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At Rozies, we’re more than a cupcake and coffee shop; we’re a creative hub for beautifully crafted sweet moments. Known for our high-quality coffee and lovingly baked cupcakes, we also specialize in delicate macarons, fudgy brownies, chunky cookies, and most importantly; show-stopping celebration cakes. As we expand into a new chapter, we’re looking for a talented, detail-oriented Cake Artist. This role is perfect for someone who thrives on styling, creativity, and fine craftsmanship, and who understands that a wedding cake is not just dessert, it’s a centrepiece. Whether you’re hand-piping sugar flowers or stacking tiers with precision, you’ll be creating edible masterpieces that leave a lasting impression. If you’re passionate about artistry in baking and love working in a warm, supportive environment, Rozies could be your perfect match. What You’ll Do: 🎂 Bespoke Cake Design: Create elegant, bespoke wedding and celebration cakes that reflect each client’s unique style. From romantic florals to modern minimalist designs, your creativity will shine through in every tier. 🎨 Styling & Craftsmanship: Showcase your attention to detail through delicate sugar work, hand-crafted decorations, and exquisite finishing. You’ll bring flair and finesse to each design, ensuring it’s both visually stunning and delicious. 🧁 Signature Bakes: Support our sweet selection with beautifully styled cupcakes, delicate macarons, rich brownies, and cookies. Every bite reflects Rozies’ standard of high quality and charm. 📐 Precision Baking: Follow and refine recipes with care and accuracy. At Rozies, we value consistency, flavour, and a polished aesthetic in every product. 🧽 Workspace Elegance: Maintain a clean, organized, and inspiring space — because great artistry begins in a beautiful environment. 📦 Inventory & Prep: Help manage ingredients and supplies, making sure your creative tools are always on hand. 💬 Client Interaction: Occasionally liaise with clients to understand their vision and ensure each bespoke cake is tailored to perfection. Warmth and professionalism are key. 🤝 Team Spirit: Collaborate with a passionate and friendly team who love what they do. You’ll be working closely with Rosy and the baking team to deliver magic, one slice at a time. ✨ Strong passion for wedding and celebration cake design ✨ A creative eye and a flair for styling, colour, and composition ✨ Skilled in sugar work, fondant, piping, and modern cake techniques ✨ Previous experience in a cake studio or bakery preferred ✨ Culinary or pastry school training is a bonus ✨ Excellent attention to detail; both in taste and visual finish ✨ Strong time management, especially with made-to-order creations ✨ Great communication skills and a positive attitude ✨ Flexibility to work early mornings and some weekends, especially around events At Rozies, baking is a joyful expression of creativity and care. We believe in making each customer feel special; whether it’s through a handcrafted cupcake or a stunning wedding showpiece. If you're an artistic soul with a passion for cake design, we’d love to welcome you into our family-run team. 🎀 Bring your artistry to Rozies and help us craft unforgettable sweet moments. Apply now and let your creativity take the cake!

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Overview of the role: We are looking for a professional, responsible, outgoing bartender to join our amazing team at Westwood. If you are fun and friendly and passionate about what you do, then we would like to hear from you! Join our team and you can build your career with us at Westwood! A bartender is responsible for providing a consistently high level of customer service and guest experience within the venue, including bar, dining and events space. A bartender uses their extensive product knowledge to create a personalised experience for every guest. EPIC Perks: Share of service charge 50% discount for you & + 5 friends at any of our venues! Access your wages via Wagestream at any time Your birthday lunch on us! Group wide Learning and Development opportunities Generous employee referral scheme - work with your friends! About you: Prior experience in a similar role is needed A fantastic attitude and interest to learn Good level of English and communication skills All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC). If you think you could be part of the ETM family, then apply today!

Business Development Manager – B2B Sales (IT Products) 📍 Location: Hounslow, United Kingdom 🕒 Hours: Full-time, 40 hours/week (Mon–Fri, 10 AM to 6 PM) 💷 Salary: £29,000 – £35,000 per annum (depending on experience) 📄 Visa Sponsorship Available – Skilled Worker Route About Us Unlimited Trends Ltd is a fast-growing IT hardware wholesaler based in Hounslow, specialising in the supply of high-quality refurbished and new MacBooks, laptops, and computer accessories. We serve B2B clients across the UK and beyond, including resellers, IT service providers, and corporate buyers. We’re now hiring a Business Development Manager to join our growing sales team and help expand our client base through strategic B2B partnerships. Key Responsibilities Identify, contact, and convert new B2B sales opportunities Build and maintain strong relationships with existing clients Negotiate bulk pricing and contracts with commercial buyers Represent Unlimited Trends Ltd at trade shows and industry events Maintain accurate records in the CRM and generate weekly sales reports Collaborate with the logistics and support team to ensure client satisfaction What We’re Looking For Minimum 1–2 years of B2B sales or business development experience Background or interest in IT hardware (MacBooks, laptops, accessories) Excellent communication, negotiation, and interpersonal skills Ability to work independently and meet sales targets Fluent English (written and spoken) Candidates must have the right to work in the UK or be eligible for a Skilled Worker visa Working Hours Full-time: 40 hours per week Days: Monday to Friday Time: 10:00 AM – 6:00 PM (with 1-hour unpaid lunch break) Benefits Competitive base salary plus performance-based bonus Skilled Worker visa sponsorship available 28 days paid holiday (including bank holidays) Fast-paced, entrepreneurial environment Growth opportunities within the company 📩 How to Apply Please send your CV and a short cover letter to Mention in your application if you require Skilled Worker visa sponsorship.

