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Investigate customer‑reported problems, reproduce scenarios, and collaborate with engineering to drive resolutions. Help customers get the most out of the platform by providing best‑practice guidance and technical recommendations. Create and maintain high‑quality documentation for internal tea

A leading educational organization is looking for a passionate Customer Success Manager to ensure members achieve their goals and maximize the value of offerings. The ideal candidate has proven experience in B2B customer success, excellent communication skills, and is comfortable in a fast-paced env

We are currently looking for a Customer Success Manager - REMOTE. Collaborate with Sales, Engineering, and Customer Success leadership. Customer Success or Account Management experience in complex B2B SaaS.

A leading insurance provider is seeking a Customer Sales Advisor to represent Beko Europe. This position is permanent and can be performed remotely or in a hybrid setup, combining home working with occasional office days in Nottingham. You’ll be responsible for assisting customers and upselling pr

A technology solutions provider in London is seeking a Technology Customer Success Lead to enhance client engagement and drive the success of their SaaS platform. You'll lead customer success initiatives across global markets, ensuring clients maximize their use of technology solutions.

Submit your CV and a cover letter highlighting your technical customer success experience, ability to manage developer-centric accounts, and passion for driving customer outcomes. Customer Success Representative – Nutrient | Remote. Remote-first culture with flexible working hours.

The position offers a fully remote work opportunity in the UK, allowing for flexibility and significant impact on customer satisfaction. A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. This role

A leading technology company in the United Kingdom is seeking a Customer Success Manager to ensure customer satisfaction and successful product adoption. The ideal candidate will possess excellent interpersonal skills and a proactive mindset, aiming to drive customer success and identify further bus

A leading SaaS company is looking for a Customer Success Manager to ensure customer satisfaction and success.

A global technology company in London is seeking a Technology Customer Success Lead. This strategic role involves driving customer engagement and success across regions for a key global client, maximizing platform adoption, and enabling effective use of technology.

The position offers a modern working environment, including a combination of home, office, and customer site work.

A dynamic internet intelligence provider is seeking a Customer Success Engineer to deliver exceptional service to customers. You will partner with the Customer Success team to handle support requests, guide customers through product usage, and advocate for their needs. The ideal candidate has at lea

We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. In this role, you’ll be the first point of contact for customers reporting new claims. This position is ideal for someone who thrives in a fast‑paced environment

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. Remote: our team is fully distributed across the world and functions fully remotely. You’ll run all our customer‑f

You will work collaboratively across product teams to enhance user flows and customer insights, all while working flexibly in a hybrid environment. A fintech startup in Greater London is seeking a dedicated UX and customer researcher to join their Experience team.

Ability to work independently in a remote environment. Fully remote position (work from anywhere within approved locations). This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

A leading software framework company in the United Kingdom is seeking a Customer Success Manager to enhance customer experiences and boost business value. The ideal candidate will have a technical background and at least 3 years of customer-facing experience, demonstrating exceptional communication

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them. Ada is an AI customer service company whose mission is to ma

A leading cybersecurity firm seeks a Network Security Customer Success Engineer to enhance customer environments through advanced SASE solutions. This remote role involves technical support, integrations, and ensuring customer satisfaction to maximize their investment in security.

A high-growth HR tech company in the UK is hiring a Senior Customer Marketing Manager to design and execute customer marketing initiatives. This role focuses on enhancing the customer experience through effective communication and support of product features. The role offers remote flexibility, comp

A leading procurement technology firm in the UK seeks a Customer Success Manager to ensure customers successfully adopt its advanced platform. This role involves managing customer relationships, leading onboarding processes, and ensuring that clients derive maximum value from the service. Successful

A prominent fintech company in Greater London is seeking a Production Manager to lead teams of customer support agents and drive operational improvements.

Customer Happiness: You make customers feel heard, supported, and delighted. Track KPIs and customer health metrics to help leadership predict risk and drive retention. Be the go‑to hero for customers using our SaaS and connected hardware products.

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to lead customer marketing initiatives in a remote role based in the UK. You will design and execute programmes that drive product adoption and support customer success.

