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About the Company At Hiperdist, we help businesses grow by combining smart distribution with strong partnerships and a people-first approach. We are a fast-growing technology distributor that values collaboration, integrity, and innovation. About the Role As a Customer Success Manager (CSM) for Cisco, you will act as a strategic advisor to our partners, driving adoption, value realization, and long-term growth across the Cisco portfolio. You will own the post-sales lifecycle, partnering closely with Sales, Presales, and Renewals teams to ensure customers achieve measurable outcomes and expand their engagement with Cisco solutions. This is a high-impact, partner-facing role requiring fluency in English and French. Qualifications & Experience • 3 years of experience in Customer Success, Account Management, or Partner Management within IT distribution, vendor, or channel ecosystems., • Strong experience working with Cisco technologies (e.g., Networking, Security, Collaboration, or SaaS solutions)., • Proven ability to drive adoption, retention, and revenue growth in a B2B environment., • Experience managing partner or channel relationships is highly preferred., • Demonstrated success in owning commercial targets (renewals, expansion, or revenue growth)., • Strong understanding of customer lifecycle management and success methodologies., • Experience with CX tools and platforms (e.g., Cisco Success Hub, Lifecycle Advantage, PXP, PX Cloud, or similar)., • Excellent stakeholder management and communication skills, with the ability to influence at all levels., • Fluency in French and English., • Relevant Cisco certifications (e.g., CCNA, Customer Success Manager certification) are a strong advantage. Key Responsibilities • Own the post-sales customer journey, aligning solutions to partner success plans., • Drive adoption plans and usage milestones using Cisco Lifecycle Advantage tools., • Conduct regular Business Reviews (QBRs) with partners to highlight value, insights, and upsell opportunities., • Collaborate with Sales, Presales, and Renewals to ensure seamless handoffs and co-execution of lifecycle motions., • Identify expansion and cross-sell opportunities and trigger upsell motions., • Track partner health scores, usage analytics, and adoption KPIs via CX tools and platforms (e.g., Success Hub, PXP, PX Cloud)., • Capture and report on use cases, success stories, and feedback loops. How Success Is Measured • Time-to-Onboard: ≤ 30 days from handover, • Adoption Rate: ≥ 80% for key software licenses within 6 months, • Time to First Value (TTFV): ≤ 30 days post-purchase, • Net Promoter Score (NPS): ≥ 50, • Customer Health Score Improvement: Minimum 20% improvement over 6 months, • Partner Engagements: 4+ strategic QBRs per quarter per region, • Expansion Opportunities Identified: At least 1 per account per quarter per region, • Lifecycle Touchpoints Completed: 100% per assigned customer, • Churn Rate: ≤ 5% What We Offer • Competitive compensation package, negotiable and aligned with local market norms., • A progression path to Senior Management at Group level., • A collaborative, fast-paced environment where your impact is visible and valued. Equal Opportunity Employer Hiperdist is committed to building a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background, identity, or experience.

As the Customer Account Security Manager, you will act as the primary Security contact across customer accounts.

Solutions Architect Mainly Remote with occasional travel to Preston or Frimley £648.31 per day Umbrella inside IR35 12 Month Contract This is a great opportunity to work within one of the Uks leading defence organisations. This role is Mainly remote with occasional travel to Frimley or Preston. Role Description Specify, design and assure information systems that support core organisational functions within key account or functional areas Works within the Shared Services Enterprise IT Architecture area to define robust and cost effective solution architectures and designs to meet the business objectives and requirements of the customer, with responsibility for delivery of fit for purpose solutions in line with Shared Services Enterprise IT standards and policies Works on multiple projects at any one time depending on the size of the projects working closely with the Project Manager and associated roles covering business change/analysis, service design, security and product development Excellent written and verbal communication skills to effectively communicate the solution design to a wide audience including development and test teams, reviewers (both internal and external to Shared Services Enterprise IT), business management and customers Knowledge: Proven experience in delivering IM&T solutions together with associated architecture deliverables Proven knowledge and experience of working within architecture fram...

Solutions Architect Mainly Remote with occasional travel to Preston or Frimley £648.31 per day Umbrella inside IR35 12 Month Contract This is a great opportunity to work within one of the Uks leading defence organisations. This role is Mainly remote with occasional travel to Frimley or Preston. Role Description • Specify, design and assure information systems that support core organisational functions within key account or functional areas, • Works within the Shared Services Enterprise IT Architecture area to define robust and cost effective solution architectures and designs to meet the business objectives and requirements of the customer, with responsibility for delivery of fit for purpose solutions in line with Shared Services Enterprise IT standards and policies, • Works on multiple projects at any one time depending on the size of the projects working closely with the Project Manager and associated roles covering business change/analysis, service design, security and product development, • Excellent written and verbal communication skills to effectively communicate the solution design to a wide audience including development and test teams, reviewers (both internal and external to Shared Services Enterprise IT), business management and customers Knowledge: • Proven experience in delivering IM&T solutions together with associated architecture del...

