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Freight Operations Account Manager Feltham £30,000 - £35,000 Base Our client is a market leader in UK & EU gateway logistics solutions, located in Feltham. They have a rich history, trading since 1999. They offer specialist bespoke solutions for the international freight forwarding industry, e-commerce business, global courier & postal systems. This role sits within an Operational department working as part of a varied and diverse operation logistics team. Responsibilities and Duties Working as a key part of the team, you will be responsible for a wide range of activities. Activities may include: Client Account Management • Act as the main contact for assigned accounts, building strong, long-term relationships., • Ensure timely delivery of solutions and communicate progress to stakeholders., • Prepare accurate invoices, maintain billing records, and support month-end reporting., • Coordinate with freight forwarders and third parties for quotes and timely shipments., • Partner with marketing to maintain brand visibility and monitor market trends., • Provide cover for colleagues during busy periods. Qualifications and Skills Essential • A highly motivated professional with a passion for delivering results., • Minimum 3+ years’ experience in freight forwarding or international logistics., • Proven track record in account management or a similar client-facing role., • Solid understanding of international trade regulations and customs clearance processes (UK and global)., • Demonstrated ability to deliver client-focused solutions and anticipate customer needs., • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels., • Strong organisational skills and the ability to manage multiple projects simultaneously with attention to detail., • Flexibility to travel to designated markets as required. Desirable • Previous involvement in export projects and familiarity with export operations., • Leadership experience managing projects or small teams., • Excellent communication, negotiation, and problem-solving skills., • Proficiency in MS Office and relevant software tools., • Strong listening, negotiation, and presentation abilities., • Additional language skills (e.g., Spanish, Portuguese, Mandarin) are a plus for supporting Asia and Latin American markets.

