Trabajos process improvement manager en SaleCrear alertas

Turning Point is a leading social enterprise committed to making a difference in people’s lives. We are looking for an experienced Deputy Payroll Manager to join our HR Operations team and ensure the accurate and timely payment of salaries during this maternity cover period. This is a fixed-term maternity cover contract for 12 months. This is a hybrid role with one day a week in our Manchester office and the rest working from home. About the Role As Deputy Payroll Manager, you will lead and coach the Payroll and Pension Officers to deliver an outstanding service to colleagues across Turning Point. You’ll assist the Payroll Manager in managing end-to-end payroll processes and act as the senior escalation point for complex queries. This role is key to maintaining compliance, improving processes, and driving a culture of continuous improvement and excellent customer service. Key Responsibilities • Manage and coach the payroll team to deliver accurate and timely payroll services, • Support the Payroll Manager and process end-to-end payroll in their absence, • Act as senior escalation point for payroll queries, ensuring swift resolution and minimal impact on colleagues, • Oversee pension processing, including NHS and LGPS schemes, • Develop and monitor SLAs for payroll, reporting monthly and driving improvements, • Maintain and improve payroll processes and systems, ensuring compliance with statutory requirements, • Build strong relationships with internal and external stakeholders to enhance service delivery, • Proven leadership experience within a payroll environment, • Strong analytical skills with the ability to interpret complex data and trends, • Knowledge of payroll regulations and statutory requirements, • Proficient in Office 365 and comfortable with process improvement initiatives, • Level 5 CIPP qualification or equivalent experience (advantageous) At Turning Point, we value innovation, inclusion, and continuous improvement. You’ll have the opportunity to lead a dedicated team, enhance processes, and make a real impact on the colleague experience. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. Our people bring our vision to life. So, if you are enthusiastic, motivated and committed to support others to fulfilling their potential, here at Turning Point, we don't just offer you a job – we offer you a career. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package. You will get 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point

We are PZ Cussons. Our purpose is For everyone, for life, for good. Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do. Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez. POSITION SNAPSHOT Job Title: Senior Commercial Strategy & Planning Manager Location: Manchester Contract Type - Permanent Who Are We At PZ Cussons, we make some of the UK’s best-loved brands – think Original Source, Carex, Imperial Leather, Sanctuary Spa, Childs Farm and more. We’re a FTSE-250 business with global reach and bold ambitions. If you want to join a business with dynamic, fast-paced working environment and a collaborative atmosphere whilst working flexibly but with the opportunity to collaborate in our stunning offices, then this could be the right role for you. Job Purpose The Senior Customer Strategy & Planning (CS&P) Manager plays a pivotal role in driving commercial performance by shaping and executing channel-specific strategies that align with brand objectives. Acting as the critical link between Sales and Marketing, this role is responsible for developing and delivering pack, price, and promotional strategies tailored to each customer and channel. Through close collaboration across teams, the Senior CS&P Manager ensures the effective execution of brand plans in the trade environment, optimises trade spend ROI, and supports National Accounts as a strategic ‘co-pilot’ to enable sustainable and profitable growth for PZ Cussons in a competitive FMCG landscape. Function Overview This role sits within the Commercial Strategy & Planning team within the wider Commercial function which consists of both Senior CS&P Managers and CS&P Managers. Reporting Relationships The role reports to the Head of Commercial Strategy & Planning Key working relationships with Commercial, Heads of Brand and Marketing teams including project leads for NPD, Category, Commercial Finance and Supply Chain teams. Key Duties And Responsibilities • Develop consumer-relevant pricing strategies across packs, brands, and channels to maximise market competitiveness and shopper value perception., • Manage optimal price laddering and pack-price architecture (PPA) across the current portfolio, and support brand teams with strategic pricing recommendations for innovation and long-term growth., • Lead the analysis of promotional effectiveness using data-led insights and performance metrics to inform future promotional strategies and improve ROI., • Create, own, and maintain promotional guidelines ("golden rules") by brand and channel to ensure promotional activities consistently deliver commercial targets., • Facilitate collaborative working across Marketing, Commercial, and Category functions through regular reviews and timely updates to drive alignment and integrated planning., • Guide and champion pricing and promotional strategy for new product development (NPD) to enable successful market entry and long-term viability., • Drive the commercial readiness of NPD launches by collating assumptions for gate sign-off and delivering customer-facing decks to support strong trade sell-in and launch performance., • Lead trade spend optimisation through insight-led recommendations aligned with strategic priorities to maximise ROI, improve customer investment efficiency, and enhance brand visibility., • Support the sales team in creating and delivering channel-appropriate plans aligned to strategic categories (grow, protect, optimise) to unlock customer opportunities and drive commercial success. Criteria FMCG Experience • Brings proven significant experience in fast-paced, consumer-driven environments with a clear understanding of category dynamics and customer needs. Strong technical ability • Experience in using category data sources such as IRI/Kantar/Neilson, and proficient in excel Strong Commercial Acumen • Demonstrates a solid understanding of commercial levers and market dynamics to drive brand and business performance. Data-Led Decision Making • Highly analytical and inquisitive, with the ability to interpret complex data sets, identify trends and insights, and translate them into actionable strategies that improve ROI and sales performance. Innovative Thinking & Continuous Improvement • Challenges the status quo constructively by proposing well-structured ideas and creative solutions that enhance commercial delivery and brand competitiveness. Strategic Storytelling • Able to turn insights into compelling, data-driven narratives that influence decision-making across the organisation. Influencing & Cross-Functional Leadership • Builds strong relationships and leads effectively across functions, flexing communication and leadership style as needed. Confidently challenges with rationale, demonstrates resilience, and inspires collaboration. Inspirational & Authentic Leadership • Acts as a positive role model who energises teams, sets high expectations, and fosters a culture of accountability and high performance. Enterprise Mindset • Supports cross-functional performance by focusing on shared business goals and promoting a "one team" approach to success. Creative Commercial Execution • Balances creativity and pragmatism to maximise brand performance within budget constraints, ensuring efficient and effective delivery in market. Forward-Thinking & Curious • Thinks beyond the immediate task, proactively using data and insights to shape future opportunities and strategic thinking. Please note that we are not able to offer visa sponsorship or assist with relocation support for this role. Applicants must have the right to work in the country where this role is located before applying. Equal Opportunities At PZ Cussons, we value diversity and make sure everyone feels included. We want our team to reflect society and our global customers. We welcome applicants from all backgrounds and your unique perspective helps us develop brands and create new products for our consumers. If you need extra support during this process, please inform us so that we can accommodate your needs appropriately. It is important to us that all candidates feel recognised and have a good experience with PZ Cussons as part of our commitment to inclusivity. PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!

The HR Operations Project Manager will be responsible for the planning, execution, and delivery of key HR operational projects. This role will focus on process improvement, compliance, digital transformation, and the seamless implementation of HR initiatives across the organisation. The successful candidate will work closely with the HR Service Delivery Leadership Team, business partners, and cross-functional teams to ensure the effective management and delivery of projects that support the organisation’s strategic objectives. This is a hands on delivery role. Key Responsibilities • Lead and manage multiple HR projects from inception to completion, ensuring timely delivery within scope and budget., • Collaborate with HR teams and business stakeholders to identify project requirements and define project objectives, scope, and deliverables., • Develop detailed project plans and monitor progress against milestones., • Drive process improvement initiatives to enhance operational efficiency and employee experience within HR services., • Facilitate effective communication between teams, stakeholders, and senior management., • Ensure all HR operational projects comply with relevant employment legislation, policies, and best practices., • Analyse data and metrics to measure project success and identify opportunities for further improvement., • Prepare and present regular project status reports and updates to stakeholders., • Support change management activities, including communications, training, and stakeholder engagement., • Manage risk and resolve issues that may impact project delivery. Qualifications & Experience • Proven experience in HR operations, project management, or a related discipline., • Demonstrable record of delivering HR projects within a global complex or matrixed environment., • Strong knowledge of HR processes, employment law, and compliance requirements., • Experience with HRIS and digital transformation projects is highly desirable., • Experience of using Workday or similar products is an advantage. Skills & Competencies • Excellent project management and organisational skills, with attention to detail., • Strong interpersonal and communication skills, both written and verbal., • Ability to influence and build effective relationships at all levels., • Analytical thinker with a problem-solving mindset., • Proactive, adaptable, and able to work under pressure to tight deadlines., • High degree of confidentiality, professionalism, and integrity., • Advanced proficiency in Microsoft Office suite and HR information systems. What’s in it for you? Benefits We want to reward you today and help you plan for tomorrow. We appreciate that everyone is different, therefore we have designed a benefits system that offers choice and flexibility based on individual needs and lifestyles. To name a few, these include: • Competitive basic salary (reviewed annually), • Flexible, hybrid working policy, • Generous bonus scheme, • Up to 25 days holiday (rising to 28 days with service), • Holiday exchange scheme, • Private medical insurance, • Enhanced parental leave, • Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010. If you would like to read more information regarding our range of benefits, please visit our ___ page on our website. Please note that we have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

Who are we? Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what it’s like to work here, we have been certified as a Great Place to Work™ for the third year running. The feedback has directly contributed to Newmedica being listed among the UK’s top 50 Best Workplaces™ for 2025. Role overview We are looking for a Service Manager to join our clinic in Manchester. This will be 40 hours over 5 days per week including cover on weekends on a rota basis. The Service Manager is an essential role within the service leadership team, reporting to the Operational Director. The role is responsible for the day-to-day management and operational delivery of high-quality ophthalmology services at the site. You’ll be leading on service improvement –and it's a varied role – you'll be setting and monitoring utilisation and capacity targets, managing the patient feedback process, working towards KPI’s, liaising with contacts across the Support Office teams and with external suppliers and managing your team, amongst a myriad of other tasks that make up a working day in a busy clinical service. What skills and experience do I need? We’re looking for someone with previous operational management experience, ideally gained in a healthcare setting – NHS or independent provider. You’ll have a sound commercial acumen, working closely with the Operational Director to identify new service opportunities. You’ll have managed a team and will be well versed in leading and engaging your people, inspiring them along the journey with you. You’ll have demonstrable experience of working in a fast paced and target driven environment and ideally, will have experience of working in a regulated sector and understand broad governance requirements. It would be advantageous of you have working knowledge of CQC requirements. You’ll possess great stakeholder management skills, and you’ll have the ability to flex your communication style to suit different audiences – from patients to your team and from Clinical Directors to external organisations. You’ll be an ace at time management and will be able to juggle priorities – we work in a fast-paced environment, and things can change throughout the day, so you’ll be able to react in the moment and make the sound business decisions. And you’ll be tech savvy – comfortable with working on a variety of IT systems and able to pick up new systems and programmes confidently and with ease. In summary we’re looking for a well-rounded operational manager – happy and able to turn your hand to a wide array of tasks every day! What we’re offering • A salary of up to £50,000 depending upon experience, • 25 days annual leave plus bank holidays plus 1 day birthday leave, • A company pension scheme, • Enhanced maternity leave, • Access to a range of benefits including free eye tests, discounted or free glasses, death in service cover, free access to Headspace and blue light scheme, • An environment where your learning and development is supported through a range of various learning tools and courses., • Working with a friendly multi-disciplinary team passionate about improving the lives of our patients Please note that we use video interviews as part of our recruitment process. If you are shortlisted, you will be asked to complete a short video interview as the next stage of the process.# If you would like an informal chat about the opportunity or to request a job description, please contact Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and an enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics. Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.

Description Quanticate is seeking an experienced Clinical Data Project Manager to lead and manage complex data management projects across the clinical development lifecycle. This is your opportunity to bring strategic insight and operational leadership to a role that directly supports the success of our global pharmaceutical and biotech partners. As a Clinical Data Project Manager at Quanticate, you’ll take ownership of high-value clinical data projects, driving delivery excellence and regulatory compliance from start to finish. If you thrive on leadership, precision, and strategic impact, we want to hear from you. 📍 Location: Remote in UK 💼 Contract Type: Full-time 📅 Experience Required: Strong experience in Clinical Data Management Key Responsibilities • Lead full lifecycle project management from data setup to database lock, • Ensure successful delivery of CDM activities to time, budget, and regulatory standards (ICH-GCP), • Act as the primary liaison for clients—managing communication, escalations, and expectations, • Drive operational excellence, process consistency, and team productivity across global CDM projects, • Manage budgets, scope changes, risk mitigation, and resource allocation, • Represent Quanticate at client meetings, audits, and conferences, • Assist on bid defences with clients. Requirements Educational Background: • Degree in Life Sciences or similar (or equivalent experience) Experience • Strong experience in Clinical Data Management, including CRO experience, • Demonstrated success in leading complex global CDM projects, • Deep knowledge of EDC systems (e.g. Rave, Medrio, Veeva) and tools like RTSM, ePRO, and tSDV, • Strong expertise in project financials, reporting, and cross-functional collaboration, • Comfortable representing CDM in external audits and contributing to continuous improvement initiatives Benefits • Salary based on experience, • Quanticate offers 20 days annual leave., • All employees working from home receive a monthly allowance., • Quanticate offers flexible working hours to support our employees to maintain a healthy work / life balance., • Quanticate pays medical insurance for each of our employees., • Quanticate will pay 7.5% towards an employee’s retirement annuity plan., • All employees recognised for their long service with Quanticate and receive a gift on their 5th, 10th, 15th or 20th anniversary.

Data Product Owner Location: Wigan or Manchester - Hybrid Simpson Booth is delighted to exclusively support our leading energy infrastructure client with the recruitment of a Data Product Owner for their metering and asset management business. Our client is a UK-based energy infrastructure and services business that supports the country’s transition toward smarter, more efficient energy systems. The group provides end-to-end solutions across asset management, operational delivery, and data-driven services, partnering with major utilities and energy providers nationwide Job Purpose As a Data Product Owner, you will play a key role in driving the evolution of asset tracking and billing systems across the business. You will define and refine product requirements, ensure data accuracy at a detailed level, and work closely with operational, commercial, finance, and technology teams to deliver solutions that meet complex business needs. This is a high-visibility role that combines hands-on data analysis with product leadership. You will oversee the product roadmap, support transformation initiatives, and ensure that system changes are thoroughly tested, compliant, and aligned with strategic objectives. The role requires strong analytical capability, the ability to work with large and complex datasets, and the confidence to influence stakeholders and guide decision-making across the organisation. Key Responsibilities • Define and own the product vision in alignment with business goals and transformation initiatives., • Develop long-term product roadmaps reflecting market trends and emerging technologies., • Represent business users, ensuring their needs and benefits are central to product decisions., • Build and maintain strong relationships with internal stakeholders and external partners., • Drive business transformation by analysing processes and identifying opportunities for improvement., • Lead Agile ceremonies (sprint planning, stand-ups, retrospectives) and manage a detailed product backlog., • Ensure compliance with quality, data protection, and regulatory standards., • Oversee rollout plans, including user training and implementation support., • Monitor product performance, gather feedback, and drive continuous improvement., • Conduct market and competitor analysis to refine product strategies., • Define key performance indicators (KPIs) to measure product success, analysing data and user feedback to assess impact, identify improvements, and drive continuous optimisation., • Take responsibility for data accuracy and testing, ensuring all changes are validated, accurate, and do not negatively affect key business metrics., • Keep stakeholders informed about product progress, challenges, and upcoming features, ensuring transparency, alignment, and sustained buy-in across the organisation. Person Specification Qualifications • Degree or professional qualification in business analysis (Desirable). Knowledge • Extensive knowledge of SQL Server Management Studio for analytics (Essential), • Knowledge of the UK energy industry (Desirable)., • Knowledge of PowerApps (Desirable). Experience Essential • Solid experience in change-related roles on large or complex projects and programmes., • Stakeholder analysis and management., • Requirements investigation and analysis techniques., • Business Process Modelling., • Data analysis., • Knowledge of Agile methodologies., • Project management experience., • Preparing and supporting User Acceptance Testing (UAT)., • Experience working within the energy industry., • Awareness of data security and confidentiality issues., • Experience using Microsoft DevOps. Technical Competencies • Proven experience as a Data Product Owner or Product Manager working with large-scale datasets or platforms., • Ability to deliver business solutions across programmes and projects, balancing time, cost, and quality., • Strong analytical, critical thinking, and problem-solving skills, with a track record of applying business analysis techniques to enable change., • Ability to develop robust documentation, including business cases, cost/benefit analysis, options papers, and requirements specifications., • Ability to operate effectively within varied project methodologies., • Strong leadership and stakeholder-influencing skills, including up to Director level., • Advanced SQL Management Studio analytical skills, including working with very large datasets (millions of records)., • Strong judgement and the ability to use initiative., • Excellent written and verbal communication and interpersonal skills., • Strong presentation skills., • Proven ability to work with data underpinning business processes while maintaining data integrity., • Proficient in Microsoft Office (Word, Excel, PowerPoint, Visio)., • Ability to work both independently and collaboratively as part of a team. Behavioural Competencies • Flexibility to support the business outside of core responsibilities., • Ability to organise and prioritise workload under pressure., • High attention to detail and accuracy. Due to current workloads, Simpson Booth regrets to inform that in the instance you have not heard from us within 2 weeks of your application, you are to consider your application unsuccessful at this time.

