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* * SALARY: Starting from £28,708.80 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Fixed Term Contract until 31/12/2026, 35 hours per week CLOSING DATE: 06/04/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Motor Commissions Insight Executive to provide accurate data, analysis, and insight to support VWFS UK’s responses to Financial Ombudsman Service (FOS) queries and legal matters. The purpose of this role is to ensure the business can meet regulatory and litigation obligations by delivering clear, reliable, and timely information relating to our motor commission models. This specialist, analytical role will be instrumental in delivering high‑quality insight that strengthens our compliance position and supports effective stakeholder engagement. The Insight Executive will handle inbound FOS and legal queries, manage stakeholder relationships, and drive continuous improvements to reporting processes to ensure outputs remain robust and fit for purpose. What you’ll be doing: • Investigating and resolving commission‑related complaints raised by customers., • Working with Claims Management Companies (CMCs) and external legal partners to progress cases and share required information., • Speaking directly with customers and CMCs to validate claims and answer questions., • Managing and updating the FOS tracker and preparing case information for internal teams., • Pulling together evidence and documentation for Financial Ombudsman Service (FOS) cases, including details on commission payments., • Responding to FOS queries and providing clear explanations of our calculations and processes., • Supporting the handling of FOS adjudications, working with legal teams and following through on required actions or outcomes., • Keeping accurate records of cases received and maintaining key documents, including point‑of‑sale materials., • Building strong working relationships across the business to improve data quality and consistency., • Experience in automotive finance and/or the wider banking or financial services sector., • Strong problem‑solving skills with experience in customer resolution environments., • Ability to explain technical information clearly to senior and non‑technical stakeholders., • Proven ability to manage multiple pieces of work at the same time., • Analytical mindset with a methodical approach and strong attention to detail., • Advanced Microsoft Office skills, especially Excel; experience with tools such as Business Objects, SQL or Tableau is an advantage., • Excellent interpersonal and influencing skills., • Ability to work at pace, remain calm under pressure, and meet strict deadlines. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

A small prestigious international Bank is seeking a dynamic individual to join its busy Private Banking team. Your responsibilities will include: Managing a portfolio of clients and developing both new and existing client relationships while facilitating their banking needsCross-selling the bank's p

Ideal candidates will have a strong background in management consulting, particularly within private banking, and be adept at leading teams and projects. A leading management consultancy seeks a Manager in Banking Advisory to oversee complex client engagements, develop team members, and enhance clie

A leading global financial services firm is looking for passionate individuals to support Client Advisors in daily business routines.The role involves monitoring client accounts, managing documentation, and working closely with various internal teams to ensure excellent client service.Candidates sho

A leading financial services provider is seeking a Wealth Manager to manage investment needs for private banking clients and develop holistic wealth plans.

The candidate will manage relationships with Private Equity, Private Credit, and Venture Capital clients, serving as their primary banking contact. Applicants should possess strong experience in banking and client management, with a good grasp of fund structures. A prominent banking institution is s

Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client revie

A prestigious private bank in Greater London is seeking a highly skilled Financial Accountant to join their Finance & Control team.

A leading financial services provider in Greater London is seeking motivated individuals to provide operational support to Client Advisors.The role involves managing account openings and resolving client queries.Candidates should have a university degree in a relevant field, expertise in PowerPoint

The successful candidate should have 8-10 years of private banking experience, deep KYC expertise, and exceptional interpersonal skills. A prestigious private bank in London is seeking a highly experienced Senior Client Service Officer to provide expert support to a senior Banker. Benefits include a

We’re seeking private bankers and wealth professionals with established private or institutional relationships those advising families, family offices, corporates, or foundations who value flexibility and bespoke service. For many senior private bankers, success has come at a cost time, independen

In this role, you will provide primary support for a Client Relationship Officer with a busy book and strong pipeline (including UK and International clients), ensuring seamless client instructions and building robust relationships in a stimulating and dynamic private banking environment. Standard B

The ideal candidate will have extensive experience in change management in Private Banking, strong analytical and strategic thinking skills, and proficiency in AI and digital transformation technologies. A leading financial services firm is seeking an Executive Director for Transformation to lead st

A search firm operating across Investment Banking, Private Equity, and Hedge Funds is hiring within its Investment Banking and Private Equity team. Investment Banking & Private Equity Search – Consultant - £40-70k Base. This is a genuine opportunity for someone delivery-strong, ambitious, and com

A leading financial services firm in Greater London seeks a motivated individual to support client advisors in daily operations.The role involves account monitoring, trade execution, and collaboration with various teams to enhance client service.Applicants should have a relevant university degree, s

This role will be the Head of legal for the entire UK (including Crown Dominions) private banking & wealth management platform. They are targeting this at Director rather than MD level but need significant private banking and / or wealth management experience rather than an entry level Director. Sec

Please note, candidates must have direct Private Banking experience. Candidates must have 8-10 years of direct Private Banking experience. A prestigious private bank in London is seeking a highly experienced and proactive.

