About the job Citadines Holborn-Covent Garden London is seeking a confident and experienced Accounts Assistant to become part of our Team. You will report to the Assistant Residence Manager, supporting the property and centralised Finance team with bookeeping duties and administrative support. An Accounts Assistant is responsible for: Ensuring invoices and credit notes are raised and posted Processing invoices and reconciling Processing commission invoices from travel agents Requesting authorisations and raising discrepancies with the relevant person/department Being responsible for petty cash records and completion Reconciling credit card accounts Assisting the Finance Team with month end processes Preparing accruals and bad debt provisions Assisting with the timely and effective collection of all debts Participating in credit control meetings as required To be successful in the role of Accounts Assistant, we require: At least two years’ experience in a similar bookkeeping role, ideally within the hotel sector Completed or studying for a bookkeeping qualification such as AAT or other equivalent qualification A self-motivating attitude to work autonomously yet have a team orientated mindset Effective communication skills in written and spoken English Proficient level of numerical, administrative and IT Skills Experience with the Property Management System RMS is advantageous This is your opportunity to be part of our team as an Accounts Assistant. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Organisation, Numerical, Time Management, Decision Making, Attention to Detail, communication, Problem Solving Discussed at venue Department: Finance & Accounting Language required: English The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Company: Forland Properties Limited Location: Remote (UK based applicants preferred) Contract Type: Fixed Term (30 days) Hours: Minimum 25 hours per week | Monday to Friday 9am to 6pm Pay: £14.92 per hour (Overtime at 1.5x Saturday 1.5x Sunday 2x) Start Date: Immediate About Us Forland Properties Limited is a UK based Lettings company that provides a fully managed and professional service for both landlords and tenants. We manage the rental journey from listing to legal compliance with care and precision. We are now hiring Lettings Administrators to join our team on a 30-day contract. This is a fully remote role with an immediate start, ideal for individuals with strong communication and organisational skills. Role Overview As a Lettings Administrator, you’ll play a key role in supporting our lettings process. You’ll be responsible for managing property listings on online portals, responding to prospective tenants, and arranging viewings. You’ll also coordinate closely with our field agents to ensure they are fully informed of viewing schedules. This is a remote role involving daily communication with applicants and internal team members. It requires attention to detail, strong written and verbal communication, and the ability to manage multiple tasks at once. Key Responsibilities • Manage and update property listings across online portals • Respond to enquiries from prospective tenants via email, messaging apps, or phone • Schedule property viewings in coordination with available agents • Inform agents about their viewing schedules clearly and promptly • Record and maintain accurate information about applicants and viewing bookings • Provide a helpful and professional experience to all prospective tenants What We Are Looking For This is a great opportunity for someone who is: • Organised and detail oriented • Friendly, helpful and confident communicating with others • Professional in both written and spoken communication • Comfortable using basic computer tools and managing digital schedules • Reliable and able to work independently in a remote setting No previous experience is required — just a positive attitude and a willingness to learn.
Night Hotel Receptionist – 0 Hours The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now looking to expand our family and are seeking an experienced Night Receptionist with previous experience using PMS systems. The receptionist will work on site on shifts from 8pm to 8am and will ensure the security of the property, reacting efficiently to emergency situations and ensuring urgent issues are communicated to the line manager or the manager on duty while informing and instructing guests of the situation effectively and professionally. The receptionist will be fully flexible as working hours will fluctuate according to the business’s needs. The ideal candidate will be a polite, hard-working individual who can adapt to new environments and has a passion about delivering high quality guest services. The role reports to Night Manager and requires an individual who can conduct themselves in an organised and efficient manner. It is essential that all members of the team are well informed therefore it is crucial that the candidate demonstrates expert communication skills. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Have knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written - Be extremely knowledgeable regarding the company services, standards & products. - Be commercially and financially astute. - Provide exceptional customer service and unforgettable experience. To be a part of this eclectic yet elegant hotel collective, apply now and being a new journey with us.
