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Permanent Customer Service Administrator Rugby (outskirts car driver essential) £26,000 £27,500 - Plus Annual Bonus Potential OTE £30,000 Purpose of Role: To support the Sales Team to ensure that customers receive an exceptional experience from order to project completion Duties: Responsible for order processing - ensuring equipment is delivered in a timely and accurate manner. Managing customers expectations during the process and project closure phase. To resolve challenges for customers when orders cannot be fulfilled. Finalisation of projects under the guidance of Sales Team. Adhering to company processes and procedures. Develop good working relationships with Sales, Logistics and Accounts Departments Build excellent relationships with customers. Experience • Experience in customer services, • Knowledge of data based systems, • Good knowledge of MS office (essential), • Strong Administration and customer service skills, • Ability to work calmly in a busy environment, • NVQ in Business Administration desired Personal attributes • Strong communication and social skills, • Objective-orientated, • Strong work ethic, open and reliable, • Outstanding organisational skills<...

Customer Service Administrator Rugby (outskirts car driver essential) £26,000 – £27,500 - Plus Annual Bonus – Potential OTE £30,000 Purpose of Role: To support the Sales Team to ensure that customers receive an exceptional experience from order to project completion Duties: · Responsible for order processing - ensuring equipment is delivered in a timely and accurate manner. · Managing customers’ expectations during the process and project closure phase. · To resolve challenges for customers when orders cannot be fulfilled. · Finalisation of projects under the guidance of Sales Team. · Adhering to company processes and procedures. · Develop good working relationships with Sales, Logistics and Accounts Departments · Build excellent relationships with customers. Experience • Experience in customer services, • Knowledge of data based systems, • Good knowledge of MS office (essential), • Strong Administration and customer service skills, • Ability to work calmly in a busy environment, • NVQ in Business Administration – desired Personal attributes • Strong communication and social skills, • Objective-orientated, • Strong work ethic, open and reliable, • Outstanding organisational skills, • Flexible approach with the ability to work on your own initiative Other criteria • Good knowledge of MS office, • Ability to learn and adapt to company products quickly Company Benefits • Annual Bonus, • Annual Salary Review, • Private Healthcare, • Life Assurance, • EAP