Process improvement manager jobs in EghamCrear alertas

Contract Administrator Surrey location 2-3 days a week onsite £16p/h Ongoing long term temporary contract The Contract Specialist’s provide internal support & guidance to a region of sales people ensuring orders are in compliance with company policy. In this position on a daily basis you will work with colleagues across EMEA working in Sales, Deal Hub, Consulting, Events, Legal and Order management. Also offering Sales Support including; Support of Contract Manager in providing first line of support to Sales on all issues relating to sales contracts and requests for contracts, escalating to senior staff as required • Effectively process incoming requests from departments for assistance (Sales, CFS, Controller, Deal Hub, Corporate Pricing, Contracts Negotiators, Corporate Legal, Consulting, Events, Client Compliance, etc.). Manage the team Outlook inbox by ensuring emails are prioritized by urgency and importance once approvals are received., • Via salesforce effectively review and activate incoming order submissions for completeness, accuracy, and conformance to the company standard contract guidelines., • Assist Sales using salesforce case requests to ensure accurate client data is used when creating contracts, • Signing authority for order agreements and 100% compliance with legal empowerment matrix., • Ensure compliance with Company corporate policy regarding document administration, including any non-standard items, such as legal term changes, non-standard SDs, non-standard pricing, and non-standard billing terms have been approved., • Execute any and all special ad hoc projects initiated to fulfill business requirements., • Collaborate with manager and global team to seek continuous improvement & innovation to department processes., • Prepare instructive communications to and liaise with global Contracts Department, Client Financial Services, Sales teams in fulfilment of above responsibilities. Experience • Bachelor Degree or equivalent, • A minimum of 2-4 years’ experience dealing with contract matters, client legal & procurements departments, as well as with customer order management or sales support experience

Customer Service Team Lead Location: Near Slough – Hybrid working (3 days per week in the office) Salary: £50,000 to £58,000 per annum dependent on experience + Bonus, Pension, Healthcare, Holiday & More Join a fast-paced, global FMCG organisation as a Customer Service Team Leader where you will lead a team of highly experienced, passionate and decided Customer Service Specialists. This team is pivotal in delivering exceptional service to B2B customers across grocery, ecommerce, convenience, and wholesale sectors, acting as the first point of contact for clients, ensuring seamless order processing, issue resolution, and top-tier service delivery. Key Responsibilities: • Lead and develop a team of customer service associates, ensuring customer satisfaction and adherence to processes and procedures, • Onboard and train new team members, developing a team of exceptional talent, • Support internal supply chain improvement initiatives whilst driving operational and financial excellence, • Liaise with customers to optimise satisfaction and efficiency through KPI's, • Manage daily order processing and ensure dispatch and delivery on time, in full, • Act as the first point of escalation for customer complaints and complex queries, • Maintain and improve customer service procedures and standards, • Contribute to the effective running of SAP and EDI systems What experience you will bring • Bachelor's degree or equivalent in experience, • Minimum 5 years of relevant experience in customer service, with lead experience ideally in an FMCG / Retail environment, • Strong people management skills, • Excellent knowledge of order to cash processes, • High-level SAP skills and experience, • Strong Excel analysis and reporting skills, • Experience with 3PL and supply chain efficiencies, • High level of customer focus and excellent customer service skills Additional Info: Please note: You will be required to work 5 Saturdays and 5 Sundays per year. There will also be travel twice a month to the Warehouse facility which is about 60 miles away from Head Office. What Happens Next? 🎬 Apply now! Stage 1: A phone with us at Mackenzie Jones to discuss the role in more detail as well as understand more about your skills & expertise in Customer Service Stage 2: A Teams interview with the Line Manager, focused on your technical competencies and skillset Stage 3: An in-person meeting with the Line Manager and Customer Operations Team. 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that allows everyone to be their authentic self. ❤️ While we would love to reply to all applicants, due to high application volumes, if you do not hear back within 14 days, unfortunately, the role won’t be progressing. The position may be in the process of closing, so it could be a matter of timing. But no worries! There will be more opportunities. Follow us at Mackenzie Jones Recruitment to stay updated on new openings. 👀