We’re growing and looking for an Operations Assistant to support our daily property management tasks and coordinate with tenants, landlords, and contractors. Key Responsibilities: Day-to-day management of tenant and landlord queries Coordinate maintenance with our manager Support check-ins, check-outs, and complaint resolution Draft tenancy documents and legal letters Help improve internal systems and workflows Schedule viewings & assist in tenant referencing Report and data management Act as main point of contact for all parties involved Skills & Profile: Excellent written and verbal communication Strong problem-solving skills Detail-oriented and well-organized Comfortable multitasking Confident using Office, Google Drive, and Trello or CRMs Experience in lettings or customer service is a bonus, but not required Hands-on, proactive, and team-oriented Fluent in English & Spanish are a must Why Join Us? We’re a lettings agency with a friendly, fast-paced environment, focused on delivering quality and efficiency. You'll grow with us while making a real difference in our team and clients lives
Monday to Friday & Saturday – with 1 day off during the week to compensate. Full Time - 10:00 – 18:00 and Saturday 11:00 – 17:00 Salary: £22,500 - £25,000 Depending on Experience This is a full time, fully office-based role We are seeking an experienced, reliable and organised Administration Assistant to join our busy, fast paced growing team, if you think this could be you then we would love to hear from you! What you will be doing!? You will play a crucial role in ensuring the smooth operation of all administrative tasks related to client tenancy, dealing with a high volume of details and checks in a detail oriented and fast paced environment. The main aspect of the role will be to conduct various checks on potential tenancy clients from thorough and accurate reference checks to documentation and status checks, in compliance with company policies and procedures. Communicate with clients providing them with necessary information and confirming bookings or rejecting requests when required. Review and process a large volume of client tenancy booking requests quickly and accurately with adherence to department and company requirements and guidelines. Conduct various checks on potential tenancy clients from thorough and accurate reference checks to documentation and status checks, in compliance with company policies and procedures. Communicate with clients providing them with necessary information and confirming bookings or rejecting requests when required. Informing the relevant department and relevant managers of any issues, discrepancies, additional requirements and tenancy rejections. Ensuring the correct rent, dates and holding deposits money has been collected and documented and all checks done with relevant departments and teams and departments informed. Maintain a large number of up-to-date records; reference checks, bookings, holding deposits. Ensuring property keys are available and accounted for; issue property keys to tenants in preparation and on confirmation of start of contract date and room key codes correctly updated in the system. Assist in resolving customer inquiries and concerns related to administrative tasks. Collaborate with other team members to ensure effective coordination and communication within the company, ensuring that all required departments are updated and aware of client information. Contribute to the continuous improvement of administrative processes, suggesting innovative ideas and implementing best practices. Uphold confidentiality and maintain a high level of professionalism in handling sensitive information. Be able to quickly respond to issues, queries and enquiries pre-empting any issue areas. Other property administration tasks in line with company requirements as and when they arise. Do you have the following attributes? You have worked in a similar industry preferably and have proven experience in an administrative role. Great command of English written/oral, a good communicator with colleagues and other stakeholders. Work with minimal supervision and with a proactive and positive attitude. Have good knowledge of Word, Excel, calculations, with strong attention to detail and accuracy. Have great organisational and time management skills, ability to priorities and be flexible Are reliable and be able to adapt to changing priorities and deadlines. We offer our employee the following benefits: Fresh fruit available each day Regular paid for eye sight test Staff Benefits-Discounts scheme app Company closure for Christmas to New Year Additional annual leave and SSP top up pay accrual with length of service 1 day off on your birthday 1 wellness day off per year
