Retail operations jobs in United Kingdom - Page 2

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

We are seeking a creative and detail-oriented New Products Developer to join our dynamic team. In this role, you will be responsible for researching, conceptualizing, developing, and launching innovative new products that align with market trends, customer needs, and company objectives. You'll work closely with cross-functional teams including marketing, R&D, production, and supply chain. You’ll be responsible for bringing fresh, exciting, and commercially viable menu items from concept to launch, working closely with operations, marketing, procurement, and franchise partners. Key Responsibilities: 1. Lead and manage the product development program, ensuring alignment with consumer demand and market trends., 2. Drive innovation and creativity in developing new products, with a focus on new trending products and new inovations., 3. Collaborate with cross-functional teams, including marketing, site operations, packaging development, nutrition, and regulatory teams, to deliver robust NPD solutions., 4. Conduct thorough financial and business analysis, including P&L management, pricing, and promotion recommendations., 5. Monitor and analyze external market performance and competitor activity, identifying risks and opportunities for actionable insights., 6. Manage EPD (flavor/variant extensions) innovation projects from concept to launch, including P&L ownership and stakeholder approvals., 7. Develop compelling launch plans and collaborate with sales teams to drive retailer sell-in., 8. Lead below-the-line (BTL) activities such as in-store and shopper marketing, pack design changes, and social media campaigns., 9. Contribute to the development of the annual Winning Plan and long-term brand strategy., 10. Build strong commercial plans in collaboration with sales, category, and commercial planning teams., 11. Establish strong connections with internal stakeholders, including finance, operations, packaging, and R&D teams, to ensure successful market delivery., 12. Manage consumer marketing spend effectively. Requirements: • Proven experience (2–5 years) in product development, ideally in [industry: e.g., food and beverage, cosmetics, tech]., • Strong project management and organizational skills., • Creative mindset with strong problem-solving abilities., • Excellent communication and collaboration skills., • Proficiency in product development tools and software (e.g., CAD, formulation platforms, project tracking tools). Preferred Qualifications: • Experience with sustainability and eco-conscious product development., • Familiarity with regulatory requirements in the relevant industry., • Knowledge of consumer behavior and market research techniques. Why Join Us? • Be part of an innovative, growth-driven company., • Work in a collaborative and supportive environment., • Opportunities for career development and advancement., • Competitive salary and benefits package. To Apply: Send your CV and a brief cover letter.

At Bake + Brew, we’re more than a bakery café — we’re a space that celebrates the craft of baking, exceptional coffee, matchas and vibrant hospitality. From flaky croissants to signature cakes, spuds and freshly baked sourdough, our products reflect our passion for quality and creativity. As we grow, we’re looking for a dynamic and driven Bakery Manager to lead our front and back-of-house teams, ensuring daily excellence and long-term development. The Role This is a hands-on management role where you will take ownership of the daily operations, people management, quality control, and customer experience. You’ll lead a team of bakers, baristas, and service staff, ensuring a smooth and efficient operation while maintaining Bake + Brew’s high standards. Key Responsibilities • Manage day-to-day operations of the bakery café, including opening/closing procedures, stock control, and rota planning., • Ensure the consistent quality of baked goods, presentation, and service., • Oversee production schedules, food safety, allergen compliance, and kitchen efficiency., • Train, develop, and motivate team members, creating a positive and performance-driven culture., • Monitor KPIs including labour cost, wastage, and customer satisfaction., • Support with seasonal menu planning and new product launches., • Handle customer feedback with professionalism, turning challenges into opportunities. What We’re Looking For • Minimum 2 years’ experience in a bakery, café, or food retail management role., • Strong leadership skills with a collaborative, can-do attitude., • Knowledge of baking and food production processes (you don’t need to be a baker, but must understand quality)., • Excellent communication, planning, and team-building abilities., • Familiarity with food safety, HACCP, allergen laws, and health & safety compliance., • Commercial acumen and experience managing budgets, rotas, and suppliers., • A love of good coffee, pastries, matchas and creating memorable customer experiences. What We Offer • Competitive salary based on experience Staff discounts on food, drink, and retail items • Opportunities for progression as we expand, • A creative and supportive working environment, • Training and development opportunities

Salary up to £33,000 per annum Demi Chef de Partie Oswald’s is a new private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. We are currently recruiting for a Demi Chef de Partie to join our Oswald's team. Paid Trial Shifts Offered! The company benefits our Demi Chef de Partie receives are: • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the Demi Chef de Partie are: • Preparation of all food items on the restaurant menu during service, • Lunch & Dinner mise-en-place The Experience & Qualifications required of our Demi Chef de Partie are: • Previous experience in a similar position is essential, • Experience of working in a busy kitchen is preferable Working Hours: • On a rota basis with shifts falling between Monday-Saturday., • 4 days on, 3 days off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Demi Chef de Partie at Oswald's then apply by forwarding your up to date CV to the link below.

