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  • Learning & Development Manager
    Learning & Development Manager
    7 hours ago
    £55000–£60000 yearly
    Full-time
    Manchester

    Job Ref: PER1470 Branch: Permanently Unique Group Location: Manchester or London Based Salary/Benefits: £55,000 - £60,000 per annum OTE Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 28/07/2026 Closing date: 08/09/2026 Job Title: Learning & Development Manager Department: Head Office - People Responsible To: Group HR Manager Responsible For: Learning & Development Executive Overall purpose of post: The Learning & Development Manager is responsible for creating, delivering and continuously improving the learning, leadership and performance development strategy across Permanently Unique Group. This role will partner closely with operational and support teams to build a high-performance culture, ensuring every team member has the skills, knowledge and behaviours required to deliver exceptional guest experiences while supporting the Group's commercial objectives. This role will be based at our HQ in Manchester covering the UK learning and development needs with occasional support of our international business. Regular travel is expected in this role. The successful candidate will lead learning initiatives across all brands, driving engagement, retention, internal progression and operational excellence through innovative and impactful development programmes. This successful candidate will be based in either Manchester or London. Duties will include but are not limited to: People: • Design and implement a Group-wide Learning & Development strategy aligned to business objectives and growth plans., • Create clear development pathways for all positions across front-of-house, back-of-house and support office teams., • Lead management and leadership development programmes to build a strong internal talent pipeline., • Be accountable for succession planning and identify high-potential individuals across the Group., • Develop onboarding and induction programmes that ensure a consistent and engaging new starter experience., • Coach and support operational leaders in delivering effective training and performance development., • Drive employee engagement through learning initiatives that promote growth, recognition and career progression., • Partner with the People Team to support retention strategies and improve employee satisfaction., • Foster a culture of continuous learning, feedback and accountability across all venues., • Oversee development of employees in international sites and ensure development is aligned., • Oversee the work of department Artists to ensure suitable initial and ongoing training of our teams. Profit: • Ensure learning initiatives contribute directly to commercial performance and operational efficiency., • Analyse training ROI through performance metrics, guest feedback, retention rates and operational KPIs., • Support labour optimisation by improving team capability, productivity and cross-functional skills., • Reduce recruitment costs through internal development and promotion opportunities., • Identify opportunities to improve revenue generation through enhanced sales training and guest experience programmes., • Manage the Learning & Development budget effectively, ensuring maximum return on investment., • Support venue openings and expansion projects through structured training plans that enable successful launches. Product: • Ensure all team members have comprehensive knowledge of food, beverage, service and brand standards., • Develop product education programmes that enhance guest engagement and commercial performance., • Collaborate with culinary, beverage and operational leaders to create training content for new menu launches and product innovations., • Maintain up-to-date training resources that reflect evolving concepts, menus and service standards., • Champion excellence in guest experience by embedding product knowledge and storytelling into learning programmes., • Ensure brand standards are consistently understood and executed across all venues., • Support the development of specialist knowledge programmes for leadership, wine, cocktails, culinary and guest experience disciplines., • Lead pre-opening training for new venue openings., • Maintain knowledge of new technology and applications that can enhance and support content and delivery. Process: • Develop and maintain group training frameworks, standards and competency assessments., • Create and manage learning systems, training calendars and compliance tracking processes., • Standardise training materials and delivery methods across all brands while respecting brand-specific requirements., • Implement robust evaluation and feedback mechanisms to continuously improve learning effectiveness., • Ensure compliance training is completed and maintained across all departments., • Work closely with operational leaders to identify training needs through performance reviews, audits and business analysis., • Establish clear measurement and reporting processes for learning outcomes and development activity., • Support operational excellence by embedding best practices into all training programmes., • Maintain business wide communication via our internal communication platform. Promotion: • Position learning and development as a key driver of career growth and business success across the Group., • Promote internal progression opportunities and celebrate development achievements., • Support employer branding initiatives by showcasing learning and career development opportunities., • Collaborate with marketing and people teams to communicate learning successes and talent stories., • Develop recognition programmes that reward learning, performance and professional growth., • Act as an ambassador for the Group's values, culture and leadership expectations., • Support the attraction and retention of top hospitality talent through a market-leading development offering., • Partner with external providers and co-ordinate brand led training. Key Skills • Proven experience in a Learning & Development, Training or Talent Development leadership role within hospitality, leisure or luxury service environments., • Strong understanding of restaurant operations and guest experience standards., • Experience designing and delivering leadership, management and operational training programmes., • Excellent facilitation, coaching and stakeholder management skills., • Demonstrated ability to influence senior leaders and drive cultural change., • Strong project management and organisational capabilities., • Experience with learning management systems and digital learning platforms., • Data-driven approach with the ability to measure and demonstrate learning impact., • Passion for developing people and creating exceptional hospitality experiences. General: • Ensure all employees are complying with the personal grooming policy during visits, feeding back concerns to the site management, ops and people teams., • Communicate all issues relating to the business to the relevant people., • Undertake projects as requested by key stakeholders., • To be aspirational within the team – leading by example and maintaining company standards, ensuring these are a natural skill in your day-to-day role.

