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We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets. [Job Description] We're proud to offer: • Fantastic working hours, • Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu, • Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work, • Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line, • Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform, • 50% off your food every time you dine with us for you and 3 friends, • Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon, • sourced from certified sustainable sources, Zero use of Species classed as MCS "Fish to Avoid", • 1/3rdof our Restaurant menu is plant-led and we are proud member of the Global Tuna Alliance, • Free trip to Japan! - our Annual Awards ceremony celebrates your success - with the winners being awarded a trip to Japan Come roll with us and be part of something big. Celebrate global success across: • Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento), • Our Taiko manufacturing and distribution centre, • 63 YO! restaurants, • 50 major retail partners Own it, Care About It, Make it Exceptional, Win Together. Ready to Roll? Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...

ABOUT THE ROLE As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOU To join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be

Are you a qualified Chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? Working as a Second Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. Here at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. NEED TO HAVE A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent A good understanding of nutrition Experience of working with fresh seasonal food The ability to create a warm and welcoming environment within our home Confidence engaging with residents to create appetising and nutritious menus Good understanding of HACCP NEED TO DO Manage the kitchen in the Head Chef's absence Assist Head Chef in menu development Work with fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards Create a warm, efficient and fun environment Work within budget Complete regular audits Manage stock control REWARDS PACKAGE Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK *Terms & conditions apply If you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebrate life, Barchester is the place to be. 0508

Overview of the Company dnata is one of the world’s largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience. dnata Catering and Retail is one of the world’s leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers’ experience. What’s the purpose of role: Supporting our business with the food costings for menu production. You will collate, present and distribute contractual menu information and will participate in the menu presentation process ensuring accurate detail of new menu requirements is captured. This role can be based at our London Heathrow unit. Initially we are looking to recruit on a fixed term contract for 12 months with the potential of it leading to a permanent position within the team. What you’ll be doing: • You will be expected to obtain, present and distribute all contractual menu information in a timely and professional manner., • Oversee accurate cost build of product componentry within our airline customer menus to agreed specifications., • You will ensure all costing data, specifications and pricing information is updated and maintained as required, • You will participate in the menu presentation process preparing any pre presentation menu costs and specifications. You will be required to record detailed notes ensuring any changes are captured including alterations to recipes and product dish weights. Photography of agreed meals will also be required., • Support management on a day to day basis using airline account expertise and system reports to advise on key information such as loading charts, specifications and recipe build/methods, • You will use airline customer dedicated systems as required to obtain and/or upload menu, loading and pricing information as required, • You will cleanse and manage data and systems on an ongoing basis., • We will assist with the management of product daily updates and support any procurement related initiatives with appropriate costings activity. This list is not exhaustive, accountabilities may vary dependant on locality or role complexity and may include any other duties considered reasonable by the line manager. What you’ll have: • Good understanding of food and food production methods, • Computer literate with good Excel and Word skills, • Ability to adapt to different databases including in house systems, • Financial awareness and understanding of pricing policies including food cost and labour values, • Commercial and Contractual awareness, • Ability to multi task, work within strict time frames and meet deadlines, • High level of analytical and numerical skills, including attention to detail and accuracy, must be methodical, and logical in their approach to work, • Confidence to challenge data in pursuit of accuracy, • Flexibility to travel between catering units across the UK as required in order to support the business process

