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The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.
Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*
Duties and Responsibilities: · Recruit, train, and supervise store staff, ensuring they are knowledgeable about products and customer service standards. · Schedule staff shifts and manage employee performance, providing feedback and conducting performance evaluations. · Stay informed about new products, trends, and competitors in the card and gift industry to provide valuable insights and recommendations. · Ensure the store is clean, organized, and visually appealing, adhering to company standards for merchandising and displays. · Oversee inventory management, including stock ordering, receiving, and merchandising to ensure optimal product availability. · Manage daily operations, including cash handling, banking, and maintaining accurate financial records. · Plan and execute in-store promotions and marketing initiatives to attract customers and boost sales. · Prepare and manage the store budget, monitoring expenses and revenues to ensure financial targets are met. · Participate in community events and initiatives to promote the store and its offerings. · Address and resolve any conflicts or issues that arise among staff or with customers in a professional manner. Skill/experience/qualifications: · Ability to lead, motivate, and develop a team, fostering a positive and productive work environment. · Excellent verbal and written communication skills. · Strong organizational abilities to manage multiple tasks, prioritize responsibilities, and maintain store operations efficiently. · Proficiency in budgeting, financial reporting, and inventory management. · Previous relevant experience. · A relevant bachelor’s or master’s degree.
💇♀️ We're Hiring! Part-Time Hair Stylist Wanted 💇♂️ Are you passionate about hair, love creating amazing looks, and want to be part of a fun, supportive team? We’re looking for a talented Part-Time Hair Stylist to join our salon family! ✨ About the Role: We're on the lookout for a creative and reliable stylist to work 3 days a week, including Saturdays. This is a great opportunity for someone who loves all aspects of hairdressing and wants to work in a relaxed yet professional environment. 🖌️ What We’re Looking For: - Minimum 3 years of salon experience - Confident in all areas of hairdressing – cutting, colouring, styling, etc. - Punctual, well-presented, and a true team player - Genuinely passionate about hair and making clients feel fantastic - Ready to bring great energy and a positive attitude 🌟 Perks & Benefits: - Ongoing training throughout the year to grow your skills - Casual but smart dress code – express yourself while keeping it professional - Generous staff discounts - Quarterly team perks and benefits A warm, welcoming, and fun salon environment where you’ll feel right at home Whether you’re looking for a fresh start, a better work-life balance, or a place to really grow as a stylist, we’d love to hear from you! 📩 Apply now with your CV and a little bit about yourself. Let’s create great hair days together! Responsibilities - Provide exceptional customer service to ensure client satisfaction and retention. - Manage the store operations, including inventory and scheduling. - Perform hair styling, cutting, and coloring services tailored to client preferences. - Mentor junior stylists and assist with training. - Handle front desk duties, including appointment scheduling and client inquiries. - Maintain a clean and organized workspace to promote a welcoming environment.
We are looking for an experienced and enthusiastic Bar Manager to oversee the smooth operation of a busy, independant, family run pub. 40-43 hours a week. Must have a passion for the industry and good experience of social media. Responsibilities• OVERSEEING A BAR STAFF OF 7 · Weekly rotas · Managing staff on duty · Hiring and training of all new bar staff · Training of ales and all new products · Dealing with any arising staff issues, timekeeping, misconduct ENSURING THE SMOOTH OPERATION OF DAY TO DAY RUNNING OF THE BAR. · Daily cash up · Maintaining and organising of bar storage areas · Overseeing cleaning rotas · Cellar management – maintaining ales, updating the board, line cleaning and trouble shooting · Till programming · Liaising with kitchen · Customer service – making all customers welcome and dealing with any complaints/issues SOCIAL MEDIA Daily posts for food and drink Weekly posts - promoting events CO-ORDINATING FESTIVALS/EVENTS/PRIVATE HIRE · Dealing with client bookings and personalising customers requests · Organising menus and packages for private parties · Dealing with breweries for annual beer festival · Co-ordinating drink led events
The Sales/Marketing Administrator will provide critical support to the Sales and Marketing team, ensuring the smooth and efficient operation of administrative functions. This role will assist in customer engagement, campaign coordination, CRM management, and reporting, contributing to the overall success of business development efforts. **Key Responsibilities:** Sales Support: - Assist in preparing quotes, proposals, and sales materials - Organise and schedule meetings, follow-ups, and customer calls - Maintain sales records, update CRM systems, and manage order tracking - Support the delivery and installation process by coordinating with relevant teams Marketing Support: - Assist with email campaigns, social media updates, and promotions - Help update website content and product information - Collect marketing data, run basic reports, and support event planning Customer Interaction: - Handle customer enquiries via phone and email - Follow up on leads and support sales staff in maintaining customer relationships - Provide support in managing customer complaints efficiently and professionally Administrative Duties: - Keep accurate records of customer communications and sales activity - Support in producing reports and maintaining department documentation - Coordinate internal communication between the sales and marketing team Skills Required: - Excellent communication and interpersonal skills - Strong attention to detail and accuracy in data entry and reporting - Ability to work independently and as part of a team - Good time management and multitasking skills - Proficiency in using CRM software, MS Office, and email tools - Experience in supporting sales or marketing departments Qualifications Required: - Proven experience (minimum 2 years) in a sales, marketing, or administrative support role - Technical or product knowledge relevant to the company’s services is an advantage - A relevant bachelor’s degree in business sales, marketing, management or a related field is preferred but not mandatory. **Benefits:** - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Supportive and collaborative work environment. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Additional pay: Performance bonus **Benefits:**Company pension Schedule: Monday to Friday Work Location: In person Expected start date: 01/07/2025