At LG, we deliver products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if: You are a smart cookie. You like to dig into the data and find creative solutions. You are motivated and driven. You thrive on a challenge and want to be No. 1. You are a people person. You like helping people out and you want to understand where they’re coming from. You’re honest and you will speak up (politely, of course!), but you do it because you care and because it’s the right thing to do. The Opportunity This is a fantastic opportunity to join our Service Planning team as an SVC Business Analyst. Our SVC is responsible for supporting customers after sales activities such as but not limit to repair & return to ensure customer receives satisfactory support throughout United Kingdom. As a SVC Business Analyst, you will play the key role in maintaining the cost and business performance report for their respective business. Your Role & Responsibilities • KPIs & Business Review Report, • Weekly/ Monthly Service KPIs updates and monitoring, • Weekly/ Monthly Business Review Report updates, • Communication with EUSVC, HQ and other areas of LG business as required, • Cost Management, • Moving plan & Business Plan (Monthly/Quarterly/Yearly), • Taking responsibility for various elements of the SVC Cost controlling work, • Improving process and implementing key controls and KPIs for monitoring performance, • Supporting the delivery of planning and re-forecasting programs, • Maintenance of service general ledger using GERP system, • Maintain month and year end closing (Accruals/Gap analysis), • Outstanding pending invoices management in a timely manner, • Cost Analysis, • Service cost gap analysis per product group (monthly), • Preparation of short and long-term SVC Cost Analysis, • Year-end closing and specific reporting, • Ad hoc Service cost analysis report on request, • Provide consistent support, reliable advice and timely and accurate information to related Department and SVC senior management team, • Other duties, • Review and implement process improvement, • Critical analysis of team KPIs, • Assisting with month end analysis and key account reconciliations, • Ad hoc tasks on request of line manager or Service director, • Liaison with factories in Far East for recovery of service cost, • Business Expenses Budget control, • Outstanding pending invoices management in a timely manner Skills, Education & Experience • Excellent use of IT systems preferred (ERP, must be intermediate level for Excel, PowerPoint etc), • An ability to work under pressure in a change environment, • Capable of producing relevant and accurate performance reports, • Strong analytical skills with the ability to collect, organise, disseminate significant amount of information, • Excellent verbal and written communication skills, • Ability to achieve and work with tight deadline. Your Benefits • 9% Employer Contribution into your Pension, • Life Assurance, • Private Healthcare (including optical & dental) for you and your family, • 25 Days’ Annual Leave (+ Public Holidays), • Staff Discount, • Subsidised Cafeteria Our Equal Opportunities Statement LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age. Right to Work Please note that any job offer made will be conditional on the individual holding a legal right to work in the United Kingdom by the time employment commences.

Murphy is recruiting for a Managing Quantity Surveyor to work with Energy on Uxbridge Moor Substation. Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. Why join Uxbridge Moor’s commercial team? This is the beginning of a 5+ year construction programme and an opportunity to join the team at the start. There is scope for career growth and leaving a personal legacy and contribution to the UK’s largest ever substation. Responsibilities • Efficiently manage all commercial aspects of the Project and maintain regular liaison with all stakeholders., • Assist in building a team, manage the development of personal plans, establishment of objectives/targets for all direct reports and monitor on an ongoing basis - maintain performance., • Collate, analyse & challenge Cost/Value Reports and forecasts as required, implement required actions., • Negotiating terms and conditions with subcontractors and suppliers that apportion risk to those best placed to manage that risk and deliver best value to the project and the Client, • Design and implement a commercial strategy for their portfolio and tenders with the assistance of their functional manager., • Assist with the development and training of Commercial Practitioners including supervisor / mentor / counsellor role for staff undertaking their APC or equivalent., • Able to evidence recent achievements in employment., • Assist in maximising of cash position, including WIP control, cash flow production & improvement plans for all projects., • Identification and advice upon of insurance related issues, including PI., • Assist in work winning duties as required, including proactive release of team members and attendance at Client Presentations for Tender Interviews, • Ensuring optimum performance of commercial team for the portfolio of work, undertaking constant reviewing for margin gains in efficiency and timely resource forecasting., • Ensure that the outturn costs on the projects are monitored monthly through a detailed bottom up resourced and costed forecast maintained. Who are we looking for? • Chartered Quantity Surveyor (MRICS) or equivalent preferred., • Registered with RICS / ICES, • Excellent knowledge of Standard Forms of Contract (NEC) and Standard Methods of Measurement, • Ability to synthesise information quickly and communicate situation reports to senior management, • The ability to relate to staff at all levels, encourage and motivate people to build team spirit, • Understanding of programming techniques and project controls What’s in it for you? • 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service, • Discretionary annual bonus and annual salary review, • Above market rate contributory pension scheme, • Life assurance, health screening and enhanced sick pay, • Enhanced maternity and paternity pay and a maternity returners bonus, • Extra weeks holiday for all employees getting married and a wedding bonus, • Subsidised canteen facilities in core locations, • Dedicated and continued investment in your professional development, • Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Gold Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is #MoretoMurphy If you are unable to apply via the usual process, please call Stephanie Fletcher on 07513 706819 to discuss in more detail. Due to the requirements of the role, in addition to our standard identity and right to work checks, successful candidates will be asked to undertake a basic Disclosure and Barring Service check. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK

