Trabajos promotional staff en Reino Unido - Page 3

This role is full time and in person at our Ministry at Biscuits in Colliers Wood, London, SW19 2JD. Please ensure you have the correct Right to work documents and skills required for this role. Who we are… We’re the award-winning luxury gifting brand known as the NET-A-PORTER of biscuits. Since 2007, we’ve been hand-icing joy into every biscuit, and in 2025 alone, we iced approximately 3 million! Our aim is to provide a seamless, joyful experience that delivers a little magic, one hand-iced biscuit at a time. As well as our eCommerce business, we have a Notting Hill biscuit boutique, where we offer ‘School of Icing’ events, teaching our customers to ice like an expert, while they enjoy a cup of tea or coffee…or even a glass of Prosecco. We also work with a huge range of wholesale and corporate clients, creating bespoke and branded designs for every occasion. We are guided by our four core values ; Innovative, Collaborative, Entrepreneurial, and Driven . These values live through the creativity of our products , the way we work together, the focus on results attitude and the energy and positivity with which we approach all we do . Who we’re looking for… We’re on the hunt for a proactive and detail-driven Production Planning Assistant. This is a pivotal role that ensures our biscuits are always available, our production runs smoothly, and the range planning creates the most profitable product range aligned to our customers’ needs. If you love planning, problem-solving, and biscuits (of course), this could be the perfect role for you. What you will do… • Own and manage the end-to-end production planning process, ensuring product availability across all channels., • Plan in seasonal launches and core line updates., • Translate demand forecasts into weekly and long-term production plans at SKU level., • Align production schedules with marketing campaigns and promotional activity., • Integrate custom, wholesale, and corporate orders into the production plan with minimal disruption., • Monitor stock levels, flag slow-moving or short-dated items, and minimise waste., • Maintain data integrity across systems, including purchase orders and stock transfers., • Generate insightful reports to support planning, finance, and commercial teams., • Champion sustainability in your day-to-day work and contribute to process improvement projects. What you’ll bring… • Minimum 1 year experience in a planning role, preferably in a food environment., • Strong organisational and analytical skills with a keen eye for detail., • Excellent Excel and systems proficiency., • Confident communicator who thrives in cross-functional collaboration., • A proactive, adaptable mindset with a solution-focused approach., • Enthusiasm for Biscuiteers and a love for what we do. What we offer… We believe work should be joyful, creative, and rewarding. Here’s how we sweeten your day: • 35% staff discount on all our beautiful products., • Daily breakfast to fuel your mornings., • Cycle to work scheme to support your commute., • Staff referral bonus of up to £500., • Birthday gift to celebrate your special day., • Social events including our annual Biscuiteer Awards, Christmas lunch, and more., • Pension scheme with the option to choose an ethical fund. What our team says… “The business is at a really exciting juncture and there’s lots to get your teeth stuck into.” “Great people to work with!” “A good company to develop your skills and grow.” “I’ve learned a range of skills and the other staff are friendly.” Ready to join the team? If you’re excited by the idea of bringing joy through beautifully planned biscuits, we’d love to hear from you. Apply now and help us deliver a little magic, one hand-iced biscuit at a time.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