Our client are a leading International Bank whose focus is on Corporate Banking, Private Banking and Wealth Management are recruiting for a Financial Crime Private Banking Governance Manager. Support the Private Banking Governance Senior Manager in delivering the Private Banking governance framework

A multinational bank in London is seeking an International Marketing Manager to lead and deliver innovative marketing campaigns across international private banking channels. Ideal candidates will have a strong background in omnichannel marketing within private banking and excellent communication sk

A global financial institution is looking for an EMEA Head of Marketing to drive a 360-degree marketing strategy across Europe, the Middle East, and Africa.The role involves defining regional marketing objectives, transitioning marketing approaches, and ensuring alignment with global strategies.The

The successful candidate will be responsible for ensuring that Regulatory Compliance in Private Banking HBUK is effective in identifying, managing and mitigating Regulatory Compliance risks and will ensure timely advice is provided to the Private Banking business. Support Private Banking Compliance

A leading global bank is seeking a Head of Private Banking Legal to lead their UK legal team in private banking and wealth management. The ideal candidate will have significant leadership experience and a solid background in private banking or wealth management.

A leading global investment firm in Greater London is seeking a Wealth Management Professional to provide client service management and operational support.The role involves leveraging experience to contribute to business growth and managing accounts for high-net-worth clients.Ideal candidates will

Ideal candidates will have 3-5 years' experience in private banking and a solid understanding of Financial Crime and KYC regulations.

A small prestigious international Bank is seeking a dynamic individual to join its busy Private Banking team. Strong proven RM skills gained within private banking at an international Bank, covering the London property market is essential. Managing a portfolio of clients and developing both new and

An international financial institution based in London is seeking a Head of Private Banking to drive the strategic growth of their high-net-worth client segment. Candidates should have substantial experience in Private Banking and a deep understanding of trusts and asset management, as well as the r

A leading banking institution is seeking a Private Bank and Wealth Management Product Manager in London. This role involves managing banking products, driving changes, and ensuring offerings attract new clients while serving existing ones.

These managers operate across private equity (including direct LBO, fund of funds and secondaries), private debt, private infrastructure and private real estate asset classes. Private equity experience would be highly beneficial. Associate Director - Private Equity Coverage.

A financial services institution is seeking an experienced professional to drive Private Banking growth in the UK. The ideal candidate has a minimum of 5 years' experience in Private Banking or Wealth Management with a strong track record in client acquisition and a deep understanding of the UK mark

A prominent banking institution in London seeks an Associate Director - Private Equity Coverage to manage relationships with leading private market fund managers.

The Private Capital Advisory team sits within EMEA M&A and is part of the global Private Capital Advisory & Solutions team and assists clients raise non-control private capital for a variety of purposes including: M&A, growth/capex, shareholder monetisations, balance sheet equitizations, refinancing

These managers operate across private equity (including direct LBO, fund of funds and secondaries), private debt, private infrastructure, and private real estate asset classes. Associate Director, Private Credit and Secondaries Coverage. FS is a market-leading private markets fund finance franchise

A prestigious private bank seeks an experienced Banking Operations Officer to join their team in London. Candidates should have at least three years of experience in banking operations, strong knowledge of debit cards, and a proven track record in client servicing.

Understanding of private banking operations, including:. Private Banking Assistant (London, UK) (12 month FTC -Perm). Relationship Managers in delivering high-quality service to private clients.

Knowledge about Private Bank and Wealth Management, Financial Crime, Investments, Banking and Credit. Strong experience in risk-based auditing or risk/control preferably in Private Banking. Join us as an Internal Auditor at Barclays where you will play a pivotal role in leading audits within the UK

A private bank in Greater London is urgently seeking an Accounting Closing Officer to join their team. The successful applicant will manage account closures, maintain accurate records, and ensure compliance with banking regulations while providing excellent customer service.

Investment Banking & Private Equity. Finance- Investment Banking and/or Private Equity experience.

You will be closely involved in supporting the bank’s private banking and wealth management activities, covering a wide range of products including deposits, unregulated credit, regulated mortgages, custody, investment dealing, advisory and discretionary mandates, structured products, derivatives

A major financial services provider based in London seeks an Associate Director for Private Credit and Secondaries Coverage.

The Private Capital Advisory team sits within EMEA M&A and is part of the global Private Capital Advisory & Solutions team and assists clients raise non-control private capital for a variety of purposes including: M&A, growth/capex, shareholder monetisations, balance sheet equitizations, refinancing

A prestigious international bank is seeking a dynamic individual to join its Private Banking team in London. Candidates should have proven relationship management skills in private banking and strong credit analysis capabilities.

A financial institution seeks an Internal Auditor to lead audits within the UK Private Bank and Wealth Management division.

The ideal candidate should have substantial experience in Private Banking and investment products, demonstrating a track record of managing client-facing teams.

The ideal candidate will have extensive experience in the financial services industry, especially in Private Banking.

A leading International Bank based in the West End of London is seeking a Financial Crime Private Banking Governance Manager to support governance framework delivery in alignment with regulatory obligations. The ideal candidate will have a university degree, professional qualifications in Governance

A leading global financial services firm is seeking a Private Banker to lead client acquisition and retention efforts.

Private Client / Private Wealth (4 roles). Currently working within private practice for a reputable Firm.

Experience with a minimum of 2-3 years in a similar Client Services or Client Support role within an Investment Management company or Private Bank. Minimum 2-3 years' experience in Client Services or Client Support in an Investment Management company or Private Bank. Financial Services, Investment M