Customer Service Specialist Location: Near Slough – Hybrid working (3 days per week in the office) Salary: £35,000 to £40,000 per annum dependant on experience + Bonus, Pension, Healthcare, Holiday & More Join a fast-paced, global FMCG organisation as a Customer Service Specialist, where you'll play a pivotal role in delivering exceptional service to B2B customers across grocery, ecommerce, convenience, and wholesale sectors. You’ll act as the first point of contact for clients, ensuring seamless order processing, issue resolution, and top-tier service delivery. This is a fantastic opportunity for someone who thrives in a collaborative, high-performance environment and enjoys working cross-functionally with internal teams and external partners. Key Responsibilities: • Manage end-to-end order processing and resolve customer delivery issues., • Liaise with logistics operators to ensure timely, efficient deliveries., • Communicate stock availability and delivery updates to customers., • Handle enquiries, complaints, and returns in line with defined service levels., • Collaborate with National Account Managers, Demand Planners, and 3rd party logistics providers., • Support customer performance reviews and improvement initiatives., • Maintain and update customer account data and service records., • Ensure KPI targets (98.5% service level) are consistently met or exceeded. Requirements: • Previous experience in a customer service or order processing role (B2B preferred)., • Experience in handling logistics and 3PL coordination., • Familiarity with SAP and strong proficiency in Excel and Outlook., • Experience working with EDI systems would be highly beneficial., • Exposure to retail and eCommerce customer channels is also advantageous., • Exceptional communication skills – both written and verbal., • Strong attention to detail and a proactive problem-solver., • Ability to work under pressure and juggle competing priorities. Additional Info: Please note: Weekend and bank holiday cover will be required on a rota basis. This is one Saturday a month and one Sunday a month. (not the same weekend) What Happens Next? 🎬 Apply now! Stage 1: A Teams interview with the Line Manager, focused on your technical competencies and skillset. Stage 2: An in-person meeting with the Line Manager and Customer Operations Team. 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that allows everyone to be their authentic self. ❤️ While we would love to reply to all applicants, due to high application volumes, if you do not hear back within 14 days, unfortunately, the role won’t be progressing. The position may be in the process of closing, so it could be a matter of timing. But no worries! There will be more opportunities. Follow us at Mackenzie Jones Recruitment to stay updated on new openings. 👀