ROLE PURPOSE: The Regional General Manager is a key member of the EP Leadership Team and holds strategic and operational accountability for student experience, product quality, safeguarding, compliance, and commercial performance across an assigned group of centres. In addition, the role holds direct responsibility for the leadership and performance of EP London, managing the centre in partnership with the Director of Studies and with full accountability for its operational delivery and P&L performance. The role provides leadership, governance, and performance oversight to ensure all centres operate in line with accreditation standards, regulatory requirements, financial targets, and organisational policies. Centre Managers report directly into this role, alongside the direct management of the London Centre. ROLES AND RESPONSIBILITIES: Leadership & Operational Management: • Provide strategic leadership and operational oversight for an assigned group of EP Learning Centres., • Line-manage, coach, and mentor Centre Managers to ensure consistent, high-quality academic and student services., • Monitor all operational functions to ensure schools run efficiently, effectively, profitably, and with a strong student focus., • Conduct regular school visits, operational audits, and performance reviews., • Act as second line of escalation for student complaints and refund requests., • Ensure centres operate in full compliance with commercial, legal, regulatory, safeguarding/Prevent (or local equivalent), and accreditation requirements., • Liaise with Corporate Support and Shared Services to ensure high service levels for Centres., • Support the Head of Young Learners with UK young learner and group programmes as needed., • Oversee the development and implementation of new courses in collaboration with the Senior Management Team. Quality, Academic Standards, Safeguarding & Student Experience: • Champion exceptional student experience and positive outcomes across all centres, ensuring provision is inclusive, engaging, and aligned to learner needs., • Set and embed consistent standards for academic quality, student services, safeguarding, and operational practice across the region., • Drive continuous improvement through the use of data, feedback, audits, and performance review., • Hold accountability for the effectiveness of safeguarding arrangements across all centres within the region., • Provide governance oversight of safeguarding, including under-18 provision, accommodation arrangements, and third-party partnerships., • Ensure all DSLs are appropriately trained, supported, and operating in line with statutory and regulatory guidance., • Review safeguarding audits, serious incidents, and complaints, ensuring actions are implemented and learning embedded., • Ensure compliance with safeguarding training requirements across all roles., • Promote a strong culture of professional practice and continuous professional development across academic and operational teams., • Use student feedback, outcomes data, and inspection findings to inform improvement in teaching, learning, and the overall student experience. Commercial Performance & Financial Management: • Set performance targets, monitor KPIs, and take action to meet or exceed commercial and academic goals., • Oversee budgeting, forecasting, and resource allocation for each school., • Review financial performance with Centre Managers, addressing variances and implementing corrective actions., • Ensure adherence to internal financial controls. Compliance & Accreditation: • Accountable for inspection outcomes and regulatory compliance across all centres within the region., • Leads response to regulatory findings, conditions, action plans, and external audit recommendations., • Acts as senior operational contact for regulators, accreditation bodies, and external agencies where required., • Ensures all centres maintain continuous inspection readiness. Sales, Marketing & Business Development, • Partner with marketing, admissions, and academic teams to support student recruitment and programme development., • Support the sales team with individual and group booking requests., • Identify growth opportunities and contribute to business development initiatives., • Maintain awareness of market trends and competitor activity., • Represent EP at partner visits, recruitment fairs, and other sales or promotional events. Corporate Contribution & Cross-Organisational Collaboration: • Contribute to business planning, strategy formulation, and organisational development., • Lead and participate in cross-school projects aimed at enhancing quality, efficiency, and innovation., • Represent schools at internal leadership meetings and relevant external forums., • Maintain confidentiality of all internal company information. Accommodation & Welfare Oversight: • Provide regional oversight of accommodation operations across centres., • Monitor student allocation practices, provider relationships and safeguarding controls., • Ensure quality standards and contractual requirements are met., • Accountable for safeguarding, welfare, and compliance within accommodation operations, including host families and third-party providers., • Ensure serious accommodation-related incidents are reviewed, escalated, and managed appropriately., • Oversee contractual compliance and quality assurance of accommodation partners., • Support performance improvement in accommodation operations. General Responsibilities: • Address operational, welfare, or staffing issues promptly to ensure a safe and supportive environment for students and staff., • Promote EP’s values, equal opportunities principles, and organisational policies., • Support EP’s environmental, social, and governance commitments, minimising environmental impact in all activities., • Ensure adherence to all Health & Safety responsibilities, contributing to a secure environment for staff, students, and visitors., • Travel to other campuses to provide leadership, training, and support when required. EP London- Centre Management: In addition to regional responsibilities, this role will hold direct accountability for the overall performance and management of the EP London Centre, ensuring student satisfaction, strong academic delivery, operational effectiveness, and commercial performance. This includes responsibility to: • Provide day-to-day leadership and management of the London school, ensuring smooth operational delivery across all functions., • Hold P&L accountability for the London centre, including budgeting, forecasting, cost control, and revenue performance., • Monitor key performance indicators (student numbers, retention, satisfaction, revenue, margin) and take corrective action where required., • Ensure the London centre consistently meets expectations for student experience, safeguarding, compliance, academic quality, and commercial performance., • Lead on staffing, resource planning, performance management, and team development for the EP London., • Ensure the centre remains fully inspection-ready and compliant with accreditation, regulatory and organisational requirements., • Act as escalation point for complex student, staffing, safeguarding or operational issues within the London school. WHAT WE ARE LOOKING FOR: Essential: • Experience managing multiple sites, departments, or teams in an education, training, or service-focused environment., • Proven track record of leading, coaching, and developing managers and staff., • Experience in delivering high-quality student/customer experiences across a multi-site organisation., • Experience in financial management, budgeting, and resource planning., • Strong understanding of operational management, quality assurance, and customer service principles., • Knowledge of safeguarding, child protection, and welfare requirements in educational settings., • Awareness of compliance frameworks, accreditation standards, and regulatory obligations., • Understanding of business planning, commercial drivers, and financial performance indicators. Desirable, • Understanding of international student recruitment pathways and partner networks., • Experience of new course development or supporting academic innovation., • Experience collaborating with sales, admissions, or marketing teams. ENGLISH PATH IS AN EQUAL OPPORTUNITY EMPLOYER: English Path is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. SAFEGUARDING: English Path is committed to safeguarding and promoting the welfare of young people and vulnerable adults. We expect all staff and volunteers to share this commitment. We are fully committed to ensuring that consistent effective safeguarding procedures are in place to support everyone at the school. Before interview, all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of employment. All concerns are passed on to our Designated Safeguarding Lead. As this post is exempt from the Rehabilitation of Offenders Act 1974, a satisfactory Disclosure and Barring Service (DBS) check will be required for the successful candidate. Further information about the DBS disclosure process can be found at or by telephoning 0870 90 90 811.