🌟 We're Hiring! Nursery Manager Wanted 🌟 Are you a passionate and experienced Nursery Manager looking for a new opportunity? We have the perfect role for you! 📍 Location: Hendon Central, NW4 🧸 Position: Nursery Manager 💼 Full-Time - Term Time | 💰 Competitive Salary We are seeking a dedicated, enthusiastic, and qualified individual to lead our team and provide outstanding care and education to children. As our Nursery Manager, you will play a key role in creating a positive and nurturing environment for both children and staff. If you have a strong background in early years education, leadership experience, and a passion for helping children thrive, we would love to hear from you! What we’re looking for: ✅ Proven experience in nursery management or senior roles within early years education ✅ Level 3 or higher qualification in Childcare ✅ Strong leadership and team management skills ✅ A commitment to safeguarding and promoting children’s welfare What we offer: 🌱 Supportive team environment 🌟 Opportunities for professional development 💡 Competitive salary and benefits 💼 Career progression opportunities Interested? Apply today! For more information please send me a message Join us and make a difference in children's lives!
For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities of a Manager: Staff Management: Hire, train, schedule, and supervise staff to ensure excellent customer service and smooth operations. Customer Service: Maintain high standards of customer satisfaction by handling complaints, resolving issues, and creating a welcoming environment. Inventory Control: Monitor and manage inventory levels of coffee, food, and supplies. Order stock as needed and minimize waste. Financial Oversight: Handle cash management, budgeting, and daily sales reports. Ensure accuracy in transactions and deposits. Health & Safety Compliance: Ensure the coffee shop follows health, hygiene, and safety regulations at all times. Quality Control: Maintain consistency and quality in food and beverages served, following company standards. Marketing & Promotions: Implement local promotions and events to attract customers and grow sales. Equipment Maintenance: Make sure coffee machines and other equipment are regularly cleaned and properly maintained. Team Motivation: Lead by example, encourage teamwork, and provide feedback to help employees grow and perform well. Problem-Solving: Quickly address any operational or staff-related issues to maintain efficiency and customer satisfaction. Maintain cleanliness and organization in the kitchen area. Assist with inventory management and ordering supplies. Collaborate with other kitchen staff to ensure smooth operations. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
We are looking for experienced manager to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 2. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 3. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 4. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 5. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 6. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: - Previous experience in a restaurant or shisha lounge environment is preferred - Flexibility to work evenings and Working hours betweImmediate start
Job Title: Waiter/Waitress Position Type: Part-time/Full-time Location: ESQ Cocktail Bar & Grill, 817 Old Kent Road, South East London, SE15 1NX About Us: ESQ Cocktail Bar & Grill is a vibrant and renowned establishment in South East London, offering an exceptional blend of Continental and African cuisine alongside lively brunch events and live DJ performances. For over a decade, we have been a cherished destination for a diverse clientele, and we pride ourselves on delivering an outstanding dining and entertainment experience. Job Description: We are looking for friendly, enthusiastic, and customer-oriented individuals to join our team as waiters/waitresses. As part of our front-of-house staff, you will play a key role in creating a welcoming and enjoyable atmosphere for our guests. Key Responsibilities: - Greet and seat customers in a warm and friendly manner. - Take orders accurately and deliver food and drinks to guests in a timely fashion. - Offer recommendations from our menu, including highlighting specials and promotions. - Ensure a high standard of service, addressing customer needs and resolving any issues with professionalism. - Handle cash and card transactions efficiently. - Assist in setting up and cleaning tables as well as maintaining the cleanliness of the dining area. - Work collaboratively with the kitchen and bar staff to ensure seamless service. - Support during special events, parties, and weekend brunches with live DJs. Requirements: - Previous experience in a restaurant, bar, or hospitality role is preferred but not essential. - Strong communication skills and a passion for delivering excellent customer service. - Ability to work well in a fast-paced environment. - Positive attitude, with the ability to work as part of a team. - Flexibility to work evenings, weekends, and holidays as required. - Legal right to work in the UK. What We Offer: - Competitive hourly wage. - Opportunity to earn tips. - Flexible shift patterns. - A vibrant, fun working environment with live music and events. - Employee discounts on food and drinks. - Training and development opportunities. If you’re passionate about hospitality and ready to be part of an energetic team in a lively setting, we’d love to hear from you! How to Apply: Please send your CV and a brief cover letter to or drop by ESQ Cocktail Bar & Grill to apply in person.