Job Title: Supply Planning Manager Location: Brentford Contract: Full Time 6 month contract Department: Operations Reporting to: Head of Operations Aromatherapy Associates has been sharing the therapeutic powers of essential oils for over 40 years. The Brand was founded in 1985 by Geraldine Howard & Sue Beechey, therapists that had trained under the renowned aromatherapist Micheline Arcier, who can be traced back to the modern-day founders of aromatherapy. It was then that they experienced first-hand the powerfully positive effects of essential oils on our physical and emotional wellbeing. As a Company we have a family culture and live by one of Geraldine’s beliefs: “It’s more than just a business, it’s a way of life”. The brand is present in over 50 markets globally with Regional Sales offices in the UK, US and Hong Kong. Distribution is across Spa, Retail, Online Retailers, E-commerce and Distributor partners. As aromatherapy experts, our vision has remained constant for a generation – sharing the power and therapeutic effects of natural essential oils. Our award-winning blends have gained recognition across the beauty world for their transformative effects on the mind, body and skin. Expertly hand-blended in our London laboratory, our essential oils and unique active botanicals have created innovations in body and skincare. We care deeply about the ingredients we use and how we deliver them to you. We take a mindful approach to the origins, workers wellbeing and certification of all our oils and botanicals, with a commitment to evolving our support for global community projects. Our sustainability vision is an ongoing endeavour, along with our desire to create the very best aromatherapy products, so you can enjoy beautiful, glowing, healthy skin, free from harsh chemicals and unnecessary synthetics. Code of best practice: Act as an ambassador of a world-class brand and deliver our products and services in accordance with the Standard Operating Procedures to ensure customers receive the expected and desirable level of customer service through a sincere approach of professionalism, valuable parting of knowledgeable advice, unsurpassed quality of delivery and genuine attention to customer fulfilment and experience. Overview of the role The Supply Planning Manager will lead and support the supply planning function, ensuring accurate forecasting, robust inventory management, and efficient component and finished goods supply across the business. This role is highly analytical and hands-on, requiring strong Excel capability, an understanding of production planning processes, and the ability to manage a team within a fast-paced and scaling environment. The ideal candidate will combine strategic planning with operational execution, ensuring the supply chain runs efficiently, data integrity is maintained, and best practices are consistently applied. Key Responsibilities Forecasting & Data Management • Support the supply planning team in building, managing, and maintaining forecasting models for finished goods and componentry using advanced Excel tools., • Oversee the development and maintenance of line sheets for Bill of Material (BOM) lines to ensure accurate production planning., • Oversee componentry and finished goods inventory purchasing, including negotiating MOQs (Minimum Order Quantities) and unit pricing to optimise cost and stock availability., • Support the team in managing all finished goods and component inventory and coordinating transfers between stock locations and within the supplier base to meet production requirements., • Ensure obsolete lines are managed effectively, including utilisation planning and write-off processes., • Ensure that supply chain provides accurate and timely data to support company EPR (Extended Producer Responsibility) waste reporting., • Lead, mentor, and develop the supply planning team to drive performance, accuracy, and efficiency., • Work cross-functionally with Operations, Finance, Development and Commercial teams to align supply planning with business priorities., • Promote continuous improvement and best practice across all supply planning processes. Person Specification Experience: • Proven experience building and implementing supply planning frameworks and in-stock strategies using Excel., • Strong understanding of production planning and demand forecasting., • Experience within a scaling or fast-growing operation with a focus on implementing best practice processes., • Demonstrated experience managing a supply planning team., • Solid understanding of product master data management., • Proven ability to work cross-functionally and influence key stakeholders., • Proven experience building and implementing supply planning frameworks and in-stock strategies using Excel., • Strong understanding of production planning and demand forecasting., • Experience within a scaling or fast-growing operation with a focus on implementing best practice processes., • Demonstrated experience managing a supply planning team., • Solid understanding of product master data management., • Excellent leadership and team management abilities., • Strong communication and cross-functional influencing skills., • Highly numerate and analytically minded with strong attention to detail., • Organised, proactive, and able to manage multiple priorities in a fast-paced environment., • Hands-on, and results-driven approach., • Advanced proficiency in Microsoft Excel (modelling, data analysis, and automation)., • Motivated self-starter who thrives in a dynamic and evolving business., • This role is based in Brentford, Middlesex and is 2-3 days (Tues & Wednesday) in the office, • This is a temporary 6 month fixed term contract, • This role does not offer sponsorship

Job purpose RICS Registered Valuer with 0-3 years post qualification experience to undertake Red Book valuations for various purposes including secured lending. To undertake rent reviews and lease renewals on commercial properties including offices, industrial and retail. The employee will be an important part of the Professional Team which comprises other Chartered Surveyors and Graduates with specialist knowledge in the following disciplines: Valuation, Lease Advisory, Rating and Leasehold Enfranchisement. Job Dimensions Financial data (budgets etc) Each fee earning member of staff has an annual financial target which would be set based on the employee’s experience and ability. Total number of employees for whom you have line responsibility None initially, however there are junior members of the team who learn by way of shadowing senior members. As part of the Professional team, you will play