BUSINESS FUNCTION: Customer & Commercial SALARY: £50,211-£61,895 / Grade: ML2/SB1 ROLE TYPE: Permanent LOCATION: Manchester, Leeds or York HOURS: 37 per week Northern is on a journey of digital transformation – and our customers are right at the heart of it. We’re creating new products and experiences that make travelling by rail easier, more personal and more rewarding. As our New Product Development Manager based at our York or Manchester offices, you’ll be the spark behind that innovation. You’ll lead the design, development and launch of new digital products that make life easier for our customers and help Northern grow. Working closely with teams across the business, you’ll work across the full product life-cycle, turning ideas into real-world improvements that make a difference every day. Ensuring new products are commercially viable, customer centric, and delivered on time and within budget, supporting Northerns strategic objectives and long-term competitiveness What You’ll Be Doing You’ll manage the full lifecycle of new product initiatives – from spotting opportunities to seeing them through to launch and beyond. It’s about combining creativity with commercial thinking and making sure every product delivers genuine value to our customers and the business. You’ll: • Lead the end-to-end development of new products – from concept, research and testing to launch and review., • Translate customer insights and market trends into exciting, customer-focused ideas., • Build robust business cases that balance innovation, commercial return and operational feasibility., • Work with teams across Customer Experience, IT, Marketing and Operations to make sure each product lands smoothly and delivers on its promise., • Responsible for management of multiple projects, budgets and supplier relationships – keeping delivery on time and on budget., • Use data and feedback to measure success and continuously improve what we deliver., • Embed a culture of innovation by identifying emerging opportunities, championing new ideas, and embedding lessons learned into future developments., • Define success criteria and KPIs for new products, monitor performance post-launch, and provide insight and recommendations for optimisation., • Seamless handover of products to Product Managers on delivery with agreement from Strategic Customer Product Lead on capacity and priority About You You’re a creative thinker with a practical streak – someone who loves turning ideas into action. You understand what makes a great customer experience and how digital products can help deliver it. You’ll bring: • Demonstratable experience in customer product management, with strong knowledge of end-to-end product lifecycles and varying delivery methodologies (Agile, Scrum, Waterfall, • A strong understanding of UX/UI principles and the ability to translate user insights and performance metrics (e.g. OKRs, KPIs, CSAT) into impactful, customer-centric product decisions., • Excellent communicator with the ability to influence, negotiate, and build trusted relationships across technical and non-technical teams, suppliers, and multi-stakeholder complexity., • Able to identify opportunities for differentiation, innovation, and cost-effective delivery, balancing commercial value, user benefit, and risks, • Strong problem-solving skills with a sharp eye for detail. Capable of managing competing priorities, multiple initiatives, and making informed decisions under pressure., • Comfortable using product management tools (Jira, Trello, Confluence, Miro) and with a working knowledge of web and app development principles., • Experience of managing a pipeline of product deliverables as well as delivering continuous improvement of customer products on time and within budget., • Experience of people management to contribute towards a high-performing, engaged and competent team., • Experience with SalesForce would be an advantage Experience in the rail industry isn’t essential – curiosity, creativity and a drive to make things better are what really count. If you’ve had experience working with Salesforce products, that would be advantageous. What’s in it for you? At Northern, we don’t just value our people - we go the extra mile to support them. Here’s a taste of what you can look forward to: • Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe., • Generous Pension Scheme: We top up your contributions by 1.5 times., • Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave., • Cycle to Work Scheme: Save up to 42% on a bike and spread the cost., • Electric Car Scheme: Lease a brand new electric or plugin hybrid car., • Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered., • Holiday Purchase Scheme: Buy up to 5 extra days of annual leave., • Employee Assistance Programme: 24/7 support for family, lifestyle, and more., • Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you’re in., • Recognition: We know how important it is to show how much we appreciate our people. That’s why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day. Why Northern? We’re more than just a train operator. We’re the heartbeat of the North - connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment. Back in 1825, the first passenger train set off in the North of England, after which rail quickly spread across the globe - and this year, we’re celebrating 200 years of the modern railway. As we look back on the historic events that led us here, we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey. A place for everyone The best journeys happen when everyone feels welcome on board. At Northern, we don’t just move people from A to B - we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview. We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment. No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway.

We are seeking an experienced Senior Bid Manager to join our Global Commercial Team at Mercer Marsh Benefits. This is a flexible, hybrid working role which will preferably be based in London, but we are able to consider other UK office locations for the right candidate. As a Senior Bid Manager, you’ll be fast-learning, self-motivated, highly organised and creative in order to drive revenue growth by supporting our global commercial team in its goal of winning new business and client rebid opportunities. The successful candidate will be required to collaborate with a variety of teams and stakeholders globally across the business and externally, to develop detailed and unique responses to bid and tender documents, taking the lead on the bid management process whilst ensuring our bid library is up to date. You’ll join a passionate, client-centric and growing global team responsible for a portfolio of clients that contributes a significant portion of revenue annually and is key to Mercer Marsh Benefits growth strategy. We will count on you to: • Contribute to planned and sustained business growth through the successful completion and progression of high-value, complex bids and tenders across both new and existing business for our Global Benefits Management and Darwin solutions., • Ensure compliant, engaging and standout bids are submitted, in line with best bid and proposal practices. We’re looking for someone who’s creative, with exemplary writing and bid management skills., • Ensure that all aspects of the bid criteria are completed in line with tender instructions and achieving tender deadlines by managing and motivating subject matter experts in the business effectively., • Monitor, review and evaluate bids/tenders proactively, identify learning from all submitted bids and ensure that lessons are addressed and reflected in future bids/tenders., • Contribute to the management of the bid library, ensuring that all content is kept current and liaising with subject matter experts where applicable., • Conducting feedback/lessons learned sessions with a variety of stakeholders to drive continuous improvement. What you need to have: • A minimum of 7+ years' experience in writing and project managing proposals/presentations, aligned with client requirements and company branding, • A customer-focused, innovative approach to win strategy development and storytelling., • Demonstrable ability to manage high-value bids to a defined process with a track record of delivering quality bids in a timely fashion., • Proficient in Microsoft 365, including SharePoint, Word, PowerPoint, Excel and Teams., • Ability to work to tight deadlines, manage multiple projects and perform under pressure., • Excellent communication and writing skills with the ability to build relationships and influence where required., • Research/draft responses to proposal questions in collaboration with subject matter experts., • Own master documents and incorporate multiple rounds of edits through completion., • Evidence of analytical skills and a good eye for detail; producing appropriate, accurate, high quality written work within challenging work limits while holding pursuit teams accountable., • A willingness and desire to embrace AI, • University Degree (preferably in business, journalism, marketing, English, communication). What makes you stand out: • Experience within the HR/employee benefits/wellbeing sector is advantageous, but not essential; we are looking for the brightest talent to join us., • A passion for creating standout responses that will truly differentiate our proposal for our clients, demonstration understanding of their business challenges and goals., • Accredited to APMP Foundation level will be advantageous, but not essential. Having a demonstrable interest and connection to furthering your skills and understanding the broader bid and proposal field is important – we’re an innovative team who are always looking to improve, in line with best practices., • Familiarity with QorusDocs, Adobe and online bid procurement tools (such as Ariba). Why join our team: • We help you be your best through professional development opportunities, interesting work and supportive leaders., • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities., • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. #hybrid Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_319325

Location(s): UK, Europe & Africa : UK : Manchester BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Are you passionate about working with cutting-edge technology and self-motivated to find innovative solutions to complex challenges as part of a team who help keep the UK safe? Join BAE Systems as a Agile Coach. As an Agile Coach for a Software Engineering team, you’ll be working with our National Security Customers to build and run systems that support their core mission capabilities. You’ll work as part of empowered, autonomous DevOps teams with regular contact with end-users to flexibly and efficiently understand, design, develop, deploy and maintain applications and services. You’ll be encouraged to identify new ways of solving problems and get to work in a range of different teams across our customer organisations. You will work in a small team given as much ownership and responsibility as you have the appetite for but part of a much bigger Engineering community to give you the support you need to grow in your career. We fully embrace DevOps ways of working in our teams, and build a very broad range of capabilities for our customers. We therefore value scrum team members who enjoy playing a role in the full delivery lifecycle and are flexible to learn and pick up new approaches. You’ll be playing a role in identifying the right behaviours, best practices and development methodologies to use for the job and be supported with training as needed through access to services such as Pluralsight. Not only will your team be directly making a huge impact upon the systems you work on, you’ll be doing it for an organisation who makes a huge impact to the security of the UK. About You You will have experience in many of the following: • Leadership roles or responsibilities – either delivery or technically focussed – within a professional software, systems or service team, • Championing Scrum and agile principles within a team, • Knowledge of the software lifecycle and how to apply agile methodologies to large projects, • Coaching and mentoring junior software developers, setting an example for them and identifying areas for improvement and training, • Facilitating team meetings, helping to draw thoughts and ideas from all team members, • Task and knowledge management tools such as Confluence, JIRA and Trello, • Continually looking for process improvements, • Bringing enthusiasm and fun to your work! It Would Be Great If You Also Had Experience In Some Of These, But If Not We’ll Help You With Them • A Scrum certification such as PSM or CSM, • A scaled agile framework certification such as SAFe or Scrum@Scale, • Project management, including identifying and reporting on risks, issues and dependencies, • Service management, for example responding to incidents or outages, using problem solving skills and coordinating with multiple people or teams., • Change management, including working with other teams and end users to make new feature deployments on live services more transparent, reducing risk, • Experience with software development or design Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process. How We Will Support You • Work-life balance is important; you can work around core hours with flexible and part-time working, • You’ll get 25 days holiday a year and the option to buy/sell and carry over from the year before, • Our flexible benefits package includes a competitive pension scheme, cycle to work scheme, taste cards and more, • You’ll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE, • You’ll be part of our company bonus scheme, • You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. About Our Team Our people are what differentiates us, they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting edge, high quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients. You’ll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We’ll do everything we can to ensure you have fun at work, and in social activities outside of it whether that’s virtually or in person, as conditions allow. You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team. We have a rich history of working within National Security. In fact, we have over 40 years’ experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions. More About BAE Systems You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We’re a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You’ll get to work on a variety of different systems for different customers throughout your career with us. We’re passionate about Diversity and Inclusion in our workforce and the people you’ll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA For more information please visit our website: ___Help us secure a connected world. Apply now and be inspired. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we’re working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds – the best and brightest minds – can work together to achieve excellence and realise individual and organisational potential.

Job Description At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Associate, Middle Office to join our Middle Office team. This role is located in Manchester, UK. In this role, you’ll make an impact in the following ways: • To support the Front Office in the execution of their core activities in a changing and dynamic environment by ensuring the provision of accurate, timely and comprehensive information., • To assist with the development of the Investment Operations function to provide a wide-ranging service to both internal and external stakeholders., • To provide support to the front office to ensure trades booked are monitored through to successful settlement. This will include robust oversight of Middle Office avtivity, • To constantly challenge all current processes and procedures to identify any potential for process improvement, • To work closely with the front office to ensure all required brokers and markets are set up through the correct process. Responsibilities • Build and maintain close working relationship with the Front Office and act as the day to day point of contact for queries, • The team’s main responsibilities include, trade support across all assets classes, daily monitoring and reconciliations, periodic reporting, critical analysis and alignment with the changing business Specific Responsibilities Include • Acting as link between front office, middle office, national and international 3rd parties. Including the timely and accurate booking of all trades across derivative and liquid products, • Ensure all brokers used across full product range are set up with all relevant paperwork in place before trading commences, • Support the front office to set up any new markets that have gone through the correct approval process, • Work with the reconciliations team to ensure we maintain up to date and accurate cash and holdings in Aladdin, • Work with team manager to highlight all key risks and controls across the team’s processes, • Continually looking for any possible opportunity to improve on our processes, especially utilizing any form of automation, • Ensure all Mifid II transaction reporting and trade reporting requirements are met., • Trade matching, • Trade Input, • Trade Cycle Management To be successful in this role, we’re seeking the following: • Sound knowledge of Derivative and Liquid products, • A team player, • Numerate and able to interpret financial data quickly and effectively, • Effective time management and ability to work to strict deadlines, • Communication – excellent inter personal skills and documentation maintenance, • Ability to problem solve and work with minimal supervision, • Awareness of relevant regulations, EMIR, Mifid II, CASS, • Previous experience of investment management middle or back office processes, • IMC an advantage At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here’s a Few Of Our Recent Awards • America’s Most Innovative Companies, Fortune, 2025, • World’s Most Admired Companies, Fortune 2025, • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Quality Manager do? Think of yourself as a champion for operational excellence. A proponent of your program's achievement of performance objectives. An advocate of consistency and quality in all interactions and transactions. The tasks you tackle raise the bar for our quality operations to produce ridiculously impressive outcomes. You will monitor program metrics, provide insights and analysis, and offer recommendations. You will also help manage the implementation of improvement efforts on services and processes. Additionally, you will ensure that quality is always met by leading quality audits and reporting its findings. You will propose new systems and policies for continuous improvement, too. Your contributions will help ensure that our operations exceed expectations. With your work, our program metrics and service level requirements for quality are consistently met. Consider yourself a consultant to stakeholders, a mentor and guide to your teams, and the owner of quality delivery for the aligned teams. Responsibilities • Ensure that all quality processes are set up as per TaskUs Quality model, • Own the deployment of quality strategy (both internal and client enforced) within aligned teams, • Establish process, procedures and work roles; assist in SOP writing, • Liaise with the Business Intelligence and Data Science (BIDS) team to build automated reports and dashboards for quality and operational performance metrics, • Ensure delivery of quality KPIs for the aligned campaigns/LoBs, • Monitor day-to-day activities and achievements of the Quality teams, • Oversee staying in line with contractual spans and auditing requirements, • Provide actionable insights to clients and operations based on audit observations, • Drive and manage improvement initiatives based on RCA or client's requests toward metrics, new processes, or people's opportunities, • Identify opportunities for improvement and help develop impactful and measurable action plans to address these, • Ensure quality dashboards are published in a timely manner, • Deploy quality strategy for the aligned span, • Ensure adherence to quality processes across the board, • Work with the quality leadership on functional projects, • Work with Training and Operations to identify training needs, • Manage quality knowledge of aligned teams with focus on their skill development, • Perform career coaching for the quality team to prepare them for the next level, • Understand customer needs and requirements to develop effective quality control processes, • Collaborate with cross-functional teams on driving quality improvement projects, • Interface with clients for quality reviews, needs, updates, and ideation, • Interface with internal stakeholders for quality reviews. Also, attend the reviews for other functions and ensure alignment of objectives, • Tell the story of why quality matters, build consensus, and inspire others to move fast on fixing problems, • Manage performance and appraisal of aligned Quality supervisors, • Review and maintain budgets and aid the director in the development and maintenance of a quality plan and standard operating procedures (SOPs) Technical Skills And Qualifications • Industry-recognized quality certifications (Six Sigma, Lean, COPC, PMP, etc) essential, • Well-versed with structured problem-solving techniques, • Ability to analyze data and arrive at actionable insights, • Strong practical experience with Excel (PivotTable, Charts, Statistical functions), PowerPoint, and Google Sheets, • BPO background required, • Experience in managing transition/deployment/improvement projects preferred, • Familiar with the application of quality tools to analyze data, • Statistical aptitude, • Excellent communication and presentation skills, • Experience in managing quality control/quality analysis organization or leading cross--functional quality improvement projects and teams, • 5+ years of demonstrated management ability across diverse functions (direct reports, cross-functional relationships, third party vendors. etc.) Soft Skills • English fluency no less than high B2, preferred C1, • Ability to collaborate with cross-functional teams across geographies, • Able to present confidently in meetings, • Logical thinker, • Great people management skills with the ability to drive the team to deliver excellence, • Great conflict management skills, • Highly customer centric and has intuitive understanding of customer/client needs, • Attention to detail, • Good interpersonal skills, • Ability to clearly articulate thoughts Personality Traits • Assertiveness and passionate commitment to achieving results, • Problem solver, • Diligent, • Highly conscientious and attaches high value to integrity How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL . TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. Req Id: R_2512_16599 Posted At: Fri Dec 05 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: ___ Job Description We have an exciting opportunity for an Associate Director to join our expanding Project Management Infrastructure business in the North West, and help to drive growth across the region. MAIN PURPOSE OF THE ROLE • To lead and co-ordinate project activities, ensuring good communication and adherence to governance processes., • To understand, anticipate, inform and deliver great outcomes for our clients, every time, everywhere., • To drive exceptional delivery, health & safety, commercial, risk management and quality performance on infrastructure projects throughout the project lifecycle., • To be heavily involved in winning new work and developing a team of Project Managers Qualifications KEY ACCOUNTABILITIES • Project management discipline, to include:, • Helping to establish the overall success criteria for the project, including time, cost, technical and performance parameters., • Identifying and ensuring that the appropriate line manager is aware of quality, safety, health and environment issues., • Establishing effective project governance, processes and systems to be utilised throughout project., • Project planning, including producing the detailed project plan., • Advising upon the procurement of resources., • Leading and facilitating the overall cross-functional project team., • Monitoring and applying performance management techniques., • Managing the change control process., • Monitoring and advising upon project finances., • Managing the flow of project information between the team and the client, through regular meetings and written communications., • Preparing formal project progress and other reports., • Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager., • Assisting in the production of bid documentation., • Internal management accountabilities, to include: Knowledge management – Ensuring that key information and learning generated from each project is input into the Turner & Townsend internal database., • Financial management – Ensuring prompt client invoicing and utilising FMS in order to monitor a project’s financial status., • Experience of working on major Infrastructure projects (Rail, Highways, Utilities, Aviation and Power), • Preferred if the NEC accreditation is in place, • Degree qualified in a relevant discipline (Civil Engineering/Construction) Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ___ SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Senior Paid Media Manager (Full-time, 37.5 hours) – Candidsky, Manchester City Centre (UK APPLICATIONS ACCEPTED ONLY - NO SPONSORSHIP OFFERED) Salary: £45,000–£55,000 DOE Candidsky is hiring a Senior Paid Media Manager to join our performance marketing team in Manchester City Centre. You’ll lead on multi-channel paid campaigns for a mix of UK and international clients - from B2B lead gen to B2C e-commerce brands with significant monthly media spend and clear ROAS targets. This is a senior, hands-on role with real scope to shape how our Paid Media team runs. If you’re the kind of person who wants ownership, enjoys building strong client relationships, and is ready to step into a Head of Paid / Paid Media Director track within 6–12 months, we want to hear from you. About Candidsky We’re an award-winning performance marketing agency with 17+ years in Manchester. Our mission is simple: empower clients through clear communication and proven strategies across SEO, Paid Media, and Digital PR. Our vision is to be the leading digital agency in the North, delivering exceptional results while building a culture that’s creative, collaborative, and genuinely fun. We’re serious about results, but we’re people-first — always. We work smart, stay human, act like real people, and keep the team spirit high (and yes, we still make time for board games and agency trips). The role As Senior Paid Media Manager, you’ll manage and optimise multiple accounts, drive performance improvements month-on-month and year-on-year, and help us grow the division. You’ll have the autonomy to test, iterate, and scale what works — with support from Paid, SEO, and Digital PR teams around you. Key responsibilities • Own performance across a portfolio of paid media clients (Google Ads, Microsoft Ads, Paid Social, Display, Performance Max, and more)., • Use data-driven insights to improve results MoM and YoY., • Lead strategic account planning: campaign architecture, keyword strategy, bidding, creative testing, audience strategy, and landing page experimentation., • Write and test compelling ad copy, collaborating with content and creative teams on paid messaging and assets., • Manage daily and monthly budgets to agreed revenue, ROI, and ROAS targets., • Carry out competitor research and turn insights into practical opportunities., • Deliver clear reporting that shows impact, next steps, and commercial value., • Maintain sharp client comms via Basecamp and email, aligned with our Client Services process., • Support pitches and proposals with insights, forecasts, and channel strategy., • Contribute to building and improving internal paid processes, templates, and ways of working. Success measures (KPIs) • Hitting or exceeding client ROAS and ROI targets., • Channel performance improvements across your client set., • Client retention, satisfaction, and proactive communication., • Strong commercial delivery and budget efficiency. What we’re looking for • Proven experience managing and scaling PPC / paid media accounts with meaningful spend., • Strong strategic thinking alongside hands-on optimisation ability., • Confident with Google Ads (Search, Shopping, PMax, Display, YouTube) and Microsoft Ads; paid social experience is a plus., • Excellent reporting and performance storytelling — you can explain what happened, why, and what we’ll do next., • Comfortable managing multiple priorities without dropping standards., • A positive, proactive teammate who builds relationships easily and pushes for better., • Someone excited by growth — personally and for the agency. Behaviours that matter here • Team player who collaborates across functions., • Organised and methodical, but not afraid to move fast., • Curious, experimental, and improvement-driven., • Calm under pressure and solutions-focused., • Invested in developing yourself and others., • Goal-orientated and genuinely into performance marketing. Progression We’re growing quickly, and this role is designed to become a leadership position. If you want a clear runway to Head of Paid / Paid Media Director within 6–12 months - including recruiting and leading your own team - we’ll back you to get there. Benefits • Flexible start times (8:00–10:00am)., • Hybrid working: up to 2 remote days per week, 3 office days., • 30 days holiday including bank holidays, plus an extra day per year up to 5 years’ service., • Your birthday off, automatically booked., • Quarterly socials chosen by the team (think Go Karting, Cake Making, Darts, Fancy Dinners), • Gym contribution up to £50 per month after passing probation., • AXA private healthcare & mental health support (Platinum level)., • Generous pension contributions., • Regular career development and performance reviews., • The chance to work on ambitious client accounts and pitches in a team that shares knowledge across Paid, SEO, and Digital PR. Location Manchester City Centre (hybrid) - United Kingdom