Fast Food Events Team Member. Up to £13p/hour Based in: Events and festivals across the UK OUR BENEFITS INCLUDE: free meal a day, -40% off the bill when not on shift, always promoting our team from within, reco scheme (£50 p/referee), 28 days of holidays, a new bonus scheme for the management implemented this year up to £2,400 p/year, staff parties and, the opportunity to do shifts at the biggest festivals and events in London and other cities within the UK: Glastonbury, British Summer Time, Boardmasters and many more! ABOUT YOU We are looking for passionate individuals in customer service and cooking. Previous experience dealing with customers and preparing dishes is ideal. However, we are open to training the right person for the role. ABOUT THE ROLE - You will be serving customers with the best attitude. Focus on providing a good experience and up-selling our menu - Receiving cash and card payments - -You will be working under pressure and working standing during the shift - You will be cooking using fryers and hot griddles. - Chopping vegetables and doing food prep - Handling different types of dishes, including meat and pork - Deep cleaning at the site
We have a fantastic and exciting position for a dynamic, driven and enthusiastic Assistant Manager to join our restaurant. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. What we are looking for: - To be passionate about great food, quality service and hospitality - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the Front of House - Ensure the training and knowledge are kept to standard and team efficiency is high - Have a great knowledge of busy brasserie services in a fast-paced environment - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. - Assist the manager in overseeing daily restaurant operations - Ensure compliance with food safety and sanitation regulations - Manage inventory and order supplies as needed - Provide excellent customer service and address customer concerns or complaints - Assist in creating and implementing staff schedules - Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability - Maintain a clean and organized restaurant environment Qualifications: - Previous experience in a supervisory role, preferably in a restaurant or hospitality setting - Strong knowledge of food safety regulations and best practices - Excellent leadership and team management skills - Ability to multitask and prioritize tasks effectively - Strong communication and interpersonal skills In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!
📍 Location: London 🏢 Company: Olive Base Ltd 🕒 Job Type: Full-Time, In Person 💷 Salary: £31,000 – £39,000 per year + Performance Bonus 🗓 Expected Start Date: 05/06/2025 **Olive Base** (in partnership with Fireaway) is a Pizzeria, delivering authentic Italian-style pizzas with a modern twist. We are committed to providing high-quality food, exceptional customer service, and a welcoming environment for both customers and staff. With a focus on efficiency, teamwork, and continuous improvement, we strive to create a dynamic workplace where employees can grow and thrive. **Key Responsibilities:** - Oversee the day-to-day running of the restaurant. - Make sure the atmosphere is friendly for staff and customers. - Plan staff schedules and ensure enough team members are on shift. - Hire, train, and support staff in food prep and service. - Check how staff are performing and help them improve. - Keep food quality high and control costs and prices. - Keep track of stock and order supplies as needed. - Work with the director to boost sales and improve service. **Requirements:** - Strong leadership and communication skills. - Good understanding of food safety and hygiene rules. - Able to stay organised and handle busy times well. - A hospitality or business qualification. **🌟 What We Offer:** - Competitive salary (£31,000 – £39,000) + performance-based bonus - UK Skilled Worker visa sponsorship (if applicable) - Company pension - Ongoing professional development and internal promotion opportunities If you're driven, creative, and ready to bring energy to a dynamic team, we want to hear from you! 👉 Apply now and take your career to the next level with Olive Base Ltd
No5 Dining Lounge is seeking an experienced and hard-working waiter / waitress to join our team. As a part-time /full time employee, you will be responsible for ensuring that our guests receive outstanding service and have an enjoyable dining experience. Key Responsibilities: • Greet guests and provide them with menus and beverage options • Take accurate orders from customers and inpuNo5 Dining Lounge is seeking an experienced and hard-working waiter / waitress to join our team. As a part-time employee, you will be responsible for ensuring that our guests receive outstanding service and have an enjoyable dining experience. Key Responsibilities: • Greet guests and provide them with menus and beverage options • Take accurate orders from customers and input them into the point-of-sale system • Serve food and beverages to guests in a timely and efficient manner • Ensure that tables are properly set up and maintained throughout the shift • Respond to guest inquiries and concerns in a professional and courteous manner • Upsell menu items and promote specials as appropriate • Work collaboratively with the kitchen staff to ensure that orders are accurate and prepared to guest specifications • Handle payment transactions and process credit card payments • Maintain a clean and organized work area Requirements: • Previous experience as a waiter / waitress in a fast-paced restaurant environment • Strong communication and interpersonal skills • Ability to work efficiently in a dynamic environment • Excellent organizational and multitasking abilities • Ability to stand and walk for extended periods of time • Flexible availability to work on Fridays, Saturdays, and Sundays • Must be authorized to work in the U.K If you are passionate about providing exceptional customer service, and have a strong work ethic, we encourage you to apply for this exciting opportunity at No5 Dining Lounge. Please submit your resume and a cover letter detailing your experience and qualifications for this position.