Chef de Partie - Upper Floor Kitchen 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Chef de Partie to join the brigade in the Upper Floor Kitchen. Paid trial shifts offered! The company benefits our Chef de Partie receives are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty, • Additional Service Charge Included The responsibilities of the Chef de Partie are: • Preparation of all food items on the restaurant menu during service, • Breakfast, Lunch & Dinner mise-en-place The Experience & Qualifications required as Chef de Partie are: • Previous experience in a similar position is essential., • Experience of working in a luxury hotel, restaurant or private member’s club advantageous Working Hours: • The working hours for this role are evening shifts only - 2/3pm starts, • 7 shifts a week The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Chef de Partie at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. We are currently seeking a part-time Maintenance Assistant to join our dedicated Maintenance Department. Working closely with our Maintenance Manager and the business owners, this hands-on role is key to supporting the smooth operation of our three dynamic sites: Fallow, our flagship restaurant; Fowl, our neighbouring concept; and our newest opening, Roe, in Canary Wharf. The successful candidate will bring energy, initiative, and a problem-solving mindset to every task. Key responsibilities: • Support day-to-day maintenance needs across all three restaurant sites., • Carry out basic repairs including plumbing, electrics, carpentry, and decoration., • Source and collect materials or parts needed for tasks., • Assist in the planning and execution of preventative maintenance (PPMs)., • Liaise with contractors for quotes, scheduling, and supervision of works., • Maintain workshop tools and stock, ensuring efficient organisation., • Contribute to larger projects such as equipment installation or overnight refurbishments., • Ensure all work is completed safely, professionally, and with minimal disruption. About you: • Hands-on experience with plumbing and electrical repairs., • Competent in using hand and power tools (e.g. drills, angle grinders, multi-tools)., • Skilled in painting and decorating, with a keen eye for detail., • Familiar with commercial kitchen equipment, including ovens, refrigeration, and gas systems., • Basic understanding of fire suppression systems and kitchen safety protocols., • Comfortable liaising with asset management providers to coordinate equipment servicing and repairs., • Organized and proactive, with good time management and communication skills., • A strong awareness of health & safety practices and safe working procedures. Additional details: The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Demi Chef de Partie 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Demi Chef de Partie to join the Loulou's Kitchen brigade. Paid Trial Shifts Offered! The company benefits our Demi Chef de Partie will receive are: • 33 days holiday per year (including bank holidays) pro rata, • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty, • Additional Service Charge Included The responsibilities of the Demi Chef de Partie are: • Preparation of all food items on the restaurant menu during service, • Dinner mise-en-place The Experience & Qualifications required as Demi Chef de Partie are: • Previous experience in a similar position is essential., • Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours: • 5 days a week - cross departmental kitchen shifts, • 3 days a week in Loulou's Kitchen - set shifts starting at 2/3pm, • 2 days in an alternative kitchen - single/double shifts The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as a Demi Chef de Partie at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.

About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Urban Rose are looking for a beauty therapist for our Chiswick west london store. This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! About the position: We are currently looking for a full-time beauty therapist, specialising in manicures and pedicures, waxing, lashes & threading. As a Beauty Therapist, you’ll play a crucial role in providing exceptional beauty treatments and services to our clients. You must be able to create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest MDL products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full Body Massage & Facials. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 1 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on brands such as Elemis, Margaret Dabbs, Hydra Facial & more! Increase in holiday entitlement with longevity Commission on all retail products sold Company pension scheme Staff discount on products and treatments Employee referral scheme our exclusive one Wembley Park app where you can get discounts on shops such as Nike, Tommy Hilfiger and so much more.

