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Role Title: Account Manager - UK (Bus & Fleet) Location: United Kingdom (Remote / Depot-Based as required) Reporting To: Managing Director Overview of the Role The Account Manager's primary relationship owner for existing bus and fleet clients across the United Kingdom. This is a client-facing, commercially focused role centred on protecting and growing established accounts, ensuring clients receive consistent value from our charging infrastructure, and coordinating internally to keep uptime commitments on track. Key Responsibilities Account & Relationship Management • Serve as the primary day-to-day contact for existing bus operator and fleet clients across the UK., • Own account health - proactively managing satisfaction, identifying risks, and escalating concerns early., • Conduct regular account reviews and service check-ins, ensuring clients feel genuinely supported., • Manage contract renewals and negotiate extensions in line with commercial objectives. Commercial Growth • Identify and develop upsell and expansion opportunities within existing accounts including additional hardware, Operation & Maintenance contracts, remote monitoring packages, and depot upgrades., • Maintain an accurate account pipeline and track revenue forecasts within CRM., • Feed client intelligence and market feedback into the wider commercial and product teams. Operational Coordination • Work closely with Service Delivery, Technical, and Commissioning teams to ensure client commitments and SLAs are met., • Coordinate access, scheduling, and communication around planned maintenance, fault response, and site interventions., • Represent the company professionally at client sites, depot visits, and operational reviews. Reporting & Documentation • Maintain accurate, up-to-date records of client activity, account status, risks, and opportunities in CRM., • Contribute to client-facing reporting on asset performance, uptime, and SLA compliance., • Provide regular internal updates on account status and market conditions. Skills and Experience • Proven track record in account management, customer success, or a client-facing commercial role, ideally within transport, fleet, infrastructure, or a related technical sector., • Ability to engage credibly with depot managers, fleet directors, and transport authorities., • Comfortable holding technical conversations around EV charging hardware, uptime performance, and infrastructure reliability, you don't need to be an engineer, but you need to hold your own., • Strong communicator - written, verbal, and in person. You build trust quickly and maintain it over time., • Self-managed and proactive - you identify when a client needs attention without being prompted., • Willingness and ability to travel across the UK for client meetings and site visits. Qualifications • Background in commercial, operational, or technical account management (transport, energy, or industrial sectors preferred)., • Valid UK driver's licence., • Right to work in the UK. Desirable • Experience with EV charging, zero-emission transport, or clean energy infrastructure., • Existing relationships within the UK bus, coach, or public transport sector., • Familiarity with DC charging systems or depot electrification environments., • Experience working in a growth-stage or scaling business where you have had to build process as you go. Performance Expectations • High client retention across the existing UK account base., • Consistent SLA compliance across commissioning, maintenance, and fault response milestones., • Revenue growth through structured upsell activity within existing accounts., • Accurate and up-to-date account records maintained in CRM at all times., • Strong client satisfaction evidenced through account reviews and direct feedback. If this role is of interest, please apply directly and share any questions to

As Head of Product, you will own the strategic direction and delivery of a portfolio of digital products, leading a team of Product Managers to achieve exceptional outcomes. This role reports directly to the Group Director of Product and will lead 3–4 product squads through their respective Produc

Bolton We have an opportunity working on behalf of UK Facilities Management, the Operational Technology (OT) Risk Manager will act as the deployed local security leader and expert in all elements of security for General Infrastructure Management Systems (GIMS) policy. Salary: Circa£60,000 depending on experience Dynamic (hybrid) working: 3-4 days per week on-site due to workload classification and frequent travel to all sites across the UK Security Clearance: British Citizen or a Dual UK national with British citizenship/Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more... Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The opportunity: The main focus is the creation, execution and maintenance of a framework to identify and address risks associated with the devices which support MBDA's Building and Infrastructure across the UK. This will also include input into the wider group structures as and when required. The OT Risk Manager will act as the point of contact for all new, existing and legacy GIMS installations, providing advice, guidance and direction to address the multiple security risks associated with them. This includes liaising with cross business teams outside of FM, such as Cyber and InfoSec, IM and Product Cyber. The OT Risk Manager will oversee all change management activities related to the connectivity and digital interfaces of the relevant infrastructure, ensuring all change remains appropriate and complaint with policy; ensuring an evidenced position is constantly maintained by MBDA UK of continued compliance with all relevant standards which may be subject no-notice audits by MBDA Group, MOD and other customers. They will deliver technical security consultancy to the business including architecture and solution suitability to meet a complex suite of business requirements. They will create and update ISO 27001 compliant policies to specifically address the GIMS policy ensuring that all policies, processes, procedures and technical infrastructure remains compliant with MBDA UKs wider ISO 27001 ISMS as well as other certifications as appropriate. The OT Risk Manager will be a critical leader in any new infrastructure projects within MBDA UK and for reducing cyber risk to the business as part of a wider team. The OT Risk Manager will also coordinate all technical security testing within their allocated area of operations, as well as maintaining upward reporting to MBDA UK FM Director, UK Security Director and UK CISO on results and remediation progressions. They will proactively coordinate with the Principle Cyber and Information Security Advisor for all required assurance activity and evidence based reporting. They will work with FM and wider business stakeholders to create a network of Asset Owners and formally document the asset registers for their areas of operation. What we're looking for from you: CISSP, InfoSec/Cyber Degree or equivalent (Essential) Experience or relevant certifications in network security or industrial control system hardening (Essential) Knowledge of security surrounding systems enabling critical services within business (ICS/SCADA/BMS/BEMS) Comfortable with establishing and maintaining relationships with national security authorities, internal stakeholders and industry partners. Expert in security concepts for IT network architectures, applications, cloud services and hardening of operating systems within ICS and SCADA context. Ability to present risk balanced security solutions to complex problems and provide clear advice directly to key stakeholders at all levels Experience of managing and developing inexperienced IT/FM Engineers to maintain security Experience of system accreditation processes and documentation. Experience of security risk management Knowledge of business IT processes and associated approval systems Expert knowledge of modern hacking Tactics, Techniques and Procedures including impacts affecting GIMS/ICS/SCADA. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more... We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X (@MBDA_UK), Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information. #LI-ST1