The role involves supporting customers with EBS software implementation, providing training and consultancy, and managing customer incidents. A leading EdTech company in the United Kingdom is seeking a Professional Services & Customer Advisory Consultant. Join us to help customers optimize their sof

A growing financial technology firm is looking for a Customer Success Specialist to provide excellent service to UK-based customers. This full-time role involves managing client applications, maintaining customer relations, and ensuring compliance with regulations. This position offers a supportive

Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Technical Customer Success Manager. You will drive adoption, reduce defects, improve operational performance, and ensure customers realize meaningful busin

A leading fintech company in the UK is looking for a Customer Success Manager to ensure client satisfaction and drive account growth.

This is a remote-only position well-suited for professionals passionate about customer success. A leading analytics company in the UK seeks a Customer Success Manager to act as a champion for customers. This role involves understanding customer goals, driving adoption, overseeing renewals, and solvi

A leading scientific data company is seeking a technical customer support specialist to address customer issues with performance and stability. This position can be performed remotely for residents in the UK.

This role involves overseeing the customer success initiative, focusing on onboarding, retention, and customer satisfaction. A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. Candidates should have experience leading customer success

The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. Compensation ranges from £35,000 to £38,000, with options for hybrid or fully remote work in the UK. A leading digital community organization is seeking a Customer Success Mana

A leading revenue optimization company is seeking a Remote Head of Account Management to lead the global Customer Success organization. You will define strategies, mentor a team, and drive customer satisfaction and retention. Ideal candidates have 7+ years in Customer Success, including leadership e

A leading tech bank is seeking a Customer Operations Director to lead and scale their customer operations. This strategic role involves designing high-impact service experiences for customers while improving efficiency and compliance. The ideal candidate should have experience in high-growth environ

A leading financial services organization in the UK is seeking a Customer Relationship Manager to enhance customer engagement for Ecclesiastical Insurance. The role is remote with potential travel, focusing on delivering exceptional service and fostering long-term customer relationships.

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues. A leading hospitality service provider is looking for enthusiastic individuals for a remote Guest Services position.

A leading provider in the plastic products industry is seeking a Service Desk Analyst to join their Health and Care team, providing first-line support to GP Electronic Record customers. This position requires a customer-obsessed individual capable of troubleshooting issues methodically and maintaini

As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. Lead, coach, and develop a UK-based Customer Success team, fostering a culture of collaboration, accountability, and continuous improvement. Specializ

A cybersecurity firm is seeking a Senior Customer Success Engineer to serve as a technical partner within customer success teams. This role will focus on accelerating time-to-value for customers, providing expert technical guidance, and collaborating with the account team. Candidates should have ove

This remote-first position requires excellent communication skills, as well as a proactive approach to improving customer experience. A leading technology company is looking for a Team Lead, Customer Support - EMEA to manage and mentor a global team of Support Engineers. You will work closely with v

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Experience in customer success, support, or account management. If you27re tech-savvy, solution-oriented, and eager to grow i

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to lead customer marketing initiatives that enhance product adoption and advocacy. Responsibilities include executing marketing programs, creating customer-facing content, and collaborating with various teams to improve cus

A progressive technology company in Greater London is seeking a motivated Customer Success Manager to join their new and evolving sales team. This role offers the opportunity for personal career growth in a flexible remote environment, complemented by regular in-person collaboration and chances to a

Luxury Travel Consultant – Customer Experience (Remote). This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. Provide responsive and professional customer support via phone, email, and on

In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. We are currently looking for a Global Head of Customer Success. Own global success metrics such as churn, expansion revenue, net retention, and cust

A financial technology company is seeking a Senior Customer Solutions Specialist in the UK to lead customer support for private equity clients, delivering exceptional technical assistance and collaborating across teams.

Ready to bring your technical expertise to a role where every conversation, every demo, and every solution truly makes an impact? At Actionstep, we're looking for a Pre‑Sales Customer Solutions Engineer who thrives at the intersection of technology and customer success. The Pre‑Sales Customer So