Title: Sales Support Specialist Reports to: Global RSEC Sales Manager Base Location: Manchester - Fulltime - Onsite Position: 6 Months FTC (With the opportunity to go permanent) Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we’re creating a legacy that goes beyond business—one that’s changing the world for the better. We are seeking a detail-oriented and proactive Back Office / Sales Support Specialist to manage and resolve order booking issues across our sales and operations teams. This role is critical to ensuring accurate and timely order processing, maintaining data integrity, and supporting smooth revenue recognition. Key Accountabilities Order Management & Issue Resolution • Monitor and track order booking discrepancies across systems and teams., • Investigate and resolve issues related to missing, incorrect, or delayed order entries., • Collaborate with Sales, Order Entry, Finance, Engineering and Operations to ensure issue alignment and resolution., • Maintain accurate records of issue logs, resolutions, and changes made to processes., • Identify recurring problems and contribute to process optimization and efficiency initiatives., • Support internal and external audits related to order booking processes., • Ensure compliance with internal controls and documentation standards. What We’re Looking For To thrive in this role, you should bring: Education & Experience • Minimum of 5 GCSEs (or equivalent), including English and Maths., • Proven experience in back office support, order management or sales operations., • Strong attention to detail and a methodical approach to problem-solving., • Excellent communication and interpersonal skills for cross-functional collaboration., • Familiarity with CRM and ERP systems., • Proficiency in Microsoft Excel and other data analysis/reporting tools., • Strong documentation and reporting capabilities. Why Armstrong Fluid Technology? By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid-flow technology while upholding Armstrong's commitment to sustainability. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. ROLE; Merchandise Operative REPORTING TO; Samples Manager THE ROLE: Reporting to the Warehouse and Samples Manager to assist in the day-to-day smooth running of logistics/Samples operation, following instruction and working to agreed systems and practises Responsibilities Include But Are Not Limited To • Contribute to the sample team daily task as required, • Check product to the required level of accuracy, • If eligible, drive company vehicles as instructed, • Deliver product into studio and to studio teams, • Return all product from studio at shoot ends to either DC or production teams, • Have an overview of client requirements/ standards and ensure those levels are maintained What Success Looks Like • Improvement against set KPI’s, • Delivery against targets, • Contributing to team development, • Contributing to improving working practise, • Development of the service offering to customer, • Supporting growth and business changes required within the Studio Samples and Logistics team THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.

The Opportunity Our client is a well-established HealthTech organisation based in Manchester and they’re looking to hire a Head of Software Development to lead the development teams responsible for their software products. They’ve recently secured a major clinical trial programme going live soon, and with the CTO shifting focus towards strategic work and pre/post sales, this hire is business-critical and needs to be made ASAP. You’ll provide leadership across delivery, people management, and technical direction—ensuring the team ships securely, compliantly, and on time. Split: ~60% managerial / 40% technical (hands-on through leadership, mentoring, PR/code reviews—not wall-to-wall coding). The Why? (Top 3) • Immediate impact: take ownership of delivery leadership at a pivotal moment as a major clinical trial project goes live., • Genuine balance: a rare 60/40 leadership-to-technical split—people leadership plus real technical influence., • Flexibility built in: 10am–4pm core hours, 37.5-hour week, with flexibility and compressed hours available. Team & Culture • Approximately 70 people across the organisation., • A collaborative, upbeat and diverse environment where cultural fit matters as much as technical capability., • A balanced mix of senior and junior developers, including colleagues who joined via TUPE from public-sector/NHS contexts., • This is a “player-coach” leadership role: grounded, supportive and delivery-minded. What you’ll be doing Managerial • Direct line management of 4–8 people: workload planning, 1:1s, coaching, progression and performance management., • Foster a culture of continual improvement and personal development, ensuring knowledge-sharing across the team and wider business., • Support team growth: working with the People function and CTO on job specs, shortlisting, interviewing, onboarding and induction., • Protect the team from burnout—promoting a positive, fair, and recognition-led culture. Technical • Provide high-level technical direction with a business-wide view—balancing delivery, client needs, risk and compliance., • Mentor and guide engineers; contribute via pull requests and code reviews., • Lead on managing technical debt and surfacing technical risks early., • Provide estimates for larger pieces of work and ensure effective tooling/processes are in place., • Ensure key technical documentation is maintained (diagrams, notes, decisions). Operational • Partner with other heads of function to ensure smooth day-to-day operations., • Work closely with Delivery/PM to successfully deliver projects., • Support Quality through technical audits and adherence to process., • Collaborate with IT/Data to strengthen DevOps practices and cyber security posture., • Track team metrics and progress against objectives; ensure clear communication to/from the dev teams. Strategic • Input into technical and product strategy alongside Product, CTO and senior stakeholders., • Contribute to realistic roadmaps and proactively manage technical risks. What we’re looking for Essential • Degree in a relevant subject, 5+ years in software development, and 3+ years leading technical teams with line management., • Strong modern web development knowledge—ideally .NET / C# / Angular, plus cloud familiarity (preferably Azure)., • Proven delivery record: delivering technical work within time/budget constraints; strong SDLC knowledge including release processes and risk., • Strong people leadership: mentoring, motivation, objective-setting, training, performance management., • Confident hiring manager: writing job descriptions, shortlisting, interviewing, onboarding. Desirable • Jira / Confluence (bonus if you’ve configured Jira)., • DevOps mindset and exposure to DevOps practices., • Experience in regulated environments (e.g., clinical trials / GCP / GxP)., • Hands-on testing and/or requirements analysis exposure. Interview Process • Initial screening call with the CTO, • Technical interview (led by another team member), • Final-stage conversation focused on leadership approach and cultural fit And finally… Who are we? FORT – Future of Recruiting Technologists is a technical & IT search consultancy specialising in placing experienced professionals & teams with leading technology companies in the North of England. We strive to provide candidates with the most transformative opportunities available. For our clients, we know technical expertise alone doesn’t make the best hire—so we focus on cultural and technical fit through deep understanding of each business and delivery need. Our values underpin every interaction: Continual Development, Compassion and Consistency.

Translation Project Manager About The Role We are looking for a Translation Project Manager to join our team at Dals. This role reports to the Translation Operation Manager and plays a key part in the entire translation process. You will be responsible for ensuring projects are delivered accurately, on time and within budget, providing a quality service for Private and Public sector clients. Main Duties & Responsibilities • Project Planning and Coordination - including analysing client requirements, creating project plans, setting timelines, managing associated risk, and allocating resources., • Linguist Resource Management - selecting and assigning projects to qualified linguists, managing translation memories and glossaries., • Quality Assurance – conducting quality control procedures and checks at various stages, and ensuring adherence to client specifications., • Communication and Stakeholder Management - maintaining clear and constructive communication with internal and external stakeholders, including but not limited to clients, linguists, Account Managers, and the Linguist Recruitment team, via a range of communication media such as email, video call, and telephone., • Budget and Cost Management - monitoring project costs, gross margins, and ensuring projects stay within allocated budget., • Technical Proficiency - familiarity with translation management systems (TMS), CAT tools, and other relevant technologies, as well as a solid understanding of the translation industry., • Process Improvement - identifying areas for improvement in workflows and implementing solutions to enhance efficiency and quality., • Other duties as appropriate – proactively and positively engaging with team members and management. About You We’re looking for someone with: • Relevant degree or equivalent work experience, • Translation industry knowledge, including of related software and best practices (desired), • CEFR C2 equivalent English language proficiency, • Competency in Welsh language to CEFR C1 level (desirable), • Strong communication and interpersonal skills, able to work effectively with others, • Strong organisational, time-management, and prioritisation skills, • Good problem solving and analytical skills, • Ability to deliver at pace whilst managing a quality service, • Commercial understanding and effective budget management skills, • Adaptable and proactive approach with a strong commitment to continuous learning What's In It For You? • Hybrid working post-training (3 days a week in office, 2 day at home), • 22 days annual leave plus bank holidays, this increases with your service, • Refer and Earn - Employee referral scheme and bonuses, • Family Friendly - Enhanced Maternity and Paternity Pay and gift hampers for new parents, • Employee Experiences - Social events and regular engagement activities, such as Christmas and Summer parties, in office events and competitions and long service awards. Activities for key inclusion events and wellbeing webinars. Internal employee recognition schemes such as employee of the month and end of year awards, • Training & Development Opportunities - A huge range of internal and external training available, including apprenticeships (levels 3,4 & 5), • ESG & Sustainability - Cycle to work scheme, volunteering days, travel discounts and part of Manchester Liftshare Community platform, • Exclusive access to Westfield Health access to different healthcare benefits and services, giving you money back towards essential health costs such as optical and dental treatments. Also included - 24hr DoctorLine service, Gym Discounts, offers on a wide range of goods and services from hundreds of leading retailers, restaurants, and destinations., • Mental health and Wellbeing Support - Employee Assistance Program providing up to 6 sessions of structured counselling and access to a variety of wellbeing resources including webinars, Health Checks, and podcasts. Access to mental health first aiders and much more, • Free breakfast, fresh fruit and tea & coffee provided daily About Dals At Dals, we enable people and organisations to tackle critical language challenges every day. Our interpreting and translation services cover more than 500 languages, including BSL and other non-spoken languages. We connect clients and their service users with crucial expertise whenever and wherever they need it—because the world is a better, fairer place when everyone is understood. Our people are our future, and we take care of them. Through community partnerships and social value initiatives, we continuously work to ensure Dals has a positive impact on the world. Our Commitments We are proud to be: • An Age Friendly Employer, welcoming applications from experienced professionals and supporting age diversity., • A supporter of the Armed Forces Covenant, encouraging applications from veterans, reservists, and their families., • A Disability Confident Employer, guaranteeing interviews for disabled applicants who meet the minimum criteria and ensuring an inclusive recruitment process., • A Mindful Employer, promoting mental health awareness and fair recruitment practices in line with the Equality Act 2010. Applicants must be UK residents and have permission to work in the UK. A basic DBS check is required for this role.

Contact Centre Planning & Performance Manager Location: Manchester City Centre Salary: Competitive Who We Are Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. Our journey began in 2006 and we believe in enabling our team of over 550 Zutonites to work autonomously within an energising and inspiring environment. Our team work productively and imaginatively, focusing on solving customer problems and delivering a world class customer journey. Zuto’s flexible and supportive approach empowers achievement and the delivery of outstanding results. We know how important cars are in people’s everyday lives, for work, family, and freedom, and that’s why we’re proud to help hundreds of thousands of customers every year. From day one, we’ve been redefining what success looks like, creating something special at Zuto: a business that leaves a lasting, positive legacy. If you’re looking for a place where your ideas matter, your growth is supported, and your achievements are celebrated, you’ll fit right in. Join a team that values collaboration, ambition, and doing the right thing, while having a lot of fun along the way. The Role We’re looking for a proactive and analytical professional to take ownership of how we plan, resource, and optimise performance across Zuto’s Contact Centre. This role will blend data analysis, capacity planning, and process improvement to ensure our operational performance continues to scale efficiently as the business grows. You’ll work with telephony, sales, and marketing data to design smarter scheduling processes, create insight models, and identify opportunities for improvement across all customer communication channels. Key responsibilities • Use telephony, demand, and sales data to design efficient shift patterns, breaks, and offline time across teams., • Build and maintain short, medium, and long-term capacity plans aligned with forecasted customer demand., • Create and maintain automated reporting dashboards in Power BI, Tableau, or Excel to track contact centre performance., • Develop data models to measure and improve Email, SMS, and WhatsApp effectiveness (e.g. open rates, response times)., • Act as the process owner for planning, adherence, and scheduling frameworks., • Design, document, and implement scalable processes that drive consistency across operational teams. What you'll need: • Proven experience in Resource Planning, Workforce Optimisation, or Contact Centre Analytics., • Strong analytical capability with the ability to turn large datasets into clear insight and recommendations., • Advanced proficiency in Excel; experience with SQL and BI tools (Power BI, Tableau) preferred., • Strong process design and implementation skills — able to create scalable, self-sustaining frameworks., • Excellent stakeholder management and communication skills; able to influence through evidence-based insight. Why Join Zuto? At Zuto, we don’t just talk about supporting our people — we live it. Here’s what makes being a Zutonite so special: Financial Wellbeing • Pension scheme, life assurance & income protection, • Free independent financial advice, • Lifestyle, restaurant & shopping discounts, • Cycle to work scheme Physical & Mental Wellbeing • GP Anytime service for you and your family, • Health cash back plan & access to wellbeing apps, • Discounted gym memberships and free digital fitness classes Family Friendly • Enhanced caregiver leave (primary & secondary), • Flexible and shared parental leave, • Fertility and foster-friendly policies Culture & Perks • Birthdays off and volunteer days, • Bring your dog to work and enjoy free in-office massages, • Regular social events from team nights out to hikes, to sports clubs and more, • Regular gifting and celebrations throughout the year Apply Today Be part of a certified B Corp that’s changing car finance for good — and have fun while doing it. Zuto is committed to nurturing a progressive and inclusive culture and provides equal employment opportunities. No applicant or Zutonite is discriminated against based on age, disability, gender reassignment, marriage and civil partnership, pregnancy, race, religion or belief, sex, or sexual orientation.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview We are currently seeking a Senior Project Manager to join our dynamic Communications and Change teams. This is an exciting opportunity to play a pivotal role in driving impactful projects that align with our strategic goals. As a Senior Project Manager, you will report directly to the Programme Manager and take ownership of delivering complex projects within the Communications and Change teams. You will be responsible for planning, executing, and delivering projects on time, within scope, and within budget, while ensuring alignment with organisational objectives. You will work closely with stakeholders across the business, leveraging your expertise in project management methodologies to ensure successful outcomes. Additionally, you will contribute to the development and implementation of change management strategies to support the adoption of new processes and initiatives. How You'll Make An Impact • Lead the end-to-end delivery of projects, ensuring they meet objectives, timelines, and budgets., • Develop and maintain detailed project plans, including scope, timelines, resource allocation, and risk management., • Collaborate with cross-functional teams to ensure effective communication and alignment throughout the project lifecycle., • Apply project management methodologies such as Agile and PRINCE2 to ensure best practices are followed., • Support the Programme Manager in reporting project progress, risks, and issues to senior stakeholders., • Contribute to the development and implementation of change management strategies to drive adoption and minimise resistance., • Identify and manage project risks, ensuring mitigation plans are in place., • Foster a culture of continuous improvement by identifying lessons learned and implementing best practices About You About You We are looking for a proactive and results-driven individual with a strong background in project management and a passion for driving change. Essential Skills and Experience: • Proven experience as a Project Manager, ideally in a senior capacity., • Strong knowledge and practical application of project management methodologies such as Agile and PRINCE2., • Excellent stakeholder management and communication skills, with the ability to influence andengage at all levels., • Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment., • Strong problem-solving skills and a focus on delivering results. Desired Skills and Experience:, • Knowledge and understanding of change management methodologies (e.g., ADKAR, Kotter’s Change Model). Experience working within Communications and/or Change, • teams. Relevant project management certifications (e.g., PRINCE2 Practitioner, AgilePM, PMP)., • A proactive approach to identifying opportunities for improvement and driving innovation Compensation And Benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Health cash plan or Private medical insurance Other benefits include: • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care, • And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