Scott Dunn is an award-winning luxury tour operator creating tailor-made vacations to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-vacation evaluations. Role Purpose Join our specialist Africa sales team as a Travel Consultant or Senior Travel Consultant and help craft unforgettable journeys that ignite a deep passion for travel in our guests. As a brand ambassador for both Scott Dunn and the African continent, you will showcase our exclusive portfolio of luxury accommodations and exceptional experiences. This role involves full ownership of the sales process—designing and delivering bespoke, high-end holidays tailored to the needs of our discerning clientele. You’ll create unique experiences across some of the most sought-after destinations in Sub-Saharan Africa, including South Africa, Zambia, Zimbabwe, Namibia, Mozambique, Tanzania, Kenya, Rwanda, Uganda, Madagascar, Mauritius, and Seychelles. Additionally, you will support select destinations in the Middle East—such as Jordan, Egypt, Oman, and Morocco—as well as island getaways like Mauritius. Responsibilities • To take ownership of all aspects of selling and booking a holiday, including written and verbal quotations and holiday documentation, • To conduct pre departure calls and post trip calls for feedback and for new enquiries, • To work towards individual and team sales targets and meet Key Performance Indicators, • To develop excellent product knowledge for immediate sales area but also within all areas of the Scott Dunn portfolio, • To support all marketing initiatives including brochure production, website management, email campaigns, PR and promotional events, • To meet guests on a face-to-face basis when required, • To learn and become proficient on GDS airlines systems and Scott Dunn IT software, • To work closely with all departments and Sales teams Duties The duties that derive from these responsibilities include but are not exclusive to: • Taking responsibility for the guest journey from first contact to post travel and repeat travel, • Demonstrating excellent attention to detail and accuracy in all communication with guests, • Speaking to all guests on the phone and organising their holiday, by effectively listening to the guest and their requirements, • Meeting guests at their request, • Using sales skills to convert into bookings, • Responding to all enquiries in an efficient and timely manner, • Handling high volumes of guest phone calls during peak periods, • Management of invoices including handling payments, collecting guest details and organising pre-arrival information, • Completing all travel documentation within specified time frames, • Maintaining contact with guests between booking and departure date, including arranging all concierge requirements, • Recording essential data and information using Scott Dunn’s IT software, • Acting on any feedback or complaint swiftly to ensure a great guest experience, liaising with the Guest Relations Executive where necessary, • Booking of guest flights and managing reservations through Travelport, • Attending all internal and external training courses, • Conducting familiarisation trips abroad and presenting back to teams and update website, • Attending trade shows, and promotional events in the UK and abroad, • Training colleagues with knowledge gained from areas visited, • Accounting for costs and margins on each booking, • Contributing to the team over and above standard sales and service requirements, • Such other duties as management may reasonably require from time to time About You A dedicated sales professional with a deep passion for showcasing Africa’s unique value, from its vibrant cultures and breath-taking destinations. A Strong storytelling and presentation skills to inspire and match guest with their perfect tailormade trip. Cultural awareness and ability to represent Africa authentically and respectfully. Skilled at telling Africa’s story in a way that inspires trust, sparks curiosity and drives sales. If you are new to the sales world and looking to enter as a Travel Consultant, naturally, travel will be a deep passion of yours, but previous travel sales experience is not essential. If you are applying as a Senior, you will have acquired experience across the key product areas through extensive Africa Travel accompanied by Travel Sales experience. Other requirements for both roles include: • Sales driven with a keen eye for numbers, • Enthusiastic and polite telephone manner, • Excellent attention to detail, • Proven organisational skills, • Previous experience of delivering exceptional customer service Values & Behaviours All employees must promote, understand, and apply Scott Dunn’s workplace values. These are embedded in all roles and applicants must evidence the values as part of the application process. • In the know - Start by listening. We take the time to understand our guests’ and colleagues needs. Be Precise. We take pride in getting every detail right. Own it. We deliver on commitments we make., • In the Detail - Love learning. We energetically seek out and share new ideas and insights. Embrace feedback. We continuously seek to improve by sharing and accepting honest feedback. Work with the best. We attract, retrain and partner with the best., • Inspiring - Look to the future. We constantly seek opportunities to make travel memorable and sustainable. Be more we. We work together collaboratively and value different viewpoints. Win together. We celebrate each other’s successes and have fun. Location We aim to find someone who would be office based in our London, Hammersmith office. Why work for Scott Dunn In return for your expertise and commitment to our values of in the detail, in the know, and inspiring; • We support your career growth – We provide you with career progression aligned with your chosen career path, access to internal job opportunities across Scott Dunns global offices, as well as across 30+ brands spread across 93 cities worldwide as part of Flight Centre Travel Group, • We give you the tools to succeed – We provide personal and professional development enabled by our award-winning Learning and Development team, comprehensive familiarisation, and educational trips, unlimited access to LinkedIn learning amongst other professional and personal development platforms, as well as 1 hour for your own development each week., • We recognise and reward your success and loyalty – We run commission and bonus incentive schemes to compliment competitive salaries, as well as a company loyalty scheme, which includes a personal travel fund for each staff member and 23 days annual leave plus bank holidays that rises by 1 day per each year of service (up to a maximum of 30)., • We celebrate your excellence – With monthly, quarterly, and annual recognition schemes and awards, alongside the opportunity to win a place at Flight Centre Travel Groups annual Global Gathering, we celebrate excellence in all forms., • We provide you with a wide-range of job and industry-perks – We can offer you subsidized private healthcare, a contributory pension scheme, staff travel insurance, 3 days of paid volunteering leave, access to cycle to work and season ticket loan schemes, a dedicated in-house team who are your source for exclusive industry discounts for personal and work-related travel, as well as share options in Flight Centre Travel Group amongst much, much, more! Diversity, Equity, and Inclusion At Scott Dunn we champion equality, diversity, and inclusivity in all its forms and are signatories of both the Race at Work and the Diversity in Hospitality, Travel & Leisure charters. As part of our commitment to diversity, equality, and inclusion we are committed to ensuring our recruitment process is inclusive and recognises the value of differences. Should you require any support or accommodations as it relates to our recruitment process, please contact for further information or alternative application processes to support your requirement. Apply You do not need to meet all the requirements to apply for a position at Scott Dunn. Should this role be of interest to you we would welcome your application.

