You will work with residents based on their personalised support plans which will continue to evolve based on progress (SMART support planning and risk assessing). We use a framework of positive risk ...
It will be important to be able to spot trends and patterns in resident's demands and identify barriers in the wider system that need to be unblocked to enable us to deliver the most effective and ...
Head of Disrepairs Overview This role is instrumental in managing housing disrepair, requiring a blend of leadership, technical expertise, and a resident-focused approach to ensure properties are ...
Undertake resident welcome meetings ensuring they are fully conversant with the development, how it operates and are aware of all that it has to offer. * Assist residents, guests, extended family and ...
Safe storage of packages if resident is unavailable when delivery arrives (to be stored for no more than 48 hours unless prior consent is requested by the resident for an extension) * All packages to ...
To deliver the Councils Building Safety Resident Engagement Strategy. * To review and amend as required the Building Safety Resident Engagement Strategy. * Liaison with Building Safety Regulator as ...
Support resident complaints, working alongside the complaints team to ensure swift and fair resolution. * Conduct investigations and document outcomes transparently, including in anti-social ...
... resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team ...
Manage admissions, occupancy, and resident care plans, ensuring each resident's needs are met with a person-centered approach. * Handle budget management, resource allocation, and financial planning ...
You will lead the rent and service charge setting processes, including Member sign-off and resident engagement. Managing relationships with elected Members, senior managers, and external stakeholders ...
Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOUYou don't need any specific ...
Act as the first point of contact for resident inquiries, offering advice and assistance on a range of housing-related issues. Handle requests via phone, email, and in-person drop-in sessions
Resident Support: Act as the first point of contact for residents needing assistance with maintenance issues, ensuring prompt and friendly service. * Preventative Maintenance: Assist in scheduling ...
To ensure that a detailed daily log is maintained for any incidents, resident requests and shift handover. * Liaising with our health and safety consultant to ensure that all risk assessments on site ...
Resident Support: Build trusting relationships with residents to support their emotional, social, and physical needs. Assist residents in personal care tasks, including bathing, dressing, and hygiene ...
... and non-resident individuals, trustees, and family offices on various UK tax legislations affecting their investments.- Assist in pre-immigration and emigration planning, trust creation and ...
Working to ensure residents most in need are able to access housing services and advice with ease. You will liaise with a number of departments within the council ensuring the service is accessible ...
Acting as the primary point of contact for any resident or guest requests, resolving issues efficiently and with discretion. * Maintenance Coordination: Identifying any building-related issues and ...
Foster relationships with schools, colleges, and training providers to support the educational goals of both staff and resident children. General Administration: Handle all incoming mail, conduct ...
Safeguard residents from harm or abuse and manage risks effectively. Ensure timely assistance from care staff for residents. Assist with recruitment and mentor new care staff. Oversee medication ...
Safe handling of resident's keys Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that ...
Picture a place where every detail is thoughtfully designed, every interaction leaves a mark, and every resident feels truly at home. This role is about more than leasing apartments; it's about ...
A typical visit will involve assessing a resident's energy needs and exploring ways to lower their bills, such as: * Energy-saving advice, like supporting people... ZIPC1_UKTJ
Develop and maintain a professional understanding of resident representatives including any Owner's Associations, encouraging frequent and open communication and information flows on relevant ...