Job Title: Secretary – Property Management Office We are looking for a proactive and organized Secretary to support our busy property management team. This role involves general administrative duties as well as key responsibilities related to tenancy management, including renewals, rent reviews, and legal notices. Key Responsibilities: Handle phone and email communications with tenants, landlords, and contractors Help with schedule property inspections, maintenance, and appointments Prepare and manage tenancy renewal documents and rent review letters Maintain accurate and up-to-date tenant records and lease agreements Draft and serve legal notices, including eviction notices, in coordination with management Support the property managers with administrative and legal paperwork General office duties: filing, scanning, ordering supplies, and document preparation Requirements: Strong administrative and communication skills Familiarity with tenancy agreements, rent reviews, and eviction processes Proficiency in Microsoft Office and general office systems Ability to handle sensitive tenant matters professionally and confidentially Previous experience in property management or a similar role preferred
Hey! We’re a property management agency helping landlords and tenants keep things smooth, stress-free, and simple. We're on the lookout for an organised, proactive Admin Assistant to join our team and help keep the wheels turning behind the scenes. What you’ll be doing: Answering emails and calls from tenants, landlords, and contractors Helping organise property viewings, inspections, and maintenance visits Updating our systems with property info, tenant details, and paperwork Chasing up documents and making sure everything’s filed properly Supporting the team with day-to-day admin tasks and a bit of everything else! You’ll be great at this if you: Are friendly, reliable, and great at communicating Love ticking off to-do lists and keeping things organised Are comfortable with Google Workspace, email, and picking up new tools Can stay calm under pressure and juggle a few things at once Have some experience in admin or property (a bonus, but not essential) What you get: Accommodation provided for the right candidate A relaxed, supportive team Flexibility where possible (we get that life happens) Room to grow and get stuck into more responsibility if you want it The chance to be part of a company that actually cares about people, not just properties Sound like your kind of thing? We’d love to hear from you!
We are looking for a highly organised and professional PA to support a company director with both business and personal matters. The role involves managing and responding to emails, handling various administrative tasks, and assisting with property-related matters in the UK and abroad. The ideal candidate will be proactive and personable. Looking for 3 days a week or full time. Must be able to commute to NW London
Your Career in Lettings Starts Here — Join Life Stay! At Life Stay, we believe success isn’t given — it’s earned by people who work hard, grow fast, and want more from their careers. 🙌 We’re a fast-growing property company built on ambition, trust, and results — and we’re looking for driven Lettings Negotiators to join our journey! 🌍 This is not your typical desk job — as a Lettings Negotiator at Life Stay, you'll be out there making things happen! 🚀 ** Your mission?** Meet tenants 🤝, understand what they’re looking for 🏠, and match them with the right property 🔑. Organise and run viewings like a pro 👀 — creating a great experience every time. Negotiate deals 💬 — finding the best outcomes for landlords and tenants alike. Close deals 🔥 — and celebrate every success! Build strong relationships with clients so they keep coming back 📞. If you love energy, variety, and seeing real results from your work, you’ll fit right in at Life Stay. 💼✨ 💰 What We’re Offering: Structured Basic Salary – Your starting pay grows based on your performance 📈. Uncapped Commission – The more deals you close, the more you earn 💸 (no limits, no caps). Monthly Bonuses – Extra cash for smashing your targets 🏆. Company Car – Outstanding performers will be rewarded with a company car 🚗. Flexible Working Hours – Focus on your results, not clocking in and out ⏰. 🙋♀️ What We’re Looking For: Ambitious, motivated individuals ready to make an impact 🌟 Confident communicators who love working with people 🗣️ Positive attitude — lettings experience helps, but it’s not essential ✨ English good enough to negotiate — energy matters more than perfection 🏃♂️ ** 🌟 Why Life Stay?** I’m Corina — and when I first joined Life Stay, I came from a completely different world: hospitality 🍽️. I started as a Maintenance Administrator, became a Property Manager, and today I’m proud to be a Lettings Manager. 🙌 Life Stay saw my potential before I even saw it myself — and helped me build a career I love. ❤️ Now we’re looking for the next wave of talent — people like you — who are ready to grab the same opportunity. 🚀 💬 If you’re ready to bet on yourself, we’re ready to bet on you. ** Apply today — and let's grow together at Life Stay! 🌱**