AI-powered products - including model choices, system logic, and AI capability design from early concept through to production. You will play a central role in shaping the AI product vision and roadmap across a global industrial software portfolio, balancing innovation (0→1) with lifecycle product

We’re looking for a senior product leader to take ownership of product strategy, direction and delivery across a portfolio of digital products and platforms. Experienced product leader with a track record of owning strategy and delivery across complex product environments. Set and lead the overall

With over 4,500 professionals worldwide, our solutions are grounded in deep domain expertise and enhanced by cutting-edge AI and automation to boost productivity and scale client impact. This role owns commercial growth and senior client relationships for Product Safety, Toxicology, and Regulatory C

In this influential role, you will consult with teams, lead onboarding for new product engagements, and create impactful product training. A performance marketing agency in the UK is seeking a Client Solutions & Enablement Director to drive innovative tech-led solutions across the agency and client

Our diverse portfolio of powerful brands and products showcases our commitment to collaboration and innovation, proving that we are stronger together. Fitch Solutions is currently seeking a Commercial Platforms Associate Director based out of our New York office. The Commercial Platforms Associate D

We’re looking for a Product Director – Finance to lead product across the finance offering of the Omnea platform. As Product Director, you’ll shape not just what we build, but how we build it. We are looking for a product leader with experience in this space, who recognises the commercial pote

A leading cloud security firm is seeking a Director of Product Marketing for EMEA to lead product marketing strategies across regions. Responsibilities include guiding product launches, driving market strategies, and building a high-performance team.

Our diverse portfolio of powerful brands and products showcases our commitment to collaboration and innovation, proving that we are stronger together. Fitch Solutions is currently seeking a Commercial Platforms Associate Director based out of our New York office. The Commercial Platforms Associate D

Legora is hiring a Director, Product Marketing in Greater London. This senior leadership role focuses on product positioning, messaging, and strategic go-to-market initiatives. Ideal candidates should have over 10 years in product marketing within enterprise SaaS or AI environments, demonstrating ex

A leading professional services firm in Manchester is seeking an Interim Product Marketing Director for a 12-month contract to lead the marketing strategy across all product lines.

A leading finance and technology firm in Greater London is seeking a Product Director to oversee product innovation within Post Trade Technology. The role involves managing the entire product life cycle, driving cross-functional teams, and ensuring alignment with business growth targets. Candidates

Director of Product – Ecosystem. As our Director of Product – Ecosystem, you will work closely with the VP of Engineering – Partner, Platform, and Integration and the leadership team to step change commercetools Time To Value. Drive the development of cutting‑edge tools for seamless integrat

AKQA Product Design Directors operate at the intersection of brand, craft, and computation, working side‑by‑side with strategy, data, and engineering teams to shape products that learn, evolve, and earn love over time. As a Product Design Director, you’ll lead the design of products and brand

A leading global events firm in Greater London is seeking a Director of Product Management. This role entails leading complex products and managing a team of Product Managers. Candidates should have significant experience in product management, strong analytical skills, and proven collaboration abil

A leading clinical solutions provider is seeking a Director of Product Management to drive the strategy and execution of a large-scale, cloud-native platform. This role involves managing a team, collaborating with cross-functional partners, and overseeing product lifecycle management. Candidates sho

Proven track record in a senior product leadership role as Head of Product, Director of Product, or equivalent. As Director of Product, you'll own the product vision and strategy for Drivvn's platform, defining where we go, why it matters, and how we get there. Translate business strategy into a cle

Managing the product throughout each phase of the product lifecycle, including commercialisation (partnering with the product marketing & finance team on the appropriate pricing & packaging). In that context, we’re looking for a driven, action‑oriented and business savvy Product Director to own

A leading global payments company is seeking a Director of New Product Development to drive innovation and enhance payment solutions. Ideal candidates have proven experience in product development, strong analytical and communication skills, and a deep understanding of the commercial payments ecosys

Director of Product Marketing to lead a significant part of their product marketing organization. The successful candidate will oversee a team, develop impactful marketing campaigns, and ensure product positioning resonates with enterprise customers.

