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Has proven experience (3+ years) in a Customer Success Manager or similar role, preferably in SaaS or aviation. As a Customer Success Manager, you will:. Are you a proactive, relationship-focused professional passionate about customer engagement and success? Do you thrive in a dynamic, technology...

About the RoleAs Head of Customer Success, you will lead and scale the Customer Success function, ensuring the success, retention, and growth of enterprise clients. Head of Customer Success (SaaS Loyalty & Rewards Tech Company)A seasoned lead

Be the go-to person for new customers, managing expectations and success goals for implementing winning tests. Reporting to the Head of Merchant Experience, you'll forge enduring relationships with Shoplift merchants, guiding them through successful implementation and maximizing their revenue pot...

Social network you want to login/join with:Head of Customer Success (SaaS Loyalty & Rewards Tech Company), ManchesterLocation: Manchester, United KingdomJob Category: Customer ServiceEU work permit requir

Ensure customers are maximizing their return on investment by owning the customer’s on-boarding, adoption, satisfaction and advocacy across a portfolio of customers. Our Customer Success team is critical to our success and mission. Proven track record of managing customer escalations, balancing c...

About the RoleAs Head of Customer Success, you will lead and scale the Customer Success function, ensuring the success, retention, and growth of enterprise clients. Own and enhance Customer Success processes, ensuring seamless execution of loyalty strategies. Key Re

Senior Mobile Engineer - Customer Success – iOS or Android, React Native, Swift, Kotlin. A great position has opened up for a Senior Mobile Application Engineer (Customer Success) to join their innovative team. Experience as a customer success engineer, solutions engineer, software engineering co...

Customer Success, Account Management, or Client Services, ideally within a loyalty tech, marketing tech (MarTech), or enterprise SaaS environmentExperience in building and managing a Customer Success team within a high-growth SaaS companyDeep knowledge of cu

You will play a critical role in ensuring customer satisfaction and the successful implementation of the company’s products. If you're in the iGaming industry working in a Customer Success or Account Manager role currently, and want to work for one of the most respected names in the industry, ple...

Engage in close collaboration with senior-level executives, global Customer Success leadership, and key stakeholders to align customer success initiatives with broader business goals and amplify our influence throughout the organisation. Before we come to a solution, we ask: "How is this helping ...

In summary, you’ll be a skilled hands-on leader, capable of building and leading a team, whilst creating scalable processes for customer/ technical support. You’ll be eager to roll your sleeves up, taking a proactive approach to resolving customer challenges.

Are you passionate about building strong client relationships and helping businesses unlock the full value of their products? As a Customer Success Manager, you’ll play a pivotal role in supporting our clients, ensuring they achieve their strategic goals, and identifying growth opportunities. Suc...

Works with the USA-based Customer Success Manager to meet and exceed Project Goals for customers primarily in the European Union and United Kingdom. The Customer Success Specialist is responsible for managing client requests for the PSC Software™ Implementation Team. Accountable for and ownership...

About the Customer Success team and the Role As a member of the customer success team, the solution you’ll be working with is game changing in the Ecommerce space and is a globally unique D2C solution. Background in customer success, account management, or delivery management roles is required. J...

At least 2 years working in a customer service or customer success role within the travel sector - essential. Role of Customer Success & Operations Specialist:. If you’re interested in learning more about this Customer Success & Operations Specialist role, please press the apply online button now...

An exciting opportunity has arisen for a Customer Success Manager to join our Training team. Partnering with various customers to understand their business objectives, you will be dedicated to delivering ROI throughout the customer lifecycle. Your dedication to our mission and customer-centric ap...

Customer Success CoordinatorLocation: Manchester (Office-Based) Hours: Full-time, 36 hours per weekJoin a Fast-Growing, Innovative Finance CompanyAre you passionate about technology and customer service? Do you thrive in a fast-paced, collaborative environment? If so, this could be the perfect op...

As Head of Customer Success, you will lead and scale the Customer Success function, ensuring the success, retention, and growth of enterprise clients. A proven people manager, capable of leading and scaling a high-performing Customer Success team. A natural leader, eager to take full ownership of...

Customer Success ManagerSalary: £65,000 - £70,000 per annumLocation: Hybrid role - Greater Manchester, Lancashire and YorkshirePermanentAre you an experienced Customer Success Manager with a passion for driving customer satisfaction, retention and financial growth?Do you thrive in a strategic, cu...

As a Customer Success Manager at AeroCloud, you'll be pivotal in ensuring our customers' success with our cutting-edge airport technology solutions. Work closely with customers to define, monitor and report success metrics through success playbooks, business reviews and other initiatives. You'll ...

As Customer Success Engineer you will work closely with customers from initial pre-sales meetings to through to implementation and integration. Customer Success Engineer - Up to £75k - Hybrid ( London + customer sites ). Build strong customer relationships through technical expertise and a custom...