DWP. Digital with Purpose. Join DWP Digital as an IT Service Manager and play a key role in delivering effective technical services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? As an IT Service Manager at DWP Digital you will play a key role in delivering effective technical services in a fast-paced, evolving environment. You'll support the development and operation of Digital Channels Services that help some of our most vulnerable customers. You'll manage end-to-end service performance, collaborate with technical teams and suppliers, and ensure products meet agreed targets. This includes overseeing major customer-facing services such as one of Europe's largest contact centres, video solutions for assessments, and validation tooling. We're looking for someone with strong service management expertise, stakeholder engagement skills, and the ability to drive continual improvement. You'll ensure changes are managed under robust governance, maintain service management collateral like dashboards and risk registers, and manage large-scale IT services using frameworks such as ITIL. If you're passionate about delivering quality services and improving user experience, this is your opportunity to make a real impact. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Manchester or Newcastle-upon-Tyne, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £46,547. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: • Flexible working including flexible hours and flex-friendly policies, • Time off volunteering and charitable giving, • Bring your authentic self to work with 'I Can Be Me in DWP', • Discounts and savings on shopping, fun days out and more, • Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference, • Sports and social activities, • Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: • DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards, • Diverse and Inclusive Leadership at Digital Leaders Awards 2024, • Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025, • Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: • Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through., • Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! We seek an experienced Engineering Manager to lead one of our software development teams and drive technical excellence across our engineering organization. This leadership position will be responsible for managing high-performing development teams while contributing to architectural decisions and technology strategy, with a focus on delivering scalable solutions using modern cloud technologies and development frameworks. Your Impact • Lead and manage cross-functional engineering teams of 5-7 developers across multiple projects, • Drive technical strategy and architectural decisions for scalable web applications and cloud-based solutions, • Champion engineering best practices, including code reviews, testing standards, and deployment processes, • Build, mentor, and grow high-performing engineering teams through coaching and career development, • Collaborate with product management and design teams to translate business requirements into technical solutions, • Oversee the full software development lifecycle from planning to deployment and maintenance, • Establish and monitor engineering KPIs, including velocity, quality metrics, and team satisfaction, • Drive continuous improvement in development processes, tools, and methodologies, • Manage technical debt and ensure long-term maintainability of codebases, • Foster a culture of innovation, learning, and technical excellence within the team, • Provide regular reporting on team performance and project status to executive leadership Your Qualifications • Proven years of software development experience with at least 3+ years in engineering management roles, • Strong hands-on experience with .NET framework and .NET Core/5+ development, • Proven experience with modern UI frameworks such as Angular, React, or Vue.js, • Extensive experience with cloud platforms, particularly Azure or AWS services, • Demonstrated success in building and managing high-performance engineering teams of 5+ developers, • Strong understanding of software architecture patterns and microservices design, • Experience with DevOps practices, including CI/CD pipelines, containerization, and infrastructure as code, • Excellent technical problem-solving and system design skills, • Strong leadership abilities with experience in team building, mentoring, and performance management, • Experience with Agile/Scrum methodologies and modern development practices, • Bachelor's degree in Computer Science, Engineering, or related field Nice to Have • Experience with containerization technologies (Docker, Kubernetes), • Knowledge of database design and optimization (SQL Server, PostgreSQL, NoSQL), • Experience with API design and development (REST, GraphQL), • Familiarity with monitoring and observability tools (Application Insights, New Relic, etc.), • Experience scaling engineering teams in fast-growing organizations, • Knowledge of security best practices and compliance requirements, • Experience with mobile development or full-stack development, • Advanced degree in Computer Science or related field, • Previous experience in a startup or high-growth technology environment Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person., • Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to before taking any further action in relation to the correspondence.

Resident Experience Team Member (Nights) at Found Full Time position: 37 hours a week on average 4/5 days a week - Monday-Sunday Shift time: 9pm-6:45am Based at Crown Point (Victoria Riverside): 5-10 min walk from Victoria Station Found are the exclusive in-house operator of market leading UK developer FEC. We are striving to be the no.1 experience led, brand-centric 360 lifestyle operator in the UK. We are obsessed with experience led living, and we view every touch point with our customers as an experience to maximise and as an opportunity to add value. From greeting our residential customers at the door at the end of every day, to supporting our commercial clients in their own growth, to onboarding and viewing - we sweat the small stuff, ensuring our buildings, homes, neighbourhoods and green spaces come to life. What's the role? We are looking for standout team members who have a true passion for delivering exceptional customer service and creating unforgettable living experiences for our residents. The perfect candidate thrives under pressure, fostering a positive and welcoming community atmosphere. They will be there for our residents, handling any communication and supporting with our community events. • Tackle resident issues head-on and turn frowns upside down with stellar solutions., • Engage with residents, ensuring their voices are heard, listening to feedback and ideas to review service delivery and enhance community events., • Assist or lead exceptional onsite events that not only deliver a top-class service but also a focus to enhance our brand reputation., • Keep the property looking sharp and running smoothly – you won’t be afraid to litter pick when needed., • Conduct regular property checks to ensure everything is in prime condition and up to our high standards., • Ensure prompt and effective responses to resident questions, requests, google reviews and feedback., • Lead in delivering exceptional experiences that exceed resident expectations., • Assist with managing and maintaining apartments to ensure a seamless and enjoyable living experience for everyone., • Dive into new challenges with a hands-on approach, tackling challenges and processes before they even get a chance to become a problem., • Speak up with fresh ideas and clever solutions to keep things running smoother than ever., • Master the art of organisation with a knack for handling paperwork, filing and record keeping, turning a mountain of documents into a perfectly ordered masterpiece., • Represent our brand with flair and consistency, making sure every interaction shines., • Jump into action for maintenance needs and keep everything running without a hitch., • Have a solid understanding of health and safety regulations, to keep everyone safe and sound. Safeguard sensitive information with expert discretion, ensuring that every confidential detail stays secure and private. Role requirements: We need someone who has passion and experience in delivering exceptional customer service for a range of customers above all else, ideally within the residential sector. Having the experience is important - but being the right fit is crucial, these are the traits we want to see in you: • Able to work with autonomy and demonstrate initiative, • An inspiring team player, • Bring and champion market best practice, • Up for change and can adapt easily, • Thrives in a fast-paced environment, • Confident and proactive approach, • The highest level of communication skills with the ability to be able to negotiate with a range of stakeholders including customers and internal teams, • An ethos of continuous improvement What's in it for you? • 25 days annual leave (+ bank holidays) - increasing with service, • Pension, • Family friendly policies, • Access to gym membership discounts, cycle2work, health cash plans and more, • YAY Day - A dedicated day for strengthening relationships and collaboration through fun group challenges, creative workshops, and team activities, fostering a stronger community., • Together, we win - Celebrating team success with shared experiences, • Fearless Fund - We empower personal and professional development by offering support for experiences that challenge and inspire you, from attending conferences to pursuing certifications., • Feel great, do great - we will be offering you different wellness programs designed to support your health, resilience, and growth. The Process: Once you've submitted your CV, the next step in the process is completing a video introduction. This gives the hiring manager a chance to get to know you beyond your CV. You'll answer three simple questions, giving us a glimpse of your personality and approach. If selected, you'll then be invited for a face-to-face interview. Equal Opportunities: It is the Company's policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. Furthermore, the Company will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds.

Why join us? We’re a global tech company, just not the kind you’re picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.” People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fuelled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in. An awesome opportunity has arisen for a Senior Customer Success Manager to join our team! The Senior Customer Success Manager role will partner with our SC customers as they transition from onboarding to ensure long term success with the platform. This role will build and maintain deep and meaningful relationships with key customer stakeholders and act as an advocate internally, collaborating with Sales and Product teams to contribute to the ongoing improvement of our product and processes. This role is centered on working with customers to achieve their business goals, acting as an advisor to our customers and aligning new uses of the platform and its features with tangible customer outcomes that inspire our customers to champion the SC platform. How You'll Spend Your Time • You'll manage a book of business and ensure the retention, net growth, and platform adoption within your portfolio, • You'll seek and identify growth opportunities with discovery questions and creative ways to solve problems that can broaden the impact of SC, • You'll build and maintain strong relationships with key customer and business stakeholders, • You'll develop and execute comprehensive strategies to retain and grow your customers, • You'll align key results to tangible business outcomes and establishing ROI., • You'll deliver training and best practices as our customers expand and grow their teams., • You'll command a strong understanding of our product functionality and seamlessly translate business use cases to existing functionality, while identifying new ways of working with new features., • Think Customer! With a deep understanding of our customer and their needs, you'll advocate for them internally and support product development. About You • You bring prior experience as a Customer Success Manager for a SaaS product, • You bring deep experience in any of the following industries: construction, manufacturing, logistics, and/or infrastructure, • You have demonstrated ability to coach and mentor others as a senior member of the team, • You bring a background in leveraging data through a variety of tools to inform and execute strategies that encourage product adoption, • You have persuasion and presentation skills, with the ability to communicate up and down an organisation, • You are passionate about building lasting relationships with customers and colleagues, • You're an active listener and can understand customer pain points and take action, • You enjoy working in a dynamic scale-up organisation that puts customers at the heart of what we do At SafetyCulture, we care about people and growing the team, through: • Equity with high growth potential, and a competitive salary,, • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;, • Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;, • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You’ll Also Receive Other Perks Such As • In-house Culinary Crew serving up daily breakfast, lunch and snacks, • Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy, • Quarterly celebrations and team events, including the annual Shiplt global offsite, • Table tennis, board games, gym sessions, book club, and pet-friendly offices. We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK . Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at SafetyCulture via Youtube , Twitter , Instagram and LinkedIn . To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Billing and Admin Manager £36,000 - £40,000 plus great benefits (Work Level 6A) Manchester city centre - in this role you'll work in a hybrid way splitting your time between home and the office a couple of days per week (find out more about our hybrid working policy at ). We're looking for a Billing and Admin Manager to join the Billing and Admin team within our wider Co-op Business Services (CBS) organisation. CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable and cost-effective business services across our Co-op. You'll play a key role in helping CBS to support and realise our group vision of 'co-operating to build more value for member-owners every day'. Why this role matters As Billing and Admin Manager, you'll lead a team responsible for Co-op's invoicing and administrative processes. You'll make sure all billing activity is accurate, compliant, and delivered on time, while driving improvements that help us work smarter and more efficiently. This is a key leadership role where you'll manage relationships with internal and external partners, manage performance, monitor critical metrics, and act as a centre of excellence for Accounts Receivable billing across Co-op. What you'll do • Lead, mentor, and develop a team of approx.10, allocating workloads and ensuring work is delivered to agreed SLAs and critical metrics, • Manage the end-to-end billing process - from invoice creation and validation, through dispatch and query resolution, to accounts receivable and ledger reconciliation, • Lead all aspects of invoice processing and dispatch for all Co-op businesses, • Manage and resolve complex queries and disputes, ensuring compliance with regulations, • Support billing for independent co-operative societies and promotional invoicing, • Make sure queries are owned through to resolution, building strong relationships with key partners, • Act as the billing expert for finance transformation projects, including SAP implementation, • Drive a culture of continuous improvement and service excellence within CBS, • Manage relationships with key partners and provide accurate reporting on performance and risks, • Support internal and external audits with timely and accurate information What you'll bring • Proven experience in invoicing, reconciliations, and accounts receivable, • Strong leadership skills with experience managing and developing large teams, • Excellent communication and relationship-building skills, • Ability to manage complex queries and influence key partners, • Strong analytical skills, with the ability to turn data into insights that improve services and processes, • Intermediate Excel skills; you're confident working with large data sets (pivot tables, VLOOKUP, other formulas), • Experience working in a shared services or similar environment and thriving in a fast-paced setting, • Experience with ERP systems (SAP, Oracle, MS Dynamics 365 or similar), • A service mindset - taking ownership of queries and managing them through to resolution Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • An annual bonus (based on personal and business performance), • 28 days holiday (rising to 32 with service) plus bank holidays, • A pension with up to 10% employer contributions, • Access to a subsidised onsite gym (at our Manchester HQ), • 30% discount on Co-op products and 10% off other brands, • Stream - early access to a percentage of your pay as you earn it, • Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice, • 24/7 colleague support service, • Training and support for your development and career progression, • Cycle-to-work scheme A place you'll belong We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion Please note that we may close applications for this role early. As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed. #CBS

Job Description We are seeking for an experienced Internal Project Manager to join our growing team based in Manchester. This position will have the overall responsibility and authority for the implementation and execution of medium complex projects, supporting the European countries in driving their projects and working closely with the Project team and European Factories. The Internal Project Manager will be responsible for the entire process from order reconciliation phase until cash collection, including the project scope and requirements while also having ownership for timely delivery and profitability. They will provide the sales forecast for the managed orders and own the manufacturing execution plan. If this role sounds appealing to you, we encourage your application! In This Role, Your Responsibilities Will Be: • Lead internal and external communication meetings to ensure alignment, • Lead or support PM in Customer & Internal Kickoff meetings to ensure alignment between Emerson and Customer on all aspects of the project and provide clarity and resolve any open issues in the Execution Plan., • Make sure the Project requirements are communicated and properly understood by the factory team members., • Conduct initial contract review to ensure quote to order process is accurate., • Create and issue project documentation in line with customer specifications & factory standards in-line with project deliverables. These are to include; MS Project Schedules, Quality & Inspection & Test Plans as required, SDRL’s., • Liaise with and encourage the Engineering team to create project BOM’s and issue GA drawings., • Monitor project progress and execution with Production Planning, MPS, Buyers, Suppliers, Quality and Logistics teams, to keep the project on track to achieve on-time in full delivery., • As required, expedite different departmental functions at the appropriate level., • React to, evaluate and implement project changes, as required by the change order process., • Coordinate all factory actions related to the given project and be aware of, and intervene, on any issue that can impact project lead time, shipment and margin., • Where opportunity arises, increase scope of supply/work and profitability of the project and project schedule and minimize hidden discounts., • Coordinate & participate in customer pre-inspection meetings, to provide clarity understanding of the project inspection process and requirements., • Provides regular and timely progress reports to the Project Manager / Customer / Sales Office and highlight any delay or deviation from the original plan to all project stakeholders., • In-line with the Project Schedule, raise and issue NOI’s in a timely manner and coordinate Project Inspections, and managing the customer, or its representative, during factory site visits., • Prepare the inspections, shipping schedules and release documentation to ensure the project is shipped on time to the customer request., • Work closely with Documentation Controller to ensure timely issue and approval of Project relevant documents, in-line with the SDRL and expected dates., • Collect and forward standard documents/certification to customer/Sales Office/PM., • At the time of project closing, summarizes all learning points, makes suggestions and supports continuous improvement programs., • Share project lesson learning points with internal team as applicable., • Supports PMO company objectives, policies and goals., • Participate in the development of internal systems and procedures, • Look for continuous improvement opportunities, • Fulfill any other reasonable duties as required Who You Are: You are expected to: • Display a can-do attitude in both productive and challenging times., • Effectively partner with others to get work done and communicate in various settings: one-on-one, small and large groups, and communicate diversely with different position levels., • To acquire data from multiple sources when solving problems., • Break down objectives into appropriate initiatives and actions., • Act with a clear sense of ownership. For This Role, You Will Need: • Degree in Engineering, Business or a minimum of 5 years as project coordinator/manager., • Fluent English language skills; verbal, reading and writing., • Possess good, assertive communication skills and interpersonal skills to interface with customers and colleagues at all levels., • Tob be results oriented and able to work independently., • Good decision making and problem-solving skills/Techniques., • Demonstrate dynamic work style in a continuously complex and changing environment Preferred Qualifications That Set You Apart: • Working experience in manufacturing LNG, Chemical, Oil & Gas instruments / equipment is a plus., • Experience of working with UK & international blue-chip company and classification society prerequisites, • Project Management experience of manufacturing pressure management instruments is strongly preferred Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe in diverse teams, working together are key to driving growth and delivering business results. About Us WHY EMERSON Our Commitment to Our People At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: . About Emerson Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! No calls or agencies please.