Role Overview We are a well-established and growing business currently transitioning our finance function from a fully outsourced model to an internal team. For the past four years, we’ve partnered with a trusted external accounting firm to manage all our finance and accounting activities. We are now taking the next step — bringing some of these key functions in-house — and are seeking our first internal finance hire to lead this process from within. This is an exciting opportunity for a proactive and detail-oriented finance professional to make a real impact. You’ll play a key role in the day-to-day financial management of the business while being supported by our longstanding external advisors. Over time, there is scope to grow the in-house team, with this role positioned to take on increasing responsibility as we develop the internal finance function. Key Responsibilities 1. Day to Day bookkeeping including managing accounts payable and receivable 2. Perform Bank Reconciliations on cloud software 3. Assistance with cash flow monitoring 4. Assistance with month end processes and journals 5. Supporting with management accounts preparation 6. Produce weekly sales performance reports 7. Adhoc reporting regarding profit and loss analysis and customer reporting 8. Preparing draft VAT returns and assistance with tax submissions 9. Liaising with external advisors as part of the handover period and beyond Required Skills & Experience 1. 2–3 years’ experience in a bookkeeping or assistant accountant role 2. Strong understanding of accounting principles and financial processes Comfortable working with cloud-based accounting software (e.g. Xero, QuickBooks, Sage) 4. Excellent attention to detail and organisational skills 5. Proactive and self-motivated, with a hands-on approach 6. Strong communication skills and the ability to work collaboratively 7. AAT qualified or part-qualified ACCA/CIMA/ACA (desirable, not essential) 8. Confident communicator, able to work with both internal stakeholders and external advisors 9. Ambitious and adaptable — keen to grow with the business Desirable 1. Experience in the luxury, beauty, or retail sectors 2. Familiarity with multi-currency transactions and international operations 3. Knowledge of inventory accounting and cost of goods sold analysis

Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As Restaurant Manager, you will be at the heart of daily service operations. Working closely with the Assistant General Manager, you will lead the front-of-house team on the floor, ensure a smooth and dynamic service, and help cultivate a culture of excellence, sustainability, and collaboration. This is a hands-on leadership role for someone who thrives in fast-paced, high-quality environments. Key responsibilities: • Support the Assistant General Manager in managing day-to-day operations with precision, efficiency, and warmth., • Lead and motivate the front-of-house team during service, ensuring every guest has an exceptional experience., • Uphold Fowl’s high standards of hospitality, consistency, and attention to detail., • Assist with scheduling, rotas, and floor plans to ensure optimal team performance., • Contribute to recruitment, onboarding, and continuous staff training and development., • Help manage stock, suppliers, and deliveries, ensuring the highest quality and minimal waste., • Ensure compliance with all health, safety, licensing, and hygiene regulations., • Play a key role in implementing and upholding sustainable practices throughout operations. About you: • Proven experience as a Restaurant Manager in a high-quality, fast-paced restaurant., • Strong floor presence with natural leadership skills and a guest-focused mindset., • A genuine passion for hospitality and sustainability., • Excellent communication and organizational abilities., • Confidence in managing service, solving problems on the spot, and keeping a cool head under pressure., • Familiarity with budgeting, stock control, and basic financials is a plus., • A team player with the ability to inspire and support colleagues at all levels. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Job Summary: The Floor Manager is responsible for supervising daily operations on the sales floor, ensuring high levels of customer satisfaction, team productivity, and operational efficiency. This role acts as a key point of contact between staff and upper management, ensuring company standards and procedures are maintained. Key Responsibilities: Supervise and coordinate day-to-day activities on the sales or operations floor. Lead, motivate, and coach staff to meet sales targets and performance goals. Ensure excellent customer service by addressing customer concerns and resolving issues promptly. Monitor inventory levels and coordinate with stockroom for replenishment. Enforce compliance with health, safety, and company policies. Oversee floor layout, product displays, and merchandising standards. Handle staff scheduling, shift management, and attendance. Conduct regular performance reviews and provide feedback and training. Act as the point person for escalations during assigned shifts. Assist in sales reporting, audits, and other administrative tasks as needed. Qualifications: 3+ years of experience in retail business. Strong leadership and interpersonal skills. Excellent communication and conflict resolution abilities. Ability to multitask and remain calm under pressure. Proficient in using POS systems, MS Office, and inventory management tools.