Job Description: Fundraising Officer Reporting to: Head of Fundraising, Marketing and Comms. Hours of Work: Core business hours - 09.00am–5.30pm Monday – Friday. Working outside core hours may be required with weekend and evening events during the year. In the event you are required to work outside core hours, lieu time will be given in accordance with our Staff Handbook. Location: Hybrid working with a minimum of 3 days a week at our Head Office based in Epsom and 2 days from home. The Head Office is situated a five-minute walk from Epsom train station and has parking. The Fundraising Officer will be required to attend bi-monthly team meetings and 121s in Epsom or London. Therefore, easy accessibility to this geographic location will be considered in the appointment for this position. About Look Good Feel Better: Look Good Feel Better is a national cancer support charity delivering services in hospitals, cancer care centres and luxury spas and hotels in local communities across the UK. Services include face-to-face and online group sessions, video tutorials, online guides and information. Our services help enable people to face cancer with confidence, to regain their sense of normality, to make friends and most of all to look good and feel better. Since our launch in 1994, we have provided support to over 200,000 people. Outline of the Role: The charity is embarking on a significant growth plan which will see the number of beneficiaries supported, volunteers registered, and income raised all double within the next two/three years. Through substantial investment in our fundraising and communications team, this role will be instrumental in assisting with our ambitious income growth. We are looking for a motivated, confident individual with strong organisational skills who is passionate about supporting people living with cancer. This is an exciting and rewarding role for someone who is looking to work across multiple fundraising disciplines and establish themselves in our small, friendly fundraising and communications team. They will work alongside our Head of Fundraising, Marketing and Comms, with a focus on building income levels from our individual giving and the challenge events programme. The successful applicant will be expected to have a broad understanding of a range of income generation methods and the third sector. Key Responsibilities: Individual Giving · Provide excellent stewardship to existing and new individual supporters, including individual donors and fundraisers, regular givers, shop customers and lottery players, challenge & non-challenge event participants, and some community fundraisers. Building strong relationships to ensure supporters stay engaged with the charity. · Map, create and update supporter journeys across all individual giving and event fundraising streams, writing impactful and engaging communications. · Work closely with the Head of Fundraising, Marketing and Comms to interpret the data held on our donors and fundraisers to make informed decisions and maximise supporter engagement and retention. · Take ownership of the charity’s various fundraising platforms, including Enthuse, Justgiving, and social media fundraising. Provide support and advice to our fundraisers but also to other members of the fundraising team, keeping abreast of new online fundraising platforms as they become available. Campaign & Event Fundraising · Supporting the Head of Fundraising, Marketing and Comms. with the delivery of key fundraising campaigns and events, ensure supporter recruitment and fundraising targets are achieved. · Work with the wider team and design executive to produce engaging promotional and fundraising materials for our campaigns and events within agreed expenditure budgets. · Support with the recruitment of fundraisers for our challenge events programme and taking ownership of our challenge event stewardship journey, ensuring these fundraisers have a positive experience and reach agreed income targets. · Play a crucial role in the management and delivery of the charity’s annual Netball Tournament with England Netball, ensuring it meets the agreed income targets. Personnel · Help generate impactful content and storytelling, celebrating our individual and event fundraisers. · Collaborate with members of the fundraising team and wider charity in the development of new and innovative fundraising campaigns and events. · On a day-to-day basis, oversee and work closely with the Fundraising Administrator, ensuring accurate inputting of all fundraiser and donor contact data, funds, gift aid and recording of correspondence with supporters. Preferable Skills: Minimum of 2-3 years fundraising experience gained through working across several relevant fundraising disciplines. Ability to clearly demonstrate the achievement of annual income targets. Experience in the development of individual giving programmes. Experience in the development and management of supporter journeys. Knowledge and experience of using a CRM system (Sales Force or similar) Strong knowledge of Microsoft Word, Excel and PowerPoint. Excellent verbal and written communication skills. Excellent organisational and time-management skills. A clean full driving licence and a car owner. Personal Attributes: · Clear communicator · Well organised and methodical in approach to work · Target and sales driven · Ability to work independently but also as part of a remote team · Confident and outgoing personality · Ability to prioritise workload effectively and show initiative where necessary · Strong attention to detail Benefits: · Competitive salary dependent upon experience. · 26 days annual leave (increasing to 28 days with length of service) + bank holidays · Holiday purchase scheme (up to an additional five days per annum) · Pension scheme with employer contribution up to 3% · Healthcare scheme

To ensure all the staff are knowledgeable on both food and beverage products and special promotional menus. To assist in the responsibility of all training issues relevant to the Food & Beverage department function in accordance with company policy and legal requirements. The Hotel/Company Health an

Are you an ACA or ACCA qualified Audit, Accounts & Tax Manager / General Practice Manager with strong experience of mainly audit, but also accounts and tax assignments, looking to upgrade to a Top 30 practice where you can carry out a high profile and varied new general practice role split between audit assignments (50%) and statutory accounts preparations, tax returns as well as advisory based projects (50%)? Are you keen to gain exposure to a mixed portfolio of clients with sectors such as financial services, technology, property, real estate, media, entertainment, retail, renewable energy and professional practices? If so this medium size Top 30 firm based in Zone 1 Central London (City location), with a growing and very successful Audit and Accounts Department is looking to expand and recruit an ambitious new Audit & Accounts Manager / General Practice Manager to join the team due to many impressive new business wins from larger competitors. Reporting directly to Partner level, your role will be varied and include managing your own portfolio of mixed clients, being the main point of contact for clients, being responsible for the audit process from start to finish, reviewing various accounts and tax based assignments including consolidations, advisory assignments for clients, review the work of more junior staff members and assisting with new business development. Your role will be varied, challenging, yet hugely enjoyable. The firm also offer flexible working / hybrid working for all staff and you can work 2 days a week from home, as well as flexible start / finish times. To be considered for this new role (December 2025) you must be a qualified ACA / ACCA Audit & Accounts Manager also with strong tax experience, or an Assistant Manager looking to step up to Manager grade. You mu have at least 2 to 3 years PQE, a strong exam record in your professional exams and your current role must be at least 50% audit based. As well as audit, you must have experience of statutory accounts assignments and tax returns. You must be professional, dedicated to your career and looking to upgrade to a very good quality Top 30 firm to assume a varied, challenging yet highly rewarding position with great learning and progression opportunities on offer. This modern international practice based in a prime location in Central London is growing at a rapid rate, particularly their expanding Audit and Accounts department. They are winning a large volume of new clients from many of their competitors and can offer you the chance to work on and advise many interesting London and international based clients. Their client base is varied and includes all industries from large listed companies to smaller SME / OMB clients. Promotional prospects are very strong and you will be given every opportunity to progress to Senior Manager grade in a short space of time. Overall this is an excellent opportunity for a fully qualified Audit, Accounts & Tax Manager with at least 2 to 3 years PQE or more, to join a growing entrepreneurial practice and carry out a high profile and rewarding new advisory based position. TPBN1_UKTJ