Manchester Metropolitan University is expanding its cloud capability to support the delivery of secure, scalable, and resilient digital services across the institution. As the University increases its reliance on cloud technologies to support business operations and research, we are seeking a Senior Cloud Platform Engineer to take a technical lead role in the ongoing development and operational management of our Microsoft Azure and AWS platforms. This is a key opportunity to influence and shape the University's cloud platform strategy, ensuring our Azure environment is aligned to best practice, delivers value for money, and supports a wide range of service and infrastructure requirements across the University. About the Role As Senior Cloud Platform Engineer, you will: • Take technical ownership of the University's Microsoft cloud platforms, leading on configuration, management, and optimisation., • Develop and maintain secure, scalable landing zones and associated infrastructure-as-code to support enterprise workloads., • Work collaboratively with technical teams, project managers, and solution architects to deliver resilient and cost-effective cloud infrastructure aligned with University strategy., • Monitor platform performance, security, and usage, proactively identifying opportunities for improvement and automation., • Lead on the implementation of governance, tagging, policy, and access control models to support robust cloud management., • Provide expert support and mentoring to other technical staff working on or with cloud-hosted services. About you You will bring: • Proven experience in designing, deploying, and managing cloud infrastructure using Microsoft Azure and/or Amazon Web Services., • Strong hands-on expertise with core cloud services across Microsoft Azure and AWS, including networking, storage, compute, security and identity., • Proficiency with Infrastructure as Code (e.g., Bicep, ARM, Terraform) and automation tools such as PowerShell or Azure CLI., • A deep understanding of cloud security, governance, and cost management principles., • The ability to influence and collaborate effectively with a wide range of technical and non-technical stakeholders., • A commitment to continuous learning and improving cloud service delivery in line with evolving best practices and organisational needs. Why Join Us? Manchester Metropolitan University is significantly advancing its digital infrastructure, with cloud technology at the heart of this transformation. This is an exciting opportunity to join at a pivotal time and play a leading role in shaping the future of our Azure platform. You'll be part of a skilled, collaborative, and forward-thinking team, focused on delivering secure, scalable, and innovative cloud solutions that support the University's strategic goals. We offer flexible working and are committed to building an inclusive, supportive environment where you can thrive and make a real impact. Our team is in the office at least once a week (usually Wednesday) with the flexibility to come in on another day as required. Apply Now If you're passionate about cloud engineering, platform management, and enabling innovation through modern technology, we'd love to hear from you! • To apply, please submit your latest CV with a cover letter detailing your suitability, on the portal. Due to the volume of applications, we receive, we sometimes close our vacancies early. It is therefore advisable to apply as early as possible if you would like to be considered for a role., • We are aiming for the assessment process to be held in the w/c 12 January, and will include a test and an interview to be completed on the same day. We believe in working together, sharing knowledge and valuing everyone's contributions. Develop your skills, further your knowledge and be part of a team who are transforming lives, every single day! Further Information Manchester Metropolitan University fosters an inclusive culture of belonging that promotes equity and celebrates diversity. We value a diverse workforce for the innovation and diversity of thought it brings and welcome applications from all local and international communities, including Black, Asian, and Minority Ethnic backgrounds, disabled people, and LGBTQ+ individuals. We support a range of flexible working arrangements, including hybrid and tailored schedules, which can be discussed with your line manager. If you require reasonable adjustments during the recruitment process or in your role, please let us know so we can provide appropriate support. Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Manchester Met is a Disability Confident Leader and, under this scheme, aims to offer an interview to disabled people who apply for the role and meet the essential criteria as listed in the attached Job Description for that vacancy. Recruitment Agencies: The University has engaged an approved list of recruitment agencies to support the recruitment of its vacancies from time to time. The University does not accept speculative applications from recruitment agencies outside of this list.

Industry Leading Brand | Hybrid Working | Family Owned | £45,000 - £50,000 | Early Finish Fridays! Join one of the UK's most loved homewares brands as Demand Planning Manager, leading a high-performing team to deliver exceptional service, best-in-class forecasting, and continuous process improvement. This is a fantastic opportunity for a driven demand planning professional who thrives in a fast-paced, customer-focused environment. About the Role As Senior Demand Planning Manager, you will be responsible for delivering accurate demand forecasts, ensuring customers are fully serviced OTIF, and driving continuous improvements across the planning function. You'll lead a small team of Demand Planners, mentoring and coaching them to deliver excellence. You'll own the demand planning process end-to-end-enhancing forecast accuracy, managing the critical path, improving reporting, and optimising tools and ways of working to support business growth. Key Responsibilities * Lead and develop a small team of Demand Planners, driving performance and supporting professional growth. * Deliver accurate, data-driven forecasts to ensure customers are serviced OTIF across all channels. * Own and refine the demand planning process, introducing best practices that improve efficiency and visibility. * Manage the critical path, working closely with Supply Chain, Merchandising, Sales, and Operations to ensure alignment. * Improve and maintain demand planning reports, dashboards, and tools to support effective decision-making. * Work collaboratively with key stakeholders to manage risks, opportunities, and promotional demand. * Drive continuous improvement across forecasting methodology, processes, and planning systems. About You * Experienced Demand Planning Manager (or Senior Planner ready for the next step) with a strong track record in forecasting. * Skilled in leading and developing teams in a fast-paced retail, consumer goods, or homewares environment. * Excellent analytical capability with a commercial mindset. * Strong understanding of demand planning systems, reporting tools, and forecasting methodologies. * Collaborative communicator, able to influence stakeholders and drive cross-functional alignment. * Passionate about process improvement and delivering exceptional customer service. Why Join Our Client? * Work for a respected, design-led homewares brand at an exciting stage of growth. * Lead a talented team with the autonomy to shape the future of our demand planning function. * A supportive culture that values innovation, collaboration, and continuous improvement. If you're a proactive, people-driven Demand Planning Manager who loves improving processes and delivering results, we'd love to hear from you. Apply now and help shape the future of this business' supply chain. BH34943

Title: Inbound Enquiries Coordinator Salary ranges: £29,460 - £31,010 Department: Lettings Reports To: Lettings Manager Location: Manchester WORKING PATTERN: Our work style is hybrid, which involves spending at least four days per week, or 80% of our time, at one of our office sites Join us at Lloyds Living as we redefine what it means to manage property in the UK. We're on an ambitious journey to become one of the country's largest and most trusted landlords, creating vibrant communities and delivering exceptional living experiences. As we scale at pace, you'll be part of a dynamic team shaping the future of property management-where innovation, customer focus, and growth go hand in hand. This is your chance to make an impact and be part of something extraordinary. Be the first point of contact for prospective Customers. You'll manage all inbound lettings enquiries, market properties through our property management systems (PMS), and coordinate viewings for our team of Area Hosts-ensuring every prospect gets a timely, professional response and a smooth path from enquiry to viewing and through to application. Key Responsibilities Enquiry Handling • Own the web prospects queue and all inbound calls/emails/messages, ensuring every lead is captured and progressed in our PMS system., • Pre qualify prospects against lettings criteria (budget, move date, bedrooms, location fit) using the agreed Initial Enquiry script/checklist; record outcomes and next steps in SLM., • Book viewings for the appropriate Area Host, coordinating times, confirmations, and calendar invites; send reminders and capture post viewing feedback/actions promptly., • Meet service levels: respond within office hours and complete first contact within 24 hours of the enquiry being logged, with exceptions flagged. Property Marketing • Create and maintain high quality listings in the PMS and on portals (Rightmove/Zoopla/On the Market), ensuring accurate descriptions, pricing, floorplans, and photos., • Ensure each scheme has the required collateral (professional photos, floorplans, brochure/USP, virtual tours) and that listings are ready to launch in a timely manner. Pipeline Visibility & Reporting • Keep the pipeline up to date in SLM across Enquiries → Viewings, ensuring data quality for weekly reporting and actions., • Produce concise weekly commentary: lead volumes, viewing conversion, application status, no show/reason codes, and recommended actions to reduce voids. Customer Journey, Compliance & Data Handling • Provide a great first contact experience and consistent follow ups, capturing and acting on feedback within agreed SLAs., • Handle personal data in line with the Privacy Notice., • Support Right to Rent, affordability, and referencing steps by collecting required information accurately at enquiry/booking stage (handover to Area Hosts/PM as per process). Coordination & Continuous Improvement • Work closely with Area Hosts to balance diaries, reduce gaps between enquiry and viewing, and minimise no shows., • Surface local market insights and listing improvements back to the Leasing & Marketing teams (asset quality, pricing signals, collateral needs). Skills & Experience Must Have • Experience in a property lettings or sales coordination role., • Confident handling a high volume of calls and emails, with excellent telephone manner and written communication., • Experience working with property management systems, preferably SLM/Qube PM., • Knowledge of UK residential lettings, property portals (Rightmove/Zoopla), and viewing logistics., • Familiarity with marketing assets/collateral requirements (photos, floorplans, virtual tours, brochures)., • Organised, persistent follow up; comfortable coordinating multiple diaries and locations., • Customer first mindset with sound judgement on pre qualification and next best action. Nice to Have • Experience producing weekly MI and commentary for a leasing/lettings pipeline. We also offer a wide-ranging benefits package, which includes: • A generous pension contribution of up to 15%, • An annual performance-related bonus, • Share schemes including free shares, • Benefits you can adapt to your lifestyle, such as discounted shopping, • 24 days' holiday, with bank holidays on top, • A range of wellbeing initiatives and generous parental leave policies About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. If you'd like an adjustment to the recruitment process just let us know. If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.

The Vacancy 🧭 Client Support Team Leader – FM Helpdesk 📍 Location: Manchester 🕒 Contract: Full-time, Permanent We are committed to developing our people through a culture of continuous learning and engagement, fostering an environment that supports both personal and professional growth. Role Overview We are seeking a proactive and experienced Client Support Team Leader to join our FM Helpdesk operation in Manchester. This pivotal role will act as a central point of escalation for a team responsible for managing customer and operational colleague interactions, including the raising, allocation, and completion of jobs. Reporting to the Customer Care Manager, and supported by a wider Customer Operations network, you will have the autonomy to deliver first-contact solutions that meet client expectations and provide leadership and guidance to your team. This is a critical role in the successful delivery of our long-term strategic plan for Customer Care. You will engage with a wide range of internal and external stakeholders and play a key role in shaping the future of WPS Customer Care through team development and operational excellence. Key Responsibilities • Lead and develop a high-performing team focused on delivering consistent service excellence., • Provide training, coaching, and ongoing support to team members., • Support operational continuity through absence cover and resource planning., • Lead and contribute to ad hoc projects impacting team operations., • Conduct quality reviews and audits to ensure service standards., • Line manage Customer Care Advisors, including performance and availability reporting., • Analyse and present performance data to support team management and improvement., • Manage customer and internal escalations confidently and effectively., • Collaborate with customers, operational staff, and management to resolve queries., • Contribute to the delivery of service levels and contractual performance targets., • Maintain and update statistical reports and operational data., • Work closely with the Customer Care Manager and Account Teams to uphold quality and customer satisfaction standards., • Handle all communications professionally and promptly. Candidate Profile • Proven experience in a customer service or helpdesk leadership role, ideally within FM or property services., • Strong people management and coaching skills., • Excellent communication and problem-solving abilities., • Proficient in data analysis and performance reporting., • Ability to work collaboratively across teams and manage multiple priorities., • Experience using Concept would be ideal What We Offer • Competitive salary and benefits package., • Opportunities for career development and progression., • A supportive and inclusive working environment., • The chance to make a meaningful impact in a customer-focused team. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises: Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Work for Wates Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity. As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships. The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry’s environmental impact.

Portfolio & Transformation Management Office (PMO) Analyst We are looking for a PMO Analyst to join our team on a full-time basis in our Manchester office. You will be working closely with the Portfolio & Transformation Management Office Lead and the Associate Project Manager Apprentices to provide support with governing and reporting on the Portfolio of Projects including the support of key governance meetings such as the Change Committee and MRSG ExCo (Transformation). The candidate should have experience in working in a portfolio office across the full spectrum of portfolio office services. The candidate will need to work closely with Business Project Managers to guide on the expectations of the full spectrum of portfolio office services. Responsibilities • Carry out maintenance and system administration of the in-house project portfolio management system GoldMine, storing all imperative data on Projects, Programmes, and Portfolios. In addition, train and support users., • Support Business Resource Management in order to reach an informed position of the scheduling of Projects and Programmes, including working with business functions to identify and build out resource availability., • Manage the Portfolio calendar; co-ordinate the timely preparation of meeting packs according to Portfolio Governance and the Calendar., • Support key portfolio governance meetings, including: organising meetings from the PMO shared mailbox; gathering, preparing and circulating meeting materials; preparing and circulating decisions and actions; and updating governance logs., • Monitor the shared PMO mailbox; triage requests and forward / flag these up to owners., • Support the ongoing management of the project assurance process working collaboratively with the Portfolio & Transformation Management Office Lead., • Support Portfolio governance services including but not limited to financial control, reporting, change control, planning, resource, forecasting, benefits management and RAID management., • Champion project compliance with organisational standards (e.g. project management framework)., • Support assurance reviews from outside the team, providing required artefacts and liaising with relevant parties., • Maintain templates for Governance artefacts Proposal, Business Case, Project Charter, Change Requests, Action Closure Documents, etc., • Assist in the implementation of a governance process for the structuring, development, review, approval and filing of key Programme/Projects deliverables ensuring good quality and best practice is embedded throughout., • Develop and carry out system administration of SharePoint “Change Hub”, • Organise and coordinate cross-Programme tasks/actions providing “bandwidth” to the PMO Lead., • Raise PO requests, approve (receipt) invoices, liaising with procurement, finance and compliance as required., • Contribute to designing, producing and ongoing improvement of relevant and insightful MI on Portfolio performance and trends (e.g. finances, earned value, etc.), • Support wider COO reporting, engaging with Change, Data and Operations Delivery., • Help drive forward good Conduct for the business to deliver the best outcomes for customers / policyholders., • Experience in project and programme delivery, in a PMO and/or project management capacity., • Experience in a Financial Services environment, ideally Insurance., • Structured and logical thinker, being able to plan and organise work coherently., • Quality-driven individual, constantly challenging outputs/mechanisms/approaches for ongoing improvement., • Ability to follow leadership, but also to operate with autonomy and make judgment calls., • Strong coordination and organisational skills to lead with autonomy tasks delegated from the PMO Lead., • Strong interpersonal and communication skills., • Ability to manage and communicate with senior stakeholders., • Proactive rather than reactive attitude, prepared to flag up portfolio-wide risks and help the PMO Lead in addressing them. If you are excited about this role but your experience does not align perfectly with everything outlined, or you don’t meet every requirement, we encourage you to apply anyway. You might just be the candidate we are looking for! Diversity, Equity & Inclusion At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Learning and innovating today, striving for sustainable societies and business tomorrow At Munich Re Specialty – Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues. Learn more about sustainability at Munich Re – choose your impact! Benefits • 25 days Annual Leave + Bank Holiday, • 10% Non-contributory Pension, • Eligibility for an Annual Bonus, • Private Medical + Dental Insurance, • Critical illness insurance + Life Assurance + Permanent Health Insurance, • Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility), • Electric Vehicle Salary Sacrifice Scheme, • Study & continuing Professional Development Support, • Hybrid Working + IT Home Set-up Support #BePresent #BeBold #BeCurious

Quick Commerce Delivery Manager £50,000 - £60,000 plus great benefits (work level 5) Manchester, hybrid working, splitting your time between working at home and coming into the office 2 to 3 times a week. We're looking for a Delivery Manager who's passionate about driving change and shaping the future of quick commerce at Co-op. You'll be the go-to expert for change delivery management, working on a large and varied portfolio of projects - from short-term wins to long-term strategic initiatives. If you thrive on complexity, love bringing people together, and can cut through challenges to get things done, this could be the perfect role for you. Why this role matters Quick commerce is one of the most exciting and fast-moving areas of retail right now, and at Co-op we're committed to staying ahead of the curve. This role is critical to making that happen. You'll lead the delivery of complex, high-profile technology changes that keep us competitive and connected to our customers. By managing risk, driving efficiency, and ensuring quality outcomes, you'll help shape the future of convenience shopping and make a real difference to millions of people. What you'll do • Take accountability for delivering complex, high-risk technology products or services across multiple capabilities, • Remove blockers and manage risks, commercials, budgets, and people to keep delivery on track, • Support business owners to maximise delivery value using best value increment approaches, • Prioritise work effectively against team capacity and capability, • Lead continual planning processes, looking beyond immediate product delivery, • Build and maintain strong relationships with partners and colleagues at all levels, • Mentor and coach peers to embed best practices and drive delivery excellence, • Manage budgets effectively and contribute to overall financial planning, • Champion efficiency and continuous improvement, challenging the norm and embedding new ways of working What we're looking for • Proven experience delivering projects and managing change in complex environments, • Strong relationship management skills - you're comfortable engaging with colleagues up to director level, • Leadership experience, bringing together cross-functional teams to achieve shared goals, • Familiarity with matrix management and working across multiple business areas, • Resilience and the ability to cut through complexity to deliver the right outcomes Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: • An annual bonus (based on personal and business performance), • 28 days holiday (rising to 32 with service) plus bank holidays, • A pension with up to 10% employer contributions, • Private healthcare, • Access to a subsidised onsite gym (at our Manchester HQ), • Coaching and training to support your career development As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.