your part in mentoring the junior members of staff, helping with their preparation for the APC and assisting them as they develop into Chartered Surveyors. Other data Working as part of the Professional team and supported by the Division as a whole, the role is to undertake existing instructions, maintain existing Client relationships by keeping them informed of the progress of their reports and develop new business. The majority of work will involve property situated in South-West London. In some cases, it is necessary to travel outside this geographical area, for example as part of a portfolio valuation. Business generation and client facing business activity is a requirement and necessary for promotion opportunities. Cross-selling will also be rewarded. Opportunities arise from time to time to take on extra responsibility in certain areas ancillary to our core business e.g. APC / Graduate Counsellor, Sustainability Team, Complaints Handling, Anti Money Laundering, IT Committee etc. Key responsibilities Client Management is a key component of this role. It is imperative that both existing clients and potential clients are provided with a prompt and professional service which promotes the Department, Division and ultimately the Firm. Keeping clients abreast of inspection dates and progress of their reports are core components of this position. Responsible for Fee and Cost Management quoting for work and ensuring that all fees and other costs are monitored and processed in a timely way so that income and profit targets are met. As a fee earner, to prepare invoices and liaise with Clients and Accounts to ensure bad debts are kept to a minimum. Business Generation for the Department and firm as a whole which involves social interaction with potential clients, Bank managers, solicitors, accountants etc. The firm also holds numerous social events during the year where you are asked to invite some of you own Clients and host them on the day. Professional and Personal Development to identify and address the relevant development requirements for the job; and ensuring that the appropriate skills and technical knowledge are evident. Compliance and administration to maintain all the relevant professional and in-house procedures and standards, so ensuring good practice and consistency for the department and Company is achieved. Knowledge of changes and developments in professional and ancillary areas and to take steps to expand knowledge of the same. Communications & working relationships Internal • Line manager – for support and to monitor progress, • Departmental colleagues – to support each other and to ensure efficient service, • Other department representatives – to develop cross-servicing opportunities External • Clients – to keep advised of progress, to advise and to take instructions, • Professional bodies – to maintain and develop knowledge, • Other agents/professionals – comparables, market knowledge and negotiation Key performance indicators Financial • e.g. income, profit margins, debtor days, billing times, • Service standards – e.g. up to date knowledge of client needs, • Departmental targeted income Compliance and Administration • Evidence of following the administrative procedures that may include:, • Debtor days/billing times, • 100% reports in standard format, • 100% compliance of QA & Company standards, • Accounts submission on timely basis (timescale – to be agreed) Personal Development • Development plan in place, • Evidence of behaviours as described in Section 7, • Attendance at courses relevant for RICS CPD, • Any additional training deemed necessary, • Assist in the training of OTA / junior staff members as required Person specification Knowledge, skills and experience required Qualifications • MRICS, RICS Registered Valuer with minimum 0-3 years PQE experience is essential Knowledge • Chartered Surveyor with relevant experience of Valuation is essential., • Able to demonstrate an up to date knowledge of professional matters such as the Red Book is essential, • Previous experience of independently undertaking rent reviews and lease renewals is essential., • Able to demonstrate knowledge of potential new markets appropriate to their region / town (desirable), • Able to demonstrate knowledge of current legislation that affects the building, development, marketing and letting of commercial space(desirable), • IT literate, with an ability to use IT as tool to support work, through effective use of databases, websites, in-house templates is essential. Experience • Able to demonstrate ability to develop the skills necessary to generate new clients and jobs (desirable), • Experience of the relevant commercial markets (desirable) Skills • Ability to solve problems effectively and creatively., • Time management able to organise and manage time effectively., • Report / letter writing to produce readable grammatically correct written reports and letters which are clear, logical and persuasive. Behaviours • Influencing clients and applicants to achieve positive outcomes in relation to proposals and working relationships., • Persuasiveness to understand the needs of the client / audience and respond accordingly by modifying or changing the communication style accordingly (written or verbal), • Initiate action to recognises, creates and seizes opportunities to implement plans and ideas to achieve business objectives., • Tenacity to demonstrates perseverance over a period of time to achieve objectives, irrespective of obstacles., • Attention to detail and accuracy ensures that activities and task are handled correctly and completed on time., • Adapting to change ability to respond constructively, enthusiastically and flexibly to changes in team, market and work., • When undertaking site visits these might not be accessible via public transport and therefore access to transport will be required SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment.