Contracts Manager – Fire & Security Due to continued growth, Alarm Communication Limited (ACL) is seeking to appoint an additional Contracts Manager to join our well-established and expanding team. This position sits within one of our dedicated Key Account Teams, delivering Fire & Security services across a portfolio of prestigious, large-scale commercial properties within sectors including commercial offices, education, healthcare, hospitality, heritage, and leisure. We are looking for an experienced and technically strong Contracts Manager with a proven background in the Fire & Security industry. This is an excellent opportunity for a motivated professional with strong leadership capability, commercial awareness, and a passion for delivering exceptional client service. The successful candidate will lead a dedicated team of Engineers and Senior Engineers, acting as the primary technical and operational contact for key client accounts. The role combines account management, team leadership, technical oversight, and commercial responsibility, managing an annual revenue stream of approximately £1–1.5 million. This role is ideally suited to someone with either a strong engineering background or previous experience managing complex Fire & Security service contracts and integrated systems within large commercial environments. Key Responsibilities * Act as the primary point of contact for assigned key clients, devel...

The Civil Security Sales Account Manager is responsible for driving sales growth and revenue within the civil security market in the UK. Senior Civil Security Sales Account Manager. Civil Security Sales Account Manager.

Jenoptik AG is seeking a Senior Civil Security Sales Account Manager in Farnborough to drive sales growth in the civil security market within the UK. The role involves developing relationships with clients, particularly in the ANPR area, and delivering tailored security solutions.

The Civil Security Sales Account Manager is responsible for driving sales growth and revenue within the civil security market in the UK. You’re a driven and commercially astute sales professional with a strong background in security solutions, especially in the ANPR field. Bachelor's degree in bus

Job Title:- Partner & Sales Enablement Manager Location: Camberley / South East Salary: Competitive Type: Permanent Sector: Product & Proposition Job Description The North Partner & Sales Enablement Manager is a highly collaborative role at North focused on developing and growing our business performance with strategic and solution partners. Reporting directly to the Chief Product & Propositions Officer but working across North’s three sectors, acting as the focal point in developing business with our strategic and solutions partners. The role involves partner (technology vendors) management and engagement, including cultivating and strengthening relationships from exec to sales, product, engineering and procurement to develop an effective growing partnership. The Partner Manager will be responsible for upstream account management of North’s relationship with partners, to maximise the business performance and value of these select partnerships, RESPONSIBILITIES This role will require effective relationship and partner management skills. commercial, market and sales or sales enablement skills and experience preferred. Key responsibilities will include: Management of partner (vendor) relationships to drive commercial performance, including closed business, referred business, new pipeline development and win/loss of strategic partners Understanding, collating and curating demand from product and sector sales teams to support and implement a value added quarterly calendar of training, workshops and sales enablement activities Development and management of quarterly business reviews (engaging sales, product and partner teams) to review pipeline, and plan sales enablement activities. Work with product and procurement teams to support the onboarding and develop new partner relationships that align with North’s product and business needs Keeping abreast of partner promotions, product releases, pricing and roadmap updates ensuring our sales teams are well-informed of relevant offers Work with L&D manager to ensure the ongoing certification and compliance with vendor contracts, including managing learning and development needs and opportunities to maintain and build new levels of certification Work with the marketing team to ensure that they are aware of all funding available to them, make Marketing Development Fund (MDF) applications and submit successful claims to invest in relationship. Provide monthly scorecards to report on partner/Vendor performance. To succeed in the role, the following skills, knowledge and attributes are key: Excellent relationship management and collaboration skills Effective communicator and stakeholder management, confident in conversing at all levels Aptitude for developing pipeline and driving performance through partner, sales and marketing activity A solid track record in one or more of the following product families:-Networking & Cyber Security, Physical Security Systems and IoT Solutions Experience of developing business within a relevant strategic channel programme ie Cisco, Fortinet, Aruba, Juniper, Gallager, Genetec, or Axis or similar Ability to work autonomously and within a?team Enjoys working with sales team and partners sales teams to build pipeline, and winning sales opportunities plans Ability to develop a plan and then execute the plan to deliver growth Location: Camberley preferred. Benefits We offer a competitive remuneration package reflective of the candidate’s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK www.north.tech