The Opportunity This is an Expression of Interest to join Stantec as a Project Manager within our Water sector. At Stantec, we’re passionate about shaping a better future for the communities we serve - and our Water team sits at the heart of that mission. We’re now looking for experienced Project Managers with a strong background in the water sector to help us deliver the projects that keep our water systems resilient, sustainable, and ready for the future. With hybrid working and offices across the UK, you’ll have the flexibility to work in a way that supports collaboration, innovation, and balance. Our teams work across the full water cycle – from water resources and treatment to wastewater networks, supply resilience, and flood mitigation. If you’d like to explore the breadth of what we do, take a look at Stantec Water Jobs The Role As a Project Manager, you’ll play a central role in bringing complex, multidisciplinary projects to life. From early planning through to delivery, you’ll keep projects on track - managing programme, cost, quality, and communication in a way that builds confidence with clients and motivates those around you. You’ll take the lead on project documentation, contracts, and commercial performance, always with an eye on risk, opportunities, and continuous improvement. Strong relationships matter here, and you’ll be a key link between internal teams, and clients - helping everyone stay aligned and focused on delivering great outcomes. Safety will be a core part of your role . You’ll promote a positive HSSE culture and make sure teams have the support, training, and clarity they need to work safely and effectively. You’ll also have the chance to support wider business development activities - contributing to proposals and helping to identify opportunities where our expertise can make a real difference. As a Corporate Partner of the Association for Project Management (APM) , we offer structured development, training, mentoring, and support towards recognised qualifications such as the PMQ. About You You’ll bring proven project management experience in the water sector and a track record of delivering multidisciplinary or infrastructure projects. You’re someone who is organised, detail-focused, and clear in your communication - someone clients trust, and teams enjoy working with. Curiosity is important to us. We value people who ask questions, explore new ideas , and look for ways to improve how we work and deliver. You’ll bring solid experience delivering projects within the water sector and the confidence to lead multidisciplinary teams. A recognised project management qualification - such as the APM PMQ - is an advantage, but what matters most is your proven ability to deliver, your sound judgement, and the way you build trust with clients and colleagues. Why Join Us You’ll join a friendly, knowledgeable, and ambitious team working on projects that genuinely matter. You’ll be supported to grow your skills, shape your career, and contribute to work that has a meaningful impact on communities across the UK. If you’re looking for a role where your expertise , ideas, and curiosity will be welcomed - and where you can help deliver the future of water - we’d love to speak with you. About Stantec The Stantec community unites more than 34,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities. Our teams provide effective and relevant solutions, translating our clients’ vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today’s challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities. Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn’t exactly align, we encourage you to apply. At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact [email protected] and we will talk to you about how we can support you.

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. About You HOW YOU WILL MAKE A DIFFERENCE Do you want to spend your working time making a difference in the world around you? Are you passionate about helping our incredible national health service make a difference? Do you care about keeping vulnerable patients safe? If so, then a career with STERIS Instrument Processing (IP) could be a great fit for you. About Us At STERIS Instrument Processing (IP) we are the believed experts in surgical instrument sterilisation. We offer on and offsite re-processing, alongside reliable instrument maintenance solutions. Our diverse and talented teams use cutting edge technology to ensure that the highest quality of infection prevention is delivered to our customers. We are currently recruiting for a Team Leader vacancy. This is an excellent opportunity to join the business at the team leading level and oversee the productivity and welfare of the staff on site. TRAINING AND WORKING PATTERN Hours of work are 18:00-02:00 Monday to Friday. Training will be on shift or between the hours of 09:00-17:00 Monday to Friday. What You Will Do • Responsibility for the safe and efficient practices for decontamination, instrument assembly and sterilisation of instruments, consumables and equipment within predefined quality standards., • Providing direct and effective supervision to ensure timely delivery of clean and/or sterile instrumentation., • Operational activities fully comply with all required Health and Safety procedures and guidelines., • Monitor, Maintain and record all department quality assurance records in accordance with the QMS., • To proactively monitor, evaluate and ensure that operational activities fully comply with required Health and Safety procedures and guidelines and staff are kept informed and trained on health and safety procedures in the workplace., • To participate as an integral member of the management team and actively contribute to suggestions of innovation, continuous improvement and best practices., • To actively assist and support the Production Manager in the planning and operational process. Required Experience Educated to a good general standard with demonstrable verbal and numerical abilities. Basic end-user IT skills to operate track and traceability IT system. Skills Flexibility Teamwork Integrity Working under pressure Accountability Attention to detail Whats In It For You An annual salary of £26,969 plus a 5% performance bonus, and generous shift allowances if you work overtime/unsociable hours! Full structured and comprehensive training Defined career path when fully operational A diverse and people-centric culture 25 days annual leave plus 8 bank holidays STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit ___. STERIS strives to be an Equal Opportunity Employer.

Equans is looking for a Commercial Manager to join our team on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package. The role offers hybrid working, with travel required to London. The Commercial Manager will lead the commercial delivery of a significant FM service contract within EQUANS Sustainable Facilities Management Division and support other contracts in the wider portfolio as required. They will provide contract commercial management and profit improvement, risk and opportunity management along with focus on compliance. In addition they may be required to support growth within on the existing contracts as well as new business development initiatives to extend the suite of contracts in the region. The Commercial Manager will manage numerous stakeholder relationships, including external relationships with clients, suppliers and leadership and functions. Holding collective responsibility with the commercial team to improve operations and deliver against financial plans. What will you deliver? • Identifying and driving risk and opportunity management, • Improvement in financial performance of the contract through continues improvement, • Management of administering variation/change control to capture revenue, • Leading governance within the contracts to ensure compliance to the requirements of the contract and EQUANS’ own internal governance processes, • Aiding the quality of service by ensuring awareness of contractual responsibilities among all other EQUANS colleagues (including contract deliverables, scope of services etc), • Enforcing commercial compliance, • Optimising cashflow, • Rebutting unfounded contractual claims, • Taking a key role in the management of contractual claims / disputes with clients, • Ensure commercial governance to all subcontractors, • Provide day-to-day commercial support to the account management teams, • Building strong relationships with client representatives, • Identifying and developing value-adding propositions to enhance the services offered/ delivered by EQUANS, • Supporting the identification, management and mitigation of risks at all levels associated with such a significant bidding process On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes; • 25 days annual leave (+ public holidays), • Life Cover equivalent to 3 times annual salary, • Employee discount shopping schemes on major brands and retailers, • Gym membership discounts, • Cycle to work scheme, • Holiday purchase scheme, • 2 corporate social responsibility days per year, • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes, • Attractive Employee Referral Rewards Scheme, • Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals., • Suitable commercial experience, experience of FM contracts would be beneficial], • Educated to degree/ diploma level in either Law, Business, Surveying (Building/Quantity), or the Built Environment (FM, Land), • Understanding and practical application of base English law applicable to contracts generally and the FM industry, • Excellent communicator, • Excellent financial acumen with an ability to analyse complex data and documentation with accuracy, • Skilled negotiator with proven experience in a commercial environment, • Sound understanding of risk analysis/management Who are we? Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

Job Title: Senior Manager, Development - Consumer Growth Locations: Leeds, Edinburgh, Manchester, Halifax, Birmingham, Newport, Glasgow Hours: Full-time, 35 hours per week Working Pattern: Hybrid, 40% (or two days per week) in one of our office hubs mentioned above About the Role As a Senior Manager in Development within the Consumer Growth division, you'll play a pivotal role in shaping and delivering strategic capability initiatives that drive performance, engagement, and transformation across our customer-facing teams. You'll lead a team of development professionals, collaborate with senior stakeholders, and influence the future of how we support colleagues in delivering exceptional customer outcomes. This is a high-impact leadership role, ideal for someone who thrives on ambiguity and complexity, embraces change, and brings energy to cross-functional collaboration. Why Join Us? Consumer Growth is at the heart of our Group strategy, blending digital innovation with human connection to meet customer needs. You'll be part of a team that values curiosity, collaboration, and continuous learning. Key Responsibilities * Strategic Development Leadership: Design and deliver development frameworks that align with Consumer Growth's strategic priorities, including capability uplift, coaching excellence, and cultural transformation. * Stakeholder Engagement: Partner with senior leaders across Consumer Relationships, Engagement, and Performance to embed development solutions that support business goals. * Team Management: Lead and inspire a team of Development Managers and Coaches, fostering a culture of continuous improvement and professional growth. * Programme Delivery: Oversee the rollout of development programmes, including onboarding, role-specific learning, and leadership pathways. * Insight & Evaluation: Use data and feedback to evaluate programme effectiveness, identify trends, and refine development strategies. * Governance & Compliance: Ensure all development activity meets internal standards and regulatory requirements, with robust risk controls in place. Essential Skills & Experience * Proven experience leading development or capability teams within a large, customer-focused organisation. * Strategic Thinking: Ability to design development frameworks that align with business priorities and drive measurable impact. * Influencing & Stakeholder Management: Skilled at shaping decisions and driving collaboration across senior leaders and cross-functional teams. * Innovation & Change Leadership: Track record of introducing new ideas, operationalising propositions, and leading transformation. * Data-Driven Decision Making: Competence in using insights and feedback to inform strategies and measure effectiveness. * Leadership & Coaching: Experience in building high-performing teams and fostering a culture of growth and continuous improvement. Desirable * Commercial Acumen: Understanding of financial services, customer journeys, and distribution effectiveness. * Agility & Resilience: Comfortable with ambiguity, able to pivot quickly, and thrive in a fast-paced environment. About working for us Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: * A generous pension contribution of up to 15% * An annual bonus award, subject to Group performance * Share schemes including free shares * Benefits you can adapt to your lifestyle, such as discounted shopping * 30 days' holiday, with bank holidays on top Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey!

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We Are Proud Of The role We're looking for a Proposal Manager to join our dynamic sales team in the UK. This is a key role responsible for leading and managing the end-to-end bid process, from qualification through to submission, ensuring high quality, compelling proposals that reflect Valtech’s expertise, creativity and strategic value. You’ll collaborate closely with business development, client partners, subject matter experts and delivery teams across Valtech to craft responses that win new business and strengthen client relationships. This role is ideally suited to candidates with strong private-sector experience in proposal management. While experience in public-sector bids can be valuable, this role requires a background focused on private-sector opportunities to best meet our business needs. Role Responsibilities • Own and manage the full bid lifecycle, ensuring all opportunities are well structured and delivered on time., • Coordinate cross functional teams, including sales, strategy, design, technology, data and delivery to gather input and align on win themes and solution narratives., • Develop and maintain high quality proposal content, ensuring messaging is client focused, on brand and aligned with Valtech’s value proposition., • Lead bid planning and governance, including timelines, responsibilities, reviews and signoffs., • Work closely with the Head of Bid Management in the UK and the wider bid management community to drive continuous improvement in our bid process, tools and best practices., • Support pipeline management and contribute to bid qualification (go/no go decisions)., • Maintain the bid content library, ensuring reusability and consistency across proposals., • Contribute to presentation and pitch preparation, helping teams communicate our solutions with clarity and impact. Must Have Qualifications To be considered for this role, you must meet the following essential qualifications: • Proven experience in managing end-to-end deal cycles, ideally within proposal management, account management, or strategic roles, preferably in a digital agency, consultancy, or technology environment. Previous external-facing experience is not required., • Strong organisation and project management skills with exceptional attention to detail., • Excellent written and verbal communication skills, able to translate complex ideas into compelling, client-oriented narratives., • A strategic and creative mindset, capable of developing innovative, non-formulaic proposals that reflect a deep understanding of the industry., • Confidence and gravitas in communication and overall approach, able to engage effectively with colleagues and stakeholders., • A collaborative mindset with the ability to work effectively across disciplines and geographies., • A proactive, positive approach; you thrive in a fast-paced environment and are driven to deliver excellence with pragmatism, prioritisation, and resilience under pressure. Nice To Have Qualifications • An eye for visual communication or the ability to effectively brief designers to create winning visual proposals is a bonus., • Experience managing bids for enterprise clients in sectors such as Financial Services, Retail, Manufacturing and Travel is an advantage. If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. Commitment to reaching all kinds of people We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. ___ to see how we’re creating a more equitable Valtech for all. The Benefits This is a permanent position based in Manchester, UK. Beyond a Competitive Compensation Package, We Offer • Flexibility, with remote and hybrid work options (country-dependent), • Career advancement, with international mobility and professional development programs, • Learning and development, with access to cutting-edge tools, training and industry experts Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. Your application process Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. About Valtech Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.

MEICA Project Manager Location: Manchester area Employment Type: Contract OUTSIDE IR35 Hybrid Working: Office, site and flexible working as required Are you an experienced MEICA Project Manager looking for a long-term opportunity within major water and utilities projects? We are supporting a leading engineering contractor as they continue to strengthen their MEICA delivery capability across the region. This is an excellent opportunity to lead multidisciplinary MEICA schemes, ensuring safe, efficient, and integrated project delivery while contributing to essential water-sector infrastructure. Role Overview: * Lead MEICA project delivery from detailed design through to installation, commissioning, and final handover. * Manage engineering, procurement, installation and commissioning activities across mechanical, electrical, instrumentation, control and automation disciplines. * Oversee programme, budget, resource planning and risk management to ensure projects are delivered to scope and performance targets. * Work closely with civil, commercial and operational teams to ensure fully coordinated delivery across all project stages. * Maintain the highest standards of health, safety and environmental compliance across sites and subcontract activities. * Build strong relationships with clients, consultants and supply chain partners to drive collaborative and efficient project outcomes. * Support continuous improvement by promoting best practice in MEICA engineering and project controls. About You: * Proven experience managing MEICA projects within the water, wastewater or utilities sectors. * Strong technical understanding of MEICA systems, installation methodologies, commissioning processes and operational interfaces. * Excellent leadership, communication and coordination skills, with a proactive and delivery-driven approach. * Experience managing multi-disciplinary teams and subcontractors within a live construction or process-environment setting. * Relevant engineering or project management qualifications (Degree, HNC/HND, APM, PRINCE2 or equivalent). * SMSTS, CSCS and/or EUSR Water Hygiene desirable. What's on Offer: * Opportunity to lead high-profile and technically complex MEICA water infrastructure schemes. * A stable pipeline of future framework and project work.

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Think of yourself as the captain of your department - not just anyone is cut out for this role! At TaskUs, we don't just hire employees; we hire top-tier problem-solvers who thrive in dynamic, high-stakes environments. As an Operations Manager, your mission is to lead your team, drive operational excellence, and ensure that every incident and emergency response is handled with precision and care. Imagine yourself starting your day with one thing in mind: it's not just about KPIs-it's about keeping your fleet, team, and operations safe, efficient, and ready to handle anything. Your work will directly impact the overall customer experience, ensuring that every interaction is safe, smooth, and effective. Responsibilities • Ensure the Emergency Response Team (ERT) consistently meets operational KPIs, incident response times, and safety benchmarks., • Create innovative processes and strategies that empower each team member to perform at their best in high-pressure situations., • Be visible and approachable-walk the floor, connect with your team, provide coaching, and make them feel valued., • Identify each teammate's strengths and areas for growth, assigning tasks that challenge them while showcasing their talents., • Manage, mentor, and develop team members to ensure long-term growth and operational excellence., • Coordinate with cross-functional teams (Safety, Operations, Engineering) to handle incidents efficiently and safely., • Develop, implement, and continuously improve emergency protocols, incident response playbooks, and readiness drills., • Monitor and analyze metrics, using data to drive decisions, optimize workflows, and improve performance., • Develop, maintain and improve Emergency Response Team procedures, incident command protocols, and escalation frameworks., • Manage ERT staffing, deployment planning, and resource readiness including field units, support vehicles, and on-call rotations., • Coordinate responses to incidents involving autonomous vehicles (mechanical, software, environmental) and ensure proper escalation, root-cause review, and mitigation., • Partner with Safety, Operations, Legal, Communications, and Engineering teams to ensure incident handling aligns with regulatory, compliance, and company standards., • Monitor and report on operational metrics (e.g., incident response time, de-escalation rate, repeat incident reduction) and drive continuous improvement initiatives., • Oversee training, simulation exercises, and readiness drills for ERT members and partner vendors., • Develop contingency and business continuity plans for high-impact scenarios and support expansion into new markets., • Ensure vendor and partner performance meets safety, quality, and cost standards., • Manage department budget, staffing forecasts, and vendor contracts tied to emergency operations. Qualifications • Bachelor's degree in Engineering, Safety, Operational Management, or related field; or equivalent experience., • 1+ years of operations management experience, preferably in high-stakes or safety-critical environments (e.g., transportation, automotive, aviation)., • Proven track record of incident management, crisis response or emergency operations leadership., • Experience working cross-functionally with engineering, safety, operations and regulatory teams., • Excellent analytical skills; able to use data and metrics to drive decision-making and process improvement., • Strong verbal and written communication skills, capable of influencing senior leadership and guiding multi-disciplinary teams., • Comfortable with travel and field deployment as required (within or outside market region)., • Ability to thrive in a fast-paced, evolving environment and adapt quickly to change. Minimum Requirements • Two plus years of managing supervisors with established KPI's, • One plus year of client management experience (nice to have) Bachelor's degree in business administration or management, • Excellent communication and presentation skills Job Expectations This role will be dedicated to managing the ERT Team Competencies • Strategic Planning, • Process Improvement, • Resource Management, • Performance Metrics, • Team Leadership, • Client Relationship, • Risk Management, • Stakeholder Management, • Decision Making, • Communication Skills How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL . TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. Req Id: R_2512_16545 Posted At: Thu Dec 04 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