As a Senior Customer Success Manager, you will play a pivotal role in ensuring the success of our clients' loyalty and reward programmes. A desire to take ownership of results and manage the wider customer success team. Be the senior point of contact in the customer success team.

Customer Success Engineer - Up to £75k - Hybrid ( London + customer sites ). As Customer Success Engineer you will work closely with customers from initial pre-sales meetings to through to implementation and integration. Build strong customer relationships through technical expertise and a custom...

A team leader, experienced in managing and mentoring teams, ensuring the success of Customer Success and Partnerships Managers. If you're excited about the prospect of leading a high-impact customer success function, working with affiliates and loyalty programmes, and driving client success in a ...

As Customer Success Engineer you will work closely with customers from initial pre-sales meetings to through to implementation and integration. Customer Success Engineer - Up to £75k - Hybrid ( London + customer sites ). Build strong customer relationships through technical expertise and a custom...

Partnering with Strategic and Enterprise customers to understand their business objectives, you will be dedicated to delivering ROI throughout the customer lifecycle. An exciting opportunity has arisen for a Senior Customer Success Manager to join our Training team. Your dedication to our mission...

Annual profit share, ensuring you share in the success of the company. Take the lead and running shifts, it's key that providing excellent customer service and motivating your team is something that you're passionate about.

As Head of Customer Success, you will lead and scale the Customer Success function, ensuring the success, retention, and growth of enterprise clients. Experience in building and managing a Customer Success team within a high-growth SaaS company. A seasoned leader in Customer Success with experien...

As a Customer Success Manager at AeroCloud, you'll be pivotal in ensuring our customers success with our cutting-edge airport technology solutions. Work with the Customer Success Lead to constantly improve processes and resources including training, playbooks and customer facing document. You'll ...

Within this role you must have some previous experience in a customer facing role having a strong attention to detail, ability to assist with enquiries and have an exceptional telephone and customer service manner. Look for opportunities to engage with our customers, by explaining the benefits of...

The ideal candidate has experience in program/product management as well as sales and customer service or customer success. Experience in product/program management or sales/customer service/customer success role (preferably in a technology environment). Our team is looking for a highly skilled a...

We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles. As a Customer Service Assistant, you will deliver an...

As a Senior Customer Success Manager, you will play a pivotal role in ensuring the success of our clients' loyalty and reward programmes. A seasoned Customer Success Manager with a background in loyalty technology or an Account Manager having worked for an enterprise-focused marketing agency. Sen...

Could you help us inspire the team to provide outstanding customer service and create lasting memories for our customers?. No two shifts are the same, you may be welcoming customers, setting your department up for success or coaching your team. Your professional and engaging customer service, alo...

As Head of Customer Success, you will lead and scale the Customer Success function, ensuring the success, retention, and growth of enterprise clients. A proven people manager, capable of leading and scaling a high-performing Customer Success team. A natural leader, eager to take full ownership of...

You’ll also be liaising with both the team and the customers about any faults they experience while at the centre. You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to ap...

If you're excited about the prospect of leading a high-impact customer success function, working with affiliates and loyalty programmes, and driving client success in a fast-growing SaaS company, we'd love to hear from you. A team leader, experienced in managing and mentoring teams, ensuring the ...

We do not set unrealistic targets, in fact our sole focus is on helping customers rather than working on ‘targets’. All we ask is that you look after our customers, and we will look after you!. Customer Service Advisor – Stockport.

This is a position for an experienced Customer Success Manager who will have significant impact on customer retention, loyalty, and growth. Manage customer expectations and minimize misalignment – be able to navigate tense and challenging customer situations through exceptional escalation and iss...

There is certainly no ‘glass ceiling’ here; successful individuals are quickly recognized and rewarded accordingly - a career at Far East Consortium can be whatever you make of it. The successful candidate will possess the following:. Reporting to the Executive Assistant, the Receptionist is the

Are you driven to be successful and gain invaluable skills? Are you looking for a great team? We are currently servicing customers and growing in countries from Canada, US, UK, Australia, New Zealand, and require a Customer Success Manager to join our customer success team. As the Customer Succes...

Manage consumer and trade enquiries received via the Freshdesk customer service platform, ensuring timely and professional responses. Responsibilities: Logistics / Stock / Customer Service (retailers). Invoice direct delivery customers.

As Head of Customer Success, you will lead and scale the Customer Success function, ensuring the success, retention, and growth of enterprise clients. Lead, mentor, and grow the Customer Success team, establishing best practices and ensuring world-class client experiences. Head of Customer Succes...

Maintain customer records and accurately log interactions. Prior experience in a customer service role is advantageous. If you're a customer-focused individual with German language skills, we'd love to hear from you!.

As such, they’re looking for an experienced Customer Success Manager to help foster customer loyalty and drive customer engagement. The ideal candidate for this Customer Success Manager role should have:. Customer Success Manager role in SaaS.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales. Therefore the successful applicant must already possess the right to work in ...

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries.As a member of our team, you become the driving force behind positive change, helping clients build environments where.