Role: Senior Copywriterwith Social Media Monitoring Location : HQ Office, Holborn, London Work Mode : Hybrid Day Rate : Based on Market (Inside IR35) Our End client, a UK retail bank known for offering current accounts, business banking, mortgages, and safe deposit boxes and operates through its online platform, mobile app, and physical stores, are currently looking for a Senior Copywriter with expert Social Media Monitoring skills and must have working experience in writing product and promotional copy. Essential Skills and Qualifications: Proven working experience in writing product and promotional copy Possess strong writing, punctuation, vocabulary, and compositional skills Ability to collaborate with other departments/teams to understand their requirement and execute the task Ability to explain technical information in a variety of long- and short-form formats Proofreading experience and familiarity with standard style guides Experience working with content management systems Experience in social media monitoring and reporting, preferably within a regulated financial services environment, using tools such as Hootsuite. The successful Senior Copywriter will be involved in the following Roles & Responsibilities: Write, edit, and review accurate, compliant, and regulator approved content for UK banking products and services, ensuring strict adherence to FCA, PRA, Payment Services Regulations, SMCR, Consumer Duty, and UK GDPR requirements. Develop clear, precise, and customer focused regulatory content that translates complex UK banking regulations, legal obligations, and risk disclosures into plain English without diluting regulatory intent. Ensure all content complies with UK regulatory standards, internal compliance policies, risk frameworks, and approved legal terminology, while maintaining brand consistency. Create and adapt content across multiple regulatory formats, including product disclosures, terms & conditions, key information documents, customer communications, policy documentation, FAQs, and digital banking content. Monitor social media channels using tools such as Hootsuite to track customer conversations, complaints, sentiment, and emerging regulatory or reputational risks related to banking products and services. Analyse social media monitoring reports and dashboards to generate actionable insights for Compliance, Risk, Product, and Customer Experience teams, highlighting trends, potential conduct risks, and areas requiring regulatory clarification or content updates. Write/edit accurate, sales-oriented product and promotional copy that adheres to brand standards and legal requirements Writing brand marketing copy that connects with the target audience Adapt various voice, style, and other characteristics demanded by the client(s) Work with team to coordinate writing assignments with current editorial staff Edit and proofread team members copy and content Review opportunities and suggests ways to improve content Coordinate digital content needs with content management specialists, graphic designers and copywriters Stakeholder management, often across multiple geographies. Prompt and proactive communication with the stakeholders via email/phone/IM on the projects APPLY NOW for the oppo rtunity to work for a leading bank that markets itself as providing banking with a difference prioritising customer convenience, friendly service, and accessibility in branches. TPBN1_UKTJ

Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image at all times is required for a well-established hotel chain based in Central London. Please note: This is not a Security role and candidates must be prepared to carry out Food and Beverage Assistant duties which includes working behind the Bar. SALARY: Competitive LOCATION: Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image of the hotel and company at all times. Working as the Hotel Porter you will keep a folder at the Concierge desk containing up-do-date information on restaurants, entertainment venues, transportation links, car hire, airport pick-up services, health & beauty treatments, child-care, cultural events, courier services, laundry facilities, shopping and any other services that may be of interest to hotel guests. As the Hotel Porter you will maintain a courteous and professional telephone manner at all times and deliver all messages and correspondence to guests or the relevant department in a prompt and timely manner. DUTIES Your duties as a Hotel Porter and Food and Beverage Assistant will include: Administration • Maintain accurate record of customer reservations for the restaurants and bars, • Check and accept deliveries, • Verify use-by and expiration dates on all goods received, • Assist in placing orders and requisitions. Complete all necessary paperwork, • Keep all delivery notes safe and pass them to the F&B Manager/Cost Control, • Keep menus, brochures and other promotional materials clean, tidy and readily available, • Obtain a guest list from reception at the start of each shift, • Ensure complete and accurate handover between shifts, • Keep a supply of local maps, brochures and magazines containing relevant local information, • Keep accurate record of all bookings made for guests Telephone • Be fully conversant with all telephone and fax equipment, • Keep record and be familiar with all extension numbers in the Hotel, • Maintain a courteous and professional telephone manner at all times, • Record and pass all messages to guests and other employees promptly Guest Services • Welcome guests upon arrival, help them with their luggage, escort them to the room and inform them of all in-room and Hotel facilities, • Identify return clients and welcome them back, • Escort customers to an appropriate table or waiting area and assist with coats and bags, • Present the correct menus and give any explanation on menu items, • Give customers accurate information about any drinks offered in the menu, • Promote certain items of food and drinks at appropriate times (e.g. special weekend menus etc.), • Liaise with kitchen staff and serve the correct type, quality and quantity of food in accordance with laid down procedures, • Attend to all guests and potential clients at the Concierge desk and in the hotel lobby in a courteous and efficient manner, • Answer customer enquiries politely and efficiently and where necessary seek help and information from other departments, • Serve drinks and snacks in the bar and lobby areas, following licensing law and weights and measures requirements, • Recommend hotel facilities and services first, or those of sister hotels if possible, • Ensure that only approved or contracted suppliers are used when recommending/booking a service for a guest, • Handle complaints promptly and professionally. Seek the assistance of senior reception staff, guest relations and the Duty Manager when necessary Accounting and Cashiering • Ensure the security of all moneys kept at the Concierge desk at all times, bearing personal responsibility for it, • Be familiar with the deposit/payment policy of suppliers, • Inform the guest where a higher charge will be incurred due to including commission, • Ensure correct laundry charges are applied to guest accounts and file a copy of the Audit Trail or guest bill with the movement list General • Be fully conversant with hotel and in-room facilities, • Keep the Concierge desk and lobby area clean and tidy at all times, • Carry out minor repairs in guest bedrooms and public areas when necessary, • Arrive on duty at the correct time, • Ensure full and accurate handover between shifts HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14344 Full-Time, Permanent Hospitality and Catering Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Food and Beverage Assistant – F&B AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Are you an ACA or ACCA qualified Audit & Accounts Manager (or an Assistant Manager looking to step up to full Manager grade) from an accountancy firm, looking to upgrade to a Top 30 practice where you can carry out a high profile and varied new general practice role split between audit assignments (50%) and statutory accounts preparations, VAT returns, management accounts as well as advisory based projects (50%)? Are you keen to gain exposure to a mixed portfolio of clients with sectors such as financial services, technology, property, real estate, media, entertainment, retail, renewable energy and professional practices? If so this medium size Top 30 firm based in Zone 1 Central London (City location), with a growing and very successful Audit and Assurance Department is looking to expand and recruit an ambitious new Audit & Accounts Manager to join the team due to many impressive new business wins from larger competitors. Reporting directly to Partner level, your role will be varied and include managing your own portfolio of clients, being the main point of contact for clients, being responsible for the audit process, reviewing various accounts based assignments including consolidations, advisory assignments for clients, review the work of more junior staff members and assisting with new business development. Your role will be varied, challenging, yet hugely enjoyable. The firm also offer flexible working / hybrid working for all staff and you can work 2 days a week from home, as well as flexible start / finish times. To be considered for this new role (December 2025) you must be a qualified ACA / ACCA Audit & Accounts Manager or an Assistant Manager looking to step up to Manager grade. You mu have at least 2 to 3 years PQE, a strong exam record in your professional exams and your current role must be at least 50% audit based. As well as audit, you must have experience of statutory accounts assignments, tax returns, VAT and ideally some management accounts experience (ie be from a general practice background). You must be professional, dedicated to your career and looking to upgrade to a very good quality Top 30 firm to assume a varied, challenging yet highly rewarding position with great learning and progression opportunities on offer. This modern international practice based in a prime location in Central London is growing at a rapid rate, particularly their expanding Audit and Assurance department. They are winning a large volume of new clients from many of their competitors and can offer you the chance to work on and advise many interesting London and international based clients. Their client base is varied and includes all industries from large listed companies to smaller SME / OMB clients. Promotional prospects are very strong and you will be given every opportunity to progress to Senior Manager grade in a short space of time. Overall this is an excellent opportunity for a fully qualified Audit & Accounts Manager with at least 2 to 3 years PQE or more, to join a growing entrepreneurial practice and carry out a high profile and rewarding new advisory based position. TPBN1_UKTJ