Terrazzo, Vinyl, Ceramic & Porcelain Tile Repair/Installers Required for retail works. Night works. Various locations Immediate start. About the job, the Vacancy... We have an opportunity for a Tiler/ Multi Trader to join our team. You will be working out of our Epsom, Surrey office on our commercial contracts, delivering reactive maintenance to our clients. Key Accountabilities Will Include... • Undertaking repair/renewal works, • Advising Supervisor in a timely manner where other trades are required, • Working solely on certain tasks, • Working in partnership with other operatives to complete certain tasks, • Completing daily work sheets detailing work undertaken and materials used after each job undertaken, • Working in a timely and productive manner to complete programmed tasks, • Communicating with office regarding works You must have a full UK driving license, with access to a vehicle. To be successful in the role you will be an excellent communicator with the ability to problem solve, multitask, work to tight deadlines, Be reliable, have high standard of workmanship, productivity levels and ability to provide excellent customer service & a professional manner at all times is essential. Must have... CSCS card Own transport Please use chat to arrange an interview.

Mymeds Healthcare Ltd is a busy, community-focused retail pharmacy dedicated to delivering high-quality healthcare products and prescription services. We pride ourselves on a professional and customer-first approach, supporting the wellbeing of every individual who walks through our doors. We are currently seeking a responsible and detail-oriented Shop Supervisor to oversee the day-to-day retail operations within our pharmacy. This is a key leadership position requiring strong organisational skills, team coordination, and a focus on service excellence. Key Responsibilities Supervise the daily activities of the retail pharmacy shop floor Oversee order picking and preparation to ensure accuracy and efficiency Monitor and maintain adequate stock levels; assist in stock replenishment and rotation Coordinate with pharmacists and dispensers to ensure timely fulfilment of customer prescriptions and retail orders Ensure compliance with pharmacy safety and labelling standards Maintain a clean, organised, and customer-friendly retail environment Assist with incoming deliveries and ensure proper stockroom organisation Support with administrative duties and manage customer enquiries professionally Train, motivate, and support junior retail staff and order pickers Uphold strict confidentiality and regulatory compliance at all times Skills and Experience Required Previous supervisory experience in a retail pharmacy or healthcare setting preferred Excellent attention to detail and high standards of accuracy Proven ability to lead a team in a fast-paced environment Strong organisational and time-management skills Confident communicator with excellent interpersonal skills Basic computer literacy for stock and order tracking systems Commitment to patient confidentiality, safety, and customer service Employment Type: Full-Time (37.5 hours/week) If you're reliable, customer-focused, and passionate about supporting a professional pharmacy team, we’d love to hear from you. Apply now with your CV.

Assistant Manager – Daytime Venue Daytime focus | Occasional closing shifts (no later than 10 p.m.) Weekends required We’re looking for a friendly, energetic, and self-motivated Assistant Manager to join our team. Our ideal candidate will bring strong leadership skills, a hands-on approach, and the ability to inspire and guide a young, enthusiastic team. What you’ll do: Lead, motivate, and support a young and dynamic team. Ensure smooth day-to-day operations, with occasional closing shifts (no later than 10 p.m.). Deliver excellent customer service with a friendly, approachable manner. Take initiative and work independently when needed. Uphold venue standards and create a positive, welcoming environment. What we’re looking for: Proven leadership or supervisory experience in hospitality or retail. Strong communication and organisational skills. Ability to work independently and manage your own time effectively. Friendly personality and a passion for customer service. Weekend availability is essential. What we offer: A supportive and positive work environment. Opportunities to develop your leadership skills. Flexible daytime hours with minimal late finishes.

Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and results-driven Shop Manager to lead daily store operations and drive continued business growth. This is a fantastic opportunity for an experienced retail professional to take the next step in their career with a dynamic and supportive team. Key Responsibilities: Oversee end-to-end store operations, ensuring efficiency and compliance Lead, manage, and motivate the team to achieve sales and service goals Create shift schedules, delegate tasks, and monitor team performance Maintain high standards of customer service and handle escalated issues Manage stock levels, ordering, inventory, and merchandising Analyse sales trends and implement action plans to drive revenue Ensure store presentation, hygiene, and safety standards are consistently met Collaborate with senior management on strategic planning and improvements Recruit, train, and develop staff to uphold company values and performance standards Produce operational and financial reports as required Requirements: Minimum 3 years of experience in a retail management or senior supervisory role Strong leadership, communication, and team-building skills Proven ability to manage operations and meet KPIs Excellent problem-solving and decision-making abilities Good understanding of retail compliance, stock control, and health & safety Proficiency in Microsoft Office and basic financial reporting Ability to work flexible hours, including weekends and holidays Hour: 37.5 Hours per/week If you are a experienced Shop manager (Retail) and looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.

