Job overview Ustay Global Ltd, a fast-growing lettings and property management agency with offices in London, Manchester, and China, is hiring a driven Marketing Manager. You'll drive Ustay’s brand visibility and lead generation by developing and implementing engaging, multi-channel campaigns aligned with our expansion goals in both domestic and international markets. Key Responsibilities · Develop and execute creative marketing strategies across digital platforms, social media, email, and offline channels · Manage campaign planning, production, and performance, ensuring alignment with brand identity · Oversee PPC, SEO, email marketing, affiliate partnerships, and property listing promotions · Analyse metrics and consumer insights to optimise campaigns and budget allocation · Collaborate with sales, lettings, and management teams to generate high-quality leads · Coordinate property launches, open days, events, and PR initiatives · Build relationships with external agencies, influencers, and media partners · Manage the marketing budget and measure ROI on all initiatives Who are we looking for (qualifications, experience and skills) · Education: Bachelor’s degree in Marketing, Business, or similar (CIM qualification is a plus) · Experience: at least 2 years in B2C marketing roles, preferably in real estate, property, or retail · Skills & Knowledge: Strong grasp of digital marketing tactics (SEO, PPC, email) Analytical skills for tracking performance (e.g., Google Analytics) Excellent copywriting and visual content planning Proven project management and organisational skills Ability to manage external agencies and PR activity Familiarity with CRM systems and property portals (Rightmove, Zoopla) is advantageous · Personal Attributes: Creative, proactive, excellent communicator, and team player who thrives in a fast-paced environment
Job Summary: We are seeking an experienced Team Leader to oversee and optimize our online retail operations on Amazon and eBay. The ideal candidate will manage a team of listing specialists, customer service reps, and inventory coordinators to ensure smooth operations, maximize sales, and maintain high seller performance metrics. Key Responsibilities: Team Management: Lead, train, and motivate a team handling product listings, order processing, and customer service. Assign tasks, monitor performance, and provide feedback to improve efficiency. Sales & Listings Optimization: Ensure accurate, SEO-optimized product listings with compelling titles, descriptions, and images. Monitor competitor pricing and adjust strategies to boost visibility and conversions. Inventory & Order Fulfillment: Coordinate with suppliers and logistics partners to maintain stock levels and prevent overselling. Oversee order processing, shipping, and returns to meet platform SLAs. Customer Service & Feedback Management: Resolve customer inquiries and disputes promptly to maintain high seller ratings. Implement strategies to improve positive feedback and reduce negative reviews. Performance Monitoring & Reporting: Track KPIs (sales, conversion rates, feedback scores) and generate reports for management. Identify trends and recommend improvements to enhance profitability. Requirements: 3+ years of experience in Amazon & eBay marketplace management. Strong leadership skills with experience managing remote/on-site teams. Proficiency in Seller Central, eBay Seller Hub, and inventory tools (e.g., Helium 10, Keepa). Excellent communication, problem-solving, and analytical skills. Knowledge of e-commerce trends, PPC advertising, and Amazon FBA/eBay Fulfillment. Preferred Qualifications: Certification in Amazon Seller or eBay Marketplace. Experience with multichannel retail software (e.g., ChannelAdvisor, Sellbrite). Benefits: Competitive salary + performance bonuses. Flexible work environment. Career growth opportunities in e-commerce.