Commercial Account Handler - Residential & Household Landlord
hace 20 días
Isleworth
Join an Award-winning Commercial Insurance brokerage who have been established since 1972. An Independent Broker with longstanding solid relationships with Insurers and access to Lloyds of London. A company where relationships, expertise, and exceptional service are at the heart of everything they do. They are looking for a motivated and detail-driven Commercial Insurance Account Handler to become a key part of their growing team. In this role, you’ll work closely with a portfolio of valued Commercial clients, providing professional support across policy administration, renewals, and day-to-day account management. This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer. Salary, Benefits & Hours • £35,000 to £45,000, • Monday to Friday 8.30am to 5.30pm, • Parking Onsite, • 28 days holiday, • Pension, • Learning & Development Support Computer & keyboard skills • Navigation of standard office PC Systems, • Essential working knowledge of Microsoft Word and Excel, • Working knowledge of industry systems. Use of Open GI(MISYS) would be beneficial, • Accurate data entry and documentation of customer information in line with Industry regulations and GDPR Skills & Attributes • Understanding of commercial insurance policies (property, liability, motor fleet, professional indemnity, etc.), • Knowledge of underwriting terms, policy wording, and coverage limits, • Ability to process mid-term adjustments, renewals, and claims queries, • Investigation skills to resolve policy issues and coverage gaps, • Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client, • Ability to explain complex policy details in simple terms, • Professional email and phone etiquette, • Strong listening skills to understand client needs, • Keeping track of deadlines (renewals, endorsements, documentation), • Professional and trustworthy, • Team Player but able to work independently.