We are seeking a reliable and motivated Manager to support daily operations at our fast-paced dry cleaning retail store. Responsibilities include supervising staff, ensuring high-quality customer service, managing orders and inventory, handling transactions, and maintaining a clean and organized store. The ideal candidate is detail-oriented, thrives under pressure, and has strong leadership and communication skills.

Urban Rose Beauty Chiswick are looking for a full time or part time Nail tech to join our team! This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! We are currently looking for a full- time or part - time nail tech specialising in manicures and pedicures, to become part of our passionate and dedicated team. About the position Your responsibilities and the qualities we're looking for. As a nail Technician you’ll play a crucial role in providing exceptional nail treatments and services to our clients. Provide luxury manicures & pedicure and nail treatments. Apply CND Shellac and other high-quality nail polish brands. Hand and Foot Massage Client Consultations: Create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest salon products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full body massage. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 2 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A small, friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on Margaret Dabbs London Manicure & Pedicure protocols and Product training Increase in holiday entitlement with longevity Commission on all retail products sold and treatments performed Company pension scheme Staff discount on products and treatments Employee referral scheme

We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: • Greet and assist customers with warmth, professionalism, and attention to detail, • Handle customer inquiries and take orders in person, online, and via phone, • Upsell and cross-sell products based on customer preferences, • Manage till operations and handle cash/card transactions accurately, • Coordinate with the kitchen team to ensure timely order preparation and delivery, • Assist in maintaining the cleanliness and visual presentation of the front area, • Package cakes with care and attention, • Help manage order tracking and customer follow-ups when needed, • Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: • Friendly, approachable, and confident in engaging with customers, • Excellent communication skills in English (additional languages are a plus), • Detail-oriented and reliable under pressure, • Positive attitude and strong team spirit, • Willingness to learn and grow within a creative, fast-paced environment, • Previous experience in retail, hospitality, or customer service is an advantage, • A natural sense of presentation and appreciation for cakes and aesthetics Note: We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: • Staff discounts on cakes and treats, • Supportive, friendly working environment, • In-house training and development, • Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!

Job Description: We are looking for a highly organized and proactive Administrative Assistant to support our office operations. This is an excellent opportunity for someone with great organizational skills who is eager to start a career in administration. No prior experience in an admin role is required – full training will be provided. Key Responsibilities: Maintain tidy and organized digital and paper filing systems Respond to emails and telephone enquiries in a professional manner Schedule meetings and appointments, and keep calendars updated Input data accurately into company systems or spreadsheets Prepare simple documents, reports, and presentations Support the team with day-to-day admin tasks and errands Order and manage office supplies and equipment Help maintain a clean and efficient office environment What We’re Looking For: Excellent organizational and time management skills A strong attention to detail Good communication skills, both written and verbal Basic computer skills (email, internet, Microsoft Word/Excel or Google Docs/Sheets) A positive attitude and willingness to learn Ability to multitask and stay calm under pressure Desirable but Not Essential: Previous experience in retail, hospitality, or customer service Familiarity with using spreadsheets or email systems Interest in developing a career in office or business administration What We Offer: Full training and ongoing support A friendly, supportive working environment Opportunities to grow within the company Flexible working hours

Overview We are seeking a reliable and skilled Van Driver to join the retail team of our five charity shops. The ideal candidate will be responsible for the safe and efficient collection of donations, delivery of large items and occasional house clearances, while ensuring excellent customer service. This role requires a clean driving licence, and candidates should be physically fit and able to manage multiple bags and large furniture items with the Driver's Mate. Responsibilities • Safely operate the van to collect and deliver goods in various locations., • Conduct pre-trip and post-trip inspections of the vehicle to ensure it is in good working order., • Communicate effectively with staff and customers regarding delivery schedules and any potential issues., • Safely load and unload goods, ensuring they are secured properly for transport., • Maintain accurate delivery records and documentation., • Adhere to all traffic laws and company policies while driving., • Provide exceptional customer service during deliveries, addressing any concerns or questions from clients. Qualifications • Valid driving licence with a clean driving record; experience with commercial driving is preferred., • Previous experience as a Van Driver or Delivery Driver is preferred., • Mechanical knowledge to perform basic vehicle maintenance and troubleshooting., • Ability to communicate clearly and effectively with team members and customers., • Strong organisational skills and attention to detail., • Ability to work independently as well as part of a team. If you are a dedicated individual with a passion for driving and delivering exceptional service, we encourage you to apply for this exciting opportunity.