Are you an ACA or ACCA qualified Audit Senior or Audit Supervisor with experience of, or a very strong interest in, working with Charity and Not for Profit clients? Would you like to work for one of the leading practice firms who work with many large and well known Charity and Not for Profit clients? If so this large Top 20 firm, with over 600 staff and a large and very well established Charity & NFP department is looking to expand and recruit an ambitious Audit Senior or Audit Supervisor (either recently qualified or with some PQE) due to many impressive new business wins from competitors. You must be dedicated to the charity sector and be able to add value to their impressive and growing list of charity clients (including a mixture of small charities and many larger household names) which includes academies, schools, traditional charities, professional bodies, INGOs, grant makers, student unions, trade unions, religious organisations, membership bodies and social housing associations. You will be responsible for leading audit assignments from planning to completion, supervise juniors and carry out ad hoc assignments such as new business development, marketing and attending charity specific functions and events. Your role will be 100% audit and assurance based although there may be chances to gain exposure to accounts preparation work if desired. Your client base will be 100% charity and NFP based. Your role will be varied, hugely enjoyable and you can expect to progress to a higher level in a short space of time. To be considered for this new role (January 2026) you must be a fully qualified ACA / ACCA Audit Senior or Audit Supervisor (with some PQE) and either have experience or a strong interest in specialising in auditing Charity and Not for Profit clients. You will currently be working for a good quality UK based practice firm, with experience of leading audits from planning to completion, managing staff and acting in an advisory capacity to clients. Your current role must be at least 50% audit based. The firm has had great success with candidates who have relocated to London from around the UK and this firm welcomes applications from small or medium size firms. This large Top 20 accountancy practice firm based in a prime location in Zone 1 Central London is growing at a rapid rate, particularly their Charity & NFP department. They are winning a large volume of new clients from many of their competitors and can offer you the chance to work on, and advise many interesting charities based in London, the UK and internationally. Promotional prospects are very strong and you will be given every opportunity to progress to Manager grade in a short space of time. The firm has also had great success with Audit Seniors from small or medium size firms, looking to upgrade to a larger, London based firm. Overall this is an excellent opportunity for an Audit Senior or Audit Supervisor with experience of, or a strong interest in working with Charity and Not for Profit clients to join a large and growing Charity department of a Top 20 practice and carry out a high profile and rewarding new position. TPBN1_UKTJ