Are you passionate about ethical food, sustainability, and making a real impact in the FMCG space? A fast-growing, mission-led organic food company is looking for an ambitious and driven Junior Account Manager to help fuel their next phase of growth 🌱 With a portfolio of established natural food brands available in over 40 countries, this is an exciting opportunity to join a company that combines commercial success with a genuine commitment to health and the environment. The Role: • Manage and grow a portfolio of existing retail and wholesale accounts., • Develop relationships with buyers and stakeholders at all levels., • Support senior account managers on larger UK and EU accounts., • Deliver on sales targets through upselling, new listings, and launching new products., • Drive new business development in key channels (UK & EU)., • Monitor and report on account performance, promotions, and sales activity., • Represent the company professionally at customer meetings and trade events. About You: • Previous sales or account management experience in FMCG is a plus but not required., • Strong organisation skills, attention to detail, and a commercial mindset., • Confident communicator with excellent interpersonal skills., • Comfortable using MS Office, especially Excel and PowerPoint., • Proactive, results-driven, and eager to learn in a fast-paced environment. What's In It For You? • Competitive salary, • Join a values-driven company that puts people and planet first., • Work alongside a passionate, supportive, and mission-aligned team., • Hybrid working model (3 days in SW London office, 2 days remote)., • Flexitime: start between 8.30–10am and finish between 4.30–6pm., • Beautiful riverside office location with great transport links., • Generous product perks: free samples, testing sessions, and staff discount., • Plenty of room for growth and development as the business expands. 💡 If you’re excited about sustainable food, have a commercial mindset, and want to be part of a business making real change, this could be the perfect next step in your career. Please get in touch with Evie Coates or click “Apply Now” to be considered for this vacancy. 📞Call: 07441934127 💻Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK. The Despatch Supervisor will be responsible for leading and overseeing the daily operations of the despatch department in a fast-paced food manufacturing and distribution environment. This role ensures all finished food products are picked, packed, and dispatched accurately, efficiently, and in compliance with food safety and quality standards. The position requires strong leadership skills, attention to detail, and the ability to maintain high performance standards while meeting strict customer delivery deadlines. Key Responsibilities: • Supervise, train, and motivate despatch operatives, allocating daily tasks to ensure productivity and accuracy., • Oversee all aspects of the picking, checking, packing, and loading process to guarantee timely and accurate despatch., • Ensure adherence to HACCP, food safety, hygiene, and BRCGS standards. Carry out product checks including expiry dates, labelling, and batch codes., • Monitor and manage stock movements, ensuring 100% accuracy. Implement FIFO stock rotation to prevent waste and maintain product quality., • Work closely with production teams and transport carriers to ensure efficient vehicle loading and on-time delivery., • Enforce safe working practices and compliance with health & safety regulations across the team., • Accurately complete despatch paperwork, carrier documentation, and maintain records. Report on KPIs such as picking accuracy, productivity, and delivery performance., • Proven experience in a supervisory or team leader role within food manufacturing, warehousing, or logistics., • Strong understanding of HACCP and food safety requirements., • Familiarity with BRCGS or equivalent quality standards (desirable)., • Excellent leadership, communication, and organisational skills., • Ability to thrive in a fast-paced environment and consistently meet deadlines., • Strong attention to detail with a focus on quality and accuracy., • IT literate, with experience in Warehouse Management Systems (WMS); knowledge of NAV is advantageous. We're proud to offer: • Opportunity to grow your career alongside with us with available apprentice program, • Brilliant support services designed to enhance your physical, mental and financial wellbeing., • Annual discretionary bonus subject to business and overall performance, • Discretionary Life Assurance, • Discretionary Income Protection, • Group Personal Pension, • Private Medical Cash Plan, • Bespoke reward platform including access to retail, cinema & gym discounts., • 50% off your food every time you dine with us for you and 3 friends., • Contr