🍷🧀 Job Opportunity at Rind – Join Our Cheese, Wine & Charcuterie Family! 🧀🍷 Are you passionate about cheese, curious about wine, and obsessed with a good grazing board? We’re looking for someone who’s just beginning their journey into the world of wine and wants to grow with us at Rind – our neighbourhood cheese, wine and charcuterie bar & deli. Whether you’re already a flavour fanatic or just starting to explore what makes a Comté sing with a splash of chilled Chenin, we’d love to hear from you. About You: You love cheese, charcuterie and all things delicious. You’re keen to learn more about wine – no need to be an expert (yet!). You’re friendly, enthusiastic and enjoy chatting to customers about food & drink. You’re up for rolling your sleeves up in a small, busy team and making things happen. Hospitality and retail experience is an essential . What You’ll Do: Serve guests in our cosy bar and deli – offering wine pairings, cheese boards and good vibes. Learn about our producers, products, and stories behind them. Help prepare simple deli items, restock shelves, and keep the space looking sharp. Be part of tastings, training and events as we grow together. Ordering, stocks, staff training, costs, rotas etc Why Join us ? We’re a small, independent business with big plans and a love for proper produce. If you’re passionate, curious, and want to learn and develop in the world of cheese and wine – we’ll support you every step of the way.

Overview of the role: We are looking for a professional, responsible, outgoing bartender to join our amazing team at Westwood. If you are fun and friendly and passionate about what you do, then we would like to hear from you! Join our team and you can build your career with us at Westwood! A bartender is responsible for providing a consistently high level of customer service and guest experience within the venue, including bar, dining and events space. A bartender uses their extensive product knowledge to create a personalised experience for every guest. EPIC Perks: - Share of service charge - 50% discount for you & + 5 friends at any of our venues! - Access your wages via Wagestream at any time - Your birthday lunch on us! - Group wide Learning and Development opportunities - Generous employee referral scheme - work with your friends! About you: - Prior experience in a similar role is needed - A fantastic attitude and interest to learn - Good level of English and communication skills All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC). If you think you could be part of the ETM family, then apply today!

We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: - Greet and assist customers with warmth, professionalism, and attention to detail - Handle customer inquiries and take orders in person, online, and via phone - Upsell and cross-sell products based on customer preferences - Manage till operations and handle cash/card transactions accurately - Coordinate with the kitchen team to ensure timely order preparation and delivery - Assist in maintaining the cleanliness and visual presentation of the front area - Package cakes with care and attention - Help manage order tracking and customer follow-ups when needed - Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: - Friendly, approachable, and confident in engaging with customers - Excellent communication skills in English (additional languages are a plus) - Detail-oriented and reliable under pressure - Positive attitude and strong team spirit - Willingness to learn and grow within a creative, fast-paced environment - Previous experience in retail, hospitality, or customer service is an advantage - A natural sense of presentation and appreciation for cakes and aesthetics ** Note:** We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: - Staff discounts on cakes and treats - Supportive, friendly working environment - In-house training and development - Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!

Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : · To be proactive with contributing to the success of the department · Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. · To ensure all procedures pertaining to revenue capture are up-held at all times · To minimise wastage at all opportunities · To actively promote an energy efficient culture throughout the department · To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. · Positive working relationships are established and maintained with colleagues throughout the Hotel · Customer feedback, both positive and negative are responded to appropriately and efficiently · Information on customer service problems is gathered in order to improve the service offered · A positive personal image is maintained at all times · The needs of the customer are kept in balance with the needs of the organisation · All guests are received and offered assistance in a positive manner at all times · To answer all telephone calls in a polite and professional manner · Table bookings are handled according to departmental procedures · Back and front of house service areas and equipment are prepared, maintained and cleared · Bars, dining rooms and function rooms are prepared, maintained and cleared · Assistance is given in the maintenance of food displays · Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures · Cleaning is undertaken within the food and beverage areas as required · Dining areas are prepared according to the requirements of business · Food is served promptly, accurately and according to the standards of the department · Drink orders are taken and served following departmental procedures · Wine orders are prepared, taken and served accordingly · Customer satisfaction is monitored throughout the meal and any remedial actions taken as required · All customer feedback, positive and negative is reported to the Team Manager or Supervisor · Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures · To adhere to all Health and Safety Requirements as required by Hotel · To adhere to the Food Hygiene Regulations and Licensing Laws · To adhere to the requirements of the Data Protection Act at all times

Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.