Are you an ACA or ACCA qualified Audit & Accounts Manager from an accountancy firm, looking to upgrade to a Top 30 practice where you can carry out a high profile and varied new role split between audit (90%) and statutory accounts preparations as well as advisory based projects (10%)? Are you keen to gain exposure to a mixed portfolio of clients which has a bias towards financial services / FCA regulated clients, but will have other sectors such as technology, property, real estate, media, entertainment, retail, renewable energy and professional practices? If so this medium size Top 30 firm based in Zone 1 Central London (City location), with a growing and very successful Audit and Assurance Department is looking to expand and recruit an ambitious new Audit & Accounts Manager to join the team due to many impressive new business wins from larger competitors. Reporting directly to Partner level, your role will be varied and include managing your own portfolio of clients, being the main point of contact for clients, being responsible for the audit process, reviewing various accounts based assignments including consolidations, advisory assignments for clients, review the work of more junior staff members and assisting with new business development. Your role will be varied, challenging, yet hugely enjoyable. The firm also offer flexible working / hybrid working for all staff and you can work 2 days a week from home, as well as flexible start / finish times. To be considered for this new role (February 2026) you must be a qualified ACA / ACCA Audit Manager or Audit & Accounts Manager with at least 2 to 3 years PQE. You must have a strong exam record in your ACA or ACCA exams and your current role must be at least 50% audit based. As well as audit, you must have experience of statutory accounts assignments, and some experience with financial services / FCA regulated clients is highly desirable. You must be professional, dedicated to your career and looking to upgrade to a very good quality Top 30 firm to assume a varied, challenging yet highly rewarding position with great learning and progression opportunities on offer. This modern international practice based in a prime location in Central London is growing at a rapid rate, particularly their expanding Audit and Assurance department. They are winning a large volume of new clients from many of their competitors and can offer you the chance to work on and advise many interesting London and international based clients. Their client base is varied and includes all industries from large listed companies to smaller SME / OMB clients. Promotional prospects are very strong and you will be given every opportunity to progress to Senior Manager grade in a short space of time. Overall this is an excellent opportunity for a fully qualified Audit & Accounts Manager with at least 2 to 3 years PQE or more, to join a growing entrepreneurial practice and carry out a high profile and rewarding new audit and advisory based position. TPBN1_UKTJ

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices. We are offering a competitive salary along with an unrivaled bonus scheme. On average our branch Managers earn bonus of around £15,000 per year, some achieve £25,000 or more! Current manager bonus structure quotes: Autocentre Manager who has been with the Company for over 16 years: It is structured fairly. Definitely achievable for the right person.The key is drive. Its how you adapt yourself.You get what you put in. Autocentre Manager who has been with the Company since 2012: It is brilliant! Its a good structure, based on what you put out the door I earnt more in bonus than flat pay." We would consider applications from exceptional Workshop Controllers or Parts Advisors who have the relevant experience and aspirations to develop their careers. Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout. Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch. Our Autocentre Managers are responsible for: Promoting and maintaining the Company image, acting as a brand ambassador. Delivering outstanding customer service. Maximising volume to ensure profit and financial targets are met Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required Ensuring the security of stock and monies, being accountable for any losses Maintaining company house-keeping standards. Salary: Negotiable DOE Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat) Benefits: The Potential for up to 44 days paid leave (including bank holidays) Competitive Salary Outstanding Bonus Structure Career Development Opportunities Training at our IMI approved Training Academies (Strood/Reading) Uniform Company Discount NOW: Pension Scheme Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams! TPBN1_UKTJ

Job Title : Store Manager Location : Dagenham, East London Salary : £30,000 - £38,000 per annum Job Type : Full-Time, Permanent About us Khalsa Schoolwear is a leading name in the specialist school uniform industry, known for our heritage, reliability, and commitment to the local community. Based out of our lively Dagenham hub, we serve as a vital partner to schools across the region, providing high-quality, durable uniforms both in-store and through our dedicated digital platforms. We pride ourselves on blending traditional service values with modern retail operations. When you join Khalsa Schoolwear, you aren't just managing a shop; you are joining a respected local institution that plays a key role in the educational journey of thousands of students. About the role We are seeking a dynamic and multi-talented leader to take the helm of our Dagenham operations. This is a high-impact role where you will bridge the gap between retail excellence and professional customer service to ensure client retention. To succeed, you will first familiarise yourself with the fundamental aspects of our school uniform business, including school uniform policies, our website's front and back end, and our EPOS and till systems. You will also gain a deep understanding of our stock and respective stock locations to ensure seamless delivery to our customers. Key areas of responsibility Leadership & Staff Management : Recruit, train, schedule, motivate, and appraise staff; foster a positive team environment; and manage performance in a way that maximises sales. Sales & Profitability : Set and achieve ambitious sales targets against agreed KPIs, implement innovative strategies to increase revenue, and provide in-depth analysis of sales data. Customer Experience : Liaise and communicate professionally with clients and customers in person, by phone, and via email. You will deliver exceptional service, handle complaints with total professionalism, and build lasting customer relationships. B2B Growth : Assist with managing a diverse portfolio of business accounts (schools and other clients) and represent Khalsa Schoolwear at high-profile marketing and sales events. Operations & Inventory : Oversee all daily operations, manage stock levels and ordering, lead loss prevention initiatives, and maintain impeccable store cleanliness and organisation. Merchandising : Plan and arrange promotional materials, displays, and in-store setups to maximise every sales opportunity. Compliance : Ensure strict adherence to company policies, health and safety regulations, and security procedures. About you The ideal candidate is a proactive professional who can pivot between the fast-paced nature of a retail floor and the strategic requirements of store management. Proven Leadership : You possess strong communication and interpersonal skills with a track record of managing and motivating teams. Strategic Thinker : You have strong problem-solving and decision-making abilities, with the confidence to act on your own initiative. Commercial Acumen : You bring significant experience in retail sales and marketing, with the ability to turn data into actionable results. Operational Expert : You have a solid knowledge of inventory management and a keen eye for visual merchandising to keep the store looking its best. What we offer Competitive Salary : £30,000 - £38,000 reflective of your experience and the dual nature of the role. Career Autonomy : The chance to lead a well-known local business and make a tangible impact on its growth and community reputation. Varied Workday : A unique blend of retail management, external marketing events, and professional B2B client services. Prime Location : Work in the heart of East London with excellent transport links and a vibrant local culture. This role requires a leader who is comfortable representing the brand externally at school events and marketing functions, ensuring Khalsa Schoolwear remains the premier choice for uniform provision. If this sounds like you hit the apply button and start your journey with Khalsa Schoolwear today! Candidates with experience of; Retail Manager, Shop Manager, Client Services Manager, Business Development Manager, Area Manager, School Uniform Sales, B2B Sales Assistant, Retail Leadership, Customer Services Manager will also be considered for this role. TPBN1_UKTJ