Overview Cactus Life Sciences partners with the global biopharma industry to drive innovation and elevate patient outcomes through agile, science-driven medical communications. We transform complex data into actionable insights, bridging the critical gaps between research, decision-making, and real-world healthcare impact. As a growing scientific communications agency, we are seeking a Senior Account Manager who will be responsible for managing accounts and standard projects independently, ensuring they are completed on budget, on schedule, and to the required specifications. We are a remote-first organization, and we embrace an "accelerate from anywhere culture". You may be required to travel based on business requirements or for company/team events. Responsibilities Client relationship accountability • Understand client objectives, adapt to their working style, and ensure all deliverables align with client expectations, • Proactively identify challenges and delivery risks, implementing solutions and corrective measures to strengthen partnerships and optimise outcomes, • Lead and support strategic, complex projects across therapeutic areas using compelling storytelling and impactful visual conceptualization, • Ensure a seamless client experience and drive timely project closure to boost productivity, • Review deliverables to ensure alignment with client objectives and monitor timelines to ensure on-schedule delivery, • Lead project kick-off and client calls, share scopes and MoMs promptly, and conduct debriefs to capture and implement learnings, • Lead project status meetings with accurate reporting to ensure alignment with client objectives, • Identify growth opportunities and support the Account Director with business forecasting #LI-Remote Qualifications and Prerequisites • Education: Degree minimum (life science degree advantageous) or demonstrable experience in medical communications or pharmaceutical industry, • Experience: 2+ years’ experience as an Account Manager within healthcare communications agencies, predominantly in the medical affairs, • Business skills: Strong client relationship-building and business communication skills with experience in managing small accounts and executing global programs while ensuring client satisfaction and trust, • Business Acumen: Demonstrates strong understanding of medical communications, has knowledge of client environments and market dynamics, and makes strategic decisions that drive value for both the company and its clients, • Interpersonal Skills: Demonstrates strong interpersonal skills by building rapport across diverse personalities, presenting facts objectively, owning mistakes, and solving problems with excellence, • Technology skills: Microsoft Office suite (e.g., Microsoft Project), Adobe, • AI Adaptability: Shows an eagerness to learn and apply AI tools and technologies, • Annual leaves and public holidays, • Statutory leaves including SSP, maternity and paternity leaves, • Holistic wellness support with access to fitness club and sportive activities, • Financial security through life assurance and income protection Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. The selection process for this role includes an initial recruiter screening, two interviews with the hiring manager and peers, and HR interview rounds. Equal Opportunity Our hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic. Accelerating from Anywhere As a remote-first organization, these are essential attributes we look for in all our candidates. • Taking ownership of your work with minimal supervision, showing strong ability to organize, prioritize and deliver results independently., • Documenting work that brings everyone on the same page., • Maturity to choose between synchronous and asynchronous collaboration. At Cactus Life Sciences (cactuslifesciences.com), we believe the future of medical communications lies at the intersection of science, technology, and human connection. Headquartered in Princeton, New Jersey, with teams in Switzerland, the United Kingdom, India, and Japan, we help biopharmaceutical organizations redefine scientific exchange - leveraging AI, automation, and innovation while keeping patients at the heart of everything we do. Our expertise spans medical strategy, scientific content development, and medical education across therapeutic areas and the product lifecycle. By blending scientific rigor, agile operational models, and future-ready technologies, we partner with medical affairs teams to catalyze their transformation, adapt to a changing landscape, and drive meaningful outcomes for healthcare communities worldwide.

About Alvarez and Marsal: Alvarez & Marsal (A&M) is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement and corporate advisory services. With over 11,000 professionals based in 80+ locations across North America, Europe, Asia, and Latin America, our firm excels in problem solving and value creation. Drawing on a strong operational heritage and hands-on-approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value. The team: Working closely alongside the Global People Operations team and reporting to the Benefits Manager EMEA, the Benefits Advisor will have responsibility in administering the A&M benefits programs for Europe, the Middle East and Cayman Islands locations and their respective local office managers. This is an exciting role within the HR team and one that will provide the opportunity for growth and development with employer sponsored health, insurance, wellness and pension programs. The ideal candidate will be looking for a challenging role in a dynamic, entrepreneurial and professional company and will have experience in functioning as a liaison between vendors and employees while advising employees on eligibility, coverage and other benefits matters. Maintaining benefits records and ensuring compliance with applicable country laws and regulations will be a key responsibility. How you will contribute: • Serve as the main point of contact for benefit-related issues from colleagues and suppliers., • Mediate between third-party vendors and employees, such as by assisting with employees' benefits-related questions or escalating to senior management as needed., • Partner with Payroll and HRIS to resolve issues and implement process and system changes., • Partner with local office managers in Europe, Middle East and the Cayman Islands on benefit issues and projects., • Responsible for daily support/development of the Benefit Analysts to ensure quality/timely outputs., • Manage the UK pension scheme, including providing information to payroll, • Instruct Payroll each month of any pension and benefit-related changes., • Fulfil all reporting requirements of relevant government rules and regulations, • Process routine invoices for payment with third-party vendors., • Prepare and distribute written and verbal information to inform employees about insurance, pension and wellness topics., • Supervise and coordinate work activities of third-party vendors relating to insurance, pension and wellness topics., • Mentor junior team members and contribute to the professional development of the HR function., • Assist with the evaluation of benefits policies to ensure that programs are current, competitive and in compliance with legal requirements., • Develop methods to improve employment policies, processes, and practices, and recommend changes to management., • Manipulate data and produce periodic reports for third-party vendors, employees, and senior leadership as needed. Qualifications: • University degree with CIPD qualification is preferred., • Some prior experience in benefits administration, with a focus on global professional services environments., • In-depth knowledge of employee benefits principles, practices, and relevant regulations across multiple countries., • Knowledge of principles, procedures, and cyclical processes related to employer-sponsored benefits (e.g., private healthcare and pension), other fringe benefits and wellness initiatives., • Proficiency in auditing/investigating products, services and issues, through data processing, providing professional insight and recommendations., • Knowledge of laws, regulations, court procedures, precedents, and executive orders., • Strong strategic thinking and problem-solving skills, with the ability to handle complex, multi-faceted benefits issues., • High level of interpersonal skills to handle sensitive and confidential information at maximum discretion., • Advanced knowledge of Excel & Word preferred., • Experience working with an HRIS, preferably Workday., • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and third-party service provider management against key performance indicators. Your journey at A&M: We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.

An exciting opportunity is now available for an experienced Projects Strategy and Planning Manager in Doha, Qatar. The Projects Strategy and Planning Manager will oversee the divisional project portfolio, ensuring initiatives are governed effectively, delivered to best-in-class standards, and aligned with wider enterprise objectives. This role will drive governance excellence, data-informed planning, and change enablement, while championing innovation and continuous improvement in how projects are prioritised, executed, and monitored. This position will require relocation to Doha, Qatar. You will work closely with leadership, product development teams, and enterprise governance bodies to ensure strategic synchronisation across programmes, while enabling customer-focused, design-led outcomes. Key Responsibilities: • Establish and maintain a project governance framework ensuring consistency, transparency, and alignment with organisational priorities., • Synchronise divisional initiatives with enterprise-wide programmes, maintaining focus on outcomes and strategic direction., • Translate leadership vision into actionable governance practices, emphasising innovation, customer-centricity, and design excellence., • Promote adoption of modern methodologies (Lean Six Sigma, Agile, PMBOK, Process Excellence) to improve project execution and quality., • Act as the governance liaison with enterprise-level committees, ensuring seamless integration of reporting, planning, and performance tracking., • Oversee the divisional project portfolio, ensuring initiatives are prioritised, sequenced, and resourced effectively., • Define and monitor KPIs and OKRs to measure project impact, alignment, and return on investment., • Maintain dashboards and reporting tools to provide real-time visibility on project health, risks, and progress., • Conduct post-project reviews to capture lessons learned and feed improvements into future cycles., • Use analytics to guide prioritisation, feasibility assessments, and project approach., • Monitor KPIs, budget variances, milestones, and risks with real-time reporting., • Quantify project value using ROI, NPV, cost-benefit analysis, CSAT, and NPS., • Apply forecasting and scenario planning to anticipate risks and resource constraints., • Leverage benchmarking, feedback, and historical data to refine strategies., • Partner with senior stakeholders across functions to ensure shared ownership and accountability for outcomes., • Apply structured change management approaches to assess impacts, manage expectations, and ensure successful adoption., • Lead the design and implementation of change strategies, supporting smooth transitions and minimising disruption., • Foster a culture of innovation, agility, and continuous improvement. Key Requirements: • Bachelor’s degree or equivalent with at least 8 years’ relevant experience., • Strong knowledge of product development design methodologies, brand execution, and consumer-facing product lifecycles., • Familiarity with design processes, technologies, and design theory., • Previous experience managing product development phases is an advantage., • Ability to manage multiple projects simultaneously while meeting deadlines., • Strong leadership, communication, and stakeholder management skills.

Apply before 11:55 pm on Friday 19th December 2025 Salary £37,682 - £46,077 National: £37,682 - £40,705 London: £42,631 - £46,077 A ___ with an employer contribution of 28.97% Location Bristol, Edinburgh, Glasgow, Liverpool, Manchester, Newcastle-upon-Tyne, Stratford, Telford-Plaza 1 and 2, Worthing. Please note that due to workforce controls, Newcastle & Stratford are only available to existing HMRC staff already based in these locations. However, HMRC staff based in Reading can apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford. About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC. Visit our ___ to watch the full series and come and discover your potential. As an Associate Supplier Manager, you will be responsible for managing multiple CDIO Portfolio contracts within one of the practice pillars (Product, Service or Platform). You will manage all aspects of your contracts including relationship, risk, issues, continual improvements, budgets and performance in line with the Supplier Management Practice principles and standards. You will work closely with multiple stakeholders including commercial, strategic business partners, finance, security, major programmes, Accountable Relationship Owners, Senior Relationship Owners and various suppliers to monitor and drive performance of all contracts within your respective pillar, whilst holding suppliers to account. Job description You must have a positive attitude, be able to work effectively as part of a team while being able to work alone to deliver high standards ensuring excellent attention to detail. The development of work within in the team and practice will continually evolve, at a fast pace with challenging timelines for implementation. Being a strong and confident leader, you will lead a team of O band Supplier Management Coordinators to be highly intelligent clients supporting a culture that constructively challenges internally and externally while supporting the wider Supplier management community through change, inspiring them to develop an exceptional Supplier Management community network. You will be an escalation point for any risks or issues which are unable to be resolved operationally by O band Supplier Management Coordinators. Therefore, it is vital you are passionate about building positive relationships and overcoming hurdles to provide solutions when possible and knowing when to raise. Working with the other practice Associate Supplier Managers, Supplier Managers, Lead Supplier Managers and the senior leadership team you will be supporting the development of the Supplier Management Practice and the sourcing strategy. You will be joining a community which is continually evolving and maturing. Person specification Your main responsibilities will be: • Leading and managing a team of O band Supplier Management Coordinators within your portfolio pillar and create a growth culture where it’s encouraged to challenge thoughts and ways of working, in a safe space., • The escalation point for O band Supplier Management Coordinators to find resolutions for any potential disputes or conflicts, relating to any customer, operational and / or performance related issues., • Coach and develop your teams to ensure they have the required skillset and training to be set up for success within their role., • Build strong relationships with fellow Associate Supplier Managers, Supplier Manager’s, Lead Supplier Managers and the Practice senior leadership team, Accountable Relationship Owners (ARO), Senior Relationship Owners (SRO), Strategic Supplier Relationship Manager (SSRM), Commercial, Finance and suppliers., • Role model and demonstrate the civil service leadership behaviours within your peer group and your teams within the practice along with internal and external stakeholders to ensure the practice is a great place to work., • Monitor performance of contracts being managed by yourself within your respective portfolio pillar, to ensure they deliver VFM and drive efficiencies by continuously holding suppliers to account for their performance through agreed contractual KPIs and SLAs., • Attend and drive relevant Operational Performance Boards with suppliers to understand, manage and continually improve overall performance whilst identify operational efficiencies in becoming an intelligent client., • You will be the voice of the customer through the pre and post award procurement process and champion customer journeys being driven by AI, security, digital first and self-serve design to reduce time, effort, and cost., • Support the business area and commercial with the renewal, extension, new procurements, mobilisation, and contract exit., • Through thought leadership, have the ability and creativity to think out of the box when it comes to looking at solutions for problems., • Lead the continuous development and implementation of the optimal Supplier Management organisational model., • Drive continual improvements within the ways of working within the practice to reduce cost, time and effort through automation and innovative technology where possible., • Act as deputy for your Supplier Manager when required, which will support personal career development opportunities and experience., • You will support the Supplier Manager’s, Lead Supplier Managers and the Practice senior leadership team to drive and deliver the vision and overall strategic objectives of the Supplier Management practice., • Support the development of the Supplier Management Practice and the sourcing strategy through trust and relationships., • Ensure adherence of all key activities relating to security, onboarding/offboarding procedures, including process mapping current and future ways of working as the practice matures. Essential Criteria: • Experience within a similar role managing strategic and high risk, high value contracts and suppliers within a large complex organisation., • Experience of building and maintaining positive relationships with the business and suppliers., • Subject Matter Expert in Supplier Management., • Evidence of managing in a Supplier Management function within the Government, public or private sector., • Leadership and management experience including day-to-day people management and leadership of staff including developing staff and wider resources to influence and provide results., • Have a solution focused approach with a passion for continuous improvement., • Be able to tackle problems in an efficient and effective manner., • Working knowledge and understanding of ITILv4 framework. Additional Location information - Transitional sites: For more information on where you might be working, ___. If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: • Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle. Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. ___ HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. • Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support.

Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a ‘Global ServiceNow Partner’ we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at ___ Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Functional specialist role, you will partner with our clients and act as the bridge between our business stakeholders and our development teams. Your role will be responsible for leading workstreams within a wider program and the driving the translation of business requirements into functional designs. Features of your role include: Solution Delivery You will play a critical role across client delivery, driving workstream objectives, engaging with business stakeholders and working alongside solution architects to identify, design and deliver ServiceNow solutions that support our clients’ objectives. • Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape., • Work with our clients to determine and capture business requirements and translate into functional requirements for the ServiceNow solution., • Provide ServiceNow Subject Matter Expertise, advising and guidance to business stakeholders on business practices and approaches regarding ServiceNow use and its functionality., • Support in testing cycles, able to engage with the testing community and deliver effective testing cycles throughout the programme engagement., • Demonstrate awareness of future road mapped ServiceNow features and functionality, and an understanding of potential impacts to emerging client designs., • Overseeing the development and maintenance of core agile documentation and ceremonies (user stories, product/sprint backlog, sprint reviews etc.).., • Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner., • Work with business stakeholders and program peers to identify and address implications of target functional designs including considerations across operationality, maintainability, user experience and business change., • Lead specific workstreams within an over overall programme/project in accordance and in adherence with the programme/project plan and align with Programme governance., • Able to identify risk and issues and raise promptly through programme governance., • Develop high quality design and facilitation material, and workshop material and presentation material. Accelerate our Business Development You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. • Support in the development of proposals, able to own key elements of the overall proposal., • Able to support in commercial shaping of propositions, proposals and service offerings. Foster the growth of our people As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: • Provide guidance and support to team members across within program delivery and our op unit., • Mentor and coach team members to help them develop their skills and advance their careers., • Able to play a key role in our ServiceNow business, shaping our community across our internal pillars. Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated, bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Essential experience • Extensive hands-on experience working (varying on grade) with ServiceNow in a functional or business analyst role, working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM or equivalent., • Proven track record working in ServiceNow programmes of work for large enterprises including a strong understanding of service management processes including but not limited to IT, HR, Customer, and Finance., • Understanding of the ServiceNow platform, applications and their functionality (forms, flows, rules, integrations etc.) and the business function in which they support., • Proven experience in writing user stories, process documentation and functional specifications., • Understanding of ServiceNow development practices and proficient in all phases of program delivery including Scrum/Agile frameworks., • Able to deliver work independently and manage multiple priorities., • Demonstrated ability to work in a fast paced, challenging, and varied environment., • Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity., • Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types., • Demonstrate critical thinking and problem solving and can work without clear instruction., • Enthusiasm and passion for the delivery of market leading solutions that make a difference for our clients. Desirable experience Not essential but preferred experience, skills, and certifications: • Certified ServiceNow System Administrator and Application Developer., • Certified ServiceNow Implementation (CIS) in 2 or more applications., • Familiarity with CSDM 5.0, • Experience in ServiceNow reporting, dashboard, performance analytics and platform analytics., • Certified in ITIL v3/4 Foundation, or higher certifications., • Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That’s where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” -Dan, Technology & Transformation For a full job description, please visit our online Deloitte Careers portal.