We are seeking a Marketing Manager to join our UK Metals Expo event team within our Manufacturing Portfolio to drive impactful marketing initiatives to support this industry-leading event. This role is full-time, hybrid and based in Twickenham 3 days per week with the flexibility to work from home 2 days per week. The ideal candidate: • Proven experience in marketing, ideally in events or a similar industry., • Expertise in both digital and traditional marketing channels., • Strong copywriting, content development, and project management skills., • Experience with CRM, marketing automation, and analytics platforms (such as HubSpot, Google Analytics, etc.)., • Excellent communication skills and experience with stakeholder, people and budget management, • Ability to work in a fast-paced, results-oriented environment. Preferred, not essential: • Experience and knowledge of the metals, manufacturing, and/or engineering industries, • Enjoys networking and being sociable, • Enjoys travelling Role Responsibilities: Marketing Strategy & Campaign Development: • Develop and execute comprehensive marketing strategies for UK Metals Expo., • Manage the full marketing lifecycle, from concept to execution, including audience targeting, content creation, and post-campaign analysis., • Collaborate with event stakeholders, including sales teams and sponsors, to ensure alignment on goals and messaging. Digital Marketing: • Lead the development and optimisation of digital campaigns (including email marketing, social media, SEO/SEM, and PPC) to drive event awareness, registrations, and engagement., • Oversee the management of event websites, ensuring they are regularly updated and optimised for SEO, user experience, and lead generation. Content Creation & Management: • Develop compelling and engaging content tailored to the event's target audience, including promotional materials, press releases, blogs, and case studies., • Collaborate with external agencies and freelancers as needed to produce high-quality creative content. Data-Driven Decision Making: • Track and analyse marketing campaign performance using metrics and KPIs to measure effectiveness and identify areas for improvement., • Utilise CRM systems and marketing automation tools to segment, nurture, and engage audiences effectively. Stakeholder Management: • Build and maintain strong relationships with key internal and external stakeholders, including exhibitors, partners, media, and industry associations., • Work closely with the events team to ensure consistent brand messaging and a seamless marketing experience. Budget Management: • Manage the marketing budget, ensuring that spend is aligned with strategic priorities and delivers a strong return on investment. Team Support: • Provide practical support to junior team members, including Marketing Executives, Assistants and Interns, by modelling good practice and helping them coordinate tasks, progress campaigns, maintain community connections and deliver successful events. Who are we? Easyfairs is a pan-European event company. We organise and host more than 200 events in 14 countries (Algeria, Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom) and we manage eight venues in Belgium, the Netherlands and Sweden. Our passion is to bring business communities and communities of interest together. We strive to “easify” the life of our customers and increase the return on their investment of time and money through all-in formulas, advanced technology and a customer-centric approach. The Easyfairs Group employs over 800 highly committed talents. Our commitment to excellence has been recognised several times. We were named Belgium’s “Entrepreneur of the Year®” in 2018 and Deloitte has named us a “Best Managed Company” seven years running (2019-25). The company is ranked 11th in the list of the world’s leading exhibition companies. We are also proud of being on the "Sunday Times Best Place to Work 2025" list! Benefits: 🎂 Birthday Day off 🏡 Flexible working as well as hybrid working 👶 Enhanced family pay (maternity & paternity) 🚲 Cycle to work scheme 🚂 Interest free travel loans 📚 Free online academy to focus on professional development and upskilling 🧠 Specialist external performance coach services available to all employees 🤝 Employee assistance programme 👩‍⚕️ 24/7 access to our virtual GP service 🏆 Long service awards 💰 Pension as well as offering salary sacrifice 👪 Life cover 🔒 Group income protection 🍾 Fully stocked beer & wine fridge in the office 🎉 Regular company socials organised throughout the year We understand that applicants can be put off applying for a job if they feel they don't fit all of the requirements. If you're excited about working for us and have most of the skills/ experience we're looking for, please go ahead and apply! Here at Easyfairs, we are passionate about the power of fostering a diverse, equitable and inclusive environment for our team to thrive in. We are proud to be an Equal Opportunity Employer.