A digital transformation partner in Greater London is looking for an Associate Director, Product Management. The role involves leading product strategy and collaborating with clients to enhance transformation in energy and commodities trading.

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise.As a result, organizations can

Experience as a Group Product Manager or Director leading multiple teams in a B2B SaaS context (ideally on a data‑focused product). We are looking for a Director of Product Management to lead our Optimization teams, managing a suite of products and services spanning analytics, personalization, and

A leading crypto platform in the UK is seeking a Director, Product & GM to manage the end-to-end Embed product line. The role requires 10+ years in product management, deep knowledge of trading platforms, and proven leadership skills. The position offers a unique opportunity to shape innovative fina

A leading mobile games company is seeking a Product Director to contribute to strategic vision and spearhead innovation across games and processes. Responsibilities include owning product strategy and leading a team to achieve financial targets. The ideal candidate has 5+ years of senior product exp

Product Pulse in Greater London is looking for a driven Business Development Hunter to generate new revenue by cultivating opportunities in various sectors.

This is our first dedicated product marketing leader in-region, based in London, and a pivotal partner to regional Sales and Marketing as well as our global Product and Product Marketing teams. Director, Product Marketing – International (EMEA & APAC). We are hiring a Director of Product Marketing

We build products that enable anyone to easily connect any data source and retrieve and collate content across multiple data sources, informing our customers how to optimize their discovery engines through automation and products. Partner with engineering and machine learning teams to develop techni

A leading technology company in London is looking for a Director of Product - Ecosystem to drive innovation in their platform capabilities.

A leading design firm in the United Kingdom seeks an Associate User Experience Director to lead innovative projects, collaborate with senior clients, and guide interdisciplinary teams.

A leading SaaS company in Greater London is seeking a Director of Product Analytics to lead their analytics function. This role involves growing a high-performing team, defining product measurement strategies, and building frameworks for understanding customer journeys.

A leading global news organization is seeking a Product Director for Monetisation to shape product experiences that enhance subscription and advertising efforts. Candidates should have experience with subscription products and the ability to integrate advertising seamlessly into their products. This

You will provide subject matter expertise and guidance to business partners (including Trading Desk, Client Relationship Managers, Sales) in relation to the ASF product tax requirements, including product assessment of tax risk for new products, and engage in global industry group initiatives relate

Improved alignment between product priorities and commercial performance. Experience owning commercially accountable product portfolios. You will lead the Product function, building a high trust, high performance environment where teams are empowered to take ownership and deliver outcomes.

As a Product Director in Post Trade Technology, you lead innovation through the development of products and features that delight customers. Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product

A leading automation technology company based in London seeks a Senior Product Manager / Director of Product. This role requires over 10 years of product management experience, focusing on B2B SaaS and strong technical fluency.

We’re looking for a Director of Product Development to bring structure, speed, and breakthrough thinking to Troubadour’s product creation process. Oversee all pre-production and production approvals, ensuring seamless quality flow through to finished goods. You’ll lead sourcing, development, a

An S&P Global employee at this level would typically have 8+ years of experience in AI product management, technical product management, or a related field, with required expertise in financial services or fintech. We drive AI adoption across the Software and Lending product suites, working directl

The Product Director will build, develop and lead a high-performing team of Product Managers and Product Designers, with accountability for the development, delivery and performance of our suite of products aimed at SMB, Corporate and Enterprise customers. Working closely with the Chief Product Offi

A leading technology company in energy is seeking a Director of Product Marketing to drive the go-to-market strategy for its primary product, Kraken Customer. In this role, you will collaborate with cross-functional teams to ensure successful launches while managing and growing a talented team of pr

Asthe SBLC Global Product Executive Director headwithin Trade & Working Capital, you will have global accountability and ownership for product strategy, P&L and end to end product delivery. Coaches and mentors the product team on best practices, such as solution generation, market research, storyboa

Director, Product Development (EMEA/UK). If you work in the OTC Derivatives space (product or operations) and have a passion for product, thrive in a fast‑paced environment, and want to make an immediate impact, this role is for you. Product Line Ownership: Serve as the ultimate owner and senior s

A global media company in London is seeking a Product Manager to lead platform development for marketplace functionality and strategic partnerships. The ideal candidate will manage product lifecycles, collaborate with engineering and design teams, and oversee integrations with key partners like Shop

As Senior Director of Product Marketing, you will own and evolve the company's product narrative, competitive positioning, category strategy, and go-to-market orchestration across all product lines. This role is ideal for a senior PMM leader who has moved beyond using AI as a productivity tool and i

We are hiring an Interim Product Design Director who will be responsible for overseeing and leading the product design process. You’ll collaborate with various senior stakeholders, including product managers, engineers, analysts, marketers and executives, to ensure that the product design aligns w