Connect to your Industry As an Elite Platinum Global Alliance Partner, Deloitte has a long standing relationship with Workday and has received multiple partner awards in recognition of our work, which spans hundreds of clients across all major industries. Deloitte has one of the fastest growing Workday Finance Practices and needs thought leaders like yourself to help pave the way for our clients and further develop our Workday Consulting Practice. For our clients, our Workday Managers reduce cost and support innovation at the enterprise level by managing business requirements and leading the functional design, prototyping and process design stages of Workday implementations. Want to work with business leaders, and alongside some of the most creative thinkers in industry? Can you develop and deliver innovative and core technology solutions that transform the digital enterprise and maximise ROI? From strategy articulation and process design to technology enablement, we work together to simplify the complex; creating tangible value for our clients. We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Deloitte's Workday Financial Management Practice sits within the Enterprise Applications service line which forms part of Technology & Transformation. Here we focus on providing application expertise to support specific areas of a project. As a Workday Finance Manager, your role will involve: • Engaging in both advisory and delivery projects, from helping clients with their transformation strategies, to supporting the full lifecycle of Workday delivery projects, • Working with our clients to develop their overall solution architecture and end-to-end processes, to be supported by Workday technology, • Identifying key client process and technology/integration issues and recommending solutions, • Having a clear understanding of the firm's commitment to creating a more inclusive culture Connect to your skills and professional experience You have a passion for understanding the pain points facing a business and shaping the solution to deliver maximum benefits. You can take complex issues and explain them for a diverse audience. Essentials: • Experience in ERP, EPM and cloud computing (including storage, platforms and data), • Relevant work experience in Finance technology or related field, • Finance transformation experience with Workday, • Translate business requirements into specific system, application or process designs covering both functional and non-functional aspects, • Demonstrate a good understanding of Workday transactional data flows, but also to provide knowledge, insight and support for data migration activities, • Experience designing / implementing ERP systems, • Ideally, Workday Finance, FDM and Engagement Manager Certified, • Possess good problem solving and analytical skills, • Be able to plan and deliver the scope and deliverables of the team, • Manage stakeholders using clear communications and be able to form strong client relationships, • Demonstrate a clear understanding of risk in relation to ERP delivery projects, • Work effectively within an inclusive team and actively support the development of individuals and teams, both formally and informally, • Experience of at least two end to end Workday implementations Desirables: • Demonstrated understanding of the current state of the art for automation, continuous integration/deployment and cloud-based delivery models, • Comfortable talking about technical issues with business people and business issues with technical people, • Able to express complex concepts in plain language to reach broader audiences, • Ability to craft a compelling message and tailor it for a given audience, combining technical expertise with simple, everyday language to deliver a story, • Demonstrated business domain and/ or industry knowledge, • Ability to work well with a cross-functional, geographically dispersed team and clients, • Effective cross-functional project management, communication and stakeholder management skills, • Excellent presentation and communication skills, with a focus on translating business requirements into information models, • Demonstrated effective written and verbal communication skills, • Demonstrated leadership and self-direction, • Experience in consulting or professional services or equivalent Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That’s where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues “As part of the Workday Finance Team, I have seen myself grow both professionally and personally over the last 4 years. This has been possible with the constant support and encouragement provided by all my team members. If you are interested in Workday Finance, Adaptive or are generally curious about Finance Transformation projects, this is a great team to join. We also have some lovely work socials to keep that work life balance in check.” – Nupur Banerjee – Technology & Transformation “I've loved being a part of the Workday Financials team at Deloitte - I have been in the team for nearly 4 years now, and from day one I have been given fantastic opportunities to implement Workday for global clients. The project work is challenging but fun, and a close-knit team means you never have to look far for support and advice if you need it.” – Rebecca Heald – Technology & Transformation Our hybrid working policy You’ll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

HR Process / Change Manager Location: Manchester (with limited national and occasional global travel) Contract: Fixed Term – 10 months Reports to: Global Head of Continuous Improvement About Freshfields Freshfields is a leading international law firm, trusted by businesses worldwide for advice of the highest quality. We foster a collaborative, inclusive, and high-performing environment where colleagues are empowered to excel. Our culture is built on integrity, respect, and continuous improvement, supporting professional growth and wellbeing through flexible working arrangements and fair access to opportunities. The Opportunity We are seeking an experienced HR Process / Change Manager to lead and deliver transformation initiatives within our HR function. This is a pivotal role that will shape the future of HR operations at Freshfields, driving operational excellence and enhancing the colleague experience across our global network. What You’ll Do • Lead HR transformation projects using Lean Six Sigma and change management methodologies., • Design, document, and optimise HR processes in collaboration with HR, Continuous Improvement, and business stakeholders., • Standardise and scale HR processes globally, ensuring compliance with regulatory requirements., • Quantify and communicate the impact of process changes on efficiency, cost, risk, and colleague experience., • Support HR technology and data strategy implementation., • Act as a change agent, facilitating workshops, conducting impact assessments, and driving adoption of new processes and technologies. What We’re Looking For • Lean Six Sigma Black Belt (or equivalent) certification., • Degree in HR, Business, Information Systems, or related field., • Demonstrable experience in HR process design, engineering, or transformation in a global context., • Proven track record in leading large-scale change projects., • Strong analytical, project management, and stakeholder engagement skills., • Proficiency with HRIS and automation tools (e.g., Workday, ServiceNow, RPA)., • Excellent communication, facilitation, and coaching abilities. What We Value • A mindset of continuous improvement and operational excellence., • Ability to work collaboratively across functions and geographies., • Commercial awareness and strategic thinking., • Adaptability and resilience in a changing environment. Why Join Us? At Freshfields, you’ll be part of a global team that values innovation, collaboration, and professional growth. This is your chance to make a tangible impact on HR operations and help shape the future of our firm. Ready to take the next step? If you are passionate about driving HR transformation and continuous improvement, we’d love to hear from you. Apply now and join us in shaping HR excellence at Freshfields. Inclusion Freshfields is an equal opportunities employer and all applications received by the firm will be considered by the firm on the basis of their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing. Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case by case basis and take a number of factors into account (eg the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.

About the Company Insight Enterprises, Inc. is a global Solutions Integrator, and a Fortune 500 company that supports organisations in accelerating their digital transformation by leveraging people and technology. We design, build and manage solutions for complex IT environments to ensure outcomes that drive our clients success. Our portfolio includes deep expertise across Cloud, Modern Workplace, Data & AI and Cyber Security powered by strong partnerships with more than 6,000 technology vendors worldwide. Insight is recognised as a Great Place to Work, a Best Employer for Diversity, and one of the World’s Best Female-Friendly Companies according to Forbes. About the Role We are seeking a pioneering Senior Sales Manager to spearhead our technology solutions sales team. This pivotal role demands dynamic, visionary leadership-energising and empowering the team to deliver innovative, high-impact solutions that drive profitable growth across both existing and prospective client portfolios. With an unwavering commitment to excellence, the Senior Sales Manager will instil a winning culture and galvanise the division to reach new heights of performance, setting the standard for success and championing a relentless pursuit of results. Responsibilities Team Leadership: • Develop and mentor high-performing teams by providing coaching, feedback, and helping identify professional development opportunities., • Foster a collaborative and inclusive culture that encourages innovation, accountability, and continuous improvement., • Embed a client-centric culture that prioritises value creation and long-term relationships. Commercial Excellence: • Prioritise high-value technology solutions in account planning and resource allocation to maximise revenue impact., • Analyse client portfolios to identify strategic growth areas and align offerings with emerging technology trends., • Ensure accurate forecasting through the effective management of sales pipeline and opportunity development processes., • Drive revenue growth and profitability through strategic business planning and effective execution. Sales Excellence: • Increase and improve client engagement through tailored and structured engagements that result in value-based conversations that resonate with business priorities., • Embed sales processes that enable best practices in high value sales engagements, supporting complex sales cycles and increasing win rates., • Champion continuous improvement initiatives to enhance productivity and customer engagement., • Drive further adoption of core tools, processes and methodologies to increase the effectiveness of the sales team, and further support professional development. Stakeholder Management: • Build strong relationships with key internal and external stakeholders to align team priorities and deliver client value., • Communicate effectively with senior leadership on progress, challenges, and strategic initiatives., • Collaborate cross-functionally with partnerships, solutions, marketing, finance, and operations to support the development and successful execution of the sales strategy. Sales Methodologies: • Embed our structured sales methodologies (Miller Heiman) to improve sales productivity and provide consistency and effectiveness across the sales team., • Train and coach teams on consultative selling techniques to improve client engagement and support the transition towards outcome-based selling., • Leverage data-driven insights to refine approach and enhance decision-making throughout the sales cycle. Qualifications • Growth-oriented: embraces continuous learning and encourages innovation in sales approaches, embraces strategic selling and can see the bigger picture., • Empathetic leader that balances performance expectations and leading change with support and development for teammates., • Passionate about leveraging technology to create client value and coaching teammates through this process., • Collaborative and inclusive, quickly building trust within your team and across key departments to enable a client centric mindset., • Results driven, consistently focussed on achieving revenue and profitability quotas, whilst building out long term, sustainable growth., • A strategic thinker, with clinical execution keeping apprised of market forces, shifts in client behaviours and industry trends to ensure we stay ahead of the market., • An experienced sales leader with a demonstrable track record in high value technology solutions, preferably with a background of vertical sales., • Adept in the coaching and application of sales methodologies to help improve teammate success, increase sales productivity and strengthen the connections with our clients. About Insight At Insight, we empower our teammates to think big and reach their full potential. With a supportive environment, excellent benefits, and a culture rooted in our core values—Hunger, Heart, and Harmony—we’re proud to be a Fortune 500 company helping clients transform through technology. Application Details Insight is an equal opportunity employer committed to diversity and inclusion. We encourage applicants from all backgrounds to apply.

About Energy Exemplar In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar’s mission lies in ‘Empowering Transformative Energy Decisions’. Founded in 1999 in Adelaide, Australia, our award-winning software portfolio encompassing the modeling and simulation platform PLEXOS®, Aurora, and Adapt2, is trusted by innovative organizations across the globe. Through our technology and people, we strive to enable stakeholders from across the entire energy value chain to revolutionize the energy ecosystem and to collaboratively plan and execute for a sustainable energy future with unprecedented clarity, speed, and innovation. Our impact is global and is being recognized across the industry. Some of our recent accolades include: • SaaS Company of the Year (2025) – Global Business Tech Awards., • Environmental Impact Award (2025) – E+E Leaders Awards., • IPPAI (Independent Power Producers Association of India) Power Awards (2025) - Winners, • Finalist: Platts Global Energy Awards (2024) – Grid Edge category, • Finalist: Reuters Global Energy Transition Awards (2024) – Technologies of Change Energy Exemplar is growing fast around 30% year on year and, that growth is driven by how we work. We trust our team to deliver great results from wherever they work best, whether that’s at home, in the office, or on the move. We’re a global team that values ownership, integrity, and innovation. You’ll be supported to balance work and life in a way that works for you, and empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role. Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow together. Role Overview The Director of Data – EMEA will lead a regional team of data and modelling professionals responsible for developing and enhancing Energy Exemplar’s European datasets across electricity, gas, hydrogen, and emerging energy markets. Reporting to the VP of Data and Insights, this role combines strategic leadership with deep technical understanding to ensure the delivery of accurate, high-quality, and simulation-ready datasets within PLEXOS, aligned with customer needs and evolving market dynamics. The Director will drive cross-functional collaboration with product, insights, and go-to-market teams to align data initiatives with strategic business objectives and global standards. They will provide visionary leadership, fostering a high-performance culture that promotes innovation, accountability, and professional growth. This position plays a pivotal role in ensuring Energy Exemplar’s data assets remain reliable, consistent, and future-focused, supporting informed decision-making across the energy sector. Key Responsibilities Leadership & Strategy • Lead, mentor, and develop a regional team of data specialists, analysts, and subject matter experts across electricity, gas, and emerging energy markets., • Define and execute the regional data strategy, ensuring alignment with global objectives and long-term business priorities., • Foster a culture of collaboration, innovation, and continuous improvement, with a strong focus on excellence and professional development., • Oversee the creation and calibration of simulation-ready datasets in PLEXOS, ensuring consistency, accuracy, and market relevance., • Guide the development and enhancement of gas, electricity, and hydrogen models, incorporating emerging technologies and decarbonisation trends., • Ensure robust data validation and quality control processes are in place, maintaining high standards of integrity and reliability., • Partner with internal and external stakeholders to understand use cases, client requirements, and evolving data needs., • Deliver clear and strategic data product roadmaps that support customer modelling and forecasting requirements., • Collaborate with business development teams to provide data expertise for customer demonstrations, proposals, and webinars., • Contribute to the formulation and execution of the global data strategy, ensuring regional initiatives are aligned with company-wide goals., • Stay informed of market trends, regulatory developments, and emerging technologies impacting energy data and modelling., • 6+ years Proven experience as a people manager of Direct Reports leading data, modelling, or analytics teams within the energy or technology sector., • Strong understanding of European energy markets, including electricity, gas, and emerging hydrogen sectors., • Experience in European short- and medium-term energy trading markets., • Demonstrated expertise in energy market modelling, ideally using PLEXOS or similar tools., • Strong knowledge of market fundamentals such as supply/demand balance, capacity, and price formation., • Excellent stakeholder management and communication skills, with a customer-centric and commercially aware mindset., • Strategic thinker with the ability to balance visionary leadership and hands-on operational management., • Opportunity to shape and lead the data strategy for a market-leading energy software company., • Collaborative, innovative culture with strong investment in professional development and growth., • Work on projects that directly contribute to the global energy transition., • Competitive compensation and benefits package. Energy Exemplar is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, experiences, identities, and abilities. Please let us know if you require accommodations at any stage of the recruitment process—we're here to support you in showcasing your full potential. Energy Exemplar respects your privacy and is committed to protecting the personal data you share during the recruitment process. This Candidate ___ explains how we collect, use, and protect your personal information when you apply for a role with us.

Customer Care Manager Manchester • Full-time • Reports to: Global Head of Retention & CX Package: Competitive base + performance bonus Lead the team. Protect the customer. Drive retention. Hairburst sits where beauty meets wellbeing We design effective, habit-forming hair growth solutions and the experiences that keep customers coming back. Clear routines, measurable results, products that earn a permanent spot in the bathroom. We're owner-operators. In 2014 our founders launched Hairburst with £4k; in 2021 the brand joined a FTSE-100 group (JD Sports); in 2023 the founders bought back 100% to build the company we always wanted to run. Today we're in Boots, Superdrug and Holland & Barrett, on marketplaces and DTC across nine territories, backed by 1M+ customers across the UK and Europe. As we scale, world-class customer care across multiple countries and languages becomes mission-critical. Why this role matters Customer Care is where problems are solved, loyalty is created, and where customers judge whether Hairburst is as good as our products say we are. This role leads the full Customer Care function across UK, EU and marketplace territories. Every customer, whether in the UK, Spain, Italy, Germany, Romania, Czechia or beyond, receives a fast, high-quality and localised experience. When customer care is good, customers stay. When it's great, they subscribe, advocate, and repeat-buy across all markets. Who this works for: A customer experience leader (3-5 years) who has managed teams supporting multi-territory, multi-language DTC brands. Someone comfortable with volume, complexity, operational problem-solving and people leadership. What you'll own Team leadership and performance. Lead, coach and develop a growing UK and International Customer Care team, including multilingual agents (in-house or outsourced). Create a culture of accountability, empathy and high performance. Run weekly 1:1s, call/email reviews, territory-specific huddles. Build clear KPIs across response time, quality, retention, subscription success. International customer care operations. Ensure customers across all markets (UK, ES, IT, DE, RO, CZ, SK, HU and more as we expand) receive consistent, high-quality service. Develop territory playbooks for language, cultural nuances, refund expectations, courier differences and payment methods. Manage relationships with any regional Customer Care partners. Customer satisfaction and retention. Own global CSAT, response time, NPS, refund rates and subscription retention. Build processes for onboarding subscribers in all languages and re-engaging churn-risk customers. Ensure high first-contact resolution across email, chat, phone and social. Turn frustrated customers into loyal ones, regardless of territory. Commercial and operational impact. Reduce refunds and churn using proactive outreach and insight-driven interventions. Identify territory-specific ticket trends (courier issues in Spain, COD queries in Italy, translation questions in Germany). Work cross-functionally (Ops, Supply Chain, Marketing, Growth, Territory Leads) to fix ticket drivers. Build reporting that articulates the commercial impact of customer issues globally. Quality, systems and process improvement. Own customer service tools (Gorgias, macros, workflows, translations, chat, phone). Maintain a multi-language knowledge base that scales as we enter new territories. Identify broken or inefficient processes in fulfilment, tracking, subscriptions and marketplaces. Fix them. Deliver at least one major improvement per quarter. Reporting and insight. Publish weekly and monthly reporting covering all UK and EU territories. Highlight insights by region: product feedback, fulfilment issues, courier performance, localisation needs. Share recommendations that reduce costs, speed up response times and drive retention. What success looks like ✓ High-quality support across all territories ✓ Faster response times globally with improved first-contact resolution ✓ CSAT uplift in UK and EU markets ✓ Reduction in operational issues that previously created ticket volume ✓ Clear insight shared with Territory Leads and Ops teams ✓ A motivated, high-performance care team with progression pathways ✓ Strong subscription retention through proactive care ✓ A customer care function that protects revenue across all markets About you International thinker. You understand the nuance of serving customers across different languages, markets and expectations. Organised and reliable. You manage volume, complexity and deadlines without losing detail. Commercial leader. You think retention, LTV, churn drivers and cost-to-serve. Empathetic. You coach your team to communicate clearly and with humanity across cultures. Process-driven. You love improving systems and removing inefficiencies. Clear communicator. Strong written, verbal and escalation communication. Data-comfortable. You interpret dashboards and use insights to drive territory-specific improvements. Calm under pressure. Peak trading, courier delays, marketplace issues. You stay steady and solutions-focused. Signals we're looking for → Experience managing multi-language or multi-territory customer care → Examples of coaching or scaling a team → Demonstrated improvements in CSAT, response time, or churn reduction → Experience with tools like Gorgias, Zendesk or similar → Clear examples of fixing broken processes → Experience with DTC, subscription or marketplace customer journeys Apply CV + 200 words answering: "Tell us about a time you managed a complex customer issue across multiple people, languages or territories. How did you keep everything organised, and what did it teach you about leadership and communication?" Plain English. We care about how you think, not perfect grammar. Add your response as an appendix to your CV (single document) and submit via LinkedIn, or email to . We'll only acknowledge complete applications (CV + appendix). If you've taken the time to answer properly, we'll get back to you within 48 hours.