Position Title:Senior Customer Development Manager (QSR) Position Type: Regular - Full-Time Requisition ID: 39240 Senior Customer Manager. About McCain. At McCain, we’re feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That’s why we’re dedicated to ensuring our core values—Family, Authentic, Trusted, and Quality—shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! Why join the McCain family. • Your Life – we’re here to help you fulfil your potential, flourish, and thrive in work and life., • Your Success – work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success., • Your Impact – we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business. About The Role. In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy. We’re looking for someone who can elevate our major QSR bakery relationships by combining customer obsession with sharp, insight-led strategy. You’ll create meaningful engagement, unlock profitable volume growth, and build lasting, high-value partnerships. • Think Big and Plan Role In this role, you won’t just plan — you’ll shape the future of your sector. Working hand-in-hand with our Category, Culinary, and Marketing teams, you will: • Pinpoint and prioritise high-value prospects with real growth potential, • Spot exciting bespoke NPD and EDP opportunities that set our customers apart, • Be Customer Obsessed You’ll Lead With Curiosity, Energy, And a Deep Commitment To Delivering What Customers Truly Need. Your Focus Will Be To • Strengthen and grow existing customer relationships with fresh ideas and proactive engagement, • Bring sharp rigour to performance tracking so we’re always ahead of the curve, • Act Like an Owner You’ll Take Full Command Of Your Sector — Treating It Like It’s Your Own Business. You’ll Be Empowered To • Hit and exceed volume and profitability targets by retaining customers, expanding their baskets, and unlocking new wins, • Use Salesforce as your command centre for pipeline management and customer insights, • Bring Out the Best in Our People You’ll Be a Connector, Collaborator, And Energiser — Building Trusted Relationships Across The Organisation To Deliver Outstanding Results For Customers. You’ll Partner Closely With • Procurement, Supply Chain, Commercial Finance, Marketing, Agriculture, Category, and Culinary teams to bring every brief to life with precision and impact. Leadership Principles. Our principles, each with related practices, guide our actions across the organisation. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles. We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success. We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success. We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together. We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain. Accountabilities. What You’ll Bring to the Role Experience You’ll thrive here if you bring: • FMCG experience — You know the pace, the pressure, and the opportunities of the FMCG world., • A strong track record in sales and account management — You’ve delivered results, built relationships, and grown business., • Profit & Loss ownership — You’re confident managing the numbers and steering commercial performance., • Experience working with franchisee models — You’ve navigated the dynamics of franchise-led businesses., • Exposure to bespoke product development (EPD/NPD) — You know how to help customers bring tailored ideas to life. Knowledge To Succeed, You’ll Already Understand • The FMCG food landscape — including current trends and what’s coming next., • The Foodservice environment — you know how it operates, what drives success, and how to add value., • The QSR sector — plus familiarity with key players and how decisions are made., • The potato industry — any insight here is a real advantage. Skills You’ll excel in this role if you can demonstrate: • Strong negotiation, persuasion, and influencing skills — you can read a room, shape a conversation, and move people to action., • Excellent planning and organisation — you’re structured, proactive, and always a step ahead., • Confident presentation planning and delivery — you know how to engage, inspire, and communicate with impact., • Solid Microsoft Office capability — from building sharp decks to managing data with ease. Location. Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don’t have a set expectation of exactly when you need to be in the office – however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that’s the best way for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough – 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they’re in the office, and balance that with working from home to ensure they get a good life-work balance. The Benefits Of Working For McCain. Although we do encourage you to taste the goods you’ll be pleased to know we don’t pay you in ‘chips’. For working hard, you’ll also get a great salary and some pretty good benefits including: • A generous Car Allowance, • An achievable yearly bonus based on personal performance., • An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay, • Flexible holidays – where you can buy & sell up to 5 days holiday per year, • Optional health cash plan, • Cycle to work scheme, • ‘Chips In’ Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5-year growth plan that presents development & progression opportunities for those who seek it out. The McCain Experience (standard Across All Job Postings). We are McCain: this statement is about our power collectively and our importance individually—your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we’re better together. McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please ___and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s ___ and ___, as applicable. You can understand how your personal information is being handled ___. Job Family: Sales Location(s): GB - United Kingdom : England : Scarborough Company: McCain Foods (G.B.) Ltd

All the lodges on site are under private ownership with the owners having exclusive, long-term contracts in place for Together Travel Co to cover all aspects of sales, marketing, and operations. To adopt PPM (Planned, Preventative Maintenance) techniques to preserve the longevity of the Together Tra

Fantastic new role are you from a Commercial/ Marketing background within the travel sector if so carry on reading !!! As a Commercial and Marketing Manager, you'll play hands-on role to support and lead the commercial strategy across marketing and product functions. Performance & Data-Driven Decisi

Develop and execute the regional marketing and go-to-market strategy Translate global brand and product plans into relevant, insight-driven regional campaigns Work with sales to shape positioning, sales materials, and pipeline messaging Gather market intelligence and act as the voice of the region t

Fantastic new role are you from a Commercial/ Marketing background within the travel sector if so carry on reading !!! As a Commercial and Marketing Manager, you'll play hands-on role to support and lead the commercial strategy across marketing and product functions. Performance & Data-Driven Decisi

A leading travel tech firm in Greater London seeks a Senior Product Marketing Manager to develop impactful marketing strategies that drive hotel success. Candidates should have 5+ years in B2B SaaS marketing and a passion for the hospitality industry.