support the communication of complex information and administrative matters, requiring developed interpersonal, oral and written skills. Demonstrate professional integrity, civility and respect within the workplace. Ability to work on own initiative and organise own workload with minimal supervision, working to tight and often shifting timescales. Strong work ethic supported by a good sense of humour. Qualifications Essential Educated to GCSE/O Level standard including English Language and Mathematics or equivalent. A Levels or equivalent industry experience. Desirable Formal ICT qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. TPBN1_UKTJ

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