Area Sales Manager Material Handling Equipment | Forklifts & Warehouse Trucks Salary & Benefits: Competitive base salary + commission | Company car | Fuel card | Pension | Company sick pay Sector: Material Handling Equipment (MHE) | Forklifts | Warehouse Trucks About the Role We are seeking an experienced Area Sales Manager to join a leading material handling solutions provider , specialising in forklifts and warehouse trucks . This is a high-profile, B2B sales role offering a competitive salary, commission, and career progression within a market-leading organisation. You will be responsible for selling and promoting the full product range of material handling equipment across your local sales territory while delivering exceptional customer service to a diverse range of industries. Key Responsibilities Relationship Management: Build and nurture long-term relationships with existing customers, understanding their current and future equipment requirements New Business Development: Identify and develop target accounts, converting prospects into loyal customers Site Surveys & Specification: Conduct detailed site visits to assess requirements and recommend the most suitable equipment solutions Proposal & Presentation: Prepare comprehensive proposals and present solutions professionally to decision-makers Sales Administration: Manage all aspects of truck order administration and maintain accurate records within the CRM system Customer Service: Ensure a high standard of service and support throughout the sales process Candidate Profile The ideal candidate will be a self-motivated, commercially aware sales professional with a strong track record in field-based B2B sales , ideally within material handling, industrial equipment, or capital goods sectors . Key skills and experience include: Proven success in sales of forklifts, warehouse trucks, or MHE solutions Excellent commercial awareness and understanding of business priorities Professional communication and presentation skills with attention to detail Strong negotiation skills and the ability to build compelling business cases Effective planning, organisation, and territory management Proficient in Microsoft Word, Excel, and PowerPoint Full UK driving licence Whats On Offer Competitive base salary and attractive commission structure Company car and fuel card Company pension and sick pay Industry-leading technical and product training Opportunities for career progression and professional development A supportive, safety-conscious, and people-focused working environment where team members are valued and empowered Why Join This Organisation This is an excellent opportunity to join a market-leading material handling provider with a culture of continuous improvement, service excellence, and career development. You will be supported with technical training, sales tools, and a collaborative environment to enable you to deliver exceptional results and progress your career. Apply Now We are looking for high-calibre Area Sales Managers with experience in MHE, capital equipment, or similar B2B sales environments . If you have a strong commercial mindset, proven field sales track record, and ambition to succeed, apply today to join a leading organisation where performance, growth, and professional development are rewarded. TPBN1_UKTJ

Business Development Manager A fantastic opportunity for a Business Development Manager to join a fast growing, commercially focused organisation operating within a regulated, infrastructure led environment. This role sits within a national sales division and focuses on winning new business and developing long term client relationships across a broad range of multi site and enterprise customers. The Business Development Manager will play a key role in identifying, shaping and closing complex opportunities, working closely with internal delivery teams to ensure commercially sound and operationally viable outcomes. This is a highly consultative role, well suited to someone who enjoys autonomy, relationship building and negotiating solutions rather than transactional sales. Location: Near Staines-Upon-Thames involving national travel (full driving licence/car essential) Salary: £40,000 to £45,000 basic + car allowance + commission Requirements for Business Development Manager: Strong commercial experience in a Business Development, Sales or New Business focused role Proven ability to win new business through consultative selling and negotiation Experience working with complex or multi stakeholder customer environments Excellent communication skills, both written and verbal Comfortable presenting to senior stakeholders and decision makers Strong commercial awareness with the ability to manage pricing, margin and approvals Confident using CRM systems and Microsoft Office tools Highly organised, self motivated and able to manage multiple opportunities concurrently Ability to work independently while collaborating closely with internal teams Flexible and proactive approach to identifying and pursuing new opportunities Strong problem solving and decision making skills Ability to remain calm and professional under pressure Experience within infrastructure, utilities, construction, facilities, energy, sustainability or technical B2B sales environments would be beneficial, but is not essential. Responsibilities for Business Development Manager: Win new business and develop new commercial opportunities across target sectors Act as a key representative for the business to increase brand awareness and market presence Identify leads, secure meetings with prospective clients and manage opportunities through the full sales lifecycle Support site visits, surveys or discovery sessions to inform commercial proposals where required Deliver high quality client presentations, tenders and proposals with a strong focus on conversion rate Take responsibility for managing pricing and ensuring appropriate internal sign off prior to submission Develop a sound understanding of cost drivers, operational constraints and delivery considerations Identify risks that could impact productivity, timelines or overall commercial viability Think creatively to identify additional revenue opportunities and adapt approach in line with market or internal change Work closely with delivery, operations and project management teams to ensure a professional handover post sale Maintain accurate, detailed and up to date records within the CRM system Manage personal KPIs, pipeline performance and reporting requirements Develop a strong understanding of the market landscape, competitor offerings and growth opportunities Act as a positive ambassador for the organisations solutions and long term strategy Demonstrate commitment to personal development, feedback and continuous improvement Lead by example through work ethic, attitude and alignment with company values What the role offers: The opportunity to join a growing organisation with a strong commercial pipeline A national role offering autonomy and responsibilit Competitive basic salary with commission and additional incentives Exposure to complex, high value customer environments A business that values collaboration, ideas and long term development Applications: If you would like to apply for this Business Development Manager role, please send your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing (if this email address has been removed by the job board, full contact details are readily available on our website). Keywords: Business Development Manager / Sales Manager / New Business Manager / Commercial Manager / Account Development Manager / Strategic Sales / Enterprise Sales / B2B Sales / Infrastructure Sales / Utilities Sales / Construction Sales / Facilities Sales / CRM / Commercial Negotiation / Sales Strategy / Client Engagement RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role is not of interest, please visit our website to see our other opportunities. We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. TPBN1_UKTJ