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  • Project Manager
    Project Manager
    10 hours ago
    £60000–£70000 yearly
    Full-time
    Stockport

    Job Ref: ROB2373 Branch: Robinson Brewery Location: Robinson Brewery, Stockport Salary/Benefits: Competitive Salary and excellent benefits package Contract type: Permanent Hours: Full Time Posted date: 29/07/2026 Closing date: 29/08/2026 Project Manager Location: Unicorn Brewery, Stockport (with regular travel across the Robinsons estate) Department: Property Reporting to: Head of Property Investment & Design Contract: Full-time Help shape the future of Robinsons At Robinsons, we're proud of our heritage, passionate about our pubs, and committed to investing in our people and properties. We're looking for an experienced Project Manager to join our property team and lead a diverse range of investment projects across our estate. From pub refurbishments and developments to projects within our brewery, packaging facilities and head office, you'll play a key role in bringing ambitious plans to life while protecting the character and value of our assets. Benefits • A 25% discount on food, drink and accommodation through the Team discount card, • Exclusive discounts at over 800 retailers through our Team reward scheme, • 27 days paid annual leave plus Bank holiidays, • Access to the company pension scheme including life assurance cover, • Access to Private Health Scheme for you and your family, • Company Sick Pay, • Ongoing personal development and career progression, • Access to wellbeing and mental health management programmes, • Access to electric car scheme, • Ability to purchase additional days holiday at the start of the holiday year, • Cycle to work scheme What you'll be doing You'll take ownership of projects from concept through to completion, ensuring they're delivered safely, on time, within budget and to the highest standards. Key responsibilities include: • Managing refurbishment, development and capital investment projects across the Robinsons estate., • Developing project briefs, budgets, programmes and delivery strategies., • Coordinating consultants, contractors and internal stakeholders throughout the project lifecycle., • Maintaining strong commercial control, including cost management, change control and value engineering., • Ensuring compliance with planning requirements, Building Regulations, CDM and other statutory obligations., • Building strong relationships across the business to minimise disruption and support trading performance during project delivery., • Identifying and managing project risks while maintaining accurate reporting and governance documentation. What we're looking for You'll be a confident and organised project professional who enjoys working with a wide range of stakeholders and thrives on delivering results. Essential experience • Proven experience delivering refurbishment, development or capital projects across a multi-site estate., • Experience managing project budgets, programmes, contractors, consultants and professional advisers., • Strong knowledge of construction, project delivery, planning processes, Building Regulations and CDM requirements., • Excellent planning, organisation and communication skills., • Commercial awareness and experience managing project costs and contractor performance., • A relevant qualification in construction, property, design, engineering or project management, or equivalent industry experience. It would be great if you also have • Experience within hospitality, leisure, retail, brewing or another multi-site operational environment., • Experience delivering projects in live trading environments., • Knowledge of listed buildings, heritage assets or conservation areas., • A project management qualification such as PRINCE2, APM or AgilePM., • IOSH, NEBOSH or a similar Health & Safety qualification The kind of person you'll be You'll bring: • A proactive, solutions-focused mindset., • Strong professional credibility and the ability to build trusted relationships., • Excellent judgement when balancing quality, cost, programme and operational priorities., • Accountability, resilience and a hands-on approach to delivery., • A collaborative style and a commitment to continuous improvement. * A 25% discount on food, drink and accommodation through the Team discount card, • 50% off food during shifts, • The 'BAR' – Benefits at Robinsons - Exclusive discounts at over 800 retailers through our Team reward scheme, • 35 days paid annual leave and holiday pay, • Access to the company pension scheme including life assurance cover, • Access to Private Health Scheme for the GM and their family, • Company Sick Pay, • Ongoing personal development and career progression, • Access to wellbeing and mental health management programmes, • GM Accommodation (majority of sites) with all utilities paid Why Robinsons? This is an opportunity to join a well-established, family-owned business where you'll have a real impact on projects that shape our pubs, brewery and wider estate. You'll work with passionate colleagues, manage varied and rewarding projects, and help create great places for our customers, partners and teams. Ready to build something great with us? We'd love to hear from you.

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