Operations Manager (In-Store Role) | Central London | Salary up to £37,000 | Retail Are you an organised, hands on Operations Manager with a passion for operational excellence and retail? We're looking for a proactive and reliable Operations Manager to join an expanding retailer in Central London. About the Role As our Operations Manager , you'll take ownership of the stockroom and back-of-house operations , managing a dedicated team of up to 7 stockroom assistants . Your focus will be on ensuring that all stock processes, compliance and operations run smoothly and efficiently from deliveries and replenishment to organisation. You'll also play a key role in supporting the sales floor during busy trading periods, working closely with store leadership to drive exceptional customer service and seamless operations. Lead, manage, and develop a stockroom team Oversee all stockroom operations, including deliveries, stock replenishment, stocktakes, and compliance Maintain accurate stock levels and ensure efficient stock flow to the shop floor Support the sales floor team during peak trade times (weekends, holidays, and promotional periods) Collaborate with Store and Assistant Managers to ensure smooth day-to-day running of the store Champion health & safety, cleanliness, and operational standards in all back-of-house areas Identify opportunities to improve processes and increase efficiency What We're Looking For Previous experience in an operations, stock, or logistics role within a retail environment Strong leadership skills with experience managing or supervising a team Excellent organisational and time management abilities A proactive, solutions-focused attitude Comfortable working in a fast-paced, hands-on environment Flexible and willing to support across all areas of the store when required Why Join Us? Be part of a supportive, high-performing team in a prime Central London location Work in a dynamic retail environment where no two days are the same Opportunities for personal development and career progression Staff discounts and additional benefits Ready to take the next step in your retail career? Apply now and bring your operational expertise to this flagship Central London store Operations Manager (In-Store Role) | Central London | Salary up to £37,000 | Retail BBBH45677 TPBN1_UKTJ

Are you an ACA or ACCA qualified General Practice Manager or Audit, Accounts & Tax Manager with strong experience of all areas of general practice, including Audit assignments, Statutory Accounts preparations, VAT returns and Corporation Tax assignments? Are you from a small or medium size firm and looking to upgrade to a Top 30 practice where you can carry out a high profile and varied new general practice role split between audit assignments (50%) and statutory accounts preparations, tax returns and advisory based projects (50%)? Are you keen to gain exposure to a mixed portfolio of clients from sectors such as financial services, technology, property, real estate, media, entertainment, retail, renewable energy and professional practices? If so this medium size Top 30 firm based in Zone 1 Central London (City location), with a growing and very successful Audit and Accounts Department is looking to expand and recruit an ambitious new Audit, Accounts & Tax Manager / General Practice Manager to join the team due to many impressive new business wins from larger competitors. Reporting directly to Partner level, your role will be varied and include managing your own portfolio of clients, being the main point of contact for your clients, being responsible for the audit process from start to finish, reviewing various accounts and tax based assignments including consolidations, advisory projects, review the work of junior staff members and assisting with new business development. Your role will be varied, challenging, yet hugely enjoyable. The firm also offer flexible working / hybrid working for all staff and you can work 2 days a week from home, as well as flexible start / finish times. To be considered for this new role (January 2026) you must be a qualified ACA / ACCA Audit & Accounts Manager also with strong tax experience, or an Assistant Manager looking to step up to Manager grade. You must have at least 2 to 3 years PQE, a strong exam record in your professional exams and your current role must be at least 40% audit based. As well as audit, you must have experience of statutory accounts assignments and corporation tax returns. You must be professional, dedicated to your career and looking to upgrade to a very good quality Top 30 firm to assume a varied, challenging yet highly rewarding position with great learning and progression opportunities on offer. This modern international practice based in a prime location in Central London is growing at a rapid rate, particularly their expanding Audit and Accounts department. They are winning a large volume of new clients from many of their competitors and can offer you the chance to work on and advise many interesting London and international based clients. Their client base is varied and includes all industries from large listed companies to smaller SME / OMB clients. Promotional prospects are very strong and you will be given every opportunity to progress to Senior Manager grade in a short space of time. Overall this is an excellent opportunity for a fully qualified General Practice Manager or Audit, Accounts & Tax Manager with at least 2 to 3 years PQE, to join a growing entrepreneurial practice and carry out a high profile and rewarding new position. TPBN1_UKTJ

