We're looking for an experienced and passionate Deputy General Manager to join our team at the Wheatsheaf Pub in Tooting. Who are we? We're Tooting's favourite local with something for everyone - whether dining for a special occasion in our restaurant, celebrating a party or wedding in our private function room, or watching sport with a few pints. The role: As a Deputy General Manager, you'll support the General Manager in all aspects of running the business. It goes without saying that you'll also have excellent customer service, food & drinks knowledge, and a passion for hospitality. Think you may be the right fit to join us? We'd love to hear from you!
Upstairs at The Department Store is truly one of London's hidden gems. A cool rooftop members club in the heart of Brixton; with a bar & restaurant, roof terrace, 2 private dining rooms and an 2 events spaces in an architecturally stunning building - a truly unique venue to work at. We are looking for a full time and a part time CDP to join our team. What's in it for you?: - £13.50 p/h plus service charge (This usually ranges between £3.00-£5.00 p/h) - Free staff meals at lunch and dinner - Minimum 2 days off per week - Cycle to work scheme - Working with nice customers - as it's a members bar, customers are well behaved and treat you with respect - Training & development to help you to advance your career - Opportunities to progress - we like to promote from within Our ideal candidate is somebody who: - Has experience in a similar role - however full training can be given to the right candidate - Is well presented, with a positive attitude & high standards - Cares about giving the customer a great experience - Is a team player and shows respect to all members of staff - Has a passion for food and hospitality, along with the eagerness to continually learn We look forward to meeting you!
Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).
Upstairs at The Department Store is truly one of London's hidden gems. A cool rooftop members club in the heart of Brixton; with a bar & restaurant, roof terrace, 2 private dining rooms and an 2 events spaces in an architecturally stunning building - a truly unique venue to work at. We are looking for a full time waiter/waitress to join our team. What's in it for you?: - £12.50 p/h plus service charge (This usually ranges between £3-£6 p/h) - Free staff meals at lunch and dinner - Minimum 2 days off per week - Cycle to work scheme - Working with nice customers - as it's a members bar, customers are well behaved and treat you with respect - Training & development to help you to advance your career - Opportunities to progress - we like to promote from within Our ideal candidate is somebody who: - Has experience in a similar role - however full training can be given to the right candidate - Is well presented, with a positive attitude & high standards - Cares about giving the customer a great experience - Is a team player and shows respect to all members of staff - Has a passion for beverage, food and hospitality, along with the eagerness to continually learn We look forward to meeting you!
Upstairs at The Department Store is truly one of London's hidden gems. A cool rooftop members club in the heart of Brixton; with a bar & restaurant, roof terrace, 2 private dining rooms and 2 events spaces in an architecturally stunning building - a truly unique venue to work at. We are looking for a full time and a part time bartender to join our team. What's in it for you?: - £13 p/h plus service charge (Usually £3-£6 p/h depending on number of hours worked etc) - Free staff meals at lunch and dinner - Minimum 2 days off per week - Cycle to work scheme - Working with nice customers - as it's a members bar, customers are well behaved and treat you with respect - Training & development to help you to advance your career - Opportunities to progress - we like to promote from within Our ideal candidate is somebody who: - Has experience in a bar that offers quality cocktails - Has experience in a fast paced environment - Is well presented, with a positive attitude & high standards - Cares about giving the customer a great experience - Is a team player and shows respect to all members of staff - Has a passion for beverage, food and hospitality, along with the eagerness to continually learn We look forward to meeting you!