Vertex Resourcing Ltd is the exclusively assigned partner for this project and will be managing all applications. Job Description White Rabbit was founded on the belief that no one should have to compromise on good food. With an Italian chef as a co-founder, we've used traditional family recipes and the very best ingredients to create gluten free dishes inspired by Italian classics. We’ve even built our very own gluten free bakery to deliver on our promise. Whilst pizza is our heartland, we’ve also dedicated ourselves to perfecting the beloved Italian-inspired dishes that you were missing, like focaccia, pasta and desserts. As we’ve expanded the range of food we make, we’ve remained true to our ambition to craft delicious, high-quality food that everyone is proud to eat. Our growth has always been driven for and by you, our consumer. It’s an incredibly exciting time at White Rabbit! We’re growing 4x faster than gluten free meal solutions in the market* & we’ve just re-launched. With a new & improved range, brand refresh and our latest investment into custom built equipment at our bakery, we’re truly challenging what it means to be gluten free. We have ambitious growth plans across the next few years, and our core behaviours Be Agile, Be Proud, Be a Leader, are at the heart of that. So, if you’re looking to learn in a fast paced environment with plenty of responsibility, then we’d love to hear from you. What you’ll be doing: In this role, you'll be owning a proportion of the White Rabbit revenue as a fundamental member of the sales team. You will report directly to our Head of Sales and collaborate with multiple members of the team and our customers to deliver growth through share winning plans. • Own the numbers: full P/L management of a range of Foodservice and Wholesale accounts as well as a national retail account with budgets & KPIs to be delivered and variable and fixed spend management, in line with budgets., • A natural hustler: you’re a go-getter, proactively engaging new leads or landing new products, creating engaging sells that focus on White Rabbit’s gluten free credentials., • A customer champion: manage and develop strong relationships with key decision makers at these accounts, working closely with them to understand their needs, develop strategic plans and unlock sales growth., • A brand ambassador: clearly communicate our brand and product strategy externally to customers., • A strategic thinker: develop a strategic plan for accounts across channels, with consideration as to how this fits within the broader business plan for White Rabbit., • A collaborator: you’ll work within dynamic multi-functional teams which include supply chain managers, category managers, brand manager & the bakery team. Perks & Benefits • Be part of our next growth chapter - we’re already the UK’s #2 gluten-free pizza brand and just getting started., • Join an experienced, passionate team making gluten-free food more accessible every day., • Enjoy great benefits: competitive salary, bonus, pension, 25 days holiday plus your birthday off, volunteering days, socials, free snacks, coffee, onsite gym and more., • Gain valuable experience with real opportunities to grow and progress. Requirements We’re seeking a candidate with a minimum of 2 years experience in sales, ideally within a fast-paced challenger brand or FMCG environment. • Ability to negotiate commercially on JBPs, promotional plans, NPD listings etc., • Ability to think strategically & not be afraid to go after new business across multiple channels., • Ability to build & maintain relationships with ease & a strong communicator with all levels of stakeholders (internally & externally)., • Succinct presentation of data through Excel and PowerPoint., • Time management & effective prioritisation to balance growing existing customers and winning new business., • Are committed to continuous improvement, seeking ways to optimise how we do things., • A team player with a collaborative mindset., • A passion for working in a fast paced & collaborative challenger brand environment! Salary: Competitive & Bonus Location: Hammersmith 3 Days Ref: V11687

About Us: 24 Hours Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity. Key Responsibilities: • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience., • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops., • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately. What You'll Need to Succeed: Technical: • Basic Product Knowledge involves understanding the features, benefits, and products available in the store., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn

About Health & Happiness Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments – Baby, Adult and Pet Nutrition and Care – supporting whole-family health and happiness across 8 international brands. As we grow, our people and our culture are essential to our success. We are recognised as a ‘Great Place to Work’ and have over 3,400 employees working globally, both in-office and remotely to support the company’s rapid growth. We are looking for more brilliant people who can turn complex problems into simple solutions. Your role within the team: • We’re looking for a commercially driven Senior Manager, Ecommerce, Retail & Export to lead our growth across key offline and online retail channels (excluding Amazon and DTC), as well as our export markets., • This role will be responsible for developing and executing channel strategies that drive sustainable revenue, profitability, and brand growth., • The ideal candidate is a hands-on commercial leader with strong account management experience, capable of balancing strategic thinking with day-to-day execution., • You should bring a solid understanding of retail dynamics, ecommerce pure players, and export distribution, ideally within the pet, FMCG, or supplement categories. Key Responsibilities: Commercial Ownership • Own the P&L and deliver revenue and profit targets across ecommerce (excluding Amazon and DTC), retail, and export channels., • Build and execute joint business plans with key customers to maximise growth and profitability., • Identify and secure new commercial opportunities across emerging ecommerce and export partners. Account Management • Manage relationships with key UK and PAN EU retail and ecommerce accounts, ensuring excellent customer engagement and execution., • Negotiate annual terms, promotional calendars, and in-store/online activations., • Drive optimal product assortment, pricing, and visibility across channels. Export Development • Lead and manage export distributors, ensuring compliance with brand strategy, pricing, and marketing guidelines., • Identify and onboard new export partners to expand market reach. Ecommerce Strategy • Partner with online retail customers and pure players to optimise content, promotions, and conversion performance., • Collaborate with marketing to drive visibility and traffic through effective media and trade marketing initiatives. Planning and Reporting • Lead monthly performance reviews, forecasting, and annual planning cycles., • Use data and insights to track performance, identify risks/opportunities, and build corrective action plans. Cross-Functional Collaboration • Work closely with marketing, supply chain, and finance to ensure flawless execution and customer satisfaction., • Serve as the commercial voice of the customer within the organisation. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • 7+ years of commercial experience across retail, ecommerce, and/or export channels., • Proven success managing major retail or online accounts (pet, FMCG, or supplements preferred)., • Strong commercial acumen with P&L management experience., • Experience launching and scaling brands through retail and international channels., • Demonstrated success in a hands-on, fast-paced environment., • Hands-on operator: comfortable managing the details as well as the big picture., • Commercially astute: strong negotiation and financial management skills., • Analytical mindset: able to interpret data and translate insights into action., • Collaborative and influential: works effectively across teams and with external partners., • Results-oriented: highly accountable, focused on delivering targets., • Pet industry experience (or a strong interest in it) is a major plus., • Excellent communication and collaboration skills., • Fluent in any other languages is a plus, • Familiarity with e-commerce and understanding of consumer behaviour on online marketplaces., • Creative thinker with a passion for pets and wellness., • Excellent problem-solving and decision-making skills – seeks to solve problems and bring recommendations rather than just reporting on issues or challenges., • Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent results in a fast-growth environment., • Highly organized and disciplined with strong attention to detail., • Collaborative - proven collaborative leadership style and a team player., • Strong written, verbal and listening communication skills, • Excelling at operating in a fast paced & entrepreneurial environment., • Ability to work in a cross-functional matrix environment. Benefits: • Hybrid working with 3 days a week in the office., • Note: Our current Office days are Tuesday, Wednesday and Thursday. Occasionally, an extra day in the office will be required for Group Town hall, Events, team meetings, etc., • Gym Membership (28 credits per month), • On-site Gym, • 30 Annual Leave days per year, • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building., • Complimentary office drinks on Thursday evenings H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

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