Role:- Quality Manager Salary Up to £34k Hybrid 3 days in the field, 2 working from home Perm Role Overview This is a hybrid role and time with the team in Berkshire is expected approx. 3 days a week to observe and support Advisors. In such instances, travel costs will be reimbursed over and above your Berkshire base. Responsibilities:- Design and/or own systems and processes to ensure compliance with all contractual requirements; ensure processes are accurately documented and appropriately shared. Deliver a schedule of regular quality monitoring tasks, related to both IPS and SEQF fidelity requirements, to ensure all fidelity scores are good and higher. Agree the schedule with the Quality Manager and stakeholders. Support the implementation and monitoring of CMS to support multiple stakeholders that fulfil Client requirements. Record and report on the findings. Provide feedback and where necessary support to address areas for improvement. Spot trends and make proactive suggestions for solutions. Ensuring IPS and SEQF fidelity is embedded from the onset by providing coaching, support and further training to all staff where needed, working alongside line managers. this could be through induction as well as group and 1-1 / observations, training and audits. Provide reports on topics requested by the Quality Manager by auditing, collecting, analysing and summarising information. Play a role in the preparation and checking of contractual reports required by the Client. Provide support and present during client facing quality assurance exercises Support Quality & Compliance manger with quality frameworks such as Matrix and ISO 9001:2015 Take the lead on ensuring that Project teams are ready for any contractual audits and is fulfilling contractual obligations for example SEQF self-assessment and IPS Fidelity Audits Act as Safeguarding lead Any other duties as reasonably required for the smooth running of the program. Skills and experience: A Quality and Compliance understanding of IPS and SEQF that can be used to drive and deliver high standards within a remote team Previous audit experience including auditing offline documentation, auditing processes and observing and monitoring live delivery Experience of feeding back findings to a range of stakeholders, using written or verbal feedback as appropriate Experience of working to contractually defined targets and standards A proven track record of achieving outstanding quality and compliance on projects Skilled in understanding contractual requirements and applying them to practical delivery Experience of working independently to manage and deliver own workload Experience of developing and maintaining process documentation on behalf of a team Ability to manipulate Microsoft excel data and present the required information for analysis and reporting. Experience with the monitoring and reporting of Case management systems TPBN1_UKTJ

The Warehouse Optimisation & Product Manager is responsible for driving operational excellence through process improvement, data‑led decision‑making, and the implementation of innovative warehouse technologies (e. Act as the bridge between warehouse operations, technology, and product developmen

The role requires overseeing accurate payroll processing in USD and GBP using ADP and Concur, along with managing expense processes. A humanitarian organization is seeking a Payroll Manager to lead payroll for 1,800 staff.

A leading asset management firm is searching for a PX Compliance and Continuous Improvement Manager to drive global compliance strategies from its London office. This position involves overseeing regulatory and compliance needs while supporting HR process improvement initiatives.

A leading advertising company in Greater London is seeking an Accounts Payable Manager to oversee the accounts payable process. This role involves ensuring timely payments to suppliers, monitoring processes for improvement, and preparing detailed reports.