Corporate Partnerships & Brand Licensing Executive An exciting opportunity for a marketing professional with experience in corporate partnerships, brand licensing and sponsorship activation to drive commercial growth and deliver high-impact marketing campaigns and licensing programmes. If you’ve also worked in the following roles, we’d also like to hear from you: Brand Manager, Partnerships Manager, Brand Marketing Executive, Corporate Licensing Manager, Commercial Sponsorship Executive, Brand Sponsorship Manager PLEASE NOTE: This role is officially known within the organisation as a Sponsorship and Licensing Senior Executive SALARY: £45,000 per annum + Annual Performance Bonus + Benefits LOCATION: Hybrid. Working from the Office in London (SW1Y) 3 Days per Week (Monday, Tuesday and Wednesday) and 2 Days from Home (Thursday and Friday) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Corporate Partnerships & Brand Licensing Executive to lead and develop corporate partnership activation and licensing strategy within a fast-paced marketing environment. As a Corporate Partnerships & Brand Licensing Executive you will build and deliver integrated marketing plans, manage licensing agreements and drive brand partnerships to meet commercial objectives. You will work closely with internal teams and external stakeholders to ensure contractual assets are fully activated. The Corporate Partnerships & Brand Licensing Executive will report to senior marketing leadership and play a key role in revenue tracking, stakeholder engagement and brand development across multiple markets. ABOUT US Gulf is a part of the Hinduja Group, one of the world’s largest and most diverse business conglomerates. The Hinduja Group acquired Gulf Oil International Ltd in 1984, and we have gone from strength to strength under their leadership, cementing the Gulf heritage and legacy whilst paving an innovative path into the future. Since we first struck oil in Spindletop, Texas, USA in 1912, we’ve put our heart and soul into building a brand with a legacy worth remembering. We put our all into our products, ensuring that the Gulf trademark became synonymous with quality you can trust. We know better than anyone that success doesn’t happen by chance, it was born from our unwavering passion and commitment. It’s at the heart of our relationships with our customers and partners, the countries we operate in, and the communities we serve. Today, Gulf continues this legacy of innovation by constantly improving and expanding our product offering to keep up with technological advancements in the markets we serve. We set out to make our mark on the world, with a presence in Europe, the Middle East, Asia, and the Americas, with staff operating all across the globe, all working together to achieve a common goal; to be an unstoppable force in our industry and to achieve it together. We often say “Together, we’re unstoppable,” and to us, it isn’t simply a slogan. It’s our promise to our customers and the people we work with that we will never slow down when it comes to achieving our goals and helping them enrich their lives. DUTIES Your duties as the Corporate Partnerships & Brand Licensing Executive include: • Partnership Management: Oversee day-to-day management of corporate partnerships, ensuring full activation of contractual assets aligned to the agreed marketing plan, • Campaign Delivery: Develop stadium POS, LED advertising, promotional materials and digital marketing campaigns, • Stakeholder Engagement: Collaborate with internal teams including digital marketing to coordinate social media content and secure partner approvals, • Event Support: Provide on-site and operational support at partnership and promotional events, • Licensing Strategy: Manage licensing agency activity in line with agreed commercial and brand strategy, • Contract Administration: Review Heads of Terms, manage licence agreements, oversee documentation and coordinate contract execution via Docusign, • Brand Compliance: Approve licensee communications, packaging, product designs and press releases to protect brand integrity, • Direct Account Management: Manage key licensees and brand partners, ensuring effective activation of all contractual rights, • IP Management: Coordinate approvals for third-party use of intellectual property including livery and distributor proposals, • Budget & Revenue Tracking: Monitor budgets, track revenue performance and report against commercial targets, • Project Support: Contribute to ad-hoc marketing and commercial projects as required CANDIDATE REQUIREMENTS ESSENTIAL • Previous experience in corporate partnerships, sponsorship activation, licensing or brand partnerships within a marketing role, • Marketing degree or equivalent professional qualification, • Strong project management skills with experience delivering campaigns to tight deadlines, • Proven experience of stakeholder engagement and relationship management with senior decision-makers, • Excellent written and verbal communication skills with the ability to influence and negotiate, • Strong organisational skills with the ability to manage multiple projects and prioritise workload, • IT literate with MS Office including Word, Excel and PowerPoint, • High level of accuracy and attention to detail, • Self-motivated, adaptable and able to work independently, • Results-driven with strong commercial awareness DESIRABLE • Experience working with multinational brands, • Experience within the lubricants or related industry, • Experience using Microsoft Dynamics 365 Business Central BENEFITS • Annual performance bonus of 10% of base salary, • Generous Health Insurance, • Generous Life Insurance, • Annual holidays, • Tax saving pension contribution NO AGENCIES PLEASE Candidates must have the right to work in the UK. We are unable to accept applications from candidates that require sponsorship HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14426 This job is being advertised by AWD online on behalf of Gulf Oil AWD-IN-SPJ

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone's health journey is unique and personal to them, so we're proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? We are LLW employer, offering annual pay reviews 22 days holiday allowance, plus bank holidays Free GOLD gym membership? Enhanced Maternity and Paternity leave?and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and e ye care vouchers Sustainability Perks - cycle to work and e lectric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Member Manager at Lampton Leisure, you will be responsible for leading the sales and customer service departments, ensuring the department drives new sales,retains existing customers and provides outstanding customer service to all new and existing customers. Key Responsibilities Be accountable for individual and team sales for an assigned centre and achieving a team and individual sales target on a monthly basis. Lead and inspire the sales and customer relations teams with new customers, supporting the right choice of membership for each individual customer and servicing the needs of existing customers, looking at ways to improve retention and ensure they are getting the full use of their member benefits Drive all revenue streams within the centre, including casual, swim school and gym memberships etc. Support the General Manager in the creation, implementation and review of the centre's marketing and sales plan/ tactics in line with the corporate marketing and sales strategy Manage day to day site marketing activity and marketing budget, ensuring the effective and accessible distribution, display, and presentation of all promotional material within the centre and the surrounding areas. Ensure the marketing strategy and implementation is cascading down to all in the team. Support the preparation of annual service plans, financial plans and statistics Prepare reports and key performance indicators for customer service areas, including sales performance and monthly client monitoring Line management of a small team of sales consultants and customer relation advisors. Responsibilities for recruitment, induction, probation review, delivering training, appraisal, development, and performance management of staff, including one-to-ones Maintain activity levels in all areas of telephone contacts on a daily basis, including reactive and proactive calling, follow-up calls, enquiry handling, 7 Day and 30 day calls and calls to previous members Experience and Qualifications Required Proven experience as a Sales Manager, ideally with experience in the leisure industry. Demonstrate a successful track record of managing and enhancing customer relationships and revenue, improving customer feedback, member retentions and motivating a team to achieve the business KPI's every month. Experience in achieving performance targets and leading, motivating and supporting teams to achieve success Good planning and organisational skills with experience in working to deadlines to achieve positive results and achieve performance targets Customer-oriented mindset and experience managing customers' needs Excellent sales and negotiation skills Experience working at pop-up stands / shops and traffic stopping customers Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. TPBN1_UKTJ